Experience Unmatched Luxury and Comfort at InterContinental Kuala Lumpur
Located in the heart of Kuala Lumpur, InterContinental Kuala Lumpur is a 5.0 star hotel that offers a range of world-class facilities to cater to the needs of discerning travelers. Guests can enjoy 24-hour room service, a coffee shop, bar, laundry service, restaurant, safety deposit boxes, airport transfer, valet parking, concierge, massage, fitness center, spa, outdoor pool, poolside bar, and Wi-Fi in public areas. The hotel also features a designated smoking area, shuttle service, Free Wi-Fi in all rooms, dry cleaning, express check-in/check-out, car hire, luggage storage, daily housekeeping, gift/souvenir shop, grocery deliveries, taxi service, halal restaurant, breakfast buffet, continental breakfast, car park onsite, self-parking, car park charges applied, free fitness center, 24-hour fitness center, and fitness center with additional charge. With such an impressive range of facilities, guests can expect a truly luxurious and comfortable stay at InterContinental Kuala Lumpur.
Room Types at InterContinental Kuala Lumpur
InterContinental Kuala Lumpur offers a variety of room types to suit the needs of every traveler. Guests can choose from 1 King Classic, 1 King Classic Club Lounge Access, 1 King Classic Club Lounge Access Smoking, 1 King Classic High Floor, 1 King Classic High Floor Smoking, 1 Super King Classic, 1 Super King Classic Smoking, 2 Single Classic, 2 Single Classic Club Lounge Access, 2 Single Classic Club Lounge Access Smoking, 2 Single Classic High Floor, 2 Super Single Classic, and 2 Super Single Classic Smoking. All rooms are 42 square meters and offer comfortable bedding options to ensure a restful stay.
Discover Kuala Lumpur's Iconic Landmarks and Attractions
InterContinental Kuala Lumpur is strategically located near some of Kuala Lumpur's most iconic landmarks and attractions. Just a stone's throw away from the hotel, guests can marvel at the stunning Petronas Twin Towers, the world's tallest twin towers, and take a relaxing stroll through the lush greenery of KLCC Park. For a bird's eye view of the city, Menara Kuala Lumpur offers a panoramic view of Kuala Lumpur's skyline. Visitors can also explore the wonders of the ocean at Aquaria KLCC or take a leisurely walk along the KLCC - Bukit Bintang Pedestrian Walkway. Shopaholics can indulge in a shopping spree at Suria KLCC, while music lovers can enjoy the spectacular light and sound show at Lake Symphony. For a fun and educational experience, Petrosains Science Discovery Centre is a must-visit. The hotel is also conveniently located near the Kuala Lumpur Convention Centre and KL Forest Eco Park, making it an ideal choice for both business and leisure travelers.
Friendly Staff and Delicious Food: A Perfect Stay at InterContinental Kuala Lumpur
InterContinental Kuala Lumpur is a hotel that has it all. From its clean rooms to its delicious food, guests cannot stop raving about their experiences. The food is super nice and delicious, and the environment is good. Families are especially happy with their stays, with one guest stating that their family was happy staying there. The staff is also a standout feature of the hotel, with many guests describing them as friendly, helpful, informative, and professional. All front line staff is very friendly and always smile. One guest even mentioned that their kids enjoyed the stay and they love the hospitality. With such positive reviews, it's no wonder that guests are already planning their return trips to InterContinental Kuala Lumpur.
Experience Exceptional Comfort and Service at InterContinental Kuala Lumpur
InterContinental Kuala Lumpur is a luxurious hotel that consistently receives high praise from its guests. With an overall rating of 8.8, guests have raved about the hotel's exceptional cleanliness and prime location. The hotel's staff has also received high marks for their attentive and friendly service, earning a rating of 8.9 for staff performance. Guests can indulge in the hotel's top-notch facilities, which received an 8.7 rating, including a fitness center, outdoor pool, and spa. While the hotel's dining options received an 8.2 rating, guests can still enjoy a delicious meal at any of the hotel's three restaurants. With a comfortable stay earning an 8.5 rating and exceptional value receiving an 8.6 rating, InterContinental Kuala Lumpur is a top choice for travelers seeking a luxurious and comfortable stay in the heart of Kuala Lumpur.
![Swimming pool [outdoor], InterContinental Kuala Lumpur in Kuala Lumpur](http://pix10.agoda.net/hotelImages/10409/-1/a29d8d106d3b9dcda71628297870c0cd.jpg?ce=0&s=1024x768 "Swimming pool [outdoor], InterContinental Kuala Lumpur in Kuala Lumpur")
![Swimming pool [outdoor], InterContinental Kuala Lumpur in Kuala Lumpur](http://pix10.agoda.net/hotelImages/10409/-1/646687469b83435fb6701c4101120d66.jpg?ce=0&s=1024x768 "Swimming pool [outdoor], InterContinental Kuala Lumpur in Kuala Lumpur")
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4888685/0/1ff63f9b0c578bec289e7ed698710869.jpg?ca=23&ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/10409/-1/a29d8d106d3b9dcda71628297870c0cd.jpg?ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/10409/-1/646687469b83435fb6701c4101120d66.jpg?ce=0&s=512x384)
![Swimming pool [outdoor]](http://pix10.agoda.net/hotelImages/4888685/0/8edb3726a09ccc06129f38535f0636e8.jpg?ca=22&ce=0&s=512x384)
The best hotel facilities”
Staff always come to the room asking anything that we need, toiletries etc.. Hotel really clean, the food we really enjoyed during our breakfast…so much variety, salad with salmon, chicken , porridge, nasi lemak, nasi+ mee +mee hoon goreng, miso soup, hot soup ,tomyum, mee udang..they change daily, western food, roti canai, idli, traditional malay kueh..so much more..walking distance to go KLCC or use the LRT ampang. Bath tub got salt bath really enjoyed our stay here and definitely will come again for the next family vacation☺️thank you for excellent services☺️
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Dear sabirah, Thank you for taking the time to share a review. It has been our pleasure to make your stay very comfortable, and I am delighted to know that you have thoroughly enjoyed your vacation. My team and I look forward to welcoming you back with us again for many more excellent stays! Best Regards, Meera Raj General Manager
Exceptional”
Great arrangement for the room same floor with the club lounge. Have a good chill at afternoon tea with the view of tall buildings around but not at the cafe downstairs during dinner time. Not many choices of dinner. Due to the setup of the cafe downstairs and the crowds, we preferred to have our peaceful breakfast at club lounge on the next morning. We thought to have a peaceful and chill night but we are bothered by noise of a group of business travellers with some invited public guests (around 6 people) during the evening cocktails and night, so we can't enjoy much at the club and left to our room. First time felt not worth to pay for a room with club lounge access.
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Dear YUEN, Thank you for taking the time to share your recent experience at InterContinental Kuala Lumpur. We regret that we failed to meet your expectations on your recent stay and would like to apologise for the unpleasant experience. Your feedback is extremely important to us as it is only through concerned guests like you that we can monitor and refine our services to ensure an enhanced guest experience. I have shared your feedback with the manager in charge and will focus our efforts on raising the service level we are committed to delivering. We greatly appreciate your kind patronage and look forward to an opportunity to provide you with the level of service you expect and deserve. Best Regards, Meera Raj General Manager
grate place”
It's the Intercontnental what else can you say.. as always great staff, excellant location. walking distance to the towers an malls. buffet breakfast was fresh an had a wide varity of selections. our room had a great view of the city was well stocked with towles, enough for for 3 people. definatly will be staying their when i come back to KUL
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Dear lester, We are delighted to read about your review and how much you enjoyed your stay with us. Thank you for the compliments, and we look forward to welcoming you back soon. Best Regards, Meera Raj General Manager
Good hotel, but the staff is not really professional”
I always choose to stay at InterContinental whenever I travel to. But here at InterContinental Kuala Lumpur, everything is quite good, except the staff professionalism. The house keeping asked me for money, the staff at breakfast was so rude to customer. Therefore, I don't recommend you to book this hotel. Next time, I'll try Marriot or Hilton rather than this hotel.
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Dear LE, Thank you for your time in sharing this detailed feedback. Upon checking, please allow me to clarify that the requested payment is a 7-piece laundry service charge, and our Duty Manager has extended a rebate to you. We took this issue seriously and did an investigation, should there be any of our staff requesting money from the guests personally, please do not hesitate to let me know. Your comment regarding the rude behaviour of our staff is well noted. We will definitely share your experience with the team for improvements and look forward to providing you with an elevated experience on your next visit. Best Regards, Meera Raj General Manager
Super pleasant stay!”
We book a grand premier king but were upgraded to a better room. I requested a surprise arrangement for my husband’s birthday but unfortunately they dont do such thing anymore. However, they did prepare a birthday cake prior to our check in with no additional cost! Thank you so much KL Intercontinental. The staff are all friendly, very polite to customers, always smiling and helpful, making us feel super pleasant. The room are spacious and clean, like spotless. Bed are super large (can fit 3 adults!) and comfy with extra pillow, a lot of extra towels, electrical power point are everywhere and they even provide a CBTL expresso machine. Bathroom also very clean with complete & pleasant toiletries. The other best thing is the breakfast. Vast spread & so much of varieties. From local to western and they even have sushis & NZ Kapiti ice cream! All in all, it was a super pleasant stay. I would definitely revisit and recommend everyone else to stay here as well. Well done KL Intercontinental 👏🏻👍🏻👏🏻❤️
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Clean, fresh and ambient environment, nice food”
Very nice buffet breakfast, clean room, helpful room service always on that floor till night, as this is my 2nd time stay here with my kids..recommended and i will come again..
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Dear sabirah, Thank you for leaving us such a lovely review. It is heartening to learn about your positive experience with us, and we look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager
A fabulous stay! Thank you! ”
A wonderful and special time in KL staying at this great hotel. We chose to pay a little extra and be included in the club lounge and it’s been an amazing experience! Harry and Team are exceptional and incredibly attentive and thoughtful. Don’t hesitate in booking this hotel. Thank you Intercontinental!
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Dear Richard, It is a great delight to learn of your excellent stay experience. We greatly value your feedback and look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager
Worth Every Penny”
Staff are extremely helpful, pleasant and very professional. We feel comfortable, welcomed and treated with respect. We stayed for 3D2N in deluxe room with breakfast. I was there for work, the room was equipped with working desk complete with decent lighting, network connection, plug extension desk phone and comfortable chair to sit on. I was very happy. I can request almost anything through the phone which will be answered by instant service. Breakfast is damn good with a lot of choices from local cuisine nasi lemak, roti canai, western style pancake, waffle, cereal, sausage, hash brown, japanese miso soup and sushi, chinese style dimsum etc till the usual bread, butter, croissant and omelet. And oh the salad bar complete with smoke salmon and multi choice of dressings. If you have late night craving, there is food truck urban dining spot nearby in walking distance just opposite side of the road. Or get a nearby food delivery service.
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Everything is great”
The staff were kind and helpful especially the room cleaner. The room was clean and spacious, breakfast was fantastic with wide variety of food. Short walk to KLCC and Avenue K.
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Dear Chin, Thank you for leaving us such a lovely review. It is heartening to learn about your positive experience with us, and we look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager
My late review ”
I dun usually do reviews, but I just wanted to express thank you and appreciation for being non discriminatory. Understandably, I wouldn't have much concern if I was in Bangkok, but I'm thankful that the staff here were professional in this regards, I did not feel uncomfortable or awkward while having my breakfast, the staff deployed at the dining area were excellent and attentive, seeing to my needs and offering drink brought up to my table. It's a shame that I did not get his name. The food is decent, I spoke to one of the staff to relay the message that the sambal chilli was awesome. BTW, the metro station is just across a street, it's pretty convenient to hop onto it and get around. I hope to stay here again if I do visit KL in the newr future.
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Dear Chee, Thank you for your positive review. The team is indeed proud to have had the opportunity to serve you and show you their true hospitality. Your kind words and feedback mean a lot to the team - it keeps them motivated to continue doing what they do best. We greatly value your feedback and look forward to your next visit to InterContinental Kuala Lumpur. Best Regards, Meera Raj General Manager
Perfect location”
It’s walking distance to anywhere in town. Starbucks across, Zus Coffee next to it. 24 hr minimart on the other side. 5-10mins walk to the famous Tapak Food Trucks and KLCC. Very convenient. Staff were great and very friendly but still professional. Only problem was I kept asking for the breakfast spread at the club lounge to be topped up. And the choices were the same everyday.
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Dear Andy, Thank you for taking the time to share this feedback. We are glad to learn that you have a wonderful stay experience with us. Your comment regarding the breakfast spread at our Club Lounge is well noted, and I will address this personally with my team for further improvement. We greatly value your feedback, and we look forward to many more opportunities to welcome your return. Best Regards, Meera Raj General Manager
Complaint Feedback ”
Check in date: 22/08/2020 Dear sir/madam, My purpose in writing this feedback is to give my appreciation and praise to your hotel staff. I arrived at the hotel at 3.45pm. Immediately I went to the reception to check in. But I was asked to wait 45 minutes to 1 hour in the lobby before the room was available. I became a bit upset and angry because I was tired and wanted to go straight to the room. After explaining my dissatisfaction, your hotel manager, Mr. Rozmi came to meet me and gave a thorough reason and explanation very politely and professionally. The polite explanation he gave (related to Covid 19 and the reduction in the number of rooms available), made my anger subside. I am very impressed with his professionalism. He then invited me to wait at the coffee house and served me a light meal. I finally managed to check into my hotel room. In the evening, when my friend and I were getting ready for bed, we found that our air-conditioner temperature was not cold or hot. This makes it difficult for us to sleep. We then asked the aircond personal to come to our room and make an inspection. He later stated that the air-conditioner of our room was not really cold at all and need to be service. He then suggested us to move to another room. We then went down to the reception to tell. Duty manager that night, Mr. Iqbal immediately made arrangements for us to move rooms. We were able to move to a new room very easily and in a very short time. What I am trying to highlight here is that, although my stay at this hotel often encounters problems, the efficient actions of your staff in solving the problems of hotel guests are impressive and I really appreciate it. My original purpose for staying at your hotel was to support the domestic tourism economic sector. And I feel it is very worthwhile to stay in your hotel and get good service from your staff. This is very much in line with the value and slogan of your hotel. I will definitely come back to this hotel and recomm
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The best Hotel in KL ”
This is my 2nd time booking the Intercontinental Hotel in KL; I like the service with a friendly Staff, I love the breakfast buffet spread, and the place is near KLCC, a very convenient hotel to go to other sites. The room was Awesome!! I would recommend you guys stay there and feels the luxury hotel in KL.
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Dear Khalik, We always love hearing about guests who have memorable experiences. Thank you for your recognition and the perfect rating. Many thanks for your recommendations, and we look forward to many more opportunities to welcome your return. Best Regards, Meera Raj General Manager
Excellent worth the money”
Hello , being a doctor and extmrely apprehensive about post covid travel , I brought my mother and aunt to intercontinental KL. Pro : Excellent location Great food and breakfast Very amicable staffs Well maintained rooms Cons : Can't think any If someone's written a bad review , maybe he's just a little screwed on his head ps : I think KL universally follows paid parking even for visitors or residents of the hotel .. but hey come on when it's followed by the whole KL , how would one property differ to it PSS: Special mention to a staff David , if I'm not wrong , he helped me book a grab in the wee hours , where grab wouldn't accept cash payment and I couldn't do a card payment.cheers man
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Dear Vasudave, Thank you for your sharing this wonderful review with us. It is always encouraging to receive such lovely feedback from our guests. My team and I look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager
From checkin to checkout everything 5star”
My experience with Intercontinental was great, their assistance from checkin until checkout was great, all staff friendly. Breakfast delicious, Room clean and nice, Checkin 2pm, and checkout the next day 2pm, This hotel provide so many activities for kid (my niece is 2 years old, they provide cooking class, feed fish class.) Will repeat.
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Dear Siti, Thank you for the time to share your feedback. I am glad to learn that you have enjoyed an overall positive stay experience with us, with compliments on our room, breakfast, and kids' activities. We greatly value your feedback and look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager
Best place stay ”
Old yet best in class.. Great location, easy to get in and out of the city. Stay with family of 2 young kiddo.. We had a great time till my kids started to ask when our next hotel stay.. The staff was wonderful as well and the hotel is well maintained. The beds were very firm, too firm for my liking. The food was good. I, especially, enjoyed the view of the sunset.
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Dear kamalanathan, Thank you for the time to share your feedback. I am glad to learn that you and your family have a wonderful stay experience, with compliments on our rooms and services. We greatly value your feedback and look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager
Old but still a good hotel”
The room designs are outdated but quite huge. The staff especially a manager Harry was so professional, friendly and helpful. All of the staff especially in the executive lounge was so professional and friendly. Good variety of food at the lounge and a nice smoking area. Seats in there will be good. Good at the breakfast was excellent with good coffees. Try the local Indian tea. There are many local food establishments around with a food trucks just a five mins walk away. Doing business meetings at the lounge is also good.
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Dear Shahnawaz, I am delighted to learn of your wonderful experience at Club InterContinental and the most dedicated hospitality extended by Harry and the team. Thank you for staying with us, and we look forward to welcoming you back soon. Best Regards, Meera Raj General Manager
Good value for money ”
Everything was great except for the long wait for check in. Staff promised connecting rooms but when we reach our room to found out not the case and wasting time again to queue and make new arrangements. The room is very spacious with ultra comfortable large bed. The breakfast is good too, with good enough varieties to choose from. The staff at the restaurant, Eqbal was awesome. He was very pleasant and very attentive to our needs. Definitely a 6 star service by him, makes our day really
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Dear Chee, Thank you for the time to share your feedback. We are most concerned to note the unpleasant experience and apologize for the service shortfall during the check-in process. On a brighter note, I am glad to learn that you have enjoyed an overall positive stay experience with us, with compliments on our room and breakfast. We greatly value your feedback and look forward to your next visit to InterContinental Kuala Lumpur. Best Regards, Meera Raj General Manager
Very satisfied stay.”
Very comfortable to stay in this hotel, every staff is polite and easy to communicate, will definitely stay there when needed.
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Dear bo, Thank you for taking the time to share a review. It has been our pleasure to make your stay very comfortable, and I am delighted to know that you have thoroughly enjoyed your vacation. My team and I look forward to welcoming you back with us again for many more excellent stays! Best Regards, Meera Raj General Manager
Exceptional”
The hotel was super efficient, clean, accommodating and friendly. It was the best stay for some time in KL and I will definitely stay there again
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Dear Precious, It is a great delight to learn of your excellent stay experience. We greatly value your feedback and look forward to your next visit to InterContinental Kuala Lumpur! Best Regards, Meera Raj General Manager