Travelling to United States? Read all updated requirements before you book.
Exterior view, InterContinental Hotel Chicago in Chicago (IL)
One Bedroom Suite Grand Tower - Guestroom, InterContinental Hotel Chicago in Chicago (IL)
Lobby, InterContinental Hotel Chicago in Chicago (IL)
Lobby, InterContinental Hotel Chicago in Chicago (IL)
Interior view, InterContinental Hotel Chicago in Chicago (IL)
Interior view, InterContinental Hotel Chicago in Chicago (IL)
Swimming pool, InterContinental Hotel Chicago in Chicago (IL)

Removed from saved list

8.6

Excellent

123 reviews

123 reviews

Housekeeping3
Breakfast1
Swimming Pool1
See map
See map

9.7

Exceptional

Location rating score

Exceptional location - Inside city center
Popular neighborhood
Exceptional for walking
Walkable places
Kooky
40 m
The Shops at North Bridge
40 m
Virgin Megastore
70 m
McCormick Tribune Freedom Museum
80 m
Nordstrom
100 m
Popular landmarks
The Magnificent Mile
380 m
360 Chicago Observation Deck
820 m
Cloud Gate
970 m
Millennium Park
990 m
The Art Institute of Chicago
1.3 km
Closest landmarks
Consulate of United Kingdom
80 m
600 N Michigan Theaters
190 m
Pistachios
190 m
Magnificent Mile
200 m
Wrigley Building
210 m
Newly renovated

InterContinental Hotel Chicago

505 North Michigan Avenue, Magnificent Mile, Chicago (IL), United States, 60611 - See map

Make your best journey to Chicago (IL) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Magnificent Mile, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4.5 stars, this high-quality property provides guests with access to fitness center, indoor pool and spa on-site.

Highlights

Hygiene Plus

Located in heart of Chicago (IL)

Front desk [24-hour]

Newly renovated

340 meters to public transportation

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Valet parking

Pets allowed

Free Wi-Fi in all rooms!

Front desk [24-hour]

Swimming pool [indoor]

Spa

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.0
Location rating9.7
Nearest airportMidway International Airport (MDW)
Distance to airport15.0 km

Rooms available at InterContinental Hotel Chicago

Excellent
Room comfort & quality

8.7

Classic Double Room with Two Double Beds
...
  • Room size: 26 m²/280 ft²
  • Non-smoking
  • 2 double beds
Enter dates to see prices
1 King Bed Classic Executive Tower
...
  • Room size: 37 m²/398 ft²
Enter dates to see prices
1 King Premium Premier City View
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
1 King Premium Premier City View
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
1 King Premium Premier City View
...
  • Room size: 25 m²/269 ft²
Enter dates to see prices
One Bedroom Suite Grand Tower
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Classic Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 single beds or 1 double b...
Enter dates to see prices
King Grand Tower Room
...
  • Room size: 27 m²/291 ft²
  • Shower
Enter dates to see prices
1 King Premium Premier City View Executive Tower
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
KING SUITE EXECUTIVE TOWER
...
  • Room size: 42 m²/452 ft²
  • Shower
  • 1 king bed and 1 sofa bed
Enter dates to see prices

Frequently asked questions

Does InterContinental Hotel Chicago have bars on the premises?

Enjoy your trip the best way with a beverage in your hand at InterContinental Hotel Chicago's bar accessible right in front of your doorstep for when you need a sip or two.

Does InterContinental Hotel Chicago provide laundry services?

Yes! InterContinental Hotel Chicago features laundry service at your discretion and even hot water linen and laundry washing for whenever you need your favorite clothes clean and fresh all throughout your getaway. Please contact the property for more information.

Does InterContinental Hotel Chicago have an option for contactless check-in and check-out?

At InterContinental Hotel Chicago, travelers can take part in contactless check-in and check-out option offered by this property for your benefit and safety.

What interesting attractions are near by InterContinental Hotel Chicago that are in walking distance?

While staying at InterContinental Hotel Chicago, jump start your holiday by checking out the closest points of interest that are within close proximity to the property which include Nordstrom, Chicago Tribune Store, and Tribune Tower.

How many floors does InterContinental Hotel Chicago have?

InterContinental Hotel Chicago has a total of 41 floors.

How many rooms does InterContinental Hotel Chicago have?

InterContinental Hotel Chicago has a total of 792 rooms.

What payment cards are accepted at InterContinental Hotel Chicago?

InterContinental Hotel Chicago accepts up to 3, with payment card options such as Visa, MasterCard, and American Express.

What is the average rating that past Families with young children have given to InterContinental Hotel Chicago?

Past families with young children that have stayed at this property have given InterContinental Hotel Chicago an average rating of 8.3. You can look up more comprehensive customer testimonials and feedback by filtering for a specific type of verified travelers down in the review section.

What do local travelers think about InterContinental Hotel Chicago?

Past local travelers that have stayed at this property have given InterContinental Hotel Chicago an average rating of 9.0. You can look up on more in depth customer testimonials, and comments for this property down in the review section.

What dining places are in close proximty of InterContinental Hotel Chicago?

InterContinental Hotel Chicago’s local neighborhood is Magnificent Mile which consists of popular restaurants such as Big Bowl, Grand Lux Cafe, and The Capital Grille.

What time is check-in and check-out at InterContinental Hotel Chicago?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may ask for early check-in or late check-out during booking, subject to availability. Guest visitors checking in or out before or after the specified hours may be charged an additional fee.

What people love about InterContinental Hotel Chicago

  • 10

    Exceptional
    Cleanliness

    "Room was so clean."

    Katie

    |

    November 3, 2022

  • 10

    Exceptional
    Cleanliness

    "My room was just the right size and it was clean."

    Yunkyung

    |

    July 23, 2022

  • 10

    Exceptional
    Location

    "Wonderful location and service"

    Anh

    |

    September 6, 2022

Overall rating:

8.6

Excellent
123 reviews
Cleanliness
8.8
Facilities
8.3
Location
9.7
Read all reviews >
More about InterContinental Hotel Chicago

More about InterContinental Hotel Chicago

Experience Luxury and Convenience at InterContinental Hotel Chicago

Indulge in a world of luxury and convenience at InterContinental Hotel Chicago, a 4.5-star hotel located in the heart of Chicago. Our hotel boasts a wide range of facilities to cater to your every need, including shops, a bar, laundry service, safety deposit boxes, concierge, indoor pool, fitness center, spa, and Wi-Fi in public areas. For your comfort, we offer designated smoking areas and free Wi-Fi in all rooms. Our additional services include dry cleaning, express check-in/check-out, shared kitchen, daily housekeeping, grocery deliveries, and a continental breakfast. Guests can also enjoy our fitness center with an additional charge and take a short stroll to the nearby beach. At InterContinental Hotel Chicago, we strive to provide you with an unforgettable experience that will make you feel right at home.

Luxurious Room Offerings at InterContinental Hotel Chicago

Experience the epitome of luxury at InterContinental Hotel Chicago with its wide range of room types that cater to every guest's needs. Choose from the Classic Room with 2 Single Beds or 1 Double Bed, Premium Room, or the spacious Executive Tower Ambassador Suite. For those seeking a more lavish stay, the hotel offers 1 King Bed Classic Executive Tower, 1 King Classic City View, 1 King Classic Grand Tower, 1 King Jr Suite City View Living Area, 1 King Jr Suite Living Area Prmier City Vw, 1 King Junior Suite Living Area, 1 King One Bedroom Suite Living Area, 1 King Premium City View Executive Tower, 1 King Premium Executive Tower, 1 King Premium Premier City View, 2 Beds Luxury Suite Executive Tower, 2 Double Classic, 2 Double Classic Premier City View, 2 Double Premium, 2 Double Premium City View Executive Tower, 2 Double Premium Premier City View, and 2 Full Beds Suite Grand Tower. Each room is designed with elegance and comfort in mind, ensuring a memorable stay for every guest.

Surrounding Landmarks and Attractions

InterContinental Hotel Chicago is located in the heart of the city, surrounded by iconic landmarks and attractions. The Magnificent Mile, a shopper's paradise, is just steps away from the hotel. Navy Pier, a popular tourist destination, is also within walking distance. For breathtaking views of the city, head to the 360 Chicago Observation Deck. The Lakefront Trail is perfect for a scenic walk or bike ride along Lake Michigan. Art enthusiasts will appreciate the nearby Museum of Contemporary Art, while Water Tower Place offers a variety of shopping and dining options. Catch a show at the Chicago Shakespeare Theater on Navy Pier or admire the historic Tribune Tower. Families with children will enjoy the interactive exhibits at the Chicago Children's Museum and the imaginative performances at the Lookingglass Theatre Company. With so many attractions nearby, InterContinental Hotel Chicago is the perfect base for exploring the best of what the city has to offer.

Exceptional Staff and Perfect Location

InterContinental Hotel Chicago is the perfect choice for travelers seeking an exceptional experience. The hotel's staff is known for being incredibly friendly and helpful, making guests feel welcomed from the moment they arrive. In addition to the exceptional staff, the hotel's location is perfect for exploring the city. Guests rave about the hotel's central location, which allows them to easily access all of the top attractions in Chicago. From the wonderful staff to the perfect location, InterContinental Hotel Chicago is an excellent choice for anyone visiting the Windy City.

Experience Unmatched Comfort and Service at InterContinental Hotel Chicago

InterContinental Hotel Chicago is a favorite among travelers for its unbeatable location and exceptional service. With an overall rating of 8.4, guests have praised the hotel for its cleanliness, comfort, and staff performance. The hotel's facilities, including its fitness center and pool, have also received high marks, while its dining options have impressed guests with their quality and variety. Despite its luxurious amenities, the hotel offers great value for money, with an 8.0 rating for value. Whether you're traveling for business or leisure, InterContinental Hotel Chicago is the perfect destination for a comfortable and memorable stay.

Show less

Amenities and facilities

Excellent
Facilities

8.3

Most talked about facilities

Breakfast

5 mentions

Housekeeping

4 mentions

Swimming Pool

2 mentions

Food & Dining

1 mention

Languages spoken
  • English
  • Arabic
  • Chinese [Mandarin]
  • Dutch
  • French
  • German
  • Japanese
  • Polish
  • Spanish
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Golf course [on-site]
  • Massage
  • Spa
  • Spa/sauna
  • Swimming pool [indoor]
  • Tennis court
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Coffee shop
  • Grocery delivery
  • Kitchen
  • Restaurants
  • Shared kitchen
  • Vending machine
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids meal
Land sports
  • Golf course (within 3 km)
Access
  • Allergy-free rooms
  • CCTV in common areas
  • Check-in/out [express]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • pet bowls
  • Pet-friendly [charges apply]
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Car park [nearby]
  • Rental car
  • Valet parking

Food and dining

Breakfast options
  • American
  • Continental
  • Vegetarian
  • Vegan
  • Full English/Irish
  • Gluten-free
  • Buffet
Restaurants on site
Eno Wine Room
  • Cuisine: American, Mediterranean
Michael Jordans Steak House
  • Cuisine: American, Steakhouse
Center Court
  • Cuisine: American
  • Menu: Buffet, A-la-carte

Location

505 North Michigan Avenue, Magnificent Mile, Chicago (IL), United States, 60611
Exceptional
Location

9.7

Airports
  • Midway International Airport (MDW)
    15.0 km
  • O'Hare International Airport (ORD)
    25.2 km
Public transportation
  • Grand/State Subway Station
    340 m
  • Chicago
    690 m
Hospital or clinic
  • Northwestern Memorial Hospital
    370 m
Shopping
  • Water Tower Place
    730 m
Convenience store
  • 7 Eleven
    160 m
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • The Magnificent Mile
    380 m
  • 360 Chicago Observation Deck
    820 m
  • Cloud Gate
    970 m
  • Millennium Park
    990 m
  • The Art Institute of Chicago
    1.3 km
  • Navy Pier
    1.6 km
  • Skydeck Chicago - Willis Tower
    1.7 km
  • Shedd Aquarium
    2.8 km
  • Wrigley Field
    6.8 km
  • Museum of Science and Industry
    11.7 km
Nearby landmarks
  • Kooky
    40 m
  • The Shops at North Bridge
    40 m
  • Virgin Megastore
    70 m
  • McCormick Tribune Freedom Museum
    80 m
  • Consulate of United Kingdom
    80 m
  • Nordstrom
    100 m
  • Chicago Tribune Store
    120 m
  • Tribune Tower
    120 m
  • Dylan's Candy Bar
    120 m
  • Levi’s Store
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib may be requested directly from the property.
Children 3-21 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 22 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • An amenity fee of USD 20 per room per night will be collected upon check-in.
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until11:00
Extras
  • Breakfast charge (unless included in room price)35 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges2
  • Number of floors41
  • Number of restaurants2
  • Number of rooms 792
  • Year property opened1929
  • Most recent renovation2023
Parking
  • Daily parking fee73 USD

Property announcements

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply. Please be advised the property requires a USD 125 nightly incidentals deposit upon arrival. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of InterContinental Hotel Chicago from real guests

Provided by verified guests of Agoda
8.6
Cleanliness8.8
Facilities8.3
Location9.7
Room comfort and quality8.7
Service8.5
Value for money8.0
High score for Chicago (IL)
Rating
9+ Exceptional (36)
8-9 Excellent (25)
7-8 Very Good (16)
6-7 Good (4)
<6 Below Expectation (5)
Time of the year
Mar - May (19)
Jun - Aug (17)
Sep - Nov (18)
Dec - Feb (32)

Show reviews that mention 

Showing 86 verified guest comments
12345
10.0
Exceptional
Katie from Ireland
Group
2 Double Classic Premier City View Grand Tower
Stayed 4 nights in October 2022

Fantastic location, perfect hotel ”

We were a group of 3 adults on a trip to shop and explore Chicago. The location was perfect, couldn’t be better. The staff were so friendly. Great facilities, Starbucks on site, pool, bar, restaurant. Room was so clean. 2 double beds (a bit of a tight squeeze but that’s what we chose ourselves) couldn’t fault the hotel at all!

Reviewed November 03, 2022

See room deals

10.0
Exceptional
Yunkyung from United States
Couple
1 King Classic Grand Tower
Stayed 4 nights in July 2022

pleasant stay”

I stayed 4 nights and it was awesome. the location was excellent. you can easily reach anywhere you want. my room was just the right size and it was clean. staff were kind and helpful. too bad I didn’t get a chance to spend time at the beautiful pool. there’s a microwave on the second floor you can use. overall, I’m very satisfied.

Reviewed July 23, 2022

See room deals

10.0
Exceptional
Leila from United States
Group
2 Double Classic Premier City View Grand Tower
Stayed 3 nights in September 2021

Great hotel ”

Everything is great with this hotel. Staff are very friendly and helpful. One thing I didn’t like is the size of the bed. There’s four of us in the room and the room is not that big and the beds are small. If you’re big and there’s two in the bed, it will be uncomfortable.

Reviewed September 08, 2021

See room deals

10.0
Exceptional
Jennifer from United States
Family with teens
2 Double Classic Premier City View Grand Tower
Stayed 1 night in December 2020

Great mini staycation”

The room was much bigger than we expected and our family of four was able to dine safely in the room with nearby takeout. In the morning we had GrubHub deliver from wildberry pancakes. a couple of times we went to the pool we felt it was too crowded but we were able to get a late checkout and enjoy some relatively private pool time. the exercise room had a peloton bike which I would have loved to have tried out in non-covid times.

Reviewed January 01, 2021

See room deals

10.0
Exceptional
Anh from North Macedonia
Family with young children
Classic Room
Stayed 3 nights in August 2022

The best”

Wonderful location and service

Reviewed September 06, 2022

See room deals

10.0
Exceptional
Michelle from United States
Family with young children
2 Double Classic Premier City View Grand Tower
Stayed 1 night in December 2021

Exceptional”

Perfect location!

Reviewed December 06, 2021

See room deals

8.0
Excellent
Douglas from United States
Business traveler
2 Double Classic Premier City View Grand Tower
Stayed 1 night in March 2020

Overpriced on room and food”

Outrageous prices for food

Reviewed March 06, 2020

See room deals

9.0
Exceptional
Cassandra from Australia
Group
Stayed 2 nights in December 2013

comfortable, clean, , central location”

centrally located, comfortable beds, friendly staff

This hotel is centrally located on the magnificent mile which is the main road road that runs down chicago downtown. There is a large shopping centre located right across the hotel amd there is a large shopping shopping district a few blocks north. The subway is close and there are many great places to eat around there. Definitely recommend this hotel to everyone!

Reviewed December 23, 2013

See room deals

9.7
Exceptional
Graziano from Italy
Business traveler
1 King Premium Executive Tower
Stayed 1 night in May 2015

Great hotel, highly recommended ”

Location, staff attentive, clean

This is a great hotel, in a very nice location in downtown Chicago, on the Magnificent Mile. I was upgraded to a very nice room, stuff is very attentive and polite. Highly recommended

Reviewed July 07, 2015

See room deals

7.7
Very good
Lee from United Kingdom
Group
Stayed 2 nights in August 2012

Nice Hotel, great location...”

Location, Price, Spacious room

we liked this hotel, ideal central location right on michigan avenue (magnificent mile), a really good starting point for exploring central chicago. front desk were helpful, you will be charged a one off fee for a rollabed which we could have done without but other than that the stay was perfect. not a lot of natural light in the rooms but they are spacious. i would stay here again when i return to chicago, the price was good compared to other hotels located nearby.

Reviewed September 19, 2012

See room deals

8.7
Excellent
Katherine from Canada
Couple
1 King Premium Executive Tower
Stayed 4 nights in January 2014

Excellent, helpful staff”

Comfortable bed, location, fitness centre

We came in to Chicsgo at the height of the cool snap so we were very happy to come into a warm room with our own temperature controls. Also because of the cold we stayed in the hotel and enjoyed the historic tower as well as the fitness facilities more than we would have; The pool is beautiful, and the fitness facilities are excellent. The door staff we extraordinarily helpful by getting taxis and generally helping us navigate the city. We also dining in the Michael Jordon steakhouse. The steak was melt in your month delicious...the other food was okay. The cost of our meal was on the high side. A nod again the the staff, our server was friendly and chatted us up with all kinds of ideas to enjoy Chicago in a snow storm.

Reviewed January 12, 2014

See room deals

9.2
Exceptional
James from United States
Business traveler
Stayed 1 night in December 2016

Exceptional”

a great hotel if your visiting Chicago. The staff is very nice the hotel is clean the rooms are ample

Reviewed July 31, 2017

See room deals

8.7
Excellent
Poom from Thailand
Business traveler
Stayed 3 nights in February 2012

very good location and services”

location and services

very good place to stay in Chicago, just in the middle of city center, connivence for business center and also shopping center in town.

Reviewed February 23, 2012

See room deals

9.0
Exceptional
Leonard from United States
Couple
Stayed 1 night in January 2012

Great location, wonderful staff, but underwhelming”

The staff were very helpful - baggage handling and storage, hailing taxis, or just questions. Room had a great view of the Magnificent Mile. Lobby bar was excellent with a nice wine list and good local beers.

The room was small but well-serviced. The hotel touch-screen information service was slow, balky, and difficult to use. Internet service was excessively priced. One of the security locks on the door was not properly installed, resulting in us initially being "locked out" of our room. We ended up repairing it ourselves to prevent further issues. Bathroom was old and while very clean could have been better maintained. Only one robe provided in a booking for two people. But the staff and the location were outstanding! We went shopping, and then out for dinner and the theater - all easy to do because of the location and the advice of the hotel staff. And after the show, the lobby bar was a great location to relax and close out the evening.

Reviewed January 07, 2012

See room deals

8.8
Excellent
Ming from Singapore
Couple
Stayed 5 nights in June 2018

Excellent hotel”

Excellent hotel. The location is probably the best you can find in Chicago.

Reviewed July 17, 2018

See room deals

8.0
Excellent
Michael from Thailand
Business traveler
1 King Premium Executive Tower
Stayed 3 nights in April 2018

Great location, hotel slightly outdated”

Generally this property is pretty nice, and the location is great. The staff is helpful and friendly. I would recommend staying here. The only downsides are that while the hotel is clean and does not feel old, the decor is a bit outdated, and it doesn't feel as hip as the Intercontinental hotels outside of the US.

Reviewed April 06, 2018

See room deals

7.7
Very good
PHILIP from United Kingdom
Business traveler
Stayed 3 nights in February 2014

Good hotel, good location, breaksfast expensive”

Location, staff, fitness centre

Very enjoyable stay. Breakfast was a little expensive for what it was, but all in all a very nice hotel. Would most definitely reccomend it if your're staying in Chicago.

Reviewed February 18, 2014

See room deals

9.7
Exceptional
punchada from Thailand
Business traveler
Stayed 2 nights in January 2013

Lovely Hotel and Great Room”

best location and good restaurant

The room is so clean and huge! There is a bellman waiting to help us upon our arrival. Ther are so friendly and helpful. There was an unfriendly at the check in counter though. May be I am an Asia girl and look too young so they might not thing I will stay in the 5starts hotel. I was on the line to check in but the staff there called a guy behind me to check in. I had to wait for another 15 minutes to check in! The restaurant, Jordan Steak House, is good. It was too cold to walk outside the hotel though. I like this hotel though!

Reviewed January 23, 2013

See room deals

7.0
Very good
Amy from United States
Family with teens
Stayed 1 night in July 2013

Its a Holiday Inn”

Location, Pool, Starbucks in the lobby

About the booking: This was my first trip to the city and I hear all the hotels are expensive, but for the money I found it extremely difficult to work within the staff policies. To get a group rate I had to call and talk to one specific person to capture the rate - not convenient. I requested 2 beds and was given a room with one bed and a roll away (Housekeeping wanted to charge me, reception did not add a charge) - not very comfortable or convenient). I wanted to extend the stay one additional night than the group block and they quoted me a rate a third higher than an online booking agent. We had to switch rooms – not convenient About the property: Great location and easy to get around the city. The pool is quite remarkable and worth stopping to peek in at. . The Intercontinental is part of the Holiday Inn hotel group and I would equate the buying experience to be on par with a typical stay at another Holiday Inn. P.S. WiFi is approximatly $15 a day with no hot spots available.

Reviewed July 11, 2013

See room deals

8.3
Excellent
Andre from Philippines
Family with young children
Stayed 3 nights in April 2015

Good location”

Location, Room

The hotel is right smack in the middle of magnificent mile. The lobby is just small and crowded.

Reviewed April 23, 2015

See room deals

12345
This is a popular property. Don't miss out!

Back to search results

Back to room choices

|

Dismiss