Recent customer comments

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Good



based on 44 reviews
  • Cleanliness 5.7
  • Facilities 5.6
  • Location 7.4
  • Room Comfort/Standard 5.7
  • Service 6.5
  • Value for money 5.9
  • Food/Dining 6.4
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Steve from Malaysia
Business travelers
Junior Suite
Stayed 1 night in February 2015
rooms not well maintain and dusty
only location
A regret
Reviewed February 22, 2015

Meiga from Indonesia
Business travelers
Standard
Stayed 2 nights in December 2014
Good Hotel
Good View, Nice Wheather
Reviewed December 23, 2014

Afrinaldi from Indonesia
Couples
Junior Suite
Stayed 1 night in August 2013
Classic and simple
Strategic, hospitality, and classic pool
I stayed in this hotel with my family. It located in the foot of Welirang Mountain. Old hotel with long story since Dutch settlement. Below this hotel, there is a Japanese Cave which planned to open in 2014.
Reviewed April 24, 2014

Chew from Malaysia
Couples
Deluxe
Stayed 1 night in March 2014
In fresh air and nice view around . Good for relax
Staff oriental ,meeting stay or short holiday
It is so so ! Due to the old facility .... Doest worth of your value as you paid .. Nothing facilities and not good for holiday stay, but it is fresh air around and mountain view ..
Reviewed April 02, 2014

Evelyn from Indonesia
Families with young children
Deluxe
Stayed 1 night in October 2013
hotel with great mountain view
mountain view and great swimming pool
Hassle free stay at Inna Tretes. We have room at 2nd floor with unblock view of mount penanggungan. The Pool is clean and well maintained, although there is no heater so it's cold. Staff are friendly and nice. Huge size room for the deluxe twin so we love it !
Reviewed October 21, 2013

Delvin from Singapore
Business travelers
Junior Suite
Stayed 2 nights in April 2013
Basic Villa Stay
View, fresh air and location
Not suitable for business travelers. Nice view and fresh air.
Reviewed September 27, 2013

Dieter from Australia
Groups
Standard
Stayed 4 nights in May 2013
Warm friedly and helpfull staff
Friedly and clean at all times. Good service.
Travelling in a group of tree adults we all found our stay relaxing and enjoyable.Staff could not do enough to make our stay much fun.
Reviewed May 25, 2013

hendra from Indonesia
Couples
Standard
Stayed 1 night in November 2012
romantic hotel
little bit old hotel, nice staff, cold hotel
a lot of stairs old hotel romantic cold place nice view nice staff
Reviewed May 12, 2013

Janto from Indonesia
Families with young children
Deluxe
Stayed 1 night in December 2012
Old Hotel suitable for a company meeting
Friendly staffs, nice view
The hotel located at a nice location in Tretes, have a great view to the mountain and have a lot of rooms or villas, make it suitable for a company meeting or family gathering. The staffs are friendly too. What a pity is the room condition. Look so old and not maintained well.
Reviewed December 31, 2012

JEO from Indonesia
Families with young children
Standard
Stayed 2 nights in August 2012
Is really lousy hotel no more stayed.
Bad bad servicing almost quarrel with reception.
This hotel location in mountain is terrible old is really need very very heavy renovation. The toilet was old and unclean no water heater being serve during shower time. Heater was a problem unable to enjoy hot water during shower time. Sleeping bed metres was old and damage. Can't be resting well. Make an complain with reception useless, given reason to us hotel was full due to holidays season, am staying room 41 but by next 40 and 42 was empty till a day was check out. Staffs unpolite is really terrible. No more second time stay in this hotel.
Reviewed August 24, 2012


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