9.2
Exceptional
/10
(837 reviews)See what guests said
Housekeeping11
View4
Shops3
See map
9.3
Exceptional
Location rating score
Exceptional location - 2.65 kilometers from city center
Parking
Available
Popular landmarks
Umeda Sky Building 960 m
Osaka Castle 3.58 km
Shinsaibashi-suji Shopping Street 3.98 km
Dōtonbori 4.34 km
Namba 4.99 km
Tsutenkaku 6.19 km
Shitennoji 6.27 km
Universal Studios Japan 7.35 km
Tempozan Ferris Wheel 8.15 km
Osaka Aquarium Kaiyukan 8.44 km
Nearby landmarks
Saizenji Temple 170 m
KNT-CT Global Travel CO.,LTD. Osaka 220 m
Knowledge Capital 230 m
BBQ33 250 m
Hankyu Kappa yokochou 280 m
Tsunashikiten Shrine Otabisha 310 m
Applause Tower (Hankyu Chayamachi Bldg) 330 m
UMEDA FOOD HALL 330 m
STEP 330 m
Umeda Arts Theater 340 m
InterContinental Hotel Osaka

"The hotel has good facilities with indoor hot swimming pool, spa facilities and gym."

Christella - November 6, 2018

Club Intercontinental Room - Bed InterContinental Hotel Osaka
Lobby InterContinental Hotel Osaka
 InterContinental Hotel Osaka
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5-star Hotel
Free Wi-Fi

InterContinental Hotel Osaka

3-60, Ofuka-Cho Kita-Ku, Umeda, Osaka, Japan, 530-0011 - See map
Wellness activities
Spa & Beauty
Workout and Leisure
Property highlightsRead all 837 reviews
Exceptional cleanliness
9.6 rating for cleanliness
Exceptional comfort
9.6 room quality and comfort
Exceptional service
9.4 rating for service
Exceptional facilities on premise
9.3 facilities on premise

The location is within the shopping mall complex that is connected to the main train station so its very convenient for getting around town.

Ann | January 3, 2020

Staff were really helpful when we needed to check in early and gave us a room upgrade with a better view which we appreciated!

Ann | January 3, 2020

The Intercontinental Osaka is a perfect luxury hotel.

Ann | January 3, 2020

A clean, well-appointed room and luxury amenities.

Ann | January 3, 2020

You get what you pay for here - great service;

Ann | January 3, 2020

  • 370 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Steamroom

Your dates are popular among travelersPopular destination! Properties in Osaka are being booked every minute!
Value for money8.6
Distance to city center0 km
Location rating9.3
Nearest airportOsaka International Airport (ITM)
Distance to airport10.4 km

Rooms available at InterContinental Hotel Osaka

9.6
Exceptional
Room comfort & quality
Club Intercontinental Room
Club Intercontinental Room
...
  • Room size: 25 m²/269 ft²
  • Shower
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1 Bedroom Superior Residence
1 Bedroom Superior Residence
...
  • Shower and bathtub
  • Kitchenette
  • 1 king bed
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2 Bedroom Deluxe Residence
2 Bedroom Deluxe Residence
...
  • Room size: 108 m²/1163 ft²
  • City view
  • 2 single beds or 1 double b...
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Club Intercontinental Corner Suite
Club Intercontinental Corner Suite
...
  • Room size: 59 m²/635 ft²
  • Non-smoking
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1 Bedroom Deluxe Residence
1 Bedroom Deluxe Residence
...
  • Room size: 70 m²/753 ft²
  • City view
  • 1 king bed
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Club Intercontinental Corner Suite
Club Intercontinental Corner Suite
...
  • Room size: 59 m²/635 ft²
  • City view
  • 1 king bed
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2 Bedroom Superior Residence
2 Bedroom Superior Residence
...
  • Room size: 90 m²/969 ft²
  • City view
  • 1 king bed & 2 single beds
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Deluxe Residence (2 Bedrooms)
Deluxe Residence (2 Bedrooms)
...
  • Room size: 108 m²/1163 ft²
  • Non-smoking
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Deluxe King Room With View
Deluxe King Room With View
...
  • Room size: 49 m²/527 ft²
  • City view
  • 1 king bed
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Club Intercontinental Double Room
Club Intercontinental Double Room
...
  • Room size: 47 m²/506 ft²
  • Non-smoking
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Frequently asked questions

What time is check-in and check-out at InterContinental Hotel Osaka?

Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Hotel Osaka?

InterContinental Hotel Osaka is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of JPY 1500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Hotel Osaka has a car park right on site for maximum convenience. Car parking is available for a fee of JPY 3800 per day. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange car rental for you.

What is the smoking policy at InterContinental Hotel Osaka?

InterContinental Hotel Osaka does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about InterContinental Hotel Osaka

  • 8.4
    Excellent

    "Very convenient with lots of shopping and food choices."

    Ming Y.

    |

    May 8, 2017

  • 10.0
    Exceptional
    Location

    "Excellent hotel with ideal location and fascility"

    A R.

    |

    August 14, 2018

  • 9.2
    Exceptional
    Location

    "Very good location near the Osaka Umeda station."

    Christella

    |

    November 6, 2018

Property ranking|Compared to 5,827 Osaka properties
See all rankings
Service score
9.4/10
Cleanliness score
9.6/10
Room comfort score
9.6/10
Couples review score
9.4/10
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
Better than
99
%
of Osaka properties
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Overall rating:
9.2
Exceptional
837 reviews
Cleanliness
9.6
Facilities
9.3
Location
9.3
Read all reviews >
What travelers say they love:
Good accessibility as it is just 5 mins walk to the Umeda st...
CHAN from Hong Kong
Family with young children
More about InterContinental Hotel Osaka

More about InterContinental Hotel Osaka

Only a 5-minute walk from JR Osaka Train Station, InterContinental Osaka is located at the newly developed Grand Front Osaka. This 5-star hotel boasts 5 dining options, a 24-hour fitness centre and an indoor swimming pool. Free WiFi is available at the entire property and guests can enjoy refreshing massages during their luxurious stay. Umeda Station on the Midosuji Line is a 7-minute stroll from the hotel. The spacious air-conditioned rooms feature a flat-screen satellite TV, a safety deposit box and a large work desk area. Guests can enjoy drinks from the minibar and listen to their favourite tunes using the iPod docking station. The en suite bathroom comes with glass windows, while slippers, bathrobes, tooth brush sets and free bath amenities are provided. Laundry and dry cleaning services are offered at the front desk, and a business centre offers photocopying and 2 PCs with high-speed internet. Morning newspapers are provided daily and local travel tips are offered at the concierge desk. Offering views of Osaka city from the 20th floor, Pierre restaurant serves exquisite contemporary French dishes. All Day Dining serves a buffet with various international dishes, while light tapas dishes and drinks are available at Adee Bar and Lounge. Osaka InterContinental Hotel is a 10-minute drive from Osaka Castle and a 20-minute drive from Universal Studios Japan. Shin Osaka Station and Namba Station are both a 15-minute train ride away. Kansai International Airport is a 60-minute express train ride from JR Osaka Station.

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Most talked about facilities

Housekeeping
10 mentions
Breakfast
5 mentions
Swimming Pool
3 mentions
View
3 mentions

What they offer

9.2
Exceptional
Staff 

"The staffs are friendly, helpful and speak good English."

Christella

|

November 6, 2018

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental

Restaurants on site

Pierre
Cuisine:French
Menu:Buffet
NOKA Roast & Grill
Cuisine:International
Menu:Buffet, A-la-carte

Nearby restaurants

Japanese cuisine
Japanese cuisine
Nishikiwarai Umeda Chayamachi
190 m Japanese
Motchan
190 m Japanese
Satsumagokamon Umedachayahonten
210 m Japanese
American cuisine
American cuisine
Asakusa kitchen Omiya Grand Front Osaka
140 m American, International
Usagi
2.5 km American, Japanese
Furusato
2.7 km American, Seafood
Cafe
Cafe
Patisserie Stressed
150 m Cafe
Starbucks Coffee Chayamachi Applause Tower
310 m Cafe
Hiro Coffee Daimaru Umeda
630 m Cafe

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of InterContinental Hotel Osaka from real guests

Overall rating
9.2
Exceptional
From 837 reviews
Provided by verified guests of
Agoda Reviews (402)Booking.com Reviews (435)
Rating via Agoda9.2
/
10
Exceptional
Cleanliness9.6
Facilities9.3
Location9.3
Room comfort and quality9.6
Service9.4
Value for money8.6
High score for Osaka
Rating
9+ Exceptional (146)
8-9 Excellent (58)
7-8 Very Good (17)
6-7 Good (3)
<6 Below Expectation (4)
Time of the year
Mar - May (57)
Jun - Aug (45)
Sep - Nov (56)
Dec - Feb (70)
Don't miss out!Popular destination! Properties in Osaka are being booked every minute!
All guests (402)
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Show reviews that mention 

Showing 228 verified guest comments
12345
9.6
Exceptional
Jennifer from United States
Couple
Deluxe King Room With View
Stayed 2 nights in May 2019

GORGEOUS HOTEL!!!”

This was one of the nicest hotels that I have ever stayed in. The views were magnificent and the staff was friendly and helpful. The room was modern chic. The only drawback is that when you want to go to the spa in your yukata, you have to pass the front desk in order to get on the elevator.

Reviewed June 02, 2019
9.2
Exceptional
Christella from Singapore
Business traveler
Intercontinental Room
Stayed 4 nights in October 2018

Exceptional”

Very good location near the Osaka Umeda station. The hotel has good facilities with indoor hot swimming pool, spa facilities and gym. They provide swim wear and gym attire for free. The staffs are friendly, helpful and speak good English. Room layout is ideal and cleanliness tip top. They take feedback positively and seriously, their service recovery is even better than our SQ airline. Indeed worth praising.

Reviewed November 06, 2018
10.0
Exceptional
CHAN from Hong Kong
Family with young children
Deluxe King Room With View
Stayed 5 nights in January 2018

Value for money”

Very spacious room, good for kids who need to move around all the time. Good accessibility as it is just 5 mins walk to the Umeda station. Variety of breakfast is large, have stayed there for 5 days but didn't get bored of the food, highly recommended to family with kids!

Reviewed January 14, 2018
9.2
Exceptional
issaree from Thailand
Group
Intercontinental Room
Stayed 2 nights in October 2016

Perfect location, spacious room, helpful staffs. ”

Hotel is located near Osaka station which is one of the major stations. Easy access to shops and restaurants. Surrounded by many department stores. Room is well decorated and very spacious compared to Japanese standard. Staffs are very friendly and professional. I will definitely come back.

Reviewed October 28, 2016
9.6
Exceptional
Man from China
Family with young children
Deluxe King Room With View
Stayed 1 night in March 2016

Brand new hotel with spacious room”

All hotel facilities are very new. The room is bigger than what is normally seen in Japan. My kids have a lot of fun running and jumping around in the room. The swimming pool and the bath areas are well designed; my kids enjoyed a lot the stay in this hotel.

Reviewed June 16, 2016
9.3
Exceptional
Clarissa from Philippines
Family with teens
Deluxe King Room With View
Stayed 5 nights in May 2015

Awesome Hotel!”

Interiors, Location, Staff

From the tastefully decorated rooms and hotel interiors, perfect location (adjacent to the Grand Front and close to the metro and train stations) and excellent english-speaking staff, we couldn't ask for more. Staying at the Intercontinental Osaka was one of the highlights of our trip!

Reviewed June 16, 2015
10.0
Exceptional
Allison from United Kingdom
Family with teens
Deluxe King Room With View
Stayed 3 nights in May 2015

Superb hotel, great location with friendly staff”

It was so easy to get to this hotel from the airport. The staff were really friendly and helpful and the room had an amazing view and was very tastefully decorated!

We really enjoyed out stay. The location was great. As soon as you come out of the airport you can get Bus no 5. Someone was there to help us and buses run very regularly. The bus took us to umeda station and we had a 5 minute walk which was fine with luggage. There is a limousine service from the hotel is you prebook. They took us back in our return journey for free. The hotel is very new, rooms are a big size and breakfast was plenty with a wide choice. Would definitely recommend this hotel to anyone visiting Osaka. Pool staff were very helpful and the pool was never too busy. I loved the hotel :)

Reviewed May 26, 2015
9.0
Exceptional
Ho from Singapore
Couple
Deluxe King Room With View
Stayed 5 nights in December 2014

Fantastic top rated hotel”

staff service, location, room design

stay from fantastic from day one. Room was ready before we arrived and the amenities in room was great. Location was very good as it linked to Grand Front Osaka which is a nicely designed shopping mall/office building with direct access to the osaka/umeda train stations. Overall a fantastic stay!

Reviewed December 18, 2014
9.7
Exceptional
wee from Singapore
Couple
Intercontinental Room
Stayed 1 night in September 2014

New 5star hotel in Umeda ”

The one room residence is big with kitchenette , separate bedroom , spa shower heads .

Excellent room , view, location connected to JR umeda complex . Buffet Dinner n breakfast average . Lesser buffet spread compared to other hotels . complimentary taxi to airport bus station at hankyu .

Reviewed October 16, 2014
9.7
Exceptional
krirkphol from Thailand
Couple
Intercontinental Room
Stayed 1 night in April 2014

One of the best in Osaka ”

Room size , one of the best club lounge , very good staff

I extended my trip so after coming back from Kobe and also st Regis in Osaka . We found a room at intercon again. One reason ... Well it's cheaper than st Regis ... I would say value for money both hotel are good ... And I shouldn't compare both in this comment . But let me tell u Y this place is good . First stay ... Normal room which is Hugh ... I never and cannot stay at room smaller than 25 sqm so this room here is like almost 50 sq.m When we check in 2nd time ... We somehow got upgrade to a twice bigger room I think it must be some executive suite with club benefit as it was on club floor ... NO one a informed us that we were upgraded or got club benefit ... But somehow ... We kinda know after we got into our room... Think it seems 100 sqm ! Rooms were awesome at 50 sqm and it was perfect at 100 sqm .. Club is one of the best anywhere as I tried many club rooms at others around the world ... And the quality that comes close is only the langham in HK ... Free flow champagne , all those small bites , good selection of sake , wine , and really good staff .. Asked them about restaurants from my room ( concierge ) when I informed them I will go to club before go out to dinner ... Maps and info are send to club staff and I was attended there without going to lobby and ask concierge ... Definitely one of the BEST hotel and service anywhere ... And I do a travel show for 10 years !! 👍👌

Reviewed April 26, 2014
9.0
Exceptional
Taryn from Hong Kong
Family with teens
2 Bedroom Deluxe Residence
Stayed 2 nights in January 2014

Terrific experience ”

Great location, great room, great restaurants nearby

One if the best hotel I've stayed in. We stayed in the 2 bedroom apartment, which had a large living/dining room and kitchen. Huge windows that have a terrific view of Osaka. The rooms were large, clean and comfortable. The Umeda station is around 10mins walk from the hotel, and lots of shopping malls and department stores around. The only problem was the price of the room was quite high.

Reviewed March 17, 2014
8.0
Excellent
Chok from Malaysia
Business traveler
Intercontinental Room
Stayed 2 nights in February 2014

Pleasant and convenient”

new, convenient, modern

2 nites in Intercontinental Osaka. Coming from Tokyo using JR Shinkansen, U will stop in Shin-Osaka and u change train to Osaka Station. From Osaka station you can get to the hotel by going through underground passage. All the info counters able to speak English to guide you to the hotel. In Japan they are very strict with their check-in and check-out time. If u are late in your check out u need to pay extra. The hotel is very new and modern, interior design is very chic and room is comfortable. But I Prefer room in St Regis Hotel Osaka. Location is so perfect if shopping is what u want to do in Osaka. Four shopping building join together. U need not go out if there is snow storm. surrounding shops are like their beauty shops, ramen shop and izakaya. Didn't try two of their restaurants, a French restaurant and a buffet lounge. I definetly will stay in this hotel again for their location.

Reviewed February 27, 2014
9.7
Exceptional
Alan from Australia
Couple
Intercontinental Room
Stayed 3 nights in October 2013

Fantastic Hotel”

Gorgeous room, attentive & friendly staff, location to transport & shoppin

Our stay here was amazing. The room was gorgeous with every amenity you could imagine including a pod coffee machine and wonderful bathroom. It is located within the newly developed Grand Front area connected to Osaka Station so there was shopping and transport at our doorstep. The bathroom amenities were excellent. The staff were very attentive, helpful and friendly. Great hotel!

Reviewed October 21, 2013
10.0
Exceptional
JAMIN from Singapore
Couple
Intercontinental Room
Stayed 3 nights in January 2019

Exceptional”

Staff are friendly and room requests are provided promptly. Large rooms with great facilities and cleanliness. Definitely enjoyed our stay there.

Reviewed January 18, 2019
9.6
Exceptional
Rungnapa from Thailand
Family with young children
Stayed 5 nights in December 2018

Good location”

Nice staff

Reviewed January 04, 2019
10.0
Exceptional
Cecilia from Canada
Couple
Deluxe King Room
Stayed 3 nights in April 2018

Exceptional”

Superb hotel excellent position and the staff was above average !!! Never , anywhere else in the world where we traveled had such extraordinary services! Thank you Intercontinental hotel!!!! Michael and Cecilia Manicatide

Reviewed May 02, 2018
9.2
Exceptional
Ky from Malaysia
Family with young children
Deluxe King Room With View
Stayed 3 nights in January 2017

Great hotel with excellent location!”

Friendly staff, spacious and luxurious room. Layout of the room was really good and comfortable. Location of the hotel is excellent. Only downside was the lack of directions towards the hotel from Osaka station/Lucua area.

Reviewed January 20, 2017
9.2
Exceptional
Michael from Hong Kong
Family with young children
Deluxe King Room With View
Stayed 3 nights in October 2016

The Best Hotel in OSAKA”

I love this hotel and will stay here again and again every time I am in OSAKA. Very convenient location with great shopping within walking distance. Staff in the hotel are all very good and overall and always a great experience.

Reviewed December 04, 2016
10.0
Exceptional
Ming from Hong Kong
Couple
Deluxe King Room With View
Stayed 5 nights in January 2016

Perfect!!!”

The Hotel is situated at a convenient location, with bridges connecting to Osaka JR Station. It's just a 10 minutes walk at most. The breakfasts at NOKA and dinners at PIERRE were very good. The staff spoke very good English and were very friendly and helpful. Most importantly, the room was spacious and clean. The room temperature and humidity was perfectly set.

Reviewed February 03, 2016
5.7
Rebecca from Hong Kong
Couple
Intercontinental Room
Stayed 4 nights in November 2015

Overpriced”

Location + security + staff

It was totally overpriced. I agreed that the location of the hotel is wonderful, esp for those like us who like shopping and convenience. But frankly, it charged us USD650 / night without breakfast and executive club privilege. This is ridiculous. Even in Tokyo, we could stay in a same class hotel at half price. We chose Intercontinental again simply because we had a very pleasant experience previously, namely, executive club service which enabled our traveling very efficient, like restaurant booking and so on, or at least could take a brief afternoon tea break there. We thought this time we paid as much as that we could again enjoy the same privilege. But sorry we are not likely to choose intercontinental in our coming Osaka visit if this hotel continues to overprice the room.

Reviewed December 01, 2015
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  • Exceptional location
  • Umeda Sky Building
  • Umeda Train Station is within 0.36 km