Christmas in NYC”

This is the second time I’ve stayed at the InterContinental New York Barclay Hotel, it never disappoints. The location is great if you are looking to see the sites in NYC, perfect walking distance to restaurants. Very close to Rockafeller Center and the Empire State Building. The staff here is friendly and the hotel is beautiful and clean!

Great Location and large room”

very nice hotel. my first impression when i walked into the lobby was wow, very nice. the room was spacious compared to other new york city hotels i've stayed at. i love the location, the hotel is within walking distance of time square. the staff was very friendly and i will definitely stay here again. i would also recommend this hotel to my friends.

Great place ”

We loved staying here, it was easy to find and not too Central as that area is very busy. The staff were great at check in and check out, plus getting us taxis whenever needed. The room was very clean and the bathroom was of a very high standard. If visiting New York again, we would definitely stay here.

Great hotel, fantastic location”

This was my third time staying at the InterContinental Barclay. The location can't be beat and the room is a nice size and the bed is very comfortable. The only thing was there seemed to be to too much furniture in my room (a second table with wheels was below the writing desk), but that's such a minor point just thought it was strange for a five-star hotel to store extra furniture in guestrooms. The other minor thing was housekeeping should check the bulbs. Each stay there have been broken light bulbs that were not replaced. A five-star hotel is all in the details. Other than these two very minor notes, I'd stay at the InterCon Barclay again next visit.

Well loved Suprise 60th trip for my mum”

I bought a trip to NY as a 60th birthday for my mum with my dad. They loved it. Pros Room and hotel very clean Fantastic cooked breakfast with variety each day. Beautiful staircase Walking distance to many attractions Cons Only that its mainly for business travel and so there are alot of people with laptops in the bar which isn't very relaxing.

Disappointed by the Hotel”

I am disappointed, utterly disappointed by the Intercontinental Hotel. First, the hotel is very old. It does not like what was presented by the photos. Second, the bathroom of this hotel is ridiculously small. Third, the service of the hotel is unacceptable. When I arrived, the room I was given does not even have a heater or air-conditioner in it. The temperature inside the room is unacceptably cold. I had to call someone up and fix this. I cannot believe that a four-star hotel would possess this kind of problem! No matter what, I,personally, do not recommend this hotel as your first choice in New York.

Nice hotel with a great breakfast”

the hotel is located 10min walk from times square and about the same from central park. the lobby of the hotel is nice and the hotel staff is very friendly and helpful. the highlight of the hotel stay was the breakfast which was very good (incl. in our room rate). the room was quite small but it since we didn't spend much time in the room it didn't matter to much.

comfortable and excellent service”

staff, service and facilities are great. good location for going around in nyc. among expensive hotels in nyc, the hotel is a good deal in agoda.

Nice hotel, great location”

This was my second stay at the InterCon Barclay. I was a little disappointed that despite booking a king-size bedroom, I was given a queen bedroom. I also didn't appreciate the two-tier Internet pricing. Aside from that, I'd stay herer again just for the location.

InterContinental The Barclay Hotel”

My husband and I chose this hotel because its within walking distance to our friend's apartment in NY. My impression of the hotel is just above average and a littel overpriced for the old-fashioned room.

Slendid service”

the hotel is located a little far out from the city centre times scuare. however the standard were high within its class. the service were outstanding and the breakfast buffet were superb. i would say "good value for money". the room were clean and had all the nessecaries as minibar, alot of tv-channels, bathrobe, slippers and so on.

Smallest toilets ever”

The hotel though the furnishings are very dated is in an excellent location. Many tourist attractions such as the Times Square, Museum of Modern Art, Central Park, the Grand Central Station and many other are within walking distance.Great market and great food options in the grand central station to explore. At just one block from the hotel there is a subway stations which connects the hotel with downtown Manatthan. The rooms are spacious, however the downside is that they have the smallest toilets ever.

Beautiful hotel staff indifferent”

The hotel is beautiful. The rooms were spacious and super comfortable. Everything was very classy and clean. My only issue was when we had a couple of issues and the staff attitude/ knowledge wasn’t there. I couldn’t make an international call from my room and was told 2 different things by 2 different people including they were having phone issues. On closer inspection by myself in the room, the plug had come lose from the wall! My brother couldn’t get into his room on day 2 and was told he didn’t have a reservation. I called down as made the booking. I was told I was speaking too fast, was spoken over then placed on hold and transferred to an answer machine!! I had to go downstairs to rectify this issue which wasn’t actually an issue. Also it was my brothers 50th birthday which they were aware of but nothing additional give - no upgrade no chocolates nothing which was disappointing as lady next to us at check in got a larger room offered as having issues with her booking!

Good value hotel”

Hotel reception was good. Good size clean room. Watch our for breakfast price at $45 which was excessive for coffee, orange juice and a spoon of scrambled egg. Should have gone out for breakfast.

Nice place!”

2 night stay over new years. too far away from times square to qualify for entry into the party area for nye celebrations. hotel itself is very comfortable and provides a great sleep-big bed and quiet. check in is strictly after 3pm which was a bit painful but that seems to be the norm in the usa. free wifi in lobby. a bit overpriced but a good oppurtunity to get a decent nights sleep.

Great location, lovely hotel, lobby, spacious room”

I had a lovely stay at the InterCon & would definitely consider it again. The only thing was the air-con would whine intermittently & there was only a coffee machine in the room. I like a cup of tea sometime, so a tea kettle as well would have been nice. Other than that, would highly recommend the hotel.

Nice and clean rooms”

Location was pretty good, relatively close to train/subway stations and walkable distance to Times Square area. The rooms were great- big, new and clean. Our only complaint was that the beds are too soft.

Services was disspointing”

Service right across by the front desk, stewarts at breakfast for most parts of our stay were disappointing as we expected a stellar service from Intercontinental. The concierge Adrien and the club lounge manager Josephina were great and it was a breath of fresh air to be served by them after a terrible week with most other staff.

Great trip with infant”

The hotel supplied a cot for us to use that was an actual cot not a portable mesh one, but a beautiful wooden one. The staff were all helpful and friendly. Will come back and stay again!!!

Not great”

If you are spending the money that you spend at a brand name hotel, you expect a level of quality. Regrettably the Intercontinental doesn't have it. Our room (despite being a "Superior King" was very small with a beat up 22" pre 1980 crt TV. The noise at night from outside the hotel was...phenomenal, Sound insulation must be almost zero, not good in central Manhattan. find somewhere else, there are plenty of good options.