8.6
Excellent
4.0% this month
/10
(4,494 reviews)See what guests said
Highly rated by guests – 91% would recommend
Highly rated by guests – 91% would recommend
Housekeeping36
Breakfast32
Food & Dining8
See map
8.8

Excellent

Location rating score

Excellent location - Inside city center
Parking
FREE
Popular landmarks
British High Commission 50 m
Japan Foundation 90 m
LRT Train Station - Ampang Park 100 m
Ampang Park LRT Station 120 m
Ilham Gallery 140 m
Wisma MCA Building 150 m
LUTH Building 220 m
Malaysia Dharma Realm Buddhist Association KL Branch 230 m
Lembaga Tabung Haji 240 m
The Intermark Mall 240 m
Nearby landmarks
KLCC Park 580 m
Petronas Twin Towers 710 m
Aquaria KLCC 840 m
KLCC - Bukit Bintang Pedestrian Walkway 930 m
Pavilion Kuala Lumpur 1.29 km
Jalan Alor 1.7 km
Menara Kuala Lumpur 1.76 km
Central Market 2.96 km
Chinatown - Kuala Lumpur 3.01 km
KL Bird Park 3.86 km
InterContinental Kuala Lumpur

"Strategically located along Ampang Road."

PHILLIP - February 20, 2020
Executive Suite with King Bed InterContinental Kuala Lumpur
Swimming pool InterContinental Kuala Lumpur
Swimming pool InterContinental Kuala Lumpur
See all 65 photos
Removed from saved list
Free Wi-Fi

InterContinental Kuala Lumpur

165, Jalan Ampang, KLCC, Kuala Lumpur, Malaysia, 50450 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [express]
Hassle-free check in
Close to KLCC Park
Within 580 m of property
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit
  • 100 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Free Wi-Fi in all rooms!

  • Air conditioning

Cheaper than 86% of all properties in Kuala Lumpur in the last 24 hoursCompared to 7,825 Kuala Lumpur properties at Agoda for various dates
Value for money8.4
Distance to city center8.3 Km
Location rating8.8
Nearest airportSultan Abdul Aziz Shah Airport (SZB)
Distance to airport18.7 km

Rooms available at InterContinental Kuala Lumpur

Excellent
Room comfort & quality
8.5
Deluxe Room Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
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Club Intercontinental Room King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
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Executive Suite
...
  • Room size: 84 m²/904 ft²
  • City view
  • 1 king bed
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Staycation - Family Executive Room
...
  • Room size: 84 m²/904 ft²
  • Shower and bathtub
  • 1 single bed and 1 king bed
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Premier Room King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe Room
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed or 2 single beds
Enter dates to see prices
Premier Room Twin
...
  • Room size: 42 m²/452 ft²
  • City view
  • 2 single beds
Enter dates to see prices
Grand Premier Room King
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Premier King Bed
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at InterContinental Kuala Lumpur?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Kuala Lumpur?

InterContinental Kuala Lumpur is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 190 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Kuala Lumpur has a car park on site, as well as additional parking nearby if the first car park is full. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Kuala Lumpur with private transportation, the hotel can arrange both taxis or car rental.

What is the smoking policy at InterContinental Kuala Lumpur?

InterContinental Kuala Lumpur does permit smoking in some areas and is not 100% smoke-free.

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Explore the neighborhood

What people love about InterContinental Kuala Lumpur

  • 10.0
    Exceptional

    "This is very kindly service for me."

    Yaqian

    |

    January 22, 2020

  • 9.2
    Exceptional
    Cleanliness

    "The room was clean and luxurious."

    Suthashini

    |

    February 2, 2020

  • 9.6
    Exceptional
    Staff 

    "Staffs were superb and friendly."

    PHILLIP

    |

    February 20, 2020

Property ranking|Compared to 7,825 Kuala Lumpur properties
See all rankings
Room comfort score
8.5/10
Cleanliness score
8.8/10
Service score
8.6/10
Couples review score
8.7/10
Better than
99
%
of Kuala Lumpur properties
Better than
98
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
Better than
97
%
of Kuala Lumpur properties
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Overall rating:
8.6
Excellent
4,494 reviews
Cleanliness
8.8
Facilities
8.4
Location
8.8
Read all reviews >
What travelers say they love:
All staff are very polite and friendly.
Danilo from Philippines
Couple
More about InterContinental Kuala Lumpur

More about InterContinental Kuala Lumpur

Nestled in the city centre, just a 10-minute walk from the iconic Petronas Twin Towers, InterContinental Kuala Lumpur features a full spa and an outdoor swimming pool. Guests are offered a choice of 5 restaurants and bars. InterContinental Kuala Lumpur provides a free hourly shuttle service from Bintang Walk and Suria KLCC, both less than 10 minutes away. There are several shopping and entertainment options within walking distance of the hotel. Modern rooms at InterContinental feature a flat-screen TV with cable channels. A minibar and tea/coffee maker are provided. Other amenities include a personal safe and work desk. InterContinental’s business centre takes care of guests’ communication needs while staff at its tour desk assist in sightseeing arrangements. Currency exchange, laundry and dry cleaning services are available. Guests can also make use of the iPads available at the Concierge Lounge. Serena Brasserie serves a local and international buffet while light snacks and drinks can be enjoyed at OneSixFive. Other dining options are award-winning Tatsu Japanese Cuisine and Tao Chinese Cuisine. Bentley’s Pub also offers a relaxing ambience for drinks.

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Most talked about facilities

Breakfast
232 mentions
Housekeeping
133 mentions
Food & Dining
68 mentions
Swimming Pool
54 mentions

What they offer

9.6
Exceptional
Cleanliness

"Room I stayed was clean and spacious."

dinesh

|

January 20, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Breakfast options

Asian
Continental
Vegetarian

Restaurants on site

Serena Brasserie
Cuisine:International, Seafood
Tao Chinese Cuisine
Cuisine:Chinese
Tatsu Japanese Cuisine
Cuisine:Japanese
OneSixFive
Cuisine:International
Menu:Buffet

Nearby restaurants

Asian cuisine
Asian cuisine
Kung Jung
100 m Asian, Japanese, Korean
Malayan Aromas
100 m Asian, Malaysian
Hanare Authentic Japanese Cuisine
220 m Asian, Japanese, Sushi
Chinese cuisine
Chinese cuisine
Serena Brasserie
50 m Chinese, Gluten Free, Indian
biba's, mandarin oriental
820 m Chinese
Royal China Restautant
1.3 km Chinese
Halal food
Halal food
Samad Al Iraqi Restaurant
940 m Halal, Lebanese, Mediterranean
Persia Restaurant
1.1 km Halal, Middle Eastern, Persian
Pekan Station
1.2 km Halal, Malaysian, Steakhouse

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of InterContinental Kuala Lumpur from real guests

Overall rating
8.6
Excellent
From 4494 reviews
8.8Cleanliness
8.8Location
8.7Room comfort and quality
Agoda Reviews (3156)Booking.com Reviews (1336)
Rating via Agoda8.6
/
10
Cleanliness8.8
Facilities8.4
Location8.8
Room comfort and quality8.5
Service8.7
Value for money8.4
High score for Kuala Lumpur
Rating
9+ Exceptional (998)
8-9 Excellent (639)
7-8 Very Good (550)
6-7 Good (193)
<6 Below Expectation (125)
Time of the year
Mar - May (493)
Jun - Aug (680)
Sep - Nov (582)
Dec - Feb (750)
All guests (3156)
All room types
All languages

Show reviews that mention 

Showing 2505 verified guest comments
12345
9.7
Exceptional
Lidya from Indonesia
Group
Stayed 2 nights in May 2012

Best service and very helpful staff, good location”

stayed for 2 nights in intercontinental kuala lumpur, we arrived after midnight and the staff quickly help us checked in and in short time, helped us with extra bed. i bought my hotel voucher from agoda, the voucher was for 2 rooms, with max 6 people, and i didn't know that the voucher was not include extra bed. but the hotel staff still help us with the extra bed and the best part, they never charge us because of this missed. one of the best stay in kl, and definitely will be back and will recommend the hotel to family and friends =) its just 10 min away from klcc, nice walk, location in the middle of the city. when you need cash, citibank is just beside the hotel. but the best part of my stay, was the service, it is 5 star hotel service

Reviewed June 05, 2012
10.0
Exceptional
noor from Singapore
Couple
Club Intercontinental Room King
Stayed 1 night in January 2017

Food hygiene and house keeping ”

Hi... as usual my husband and LOVE to return to InterContinental Hotel Kuala Lumpur Club Room . We are warmly greeted at the door though its the wee hours 3am in the morning. Reception at L1 not so friendly. We didn't manage to check in to the Club Lounge cuz its still closed. No worries for that. But You working the Night shift at the Reception receiving Guests.Do not show your SLEEPY face! And much words exchanged, we finally got our Room KeyCard. In the room, we unable to log in to our FREE WiFi. This is the FIRST time. (We been to InterContinental kL for 3X) CALL Reception. Rectify the issue in a 10mins. Took a quick shower and start ironing for the next morning clothes. And Found HORRENDOUSLY looking ironing Board in the closet. Its just piece of metal and thin cloth to place on top on the board. We were tired after 6hrs bus ride from SG. We didnt bother to call housekeeping. But please so get new ironing board. Its a EXECUTIVE KING CLUB ROOM mind you... its disgusting.

Reviewed January 30, 2017
9.7
Exceptional
Julio from Guatemala
Couple
Stayed 6 nights in September 2010

Great hotel”

Very very near to Anpang Park subway station, walking distance to KLCC, Petrona towers
None

If you stay in Kuala Lumpur, you should definitely stay in Nikko for various reasons: 1. You are from a walking distance from the most attractive sites (Petrona Towers, Suria shopping mall, KLCC if you are going to a convention) and the hotel even provides a shuttle bus, though the first one leaves around 8 am. 2. A subway station (Anpang Park) is 30 meters away, from there you can go to Bukit Bintang in 10 minutes for example. 3. In Kuala Lumpur, transportation is not very convenient, so if you want to to go the tourist attractions (Batu caves, Putrajaja, etc), you will need to buy a tour. Is not easy nor practical to do it by yourself, and the hotel can arrange a variety of fairly good tours for you at a reasonable price. 4. Lots of western junk food around the hotel if you don´t want to risk with the local food. Just across the street you have McDonald´s, KFC and Pizza Hut

Reviewed October 24, 2010
9.0
Exceptional
Peggy from Hong Kong
Couple
Deluxe Room
Stayed 2 nights in September 2013

Large and Clean room, Staff is good at English”

Large bathroom, Strong water supply in shower

It's been the second time I stayed at InterContinental Kuala Lumpur. Love the large bathroom and the large bed. It's a very comfortable and happy stay in KL for us. There is free shuttle bus from hotel to KLCC and some key shopping area. Staff are good at English so communication is not a problem for us. I will stay there again if i come to KL.

Reviewed October 17, 2013
9.7
Exceptional
Dendy from Indonesia
Family with teens
Stayed 2 nights in August 2012

Truly Wonderful”

Hotel room and staff helpfulness

we have truly enjoyed our first two nights in intercontinental kl and wished we could’ve extended our stay there. the hotel: lovely newly renovated room with luxurious feel, spacious room and spacious bathroom, really what you expect from a 5-star hotel. the staff & service: superb. hotel staff has been very friendly from the moment we stepped out of our airport shuttle. very child-friendly too, despite seeing the hotel is geared toward business hotel. the hotel has complimentary shuttle service, outsourced to metro taxi, to suria klcc and bukit bintang with friendly driver who accommodated us with cartoons from youtube when our little girl was cranky in car due to traffic jam during rush hour. the most memorable experience during our stay has been meeting our concierge, who was very professional and friendly. the concierge manager, mr. azli, kindly helped us called our bus operator odyssey to correct our schedule (which we have booked the day before but with mistake) and patiently helped us to reschedule our hotel stay in singapore (which is a member of hotel’s group also). thank you mr. azli and intercontinental kl for making our stay memorable! will definitely come back to this hotel!

Reviewed August 31, 2012
8.7
Excellent
Frede from Indonesia
Couple
Stayed 1 night in October 2011

Big rooms and great location”

bathroom is huge

I stayed in Intercontinental Kuala Lumpur Hotel (then Nikko Hotel) before and my first experience made me come back to stay to this hotel again. The check in was fast, lovely and very efficient staff. I didnt expect getting a such nice room with big bed and bathroom. Everything was perfect. No complaint at all about the room. The Breakfast was nice, a lot of variety of foods. it was good.

Reviewed October 25, 2011
9.7
Exceptional
rony from Canada
Couple
Stayed 2 nights in February 2011

excellent five star hotel”

excellent room amenities and breakfast

the intercontinental kuala lumpur is an excellent choice for value. our room was upgraded to executive floor!!! the breakfast is one of the best i ever had, and the swimming pool was big! this hotel has a great location close to twin towers and also the ampang park train line.

Reviewed February 08, 2011
9.0
Exceptional
Ingvild from Norway
Group
Stayed 2 nights in March 2011

A fantastic hotel with great service!”

Central and friendly service

We had a great stay at Intercontinental Kuala Lumpur Hotel. The staff is really lovely and helpful and the club for is absolutely great for business and travel. The rooms are clean and beds are really comfortable. Would definitely recommend!

Reviewed April 03, 2011
9.2
Exceptional
hongxia from China
Couple
Deluxe King Bed
Stayed 1 night in August 2016

Good loction ,Nice stuff”

I visit Malaysia with my husband to celebrate us 6 wedding anniversary,We stayed InterContinental Kuala Lumpur one night, We like it very much ,Nice staff ,and loction also good ,it"s colsed with Twins Tower,everythings look gteat, especially swiming poor,so beautifull,we love it .

Reviewed August 17, 2016
9.3
Exceptional
Hung from Hong Kong
Solo traveler
Deluxe Room
Stayed 4 nights in March 2013

Excellent Hotel, Worth every penny. ”

Large Bed, big bedroom, awesome breakfast and super close to LRT station.

InterContinental Kuala Lumpur is an excellent 5 Star Hotel. It is located in the heart of KL and close to LRT station which is a big plus. Its breakfast buffet was awesome, with good selection of food. I would definitely come back and stay in the future.

Reviewed April 05, 2013
9.3
Exceptional
Andrew from New Zealand
Family with teens
Deluxe King Bed
Stayed 1 night in January 2013

Great Hotel, Good Service”

Newly rennovated, very clean, grand

we had 2 rooms for 1 night and had no problems whatsoever with the hotel. checking in was easy and efficient. the rooms a absolutely new and there is no doubt that you are staying in a 5 star hotel. as breakfast and internet was provided we had everything we needed. breakfast good and food suitable to most guests. the swimming pool is exactly as is depicted in the professional photographs and service thoughout the hotel was always polite and non-intrusive. this carried all the way through to check out. the hotel is 5 minutes walk to klcc so it's not really out of the way and taxis in kl are well priced in any case. we would love to stay at the intercontinental kl again. ps taxi drivers still refer to this hotel under it's prior name nikko which, it seems to us, changed only a few weeks ago.

Reviewed January 08, 2013
9.0
Exceptional
Grace from Ireland
Business traveler
Stayed 2 nights in November 2009

friendly and efficient”

Nikko hotel is in a good location close to the Petronas towers, shopping, parks and fountains. Rooms are a good size and are clean and staff are very helpful.
Restaurant and bar meals could be improved. I found there was little choice for a vegetarian.

I found the Nikko Hotel in Kuala Lumpur to be very good value, particularly as I got a great deal with Agoda which was well below that offered by the hotel's own website and many other agencies. Hotel staff were very helpful and attentive and rooms were spacious and clean. The area around the hotel pool is well laid out and wasn't particularly busy when I was there. I used the hairdresser and the spa in the basement of the hotel and both were very good value. My only criticism of the hotel was that meals did not cater well for a vegatarian like myself.

Reviewed November 19, 2009
8.7
Excellent
Wai from Hong Kong
Business traveler
Stayed 2 nights in November 2010

Good business hotel”

Good price
Nil

It was my first time to stay at the Nikko Hotel Kuala Lumpur. I usually stay at Hilton Hotel or Mandarin KLCC but Agoda provided a very attractive price for Nikko Hotel this week. The offer included breakfast and it was quite nice. Since I travelled around KL and PJ, I needed taxi all the time. Another good thing about the hotel was that I did not need to wait for taxi but couple of them were often available. For KLIA, the taxi driver charged R80 and the hotel was considerably provided a record card about the taxi.

Reviewed January 11, 2011
10.0
Exceptional
Sham from Hong Kong
Couple
Deluxe King Bed
Stayed 1 night in April 2013

Satisfactory experience”

Close to subway, free shuttle and nice breakfast.

The hotel is very close to a subway entrance (within 30 second walking), and the hotel also provide free shuttle bus to KLCC every hour and a station near Times Square every couple hour (Well, you can walk to KLCC which would take around 10 mins). The buffet breakfast was really nice. When compared to the price of InterContinental in other places, the price here at KL was really amazing. The hotel arranged private car to airport spent me RM120, which was reasonable in particular the weather at KL was really hot and having a private car bringing us back to airport was really a relaxed experience.

Reviewed April 07, 2013
10.0
Exceptional
Helen from Philippines
Group
Premier King Bed
Stayed 3 nights in December 2014

Beautiful hotel, very nice staff & very clean.”

Walking distance to Petronas Twin Towers and shopping malls like Suria KLCC, Avenue K. Free wifi in the room and other public areas in the hotel. Great food, nice swimming pool & gym & very nice staff

We booked a room for three but unfortunately one of my companion got sick and was not able to join. We asked if they can change our room for three to a room for two and give us refund. They said its not possible since our booking is through agency but the Duty Manager gave us a complimentary dinner buffet for two. We understand and appreciate the gesture. The hotel location is very convenient in city exploration since its close to almost everywhere in the city. You will save a lot in transportation. Hotel staffs are very accomodating and very nice. Hotel room is huge, modern and very comfortable with nice bed, pillows and towels especially. Really love this hotel. Will book again in this hotel on my next visit to Kuala Lumpur.

Reviewed December 14, 2014
9.7
Exceptional
Brian from Canada
Couple
Stayed 4 nights in February 2012

All round excellence”

Friendly Service, Cleanliness and Exceptional Friendly Staff.

We have stayed in Intercontinental hotels around the world and found them all a wonderful experience, however the KL Intercontinental is the best so far and we will continue to patronise this hotel when we return to Kuala Lumpur.

Reviewed February 09, 2012
10.0
Exceptional
JUNGIL from South Korea
Business traveler
Stayed 2 nights in October 2011

Great location and good service”

Chinese restaurant

It's really good to stay. I went to here before, I stayed in deluxe at that time and premier in this time. Unlike deluxe, premier is big and cozy, also good view. In addition, internet service is for free. I really satisfied at Intercontinental Hotel Kuala Lumpur.

Reviewed November 11, 2011
10.0
Exceptional
Phillip from United Kingdom
Couple
Stayed 2 nights in April 2009

Perfect!”

Everything

I looked long and hard for a hotel in Kuala Lumpur, I decided on the Nikko hotel mainly because of it's location, close to the twin towers! This was not too expensive considering it is a 5 star hotel, when we checked in the hotel gave us a free upgrade to a deluxe room which was fantastic! It has to be the best hotel I have ever stayed at, the room was huge, with a desk/workstation! Free Internet with excellent connection speed! Big bathroom. The food at this hotel was also excellent! The location is very close to everything! KL is not a huge city! I would recommend this hotel to anyone and I would make this hotel my first choice if I ever come to KL again!

Reviewed May 21, 2009
10.0
Exceptional
Foong from Singapore
Business traveler
Stayed 1 night in November 2010

Brilliant "One Night Stand" with Nikko”

Spacious room, excellent service, great breakfast
Chargable internet access, power point should be located at more accessible location

5 minutes away from klcc, hotel nikko is strategically located at the heart of kuala lumpur. from the conceige to the reception counter, you are warmly welcomed by the staff with their brightest smile. rooms are spacious and facilities are well equipped. highly recommended for all types of travellers.

Reviewed November 29, 2010
10.0
Exceptional
Eva-Lott from Sweden
Family with teens
Stayed 1 night in January 2010

An excelent hotel”

The breakfast was fantastic, the rooms nice and clean and the service excelent! Staff was very kind and helpful and always with a smile.
I have problems to find anything

The best breakfat that we have ever got in a hotel in Kuala Lumpur. The shuttle to KLCC centre was perfect for us. Unfortunately we didn´t stay so long time but we really enjoyed the time we had. Extra creditr to the staff that were very helpful and they did it with a smile. We would very much like to come back and stay at this hotel another time and hopefully we can test the pool next time.

Reviewed January 15, 2010
12345
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