Very good 7.7
Based on 343 reviews

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About Indochina Queen II hotel

Description

Renovated in 2013, the Indochina Queen II hotel guarantees guests a pleasant stay whether in Hanoi for business or pleasure. The excitement of the city center is only 0,1 Km away. With its convenient location, the hotel offers easy access to the city's must-see destinations.

At Indochina Queen II hotel, the excellent service and superior facilities make for an unforgettable stay. To name a few of the hotel's facilities, there are free Wi-Fi in all rooms, 24-hour room service, facilities for disabled guests, express check-in/check-out, luggage storage.

Step into one of 35 inviting rooms and escape the stresses of the day with a wide range of amenities such as towels, television LCD/plasma screen, mirror, internet access – wireless, internet access – wireless (complimentary) which can be found in some rooms. Besides, the hotel's host of recreational offerings ensures you have plenty to do during your stay. Indochina Queen II hotel is a smart choice for travelers to Hanoi, offering a relaxed and hassle-free stay every time.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Getting around

  • Airport transfer
  • Bicycle rental
  • Car park

Things to do, ways to relax

  • Tours

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Restaurant(s)
  • Room service
  • Room service [24-hour]
  • Shared kitchen

Services and conveniences

  • Concierge
  • Dry cleaning
  • Laundry service
  • Luggage storage
  • Newspapers
  • Safety deposit boxes
  • Salon
  • Smoking area

For the kids

  • Babysitting service
  • Family room

Access

  • Check-in/check-out [express]
  • Elevator
  • Facilities for disabled guests
  • Pets allowed

Languages spoken

  • English
  • Vietnamese
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-5 year(s) Stay for free if using existing bedding.
  • Guests over 5 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Airport Transfer Fee: 17 USD
Breakfast Charge (when not included in room rate): 5 USD
Check-Out Until: 12:00 PM
Distance from City Center: 0,1 Km
Distance to Airport: 35 Km
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 7
Number of Restaurants: 1
Number of Rooms : 35
Room Voltage: 220
Time to Airport (Minutes): 45
Year Hotel Built: 2010
Year Hotel Last Renovated: 2013
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Verified traveler reviews

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Very good



based on 343 reviews
  • Cleanliness 7.6
  • Facilities 6.1
  • Location 8.1
  • Room comfort and quality 8.2
  • Service 8.0
  • Value for money 7.9
  • Food and dining 6.5
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Trang from Vietnam
Couples
Stayed 1 night in May 2016
Good Location
This hotel is in old town, it's easy for moving by walk. But the room is small. However this one is a good choice when u wanna discover old town food. The staff is really friendly.
Reviewed September 17, 2016

SIA from Malaysia
Families with older children
Standard Double Room
Stayed 5 nights in September 2016
Wonderful and Comfortable
The staff were friendly, kind and helpful. They were also very polite and always greet when we go out or come back to the room. This make our stay wonderful and comfortable. The location of the hotel is in the old quarters with lots of shops and food stall around.
Reviewed September 17, 2016

Karlstor from Philippines
Groups
Standard Double Room
Stayed 2 nights in August 2016
Staffs are very accommodating and theuir breakfast buffet is very good.
For a 2 or 3 star hotel im satisfied for their service. :)
Reviewed August 27, 2016

Florin from Canada
Couples
Superior Double or Twin Room
Stayed 1 night in August 2016
Great scam!
The pictures of the rooms are very nice and this is exactly why we chose this place. What a surprise when we saw that the rooms are so different from the pictures. Everything is so tired and ugly. The humidity smell is awful and is everywhere. We've tried to have breakfast every morning, but there was never anything left. They don't refill the plates. Once they are empty, too bad for you! The location is ok, but it is not in the hot spot at all. The only good thing about this place is the staff. They are very nice and friendly!
Reviewed August 24, 2016

Michael from Australia
Solo travelers
Stayed 5 nights in July 2016
Friendly and helpful staff, great facilities
In the quieter part of the Old Quarter, a few short streets back from the middle of the night market, I was given a map every time I left the hotel which helps with exploring the haphazardness of the Old Quarter. The wifi is strong with numerous nodes throughout the building. They were also able to lend me a power adapter for my computer for the length of my stay as I forgot mine. As a guest, I got a better exchange rate than I could find elsewhere. The whole staff were lovely and got thoroughly involved in assisting me to make the most of my stay in Hanoi.
Reviewed July 16, 2016

Maike from Germany
Solo travelers
Superior Double or Twin
Stayed 2 nights in June 2016
Great Place to start exploring Hanoi
The Staff is awesome and helps with everything you need. The superior room is quite big and nice. The location is great but the rooms are still quiet. Go there :)
Reviewed June 29, 2016

PHU from Vietnam
Business travelers
Standard Double Room
Stayed 1 night in June 2016
cancel the booking with customer
My friend check in late at 7pm but the receiptionist rejected with explaination "out of room". They refund the money and guide my friend to other hotel which is not good quality We are disapointed about them
Reviewed June 15, 2016

Rebecca from Australia
Couples
Standard Double Room
Stayed 1 night in May 2016
They gave our room away even though we had a reservation
We booked a night here and the person in our room the night before wanted to stay an extra night but instead of telling them they were fully booked they let them stay and we were sent to a crappy hotel down the road where we were told we would have an upgrade for the same price. We thought ok thats a bit inconvenient but no worries. When we got to the "upgrade" it was actually much worse than our original room and was a downgrade but we had to pay the same amount. Extremely unprofessional to give away a room that is already prebooked by someone. Terrible customer service.
Reviewed May 25, 2016

Shahrul from Malaysia
Couples
Standard Double Room
Stayed 2 nights in May 2016
Nice Hotel
Friendly staff and good location
Reviewed May 24, 2016

Rebecca from Australia
Couples
Standard Double Room
Stayed 1 night in May 2016
Bad experience
Its a cheap hotel and you can tell. Our main issue is that they gave away our pre-booked room to someone else and made us move to a different hotel to what they claimed was an upgraded room. In actual fact it was a downgrade in facilities and the new room was in a much worse state than the original. We still were made to pay the same price. Beds are hard and you can feel the springs, bathroom is poorly set up, decor is old, restaurant food is terrible and dont forget that they give away your prebooked room. We wouldnt reccommend.
Reviewed May 24, 2016



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