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8.9

Excellent
/10
(383 reviews)See what guests said
Highly rated by guests – 87% would recommend
View13
Housekeeping9
Breakfast1
See map

9.2

Exceptional

Location rating score

Exceptional location
Popular neighborhood
Exceptional for walking
Walkable places
Seventh Street Marketplace

80 m

FIGat7th

120 m

Brooks Brothers

170 m

Fine Arts Building

180 m

777 Tower

210 m

Popular landmarks
Staples Center

1.0 km

Griffith Park

8.3 km

Hollywood Walk Of Fame

8.4 km

Griffith Observatory

8.5 km

La Brea Tar Pits and Museum

8.8 km

Closest landmarks
Tourist Information - Downtown LA

10 m

Consulate General of Lebanon

120 m

Consulate of Kyrgyz Republic

230 m

Jonathan Club

240 m

The Bloc Los Angeles

280 m

InterContinental - Los Angeles Downtown

"Great scene great restaurant and great servcies."

Jinjing - April 14, 2022
Premium Room InterContinental - Los Angeles Downtown
Lobby InterContinental - Los Angeles Downtown
Lobby InterContinental - Los Angeles Downtown
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Removed from saved list

2021

InterContinental - Los Angeles Downtown

900 Wilshire Boulevard, Downtown Los Angeles, Los Angeles (CA), United States, 90017 - See map

Make your best journey to Los Angeles (CA) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Conveniently situated in the Downtown Los Angeles part of Los Angeles (CA), this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Universal Studios Hollywood. Rated with 4.5 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Attention

This property is in high demand!

6 travelers have booked today.

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Important announcement -- "Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information. "
  • 260 meters to public transportation

  • Located in heart of Los Angeles (CA)

  • Free Wi-Fi in all rooms!

  • Hot tub

  • Steamroom

Value for money8.5
Location rating9.2
Nearest airportHawthorne Municipal Airport (HHR)
Distance to airport15.5 km

Rooms available at InterContinental - Los Angeles Downtown

1 King Bed Classic
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
Premium Room
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 queen beds or 1 king bed
Enter dates to see prices
2 Queen Beds Classic
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 queen beds
Enter dates to see prices
1 King Bed Suite Club Floor
...
  • Room size: 60 m²/646 ft²
Enter dates to see prices
1 King Bed Premium
...
  • Room size: 42 m²/452 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Bed Suite
...
  • Room size: 73 m²/786 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Premium Club Floor City View
...
  • Room size: 42 m²/452 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
1 King Bed Junior Suite
...
  • Room size: 60 m²/646 ft²
  • Outdoor view
  • 1 king bed
Enter dates to see prices
1 King Bed Classic Club Floor
...
  • Room size: 38 m²/409 ft²
  • Non-smoking
  • 1 king bed
Enter dates to see prices
2 Queen Beds Premium
...
  • Room size: 42 m²/452 ft²
  • Outdoor view
  • 2 queen beds
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at InterContinental - Los Angeles Downtown?

Check-in is from 04:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental - Los Angeles Downtown?

For those who wish to drive their own cars, InterContinental - Los Angeles Downtown has a car park available for guests. Parking is available for a fee of 53.90 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Los Angeles (CA) with private transportation, the hotel can arrange car rental for you.

Is breakfast offered at InterContinental - Los Angeles Downtown?

Wake up to a great buffet breakfast at InterContinental - Los Angeles Downtown. A selection of food types including western and full american breakfast options is available for guests. There's an additional charge of 35 USD for adults and 20 USD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental - Los Angeles Downtown?

InterContinental - Los Angeles Downtown features 2 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including international and western. Dishes are served in a la carte and buffet during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients. To meet any special dietary requirements, vegetarian diet is prepared with the utmost care and attention.

Can special events be hosted at InterContinental - Los Angeles Downtown?

Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at InterContinental - Los Angeles Downtown. Small or intimate events like birthday parties, entertainment events, honeymoons and graduation parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration, audio-visual equipment and music entertainment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations, food and beverage and flower petals are available upon request.

Can business events be hosted at InterContinental - Los Angeles Downtown?

On-site venues and convenient event services make InterContinental - Los Angeles Downtown an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. All available venues come in different styles and sizes and can accommodate up to 1755 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at InterContinental - Los Angeles Downtown?

InterContinental - Los Angeles Downtown does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to InterContinental - Los Angeles Downtown?

The closest train, metro, or bus station is 7th Street/Metro Center Metro Station, 280 m away from InterContinental - Los Angeles Downtown.

What restaurants are nearby InterContinental - Los Angeles Downtown?

InterContinental - Los Angeles Downtown’s neighborhood is Downtown Los Angeles which includes popular restaurants such as Spire 73, Dekkadance and Cafe Mirelli.

What popular shopping places are close to InterContinental - Los Angeles Downtown?

Located in the Downtown Los Angeles area, InterContinental - Los Angeles Downtown is close to great shopping choices like Seventh Street Marketplace, FIGat7th and Brooks Brothers.

What are popular attractions near InterContinental - Los Angeles Downtown?

InterContinental - Los Angeles Downtown is located in Downtown Los Angeles area, which is famous for attractions such as The Broad, Olvera Street and GRAMMY Museum.

What popular natural sightseeing spots are close to InterContinental - Los Angeles Downtown?

InterContinental - Los Angeles Downtown is located within Downtown Los Angeles, which makes it conveniently close to natural sights including El Pueblo de Los Angeles Historic Monument and Echo Park.

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Explore the neighborhood

What people love about InterContinental - Los Angeles Downtown

  • 9.6

    Exceptional

    "Great scene great restaurant and great servcies."

    Jinjing

    |

    April 14, 2022

  • 9.6

    Exceptional

    "Overall very pleasant stay."

    Jinjing

    |

    April 14, 2022

  • 10

    Exceptional

    "Best hotel in downtown."

    Madhu

    |

    April 2, 2022

Overall rating:

8.9

Excellent
383 reviews
Cleanliness
9.2
Facilities
8.8
Location
9.2
Read all reviews >
What travelers say they love:
Rooms are clean n bathrooms are really clean n nice.
Madhu from United States
Family with older children
More about InterContinental - Los Angeles Downtown

More about InterContinental - Los Angeles Downtown

InterContinental - Los Angeles Downtown

Make everyday special with all that Los Angeles (CA) has to offer with a stay at InterContinental - Los Angeles Downtown.
Enjoy all that InterContinental - Los Angeles Downtown has to offer! Free internet access provided within the hotel keeps you connected throughout your stay. Car hire services provided by InterContinental - Los Angeles Downtown makes it easy to plan your day trips, sightseeing, and more around Los Angeles (CA). For those driving their own car, parking is available for guests.
Always get the assistance you need with front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes. Booking the best tickets and getting the hottest restaurant reservations are made easy with help from the hotel's ticket service and tours. For longer stays or whenever you need it, the dry cleaning service and laundry service keep your favorite travel outfits clean and available. Feel like doing nothing? Available services like daily housekeeping let you get the most out of your time at InterContinental - Los Angeles Downtown.
For health reasons, smoking is not permitted anywhere inside the hotel. For guests who would like to smoke, the designated smoking areas are available.
All guestrooms at InterContinental - Los Angeles Downtown provide guests with a range of amenities to ensure a restful night. Enjoy your stay even more at the hotel, knowing that some selected rooms include linen service and air conditioning. For a bit of entertainment, guests will find television, in-room video streaming and cable TV available in some selected rooms. Don't worry about being thirsty as a coffee or tea maker and mini bar are provided in some guestrooms.
Bathroom amenities are just as important as others, and at the hotel you'll find a hair dryer, toiletries, bathrobes and towels available in some guest bathrooms.


Dining and things to do

Each morning you can start the day with a delicious in-house breakfast offered at InterContinental - Los Angeles Downtown. Don't start your vacation days without your morning coffee, available every morning in the café. A number of great dining options at the hotel assures that you'll always have convenient and delicious choices. A great night out couldn't be easier! Enjoy a fun evening without traveling outside at the bar and nightclub.
At InterContinental - Los Angeles Downtown you can even have groceries delivered to your room with their convenient service.
Fill your days with the array of activities and facilities offered at InterContinental - Los Angeles Downtown. A relaxing end to every day is possible with a visit to the hot tub and steam room. Don't forget to make a visit or two to the hotel's pool. At InterContinental - Los Angeles Downtown, every effort is made to make guests feel comfortable. Enjoy your favorite drink in your swimsuit at the hotel's poolside bar.
Burn off you vacation calories with a quick visit to the hotel's fitness facility. Challenge your travel group members or other guests to competitive fun, with the hotel's yoga room, tennis court and golf course on site. Got someone special waiting for you back home? Then easily pick up a memorable gift at the shops.


Around the property

Be sure to visit some of the city's popular sights during your stay in Los Angeles (CA). A great museum trip can be had at Griffith Observatory located 8.4 km away, with local art that provides a sense of the region. Don't forget to stop by the most iconic landmark in the area, the famous Hollywood Walk Of Fame just 8.3 km away.

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Amenities and facilities
Excellent
Facilities

8.8

Most talked about facilities

Car Park

1 mention

View

1 mention

Housekeeping

1 mention

Languages spoken

  • English

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Golf course [on-site]
  • Hot tub
  • Nightclub
  • Pool with view
  • Steamroom
  • Swimming pool [indoor]
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room

Cleanliness and safety

  • Anti-viral cleaning products
  • Body thermometer
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Bar
  • Coffee shop
  • Grocery delivery
  • Poolside bar
  • Restaurants

Services and conveniences

  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room

Access

  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms

Getting around

  • Car park [charges apply]
  • Rental car
  • Valet parking
Food and dining
Breakfast options
  • Buffet
Restaurants on site

Café WG

  • Cuisine: Local

No Dive Bar

  • Cuisine: American, Local

Sora

  • Cuisine: Japanese

Spire 73

  • Cuisine: American

Dekkadance

  • Cuisine: International

La Boucherie On 71

  • Cuisine: American, French
Location
900 Wilshire Boulevard, Downtown Los Angeles, Los Angeles (CA), United States, 90017
Exceptional
Location

9.2

Airports

  • Hawthorne Municipal Airport (HHR)
    15.5 km
  • Compton / Woodley Airport (CPM)
    18.0 km

Public transportation

  • 7th Street/Metro Center Metro Station
    280 m 1 min drive
  • Pershing Square Subway Station
    810 m 15 min walk

Hospital or clinic

  • Good Samaritan Hospital
    660 m 14 min walk

Shopping

  • The Grove Los Angeles
    9.3 km

Convenience store

  • 7 Eleven
    130 m 1 min drive

Cash withdrawal

  • ATM
    100 m 1 min walk
What's nearby

Popular landmarks

  • Staples Center
    1.0 km
  • Griffith Park
    8.3 km
  • Hollywood Walk Of Fame
    8.4 km
  • Griffith Observatory
    8.5 km
  • La Brea Tar Pits and Museum
    8.8 km
  • Madame Tussauds Hollywood
    9.4 km
  • Hollywood Sign
    10.3 km
  • Universal Studios Hollywood
    13.0 km
  • The Getty Center
    20.0 km
  • Venice Beach
    21.0 km

Nearby landmarks

  • Tourist Information - Downtown LA
    10 m
  • Seventh Street Marketplace
    80 m
  • Consulate General of Lebanon
    120 m
  • FIGat7th
    120 m
  • Brooks Brothers
    170 m
  • Fine Arts Building
    180 m
  • 777 Tower
    210 m
  • Consulate of Kyrgyz Republic
    230 m
  • Jonathan Club
    240 m
  • Macy's Plaza
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-17 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 18 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • Pool operation hours will be from 08:00am until 08:00pm.
  • The Hotel Facility Fee of USD 30 USD plus tax includes the following:
    Preferred reservation availability at Spire 73, the tallest open air rooftop restaurant/bar in the Western Hemisphere; reservations required.
    24 - hour complimentary access to Attitude Fitness Center.
    Complimentary premium internet access.
    Domestic and International calling (International calling up to 30 minutes daily).
    Complimentary package receiving (up to 5 packages per stay, bulky items not included).
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from16:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)35 USD

The property

  • Number of bars/lounges1
  • Number of restaurants2
  • Number of rooms 889

Parking

  • Daily parking fee53.90 USD
Property announcements

Due to COVID-19 circumstances, certain public facilities and areas may be closed in accordance with government directives. Please contact the property for more information.

Reviews of InterContinental - Los Angeles Downtown from real guests

Provided by verified guests of Agoda
8.9
/
10
Cleanliness9.2
Facilities8.8
Location9.2
Service8.8
Value for money8.5
High score for Los Angeles (CA)
Rating
9+ Exceptional (76)
8-9 Excellent (14)
7-8 Very Good (12)
6-7 Good (10)
<6 Below Expectation (8)
Time of the year
Mar - May (35)
Jun - Aug (34)
Sep - Nov (14)
Dec - Feb (37)
All guests (383)
All room types
All languages

Show reviews that mention 

Showing 120 verified guest comments
12345
9.6
Exceptional
Ina from Indonesia
Couple
2 Queen Beds Classic
Stayed 2 nights in August 2018

Exceptional”

The first trip to LA My first choice of hotels in LA The Inter Continental - Los Angeles Dawn Town. I Cannot commend it Highly Enough & Friends and Business aguaint service,Friendliness and Coming smile from all the Deserve.

Reviewed August 17, 2018

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10.0
Exceptional
Timothy from United States
Business traveler
1 King Bed Classic
Stayed 5 nights in February 2019

Excellent Hotel Excellent Service”

All pros no cons... excellent Hotel with great bars and downtown LA Hot Spots

Reviewed February 25, 2019

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10.0
Exceptional
Louisa from Australia
Couple
1 King Bed Premium
Stayed 3 nights in May 2019

Awesome views, large rooms, excellent service ”

Loved the views from out 53rd floor ! The elevator system was a bit confusing at first as the lobby is up the top and the rooms underneath. Room size was great. Location was close to everywhere we wanted to be! Picking up our car at the valet was a bit inconvenient, had to go down a different set of escalators/lift to the car park to the valet office instead of being able to head down to the entrance of the hotel to have our car brought back to us like most valets.

Reviewed June 14, 2019

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9.2
Exceptional
huang from China
Couple
1 King Bed Classic
Stayed 2 nights in February 2019

Everything is fine except for the sevrice”

The location is fine. The lobby is fine. The room are fine. But not for the sevrice. I've stayed in this hotel fot 2 night. I asked for a kettle which was bought to my room 1.5 HOURS LATER at the first night. And in the second evening, I asked for a bathrobe, then I had been waitig in my room for 2.5 HOURS. By the way, their room service hotline is so hot to get through.

Reviewed February 08, 2019

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10.0
Exceptional
Magda from Mexico
Business traveler
2 Queen Beds Classic
Stayed 2 nights in March 2020

Excellent Hotel”

The hotel has excellent location, you can find shops, restaurants/bars, theaters near by. Everything in the hotel was good, service, room size, comfort and breakfast with many options and good quality. Although it is a bit expensive, this is a hotel definitely worth considering.

Reviewed March 11, 2020

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10.0
Exceptional
CATHY from United States
Solo traveler
1 King Bed Classic
Stayed 7 nights in July 2019

Modern state of the art upscale hotel”

Modern state of the art upscale hotel. The lights and A/C was controlled by my room key at the main door as well as by my bedside. My stay was perfect with everything from the caring staff to the incredible view. I was traveling alone but I felt safe here. There are separate elevators for visitors and guest. I would definitely stay here again.

Reviewed August 02, 2019

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8.8
Excellent
Shirlee from Singapore
Group
Classic Room
Stayed 4 nights in August 2019

Excellent”

In addition to hotel fees, have to pay additional deposit of 100 usd per night. So do have a usable credit card so that you can pay it. Refundable at end of stay. No complimentary water or water flask in room which is common in western countries. In general, pleasant stay and will stay there again if going in future as the location is superb with target and metro in close proximity.

Reviewed September 11, 2019

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8.4
Excellent
Wenya from United States
Family with young children
2 Queen Beds Classic
Stayed 2 nights in February 2019

Excellent”

I booked this hotel with agoda,, for two rooms ,the rate should includes bkfst for every one on the reservation but I was charged for two kid BF Per room Thats staying with me during my stay. When I make the reservation I by pass the lower rate with two BF but chose the higher cost Rate I would assume this is all inclusive in the rate . When I check in then the FD told me this rate only includes BK for two ! agoda need to make it clear that breakfast is only for two people in stead of for everyone on the same reservation !

Reviewed February 19, 2019

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9.2
Exceptional
Ivan from United States
Family with teens
2 Queen Beds Classic
Stayed 3 nights in June 2019

Family visiting for weekend event”

Beautiful. Brand new. 73 stories high. We stayed on the 38th. Didn’t want to leave hotel. Just be ready for fast possible confusion in elevators! Nice staff. Right off metro and 7th line. Fees are expensive. No place to refrigerate anything in room.

Reviewed July 02, 2019

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9.6
Exceptional
Natalie from United States
Solo traveler
2 Queen Beds Classic
Stayed 1 night in June 2018

Best of the best”

Gorgeous hotel - lobby, restaurants, rooms all have amazing views. Service is the best I have seen, from valet to security to front desk. Unreal value for the money!

Reviewed June 05, 2018

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9.6
Exceptional
Filmer from Philippines
Group
Classic Room
Stayed 2 nights in April 2019

Great Hotel in downtown - classy”

The Hotel is very classy - the location and lobby is somewhat confusing as you have to go all the way to the top for checkin. No parking - they only offer valet parking with charge. its expensive but you get what you paid for. linens and pillows are of good quality. Express checkout is good.

Reviewed July 12, 2019

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7.2
Very good
Valério from Switzerland
Couple
1 King Bed Classic
Stayed 3 nights in July 2019

Unfortunate happenings lead to unfortunate ratings”

Unfortunately they seem to pay less attention to 'regular' rooms. The fridge was forgotten to be unlocked the first night, condiments for the tea/coffee machine was never replaced and the sink was clogged the first evening. Also there was just one bathrobe for two people. Furthermore: There was an earthquake on 4th of July 2019, around 10.30 am that occurred 100 miles north of L.A. but still was strongly notable. The whole building was shaking and panic occurred on the floor. The problem was that the security staff acted totally uncoordinated. There was no announcement so the staff started to evacuate random people even if you never should do that in such a situation. There's no risk of a building collapse so you should calm people down by telling them to stay in their rooms. Still we had to walk from floor 48 to the ground. The management fails totally in training their staff!! Staff was also shocked and unaware what to do. Unacceptable for a hotel on such level of luxury.

Reviewed July 05, 2019

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10.0
Exceptional
Idan from Israel
Couple
1 King Bed Classic
Stayed 4 nights in April 2018

Magnificant hotel”

Hotel looks very new, everything very high quality, no space on refrigerator for water or other stuff and there is a waiting list for a minibar, other then that very good hotel.

Reviewed April 10, 2018

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10.0
Exceptional
Yanhua from China
Solo traveler
Classic Room
Stayed 2 nights in July 2019

Great location ”

I love this hotel, great location with spectacular view, room is clean and comfortable, enjoy stay here.

Reviewed September 16, 2019

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10.0
Exceptional
Yu from Taiwan
Couple
Classic Room
Stayed 4 nights in June 2019

Awesome hotel”

Although the lobby is on the 70th floor which means every time when u wanna go out u need to change elevator, the quality of the facility and the staffs are so nice. I will definitely come back again.

Reviewed July 09, 2019

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9.6
Exceptional
XUNSHAN from China
Solo traveler
2 Queen Beds Classic
Stayed 1 night in April 2019

Absolutely a delightful experience. There is a mall across the street and the view is amazing But”

But the front desk tries to sell me this pass which is confusing ,expensive and let along a lot of benefits seem to be at another location which is a bit away from the usual location .Also the view from the room is right in front of PWC’s office.It can be a bit awt

Reviewed May 05, 2019

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10.0
Exceptional
Preshantha
Family with young children
2 Queen Beds Classic
Stayed 4 nights in July 2019

BEST ACCOMODATION IN LA DOWNTOWN”

The hotel did stand up to its international reputation. Thank you for the great service. Preshantha Dissanayake and Family.

Reviewed July 28, 2019

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6.4
Good
DONGYEOL from South Korea
Solo traveler
2 Queen Beds Classic
Stayed 6 nights in December 2018

Very nice view and location, but that' all”

I stayed at this hotel for 6 days. Hotel location is perfect and the view was very nice. My only complaint is we had to transfer the elevator if I wanted to go to my room. But the housekeeping of this hotel is horrible. I don't think, they ever changed the bed sheet. and they never vacuum the floor and toilet cleansing is also the worst. I thinks they need to improve their housekeeping level. Lastly, they did not return my deposit and I have to call and mail them to cancel the transaction. Nice view and location. but the people and the system needs improvement.

Reviewed January 10, 2019

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6.8
Good
Andrew from Australia
Couple
Classic Room
Stayed 2 nights in July 2019

Good”

Just a few comments to consider: 1. Check-in counter on the 70th was extremely crowded at certain times as all guests had to come up to the 70th to access other floors, and on more than one occasion we had to wait for another elevator because the first one was full. It seemed only one of the three lifts was in operation during the earthquakes, which is not unreasonable, but it seemed to me that the hotel is too busy to manage all of its guests. 2. Not much to welcome guests on ground floor; 3. I asked for a kettle from concierge which was never brought up and when I called they said they didn’t have any record of my request; 4. When we went to pool area, there was no lounges so we were told we can use the cabanas, but then 10 minutes later we were told we had to move; 5. $50 per night Parking is exorbitant.

Reviewed July 07, 2019

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10.0
Exceptional
TAMARA from United States
Solo traveler
1 King Bed Classic
Stayed 1 night in December 2018

Outstanding!! Phenomenal!! Gloriously Impressive!!”

A Standing Ovation for Adriana, Elang and Damien ( parking) !!!!! Each in their own special way, made my stay a truly beautiful and wonderfully memorable Holiday experience...

Reviewed December 28, 2018

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