InterContinental Hanoi Westlake By IHG

5 stars out of 5
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Gold star ratings are provided by the property to reflect the comfort, facilities, and amenities you can expect.

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Highlights

Great breakfast

- Extensive, high-quality breakfast buffet with many hot options and liv...

Breakfast buffet had a wide variety of choices.
Great food & dining

- International culinary spread that includes very good Indian dishes an...

Surprisingly, I found the local food at the hotel was great.
Highly-rated bar

- Sunset bar receives praise for sunset drinks and a romantic atmosphere...

We loved the afternoon tea served at the sunset bar also.
Professional guest services

- Staff consistently described as friendly, warm, professional and helpf...

Truly a 5-star experience, as always, at Intercontinental.
Great view

- Stunning West Lake and overwater views from balconies and pavilion roo...

Each room features a balcony with a mesmerizing lake view.

Facilities

Free Wi-Fi

Pool with view

Free parking

Spa

Front desk [24-hour]

Fitness center

Restaurants

Bar

About us

InterContinental Hanoi Westlake by IHG offers elegant over-water rooms on West Lake in Tay Ho District. Enjoy a floating pool, swim-up bar, modern amenities, stunning views, and proximity to cultural landmarks and nightlife. Located in Hanoi's trendy Tay Ho district, this lakeside retreat offers a tranquil yet vibrant vibe for two travelers. Enjoy a floating pool with lake views, a steam room, and handcrafted cocktails. Rooms come with private balconies or terraces, WiFi, air conditioning, and some feature lake or city views. Explore nearby artisanal shops, bustling cafés, and cultural landmarks like Chua Tran Quoc and Quan Thanh Temple, all while staying in serene surroundings. [Some content may be Generative AI assisted. Inaccuracies may occur.]

This property is in high demand!

5 travelers have booked today.

Service 9.1
Cleanliness 9.0
Facilities 8.9
Value for money 8.6

Based on 5,197 verified reviews

Service

9.1

Cleanliness

9.0

Facilities

8.9

Value for money

8.6

Room comfort and qua...

8.5

Location

8.4

  • "Our suite is very clean, staff are helpful and pleasing."
  • "The rooms and views are as nice as the photos."
  • "Overall, a refined, comfortable, and memorable stay."
  • "From the arrival to the check in everything was world class."
  • "Staff English was very good and treated guests very well."
See map

8.4Excellent

Location rating score

Excellent location - 2.3 kilometers from city center
Exceptional for walking
More details on walking
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There are 63 places in walking distance!

Parking
FREE
Walkable places
YNOT
200 m
Oasis Grocery Store and Gourmet Shop
240 m
Hoa Fashion
240 m
Hanoi Design Centre
330 m
Lacquer and more
350 m
Popular landmarks
Presidential Palace Historical Site
2.2 km
Ho Chi Minh Mausoleum
2.5 km
One Pillar Pagoda
2.8 km
Vietnam Military History Museum
3.0 km
Old Quarter
3.4 km
Closest landmarks
Vietfighter
240 m
L'Atelier
560 m
Morning Ladies Street Market
590 m
Huang Xi To Ho
690 m
 International SOS Medical and Dental Clinic - 24 hrs
700 m

Good to know

Value for money8.6
Distance to city center3 km
Location rating8.4
Nearest airportNoi Bai International Airport (HAN)
Distance to airport18.0 km

Select your room

1/13

1 King Junior Suite City View

60 m²/646 ft²
1 king bed
City view

9.1

Exceptional

Room comfort and quality
1/13

1 King Classic Club Lake View

43 m²/463 ft²
1 king bed
Lake view

8.8

Excellent

Room comfort and quality
1/12

1 King Classic Overwater Lake View

43 m²/463 ft²
1 king bed
Lake view

8.7

Excellent

Room comfort and quality
1/12

Upgraded Classic

43 m²/463 ft²
1 double bed or 2 single beds
City view

9.2

Exceptional

Room comfort and quality
1/10

1 King Classic Overwater City View

43 m²/463 ft²
1 king bed
City view

8.5

Excellent

Room comfort and quality
1/10

1 King Classic Lake View

43 m²/463 ft²
1 king bed
Lake view

9.3

Exceptional

Room comfort and quality
1/10

Classic Room

43 m²/463 ft²
2 single beds or 1 double bed
City view
Preferred by Couples

8.7

Excellent

Room comfort and quality
1/10

1 King Classic Club City View

43 m²/463 ft²
1 king bed
City view

8.6

Excellent

Room comfort and quality
1/9

2 Twin Classic Overwater City View

43 m²/463 ft²
2 single beds
City view

8.4

Excellent

Room comfort and quality
1/9

2 Twin Classic Overwater Lake View

43 m²/463 ft²
2 single beds
Lake view

9.1

Exceptional

Room comfort and quality

Frequently asked questions

Yes! InterContinental Hanoi Westlake By IHG provides laundry service at your disposal and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your vacation. Please contact the property for more information.

InterContinental Hanoi Westlake By IHG fulfill our mandatory standard for cleanliness and safety by supplying hand sanitizer and daily disinfection in common areas. This property also comes prepared with temperature check for guests and staff, body thermometer, doctor/nurse on call, sterilizing equipment, first aid kit, and staff trained in safety protocol for more completed safety precautions and hygiene protocols.

While residing at InterContinental Hanoi Westlake By IHG, jump start your trip by exploring the nearest destinations that are within close proximity to the property which include YNOT, Oasis Grocery Store and Gourmet Shop, and Hoa Fashion.

While staying at InterContinental Hanoi Westlake By IHG, enjoy your morning or evening wander at nearby park which include An Duong Tennis Courts, Vườn hoa Lý Tự trọng, and Mai Xuan Thuong Garden.

InterContinental Hanoi Westlake By IHG has a total of 5 floors.

Verified past guests that have stayed at InterContinental Hanoi Westlake By IHG had an average nightly stay of 2 nights at this property.

InterContinental Hanoi Westlake By IHG's most popular month where verified visitors have stayed the most is in May.

62.0% of our past guest critiques have given an optimistic review and remarks about this property's view. You can look up on more detailed customer reviews, and comments for InterContinental Hanoi Westlake By IHG down in the review section.

Past solo travelers that have stayed at this property have given InterContinental Hanoi Westlake By IHG an average rating of 8.8. You can look up more detailed customer reviews and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with young children that have stayed at this property have given InterContinental Hanoi Westlake By IHG an average rating of 8.7. You can look up more in depth customer testimonials and comments by filtering for a specific type of verified travelers down in the review section.

Verified families with older children that have stayed at this property have given InterContinental Hanoi Westlake By IHG an average rating of 8.8. You can look into more detailed customer ratings and feedback by filtering for a specific type of verified travelers down in the review section.

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More about InterContinental Hanoi Westlake By IHG

More about InterContinental Hanoi Westlake By IHG

Experience Luxury and Tranquility at InterContinental Hanoi Westlake

Nestled on the serene shores of West Lake, InterContinental Hanoi Westlake is a 5-star hotel that offers a truly luxurious and tranquil retreat in the heart of Hanoi, Vietnam. With its stunning architecture and breathtaking views of the lake, this hotel is the perfect destination for both business and leisure travelers. Built in 2007, InterContinental Hanoi Westlake boasts 318 beautifully appointed rooms, each designed to provide the utmost comfort and convenience. Whether you choose a spacious guest room or a luxurious suite, you can expect modern amenities, elegant furnishings, and stunning views of the lake or city. The hotel's rooms are tastefully decorated in a contemporary style, offering a peaceful sanctuary where you can unwind after a long day of exploring the vibrant city. Check-in at InterContinental Hanoi Westlake begins at 03:00 PM, allowing you plenty of time to settle in and start your vacation. The hotel's friendly and attentive staff will be there to assist you every step of the way, ensuring a seamless and hassle-free check-in process. And with a check-out time of 12:00 PM, you can enjoy a leisurely morning before bidding farewell to this idyllic retreat. Families traveling with children will find InterContinental Hanoi Westlake to be a perfect choice. The hotel's child policy allows children between the ages of 0 to 11 to stay free of charge, making it an ideal destination for a family getaway. The hotel also offers a range of child-friendly amenities and services, including a dedicated children's pool and a kids' club, ensuring that young guests have a memorable and enjoyable stay. Situated just 3 kilometers from the city center, InterContinental Hanoi Westlake offers a peaceful oasis away from the hustle and bustle of Hanoi. Yet, it remains conveniently close to the city's major attractions, ensuring that you can easily explore the rich history, vibrant culture, and delicious cuisine that Hanoi has to offer. With its unrivaled location, luxurious accommodations, and warm hospitality, InterContinental Hanoi Westlake promises an unforgettable stay for every guest.

Unwind and Indulge in a World of Entertainment at InterContinental Hanoi Westlake

Step into a realm of relaxation and entertainment at InterContinental Hanoi Westlake, where a plethora of facilities await to captivate and rejuvenate your senses. From luxurious shops to a vibrant bar, soothing massage services to invigorating sauna and steam rooms, and a charming gift/souvenir shop, this hotel has everything you need for a truly unforgettable stay. Indulge in some retail therapy at the hotel's shops, where you can find a range of high-end fashion, accessories, and local handicrafts. Whether you're looking for a stylish outfit for a night out or unique souvenirs to bring back home, these shops have got you covered. After a day of exploration, head over to the lively bar and unwind with a refreshing cocktail or a glass of fine wine. With its chic ambiance and extensive drink selection, it's the perfect spot to socialize and relax. For the ultimate relaxation experience, treat yourself to a rejuvenating massage at the hotel's spa. Let skilled therapists work their magic and melt away your stress, leaving you feeling refreshed and revitalized. Continue your wellness journey at the sauna and steam rooms, where you can detoxify your body and soothe your muscles. These tranquil spaces provide the perfect escape from the bustling city, allowing you to unwind and find inner peace. Lastly, don't forget to visit the charming gift/souvenir shop, where you can find unique mementos to remind you of your stay at InterContinental Hanoi Westlake. From traditional Vietnamese crafts to exquisite trinkets, there's something for everyone to take home. With its diverse range of entertainment facilities, InterContinental Hanoi Westlake ensures that every guest can indulge in their preferred form of relaxation and enjoyment. Whether you're seeking retail therapy, a vibrant nightlife experience, pampering spa treatments, or unique souvenirs, this hotel has it all.

Stay Active and Fit at InterContinental Hanoi Westlake

At InterContinental Hanoi Westlake, we understand the importance of staying active and maintaining a healthy lifestyle while traveling. That's why we offer an array of top-notch sports facilities to cater to all your fitness needs. Our state-of-the-art fitness center is fully equipped with modern exercise machines and equipment, providing you with the perfect space to work up a sweat and stay in shape. Whether you prefer cardio workouts or strength training, our fitness center has everything you need to achieve your fitness goals. Best of all, it is open 24 hours a day, allowing you to fit in a workout whenever it suits you. If you prefer to exercise outdoors, our hotel boasts a stunning outdoor pool where you can take a refreshing dip or swim laps to your heart's content. Immerse yourself in the tranquil surroundings of our lush gardens as you enjoy a few laps in the pool. It's the perfect way to cool off after a busy day of exploring the vibrant city of Hanoi. For guests who are looking for a more intensive workout experience, we also offer a fitness center with additional charge. This exclusive facility provides access to a wider range of fitness classes and personalized training sessions led by experienced instructors. Whether you're a fitness enthusiast or a beginner, our expert trainers will guide you through invigorating workouts tailored to your fitness level and goals. At InterContinental Hanoi Westlake, we believe that staying active should be an integral part of your travel experience. With our exceptional sports facilities, you can maintain your fitness routine, unwind in the pool, or take your workout to the next level with personalized training sessions. Embrace a healthy lifestyle during your stay with us and enjoy the benefits of our world-class sports facilities.

Unparalleled Convenience at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake offers a wide range of convenience facilities to ensure a comfortable and hassle-free stay for its guests. With 24-hour room service, you can enjoy delicious meals or snacks in the comfort of your own room at any time of the day. The hotel also provides laundry service, allowing you to have your clothes cleaned and pressed without having to leave the premises. For added convenience, InterContinental Hanoi Westlake offers safety deposit boxes to keep your valuable belongings secure during your stay. The concierge is available to assist you with any requests or recommendations, ensuring that you make the most of your time in Hanoi. Stay connected with complimentary Wi-Fi in all rooms and public areas, making it easy to stay in touch with loved ones or catch up on work. Additionally, the hotel features a designated smoking area for guests who smoke. The dry cleaning service and express check-in/check-out options further enhance the convenience factor, allowing you to save time and focus on enjoying your stay. Luggage storage is available for those arriving early or departing late, ensuring that you can explore the city without any hindrances. With daily housekeeping, you can relax and unwind in a clean and well-maintained environment throughout your stay. InterContinental Hanoi Westlake goes above and beyond to provide unparalleled convenience for its guests.

Convenient Transport Facilities at InterContinental Hanoi Westlake

At InterContinental Hanoi Westlake, guests can enjoy a range of convenient transport facilities to ensure a seamless and hassle-free stay. The hotel offers airport transfer services, making it easy for guests to reach the hotel upon arrival in Hanoi. Whether you're traveling for business or leisure, this service saves you the trouble of arranging transportation and allows you to start your journey with ease. For those looking to explore the vibrant city of Hanoi, the hotel provides tours that allow guests to discover the city's rich culture, history, and attractions. Whether you're interested in visiting iconic landmarks, sampling local cuisine, or immersing yourself in the local way of life, the tours offered by InterContinental Hanoi Westlake offer a convenient and comprehensive way to experience all that Hanoi has to offer. Additionally, if you prefer to have your own mode of transportation, the hotel offers car park facilities and car hire services. With an onsite car park and self-parking options, guests can conveniently park their vehicles without any worries. The car park is also free of charge, providing added convenience and value to your stay. For those who prefer to leave the driving to someone else, the hotel's taxi service ensures that transportation is readily available whenever you need it. With these transport facilities, InterContinental Hanoi Westlake ensures that guests have all the necessary options to explore the city and make the most of their stay.

Luxurious Room Facilities at InterContinental Hanoi Westlake By IHG

At the InterContinental Hanoi Westlake By IHG, every room is a sanctuary of comfort and elegance, designed to elevate your stay to new heights. Each room is equipped with air conditioning, ensuring a perfectly cool retreat from the vibrant energy of Hanoi. Step out onto your private balcony or terrace to soak in the breathtaking views of the Westlake, or unwind in the separate living room, where you can relax in style. The thoughtfully curated amenities include plush linens, blackout curtains for a restful night's sleep, and daily newspapers to keep you informed and entertained. Indulge in the convenience of modern facilities, including a television with satellite/cable channels for your viewing pleasure, and a refrigerator stocked with complimentary bottled water and a mini bar for refreshing beverages. For those who appreciate a good cup of coffee or tea, each room features a coffee/tea maker along with complimentary instant coffee and tea. Pamper yourself with the luxurious toiletries provided, and enjoy the comfort of bathrobes after a refreshing shower. Whether you’re here for business or leisure, the InterContinental Hanoi Westlake By IHG offers an unparalleled experience that caters to your every need.

Indulge in Culinary Delights at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake offers an array of dining facilities that will satisfy even the most discerning palates. Start your day with a sumptuous breakfast buffet at the hotel's restaurant, where you can savor an extensive selection of local and international dishes. For those seeking a lighter option, the coffee shop is the perfect spot to grab a quick bite or enjoy a freshly brewed cup of coffee. When hunger strikes at any time of the day or night, rest assured that 24-hour room service is available to cater to your cravings. Whether you're in the mood for a gourmet meal or a late-night snack, the hotel's room service menu offers a wide range of delectable options to choose from. Additionally, for guests with specific dietary requirements, the hotel boasts a halal restaurant that serves authentic and flavorful dishes. To enhance your culinary experience, the hotel also offers grocery deliveries, allowing you to stock up on your favorite snacks and beverages right in the comfort of your room. With daily housekeeping ensuring cleanliness and freshness, you can enjoy your meals in a pristine and inviting environment. At InterContinental Hanoi Westlake, dining is not just about satisfying your hunger, but also about indulging in a gastronomic journey that will leave you craving for more.

Luxurious Room Options at InterContinental Hanoi Westlake By IHG

Experience the elegance and comfort of InterContinental Hanoi Westlake By IHG with a diverse selection of rooms designed to suit every traveler’s preference. Choose from the spacious 60-square-meter King Junior Suite City View for a blend of luxury and panoramic city vistas, or opt for the 43-square-meter Classic Rooms, available with either two single beds or a double bed, perfect for both leisure and business stays. For those seeking a more exclusive experience, the Classic Club Rooms offer refined accommodations with additional privileges, all while providing stunning lake or city views that enhance your stay. Booking your ideal room through Agoda not only guarantees you the best available prices but also ensures a hassle-free and seamless reservation process. With our user-friendly platform, you can easily compare room options, secure your preferred accommodation, and enjoy a smooth booking experience. Make your reservation today and indulge in a memorable stay at one of Hanoi’s premier waterfront hotels, all while enjoying the convenience and savings that Agoda offers.

Discover the Tranquil Charm of Tay Ho District in Hanoi

Nestled on the shores of the picturesque West Lake, Tay Ho District in Hanoi offers a serene and enchanting escape from the hustle and bustle of the city center. With its lush greenery, vibrant local culture, and stunning views, this district is a haven for travelers seeking a tranquil retreat. One of the highlights of Tay Ho District is undoubtedly West Lake itself. Spanning over 500 hectares, this vast body of water provides a stunning backdrop for leisurely strolls along the lakeside promenade. You can also rent a bicycle or hop on a boat to explore the lake's islands, each with its own unique charm and attractions. From the historic Tran Quoc Pagoda, Vietnam's oldest Buddhist temple, to the vibrant Quang An Flower Market, there is no shortage of cultural and natural wonders to discover. In addition to its natural beauty, Tay Ho District also offers a wide range of dining and entertainment options. The district is known for its abundance of lakeside cafes and restaurants, where you can savor delicious Vietnamese cuisine while enjoying breathtaking views of the lake. Whether you're craving traditional pho or want to try local specialties like banh xeo (Vietnamese pancake) or bun cha (grilled pork with noodles), you'll find plenty of options to satisfy your taste buds. After a satisfying meal, you can explore the district's lively nightlife scene, with its trendy bars and clubs offering a mix of live music, DJs, and cocktails.

Traveling from the Airport to InterContinental Hanoi Westlake

Located in the serene Tay Ho District of Hanoi, Vietnam, InterContinental Hanoi Westlake is a luxurious oasis nestled on the shores of the picturesque West Lake. As you plan your visit to this enchanting city, let us guide you on how to travel from the nearest airport to this stunning hotel. The closest airport to InterContinental Hanoi Westlake is Noi Bai International Airport, located approximately 21 kilometers away. Upon arrival, you have several transportation options to reach the hotel. One convenient option is to take a taxi or ride-sharing service, which can be easily found outside the airport terminal. The journey typically takes around 30 to 45 minutes, depending on traffic conditions. For a more immersive experience, you can also arrange for a private transfer through the hotel. This option ensures a seamless and comfortable journey, with a chauffeur awaiting your arrival at the airport. The hotel's concierge can assist you in arranging this service prior to your arrival. As you embark on your journey from the airport to InterContinental Hanoi Westlake, get ready to be captivated by the vibrant streets, bustling markets, and rich cultural heritage of Hanoi. The hotel's idyllic location on the tranquil West Lake offers a peaceful retreat from the city's vibrant energy, making it the perfect base for exploring all that Hanoi has to offer.

Explore the Vibrant Surroundings of InterContinental Hanoi Westlake

Nestled amidst the bustling city of Hanoi, InterContinental Hanoi Westlake offers a serene retreat with its picturesque location near several exciting landmarks and attractions. One of the notable landmarks nearby is the Ho Tay Water Park, perfect for families and thrill-seekers alike. Dive into a world of fun and adventure as you enjoy thrilling water slides, wave pools, and a lazy river. For wine enthusiasts, Vin+ 35B Xuân La is just a stone's throw away from the hotel. Indulge in a wide selection of fine wines and experience a sophisticated ambiance that will surely delight your senses. Phu Tay Ho, a sacred pagoda situated on the western shore of West Lake, is also within reach. Immerse yourself in the rich cultural heritage of Vietnam as you explore this beautiful temple and witness locals paying their respects. For those seeking relaxation and tranquility, Zenith yoga offers a serene environment where you can rejuvenate your mind, body, and soul. Engage in yoga and meditation classes led by experienced instructors, surrounded by lush greenery and stunning lake views. Other nearby attractions include the Kim Lien Pagoda, a historical Buddhist temple, and a variety of shopping options such as the Mall and Vin+ 250 LL Quân. Additionally, the International SOS Medical and Dental Clinic - 24 hrs ensures that you have access to quality healthcare services throughout your stay. Convenience is also at your fingertips with the Oasis Grocery Store and Gourmet Shop, where you can find a wide array of local and international products, as well as the Gian Hàng Từ Thiện, a charity shop where you can support a good cause. With its prime location and proximity to these exciting landmarks and attractions, InterContinental Hanoi Westlake offers the perfect base for exploring the vibrant city of Hanoi.

A Culinary Adventure Awaits

InterContinental Hanoi Westlake is surrounded by a plethora of dining options that will satisfy even the most discerning palates. Indulge in the delectable flavors of Indian cuisine at Maazi West-Lake or Dalcheeni Indian Restaurant, where aromatic spices and traditional recipes take center stage. For those craving a juicy steak or succulent seafood, Chops Tay Ho is the place to be. 6 Degrees offers a trendy and vibrant atmosphere along with a diverse menu of international dishes, while Pizza Belga serves up authentic Italian pizzas with a Belgian twist. The Republic is a popular choice for its wide selection of craft beers and mouthwatering burgers. Those in search of Mexican flavors can head to Anita's Cantina, where tacos, burritos, and margaritas are a specialty. Hill Top Curry Indian Restaurant is another excellent option for lovers of Indian cuisine, offering a wide range of flavorful curries and traditional dishes. Dragon Cello Restaurant showcases the best of Vietnamese cuisine, with fresh seafood and local ingredients taking center stage. Lastly, Phuong Nguyen Restaurant is a hidden gem known for its delicious Vietnamese dishes and warm hospitality. With such a diverse array of culinary delights just steps away from the hotel, guests at InterContinental Hanoi Westlake are in for a truly unforgettable dining experience.

Shop 'til you drop at InterContinental Hanoi Westlake's surrounding shopping landmarks

Located in the vibrant city of Hanoi, InterContinental Hanoi Westlake offers guests the perfect opportunity to indulge in a shopping spree at the nearby shopping landmarks. Just a short distance away, you'll find Module 7, a trendy boutique offering a curated selection of fashion-forward clothing and accessories. For those looking for unique wooden furniture and home decor items, Wood Plus Vietnam is a must-visit. Zeds Threads and George's Fashion Boutique are perfect for fashion enthusiasts seeking stylish and contemporary clothing. Art lovers will appreciate L'Atelier, a gallery showcasing exquisite lacquerware and other artistic creations. Lacquer and more is another destination where you can explore the beauty of Vietnamese lacquer art. Zo Project is a treasure trove for handmade crafts and souvenirs, while Emporium Hanoi offers a wide range of local and international brands. Finally, Bamboo Village Shop is a haven for eco-conscious shoppers, offering eco-friendly products made from sustainable bamboo. With such a diverse range of shopping options, InterContinental Hanoi Westlake ensures that guests have an unforgettable shopping experience during their stay.

Luxury at an Affordable Price: InterContinental Hanoi Westlake

Experience the epitome of luxury without breaking the bank at InterContinental Hanoi Westlake. With an average room price of just $172, this five-star hotel offers unparalleled elegance and comfort at a surprisingly affordable rate. Compared to the average price of a hotel room in Hanoi, which stands at $67, InterContinental Hanoi Westlake provides exceptional value for money. From the moment you step into the opulent lobby, you'll be captivated by the hotel's stunning architecture and sophisticated ambiance. Each room is tastefully decorated with modern amenities and offers breathtaking views of the picturesque West Lake. Whether you choose a deluxe room or indulge in a luxurious suite, you can expect a peaceful retreat from the bustling city. The hotel's renowned restaurants and bars offer a diverse range of culinary delights, from traditional Vietnamese cuisine to international favorites. Indulge in a sumptuous buffet breakfast or savor exquisite dishes prepared by world-class chefs. With impeccable service and attention to detail, InterContinental Hanoi Westlake ensures a memorable dining experience. In addition to its luxurious accommodations and exceptional dining options, the hotel also boasts a range of facilities to enhance your stay. Unwind by the outdoor pool, pamper yourself with a spa treatment, or stay active at the fitness center. With its convenient location near popular attractions and business districts, InterContinental Hanoi Westlake is the perfect choice for both leisure and business travelers. Experience the best of Hanoi without compromising on comfort or budget at InterContinental Hanoi Westlake. Book your stay today and discover a world of luxury at an unbeatable price.

Exceptional Service and Comfort at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is a hotel that truly stands out for its exceptional service and comfort. Guests have consistently praised the friendly and professional staff, who go above and beyond to ensure a memorable stay. From the moment you arrive, you'll be greeted with warm smiles and a level of service that exceeds expectations. The hotel's cleanliness and comfort are also highly commended by guests. Many have remarked on the impeccable cleanliness of the rooms and common areas, as well as the overall comfort of their stay. Whether you're traveling for business or leisure, you can expect a comfortable and relaxing environment at InterContinental Hanoi Westlake. In addition to the outstanding service and comfort, the hotel's location and views are also worth mentioning. Situated by the picturesque West Lake, guests can enjoy beautiful views from their rooms and the hotel's public areas. The hotel's convenient location allows easy access to popular attractions and dining options in Hanoi. Overall, InterContinental Hanoi Westlake receives rave reviews for its exceptional service, cleanliness, comfort, and stunning views. Whether you're traveling for business or leisure, this hotel is highly recommended for its friendly staff, great value for money, and unbeatable standards.

Exquisite Comfort and Exceptional Service at InterContinental Hanoi Westlake

InterContinental Hanoi Westlake is a luxurious retreat that consistently receives outstanding reviews from its satisfied guests. With an impressive overall rating of 8.6, this hotel truly stands out for its commitment to providing a remarkable experience for every visitor. One of the key highlights mentioned by guests is the exceptional level of comfort offered at InterContinental Hanoi Westlake. With a remarkable rating of 8.5 for comfort, this hotel ensures that guests can unwind and relax in style. The spacious and elegantly designed rooms are equipped with modern amenities, plush bedding, and stunning views of the serene Westlake, creating a tranquil oasis for guests to escape the bustling city. Another aspect that guests rave about is the impeccable staff performance. With a remarkable rating of 8.9, the dedicated team at InterContinental Hanoi Westlake goes above and beyond to ensure that every guest feels valued and well taken care of. From the warm welcome upon arrival to the attentive service throughout the stay, the staff's genuine hospitality and professionalism leave a lasting impression on guests, making their experience truly unforgettable.

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Amenities and facilities

Excellent8.9

Facilities

Languages spoken
  • English
  • Chinese [Mandarin]
  • French
  • Japanese
  • Korean
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet [LAN]
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas
Things to do, ways to relax
  • Computer station
  • Fitness center
  • Garden
  • Gym/fitness
  • Hot tub
  • Massage
  • Outdoor recreational features
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool
  • Swimming pool [outdoor]
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • A la carte breakfast
  • A la carte in restaurant
  • Alternative meal arrangement
  • Asian breakfast
  • Asian cuisine in restaurant
  • Bar
  • Bottle of water
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Buffet in restaurant
  • Chinese cuisine in restaurant
  • Coffee/tea in restaurant
  • Coffee shop
  • Desserts in restaurant
  • Grocery delivery
  • Halal breakfast
  • International cuisine in restaurant
  • Restaurant [halal]
  • Restaurant breakfast
  • Restaurant dinner
  • Restaurant lunch
  • Restaurants
  • Room service [24-hour]
  • Salad in restaurant
  • Snack bar
  • Soup in restaurant
  • Vegetarian restaurant
  • Western breakfast
  • Western cuisine in restaurant
Services and conveniences
  • Air conditioning in public area
  • Audio-visual equipment for special events
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Heating in public area
  • Indoor venue for special events
  • Infirmary
  • Invoice provided
  • Ironing service
  • Laundry service
  • Lockers
  • Luggage storage
  • Meeting/banquet facilities
  • Meetings
  • Meeting stationery
  • Outdoor venue for special events
  • Postal service
  • Projector/LED display
  • Safety deposit boxes
  • Salon
  • Seminars
  • Shops
  • Smoke-free property
  • Smoking area
  • Terrace
  • Wi-Fi for special events
  • Xerox/fax in business center
For the kids
  • Family/child friendly
  • Family room
  • Kids meal
  • Swimming pool [kids]
Land sports
  • Golf course (within 3 km)
Access
  • CCTV in common areas
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Exterior corridor
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed unavailable
  • Room decorations
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
Available in all rooms
  • Adapter
  • Air conditioning
  • Alarm clock
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathtub
  • Closet
  • Coffee/tea maker
  • Desk
  • Electric kettle
  • Free bottled water
  • Free instant coffee
  • Free use of business areas
  • Fruits/snacks
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Linens
  • Mini bar
  • Non-smoking
  • Outdoor furniture
  • Private bathroom
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Shower
  • Sleep comfort items
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Telephone
  • Toiletries
  • Towels
  • Wake-up service
  • Walk-in shower
  • Wi-Fi [free]
  • Window

Food and dining

Restaurants on site
Cafe du lac
  • Cuisine: Asian, International, Vietnamese
  • Menu: Buffet, A-la-carte
Saigon Restaurant
  • Cuisine: Vietnamese
  • Menu: Buffet
Milan Restaurant
  • Cuisine: Italian
  • Menu: Buffet

Location

5 Tu Hoa, Tay Ho District, Hanoi, Vietnam

Excellent8.4

Location

Airports
  • Noi Bai International Airport (HAN)
    18.0 km 26 min drive
  • Cat Bi International Airport (HPH)
    96.4 km
Public transportation
  • Hanoi Railway Station
    4.0 km 18 min drive
Hospital or clinic
  •  International SOS Medical and Dental Clinic - 24 hrs
    700 m
Shopping
  • Night Market
    3.1 km
Convenience store
  • Vinmart
    2.1 km 10 min drive
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Presidential Palace Historical Site
    2.2 km
  • Ho Chi Minh Mausoleum
    2.5 km
  • One Pillar Pagoda
    2.8 km
  • Vietnam Military History Museum
    3.0 km
  • Old Quarter
    3.4 km
  • Temple of Literature & National University
    3.5 km
  • St. Joseph's Cathedral
    3.8 km
  • Vietnam Museum of Ethnology
    4.0 km
  • Hoa Lo Prison
    4.0 km
  • Vietnamese Women's Museum
    4.5 km
Nearby landmarks
  • YNOT
    200 m
  • Vietfighter
    240 m
  • Oasis Grocery Store and Gourmet Shop
    240 m
  • Hoa Fashion
    240 m
  • Hanoi Design Centre
    330 m
  • Lacquer and more
    350 m
  • Wood Plus Vietnam
    350 m
  • Bamboo Village Shop
    380 m
  • Module 7
    390 m
  • L'Atelier
    560 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Distance from city center3 km
  • Travel time to airport (minutes)30
  • Airport transfer fee88 USD
Extras
  • Daily Internet/Wi-Fi fee0 USD
  • Breakfast charge (unless included in room price)26 USD
The property
  • Year property opened2007
  • Number of floors5
  • Room voltage220
  • Number of rooms 318
  • Non-smoking rooms/floorsyes
  • Number of restaurants3
  • Number of bars/lounges3
Parking
  • Daily parking fee0 USD

Property announcements

Please note that guests who request for extra bed(s), charges are to be paid directly to the property upon check-in.

Reviews of InterContinental Hanoi Westlake By IHG from real guests

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All ratings and comments on Agoda are from verified guests who must complete a stay before submitting a review.

Provided by verified guests of

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8.7

Excellent

Recent ratings trend

10 most recent verified ratings received by the property

  • 9.2
  • 8.8
  • 7.6
  • 10
  • 10
  • 9.6
  • 10
  • 10
  • 4.4
  • 10

Most recent

From 3,817 reviews

  • Service score 9.1 out of 10 and is a high score in Hanoi
    Service9.1
  • Cleanliness score 9 out of 10 and is a high score in Hanoi
    Cleanliness9.0
  • Facilities score 8.9 out of 10 and is a high score in Hanoi
    Facilities8.9
  • Value for money score 8.6 out of 10 and is a high score in Hanoi
    Value for money8.6
  • Room comfort and quality score 8.5 out of 10
    Room comfort and quality8.5
  • Location score 8.4 out of 10 and is a high score in Hanoi
    Location8.4
High score for Hanoi

Rating

9+ Exceptional (816)
8-9 Excellent (307)
7-8 Very Good (312)
6-7 Good (96)
<6 Below Expectation (128)

Review summary

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Guests have praised the hotel's staff for being friendly and excellent, providing pleasant service. The premium buffet breakfast has been raved about by guests, offering excellent value for money. The beautiful view of Hanoi Lake has been enjoyed by guests, highlighting the hotel's appeal. The large rooms with over-the-water aspects provide a unique and enjoyable stay. Some guests have noted the hotel's peaceful atmosphere, making it an ideal place to rest at sunset.

Few reviews cited dated room facilities, but overall positive experience

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Show reviews that mention 

Service

Mentioned in 84 reviews
sentiment-positive-indicator
91% Positive
sentiment-negative-indicator
8% Unfavourable

Breakfast

Mentioned in 60 reviews
sentiment-positive-indicator
86% Positive
sentiment-negative-indicator
13% Unfavourable

Location

Mentioned in 52 reviews
sentiment-positive-indicator
82% Positive
sentiment-negative-indicator
17% Unfavourable

Room view

Mentioned in 42 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Cleanliness

Mentioned in 33 reviews
sentiment-positive-indicator
72% Positive
sentiment-negative-indicator
27% Unfavourable

Atmosphere

Mentioned in 32 reviews
sentiment-positive-indicator
90% Positive
sentiment-negative-indicator
9% Unfavourable

Room comfort

Mentioned in 27 reviews
sentiment-positive-indicator
74% Positive
sentiment-negative-indicator
25% Unfavourable

Pool

Mentioned in 21 reviews
sentiment-positive-indicator
61% Positive
sentiment-negative-indicator
38% Unfavourable

Property facilities

Mentioned in 14 reviews
sentiment-positive-indicator
64% Positive
sentiment-negative-indicator
35% Unfavourable
Showing 1,659 verified guest comments
Changed to review page 1
  1. 9.2
    Exceptional
    ASAMI from Japan
    Family with teens
    2 Twin Classic City View
    Stayed 1 night in January 2026

    “The staff is kind.”

    After staying one night at a hotel within walking distance of Lake Hoenkiam, I wanted to stay in a spacious and quiet environment, so I chose to stay here. I had fun walking around the city, but I was tired afterwards, so the quietness and spaciousness of this hotel was very nice! For dinner, I went to a delicious pizza place just a short walk away, and unlike the city center, there weren't many people around, so I spent a relaxing night in my room without going out. The breakfast was also fantastic! After checking out, I was able to leave my luggage and go sightseeing, and the location was just right for heading to the airport afterward. I encountered an issue where I couldn't call the next GRUB due to a driver error with the GRUB app, and when I conveyed this in my limited English to the reception staff, they immediately called a Japanese staff member who helped resolve the issue by calling the driver. They were very kind and I was very grateful.

    Reviewed January 13, 2026
    Auto-translated through generative A.I.

    お客様各位, この度は InterContinental Hanoi Westlake にご宿泊いただき、また心温まるご感想をお寄せいただき、誠にありがとうございます。 旧市街のホテルにご滞在された後、当ホテルの「静かさ」や「広さ」をご評価いただけたとのこと、大変嬉しく拝読いたしました。市内散策でお疲れになった後に、湖畔の落ち着いた環境でゆっくりお過ごしいただけたことは、私どもにとって何よりの喜びです。 ご朝食や立地についてもご満足いただけたようで安心いたしました。また、チェックアウト後のお荷物お預かりや空港へのアクセスが旅の流れに合っていたとのお言葉もありがとうございます。 特に、Grabのトラブルの際にレセプションスタッフおよび日本人スタッフの対応をお褒めいただき、心より感謝申し上げます。言語や状況に関わらず、お客様のお困りごとに寄り添い、迅速にサポートすることは、私どもが大切にしているサービスのひとつです。その点をご評価いただけたことを、スタッフ一同大変励みに感じております。 またハノイにお越しの際には、ぜひ再び当ホテルにお戻りください。静かな湖畔の空間と、心を込めたおもてなしで、再びお迎えできる日を楽しみにしております。 改めまして、誠にありがとうございました。 よろしくお願いいたします。 ニャット・ミン氏 - マーケティング・エグゼクティブ

    Responded January 14, 2026
    InterContinental Hanoi Westlake By IHG
  2. 9.2
    Exceptional
    HONG from South Korea
    Group
    1 King Classic City View
    Stayed 1 night in April 2026

    “Healing accommodations in Hanoi”

    The first impression was very bad. The response from the check-in staff was the worst. There was no information about the check-out time, breakfast location, or guidance about the hotel at all, and since I had difficulty understanding, I even had a bad impression. There was even an incident where my travel bag did not arrive in the room. However, the responses from the staff I encountered afterward were all kind and perfect. I still do not understand why that particular employee was so unfriendly at check-in. The facilities felt old, but rather gave a sense of classic elegance and dignity. I was able to stay quietly and comfortably. The breakfast was good with a variety of foods, and the pool environment was beautiful, making me want to stay for hours. When I requested a late check-out, I was grateful for the kind and detailed response from the staff member, which was very helpful. I recommend this hotel as the best value for money in Hanoi.

    Reviewed April 17, 2026
    Auto-translated through generative A.I.

    Dear HONG, Thank you very much for taking the time to share your detailed feedback regarding your recent stay. First and foremost, we sincerely apologize for the disappointing first impression during your check-in experience. The level of service you described is certainly not reflective of our standards, and we truly regret the lack of proper communication as well as the inconvenience with your luggage. Please rest assured that this matter will be addressed with the team to ensure improvements are made. At the same time, we are grateful for your kind understanding and for highlighting the positive experiences you had afterward. It is wonderful to hear that our colleagues were friendly and attentive throughout the rest of your stay, and that you were able to enjoy the peaceful atmosphere, classic charm of the hotel, as well as our breakfast and pool facilities. We are especially pleased to know that Hung provided you with helpful and attentive service during your late check-out req

    Responded April 20, 2026
    InterContinental Hanoi Westlake By IHG
  3. 8.8
    Excellent
    Chae from Vietnam
    Solo traveler
    2 Twin Classic Lake View
    Stayed 1 night in May 2026

    “View restaurant hotel”

    It was my first overseas trip with my parents, and while bustling around downtown Hanoi, I found peace by looking at the open West Lake. The sky was clear when I went, which was great. There were no people in the pool, so I felt like I had it all to myself. There are shallow areas, but the main pool is surprisingly deep, so I hope those who can't swim keep that in mind. The breakfast was average. I ordered an omelette rice, but there seemed to be too much water in it, as there was quite a bit of water pooling in the plate. It didn't seem like there were many options, but it was decent enough to eat. Since the hotel is old, it felt like the facilities were stuck in the late '80s or early '90s. I think they need to replace things like the room phone and the air conditioner. Also, being right in front of the lake, even with a dehumidifier running all day, the bedding still had a dampness that couldn't be avoided. If you plan to stay here, definitely book a lake view room. The view makes it all worthwhile.

    Reviewed May 21, 2026
    Auto-translated through generative A.I.

    Dear Chae, Thank you very much for sharing your detailed feedback following your stay with us. We are delighted to know that your first overseas trip with your parents was a memorable one and that the peaceful view of West Lake brought you comfort and relaxation after exploring the busy city of Hanoi. We are especially pleased to hear that you enjoyed the clear weather and had a relaxing time by the swimming pool. We also sincerely appreciate your comments regarding breakfast and the room facilities. Your observations about the omelet rice, breakfast variety, and some in-room amenities have been noted and shared with the relevant teams for review and improvement. Guest feedback such as yours is invaluable in helping us enhance the overall experience. Thank you once again for staying with us. We hope to have the pleasure of welcoming you and your family back for another relaxing visit in the future. Warm regards, Ms Nhat Minh - Marketing Executive

    Responded May 22, 2026
    InterContinental Hanoi Westlake By IHG
  4. 9.2
    Exceptional
    AI from Japan
    Group
    2 Twin Classic Lake View
    Stayed 3 nights in February 2026

    “Perfect for a girls' trip.”

    First of all, it was reassuring to have Japanese staff present. Although the plan did not include breakfast, there was a breakfast campaign available, so I was able to enjoy a delicious meal at a very reasonable price, which was great. I had some inquiries before my stay and communicated via email, and I was grateful for the quick response. The facilities themselves were old, but it was within an acceptable range. Since it is located in a less busy area, it was quiet and comfortable to stay.

    Reviewed February 12, 2026
    Auto-translated through generative A.I.

    お客様 この度は InterContinental Hanoi Westlake にご宿泊いただき、誠にありがとうございます。 また、大切な女子旅のご滞在先として当ホテルをお選びいただきましたこと、心より御礼申し上げます。 日本人スタッフの対応に安心感をお持ちいただけたとのこと、大変嬉しく存じます。ご滞在前のメールでのお問い合わせにつきましても、スムーズにご案内できたようで何よりでございます。 また、朝食キャンペーンをご利用いただき、お得にお楽しみいただけたとのこと、大変光栄に存じます。私どもの朝食は自慢のひとつでございますので、美味しくお召し上がりいただけたことを嬉しく拝読いたしました。 設備の古さにつきましては貴重なご意見として真摯に受け止め、今後の改善の参考とさせていただきます。一方で、静かな環境の中で快適にお過ごしいただけたとのお言葉に安堵いたしました。 ぜひまたハノイへお越しの際には、再びお迎えできますことをスタッフ一同心よりお待ち申し上げております。 敬具 Ms Nhat Minh Marketing Executive

    Responded February 13, 2026
    InterContinental Hanoi Westlake By IHG
  5. 9.2
    Exceptional
    Nao from Japan
    Couple
    2 Twin Classic City View
    Stayed 1 night in November 2025

    “It was a great deal!”

    The InterContinental Hotel in Japan is quite pricey, but in Vietnam, where the cost of living is lower, I was able to stay at a five-star hotel for a great price. The location is a bit away from the city center, but being slightly farther away provides a calm atmosphere! The room had a soothing color scheme. The shower and bathtub were separate, which I personally appreciated, and my husband was happy to find a washlet. This is a hotel I can recommend!

    Reviewed January 05, 2026
    Auto-translated through generative A.I.

    この度は、インターコンチネンタル ハノイ ウエストレイクにご宿泊いただき、また心温まるご感想をお寄せいただき、誠にありがとうございます。 日本ではなかなか高級な印象のあるインターコンチネンタルホテルを、ベトナムにてお得にご体験いただけたとのこと、大変嬉しく拝読いたしました。また、市内中心部から少し離れた立地や、落ち着いた雰囲気のお部屋をお気に召していただけたことは、私どもにとって何よりの喜びでございます。 シャワーとバスタブが分かれている点や、ウォシュレットにつきましてもご満足いただけたとのお言葉を頂戴し、細やかな設備面にも目を留めていただけたことを大変光栄に存じます。 「おすすめできるホテル」とのお言葉は、スタッフ一同の大きな励みとなります。今後とも、より快適で心に残るご滞在をお届けできるよう努めてまいります。 またお二人をお迎えできる日を、心よりお待ち申し上げております。 敬具 InterContinental Hanoi Westlake

    Responded January 06, 2026
    InterContinental Hanoi Westlake By IHG
Changed to review page 1

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