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About Innotel

Description

Positioned in the most convenient location of Singapore, surrounded by restaurants and shopping establishments, Innotel offers easy access to the city’s top attractions such as Dhoby Ghaut, MRT Station, Tan Yeok Nee House, and Plaza Singapura. There are 70 well-furnished guestrooms available with unrivaled amenities and an atmosphere of peace and comfort to satisfy even the most discerning guests. To top it all, Innotel has launched Internet TV in all the rooms and provides top notch services ensuring a pleasant stay for all their guests.
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Features

Internet access

  • Free Wi-Fi in all rooms
  • Wi-Fi in public areas

Things to do, ways to relax

  • Nightclub
  • Tours

Dining, drinking, and snacking

  • Bar
  • Restaurant(s)
  • Room service

Services and conveniences

  • Concierge
  • Laundry service
  • Safety deposit boxes
  • Smoking area

Access

  • Elevator
  • Facilities for disabled guests
  • Front desk [24-hour]
  • Pets allowed

Languages spoken

  • English
  • Chinese (Mandarin)
  • Malay
  • Tamil
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Policies

Child and extra bed policy
Infant 0-1 year(s) Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge.
Children 2-10 year(s) Stay for free if using existing bedding.
  • Guests over 10 years old are considered as adults.
  • Extra beds are dependent on the room you choose, please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Useful info

Breakfast Charge (when not included in room rate): 15 SGD
Check-In From: 02:00PM
Check-Out Until: 12:00PM
Non-Smoking Rooms / Floors: Yes
Number of Bars: 1
Number of Floors: 8
Number of Restaurants: 1
Number of Rooms : 70
Room Voltage: 220
Time to Airport (Minutes): 25
Year Hotel Built: 2010
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Verified traveler reviews

Filter by traveler type
Very good



based on 2503 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2
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Lance from Brunei Darussalam
Couple
Superior Room
Stayed 3 nights in September 2016
Excellent location
Excellent hotel that is walking distance to an MRT station and a mall called Plaza Singapura.
Reviewed September 26, 2016

Lim from Singapore
Couple
Superior Room
Stayed one night in August 2016
Unpleasant Hotel
Hotel staff was unfriendly; Made a request for a non smoking floor, was there for check in and check in was done without receptionist uttering a single word; not even "hi". Card was given to us without her looking at us. We went up to the room and realised we were given a smoking floor instead of a non smoking one and two separate single bed instead of the queen bed written in the description. Had to call and ask for a change, Again, the staff attitude was rather bad over the phone. Instead of apologising, she questioned me if i have touched anything in the room immediately and asked me to head down to the lobby in a not so pleasant tone. Went down and again, everything was done without any eye contact or any words spoken. Only stay in the hotel if you are only looking for a place to stay over near town. Give it a miss otherwise.
Reviewed September 23, 2016

Yin from Brunei Darussalam
Solo traveler
Stayed 3 nights in September 2015
Good value for money
Centrally located, easy access to the Public transport system.
Reviewed September 18, 2016

Marie from Philippines
Couple
Superior Room
Stayed 3 nights in September 2016
Two thumbs up for everything!
The location was very near the mrt and easy to find. Internet connection was fast and tv channels present were great! Rooms look exactly like in the photos posted. Everybody was very accomodating and friendly. Although there were no more available non smoking room for us, they were diligent enough to always freshen up our room. It's a bit pricey, but you'll get what you pay for. We will definitely choose this hotel if in case we'll be back.
Reviewed September 14, 2016

chayuttorn from Thailand
Couple
Superior Room
Stayed 2 nights in April 2016
still keep good services and clean room
i often stayed at this hotel,they kept the standard in good services and clean room
Reviewed September 12, 2016

nicky from Indonesia
Couple
Superior Room
Stayed one night in August 2016
Location
Location is good and near to the city center
Reviewed September 09, 2016

Celeste from Philippines
Solo traveler
Superior Room
Stayed 2 nights in September 2016
Great place for short vacation
I was pleasantly surprised to see my location was very close to Plaza Singapura where I wanted to visit some stores. It was about 3 minute walk to Dhoby Ghaut station which has access to 3 train lines (red, yellow and purple). The room itself was quite small, if you ask me. But since I won't really stay for a long time in the room, I guess it was quite alright for a solo traveler. The staff was very friendly and helpful and even handed me out a map when they found out it's my first time in Singapore. I appreciate the complimentary beverages (2 sodas, 2 iced tea, 2 bottled water) which was replenished daily. Overall, I would recommend this hotel to travelers who want easy access to Orchard road. :)
Reviewed September 08, 2016

Elynnie from Malaysia
Solo traveler
Superior Room
Stayed 4 nights in June 2016
Worth it - Value for money, great location, clean
The location is great; close to Dhoby Ghaut Interchange, Plaza Singapura and Fort Fanning plus walking distance to Orchard Road and National Museum. Convenient as you can get variety of food in Plaza Singapura and Orchard Road. The canned drinks and mineral water in the room are free. Please note that the laundry services is being done by external party thus you need to send your laundry before 10AM if you want it back the same day. Otherwise, you can use their in-house self service laundry for a price. Overall, it is worth the pay and will definitely come back again.
Reviewed September 01, 2016

Ramon from Philippines
Family with young children
Superior Room
Stayed 4 nights in August 2016
Great Location, Friendly Staff
They were kind enough to accommodate our early check-in and late check-out request. They also had free drinks for us during our stay. Hotel is very accessible as it is very near dhoby ghaut station catering to 3 lines at the same time.
Reviewed August 31, 2016

chanachai from Thailand
Couple
Superior Room
Stayed one night in January 2016
Lovely stay!
Nice!
Reviewed August 28, 2016



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