8.7

Excellent
12.8% this month
/10
(442 reviews)See what guests said
Highly rated by guests – 91% would recommend
View9
Breakfast2
Housekeeping1
See map

8.5

Excellent

Location rating score

Excellent location
Parking
FREE
Popular landmarks
Na Muang Waterfall 6.2 km
Hin Ta & Hin Yai Rocks 11.3 km
Lamai Beach 11.9 km
Thong Takhian Beach (Silver Beach) 12.0 km
Chaweng Noi Beach 14.3 km
Maenam Beach 14.8 km
Fisherman's Village 15.7 km
Chaweng Beach 16.6 km
Big Buddha 18.9 km
Wat Plai Laem 19.4 km
Nearby landmarks
Taling Ngam Caves 240 m
Wat Kiri Wongkaram 340 m
Talingngam Beach 1.7 km
Samui Snake Farm 2.7 km
Sunset view 2.9 km
View point 3.0 km
Wat Samut Tharam 3.3 km
Wat Nara Charoen Suk 3.4 km
Raja Ferry Port 3.4 km
Mangrove Park 3.5 km
InterContinental Koh Samui Resort (SHA Extra Plus)

"We stayed there for 6 nights in Mar, and it was a great hotel that make every use of its facintaed sea view."

Xiaoyin - March 28, 2022
1 King Bed Cliff Garden View Room InterContinental Koh Samui Resort (SHA Extra Plus)
Exterior view InterContinental Koh Samui Resort (SHA Extra Plus)
Lobby InterContinental Koh Samui Resort (SHA Extra Plus)
See all 142 photos

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InterContinental Koh Samui Resort (SHA Extra Plus)

295, Moo 3, Taling Ngam, Koh Samui, Taling Ngam, Koh Samui, Thailand, 84140 - See map

In addition to the standard of SHA Plus, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Conveniently situated in the Taling Ngam part of Koh Samui, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Fisherman's Village. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

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SHA Plus Certified

More than 70% of SHA-certified establishment employees have been vaccinated.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
  • Airport transfer

  • Private beach

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Hot tub

Value for money8.6
Location rating8.5
Nearest airportSamui Airport (USM)
Distance to airport17.5 km

Rooms available at InterContinental Koh Samui Resort (SHA Extra Plus)

Excellent
Room comfort & quality

8.7

1 King Bed Club Beachfront Pool Villa
...
  • Room size: 99 m²/1066 ft²
  • Beach view
  • 1 king bed
Enter dates to see prices
1 King Club Private Pool Villa
...
  • Room size: 99 m²/1066 ft²
  • Pool view
  • 1 king bed
Enter dates to see prices
Two Bedroom Family Ocean View Villa
...
  • Room size: 240 m²/2583 ft²
  • Ocean view
  • 1 king bed and 1 double bed
Enter dates to see prices
Club Presidential Three Bedroom Pool Villa
...
  • Room size: 300 m²/3229 ft²
  • Ocean view
  • 1 double bed & 2 single bed...
Enter dates to see prices
1 King Bed Club Ocean Honeymoon Suite
...
  • Room size: 120 m²/1292 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Two Bedroom Family Villa
...
  • Room size: 210 m²/2260 ft²
  • Partial ocean view
  • 2 king beds
Enter dates to see prices
1 King Bed Classic Ocean View
...
  • Room size: 65 m²/700 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
1 King Bed Club Panoramic Ocean Suite
...
  • Room size: 147 m²/1582 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices
Two-Bedroom Family Villa with Two King Beds and Ocean View
...
  • Room size: 240 m²/2583 ft²
  • Sea view
  • 2 king beds & 1 sofa bed & ...
Enter dates to see prices
1 King Bed Club Ocean View Room
...
  • Room size: 65 m²/700 ft²
  • Ocean view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at InterContinental Koh Samui Resort (SHA Extra Plus)?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at InterContinental Koh Samui Resort (SHA Extra Plus)?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 2000 THB. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Koh Samui Resort (SHA Extra Plus) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Koh Samui with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at InterContinental Koh Samui Resort (SHA Extra Plus)?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental Koh Samui Resort (SHA Extra Plus). There's an additional charge of 765 THB for adults and 382.5 THB for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus) features 2 on-site restaurants for your dining convenience.

Can special events be hosted at InterContinental Koh Samui Resort (SHA Extra Plus)?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at InterContinental Koh Samui Resort (SHA Extra Plus). Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for wireless internet and event decoration are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at InterContinental Koh Samui Resort (SHA Extra Plus)?

On-site venues and convenient event services make InterContinental Koh Samui Resort (SHA Extra Plus) an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi and meeting stationery is available to help your business meeting or event a successful one.

What is the smoking policy at InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus) does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus)’s neighborhood is Taling Ngam which includes popular restaurants such as Air Bar,Samui, Mum-A-Roy Restaurant and The Five Islands.

What are popular attractions near InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus) is located in Taling Ngam area, which is famous for attractions such as Pagoda Laem Sor Temple, Wat Khao Chedi and Wat Kiri Wongkaram.

What popular beaches are close to InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus) is located in the Taling Ngam area, which includes Talingngam Beach.

What popular natural sightseeing spots are close to InterContinental Koh Samui Resort (SHA Extra Plus)?

InterContinental Koh Samui Resort (SHA Extra Plus) is located within Taling Ngam, which makes it conveniently close to natural sights including Samui Snake Farm, Taling Ngam Caves and Mangrove Park.

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Explore the neighborhood

What people love about InterContinental Koh Samui Resort (SHA Extra Plus)

  • 10

    Exceptional

    "We stayed there for 6 nights in Mar, and it was a great hotel that make every use of its facintaed sea view."

    Xiaoyin

    |

    March 28, 2022

  • 10

    Exceptional
    Staff 

    "Staff were very nice and considerate."

    Xiaoyin

    |

    March 28, 2022

  • 10

    Exceptional

    "One of the best sea view on the island."

    Xiaoyin

    |

    March 28, 2022

Overall rating:

8.7

Excellent
442 reviews
Cleanliness
9.2
Facilities
9.3
Location
8.5
Read all reviews >
What travelers say they love:
Excellent service, Very Nice room and Air bar!
maythita from Thailand
Couple
More about InterContinental Koh Samui Resort (SHA Extra Plus)

More about InterContinental Koh Samui Resort (SHA Extra Plus)

InterContinental Koh Samui Resort (SHA Extra Plus)

Learn the meaning of a genuinely relaxing holiday and indulge yourself in all that Koh Samui has when you stay at InterContinental Koh Samui Resort (SHA Extra Plus).
Have a hassle-free trip while enjoying the services and amenities offered by InterContinental Koh Samui Resort (SHA Extra Plus). Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and car hire services provided by the hotel make exploring Koh Samui even more convenient.
Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service and tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
Packing light is possible at InterContinental Koh Samui Resort (SHA Extra Plus) thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
Smoking is allowed only in the designated smoking areas provided by hotel.
Enjoy the services offered at InterContinental Koh Samui Resort (SHA Extra Plus) from the convenience of your guestroom. For your comfort, some rooms at the hotel are equipped with linen service and air conditioning. Some rooms at InterContinental Koh Samui Resort (SHA Extra Plus) even come with extra design features such as a balcony or terrace. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
In some select rooms, you can find a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. InterContinental Koh Samui Resort (SHA Extra Plus) also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms. Drop in to the executive lounge for some high-end services in a luxury environment.


Dining and things to do

Every day at InterContinental Koh Samui Resort (SHA Extra Plus) begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. Do you prefer to cook your own meals? Then you'll love the in-house BBQ facilities.
InterContinental Koh Samui Resort (SHA Extra Plus) offers unique recreational opportunities for all guests. Be sure to spend some time exploring the beach, which is accessible directly from the hotel. End your days in total relaxation with a visit to the massage, hot tub, spa and sauna. Spend some time relaxing at the hotel's pool.
Check out the hotel's fitness facility to stay fit and firm on vacation. Cool off on hot days by joining water-world activities like fishing, snorkeling, non-motorized water sports, motorized water sports and wind surfing. Fun in the water is easy with aquatic activities available, like watersports equipment rentals, boats and canoes. Engage in some easy evening fun with other guests with the hotel's yoga room and hiking trails.
Get social at the hotel's games room and shared lounge and TV area, where you can meet other guests. Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the souvenir shops available right on-site.


Around the property

Experience all the sights and local attractions of Koh Samui with InterContinental Koh Samui Resort (SHA Extra Plus) as your base. Enjoy the simple pleasures of an oceanside getaway, with Chaweng Beach located 16.5 km away, where you can turn a good day into a great one with a sea view. The most famous landmark nearby is Hin Ta & Hin Yai Rocks just 11.3 km away.

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Amenities and facilities
Exceptional
Facilities

9.3

Most talked about facilities

View

8 mentions

Food & Dining

7 mentions

Breakfast

2 mentions

Swimming Pool

1 mention

Languages spoken

  • English
  • Chinese [Mandarin]
  • German
  • Hungarian
  • Thai

Outdoor

  • Bicycles

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi [portable rental]
  • Wi-Fi in public areas

Things to do, ways to relax

  • Billiards
  • Boating
  • Canoeing
  • Diving
  • Fishing
  • Fitness center
  • Game room
  • Garden
  • Golf course [on-site]
  • Hiking
  • Hot tub
  • Massage
  • On-site entertainment
  • Pool with view
  • Private beach
  • Sauna
  • Snorkeling
  • Spa
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Ticket services
  • Tours
  • Watersport equipment rentals
  • Water sports (motorized)
  • Water sports (non-motorized)
  • Wind surfing
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • BBQ facilities
  • Happy hour
  • Kitchen
  • Poolside bar
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Fireplace
  • Food delivery
  • Gift/souvenir shop
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Salon
  • Smoke-free property
  • Smoking area
  • Terrace

For the kids

  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Kids safety features
  • Playground
  • Swimming pool [kids]

Access

  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms

Getting around

  • Airport transfer
  • Car park [free of charge]
  • Car park [nearby]
  • Car park [on-site]
  • Rental car
  • Shuttle service
  • Taxi service
  • Valet parking
Food and dining
Breakfast options
  • American
  • Asian
  • Continental
  • Buffet
Restaurants on site

Amber

  • Cuisine: International, Thai
  • Menu: Buffet, A-la-carte

Flames

  • Cuisine: European, Seafood, Grill/BBQ
  • Menu: Buffet

Air Bar

  • Cuisine: Sushi
  • Menu: Buffet
Location
295, Moo 3, Taling Ngam, Koh Samui, Taling Ngam, Koh Samui, Thailand, 84140
Excellent
Location

8.5

Airports

  • Samui Airport (USM)
    17.5 km 53 min drive
  • Surat Thani Airport (URT)
    94.0 km

Hospital or clinic

  • Li Pa Noi Sub District Promote Health Health Promoting Hospital
    4.8 km

Convenience store

  • On-site

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Na Muang Waterfall
    6.2 km
  • Hin Ta & Hin Yai Rocks
    11.3 km
  • Lamai Beach
    11.9 km
  • Thong Takhian Beach (Silver Beach)
    12.0 km
  • Chaweng Noi Beach
    14.3 km
  • Maenam Beach
    14.8 km
  • Fisherman's Village
    15.7 km
  • Chaweng Beach
    16.6 km
  • Big Buddha
    18.9 km
  • Wat Plai Laem
    19.4 km

Nearby landmarks

  • Taling Ngam Caves
    240 m
  • Wat Kiri Wongkaram
    340 m
  • Talingngam Beach
    1.7 km
  • Samui Snake Farm
    2.7 km
  • Sunset view
    2.9 km
  • View point
    3.0 km
  • Wat Samut Tharam
    3.3 km
  • Wat Nara Charoen Suk
    3.4 km
  • Raja Ferry Port
    3.4 km
  • Mangrove Park
    3.5 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Children 6-12 years old will be charged THB 1158 per child per night with extra bed and breakfast included.
  • Children 0- 5 years old stay for free with extra bed and breakfast included.
  • Children above 13 years old will be charged THB 2315 per child per night with extra bed and breakfast included.
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from14:00
  • Check-in until22:00
  • Check-out from06:30
  • Check-out until12:00

Getting around

  • Airport transfer fee2000 THB
  • Travel time to airport (minutes)45

Extras

  • Breakfast charge (unless included in room price)765 THB

The property

  • Non-smoking rooms/floorsyes
  • Number of bars/lounges2
  • Number of restaurants2
  • Number of rooms 79
  • Most recent renovation2011

Reviews of InterContinental Koh Samui Resort (SHA Extra Plus) from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities9.3
Location8.5
Room comfort and quality8.7
Service9.1
Value for money8.6
High score for Koh Samui
Rating
9+ Exceptional (72)
8-9 Excellent (38)
7-8 Very Good (27)
6-7 Good (9)
<6 Below Expectation (10)
Time of the year
Mar - May (37)
Jun - Aug (33)
Sep - Nov (33)
Dec - Feb (53)
All guests (253)
All room types
All languages

Show reviews that mention 

Showing 156 verified guest comments
12345
10.0
Exceptional
Lennarth from Sweden
Family with young children
Stayed 3 nights in February 2010

A truly 5 star on the west coast of Koh Samui”

I cannot come up with one single thing to complain about even if I try my best! Definitely by far one of the best resorts I have ever stayed at! Friendly, proffesional english speaking personel at every level of the hotel staff! Breakfast was very good, with lots of fresh fruits to choose between as one big surprise. You could get fresh fruit juices made in an instant.
I never managed to get the wifi to function in the hotel room even if I had a IT-specialist at the hotel to look into the matter, but outside the room wifi worked just fine. The hotel also have a lounge with two stationary pc:s available for free with printers.

I have never felt so pampered at a resort before in my life. The staff is just outstanding. Good hotel shuttle for free to the nearest town a couple of times per day. I really liked that the hotel is located far away from the more typically tourist areas of Koh Samui, peacefull and very beatiful resort. The hotel room and the bungalows I saw was in very good condition, swimmingpools large and always very clean. One thing I would like to add is that everyone we met at the hotel could speak and understand both thai and english. We stayed a few days at a hotel at Koh Tao prior to our arrival at Koh Samui. At that hotel more than half of the hotel staff was from Burma. They could not understand english and to my surprise not thai either.

Reviewed February 16, 2010

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9.0
Exceptional
Susan from New Zealand
Solo traveler
Stayed 2 nights in June 2012

Luxury hotel with breathtaking clifftop location”

Elegant decor, tranquil ambiance, great food

the intercontinental koh samui is a beautiful resort, with lovely ambiance and food. the staff were always helpful and obliging. the resort feels as if it is slightly understaffed or perhaps is new and experiencing a few teething problems, as the front-desk and concierge service was sometimes slow and/or failed to follow through on many requests.

Reviewed July 15, 2012

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10.0
Exceptional
Man from Hong Kong SAR, China
Couple
Resort Classic Room
Stayed 2 nights in November 2013

worth to stay”

beautiful and comfort villa and resort, clean beach and nice swimming pools, delicious food

It was a wonderful stay, I was very surprised was upgraded to the villa, it was woth to wait then to prepare the room for long because it was really a big villa with 2 floors, really amazing, beautiful, comfort, very clean, romatic bath room with candle provided. Walk few steps down to the beach and swimming pool, the beach is very clean and sea is peacful, its only a beach can swim in Koh Samui in raining reason, very good service at the pool side, the staff will serve you a cold water and towel, and the other swimming pool beside the reataurant is face to garden view also really nice, and the bar view is very good to see sunset. The restaurant serve food is very delious and ro,atic enviroment. The hotel is the best I was stay in Koh Samui.

Reviewed December 02, 2013

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9.0
Exceptional
Jared from United States
Couple
Stayed 3 nights in January 2010

Beautiful Secluded Hotel”

Beautiful beachfront property, uncrowded beach with chairs / umbrellas, sizable pool, guests can use catamaran, kayak, and other boats on beach, good food, excellent room (big, clean, comfortable bed, nice bathrooms, dvd player)
Hotel was excellent, however the location was very far from town.

Baan Taling Ngam is a beautiful luxury secluded hotel. Has all of the amenities you can ask for...beautiful rooms, waterfront property, excellent service. However, if you plan to enjoy the nightlife in Chaweng, beware that the hotel is about 40 minutes away on the other side of the island. Though the hotel does provide shuttle service into town 4 times per day, guests have to pay roughly $30 per trip. Otherwise though, hotel was excellent and I would highly recommend.

Reviewed February 08, 2010

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9.3
Exceptional
Jagdish from Netherlands
Family with young children
Stayed 3 nights in July 2012

Amazing hotel!!! The best!!!”

Amazing views, service, rooms, all is beautiful

we stay for 3 days, and it was amazing, they have 7 pools, the rooms are beautiful, the service is awesome. we really enjoyed our stay there. we were in samui for 9 days, and we change hotel 3 times to be in a different parts of the island. defenetly intercontinental was the best with difference!!! also they have kid's club, and a shuttle bus to take you and pick you up to chaweng and nathon. i will love to go there again.

Reviewed July 15, 2012

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8.7
Excellent
Robert from Germany
Couple
1 King Bed Classic Ocean View
Stayed 3 nights in June 2013

Good value for money,great location with nice view”

location at the beach, hotel at the cliff hang, great rooms with superb view

This was the best of the 3 hotels we have done on Koh Samui. We had a nice ocean view room with a big terrace. High ceilings and a large bathroom. Looked all pretty new and nice amenities. Good pool and beach area with several type of restaurants available. Good buffet breakfast with a great selection of different food. Only disadvantage is that you always need to hire a care for getting away. It's an isolated location that confines you to the hotel things. Yet, I highly recommend the hotel for a few days.

Reviewed November 15, 2013

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7.6
Very good
Uok from Thailand
Family with young children
2 Single Beds Classic Room
Stayed 4 nights in October 2020

Family Trip”

I am very satisfied our stay at InterContinental Koh Samui Resort. It is located at beautiful place and the resort is very nice. However, our room was quiet noisy during the night. It sounds like a water pump running. Other than that, we had a good trip.

Reviewed October 27, 2020

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Dear Khun Uok, Thank you very much for your review of our hotel. It was truly a pleasure to have you with us. I am extremely delighted to read that you enjoyed your stay, It's something our staff takes great pride in, so we value your feedback and thank you for bringing the noise issue to our attention. We apologize for the inconveniences you faced during your stay, We are sharing your feedback with our team so that we can continue to improve. Thank you once again for those warm comments, the entire team and I look forward to welcoming you back to our home on the beautiful cliff, hopefully in not too distant future Warmest regards, Weeraya Wongsakpairoj QCI Manager

Responded December 06, 2020
InterContinental Koh Samui Resort (SHA Extra Plus)
9.6
Exceptional
Nawin from Singapore
Couple
Resort Classic Room
Stayed 6 nights in April 2017

A taste of Island Paradise...”

Fantastic sunset (this is a highlight of the resort), excellent facilities and good value for money. Food was excellent... Try the Japanese buffet every Monday evening. It is a resort in the middle of a coconut plantation you have some small village style restaurants outside and small shops so it will be best if you stay in the resort. Food is great but expect it to be pricey being in a resort and all. What i love most about the resort is the accommodating and polite staff. They always greet us and end with have a nice/good day. Everybody is so polite and friendly and the entire stay was a very pleasant and memorable one for my wife and I. Special Thanks goes out the restaurant crew at the Amber restaurant Khun Kwan and Lek for attending to our daily needs (we stayed at the hotel for 1 week). I see them in the morning till the restaurant closes at 11pm. They work such long hours and continue to be so attentive and friendly... Kudos to the Intercon for that! I hope you treasure them as It's staff like them who really make a guest's stay really memorable! Special Thanks also goes out to the speed boat crew who took us out to see the Pink Dolphins... Like I said before, the tours and meals are not cheap! But the excellent professionalism from the staff, facilities (top notch/excellent speed boat) and crew more than makes up for the costs. In room dining was perfect, tennis courts and the event centre team was also fantastic! The SPA was also an experience and it's something you must try... One final caveat, if costs is an issue then please look elsewhere but as mentioned before, the quality of services more than makes up for this!

Reviewed May 04, 2017

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9.3
Exceptional
Li from China
Couple
Stayed 5 nights in November 2012

a very romantic place for holiday with great view”

competelare decoration, nice food, and friendly staffs

Before we check in, I sent an email to this hotel telling them that would be my honeymoon. after we checked in, we received the honeymoon welcome set which included a bottle of wine, a chocolate cake! what's a big surprise. the room is very big with breath taking ocean view. our room was on the third floor which gave us great chance to overlook the shore and the whole hotel. Food is also very nice with wide range of selection. although the price is higher than average in there. Overall speaking, you pay for what you get. we had a very nice holiday in InterCon Samui.

Reviewed July 07, 2013

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9.7
Exceptional
Sipke from Netherlands
Couple
Stayed 3 nights in May 2010

Beautiful Hotel for sunset”

Everything was excellent in this hotel , the best service you can have in Thailand .
Not free pick up service from the airport.Too far away to take taxi to over there . The beach is not the really beach . The taxi from Hotel to the airport cost 1400BHT. It's too much .

The best hotel we had in whole Thailand and the service was excellent. It's real five star hotel with lot of activities facilities . It's wonderful place for couple or family . At the bar you have a great view of the sunset . If we next time in Samui Island again , we would like to stay at this hotel again . If they have free pick up service.

Reviewed May 23, 2010

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10.0
Exceptional
philip from Australia
Couple
Stayed 3 nights in November 2009

Favourite resort by far.....”

Beautiful accommodation.... beautiful location... delicious food... very attentitive and friendly staff. One would be hard pushed to find better!
Cannot fault this resort... food and drink however a little pricey.

Had the most relaxing and enjoyable stay at this resort. The staff were very attentitive and friendly. The resort offers two restaurants with delicious food. Has accommodation to suit couples to families. The accommodation is of a very high standard and very clean. Turn up and turn down room service. Buffett breakfast was fantastic. Location is absolutely beautiful... great sunsets too! Optional free daily activities include, fishing, sailing, yoga, tennis and many more. Cannot think of anything this resort hasnt thought about. Looking forward to staying there again. Will be missed! Looking forward to my next stay.

Reviewed November 24, 2009

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6.3
Good
David from United States
Couple
Stayed 2 nights in November 2012

beautiful private resort with TERRIBLE service”

newly remodeled, incredible views and very nice rooms

We were in awe when we first arrived at the very secluded Intercontinental property. The facility is incredible and the views are fantastic. The rooms were great (we had ocean view) and the multiple pools were very relaxing too. The beach has a couple boats you can take out (no charge) which is a nice touch. SOME PROBLEMS / ISSUES: * Our room had a blocked shower drain and we notified manager (Johan) who promised it would be taken care of the next day. It wasn't. So that afternoon we told him again and he finally got it done after 2-days. Not impressed. * The bathroom (toilet area) smelled a bit like a sewer/sewage. We notified manager (Johan) who was unable to do anything. * Seems the leadership is lacking at this hotel and had it been MUCH better we would have rated the hotel much better. We even requested to speak with the GM but he never found us in our 3 nights at the hotel. * The service we received was by far the worst in Thailand we have received yet (been traveling 1 month). The concierge gave misinformation on everything from time breakfast began to ferry options when we left to Koh Lanta. This caused some MAJOR disruptions. * The pool day staff and evening bar staff did not know how to make good drinks and the service was slow and English the worst we've experienced. They didn't seem to care much about their job or doing a good job. We had several drinks we literally could not drink (not good) and they never bothered to ask "is everything okay" or "can I make you something different" even when they cleared FULL glasses of cocktails away. * Our "special buffet fire dancer dinner" was decent. They ran out of salmon and it took nearly 40-minutes to get it from the other kitchen. Dessert was soggy. $200 wasted. Long story short: Once some strong leadership steps forward and trains their staff in better customer service and VERY basic English, the resort will be a 5-star resort. Until then, it's just not comparable

Reviewed November 05, 2012

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9.0
Exceptional
Marina from Australia
Couple
Two Bedroom Family Villa
Stayed 6 nights in May 2013

All Class”

View, food, staff

From the moment we stepped into the lobby to check in, we fell in love with the views. Yes it's remote but just what we wanted. On arrival we were told there was a problem with the water in our room and it wouldn't be fixed until the following day. We were a bit disappointed until they showed us the alternative room. It was heaven and the view was similar to that from the lobby so we were happy. We got to keep the room at our request. The food was excellent, the staff very professional and management were often visible and seemed to be hands on. The beach front was all coral and not good for swimming, however, you could take a bit of a dip from the shore or jump off the pier. There was always a lounge available by the pool so it turned out o.k. It's ideal for those wanting to stay in a gorgeous and classy place and happy to do things within the resort and not venture too far.

Reviewed May 28, 2013

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10.0
Exceptional
Tarik from Australia
Couple
Stayed 3 nights in June 2012

Amazing piece of paradise”

Stunning location, amazing service

We had our wedding party at this Intercon resort. Every aspect of the party was executed beautifully by a team of courteous and highly efficient professionals. The food exceeded everyone's expectations as did the general set up for a stunning beachside wedding ceremony and a poolside dinner and party. Every aspect of our stay was wonderful. This is a 5 star resort that does not compromise on anything. Whether you want to stay here for a few nights or organise an event, you will be blown away by the beauty and set up of the venue and by the professionalism of the resort staff. This is not a cheap place to stay, but it is worth every penny!

Reviewed September 05, 2012

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8.0
Excellent
Goh from Malaysia
Couple
1 King Bed Classic Ocean View
Stayed 1 night in May 2017

Mix feeling...”

Pros - The view from the lobby is really out of the world but overall it needs reno Really huge resort that you have 6pools to choose, lots of activities, some FOC Service at the beach was good, very attentive Cons - Room - I paid for the panaromic sea view room, the balcony is big but the view was blocked by the panal sliding door (1/3of it was blocked). For the price I paid, expected coffee machine and bigger TV but just a really small boiler given and it's old. Aminenities was fine but bathroom fitting looked rusty(^0^)', the hot shower is not hot and need to wait for like 3munites Beach - with lots of shell/stones that is very hard to walk around. But if you only tucked yourself by the pool is fine Breakfast - I never had such a least choice of breakfast spread in 5stars resort so far...but quality of coffee serve was good Food - a bit of my suprise, the restaurent staff have no idea what is medium rare when I mentioned my beef, it turn out to be almost well done

Reviewed June 01, 2017

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8.3
Excellent
James from United States
Couple
Stayed 3 nights in December 2009

Paradise Revisited”

Quiet, luxurious, and great staff.
Food could be better.

We arrived at the resort in a rental car. It is very unsual for people to drive that far on Sumui, but we are hands on. The golf carts that take you to the rooms! Well, they drive way to damn fast for our comfort. The villa we had was 200 sq mt and so pleasant to be in and watch the ocean and enjoy tranquility of our stay. we even had our own pool to ourselves as the season is low season and we picked the best time to be there. The rooms are quite decent and clean. the hotel service is impeccable and reminds me of the old Rockerfelor Resort, Caneel Bay. Would recommend it to eneryone as a stay away from it all.

Reviewed December 22, 2009

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8.0
Excellent
Elizabeth from United States
Couple
Stayed 6 nights in June 2010

Baan Taling Ngam is a resort I've been visiting fo”

This is among the most exquisite locations on earth, and you are struck immediately by the utter beauty that surrounds you.
The hotel is going through a transition since it left the Meridien family 4 years ago, and plans are in the making to give the rooms and common areas a facelift, and appropriate measure before everything starts fraying around the edges. Service seemed rusty though, and training of wait staff to fully support the experience of such a luxious property is needed.

Baan Taling Ngam is relaxation personified, a place to feel cradled and rocked gently back to a calm center.

Reviewed July 07, 2010

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9.3
Exceptional
WILLIAM from Singapore
Family with young children
Resort Classic Room
Stayed 3 nights in July 2014

Wonderful fun peaceful awesome”

Great staff, nice view, nice room.

We had an enjoyable stay at the resort with my wife and two kids. Nice sea view looking at the 5 islands and the resort had its own pier which will light up at night. Great variety of food for breakfast. Nice room with spacious bath room. Definitely worth coming back.

Reviewed July 13, 2014

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9.7
Exceptional
Wai from Macau SAR, China
Solo traveler
Resort Classic Room
Stayed 3 nights in June 2013

excellent hotel with reasonable price”

spa, beach, restaurant

a little bit far from the airport(45 mins by taxi) and main streets and beaches. however, the hotel has its own beach, restaurants, bars, spa and all in reasonable price, which you may stay inthe hotel for few days already. and the staff there are professional and helpful. overall, i enjoyed the days there very much!

Reviewed July 02, 2013

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10.0
Exceptional
philip from Australia
Couple
Stayed 2 nights in November 2009

Fantastic Resort”

Great accommodation, location, staff, food, massages & activities.
Food & Bev a little expensive

Had the most enjoyable and relaxing stay at this 6 star resort!!! Very beautiful location and accommodation. Fantastic friendly & helpful staff. Complimentary water, fruit and small treat every day. Buffet breakfast is great. Many free activities. Very modern gymnasium also has a pool table room. Nothing these guys havent thought of. So good, decided to stay another 3 nights!

Reviewed November 24, 2009

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