Indra Regent Hotel
Indra Regent Hotel
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"Place is reasonably tidy and clean."

Jeremy

March 27, 2018

Studio - Bed Indra Regent Hotel
Studio - Bed
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Interior view Indra Regent Hotel
Interior view
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Swimming pool [outdoor] Indra Regent Hotel
Swimming pool [outdoor]
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Swimming pool [outdoor] Indra Regent Hotel
Swimming pool [outdoor]
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See map Indra Regent Hotel
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Excellent
Location
8.6
See all 34 photos Indra Regent Hotel
See all 34 photos
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Indra Regent Hotel

Excellent location
- Inside city center
- What's nearby?
Very good
From 6124 reviewsSee what guests said
7.4
/
10
Very good value for money
7.4
Value for money7.4
Distance to city center0.5 km
Location rating8.6
Nearest airportDon Mueang International Airport (DMK)
Distance to airport19.1 km
  • 150 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Sauna

Room choices
This property is in high demand!Booked 79 times this week | 11 travelers are looking at this property right now
Residential Suite
Residential Suite
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 2 queen beds
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Deluxe
Deluxe
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 queen be...
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Family Suite
Family Suite
...
  • Room size: 108 m²/1163 ft²
  • City view
  • 1 king bed
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Studio
Studio
...
  • Room size: 24 m²/258 ft²
  • City view
  • 1 double bed
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Superior Triple
Superior Triple
...
  • Room size: 32 m²/344 ft²
  • City view
  • 3 single beds
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Deluxe Triple
Deluxe Triple
...
  • Room size: 40 m²/431 ft²
  • City view
  • 3 single beds or 2 double b...
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Superior
Superior
...
  • Room size: 32 m²/344 ft²
  • City view
  • 2 single beds or 1 queen be...
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Presidential Suite
Presidential Suite
...
  • Room size: 160 m²/1722 ft²
  • Shower
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Junior Suite
Junior Suite
...
  • Room size: 50 m²/538 ft²
  • City view
  • 1 queen bed or 2 double bed...
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FAMILY ROOM(02 SUP CONNECTING)
FAMILY ROOM(02 SUP CONNECTING)
...
  • Shower
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More about Indra Regent Hotel

More about Indra Regent Hotel

"The staff has great service and a smile for everyone."

Reviewed March 11, 2018

David from United States

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Couple

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

Thai cuisine
Thai cuisine
Ai-Jook
260 m Thai
Bangkok City Inn Cafe
490 m Thai
tem-Im
630 m Thai
Asian cuisine
Asian cuisine
Al-Sana
60 m Asian, Halal, Indian
Sanjha Chulha Restaurant
70 m Asian, Indian
Baiyoke Balcony
100 m Asian, Chinese, International
Japanese cuisine
Japanese cuisine
Sushi Maru
460 m Japanese
Sagami Japanese Restaurant
460 m Japanese
Yujo Sushi Bar & Bistro
660 m Japanese, Sushi

What they offer

"Great location in Bangkok"

eilaT from Israel

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Solo traveler
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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Real reviews from real guests

Agoda Reviews (6124)Booking.com Reviews (1650)
7.4
/
10
Cleanliness7.3
Facilities6.5
Location8.6
Room comfort and quality7.4
Service7.3
Value for money7.4
Provided by verified guests of Agoda
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Showing 5426 verified guest comments
12345
2.0
Roy from Norway
Family with young children
Stayed 3 nights in October 2018
choose other hotels near Pratunam. steer clear of this hotel.”
Did not accept payment from booking company. offered another room lower standard. Were living cockroaches in the room took pictures of this.Visit the staff who did not care, filthy to badly cleaned. Chose to go to another hotel
Reviewed October 13, 2018
9.6
Exceptional
Geoffrey from United Kingdom
Solo traveler
Superior
Stayed 2 nights in October 2018
stay alot”
the new deposit on checking in Then still no free WiFi in rooms
Reviewed October 13, 2018
4.0
Anita from Australia
Business traveler
Deluxe
Stayed 4 nights in October 2018
faulty elevators”
I have stayed here over 25 times in the last 10 years . I WILL NEVER STAY AGAIN. We were on the 17th floor. entered the lift, with another couple in their late 80's. as soon as we started to descend there was an almighty bang & the lift dropped. then stopped. we were all in shock. then the lift dropped again. we pressed the alarm button. another loud noise & the lift dropped again. now the lift is at a slight angle, you can see it is a bit twisted. we kept pressing the alarm. we kept pressing the help button (nobody bothered to answer that) I had to telephone my husband in Australia to call the hotel, so they could send help!!! when we were finally let out, they had to pull the doors open, giving us approx 45cm to squeeze through. we then had to crouch down and slide out to a ladder (we were stuck between 2 floors) then climb down. we were then put into another elevator (3 were still working) & sent on our way.... nobody from management came to check on us. when I got over the first bit of shock, about 20min after the event, I asked to speak to the manager, the woman I asked said she was the manager. she didn't seem concerned, she also said it happens every 2-3 months (sure enough on trip advisor someone posted an almost identical story 2 weeks ago) this manager offered finally offered an apology, after I said no apology had been given. I emailed the hotel via this app & they have apologised and said the "duty manager" is new & will have more training. they offered me an upgrade for my next stay (NOT HAPPENING) and said the lifts are safe (didn't feel that way on Tuesday night, when I was sure we were going to plummet 17 floors to our death) the lack of compassion or empathy to a traumatic event is astounding. we were already disappointed with our stay from the moment we checked in, the new staff are arrogant and condescending. the pool area needs a good clean, rubbish and weeds, EVERYONE complains about the breakfast, I think it's ok, great eggs & fruit. I just c
Reviewed October 13, 2018
5.6
jayshree from Thailand
Group
Superior
Stayed 2 nights in October 2018
This hotel does not earn 4 star rating.. it should be a 3 star”
We found cockroaches in both rooms we stayed, the rooms have smell, no dust bin in the room only in bathroom that also without garbage bags, bathroom need deep cleaning. Toilet not very clean. Need to provide more toiletries such as lotion and conditioning. Front desk needs to be more guest friendly.
Reviewed October 12, 2018
2.4
Karisha from Philippines
Family with young children
Superior
Stayed 1 night in October 2018
Terrible”
I don't usually put a bad review but this is to call the attention of the hotel for improvement.Hotel hallways are dark and elevators are old that it might give in anytime. Evenmore, when we are about to sleep early in the morning the bed and blanket smelled like urine.blanket was reaped off. we cannot sleep as the smell really is bothersome.so we have to call the housekeeping to change even just the blanket.in the morning my 7yr old came with me for breakfast but I have already informed upon check in that my daughter is not having a breakfast as she is a very picky eater.staff keeps checking every 5minutes if she eats with me which is very annoying.we have to change table and sit beside them so they can see she's not eating.they are the only 4star hotel with no free wifi.you need to pay 100baht daily to have wifi access.stay in this hotel is very terrible.
Reviewed October 11, 2018
6.8
Good
Jaslin from Singapore
Group
Superior
Stayed 2 nights in October 2017
Good location”
Clean hotel! I was there on my birthday 29 oct with my parents, my partner surprised me a bouquet of flowers to the hotel. I did not expect the staff to ask me to go down to collect after 1 attempt trying to delivery up to me. The front desk passes me bouquet, turn around and went ahead with her work. It wasn’t much surprise to collect it myself at the front desk though..
Reviewed October 07, 2018
10.0
Exceptional
toh from Singapore
Couple
Deluxe
Stayed 3 nights in September 2018
great”
room clean w strong aircon
Reviewed October 06, 2018
8.8
Excellent
Shantha from Sri Lanka
Business traveler
Junior Suite
Stayed 3 nights in September 2018
Excellent but needs to improve lobby staff”
Ad above
Reviewed October 05, 2018
8.8
Excellent
alex from Israel
Business traveler
Studio
Stayed 9 nights in September 2018
Excellent”
great location i like this hotel would be great if will be free wi-fi in the rooms and if they dont take 100$ as a deposit / never was .. why start now ?
Reviewed October 02, 2018
8.4
Excellent
Raymond from Australia
Couple
Deluxe
Stayed 7 nights in September 2018
God value for money compared to other hotels in the area”
Good location, good breakfast although selection does not vary much on a longer stay. No electric plugs in bathroom. Has a nice ambience . No wifi in the room without extra charge which is the biggest no no in this digital age
Reviewed October 01, 2018
9.6
Exceptional
Kylie from Australia
Family with teens
Deluxe
Stayed 8 nights in September 2018
Great location ”
Great location. Close to the markets and great stores. Room was clean and great value for money.
Reviewed September 30, 2018
5.2
Ziyath from Sri Lanka
Business traveler
Studio
Stayed 1 night in September 2018
Money minded ”
Money minded
Reviewed September 30, 2018
8.4
Excellent
Ghani from Singapore
Couple
Superior
Stayed 4 nights in September 2018
Polite chamber maids.”
I thought its n old hotel building. But the rooms are quite new. Shoukd provide bidet.
Reviewed September 29, 2018
8.0
Excellent
Elizabeth from Philippines
Group
Superior Triple
Stayed 3 nights in September 2018
Bangkok Shopping”
If you want to shop in Bangkok this hotel is one of yhe best. Near everything
Reviewed September 28, 2018
10.0
Exceptional
Geoffrey from United Kingdom
Solo traveler
Superior
Stayed 2 nights in September 2018
Sept stay”
This hotel is so easy from airport the airport train is 150 metres away so posible to walk all staff ive met are helpful and speak english sometimes very busy with tour groups great pool area Tv could do with a english movie station lots of things to do close by This trip some friends came to hotel and parked in hotel car park in Bangkok parking isn't easy but indra hotel ot wss easy
Reviewed September 28, 2018
8.0
Excellent
HUI from Malaysia
Family with teens
Superior
Stayed 3 nights in September 2018
Very good”
Overall is nice except the area where we need to take the lift to Level 4 (lobby to check in) is too dark or few light was off when we arrived at around 10.30-11pm, should leave the lights on with security guard.
Reviewed September 28, 2018
5.2
Marco from Australia
Family with teens
Deluxe
Stayed 3 nights in September 2018
who stole the laundry bag?? ”
20 years we have been staying here at Indra Regent and today as we check out furiously, will definitely be the last time we ever step foot back into this hotel. Over the years we have noticed the hotel dicintegratin rapidly. For a hotel that claims to have " multilingual staff " it's hard to find a staff member who can string together a sentence in English. The buffet breakfast has become poor with barely any variety to chose from. There's only so much bland rice you can eat at 8am. Aside from the rooms being refurbished and with not so many cockroaches in sight, the hotel has stopped providing simple amentinties such as dental kits etc. Also, for a hotel who considers themselves 4 star.. wifi should be offered complimentary and available to all patrons on all floor levels. Given the above , anyone would consider staying elswhere, however my family has remained loyal to Indra Regent. After a somewhat decent stay, we were hit with great disappointed when head cashier "irluck" abruptly accused my family of stealing 2x laundry bags from our rooms and that we had to pay 130baht to compensate. What the? We stayed for 2 nights with no laundry to be done. After calmly yet confidently explaining to the cashier that we hadn't touched the laundry bags and that this could be a mistake; She rudely threw us our 4 room keys and insisted we go back to the room and locate the apparent missing laundry bags. Having to catch a flight out of Bangkok real soon, we hurried back to our rooms where we met with our housekeeper. After basically turning the room upside down in search for these bags.. we explained to the housekeeper that the laundry bags must not have been placed into the room prior to check in and the housekeeper agreed that this could be an error on their end. Back at reception we were in the process of returning our room keys when " Irluck" yelled out " I GIVE YOU FOUR KEYS WHY YOU GIVE ME THREE" ... Like lets hold on a minute. Here's the fourth key. After a great de
Reviewed September 26, 2018
8.0
Excellent
ong from Malaysia
Group
Deluxe
Stayed 3 nights in September 2018
Very good”
Wish that Indra Regent Hotel can provide shutter service to pick up the customer from Rachaprarop Station to the hotel or from hotel to Rachaprarop Station. Because normally when the customer heading to airport, their luggage is very heavy.
Reviewed September 24, 2018
8.4
Excellent
Kat
Group
Superior
Stayed 3 nights in September 2018
Decent Room, Great Location”
reasonably clean and tidy. Good value for the price. Night markets all around nearby the hotel and walking distance to Platinum Fashion Mall.
Reviewed September 23, 2018
5.2
Sanjaya from Australia
Group
Superior
Stayed 4 nights in September 2018
Poor service, no free wi-fi in rooms, no iron board”
Great location for shopping, No free wi-fi in rooms. Absolutely disappointed.
Reviewed September 22, 2018
12345
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