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Excellent
From 1338 reviewsSee what guests said
8.8
/
10
Recommended by 95% of guests

Real reviews from real guests

Agoda Reviews (1338)Booking.com Reviews (953)
8.8
/
10
Excellent
From 1338 reviews
Cleanliness9.0
Facilities8.8
Location9.4
Room comfort and quality8.9
Service8.9
Value for money8.2
Provided by verified guests of Agoda
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All guests (1338)
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Showing 1020 verified guest comments
10.0
Exceptional
Sherlyn from Singapore
Family with teens
Standard Room
Stayed 3 nights in March 2018
Overall Awesome! ”
Everything was excelllent, expected our room there’s some aircontional issues, but it’s was settle pretty fast. Staff was very promptly to this issues. Thumb up! Would be staying here again!
Reviewed March 21, 2018
9.6
Exceptional
CHAN from Macau
Family with teens
2 Queen
Stayed 4 nights in February 2018
Exceptional”
Great location, great breakfast, nice but small pool
Reviewed March 12, 2018
10.0
Exceptional
Thomas from United States
Couple
Club InterContinental Room
Stayed 2 nights in February 2018
Celebrated our Anniversary ”
The Most Amazing experience from end to end, starting with the hotel pick up thru to drop off. Exquisite in every manner possible!
Reviewed February 26, 2018
9.6
Exceptional
THU from Vietnam
Family with young children
2 Queen
Stayed 3 nights in January 2018
good location”
good location, good size double room
Reviewed January 31, 2018
8.8
Excellent
Novita from Indonesia
Group
2 Queen
Stayed 3 nights in October 2017
Great hotel across the street from 4 faced buddha temple”
We picked the 2 queen bed room. The room design might be a little bit outdated but it is spacious and ideal for family with kids. The staffs are friendly and they always cater well to whatever help we needed. Thank you intercontinental Bangkok!
Reviewed January 28, 2018
10.0
Exceptional
Ee from Malaysia
Group
Grand Deluxe Room
Stayed 2 nights in January 2018
One of my best stays in bkk”
Breakfast spread were great, room is spacious and clean - pillow menu is lovely. Hotel location is strategic, near to the main malls, supermarket and also the BTS station is right in front. Hotel gym facilities is above expectation and in fact on par with actual gym center, but pool is a little small. Overall a happy stay and would return again.
Reviewed January 25, 2018
10.0
Exceptional
Yongguang from Singapore
Couple
Standard Room
Stayed 1 night in January 2018
Fantastic!”
Great location! Great rooms! Everything was up to expectations! Will definitely stay here again!
Reviewed January 18, 2018
10.0
Exceptional
Jasmine from Singapore
Solo traveler
Standard Room
Stayed 2 nights in January 2018
A splendid hotel in the heart of a shopping street”
The hotel is situated next to Chidlom skytrain and connected to Central World and Siam Paragon by a brightly lit overhead bridge so it’s convenient. The service at the staff, from the check in counter to rom service and concierge was excellent. I particularly enjoy the quality of food from their restaruant, in particular to Theo Mio (Italian cuisine). I would recommend this to solo women travellers, families with young children and business travellers. Will return to this hotel soon!
Reviewed January 15, 2018
9.2
Exceptional
Viroun from Laos
Business traveler
Grand Deluxe Room
Stayed 2 nights in January 2018
Excellent location, great value for money”
For a higher end Hotel, the price point is great. Very close to BTS for all shopping locations. Rooms look great, bathrooms have been renovated.
Reviewed January 14, 2018
10.0
Exceptional
Minh from Vietnam
Family with young children
Grand Deluxe Room
Stayed 1 night in January 2018
Exceptional”
Good location., just think if can changer the quality bath towels is will be perfect
Reviewed January 09, 2018
10.0
Exceptional
Kamran from China
Family with young children
Standard Room
Stayed 3 nights in July 2017
Excellent ”
Everything was awesome , specially the staff, when we arrived at hotel from airport staff was on the doors to receive , allowed early check in , location is great , buffet is a little expensive , excellent for families because they have Children play area (For infants, toddlers also) , navigator services are great, pickup and drop to airport was super smooth
Reviewed January 08, 2018
10.0
Exceptional
Sarah from Japan
Family with young children
2 Queen
Stayed 3 nights in November 2017
Exceptional”
Excellent hotel!
Reviewed January 07, 2018
7.2
Very good
FANGFANG from China
Business traveler
Standard Room
Stayed 1 night in December 2017
Very good”
Poor organization for breakfast, need to queue for long for get in, absolute ignorant in guests service and time management
Reviewed December 23, 2017
10.0
Exceptional
jasmine from Singapore
Couple
Grand Deluxe Room
Stayed 3 nights in November 2017
Staff is friendly. Location is good for me. BTS is at the doorstep for u go anywhere u want”
Can consider this great hotel with great service n staffs they have. Especially for the club lounge is a must try if u can.
Reviewed November 23, 2017
9.2
Exceptional
NANCY from Indonesia
Couple
Grand Deluxe Room
Stayed 2 nights in November 2017
Exceptional”
Very good location. Staffs were very friendly. Big room. Great place to stay at Bangkok
Reviewed November 20, 2017
8.0
Excellent
Poh from Malaysia
Group
Standard Room
Stayed 2 nights in November 2017
Great”
Great
Reviewed November 17, 2017
9.6
Exceptional
Dickson from Singapore
Group
2 Single
Stayed 4 nights in November 2017
Cleaan and cozy”
Love the breakfast and room space. The location is excellent!
Reviewed November 14, 2017
8.8
Excellent
bruce from New Zealand
Couple
Grand Deluxe Room
Stayed 1 night in November 2017
Wonderful service”
The Intercontinental Bangkok offers a fantastic location, walking distance to all the great shopping and markets. Our room was a good size and very clean, as usual. The best thing about this very quick stay was the support I received from Kanlaya in concierge, who helped me fix a bad mistake of collecting a wrong bag at the airport. Actually all the staff were very good but Kanlaya's service is the reason the Intercontinental Bangkok keeps its wonderful reputation and why I will stay again next visit.
Reviewed November 13, 2017
10.0
Exceptional
Julie from United States
Family with teens
2 Queen
Stayed 4 nights in July 2017
Great Location!!!”
Service was great! Great location!!! Will stay again!!!
Reviewed November 07, 2017
8.8
Excellent
Chween from Malaysia
Couple
Grand Deluxe Room
Stayed 4 nights in October 2017
Heart the location ”
1 minute walk to Gaysorn , 1 minute walk to Amarin , 3 minutes walk to Central World, 10 minutes walk to Siam Paragon , 10 minutes walk to Platinum Mall.
Reviewed October 26, 2017
6.0
Mubasher from United Arab Emirates
Couple
Club InterContinental Room
Stayed 6 nights in October 2017
Management of intercontinental hotel is not honest”
They don't serve you what they offer and no wants to take responsibility of their miscommitment
Reviewed October 24, 2017
8.8
Excellent
Ross from United Kingdom
Couple
1 King Bed Club Intercontinental Suite
Stayed 1 night in October 2017
Excellent stay in the best BKK location”
The customer service was the best I've experienced so far in a Bangkok hotel. Great views of the city from the club lounge, awesome free cocktails and snacks in the evening and a great breakfast with a variety of eats at the buffet too. The decor is a tad dated, but that is the only minir negative. Great place to stay all in all.
Reviewed October 20, 2017
10.0
Exceptional
Serena from Singapore
Family with young children
Standard Room
Stayed 5 nights in October 2017
Great and cleaned rooms”
Bfast was great. We felt secure in hotel
Reviewed October 12, 2017
8.8
Excellent
SUK from Myanmar
Family with young children
1 King Bed Grande Deluxe
Stayed 3 nights in October 2017
Excellent”
Front desk staffs and concierge staff were very kind and helpful. The only inconvenience was the little bit big noise from the bathroom of the other rooms. But we will definitely stay in this hotel again !!
Reviewed October 11, 2017
8.8
Excellent
Yong from South Korea
Business traveler
Grand Deluxe Room
Stayed 2 nights in September 2017
clean and cosy”
Nice buffet !!!
Reviewed October 02, 2017
10.0
Exceptional
Rishwant from Malaysia
Business traveler
Standard Room
Stayed 2 nights in May 2017
Exceptional”
Lovely place. Could not recommend it more. Staff are friendly. Room is good.
Reviewed September 24, 2017
10.0
Exceptional
Rishwant from Malaysia
Business traveler
King Bed Corner Suite
Stayed 2 nights in June 2017
Exceptional”
An all round excellent hotel. I cannot recommend it more.
Reviewed September 24, 2017
10.0
Exceptional
Hong from Hong Kong
Solo traveler
Grand Deluxe Room
Stayed 3 nights in September 2017
the best quality and services i ever had”
the stuff are very friendly and professional! they also prepare a birthday cake for me. it's so sweet. i will come back for this hotel for sure !
Reviewed September 19, 2017
9.6
Exceptional
SYAHIDAH from Singapore
Group
2 Single Beds Grande Deluxe
Stayed 2 nights in August 2017
Great hotel but slow check in ”
Check in was slow. Waited almost an hour. However, the hotel facilities was gorgeous and clean.
Reviewed August 29, 2017
10.0
Exceptional
Stephen from United Kingdom
Couple
1 King Bed Club Intercontinental
Stayed 3 nights in July 2017
Excellent”
This is a 5* Hotel in the centre of the City.Club facilities are excellent and well worth the extra for the high standard of food at Hi tea and evening snacks
Reviewed August 01, 2017
10.0
Exceptional
Chelsea from Malaysia
Couple
Standard Room
Stayed 1 night in July 2017
Amazing place for stay , value for money”
Cleanliness and staff service is remarkable. They search for better places for food and massage and will make reservation for us. They even provide taxi to fetch us back to the hotel.
Reviewed July 08, 2017
8.4
Excellent
andy from Indonesia
Family with young children
2 Queen
Stayed 3 nights in June 2017
Great location, breakfast good”
Great location, breakfast good, clean but need some renovation for the room.
Reviewed July 06, 2017
7.6
Very good
Darwin from United States
Couple
1 King Bed Grande Deluxe
Stayed 2 nights in June 2017
Pleasant Place”
The hotel is in a great convenient location. Near shopping, dining, and transportation. The lobby is spacious and peaceful. The room is comfortable and relaxing. The fitness center is nice but the pool is small and can get overcrowded quickly. The spa is good, not great. The breakfast buffet is wonderful with a wide diversity of selections. The only question I had was due to servers coming to the table asking if we wanted orange juice. We said yes, but the juice never came. This occurred both mornings. Not a big problem because it was not difficult at all to get our own juice.
Reviewed July 03, 2017
10.0
Exceptional
Cheah from Malaysia
Couple
Standard Room
Stayed 3 nights in June 2017
Perfect locations to shopping and public transport”
The service was top class, the location of the hotel is perfect as it's nearby to a few malls. While Seven-11, McD and starbucks are just located across the road. Also, it is very near to the train station, Chit Lom.
Reviewed July 02, 2017
9.2
Exceptional
Simon from Malaysia
Family with teens
Grand Deluxe Room
Stayed 4 nights in June 2017
Exceptional”
The hotel is located in a convenient location with a BTS station located about less than 4 min walk away. The Central World Shopping mall is just across the street. The rooms are fairly spacious and the hotel provides a good array of breakfast food option.
Reviewed June 28, 2017
9.2
Exceptional
chiu from Hong Kong
Couple
2 Queen
Stayed 3 nights in June 2017
Exceptional”
EXCELLENT breakfast !! many choice and fresh juice. super nice location as well!!
Reviewed June 25, 2017
10.0
Exceptional
melanie from Philippines
Couple
Grand Deluxe Room
Stayed 1 night in June 2017
Exceptional”
Awesome hotel. Centrally located. The staff were ssssoooo professional and accommodating.
Reviewed June 16, 2017
6.4
Good
Tee from Singapore
Couple
Grand Deluxe Room
Stayed 2 nights in February 2017
Good”
Unfortunately as non-smokers and one of us is a cancer survivor, we got smoking room and reception wouldn't change it for us despite cancer risk and appeal. Room wasn't cleaned late in the evening on second day. Otherwise would rate higher. Breakfast restaurant and concierge staff excellent.
Reviewed June 07, 2017
7.6
Very good
Chandra from Indonesia
Family with young children
1 King Bed Grande Deluxe
Stayed 2 nights in May 2017
Very good”
Most staff are friendly. Breakfast was great with many selection of both ready to drink juices and fresh fruits of our choice. The seasonal fruit for dessert is juicy and sweet. The room is quite comfortable even though a bit aging.
Reviewed June 05, 2017
9.2
Exceptional
Yuchin from Philippines
Business traveler
Stayed 1 night in May 2017
Excellent”
Truly a great hotel with exceptional and friendly staff who goes the extra mile to make sure you have great experience. Buffet spread during breakfast has a lot of choices. Rooms were orderly and clean. I can't say much but 5*!
Reviewed June 02, 2017
10.0
Exceptional
Gary from United Kingdom
Couple
2 Queen
Stayed 2 nights in May 2017
5 Star for sure”
5 star hotel in the Heart of the Bangkok, Great place to stay, easy for everything, Hotel Restaurants, lounge, Staff all great.
Reviewed May 21, 2017
10.0
Exceptional
Juliana from Singapore
Business traveler
Stayed 1 night in August 2016
Convenient ”
Convenience
Reviewed May 13, 2017
8.0
Excellent
Seng from Singapore
Solo traveler
Standard Room
Stayed 1 night in May 2017
Value for money”
Convenient and clean hotel, near to Erawan temple, worth for money.
Reviewed May 11, 2017
8.8
Excellent
Hendra from Indonesia
Couple
1 King Bed Grande Deluxe
Stayed 3 nights in April 2017
Nice Hotel”
Near siam and platinum
Reviewed May 02, 2017
8.0
Excellent
NG from Singapore
Couple
1 King Bed Grande Deluxe
Stayed 1 night in March 2017
Very good”
A bit expensive. Breakfast normal
Reviewed April 29, 2017
9.6
Exceptional
Yong from Singapore
Couple
Standard Room
Stayed 3 nights in April 2017
Five star”
Staff is helpful and friendly and the room is always maintained and clean. Food is superb
Reviewed April 27, 2017
8.4
Excellent
Lee from Hong Kong
Solo traveler
Stayed 2 nights in October 2016
Excellent”
Good service and comfortable
Reviewed April 18, 2017
8.4
Excellent
Lee from Hong Kong
Solo traveler
Stayed 2 nights in June 2016
Excellent”
Great breakfast. Good overall service
Reviewed April 18, 2017
9.2
Exceptional
LO from Taiwan
Solo traveler
Grand Deluxe Room
Stayed 2 nights in December 2016
Good ”
Safe , clear , good service and location
Reviewed April 07, 2017
8.8
Excellent
LO from Taiwan
Solo traveler
Grand Deluxe Room
Stayed 2 nights in January 2017
Excellent ”
Good service
Reviewed April 07, 2017