Innotel
Free Wi-Fi

Innotel

11 Penang Lane, Orchard, Singapore, Singapore, 238485
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Superior Room Innotel
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     Innotel

    Innotel Reviews

    8.0
    Excellent
    /10
    (3021 reviews)See what guests said
    8.4
    Excellent

    "I came with group and 2 days stay here, the staff very humbl..."

    irwan

    -

    June 25, 2018

    8.5
    Excellent cleanliness
    Recommended by 91% of guests

    Things you’ll love about Innotel

    Things you'll love

    • 130 meters to public transportation

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Air conditioning

    Excellent
    Location
    8.8
    See map
    Excellent location - Inside city center
    Popular
    Nearby
  • Battlebox250 m
  • Orchard Road880 m
  • Merlion Park1.64 km
  • Singapore Flyer2.25 km
  • Marina Bay Sands Casino2.33 km
  • Cloud Forest2.66 km
  • Gardens by the Bay2.91 km
  • Supertree Grove2.93 km
  • Universal Studios5.37 km
  • Sentosa Island5.74 km
  • Value for money7.7
    Location rating8.8
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.3 km

    Rooms available at Innotel

    8.4
    Excellent
    Room comfort & quality
    Superior
    Superior
    ...
    • Room size: 19 m²/205 ft²
    • Shower
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    Deluxe Room
    Deluxe Room
    ...
    • Room size: 24 m²/258 ft²
    • City view
    • 2 single beds or 1 double b...
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    Superior
    Superior
    ...
    • Room size: 19 m²/205 ft²
    • Shower
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    Deluxe Hot Deal
    Deluxe Hot Deal
    ...
    • Room size: 23 m²/248 ft²
    • City view
    Enter dates to see prices
    Suite Room
    Suite Room
    ...
    • Room size: 34 m²/366 ft²
    • Shower
    Enter dates to see prices
    Superior Room
    Superior Room
    ...
    • Room size: 19 m²/205 ft²
    • City view
    • 2 single beds or 1 double b...
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    Enter dates to see prices
    Executive
    Executive
    ...
    • Room size: 27 m²/291 ft²
    • Shower
    Enter dates to see prices
    Superior Hot Deal
    Superior Hot Deal
    ...
    • Room size: 19 m²/205 ft²
    • City view
    Enter dates to see prices
    Superior Single with Breakfast
    Superior Single with Breakfast
    ...
    • Room size: 19 m²/205 ft²
    Enter dates to see prices
    Have a question for Innotel?

    What people love about Innotel

    • 10.0
      Exceptional

      "Nice hotel"

      Pc

      |

      December 8, 2018

    • 8.8
      Excellent
      Spaciousness

      "The hotel rooms were spacious and the amenities in the rooms were great."

      Andora

      |

      December 30, 2018

    • 8.0
      Very good
      Staff 

      "Excellent location, mostly friendly staff."

      June T.

      |

      June 1, 2018

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    More about Innotel

    More about Innotel

    8.8
    Excellent

    "Hotel near the shopping area"

    Expedito

    |

    November 26, 2018

    Read more reviews

    An overview

    Positioned in the most convenient location of Singapore, surrounded by restaurants and shopping establishments, Innotel offers easy access to the city’s top attractions such as Dhoby Ghaut, MRT Station, Tan Yeok Nee House, and Plaza Singapura. There are 70 well-furnished guestrooms available with unrivaled amenities and an atmosphere of peace and comfort to satisfy even the most discerning guests. To top it all, Innotel has launched Internet TV in all the rooms and provides top notch services ensuring a pleasant stay for all their guests.

    What they offer

    9.2
    Exceptional

    "Near mrt station, near mall so easy to find foods"

    Ritha

    |

    November 26, 2018

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What to eat nearby

    American cuisine
    American cuisine
    Omakase Burger
    400 m American, Fast food
    Baja Fresh Mexican Grill, Singapore
    530 m American, Fast food, International
    Outback Steakhosue Singapore
    710 m American, European, Steakhouse
    Asian cuisine
    Asian cuisine
    QQ Noodle House QQ
    80 m Asian
    Kublai Khan Mongolian BBQ Restaurant
    80 m Asian, Barbecue, Mongolian
    Ah Wok
    330 m Asian, Chinese, Singaporean
    Chinese cuisine
    Chinese cuisine
    House of Rice Roll and Porridge
    610 m Chinese
    Fu Lin Men
    840 m Chinese
    Hong Kong Dim Sum Cafe
    910 m Chinese

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show more

    Property's guest policies

    Show less

    Some helpful facts

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    Reviews of Innotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (3021)Booking.com Reviews (984)
    8.0
    /
    10
    Cleanliness8.5
    Facilities7.4
    Location8.8
    Room comfort and quality8.4
    Service8.3
    Value for money7.7
    All languages
    All guests (3021)
    All room types

    Show reviews that mention 

    Showing 2745 verified guest comments
    12345
    8.4
    Excellent
    Wei from Taiwan
    Family with young children
    Superior Room
    Stayed 4 nights in February 2019

    Cozy and convenient”

    Great hotel with excellent location and staffs, as for baby related accessories, they only have the cot (I had to bring my own foldable baby tub). Sadly this hotel is going to end its business at end of this month, will become service apartment after maintenance.

    Reviewed February 25, 2019
    8.8
    Excellent
    Feidy from Indonesia
    Family with young children
    Superior Room
    Stayed 3 nights in November 2018

    Great Location, Spacious Room”

    + Location is great, 3 minute walking distance from Dhoby Ghaut MRT. Staff are friendly and nice, Hotel in general is clean and the room size is surprisingly spacious. Free Minibar served during our visit - TV channels are limited and Bathroom is a bit small considering the size of the room. Also there is a big construction site next to the hotel when we stayed. But in overall I would visit again

    Reviewed November 22, 2018
    8.8
    Excellent
    John from Australia
    Couple
    Double Or Twin Superior
    Stayed 2 nights in September 2018

    Excellent”

    A well situated hotel within easy walking distance of Dauby Ghaut MTR interchange. The room was clean and a reasonable size. All the staff were helpful and extremely pleasant. The continental breakfast was adequate. Would stay there again.

    Reviewed September 10, 2018
    10.0
    Exceptional
    Amie from Philippines
    Family with young children
    Superior Room
    Stayed 3 nights in August 2018

    Free-to-use-mobile-phone with data that you can bring anywhere! ”

    I travelled with 2 children, 4 and 9. I wanted them to experience public transport in Singapore without the grumbling of a little kid. This hotel is perfect. Very close to the metro, therefore, easily accessible anywhere. The kids wont have to walk too much. And Plaza Singapura is right across the metro where we can grab quick breakfast. They have friendly faces all around the hotel: from the receptionists to the cleaning ladies. The rooms are clean. And the bed silky-soft and comfy. My 9-year old niece loves that we were able to use the mobile phone with data and bring it anywhere with us... Helped a lot with her "map skills" and predicting the weather, calling on grab taxi... Definitely recommended! Thanks Innotel.

    Reviewed September 03, 2018
    8.4
    Excellent
    Glenn from Australia
    Family with young children
    Superior Room
    Stayed 1 night in June 2018

    convenient and good value”

    more of a business hotel, but suited us for stopover, best thing was they provided a mobile/cell phone so we could wander out to a restaurant without getting lost. Staff were good and the room was fresh and clean.

    Reviewed August 16, 2018
    10.0
    Exceptional
    Sutapat from Thailand
    Couple
    Superior Room
    Stayed 3 nights in July 2018

    สะดวกมากจากสถานี MRT Dhoby Ghaut ”

    เดินทางง่ายมากๆ เนื่องจากอยู่ใกล้สถานี MRT Dhoby Ghaut และป้ายรถเมล์หน้าห้าง Plaza Singapura แถมอยู่ใกล้ห้าง Orchard Central ซึ่งมีร้านขายมันฝรั่ง/หนังปลาไข่เค็ม Irvins ซึ่งสต็อกค่อนข้างเยอะ แต่ต้องไปเร็วหน่อย ก่อน 1 ทุ่ม ไม่งั้นของอาจหมดได้ แต่ใน Plaza Singapura ก็มี Irvins เหมือนกันค่ะ นอกจากนี้ยังเดินทางสะดวกเพราะเป็นสถานี Interchange รวม MRT 3 สายเลย แถมที่โรงแรมมีบริการโทรศัพท์มือถือฟรี โทรกลับไทยฟรี เล่นเนตได้ วางไว้ให้ในห้องพักเลย ดีงามมากๆ ห้องพักก็สะอาดสะอ้าน ลงตัวมากๆค่ะ แนะนำมากๆสำหรับที่พักนี้

    Reviewed July 31, 2018
    8.0
    Excellent
    Brajesh from Nepal
    Couple
    Superior Room
    Stayed 1 night in July 2018

    Great location and reasonable room”

    Great location and minutes from Dhoby Gaut exit B. Wasn't expecting much but the rooms are quite small with too many furniture for that space and window facing another building. Staff are nice and friendly.

    Reviewed July 28, 2018
    7.6
    Very good
    Halim from Indonesia
    Couple
    Superior Room
    Stayed 2 nights in January 2019

    Good hotel near Dhoby Ghaut MRT”

    Overall nice hotel, near MRT, but for those who's sensitive with sound better not to stay here as just next door there's a construction in progress that works 24x7. For my 2 nights stay, I can hear loud banging in the wee hour, stop for awhile then start again until morning. If I knew this earlier, I would've booked better hotel for the price.

    Reviewed January 31, 2019
    8.8
    Excellent
    Andora from Malaysia
    Family with teens
    Superior Room
    Stayed 3 nights in December 2018

    Great hotel to stay”

    The hotel rooms were spacious and the amenities in the rooms were great. The staff were friendly except for the big guy who helped us keep our luggage, he could be more friendly. When we're were leaving at night, no one help us to take our luggage into our grab car. We had 2 rooms and we requested for late check out for 1 room. But we were not allowed and was going to be charged even if it was until 2pm. We had to pack some last minute stuff which we bought at the lobby. But besides that, the hotel was great. Location was superb. Would definitely recommend this hotel or visit here again.

    Reviewed December 30, 2018
    8.4
    Excellent
    joanna from Indonesia
    Solo traveler
    Superior Room
    Stayed 1 night in April 2018

    Excellent”

    Everything was quite excellent. The male staff in the evening was very accommodating. Quite commendable. The lady, though, could be more pleasant; something that comes with excellent customer service.

    Reviewed April 30, 2018
    9.2
    Exceptional
    MARICHEL from United States
    Couple
    Superior Room
    Stayed 4 nights in December 2017

    Exceptional”

    Expectations met! Nice hotel with modern interior room, comfortable bed, free bottled water and drinks replenished daily and friendly staff. We felt comfortable during our stay. Great LOCATION, walking distance to dhauby gaut and plaza singapura mall. Hassle free going to and from the airport as it is near the MRT. Highly recommended for travelers!!!!

    Reviewed December 20, 2017
    9.6
    Exceptional
    Friedrich from Indonesia
    Couple
    Superior Room
    Stayed 1 night in August 2017

    Superb Location, Very Friendly Staff, Clean and Nice Hotel”

    This is the first hotel in Singapore that I truly like... not cheap, not expensive, but really worth it. I like this hotel very much, especially the location so close to fort canning, bus stop, MRT and Plaza Singapura. The hotel itself is so clean, although some people may find it awkward to have the wash sink in the room (outside bathroom), but I found it just fine. The staffs are so friendly, this time I can say that this hotel would surely be my 1st choice everytime I go to Singapore.

    Reviewed October 02, 2017

    Dear Valued Guests Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Innotel Team, looking forward to welcome you in the future. Thank You With Best Regards Ithin Osman General Manager

    Responded December 02, 2017
    Innotel
    9.6
    Exceptional
    Alec from United Kingdom
    Solo traveler
    Superior Room
    Stayed 1 night in September 2017

    First stay at this property”

    I found the property facilities and particularly the room-size and inclusions to be exceptional considering it is a Boutique Hotel. The location is very central and having tried three other boutique properties in the last several months, I doubt this place can be bettered. The staff are particularly helpful and responsive. I am due to return here following a visit to KL and a longer stay will confirm my satisfaction and my intention to return on future visits to Singapore.

    Reviewed September 29, 2017

    Dear Valued Guests Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Innotel Team, looking forward to welcome you in the future. Thank You With Best Regards Ithin Osman General Manager

    Responded December 02, 2017
    Innotel
    10.0
    Exceptional
    Dk from Brunei Darussalam
    Couple
    Superior Room
    Stayed 2 nights in May 2017

    Good location, reasonably priced, clean hotel”

    We normally stay smack in the middle of Orchard Rd but this time our trip was not for shopping. This hotel is clean, and still really near Orchard - it is just two traffic lights away, and it's really just 2 minutes walk from Plaza Singapura. Staff are friendly and have i mentioned that it is clean?

    Reviewed August 25, 2017

    Dear Valued Guests Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Innotel Team, looking forward to welcome you in the future. Thank You With Best Regards Ithin Osman General Manager

    Responded December 02, 2017
    Innotel
    9.2
    Exceptional
    Siwaporn from Thailand
    Couple
    Superior Room
    Stayed 3 nights in July 2017

    Location, Cleaness, Staff”

    This is one the best location hotel, right by Dobey Ghoat Station which is the biggest hub of Singapore underground (3 lines connected here). Also, very easy to walk everywhere. The room is very clean. It is a good size talking in Singapore standard size and well organized. I love the idea that they give let you borrow the wifi phone for free (it is already in your room), I think it is so great as you will be able to look for information while walking around city). Great staff too! I will come back here next time visiting Singapore.

    Reviewed August 25, 2017

    Dear Valued Guests Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Innotel Team, looking forward to welcome you in the future. Thank You With Best Regards Ithin Osman General Manager

    Responded December 02, 2017
    Innotel
    8.4
    Excellent
    Wei from Singapore
    Group
    Superior Room
    Stayed 3 nights in April 2017

    Good location and affordable”

    Located near Dhoby Ghaut mrt, there's fort canning hill for a stroll and nearby mall - plaza Singapura for meals and grocery shopping. Walking distance to orchard road, train station is an interchange for 3 mrt lines. Clean and comfortable hotel. No amenities as per se.

    Reviewed April 22, 2017

    Dear Valued Guests Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback! Innotel Team, looking forward to welcome you in the future. Thank You With Best Regards Ithin Osman General Manager

    Responded December 02, 2017
    Innotel
    9.6
    Exceptional
    Roman from Philippines
    Couple
    Superior Room
    Stayed 5 nights in February 2017

    Good Service. Location is very convenient”

    The hotel is very accessible to buses and MRT via Douby Ghaut terminals. Our room was neat and clean all throughout our stay and drinks were generously replenished daily (2 soda and 2 juices plus 2 bottled water) The included breakfast was buffet but was kind of limited. I had no problem with it though but they could have served rice daily :) All in all, we had a nice stay at this hotel. Would definitely stay here again.

    Reviewed March 15, 2017
    10.0
    Exceptional
    OMAR from Malaysia
    Business traveler
    Superior Room
    Stayed 3 nights in October 2016

    One of the best hotel, clean, good location excellent staff”

    The hotel is located very close to Dhoby Ghaut MRT station, next to Plaza Singapura with lots of retail and dining outlets. The room is reasonably big. The staff are friendly and accomodative to special requests. The hotel is especially suitable for Muslims because the restaurant has a MUIS halal certificate.

    Reviewed October 28, 2016
    8.8
    Excellent
    Pui from Australia
    Family with young children
    Deluxe Room
    Stayed 4 nights in October 2016

    Very impressed”

    For the amount we paid. It is a very good grab. The hotel is in a good location that close to the MRT station and shopping centres. The staff are quite nice and helpful. The room is not huge but enough. Got everything we needed. The mini bar is free and will be refilled everyday. Didn't have to pay extra for a baby cot and a late check out. Appreciated stay!!!

    Reviewed October 15, 2016
    8.4
    Excellent
    Kok from Malaysia
    Solo traveler
    Superior Room
    Stayed 1 night in September 2016

    Good transit hotel”

    Innotel's location in the city center is superb. It's just minutes away from Dhoby Ghaut MRT station and you can reach the hotel using the train which cost about SGD2.50 from Changi airport. If you are looking for a hotel with minimal facilities (and hence lower price) and clean, this is the hotel. Service staff is very courteous and polite. However, they do require a SGD50 deposit in cash or credit card upon check in which will be refunded upon check-out.

    Reviewed September 27, 2016
    12345
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    • Excellent location
    • Battlebox
    • Dhoby Ghaut MRT Station is within 0.18 km