Excellent 8.3
Based on 802 reviews

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Excellent



based on 802 reviews
  • Cleanliness 8.7
  • Facilities 8.8
  • Location 8.0
  • Room Comfort/Standard 8.5
  • Service 8.6
  • Value for money 8.0
  • Food/Dining 8.1
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Yick from Hong Kong
Couples
Superior King Bed
Stayed 3 nights in July 2016
An excellent experience
The staff are nice and provides me a good service. The
Reviewed August 01, 2016
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Harpreet from Singapore
Families with young children
2 Bedroom Suite
Stayed 3 nights in July 2016
Undoubtedly 'The Best' stay at Hanoi
We had a wonderful stay in the Intercon. Great hospitality, very friendly staff. All the way from front desk to housekeeping to restaurant to the Hotel Manager. All most helpful people and very very friendly. Property itself is excellent with great rooms and facilities....10 out of 10 and Great memorable trip. Thanks to all.
Reviewed July 27, 2016
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Mitchell from Philippines
Couples
King Bed
Stayed one night in July 2016
Great place and a superb service
The staff were very accomodating. We asked to be transferred to get an amazing view and they delivered. (Remember to request for a front view, however, if you like to observe the locals fishing, the back part is a good spot) It was very quiet and the feel of sitting at the balcony with the lapping water underneath us gave us the exact reason why we chose intercontinental- to unwind and feel like we are outside Hanoi without the need to travel far. I was totally surprised when I received a birthday cake delivered to our room- they totally made my day! Staff- accomodating, courteous and they speak English very well. We also noted that they have korean speaking staff. Pool- 7am-7pm. clean, does not smell of too much chlorine. I just hope they have another shallower one- the kid's pool was too shallow and the other was a bit deep for me at 1,76. Gym- open and trainer is available until 11 pm. Dinner buffet- pricey at 999, but worth it. Many choices including unlimited lamb chops and lobster(request from the waiter) drinks not included in the price. Breakfast- they have cold cuts, bread and cereal for those who prefer cold and warm soup and rice for those who prefer warm food. Beds- the pillows are extra soft(there is a pillow menu - choose from water to rattan pillow. Extra- the staff claps to get a taxi which is amusing for me. One can apply for an IHG rewards club free of charge.(15% discount )
Reviewed July 26, 2016
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Delong from China
Solo travelers
Superior
Stayed 3 nights in July 2016
Very good
Hotel on the lake, superior
Reviewed July 26, 2016
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Madhawa from Sri Lanka
Families with young children
Deluxe King Bed
Stayed one night in June 2016
Did not feel "home"
Busy hotel. Everything was standard. But I felt like another busy day at my workplace.
Reviewed July 25, 2016
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sayan from Singapore
Families with young children
Superior
Stayed 3 nights in July 2016
Excellent hotel
excellent hotel with great service and specially care for children
Reviewed July 19, 2016
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Nijaporn from Thailand
Business travelers
Superior
Stayed one night in June 2016
delicious breakfast
Buffet breakfast was fantastic. Many fresh and delicious food. I were enjoy my breakfast very much.
Reviewed July 08, 2016
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Diyan from Indonesia
Families with older children
King Bed - Room 1
Stayed one night in July 2016
Amazing lake view and friendly staff
I booked panoramic lake view room.. Just amazing! Staffs are very helpful and cheerful! Room dinning was execellent!
Reviewed July 07, 2016
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HSIAO from Taiwan
Families with young children
Superior
Stayed one night in June 2016
nice hotel
nice hotel
Reviewed July 01, 2016
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HSIAO from Taiwan
Families with young children
King Bed
Stayed one night in June 2016
good hotel
good hotel
Reviewed July 01, 2016
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