"The hotel has good facilities with indoor hot swimming pool, spa facilities and gym."
Christella - November 6, 2018
The location is within the shopping mall complex that is connected to the main train station so its very convenient for getting around town.
Ann | January 3, 2020
Staff were really helpful when we needed to check in early and gave us a room upgrade with a better view which we appreciated!
Ann | January 3, 2020
The Intercontinental Osaka is a perfect luxury hotel.
Ann | January 3, 2020
A clean, well-appointed room and luxury amenities.
Ann | January 3, 2020
You get what you pay for here - great service;
Ann | January 3, 2020
370 meters to public transportation
Free Wi-Fi in all rooms!
|Value for money||8.6|
|Distance to city center||0 km|
|Nearest airport||Osaka International Airport (ITM)|
|Distance to airport||10.4 km|
Check-in is from 3:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.
InterContinental Hotel Osaka is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of JPY 1500. Just use the Let us know what you need section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Hotel Osaka has a car park right on site for maximum convenience. Car parking is available for a fee of JPY 3800 per day. If you're looking for an easy way to get around Osaka with private transportation, the hotel can arrange car rental for you.
InterContinental Hotel Osaka does permit smoking in some areas and is not 100% smoke-free.
"Very convenient with lots of shopping and food choices."
May 8, 2017
"Excellent hotel with ideal location and fascility"
August 14, 2018
"Very good location near the Osaka Umeda station."
November 6, 2018
Only a 5-minute walk from JR Osaka Train Station, InterContinental Osaka is located at the newly developed Grand Front Osaka. This 5-star hotel boasts 5 dining options, a 24-hour fitness centre and an indoor swimming pool. Free WiFi is available at the entire property and guests can enjoy refreshing massages during their luxurious stay. Umeda Station on the Midosuji Line is a 7-minute stroll from the hotel. The spacious air-conditioned rooms feature a flat-screen satellite TV, a safety deposit box and a large work desk area. Guests can enjoy drinks from the minibar and listen to their favourite tunes using the iPod docking station. The en suite bathroom comes with glass windows, while slippers, bathrobes, tooth brush sets and free bath amenities are provided. Laundry and dry cleaning services are offered at the front desk, and a business centre offers photocopying and 2 PCs with high-speed internet. Morning newspapers are provided daily and local travel tips are offered at the concierge desk. Offering views of Osaka city from the 20th floor, Pierre restaurant serves exquisite contemporary French dishes. All Day Dining serves a buffet with various international dishes, while light tapas dishes and drinks are available at Adee Bar and Lounge. Osaka InterContinental Hotel is a 10-minute drive from Osaka Castle and a 20-minute drive from Universal Studios Japan. Shin Osaka Station and Namba Station are both a 15-minute train ride away. Kansai International Airport is a 60-minute express train ride from JR Osaka Station.
"The staffs are friendly, helpful and speak good English."
November 6, 2018
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
|Guest's age||Extra bed|
Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
InterContinental Hotel Osaka
Osaka Castle & Kyobashi
Osaka city South
Show reviews that mention
This was one of the nicest hotels that I have ever stayed in. The views were magnificent and the staff was friendly and helpful. The room was modern chic. The only drawback is that when you want to go to the spa in your yukata, you have to pass the front desk in order to get on the elevator.
Very good location near the Osaka Umeda station. The hotel has good facilities with indoor hot swimming pool, spa facilities and gym. They provide swim wear and gym attire for free. The staffs are friendly, helpful and speak good English. Room layout is ideal and cleanliness tip top. They take feedback positively and seriously, their service recovery is even better than our SQ airline. Indeed worth praising.
Value for money”
Very spacious room, good for kids who need to move around all the time. Good accessibility as it is just 5 mins walk to the Umeda station. Variety of breakfast is large, have stayed there for 5 days but didn't get bored of the food, highly recommended to family with kids!
Perfect location, spacious room, helpful staffs. ”
Hotel is located near Osaka station which is one of the major stations. Easy access to shops and restaurants. Surrounded by many department stores. Room is well decorated and very spacious compared to Japanese standard. Staffs are very friendly and professional. I will definitely come back.
Brand new hotel with spacious room”
All hotel facilities are very new. The room is bigger than what is normally seen in Japan. My kids have a lot of fun running and jumping around in the room. The swimming pool and the bath areas are well designed; my kids enjoyed a lot the stay in this hotel.
From the tastefully decorated rooms and hotel interiors, perfect location (adjacent to the Grand Front and close to the metro and train stations) and excellent english-speaking staff, we couldn't ask for more. Staying at the Intercontinental Osaka was one of the highlights of our trip!
Superb hotel, great location with friendly staff”
We really enjoyed out stay. The location was great. As soon as you come out of the airport you can get Bus no 5. Someone was there to help us and buses run very regularly. The bus took us to umeda station and we had a 5 minute walk which was fine with luggage. There is a limousine service from the hotel is you prebook. They took us back in our return journey for free. The hotel is very new, rooms are a big size and breakfast was plenty with a wide choice. Would definitely recommend this hotel to anyone visiting Osaka. Pool staff were very helpful and the pool was never too busy. I loved the hotel :)
Fantastic top rated hotel”
stay from fantastic from day one. Room was ready before we arrived and the amenities in room was great. Location was very good as it linked to Grand Front Osaka which is a nicely designed shopping mall/office building with direct access to the osaka/umeda train stations. Overall a fantastic stay!
New 5star hotel in Umeda ”
Excellent room , view, location connected to JR umeda complex . Buffet Dinner n breakfast average . Lesser buffet spread compared to other hotels . complimentary taxi to airport bus station at hankyu .
One of the best in Osaka ”
I extended my trip so after coming back from Kobe and also st Regis in Osaka . We found a room at intercon again. One reason ... Well it's cheaper than st Regis ... I would say value for money both hotel are good ... And I shouldn't compare both in this comment . But let me tell u Y this place is good . First stay ... Normal room which is Hugh ... I never and cannot stay at room smaller than 25 sqm so this room here is like almost 50 sq.m When we check in 2nd time ... We somehow got upgrade to a twice bigger room I think it must be some executive suite with club benefit as it was on club floor ... NO one a informed us that we were upgraded or got club benefit ... But somehow ... We kinda know after we got into our room... Think it seems 100 sqm ! Rooms were awesome at 50 sqm and it was perfect at 100 sqm .. Club is one of the best anywhere as I tried many club rooms at others around the world ... And the quality that comes close is only the langham in HK ... Free flow champagne , all those small bites , good selection of sake , wine , and really good staff .. Asked them about restaurants from my room ( concierge ) when I informed them I will go to club before go out to dinner ... Maps and info are send to club staff and I was attended there without going to lobby and ask concierge ... Definitely one of the BEST hotel and service anywhere ... And I do a travel show for 10 years !! 👍👌
Terrific experience ”
One if the best hotel I've stayed in. We stayed in the 2 bedroom apartment, which had a large living/dining room and kitchen. Huge windows that have a terrific view of Osaka. The rooms were large, clean and comfortable. The Umeda station is around 10mins walk from the hotel, and lots of shopping malls and department stores around. The only problem was the price of the room was quite high.
Pleasant and convenient”
2 nites in Intercontinental Osaka. Coming from Tokyo using JR Shinkansen, U will stop in Shin-Osaka and u change train to Osaka Station. From Osaka station you can get to the hotel by going through underground passage. All the info counters able to speak English to guide you to the hotel. In Japan they are very strict with their check-in and check-out time. If u are late in your check out u need to pay extra. The hotel is very new and modern, interior design is very chic and room is comfortable. But I Prefer room in St Regis Hotel Osaka. Location is so perfect if shopping is what u want to do in Osaka. Four shopping building join together. U need not go out if there is snow storm. surrounding shops are like their beauty shops, ramen shop and izakaya. Didn't try two of their restaurants, a French restaurant and a buffet lounge. I definetly will stay in this hotel again for their location.
Our stay here was amazing. The room was gorgeous with every amenity you could imagine including a pod coffee machine and wonderful bathroom. It is located within the newly developed Grand Front area connected to Osaka Station so there was shopping and transport at our doorstep. The bathroom amenities were excellent. The staff were very attentive, helpful and friendly. Great hotel!
Staff are friendly and room requests are provided promptly. Large rooms with great facilities and cleanliness. Definitely enjoyed our stay there.
Superb hotel excellent position and the staff was above average !!! Never , anywhere else in the world where we traveled had such extraordinary services! Thank you Intercontinental hotel!!!! Michael and Cecilia Manicatide
Great hotel with excellent location!”
Friendly staff, spacious and luxurious room. Layout of the room was really good and comfortable. Location of the hotel is excellent. Only downside was the lack of directions towards the hotel from Osaka station/Lucua area.
The Best Hotel in OSAKA”
I love this hotel and will stay here again and again every time I am in OSAKA. Very convenient location with great shopping within walking distance. Staff in the hotel are all very good and overall and always a great experience.
The Hotel is situated at a convenient location, with bridges connecting to Osaka JR Station. It's just a 10 minutes walk at most. The breakfasts at NOKA and dinners at PIERRE were very good. The staff spoke very good English and were very friendly and helpful. Most importantly, the room was spacious and clean. The room temperature and humidity was perfectly set.
It was totally overpriced. I agreed that the location of the hotel is wonderful, esp for those like us who like shopping and convenience. But frankly, it charged us USD650 / night without breakfast and executive club privilege. This is ridiculous. Even in Tokyo, we could stay in a same class hotel at half price. We chose Intercontinental again simply because we had a very pleasant experience previously, namely, executive club service which enabled our traveling very efficient, like restaurant booking and so on, or at least could take a brief afternoon tea break there. We thought this time we paid as much as that we could again enjoy the same privilege. But sorry we are not likely to choose intercontinental in our coming Osaka visit if this hotel continues to overprice the room.