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Very good



based on 2503 reviews
  • Cleanliness 8.5
  • Facilities 7.3
  • Location 8.8
  • Room Comfort/Standard 8.4
  • Service 8.3
  • Value for money 7.6
  • Food/Dining 6.2
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Anna from Malaysia
Group
Superior Room
Stayed 2 nights in December 2012
Great location+excellent service, wonderful stay!
Truly impressed with the overall service experience, well deserved Tripadvisor's excellence award winner
Not only the reception was quick to respond to my email regarding my duplicated room booking, we were very glad that they accommodated to our requests for a highfloor, quiet room by giving us a free upgrade upon arrival! Truly a nice surprise that ease us much when travelling with a small toddler. The upgraded deluxe room gave much more space for us especially important for the little one. Thanks for the bathtub too, the kid had a bit of fun playing in it. So glad that there is a cafe/restaurant right next to the hotel lobby, saved us the search for food (breakfast and supper). Location was great, it is so close to MRT and neighboring shopping mall, Plaza Singapura or even if to walk down to Orchard Road. Ideal for shoppers..
Reviewed December 09, 2012
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Annemarie from Australia
Group
Superior Room
Stayed 3 nights in December 2012
Top location and wonderful staff
location, service,comfortable and clean
Nothing negative to say about Innotel. Rooms compact but spotless and very comfortable, staff very friendly and obliging, location 2 mins walk to MRT interchange. Would definitely stay there again.
Reviewed December 09, 2012
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Ryan from China
Solo traveler
Superior Room
Stayed 2 nights in November 2012
Great location & clean room
Location (train) clean.
innotel has a location. it is good for tourist and family tour. nice front desk staff. easy travel from hotel to anywhere by train. the room space is not big but it is enough for people to rest and it's really clean and tidy. if i get the chance to come back visit singapore again i m sure i would choose innotel again!
Reviewed December 09, 2012
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BOH from Singapore
Couple
Superior Room
Stayed one night in December 2012
Hotel with great convenience
near to the local train station and a shopping centre
the room is very clean and well maintained. looked the decoration style of the room which is very modern. the staffs are also very helpful and had our double bed room upgraded to deluxe room without extra charge.
Reviewed December 09, 2012
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WINASIS from Indonesia
Couple
Superior Room
Stayed 2 nights in July 2012
Lovely hotel and minimalist
Great view
enjoying the stay with a nice hilly view. The price is also affordable.
Reviewed December 09, 2012
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Patrick from Malaysia
Family with older children
Superior Room
Stayed 3 nights in November 2012
A boutique gem
Perfect hotel for amenities location service price
Staff were always smiling obliging and efficient. Room was very clean comfortable quiet with good wifi. Central location with immediate access to MRT station, buses, Orchard Road, Canning Park, Istana, church. Cafe is simply well catered. True Boutique standard at amazing price. Highly recommended for business traveller or family with older children.
Reviewed December 06, 2012
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Jimmy from Australia
Family with young children
Superior Room
Stayed 2 nights in November 2012
service with 6 star
close to mrt and shopping plaza and friendly with the best service
Good hotel,will stay here again. Hotel can get expensive during pea but the location, and staff are great, and it's a quiet little corner just off SG's shopping belt. MRT, and easy access to Taxis, and nearby malls, make this a good choice for shopping
Reviewed December 05, 2012
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Parama from Malaysia
Couple
Superior Room
Stayed 2 nights in November 2012
Didin't know it was a boutique hotel-not stated
Bed was comfortable
We drove so there was no parking available for guest. Parking across was very expensive. Overall it was ok.
Reviewed December 05, 2012
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MELISSA from Malaysia
Couple
Superior Room
Stayed one night in November 2012
good service.
near mrt
the hotel is ok...very good service... but there's nothing at night. no shops for dinner or breakfast nearby.only can get foods from the shopping mall food court accross the road. very quiet place.
Reviewed December 05, 2012
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Cac from Vietnam
Couple
Superior Room
Stayed 2 nights in November 2012
reasonable value for money
good location, clean, tidy
the hotel should make the room available upon arrival, dont wait until guests arrive to check and say they have to wait extra 30' because the room is not ready. if you make your guest stick to the check in time, you also have to stick to the time! plus if you say you have double bed room to change for guest the next day, you need to make it happen, dont wait until the next day to say "we will check if available for you or not" you should have known that the day before
Reviewed December 05, 2012
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