Exceptional”

The first trip to LA My first choice of hotels in LA The Inter Continental - Los Angeles Dawn Town. I Cannot commend it Highly Enough & Friends and Business aguaint service,Friendliness and Coming smile from all the Deserve.

Excellent Hotel Excellent Service”

All pros no cons... excellent Hotel with great bars and downtown LA Hot Spots

Awesome views, large rooms, excellent service ”

Loved the views from out 53rd floor ! The elevator system was a bit confusing at first as the lobby is up the top and the rooms underneath. Room size was great. Location was close to everywhere we wanted to be! Picking up our car at the valet was a bit inconvenient, had to go down a different set of escalators/lift to the car park to the valet office instead of being able to head down to the entrance of the hotel to have our car brought back to us like most valets.

Everything is fine except for the sevrice”

The location is fine. The lobby is fine. The room are fine. But not for the sevrice. I've stayed in this hotel fot 2 night. I asked for a kettle which was bought to my room 1.5 HOURS LATER at the first night. And in the second evening, I asked for a bathrobe, then I had been waitig in my room for 2.5 HOURS. By the way, their room service hotline is so hot to get through.

Excellent Hotel”

The hotel has excellent location, you can find shops, restaurants/bars, theaters near by. Everything in the hotel was good, service, room size, comfort and breakfast with many options and good quality. Although it is a bit expensive, this is a hotel definitely worth considering.

Modern state of the art upscale hotel”

Modern state of the art upscale hotel. The lights and A/C was controlled by my room key at the main door as well as by my bedside. My stay was perfect with everything from the caring staff to the incredible view. I was traveling alone but I felt safe here. There are separate elevators for visitors and guest. I would definitely stay here again.

Excellent”

In addition to hotel fees, have to pay additional deposit of 100 usd per night. So do have a usable credit card so that you can pay it. Refundable at end of stay. No complimentary water or water flask in room which is common in western countries. In general, pleasant stay and will stay there again if going in future as the location is superb with target and metro in close proximity.

Excellent”

I booked this hotel with agoda,, for two rooms ,the rate should includes bkfst for every one on the reservation but I was charged for two kid BF Per room Thats staying with me during my stay. When I make the reservation I by pass the lower rate with two BF but chose the higher cost Rate I would assume this is all inclusive in the rate . When I check in then the FD told me this rate only includes BK for two ! agoda need to make it clear that breakfast is only for two people in stead of for everyone on the same reservation !

Family visiting for weekend event”

Beautiful. Brand new. 73 stories high. We stayed on the 38th. Didn’t want to leave hotel. Just be ready for fast possible confusion in elevators! Nice staff. Right off metro and 7th line. Fees are expensive. No place to refrigerate anything in room.

Best of the best”

Gorgeous hotel - lobby, restaurants, rooms all have amazing views. Service is the best I have seen, from valet to security to front desk. Unreal value for the money!

Great Hotel in downtown - classy”

The Hotel is very classy - the location and lobby is somewhat confusing as you have to go all the way to the top for checkin. No parking - they only offer valet parking with charge. its expensive but you get what you paid for. linens and pillows are of good quality. Express checkout is good.

Unfortunate happenings lead to unfortunate ratings”

Unfortunately they seem to pay less attention to 'regular' rooms. The fridge was forgotten to be unlocked the first night, condiments for the tea/coffee machine was never replaced and the sink was clogged the first evening. Also there was just one bathrobe for two people. Furthermore: There was an earthquake on 4th of July 2019, around 10.30 am that occurred 100 miles north of L.A. but still was strongly notable. The whole building was shaking and panic occurred on the floor. The problem was that the security staff acted totally uncoordinated. There was no announcement so the staff started to evacuate random people even if you never should do that in such a situation. There's no risk of a building collapse so you should calm people down by telling them to stay in their rooms. Still we had to walk from floor 48 to the ground. The management fails totally in training their staff!! Staff was also shocked and unaware what to do. Unacceptable for a hotel on such level of luxury.

Magnificant hotel”

Hotel looks very new, everything very high quality, no space on refrigerator for water or other stuff and there is a waiting list for a minibar, other then that very good hotel.

Great location ”

I love this hotel, great location with spectacular view, room is clean and comfortable, enjoy stay here.

Awesome hotel”

Although the lobby is on the 70th floor which means every time when u wanna go out u need to change elevator, the quality of the facility and the staffs are so nice. I will definitely come back again.

Absolutely a delightful experience. There is a mall across the street and the view is amazing But”

But the front desk tries to sell me this pass which is confusing ,expensive and let along a lot of benefits seem to be at another location which is a bit away from the usual location .Also the view from the room is right in front of PWC’s office.It can be a bit awt

BEST ACCOMODATION IN LA DOWNTOWN”

The hotel did stand up to its international reputation. Thank you for the great service. Preshantha Dissanayake and Family.

Very nice view and location, but that' all”

I stayed at this hotel for 6 days. Hotel location is perfect and the view was very nice. My only complaint is we had to transfer the elevator if I wanted to go to my room. But the housekeeping of this hotel is horrible. I don't think, they ever changed the bed sheet. and they never vacuum the floor and toilet cleansing is also the worst. I thinks they need to improve their housekeeping level. Lastly, they did not return my deposit and I have to call and mail them to cancel the transaction. Nice view and location. but the people and the system needs improvement.

Good”

Just a few comments to consider: 1. Check-in counter on the 70th was extremely crowded at certain times as all guests had to come up to the 70th to access other floors, and on more than one occasion we had to wait for another elevator because the first one was full. It seemed only one of the three lifts was in operation during the earthquakes, which is not unreasonable, but it seemed to me that the hotel is too busy to manage all of its guests. 2. Not much to welcome guests on ground floor; 3. I asked for a kettle from concierge which was never brought up and when I called they said they didn’t have any record of my request; 4. When we went to pool area, there was no lounges so we were told we can use the cabanas, but then 10 minutes later we were told we had to move; 5. $50 per night Parking is exorbitant.

Outstanding!! Phenomenal!! Gloriously Impressive!!”

A Standing Ovation for Adriana, Elang and Damien ( parking) !!!!! Each in their own special way, made my stay a truly beautiful and wonderfully memorable Holiday experience...