Top of Nob Hill”

Great location at the top of Nob Hill. Nice clean rooms with good views. A bit of a wait to check in and check out. On site valet parking is expensive. Super comfortable beds and well appointed mini bar with snacks. Bring your own bottled water or pay $6 per bottle. Yikes!

Beautiful hotel”

I stayed with my daughters, and we all loved all things about this hotel. The only matter is about the parking area at the front yard of this hotel, it's rather cramped, so that it's inconvenient for drop off during arrival/departure.

Great hotel!”

I loved the hotel. The view from our room was lovely. The cable car passes the intersection across the hotel. Our room was beautifully decorated. It felt grand. Helen of Concierge was very helpful with our boarding pass. One issue. Since it was on top of Nob Hill, to go to Union Square, we had to walk about three blocks. That's not a problem when going down to Union Square. But when going back up to the hotel at the end of the day, the incline in the road is steep!

great location”

The staff is very friendly and will either help you or leave you alone, depending on what you want. Very friendly staff. I had a standard room, which was small, but I did love all the lovely extra touches the hotel had.

Prestigious Hotel best offers”

location, location and location ! was our priority, very well known hotel in san francisco, we were impressed by their services, fast responses from house keeping and their daily breakfast are amazing specially during fine weather in the morning side setting from their top floor i'd such a brearth taking. cleanliness also should be given applause we felt wonderful experience stayed in this hotel, looking forward to be back and feel the same experience.

Great rooms and location, but Internet is charged”

i stay there for two nights. the location is good. the room is nice. since i am on business travel, internet access is quite important. however, unlike many other hotels that offer free internet accesses, they charges the internet access per day.

Classic hotel in good location”

the hotel was located in the very nice area. you can look down to the city, and walk to the union square very easily. room was ok - traditional hotel settings. for the room i've stayed, water pressure at the shower was a bit weak.

Lovely hotel and service with a smile”

I enjoyed my stay in this hotel. It has a good location. Shopping center (Union Square), china town are within walking distance. Unluckily it is situated in the hill. So we had to climb up to get back to the hotel. It's quite tiring.

Traditional old world hotel with great views”

Stayed for two nights. Old world traditionally styled hotel with awesome views of San Francisco in higher floors. Also good 24 hours business center which I used during the trip. Rooms are adequately sized, not as small as some people suggest. Nob Hill excellent location as right across from Fairmont and wealthy neighborhood. Hotel service is good, not extraordinary. Got great deal on room rate so if you can get this hotel for under, think good deal due to location.

Too Bad About All The Tourists”

It's a great location, with amazing views of the city. The hotel its self is charming in how old it is. I enjoy historic hotels. The one drawback is all the tourists who clog up the tiny elevators, trying to get to Top of the Mark. Re: Top of the Mark, you, along with any yahoo off the street, are waiting for a table in a small area. Once inside, you are seating next to people acting like this is Senior Frogs on Spring Break. The menu is also indicative of a tourist location. Honestly, it's too bad they have catered to tourists, rather than an upscale experience. So much potential, and San Francisco certainly has the type of clientele who could visit an upscale bar in an otherwise upscale hotel.

Way over priced for what you get.”

Pros- the hotel has a amazing view at the top and is located in a great spot. Cons- way to over priced for what you get to a room. We stayed on 11th floor in a king room and there was a small hole in the bathroom ceiling with toilet paper stuffed in it. Not what I would expect for a $600 night hotel. NOTHING is compliementary at this hotel. Room was small. We stayed other night a small cute boutique hotels for way less and were nicer... I wasn’t impressed

Nice place great location”

Intercontinental Mark Hopkins San Francisco Hotel was a nice place. Located on the top of Nob Hill it was within walking distance of most of the places we visited. Make you pack some comfortable walking shoes. A cable car crosses right in front of the hotel. The band playing in The Top Of The Mark was awsome and had a great atmosphere. I woulsd stay there again

great place ”

i loved the place, the room was big, great bed, great service, fast efficient, the "top of the ark" restaurant is amazing, the view all over San Francisco is simply stunning. the only disappointing bit is the extra charge of 15 to 20 USD for a wireless connection

terrific location, local color, above traffic”

took one hour to check in---all about security--i didn't have the right documents--the desk clerks and managers were adamant, though apologized for the inconvenience. made zero sense. started out awful, especially with the sign behind the counter: "best hotel" award. i was asked to sign 4 pages of no smoking rules and then they gave me a room on the 5th floor that was unacceptable--the smell of stale smoke was toxic. they did move me to a clean room on the 8th floor after that.i am not usually a difficult guest, but this was supposed to be such a posh place, evidenced by the 6.50$ price on the bottle of water in the room.. the room was comfortable, the location, especially being above the traffic and the crowds, was very inviting. the fitness room , though small, was adequate, and the park across the street was welcoming and full of local color: the tai chi ladies early in the morning, the dog walkers, the kids playing in the sand...and the restaurant, top of the mark, was fantastic. expensive 75$ brunch on sunday, but when you make a morning of it, it is very pleasant

Nice hotel in great location, bathroom needs work”

great location and amazing views. the hotel is very nice and the beds are comfortable. the bathrooms and service need work however. i imagine the hotel was nowhere near full and yet they stuck me in a room with a handicap bathroom at the end of the hall. not sure why. it was clean but bare and the shower was not 5 star level. ordered room service and the food was mediocre at best. liked the beds though. plus i paid over $ for internet and it didn't even work most of the time. don't sell it i it doesn't work properly?

Good location and very friendly staff”

it was a pleasant experience to stay in the hotel. staff will greet you even in the driveway and help with your luggages. there are adequate number of hotel personnel behind the desk so the checkin is quick and hassle free. the room is well appointed, very soft bed and a large lcd tv. the only problem with the tv is the picture is too dark and one is unable to adjust it. the quality was not hd. the room is very clean and is maintained that way daily.

Great hotel, great service and great location”

first time in san francisco, and this was a great hotel to stay at. staff was very friendly, helpful and they go out of their way for their guests great location in nob hill, near all the great locations in san francisco. a lot of attractions are walking distance or you can take the cable car to all these place great room views, clean hotel, classic building

good view”

Very nice clean room, but 24 hour wi-fi service for about $16 is not recommended, because the connection is very bad. The hotel is located on top of the hill and it has good view, but if you plan to walk around the town, you must have good legs and heart to walk up the steep hill. Cable car goes up to the hill top, but you have to wait for a few cars (which could be over 30 minutes), to get a ride, because its very crowded.

Fantastic hotel. Great service and great location”

The hotel was in a great location and we found it was close to everywhere. The hotel itself was lovely and clean and the staff were friendly and helpful. We bought a 3 day cable car pass and caught it up the hill every time. It was very convenient. The shops were very close and it was only about a 5 - 10 min walk down the hill. There are plenty of little cafes or restaurants to have breakfast, lunch and dinner around. The hotel's buffet breakfast is also great. Having a drink up the top of hotel is a must. We also had a meal and were very pleased. All in all, we had a lovely trip and enjoyed out stay very much.

Brilliant Hotel i”

great hotel in a wonderful location in san francisco. 5 minute downhill walk to cbd (15 back it is steep). 10 minute walk to fishermans wharf. cable cars available to both locations. rooms big and clean. view from 15th flor bar and restaurant very good. entertainment most nights also good.