Hotel for my family”

My family went to macau to celebrate my birthday, we requested for something that hotel operators dont normally allow. I guess they see a compromise since we arrived and occupied the room late at night. I appreciated that the Hotel Manager Vera Wang making a compromise, we didnt get exactly what we are asking for like a super late check out but she giftef me an extended two hours after the check out time as a gift for my birthday; to a family that goea on DIY travel Itinerary, the gift is a big help knowing that our flight back home is late at night. As far as facilities is perfect 5 star; rooms in tip top shape, smells good, such a cozy place to stay after a long explorative day. Service is a perfect 5 star; from free bus to one spot to another to a free mobile phone to help DIY travelers to navigate through the day's agenda. Where in the earth does a Hotel offers free mobile use, in the tech age nowadays. This s just a cool and smart addition to the package. The free breakfast package is perfect 5 star, all american breakfast buffet. Such a great way to start your day. Shout out to Security Staff "Jack or Jax", one of the hotel's asset. He assisted me to grab a taxi in the middle of rain at one point, has offered concierge service from the hotel lobby to the bus. Overall, Inn Hotel Macau is the hotel for my family. DIY travelers, backpackers, and people who wants to get the most of what of their trips. Inn Hotel Macau is the choice and the only option you'all had to take.

Amazingly Pleasant”

The hotel is located two bus stops away from Parisian and Venetian, and six bus stops from Macau Airport. The hotel used to be known as "Taipa Square" until it was acquired by Grand Emperor. The renovations are new and it's not difficult to tell that the building was originally a condominium before the rooms were converted into a modern hotel. The rooms are big and clean, and the most amazing part of the stay is the in-house restaurant called "Inn Cafe". The free breakfast is above average and the set lunch @ 36 MOP is cheaper than the run-of-the-mill tea houses in Macau, not to mention the food courts in Venetian. I have read some unkind comments about the staff @ the reception, but my experience was the complete opposite. The receptionists as well as all duty managers were extremely helpful during my stay. There are not many hotels in the world where duty managers display such high level of hospitality, and the pleasant culture seems to have trickled down to every staff in the hotel. Now if I really need to dig a hole in this hotel, it's the lobby. There are just three big cushions in the lobby - flat and rounded. The missing jigsaw piece is a backrest. I am not sure if it's designed to discourage loitering guests or the loudmouth tourists from mainland. The ambience suffers as a result. The only consolation is its parent company, Grand Emperor, despite a grand looking lobby, does not even have a cushion.

Cheaper compare to other hotels in macau ”

Cheaper than other hotels in Macau. Free dinner set voucher for every night. Dinner set to choose from are pork ribs with rice, steam chicken with rice, shrimp with noodles, beef with rice, etc. There are about 15 sets to choose from. If you want other sets such as Thailand or Vietnam food, you have to pay for it. Each set price is range from MOP35 to 58. However the dinner set voucher is only applicable for above 21 years old as the food court is on casino. The dinner voucher is redeemable from 7pm onwards. Shuttle bus from Inn Hotel to Grand emperor Hotel takes 10-15mins. Breakfast served is the same everyday. Boiled cabbage, hard boiled egg, ham, fried rice, fried noodle, corn in cob, sweet potato, steam bun, pork siew Mai, white porridge with preserved vegetables. Bread, Coffee and tea. Many eateries nearby hotel, bus stop opposite hotel has bus AP1 going to gongbei custom (to zhuhai). Hotel staffs are friendly, ask them for advice about the custom traffic and directions, they will be happy to share with you. 10mins walk to Macau village food street, small place, can take a look for first timer. Will go back to Inn Hotel if back to Macau.

Big on everything but the cost!”

If your looking to stay in accommodation located on the edge of it all rather than a hotel that's also a casino, Hotel Inn Macau is perfect. Perfect location - Perfect Value for Money. It's close by a lot of inexpensive Western and Asian dining options just across the street, plus within a short walk of several supermarkets. A free hotel bus will transport your between the Taipa side of Macau and the historical side or onto the mainland boarder gate. Fabalous swimming pool, big well furnished comfortable rooms and friendly staff made my stay a 10 out of 10 after several previous stays in the clean and orderly city that is beautiful Macau.

Great customer service & near major Taipa attractions”

1. Credits to the receptionists especially Miss Leila. She was very patience and accommodative towards my request. 2.Easily reach town area via free shuttle provided by the hotel. Then, from the Grand Emperor hotel, they have free shuttle to the Macau Ferry terminal too. 3. Just 5min away from Inn Macau to reach other major hotels in Taipa. 4. Walking distance to the Taipa main attractions. Most importantly, walking distance to get my favourite Portuguese egg tart :)

Honeymoon in Macau”

We stayed here for 5 days and the experience was worth it. We booked for a twin room and requested for a double bed since I'm with my husband for our honeymoon trip. I also requested for a late check-in since we will arrive at 8:00PM in Macau then. However, upon check-in, we got an upgraded room. We got a very spaceous room with a king-sized bed, coffee making facilities and a tub. Their house keeping services are very efficient in attending all our needs. From letting us borrow adapters for our chargers (since our Apple chargers won't fit their plugs) to cleaning our room EVERDAY( new towels, supply of toiletries, slippers, towels and bottled water) They also offer free shuttle services to Grand Emperor Hotel, and from there you can transfer to Macau International Airport or to Macau Ferry Terminal for free. Near Grand Emperor there are free shuttle buses that will take you to Studio City and City of Dreams. Their front desk people were also very patient, and helpful in letting us know which bus to take and how much to pay, whenever we want to visit places in Macau that can't be reached thru their free shuttle services. Thank you Inn Hotel. ❤

Value for the Money ”

I believe we were upgraded from standard to deluxe category but the room we got was spacious and clean non-smoking room on the 17th floor. Check in was quick and smooth although there were large Chinese groups in the lobby trying to check in at the same time. Hotel providing daily complimentary shuttle bus service to Grand Emperor Hotel every 30 minutes during set hours was very convenient. Although we did not have the chance to try it out, they also provided free nightly snacks (choice of 3 dishes) at their sister hotel Grand Emperor and I thought this was a very good gesture on the hotel part. All in all, a very good stay at the Inn Hotel Macau.

Helpful Staffs, Convenient location and Comfortable bed”

Three of us stayed in this hotel for just 1 night after moving out from one of the hotels in Cotai Central. They provide shuttle bus to Emperor Hotels every 20 mins, and its just a short walk to a bus stop with most of the public buses going to City of Dreams or Sands Cotai Central (just 1-2 stops away). Bus rides costs 6mop each person so very affordable, especially when taxi is not readily available and you may not get to hail one from the main street during peak hour. Hotel breakfast is pretty simple, but no worries cos you can conveniently walk to Taipa village, which is in diagonally opposite direction from the hotel. They have a number of food choices along the area. :) if you want to send postcards, you can buy them in the souvenir shops and drop them to the post box located at the end of ruo de cunha street. Theres a stamp vending machine integrated to the post box, but it only accepts macau mop coins. We really think its worth a stay especially if you wanna to stay near the cotai strip and dont wanna spend too much for accomodation!

Good location and friendly staff”

Hotel is located at Taipa which is bit far from Cotai or Macau City, but it did not caused any inconvenience at all as there is shuttle service to Emperor Palace which is walking distance to Grand Lisboa or others casino around. There are a lot of foods within walking distance from Inn Hotel. This would definately be the choice of the hotel if you would like to stay bit far from the casino area but surrounded by foods and nearby airport. My friend mistakenly misplaced her scarf, but hotel staff & the manager did helped us to find them too. Front desk officer helped us with taxi booking whever we need it. A big thanks to the hotel staff, will recommend friend is they are going to Macau.

Close to everything, good for family with kids & elders”

this hotel locates at the center of Taipa, it close to everything also casino and resorts and tourism spots. big & nice room with good price. Highly recommend for family with kids & elders. This Hotel was run by Best Western before, and recently changed to Inn Hotel.

Ohio food couple”

All the staff are so polite, we are stayed in a room with two beds so the room size a bit bigger than our friends. This hotel has a wonderful offer that they gave us light meal coupons for every all the night we stay. So convenience is this hotel had a free shuttle bus service in every half hour take us to the Imperial Royal Hotel in Macau side.( this hotel is located at Taipa)

Near taipa strip where you can buy affordable and delicious chinese food”

If i would go back to macau, taipa is the place to stay. Its near to everything. Tjis hotel had the bus station a block away, and the famous taipa food strip and the hotel is not so crowded, its clean, quiet, spacious and affordable. The resto thou closes at 10 so if you decode to eat past 10 just buy it outside

Nice hotel”

Everything good. Location is nearby Macau Airport, but this hotel didn't provide shuttle bus service from Airport to Hotel. Could take taxi or public bus (AP1 or 72, price around MOP 4.2 each person ) from airport heading to hotel. It's just 4 bus stop distances, If hotel provide Shuttle bus from airport to hotel would be absolutely perfect. I like the breakfast, although it's not a buffet type. Hotel also provide free internet phone, it's wonderful service they provided. I would stay this same hotel if I visit Macau again :)

Clean room as expected”

It is situated outskirt of Macau but easily accesible to most of the attractions in vicinity just by walking distance. To our suprise, they upgraded our room to deluxe from superior though did not mentioned to us at all. The room is big with king size bed, too bad the bed is hard and the pillow is too soft as if you are not sleeping on anything. They provided free shuttle to their sister Hotel-Emperor Hotel, furthermore, free supper there too!! We just hop in the shuttle van & in 10 minutes arrived to get free supper (just a normal meal, please don't expect much) Overall, it is a pleasant stay. Maybe will consider staying there again if there is another trip to Macau.

Exceptional”

The hotel's resto is so good with affordable price, so no need togo outside to find something to eat. Near the centre of the taipa (like venetian, parisian, etc). Spacy room with super big glass window. Taxi n bus are easy to find anytime. Best hotel in taipa, worth the price.

Enjoyable stay”

Booked 2 rooms for my family of 5 adults. Rooms were side by side and on 17th floor. Stayed 2 nights. Rooms were clean and spacious. Each room was given a 4G enabled mobile phone to be taken out for browsing internet. Located in a quiet area which is 5-minutes walk from Taipa food street R. do Cunha. There was shuttle bus to Emperor Palace Hotel but service only available between 11am and 11.30pm. There was shuttle service from hotel to airport but no pick-up from airport. Service was good from the check-in counter staff.

Would go back to inn hotel anytime”

We loved our stay at inn hotel. I requested for a room with no bath tub and our room to be near my parents room and they gladly gave in to my request. The front desk receptionists were friendly and they can understand english. The water pressure was strong so i loved to take showers. The room was basic but modern in design. Near the taipa casinos but its a bit hard to get a taxi from the hotel going to the casinos. There were nearby restaurants so food was not a problem. Would definitely go back. Value for money! 😊

value for money”

if you need to stay in Taipa you may book at Inn Hotel instead. it is way cheaper than the famous hotel there.. you may still visit other hotel via shuttle bus.

Newly renovated room & Hotel”

Good newly renovated rooms. Walking distance to Taipa Village and Taipa Central. Lots of international food around Taipa Central and supermarket. Shuttle Bus provided my the hotel to ferry terminals and ports. 20mins walk to City of Dreams and The Venetian.

Good Location ”

Passengers who arrive at MFM Airport can take a short bus ride no. AP1 to Inn hotel (MOP 6 each). Venetian Hotel is a 10 minutes walk away i.e. turn left when you exit the Inn hotel. Complimentary dinner on offer at Grand Emperor Hotel (Same hotel group) in city area. Hotel shuttle bus will bring you there. Also, there are plenty of eateries around the hotel too!