This property is in high demand!
17 travelers have booked today.
InterContinental New York Barclay Hotel
111 East 48th Street, Midtown East, New York (NY), United States, 10017 - See map
Make your best journey to New York (NY) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Midtown East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.
Highlights
IHG Clean Promise
When you’re ready to travel again, we’ll be ready to welcome you
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
Facilities
Airport transfer
Valet parking
Pets allowed
Shuttle service
Tennis court
Free Wi-Fi in all rooms!
Front desk [24-hour]
Best choice in NYC”
1. Fabulous room - large size, windows, awesome bathrooms - we took with standing shower. Great for South Asians as it has a bidet in the commode. 2. Terrific service - within minutes, despite COVID staff shortage, housekeeping was on time and high quality. 3. Location - right near shopping, office - my son works for an Investment Bank - clean and busy area.
See room deals
Christmas in NYC”
This is the second time I’ve stayed at the InterContinental New York Barclay Hotel, it never disappoints. The location is great if you are looking to see the sites in NYC, perfect walking distance to restaurants. Very close to Rockafeller Center and the Empire State Building. The staff here is friendly and the hotel is beautiful and clean!
See room deals
Well loved Suprise 60th trip for my mum”
I bought a trip to NY as a 60th birthday for my mum with my dad. They loved it. Pros Room and hotel very clean Fantastic cooked breakfast with variety each day. Beautiful staircase Walking distance to many attractions Cons Only that its mainly for business travel and so there are alot of people with laptops in the bar which isn't very relaxing.
See room deals
Great beds, great service”
IMpressed with bed and pillows. Great service at front desk from Peter and others...very helpful. Would definitely stay again.
See room deals
Classy hotel, located perfectly for a quick holiday”
Excellent facilities and comfortable rooms
See room deals
Exceptional”
Comfortable room and good services.
See room deals
Beautiful hotel staff indifferent”
The hotel is beautiful. The rooms were spacious and super comfortable. Everything was very classy and clean. My only issue was when we had a couple of issues and the staff attitude/ knowledge wasn’t there. I couldn’t make an international call from my room and was told 2 different things by 2 different people including they were having phone issues. On closer inspection by myself in the room, the plug had come lose from the wall! My brother couldn’t get into his room on day 2 and was told he didn’t have a reservation. I called down as made the booking. I was told I was speaking too fast, was spoken over then placed on hold and transferred to an answer machine!! I had to go downstairs to rectify this issue which wasn’t actually an issue. Also it was my brothers 50th birthday which they were aware of but nothing additional give - no upgrade no chocolates nothing which was disappointing as lady next to us at check in got a larger room offered as having issues with her booking!
See room deals
Nice property in midtown NYC”
Well appointed room with good comfy bed. Convenience location.
See room deals
Nice historic hotel in midtown”
The location was convenient to major points of interest. During our stay (early June ‘21) services and amenities were quite limited (no bar, kitchen or coffee service) and many restaurants on the block were either closed or just starting to re-open. Hotel staff were pleasant but seemed overwhelmed at times. They had difficulty making recommendations and providing basic things like ice and bottled water. Still, we felt safe staying here and are grateful to return to a new normal in NYC.
See room deals
Good Location”
Very clean and neat hotel in the middle of city
See room deals
'Destination fee' is a pathetic rip-off and overly restrictive”
They charge a USD30/day 'destination fee' on top of the room fees and tax. They issue a card a check-in explaining what you can spend this on, but the criteria are pathetically restrictive, e.g. you can spend up to USD25 of this on food, but if you spend in the minibar then they charge you a USD20 restocking fee, so you basically have USD5 to spend. Ends up being a ridiculous rip-off. They should just charge 30 extra/day on the room rate and be up front about it!
See room deals
Housekeeping Disaster (DIRTY)”
The physical property is pretty nice with a huge lobby and a relatively modern room. However, the service is definitely not up to par with the prestige of the intercontinental brand. I stayed here for 10 nights and I have to say it was the worst housekeeping service I have ever experienced, notwithstanding the fact that this is a premium hotel. My room was not cleaned, there were stains on the floor, bins had dirty liquid residue, table surfaces were not wiped. Floors were not vacuumed. My tea is never replaced and I have to request them on a daily basis. Laundry bags were not replaced and the list goes on. (These are just things that I could see with my bare eyes, I wonder if they actually changed the sheets, towels, wipe down the phones, remote controls etc, in between guests) I made a complaint on day 3, but the issue present itself again a few days after. Cleanliness is a basic requirement for any hotels, more so during the covid era. It has been really disappointing to say the least with the level of cleanliness in this hotel, I have definitely expected better from a hotel of this calibre but clearly it is contrary to how it presents itself. I always try to be understanding and give them some tolerance, however with the issue persisting over the 10 days period, it is clearly an issue that they have to improve on. At the end of the day, it is a comfortable hotel but I do hope their housekeeping standards could improve. Also do note, the wifi is NOT highspeed. I have done speed test throughout my stay and it tops 10mbps at times.
See room deals
First time to have so much trouble in hotel”
Stayed 7 days. When I was arrived, cleaning status was not good. Found many hair, even used dental floss was in trash can in room. My colleagues and I stayed separately in 3 rooms and we had problem almost everyday with reservation(hotel gave my room key to someone else by mistake after I checked in), deposit, room key, fare(receipt was wrong so we had to fix it with hotel), etc.
See room deals
What happened of this management team!!!”
This hotel with a terrible service ! First issue: During I checking, I booked trough Agoda with premium king room and I did mention I want a one king bed during my booking, but they give me a two single bed after I go down again request to change, then the staff told me there is no more King bed room and ask me to upgrade to pay more! Why I book and paid for premium room amounts also can’t get the reverse? Second issue: at the 4nd nite I stay and during sleeping suddenly front desk called me, he name Ms Jennifer ( she is a manager !) And she told me that this is the last nite of my stay and request me to go down by now, I said I’m tired now can I do it by tomorrow? She said no, must come down now! What is the altitude like this serve to your customers?! This is a terrible of my stay in this hotel! I can’t imaging what gonna happen on me because my next stop I booked few more days in LA !
See room deals
Acceptable”
Very bad staff rude and cocky
See room deals
Great Location and large room”
very nice hotel. my first impression when i walked into the lobby was wow, very nice. the room was spacious compared to other new york city hotels i've stayed at. i love the location, the hotel is within walking distance of time square. the staff was very friendly and i will definitely stay here again. i would also recommend this hotel to my friends.
See room deals
Great place ”
We loved staying here, it was easy to find and not too Central as that area is very busy. The staff were great at check in and check out, plus getting us taxis whenever needed. The room was very clean and the bathroom was of a very high standard. If visiting New York again, we would definitely stay here.
See room deals
Great hotel, fantastic location”
This was my third time staying at the InterContinental Barclay. The location can't be beat and the room is a nice size and the bed is very comfortable. The only thing was there seemed to be to too much furniture in my room (a second table with wheels was below the writing desk), but that's such a minor point just thought it was strange for a five-star hotel to store extra furniture in guestrooms. The other minor thing was housekeeping should check the bulbs. Each stay there have been broken light bulbs that were not replaced. A five-star hotel is all in the details. Other than these two very minor notes, I'd stay at the InterCon Barclay again next visit.
See room deals
Disappointed by the Hotel”
I am disappointed, utterly disappointed by the Intercontinental Hotel. First, the hotel is very old. It does not like what was presented by the photos. Second, the bathroom of this hotel is ridiculously small. Third, the service of the hotel is unacceptable. When I arrived, the room I was given does not even have a heater or air-conditioner in it. The temperature inside the room is unacceptably cold. I had to call someone up and fix this. I cannot believe that a four-star hotel would possess this kind of problem! No matter what, I,personally, do not recommend this hotel as your first choice in New York.
See room deals
Nice hotel with a great breakfast”
the hotel is located 10min walk from times square and about the same from central park. the lobby of the hotel is nice and the hotel staff is very friendly and helpful. the highlight of the hotel stay was the breakfast which was very good (incl. in our room rate). the room was quite small but it since we didn't spend much time in the room it didn't matter to much.
See room deals