Innside Paris Charles de Gaulle Airport
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8.4
Excellent
/10
(45 reviews)See what guests said
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8.4
Excellent
Location rating score
Excellent location
Parking
Available
  • Charles de Gaulle Airport790 m
  • Aéroport Charles de Gaulle 1 RER Train Station940 m
  • Louvres RER Train Station5.7 km
  • Les Noues RER Train Station5.9 km
  • Goussainville RER Train Station6.46 km
  • Vert Galant RER Train Station7.26 km
  • Villeparisis - Mitry le Neuf RER Train Station7.34 km
  • Mitry Claye RER Train Station7.75 km
  • Blanc Mesnil Centre Bus Station9.95 km
  • Paris-Le Bourget Airport10.61 km
  • Newly built in 2019
    Free Wi-Fi

    Innside Paris Charles de Gaulle Airport

    9 rue du Voyageur Roissy Pole Ouest, Charles de Gaulle Airport, Paris, France, 95700 - See map

    This property is in high demand!

    Booked 30 times | 5 travelers are looking at this property right now

    Exceptional cleanliness
    9.3 rating for cleanliness
    Excellent service
    8.0 rating for service
    • 940 meters to public transportation

    • Free Wi-Fi in all rooms!

    • Air conditioning

    • Daily housekeeping

    • Room service [24-hour]

    Cheaper than 97% of all properties in Paris in the last 24 hours

    Compared to 14,589 Paris properties at Agoda for various dates

    Property ranking|Compared to 14,589 Paris properties
    See all rankings
    Value for money score
    8.3/10
    Cleanliness score
    9.3/10
    Couples review score
    8.8/10
    Review score - United States
    8.4/10
    Better than
    99
    %
    of Paris properties
    Better than
    99
    %
    of Paris properties
    Better than
    98
    %
    of Paris properties
    Better than
    98
    %
    of Paris properties
    Value for money8.3
    Location rating8.4
    Nearest airportCharles de Gaulle Airport (CDG)
    Distance to airport790 m

    Rooms available at Innside Paris Charles de Gaulle Airport

    Twin Room
    Twin Room
    ...
    • Room size: 21 m²/226 ft²
    • Non-smoking
    • 2 single beds
    Enter dates to see prices
    Family room
    Family room
    ...
    • Room size: 42 m²/452 ft²
    • Shower
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Deluxe with Queen Beds - Disabled Access
    Deluxe with Queen Beds - Disabled Access
    ...
    • Room size: 26 m²/280 ft²
    • Shower
    • 1 queen bed
    Enter dates to see prices
    Premium Room
    Premium Room
    ...
    • Room size: 29 m²/312 ft²
    • Non-smoking
    • 1 king bed or 2 single beds
    Enter dates to see prices
    Double Room
    Double Room
    ...
    • Room size: 21 m²/226 ft²
    • Shower
    • 1 king bed
    Enter dates to see prices
    Loft (3 Adults)
    Loft (3 Adults)
    ...
    • Room size: 40 m²/431 ft²
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Loft (2 Adults + 1 Child)
    Loft (2 Adults + 1 Child)
    ...
    • Room size: 40 m²/431 ft²
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Innside Loft
    Innside Loft
    ...
    • Room size: 40 m²/431 ft²
    • Shower
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Loft (4 adults)
    Loft (4 adults)
    ...
    • Room size: 40 m²/431 ft²
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
    Loft (2 Adults + 2 Children)
    Loft (2 Adults + 2 Children)
    ...
    • Room size: 40 m²/431 ft²
    • 1 king bed and 1 sofa bed
    Enter dates to see prices
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    More about Innside Paris Charles de Gaulle Airport

    More about Innside Paris Charles de Gaulle Airport

    An overview

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    Most talked about facilities

    Food & Dining
    1 mention
    Internet
    1 mention

    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Continental
    Vegetarian
    Gluten-free

    Restaurants on site

    Olivine
    Cuisine:French, Mediteranean
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Most recent reviews for Innside Paris Charles de Gaulle Airport
    Business traveler
    Stayed 1 night in October 2019
    Deluxe with Queen Beds - Disabled Access
    Good6.0
    Phone left in hotel and Housekeeping "knows nothing"I had an early flight on Sunday morning. Couldn't find my phone even though i could hear the sound of the alarm. I was so rush to get into the airport so I just set the lost mode and asked my fiance to come back and look for it later. He couldn't search for it anywhere in the hotel room. When I took off, I checked my icloud email. It said my phone was in the hotel until 2 p.m and the location kept changing after that until it was offline. I was able to talk to the manager of the hotel who said they talked to their housekeeping manager and there were no items left in the room. I understand it's not their fault, and that I am responsible for my own belonging, I'm just hoping someone has been in a similar situation and was able to somehow get it resolved.
    Hungfrom VietnamReviewed October 29, 2019
    Solo traveler
    Stayed 1 night in October 2019
    Twin Room
    Exceptional10.0
    The outlet of the air conditioning needs to be cleanedThe room is excellence apart from the the outlet of the air conditioning, which must be cleaned from many dust.
    QianReviewed October 25, 2019
    Business traveler
    Stayed 1 night in October 2019
    Double Room
    Review score4.4
    Unhelpful and rude staffI ended up not staying here. I had put down that I'd be arriving between 9 and 10 am. It was not clear to me that early check-in was not guaranteed or an additional charge. The staff seemed annoyed with me for not understanding this and we're not helpful. Based in this interaction I decided to not stay here and walked to the holiday in where I had a much more pleasant experience
    Amandafrom United StatesReviewed October 22, 2019
    Solo traveler
    Stayed 1 night in October 2019
    Double Room
    Review score2.0
    AcceptableAccidentally booked the wrong date and tried to change a week in advance. Was not allowed to change or cancel. Entire payment was kept.
    Sarahfrom AustraliaReviewed October 16, 2019
    Solo traveler
    Stayed 1 night in July 2019
    Twin Room
    Exceptional10.0
    ...-no early check in -reachable by the tram (free, ask the hotel how to get there. Accessible thru the parking of the airport) -new hotel -cute rooms
    chryscellefrom Saudi ArabiaReviewed September 27, 2019

    Reviews of Innside Paris Charles de Gaulle Airport from real guests

    Overall rating
    8.6
    Excellent
    From 1293 reviews
    Provided by verified guests of
    Agoda Reviews (45)Booking.com Reviews (1248)
    Rating via Agoda8.4
    /
    10
    Excellent
    Cleanliness9.3
    Facilities7.9
    Location8.4
    Service8.0
    Value for money8.3
    High score for Paris
    Rating
    9+ Exceptional (9)
    8-9 Excellent (3)
    7-8 Very Good (1)
    6-7 Good (0)
    <6 Below Expectation (7)
    Time of the year
    Mar - May (5)
    Jun - Aug (11)
    Sep - Nov (4)
    Dec - Feb (0)
    All guests (45)
    All room types
    All languages
    Showing 20 verified guest comments
    6.0
    Hung from Vietnam
    Business traveler
    Deluxe with Queen Beds - Disabled Access
    Stayed 1 night in October 2019

    Phone left in hotel and Housekeeping "knows nothing"”

    I had an early flight on Sunday morning. Couldn't find my phone even though i could hear the sound of the alarm. I was so rush to get into the airport so I just set the lost mode and asked my fiance to come back and look for it later. He couldn't search for it anywhere in the hotel room. When I took off, I checked my icloud email. It said my phone was in the hotel until 2 p.m and the location kept changing after that until it was offline. I was able to talk to the manager of the hotel who said they talked to their housekeeping manager and there were no items left in the room. I understand it's not their fault, and that I am responsible for my own belonging, I'm just hoping someone has been in a similar situation and was able to somehow get it resolved.

    Reviewed October 29, 2019
    10.0
    Exceptional
    Qian
    Solo traveler
    Twin Room
    Stayed 1 night in October 2019

    The outlet of the air conditioning needs to be cleaned”

    The room is excellence apart from the the outlet of the air conditioning, which must be cleaned from many dust.

    Reviewed October 25, 2019

    Dear Qian, Thank your for staying at INNSiDE Paris Charles de Gaulle, We are very happy to read that you found our room "excellent". We hope to welcome you back, Best regards Alejandra Wharmby – General Manager

    Responded October 29, 2019
    Innside Paris Charles de Gaulle Airport
    4.4
    Amanda from United States
    Business traveler
    Double Room
    Stayed 1 night in October 2019

    Unhelpful and rude staff”

    I ended up not staying here. I had put down that I'd be arriving between 9 and 10 am. It was not clear to me that early check-in was not guaranteed or an additional charge. The staff seemed annoyed with me for not understanding this and we're not helpful. Based in this interaction I decided to not stay here and walked to the holiday in where I had a much more pleasant experience

    Reviewed October 22, 2019

    Dear Amanda, All the INNSiDERS are very sorry to read your comment about our hotel. Indeed, in all the confirmations of booking, it is well noticed that the check-in is guarantee at 2pm because the guest can stay in the room until 12am. Please, be sure, that when we can, we always try to help our guest. I'm staying at your entire disposal for further information, Best regards Charlotte Malsch In charge en guest experience

    Responded October 29, 2019
    Innside Paris Charles de Gaulle Airport
    2.0
    Sarah from Australia
    Solo traveler
    Double Room
    Stayed 1 night in October 2019

    Acceptable”

    Accidentally booked the wrong date and tried to change a week in advance. Was not allowed to change or cancel. Entire payment was kept.

    Reviewed October 16, 2019
    10.0
    Exceptional
    chryscelle from Saudi Arabia
    Solo traveler
    Twin Room
    Stayed 1 night in July 2019

    ...”

    -no early check in -reachable by the tram (free, ask the hotel how to get there. Accessible thru the parking of the airport) -new hotel -cute rooms

    Reviewed September 27, 2019

    Dear Chryscelle, Thank you for your comment regarding your recent stay with us. We truly appreciate your comments regarding our rooms. We hope to see you again very soon. Best regards Alejandra Wharmby – General Manager

    Responded October 01, 2019
    Innside Paris Charles de Gaulle Airport
    9.2
    Exceptional
    Staffan from Australia
    Couple
    Deluxe with Queen Beds - Disabled Access
    Stayed 1 night in July 2019

    Great stopover”

    Little hard to find but lovely hotel and most comfortable bed of the trip

    Reviewed September 08, 2019

    Hello Staffan, Thank you very much to stay at Innside Paris Charles de Gaulle Airport and for sharing your experience ! See you soon Best regards Alejandra Wharmby – General Manager

    Responded September 09, 2019
    Innside Paris Charles de Gaulle Airport
    10.0
    Exceptional
    Tamara from United States
    Couple
    Premium Room
    Stayed 1 night in August 2019

    Excellent hotel ”

    Very nice, updated hotel with large beds friendly staff who all spoke several languages. I would highly recommend it

    Reviewed August 31, 2019

    Dear Tamara, Thank you very much for your stay with the Innsiders ! We are all very happy to read your good review and we can't wait to welcome you again Best regards Alejandra Wharmby – General Manager

    Responded September 01, 2019
    Innside Paris Charles de Gaulle Airport
    10.0
    Exceptional
    Guru from United States
    Solo traveler
    Double Room
    Stayed 1 night in July 2019

    Wow”

    One of the best places I've stayed in 5 months of travel so far. Take the free train to the last stop and walk about estimate 300m? Maybe. And sleep well. The fitness room is very nice too and one of the reasons I decided to stay here.

    Reviewed August 31, 2019

    Dear Guru, Wow ! Such a great review ! Thank you very much ! Sincerely, Alejandra Wharmby – General Manager

    Responded September 01, 2019
    Innside Paris Charles de Gaulle Airport
    3.6
    Hasna from Oman
    Solo traveler
    Twin Room
    Stayed 1 night in August 2019

    Acceptable”

    I am very disappointed they have charged me twice while check in and said it is only to freeze the amount. Actually not true. I am still waiting for the money.

    Reviewed August 14, 2019

    Dear Hasna, First of all, Innside Paris Charles de Gaulle Airport would like to thank you for recent stay with us. We are deeply sorry to hear about the inconveniences you have encountered during your stay at our hotel. One member of the frontdesk team will contact you tomorrow to fix your issue. Best regards Alejandra Wharmby – General Manager

    Responded August 28, 2019
    Innside Paris Charles de Gaulle Airport
    8.8
    Excellent
    jean-christophe from France
    Family with young children
    Double Room
    Stayed 1 night in July 2019

    Early flight”

    All is perfect about this place except the cooking staff, which is very slow. Waited more than 45min to get my food ready for take away in the room. All customer waiting a long time.

    Reviewed July 11, 2019

    Dear Jean-Christophe, Thank you for your comment regarding your recent stay with us. It is our pleasure to know that you have enjoyed your stay with us at the Innside Paris Charles de Gaulle Airport. Feed-backs (positive or negative) are the only way for us to improve and to fulfill our clients’ expectations as much as we can. We are sorry to read that the room-service was slow, we will improve ourselves on this particular point. We all hope to have the pleasure of welcoming you back very soon. Best regards Alejandra Wharmby – General Manager

    Responded August 28, 2019
    Innside Paris Charles de Gaulle Airport
    8.4
    Excellent
    Maisr
    Business traveler
    Twin Room
    Stayed 1 night in May 2019

    Excellent”

    Hi when arrived to the hotel the employee in reception she take from my Visa card withdraw money 100 Eur She told me when I’m make check out she refund and when I make check out she take from my visa room service and tax I told her I’m already booked the room with tax internet and pay the money she told me no and she pulled the money and she told me 100eur refund I check my Visa card the money 100 not refund until now I’m confused what I do

    Reviewed May 04, 2019

    Dear Maisr, Thank you for your feedback. We hope you had a good time at our hotel. Regarding the 100-euro-deposit, this should appear on your account up to 2-3 weeks after leaving, this depends on your bank. Best regards, Alejandra Wharmby - General Manager

    Responded June 11, 2019
    Innside Paris Charles de Gaulle Airport
    7.6
    Very good
    Massimo from Italy
    Business traveler
    Double Room
    Stayed 1 night in March 2019

    Excellent base close to the airport ”

    It is just an excellent and elegant base, but nothing more than a logistic hub. Don’t expect a fun place

    Reviewed March 23, 2019

    Hi Massimo, thanks a lot for your review. We look forward to having you back with us so next time we make sure you, together with all our Innsiders, have fun at the hotel! Regards.

    Responded March 27, 2019
    Innside Paris Charles de Gaulle Airport
    9.6
    Exceptional
    james from United States
    Solo traveler
    Double Room
    Stayed 1 night in March 2019

    Outstanding hotel and restaurant”

    What travelers need to know about this excellent hotel is that getting to and from the terminals at Charles de Gaulle is easy, fast and impossible to mess up. The CDGVal (a/k/a "the shuttle") comes and goes every few minutes from the terminals. It's easily found at the airport, and there are only 5 possible stops. For the Innside Hotel, get off at Parking P/R and follow the signs - which seem to be posted every 50 meters - to the hotel. It's a 4-minute walk from the shuttle to the hotel (and the shuttle ride back to your terminal would add another 3 minutes). The hotel itself is immaculate and fine in every way.

    Reviewed March 20, 2019

    Dear James, we really appreciate your support helping us to explain to all our guests how well connected we are! I hope I have the chance to meeting you personally on your next booking so we can invite you to a cocktail in our bar! Please do let me know may your plans bring you back to the hotel. Warm Regards, Alejandra Wharmby General Manager

    Responded March 27, 2019
    Innside Paris Charles de Gaulle Airport
    3.2
    Steven from United Arab Emirates
    Couple
    Double Room
    Stayed 1 night in March 2019

    It’s a new clean hotel but they are not ready for business yet. I would not recommend it to anyone.”

    The only Pro: clean, new hotel. Cons: Too expensive. for what it offers. You have to walk four blocks from the shuttle CDGVAL (good luck with the bags when raining). Staff not helpful. No vending machines, we had to buy water (75cl) for 7.5Euros from their restaurant, no other option. We were the only guests on the 7th floor. The maintenance crew were still working on the rooms on the 7th floor. One maintenance person opened the door on us without knocking, broke the security chain and claimed nobody told them the room was occupied. As soon as we went to sleep, the alarm went off for 20 minutes in our floor and no one checked on us. Walking through the 7th floor to the stairs seemed like a scene from one of the scary movies. When I walked to the front desk, I was told not to worry without any further explanation. The phone, internet and TV stopped working after the alarm went off. A total nightmare. I would not recommend this hotel not even for 25% of their price. No good!

    Reviewed March 18, 2019

    Dear Steven, thank you very much for having taken the time to share your experiences with other travellers. I must admit I was very disapointed to read your review as in this case we clearly failed to provided you with the real Innside experience. Please accept our appologies. I would like you to give a second chance so you can this time enjoy our hotel at its best. Should your plans ever bring you back to our Parism please do let me know in advance so I can personally oversee the details of your booking. Best Regards, Alejandra Wharmby General Manager

    Responded March 27, 2019
    Innside Paris Charles de Gaulle Airport
    8.8
    Excellent
    Flavienne from India
    Solo traveler
    Double Room
    Stayed 1 night in July 2019

    Nuit a CDG ”

    J'ai voulu découvrir un nouvel établissement et plutôt contente de cet hotel. Grande chambre, tres bonne literie et propre mais un peu plus loin que les hotels que je prends habituellement. Un peu déçu par le petit déjeuner.

    Reviewed August 04, 2019

    Chère Flavienne, Merci d’avoir pris le temps de partager votre expérience suite à votre visite à l’hôtel Innside Paris Charles de Gaulle Airport. Nous sommes très reconnaissants pour vos commentaires concernant nos chambres. Nous serions tous très heureux et honorés de vous recevoir à nouveau très bientôt. A bientôt Alejandra Wharmby – Directrice de l'hôtel

    Responded August 28, 2019
    Innside Paris Charles de Gaulle Airport
    5.6
    Liying from Netherlands
    Family with teens
    Twin Room
    Stayed 1 night in August 2019

    Nieuwe hotel, slapen en wegwezen”

    Kamers waren wel schoon. Het was niet heel goedkoop voor een kleine kamer. De personeels waren niet zo echt geïnteresseerd in de gasten. Bij het inchecken werden meerdere telefoons aangenomen. Het hotel lag naast het snelweg, het was meer slapen en wegwezen.

    Reviewed August 24, 2019

    Dear Liying Greetings from Innside Paris Charles de Gaulle Airport, we would like to thank you for choosing our hotel on your recent stay to Paris. First of all, we would like to begin to thank you for helping us improve and for your time to write this comment. Please kindly be informed that we have shared your experiences with the people involved to make sure that situations like yours will not occur anymore. We would like to apologies one more time for everything that has happened during your stay and we would like to have a second chance to show the improvements we have made due to your comment Best regards Alejandra Wharmby – General Manager

    Responded August 28, 2019
    Innside Paris Charles de Gaulle Airport
    5.6
    Takushi
    Business traveler
    Deluxe with Queen Beds - Disabled Access
    Stayed 2 nights in March 2019

    お金持ちなら”

    宿泊費が高いですが,パリの空港から歩いてアクセスできるし,部屋も広いので,やむを得ないと思います.私が泊まった時は,チェックインとチェックアウトでそれぞれ20分くらい待たされました.特に,チェックアウト時は,処理が遅く行列ができていました.フロントの処理は,いらいらしやすい貧乏人には向かないと思われます.

    Reviewed March 16, 2019

    Hi Takushi, we are glad you found our hotel to be very close by the terminal and our rooms of a good size. We are working to try to reduce our timings at the front desk and we are sure you will be able to appreciate it on your next visit. We send you our best wishes and we hope to see you soon!

    Responded March 27, 2019
    Innside Paris Charles de Gaulle Airport
    10.0
    Exceptional
    Ted
    Solo traveler
    Twin Room
    Stayed 1 night in August 2019

    너무 좋았어요.”

    일단 늦은 밤에 샤를드골에 도착했는데 직원이 너무 친절하게 응대해줬습니다! 방 상태가 너무 좋아서 놀라웠고, 신축이라 그런지 모든게 깔끔했습니다! 침대도 좋아서 하루지만 잘 쉬다가 갔어요 ㅎㅎ

    Reviewed September 01, 2019

    Dear Ted, It has been a pleasure to welcome you to the hotel Innside Paris Charles de Gaulle Airport and we sincerely thank you for this wonderful comment on Agoda. We truly appreciate your comments regarding our rooms. We definitely look forward to welcoming you again at the Innside Paris Charles de Gaulle Airport. Kind regards, Alejandra Wharmby – General Manager

    Responded September 05, 2019
    Innside Paris Charles de Gaulle Airport
    9.6
    Exceptional
    Tak from South Korea
    Couple
    Twin Room
    Stayed 1 night in August 2019

    공항근처에 묵기 좋은 호텔”

    비행기를 놓치게 되어 갑작스럽게 묵게 된 장소입니다. 공항에서 무료서틀로 10분정도 소요되며 서틀타는 곳에서는 좀 떨어져있는 편입니다(10분정도) 제너레이터나 미트미처럼 트렌디하고 깨끗하며, 각종 편의시설이 잘 갖춰져 있으며 직원분들 친절합니다.

    Reviewed August 14, 2019

    Dear Tak, First of all, thank you very much for choosing our hotel Innside Paris Charles de Gaulle Airport. Also, we would like to sincerely thank you for taking some time to send us your review regarding your time with us. We hope to see you again very soon. Best regards Alejandra Wharmby – General Manager

    Responded August 28, 2019
    Innside Paris Charles de Gaulle Airport
    10.0
    Exceptional
    MIKHAIL from Israel
    Couple
    Double Room
    Stayed 2 nights in July 2019

    Совсем новая улучшеная четверка”

    Есть 2 русских ТВ канала.Шатл начинает ходить в 4 утра.Мы были очень доволны отелем .Останавливались при длительной пересадке на 2 ночи.

    Reviewed July 29, 2019

    Dear MIKHAIL, It has been a pleasure to welcome you to the hotel Innside Paris Charles de Gaulle Airport and we sincerely thank you for this wonderful comment on Agoda ! It is our pleasure to know that you have enjoyed your stay with us at the Innside Pais Charles de Gaulle Airport. We hope to see you again very soon. Kind regards, Alejandra Wharmby – General Manager

    Responded August 28, 2019
    Innside Paris Charles de Gaulle Airport
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    Innside Paris Charles de Gaulle Airport
    |Excellent 8.4
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    • Excellent location
    • Sacred Heart Basilica of Montmartre (Sacre-Coeur)
    • Aéroport Charles de Gaulle 1 RER Train Station is within 0.94 km