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8.5

Excellent
23.3% this month
/10
(1,784 reviews)See what guests said
Highly rated by guests – 83% would recommend
Housekeeping9
Breakfast3
24-hour front desk2
See map

8.8

Excellent

Location rating score

Excellent location - Inside city center
Popular neighborhood
Exceptional for walking
Parking
Available
Walkable places
Bliss49

160 m

Park Avenue

170 m

Helmsley Building

180 m

St Bartholomew’s Church

180 m

Eden Fine Art Gallery

210 m

Popular landmarks
Grand Central Terminal

410 m

Top of the Rock

560 m

Broadway

980 m

Times Square

980 m

Empire State Building

1.3 km

Closest landmarks
Consulate General of Japan

40 m

Quik Park Garage

230 m

Consulate General of Uruguay

240 m

Consulate General of Ghana

250 m

Consulate General of Algeria

280 m

InterContinental New York Barclay Hotel

"Very clean and neat hotel in the middle of city"

Supich - January 4, 2022
One Bedroom Deluxe King Suite InterContinental New York Barclay Hotel
Exterior view InterContinental New York Barclay Hotel
 InterContinental New York Barclay Hotel
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InterContinental New York Barclay Hotel

111 East 48th Street, Midtown East, New York (NY), United States, 10017 - See map

Make your best journey to New York (NY) with the promised standard of IHG Clean Promise, and enjoy free Wi-Fi in all rooms. Strategically situated in Midtown East, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Central Park. Rated with 5 stars, this high-quality property provides guests with access to restaurant and fitness center on-site.

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IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Doctor/nurse on call
  • 250 meters to public transportation

  • Airport transfer

  • Currency exchange

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

Value for money7.5
Location rating8.8
Nearest airportLaGuardia Airport (LGA)
Distance to airport8.8 km

Rooms available at InterContinental New York Barclay Hotel

Excellent
Room comfort & quality

8.3

One Bedroom Deluxe King Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Executive King
...
  • Room size: 28 m²/301 ft²
  • City view
  • 1 king bed
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Deluxe Double
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
Enter dates to see prices
Superior King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Deluxe King
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Superior Queen
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
Enter dates to see prices
Barclay King
...
  • City view
  • Shower
  • 1 king bed
Enter dates to see prices
Standard Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 queen bed
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Premier King
...
  • Room size: 27 m²/291 ft²
  • City view
  • 1 king bed
Enter dates to see prices
One Bedroom Premier King Suite
...
  • Room size: 25 m²/269 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

How much does it cost to stay at InterContinental New York Barclay Hotel?

Room rates depend on the dates, room types, and number of guests, so please click here to see the latest and best deals from Agoda!

What time is check-in and check-out at InterContinental New York Barclay Hotel?

Check-in is from 03:00 PM, and check-out is until 11:00 AM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental New York Barclay Hotel?

InterContinental New York Barclay Hotel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the "Let us know what you need" section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at InterContinental New York Barclay Hotel also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, InterContinental New York Barclay Hotel has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 60 USD per day. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around New York (NY) with private transportation, the hotel can arrange taxi service.

Is breakfast offered at InterContinental New York Barclay Hotel?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental New York Barclay Hotel. Adults can enjoy breakfast offered with an additional charge of 40 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental New York Barclay Hotel?

InterContinental New York Barclay Hotel features an on-site restaurant for your dining convenience.

What is the smoking policy at InterContinental New York Barclay Hotel?

InterContinental New York Barclay Hotel does not permit smoking in any of its rooms, but allows smoking in designated areas.

What is the closest train, metro, or bus station to InterContinental New York Barclay Hotel?

The closest train, metro, or bus station to InterContinental New York Barclay Hotel is 51st-53rd Streets-Lexington Avenue Subway Station, 240 m away.

What restaurants are nearby InterContinental New York Barclay Hotel?

Restaurants including Ole & Steen, S.Dynasty Chinese Restaurant and Ashley's Fine Foods are popular in InterContinental New York Barclay Hotel’s neighborhood which is known as Midtown East.

What popular shopping places are close to InterContinental New York Barclay Hotel?

Shopping options in InterContinental New York Barclay Hotel’s Midtown East neighborhood include Eden Fine Art Gallery, Origins and Joon Pens.

What are popular attractions near InterContinental New York Barclay Hotel?

InterContinental New York Barclay Hotel’s location in the Midtown East neighborhood makes it close to famous attractions including Grand Central Terminal, Chrysler Building and Park Avenue.

What popular natural sightseeing spots are close to InterContinental New York Barclay Hotel?

InterContinental New York Barclay Hotel’s nearby natural sights include Crane Lake Camp located in the same Midtown East area.

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Explore the neighborhood

What people love about InterContinental New York Barclay Hotel

  • 8

    Very good
    Cleanliness

    "Very clean and neat hotel in the middle of city"

    Supich

    |

    January 4, 2022

  • 10

    Exceptional
    Bathroom

    "Fabulous room - large size, windows, awesome bathrooms - we took with standing shower."

    AJAY

    |

    August 12, 2021

  • 10

    Exceptional

    "Great for South Asians as it has a bidet in the commode."

    AJAY

    |

    August 12, 2021

Overall rating:

8.5

Excellent
1,784 reviews
Cleanliness
8.5
Facilities
7.7
Location
8.8
Read all reviews >
What travelers say they love:
Great service at front desk from Peter and others.
Stephanie from United States
Couple
More about InterContinental New York Barclay Hotel

More about InterContinental New York Barclay Hotel

InterContinental New York Barclay Hotel

Get the most from an urban escape in New York (NY) when you book a room at InterContinental New York Barclay Hotel. Located right in the city center, InterContinental New York Barclay Hotel saves you time and travel by letting you wake up right in the heart of the best neighborhood.
At InterContinental New York Barclay Hotel, guests are bound to have a stress-free stay. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Taxi and shuttle services provided by the hotel make exploring New York (NY) even more convenient.
Guests can enjoy convenient available parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's ticket service. Packing light is possible at InterContinental New York Barclay Hotel thanks to the hotel's dry cleaning service and laundry service keeping your clothes clean.
Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel. Smoking is allowed only in the designated smoking areas provided by hotel.
All rooms at InterContinental New York Barclay Hotel are designed for comfort. For your comfort, some rooms at the hotel are equipped with air conditioning. In-room entertainment amenities are available in some rooms and include television and cable TV. In some select rooms, you can find a coffee or tea maker and mini bar at your disposal.
InterContinental New York Barclay Hotel also provides a hair dryer, toiletries, bathrobes and towels in bathrooms for select rooms.


Dining and things to do

Every day at InterContinental New York Barclay Hotel begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. A memorable night with your travel companions can be had without going far, at the hotel's bar. For the ultimate convenience, you can even have groceries delivered to your room at InterContinental New York Barclay Hotel, with their exclusive service.
Apart from amenities and services, InterContinental New York Barclay Hotel goes the extra mile to make sure all guests make the most of their time. Check out the hotel's fitness facility to stay fit and firm on vacation. Engage in some easy evening fun with other guests with the hotel's tennis court. Get social at the hotel's shared lounge and TV area, where you can meet other guests.
Grab some last-minute needs or local souvenirs for yourself or those back home without having to go anywhere at the shops available right on-site.


Around the property

Experience New York (NY) like a true local. An afternoon of browsing the works at The National 9/11 Memorial & Museum located 5.9 km away can familiarize you with the local art scene. Experience local culture through architecture at Top of the Rock located 560 m away.

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Amenities and facilities
Very good
Facilities

7.7

Most talked about facilities

Internet

5 mentions

Breakfast

4 mentions

Housekeeping

4 mentions

Taxi

1 mention

Languages spoken

  • English
  • French
  • Italian
  • Spanish

Accessibility

  • Wheelchair accessible

Internet access

  • Free Wi-Fi in all rooms!
  • Internet services
  • Wi-Fi in public areas

Things to do, ways to relax

  • Fitness center
  • Massage
  • Tennis court
  • Ticket services
  • Tours

Cleanliness and safety

  • Anti-viral cleaning products
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff

Dining, drinking, and snacking

  • Alternative meal arrangement
  • Bar
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]

Services and conveniences

  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Heating in public area
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Shops
  • Smoke-free property
  • Smoking area

For the kids

  • Family room
  • Kids meal

Access

  • Check-in/out [express]
  • Check-in [24-hour]
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Security [24-hour]

Getting around

  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Shuttle service
  • Taxi service
  • Valet parking

Available in all rooms

  • Air conditioning
  • Closet
  • Coffee/tea maker
  • Desk
  • Free bottled water
  • Hair dryer
  • Heating
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Satellite/cable channels
  • Shower
  • Slippers
  • Telephone
  • Toiletries
Food and dining
Breakfast options
  • American
  • Continental
  • Buffet
Restaurants on site

Gin Parlour

  • Cuisine: American
  • Menu: Buffet, A-la-carte
Location
111 East 48th Street, Midtown East, New York (NY), United States, 10017
Excellent
Location

8.8

Airports

  • LaGuardia Airport (LGA)
    8.8 km
  • Teterboro Airport (TEB)
    13.4 km

Public transportation

  • 51st-53rd Streets-Lexington Avenue Subway Station
    250 m 3 min walk
  • Grand Central Metro Station
    400 m 7 min walk

Hospital or clinic

  • pharmacy px
    530 m

Shopping

  • Macy's Herald Square
    1.3 km

Convenience store

  • 7 Eleven
    1.1 km 6 min drive

Cash withdrawal

  • ATM on-site
What's nearby

Popular landmarks

  • Grand Central Terminal
    410 m
  • Top of the Rock
    560 m
  • Broadway
    980 m
  • Times Square
    980 m
  • Empire State Building
    1.3 km
  • Central Park
    1.3 km
  • High Line
    2.7 km
  • The Metropolitan Museum of Art
    2.8 km
  • The National 9/11 Memorial & Museum
    5.9 km
  • Statue of Liberty
    9.5 km

Nearby landmarks

  • Consulate General of Japan
    40 m
  • Bliss49
    160 m
  • Park Avenue
    170 m
  • Helmsley Building
    180 m
  • St Bartholomew’s Church
    180 m
  • Eden Fine Art Gallery
    210 m
  • Quik Park Garage
    230 m
  • Consulate General of Uruguay
    240 m
  • 51st-53rd Streets-Lexington Avenue Subway Station
    250 m
  • Consulate General of Ghana
    250 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
Property policies
Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Infant 0-2 year(s)
Stay for free if using existing bedding.
Baby cot/crib available upon request
Children 3-18 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 19 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.
Some helpful facts

Check-in/Check-out

  • Check-in from15:00
  • Check-out until11:00

Extras

  • Breakfast charge (unless included in room price)40 USD
  • Daily Internet/Wi-Fi fee17 USD

The property

  • Non-smoking rooms/floorsYes
  • Number of bars/lounges1
  • Number of floors14
  • Number of restaurants1
  • Number of rooms 703

Parking

  • Daily parking fee60 USD
Property announcements

Upon check-in photo identification and authorization of credit card for USD 100 per day is required and is refundable. Cash will be accepted if credit card is unavailable. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges. Please note, this property will be closed until April 2015 due to renovations. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Reviews of InterContinental New York Barclay Hotel from real guests

Provided by verified guests of Agoda
8.1
/
10
Cleanliness8.5
Facilities7.7
Location8.8
Room comfort and quality8.3
Service7.6
Value for money7.5
High score for New York (NY)
Rating
9+ Exceptional (22)
8-9 Excellent (20)
7-8 Very Good (23)
6-7 Good (6)
<6 Below Expectation (9)
Time of the year
Mar - May (23)
Jun - Aug (26)
Sep - Nov (13)
Dec - Feb (18)
All guests (131)
All room types
All languages

Show reviews that mention 

Showing 80 verified guest comments
1234
10.0
Exceptional
Lauren from United States
Family with teens
Queen Mobility Accessible Roll In Shower
Stayed 3 nights in December 2019

Christmas in NYC”

This is the second time I’ve stayed at the InterContinental New York Barclay Hotel, it never disappoints. The location is great if you are looking to see the sites in NYC, perfect walking distance to restaurants. Very close to Rockafeller Center and the Empire State Building. The staff here is friendly and the hotel is beautiful and clean!

Reviewed December 28, 2019

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9.7
Exceptional
Jaron from United States
Couple
Stayed 2 nights in October 2011

Great Location and large room”

close to time square

very nice hotel. my first impression when i walked into the lobby was wow, very nice. the room was spacious compared to other new york city hotels i've stayed at. i love the location, the hotel is within walking distance of time square. the staff was very friendly and i will definitely stay here again. i would also recommend this hotel to my friends.

Reviewed October 17, 2011

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9.2
Exceptional
Susan from United Kingdom
Couple
Deluxe King
Stayed 3 nights in July 2017

Great place ”

We loved staying here, it was easy to find and not too Central as that area is very busy. The staff were great at check in and check out, plus getting us taxis whenever needed. The room was very clean and the bathroom was of a very high standard. If visiting New York again, we would definitely stay here.

Reviewed July 24, 2017

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7.7
Very good
CJ from United States
Business traveler
Deluxe King
Stayed 1 night in May 2013

Great hotel, fantastic location”

Location, nice-sized room, attentive staff

This was my third time staying at the InterContinental Barclay. The location can't be beat and the room is a nice size and the bed is very comfortable. The only thing was there seemed to be to too much furniture in my room (a second table with wheels was below the writing desk), but that's such a minor point just thought it was strange for a five-star hotel to store extra furniture in guestrooms. The other minor thing was housekeeping should check the bulbs. Each stay there have been broken light bulbs that were not replaced. A five-star hotel is all in the details. Other than these two very minor notes, I'd stay at the InterCon Barclay again next visit.

Reviewed May 27, 2013

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9.6
Exceptional
Keeley from United Kingdom
Couple
Standard Room
Stayed 5 nights in October 2019

Well loved Suprise 60th trip for my mum”

I bought a trip to NY as a 60th birthday for my mum with my dad. They loved it. Pros Room and hotel very clean Fantastic cooked breakfast with variety each day. Beautiful staircase Walking distance to many attractions Cons Only that its mainly for business travel and so there are alot of people with laptops in the bar which isn't very relaxing.

Reviewed October 10, 2019

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5.0
Zirui from China
Business traveler
Stayed 3 nights in December 2012

Disappointed by the Hotel”

Close to many financial institutions

I am disappointed, utterly disappointed by the Intercontinental Hotel. First, the hotel is very old. It does not like what was presented by the photos. Second, the bathroom of this hotel is ridiculously small. Third, the service of the hotel is unacceptable. When I arrived, the room I was given does not even have a heater or air-conditioner in it. The temperature inside the room is unacceptably cold. I had to call someone up and fix this. I cannot believe that a four-star hotel would possess this kind of problem! No matter what, I,personally, do not recommend this hotel as your first choice in New York.

Reviewed December 17, 2012

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8.7
Excellent
Daniel from Sweden
Couple
Stayed 1 night in January 2012

Nice hotel with a great breakfast”

Nice lobby, restaurant, bar and breakfast

the hotel is located 10min walk from times square and about the same from central park. the lobby of the hotel is nice and the hotel staff is very friendly and helpful. the highlight of the hotel stay was the breakfast which was very good (incl. in our room rate). the room was quite small but it since we didn't spend much time in the room it didn't matter to much.

Reviewed February 02, 2012

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10.0
Exceptional
TAKUMA from Japan
Business traveler
Stayed 2 nights in March 2011

comfortable and excellent service”

every points are excellent

staff, service and facilities are great. good location for going around in nyc. among expensive hotels in nyc, the hotel is a good deal in agoda.

Reviewed March 25, 2011

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7.0
Very good
CJ from United States
Business traveler
Deluxe King
Stayed 3 nights in May 2013

Nice hotel, great location”

Location, nice rooms, amenities

This was my second stay at the InterCon Barclay. I was a little disappointed that despite booking a king-size bedroom, I was given a queen bedroom. I also didn't appreciate the two-tier Internet pricing. Aside from that, I'd stay herer again just for the location.

Reviewed May 18, 2013

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7.7
Very good
Junko from Japan
Couple
Stayed 2 nights in August 2010

InterContinental The Barclay Hotel”

The hotel manager kindly allowed us to leave 3 luggages in the luggage room when we left for a 2-day-trip to Washinton despite the hotel policy of 1 luggage per person, provided that we would re-check in the hotel. Otherwise we were going to look for another hotel.
I was surprised to know that a plug adapter was not free. it costs 10 dollar a piece.

My husband and I chose this hotel because its within walking distance to our friend's apartment in NY. My impression of the hotel is just above average and a littel overpriced for the old-fashioned room.

Reviewed August 06, 2010

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9.3
Exceptional
Peter from Sweden
Couple
Stayed 2 nights in June 2011

Slendid service”

Service

the hotel is located a little far out from the city centre times scuare. however the standard were high within its class. the service were outstanding and the breakfast buffet were superb. i would say "good value for money". the room were clean and had all the nessecaries as minibar, alot of tv-channels, bathrobe, slippers and so on.

Reviewed September 07, 2011

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8.3
Excellent
wui from Singapore
Couple
Stayed 5 nights in August 2012

Smallest toilets ever”

Location

The hotel though the furnishings are very dated is in an excellent location. Many tourist attractions such as the Times Square, Museum of Modern Art, Central Park, the Grand Central Station and many other are within walking distance.Great market and great food options in the grand central station to explore. At just one block from the hotel there is a subway stations which connects the hotel with downtown Manatthan. The rooms are spacious, however the downside is that they have the smallest toilets ever.

Reviewed August 20, 2012

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8.0
Excellent
Claire
Group
Superior King
Stayed 1 night in May 2019

Beautiful hotel staff indifferent”

The hotel is beautiful. The rooms were spacious and super comfortable. Everything was very classy and clean. My only issue was when we had a couple of issues and the staff attitude/ knowledge wasn’t there. I couldn’t make an international call from my room and was told 2 different things by 2 different people including they were having phone issues. On closer inspection by myself in the room, the plug had come lose from the wall! My brother couldn’t get into his room on day 2 and was told he didn’t have a reservation. I called down as made the booking. I was told I was speaking too fast, was spoken over then placed on hold and transferred to an answer machine!! I had to go downstairs to rectify this issue which wasn’t actually an issue. Also it was my brothers 50th birthday which they were aware of but nothing additional give - no upgrade no chocolates nothing which was disappointing as lady next to us at check in got a larger room offered as having issues with her booking!

Reviewed May 27, 2019

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8.0
Excellent
Martin from United States
Business traveler
Standard Room
Stayed 1 night in November 2018

Good value hotel”

Hotel reception was good. Good size clean room. Watch our for breakfast price at $45 which was excessive for coffee, orange juice and a spoon of scrambled egg. Should have gone out for breakfast.

Reviewed November 21, 2018

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6.7
Good
Tim from Australia
Couple
Stayed 2 nights in December 2011

Nice place!”

Beautiful lobby and comfortable quiet room

2 night stay over new years. too far away from times square to qualify for entry into the party area for nye celebrations. hotel itself is very comfortable and provides a great sleep-big bed and quiet. check in is strictly after 3pm which was a bit painful but that seems to be the norm in the usa. free wifi in lobby. a bit overpriced but a good oppurtunity to get a decent nights sleep.

Reviewed January 07, 2012

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8.3
Excellent
CJ from United States
Business traveler
Stayed 4 nights in July 2012

Great location, lovely hotel, lobby, spacious room”

Fantastic location & the room on the executive floor was of a good size

I had a lovely stay at the InterCon & would definitely consider it again. The only thing was the air-con would whine intermittently & there was only a coffee machine in the room. I like a cup of tea sometime, so a tea kettle as well would have been nice. Other than that, would highly recommend the hotel.

Reviewed August 04, 2012

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7.2
Very good
Benjamin from Singapore
Couple
Deluxe King
Stayed 5 nights in December 2017

Nice and clean rooms”

Location was pretty good, relatively close to train/subway stations and walkable distance to Times Square area. The rooms were great- big, new and clean. Our only complaint was that the beds are too soft.

Reviewed March 08, 2018

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6.0
Buddhika from Sri Lanka
Business traveler
One Bedroom Deluxe King Suite
Stayed 7 nights in March 2018

Services was disspointing”

Service right across by the front desk, stewarts at breakfast for most parts of our stay were disappointing as we expected a stellar service from Intercontinental. The concierge Adrien and the club lounge manager Josephina were great and it was a breath of fresh air to be served by them after a terrible week with most other staff.

Reviewed April 02, 2018

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10.0
Exceptional
Rebecca from Australia
Family with young children
Executive King
Stayed 2 nights in July 2017

Great trip with infant”

The hotel supplied a cot for us to use that was an actual cot not a portable mesh one, but a beautiful wooden one. The staff were all helpful and friendly. Will come back and stay again!!!

Reviewed July 20, 2017

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5.3
Mark from New Zealand
Couple
Stayed 1 night in March 2010

Not great”

Location
Small rooms, very poor noise insulation (New York is noisy) Lousy restaurant.

If you are spending the money that you spend at a brand name hotel, you expect a level of quality. Regrettably the Intercontinental doesn't have it. Our room (despite being a "Superior King" was very small with a beat up 22" pre 1980 crt TV. The noise at night from outside the hotel was...phenomenal, Sound insulation must be almost zero, not good in central Manhattan. find somewhere else, there are plenty of good options.

Reviewed March 22, 2010

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