InterContinental New York Times Square
InterContinental New York Times Square
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8.4
Excellent

"Nice room and good breakfast."

Torben

|

November 1, 2017

Deluxe 2 Double Beds InterContinental New York Times Square
Deluxe 2 Double Beds
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Lobby InterContinental New York Times Square
Lobby
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Lobby InterContinental New York Times Square
Lobby
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Fitness center InterContinental New York Times Square
Fitness center
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See map InterContinental New York Times Square
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Exceptional
Location
9.2
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What guests are saying:
near Time Square, everything ok
Thang from Vietnam
Couple
It was great! But we booked for 4 but they only gave us complimentary breakfast for 2.
Maria from Philippines
Family with teens
Great
miyoung
Family with young children
Good, the location of the place is exelent since its in times square, and it has decent guest service
Ike from Indonesia
Family with teens
I'd stay there again.
Jay from United States
Family with teens
my stay was great, only complaint was the fact that they didn't have complementary WiFi, it's 2015...come on now.
Alex from United States
Business traveler
I like very much
Haryanto from Indonesia
Business traveler
Very good
El from United Kingdom
Solo traveler

InterContinental New York Times Square

Exceptional location
- Inside city center
- What's nearby?
Excellent
From 295 reviewsSee what guests said
8.1
/
10
Excellent cleanliness
8.5
Recommended by 80% of guests
Value for money7.4
Location rating9.2
Nearest airportLaGuardia Airport (LGA)
Distance to airport10.0 km
  • 170 meters to public transportation

  • Located in heart of New York (NY)

  • Free Wi-Fi in all rooms!

  • Air conditioning

Select your room
8.3
Excellent
Room comfort & quality
This property is in high demand!Booked 18 times since yesterday | 9 travelers are looking at this property right now
2 Double Beds with Sky View Room
2 Double Beds with Sky View Room
...
  • Room size: 25 m²/269 ft²
  • City view
  • 2 double beds
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Suite with City View
Suite with City View
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 super king bed
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1 King Deluxe Corner Room
1 King Deluxe Corner Room
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 1 king bed
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Intercontinental Deluxe Room
Intercontinental Deluxe Room
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 1 queen bed
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1 King Bed with Sky View
1 King Bed with Sky View
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 1 king bed
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1 King Deluxe
1 King Deluxe
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 1 king bed
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1 King Bed with Sky View Corner
1 King Bed with Sky View Corner
...
  • Room size: 32.52 m²/350 ft²
  • City view
  • 1 king bed
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Room Selected at Check-In
Room Selected at Check-In
...
  • Room size: 32 m²/344 ft²
  • Shower
  • 1 king bed or 2 double beds
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Deluxe 2 Double Beds
Deluxe 2 Double Beds
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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2 Doubles Superior Room
2 Doubles Superior Room
...
  • Room size: 25 m²/269 ft²
  • Non-smoking
  • 2 double beds
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What people love about the property

  • 8.4
    Excellent

    "Super fast check in, clean rooms, great housekeeping."

    Kapil

    |

    July 30, 2017

  • 9.6
    Exceptional

    "I really like the hotel its so clean and great location"

    mohammad

    |

    January 14, 2017

  • 9.6
    Exceptional

    "Great location (right above shake shack = best burgers ever!)."

    Caroline

    |

    February 17, 2016

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More about InterContinental New York Times Square

More about InterContinental New York Times Square

10.0
Exceptional

"The staff are helpful and respectful."

MARIA N.

|

June 15, 2017

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Smith's Bar and Restaurant
30 m American, Bar, Pub
Robert Emmett's
50 m American
Roxy Diner
50 m American, Diner
Italian cuisine
Italian cuisine
Mama's Pizza
60 m Italian, Pizza
Il Forno
70 m Italian, Pizza
Don Giovanni
130 m Italian, Pizza
Bar
Bar
The Mean Fiddler
260 m Bar, Irish, Pub
Blue Ruin Bar
320 m Bar, Pub
Rattle n Hum West
410 m Bar, Pub

What they offer

7.6
Very good

"Convenient and close to everything."

Poh I.

|

December 6, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

Please note, 'breakfast included' rates provide breakfast for 2 guests only irrespective of occupancy of the room. Breakfast for all additional guests will require additional charges. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Real reviews from real guests

Agoda Reviews (295)Booking.com Reviews (2771)
8.1
/
10
Cleanliness8.5
Facilities7.5
Location9.2
Room comfort and quality8.3
Service7.7
Value for money7.4
Provided by verified guests of Agoda
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All guests (295)
All room types

Show reviews that mention 

Showing 223 verified guest comments
12345
9.2
Exceptional
Lang from Singapore
Couple
1 King Deluxe
Stayed 4 nights in September 2018
The hotel is located right in Times Squares and there were lots of shops and restaurants. ”
We enjoyed our stay as the room is clean with very comfortable big bed. But we have some issues with wifi,which is not strong,it's connected but we couldnt use the internet. So we have to reply all our messages at the hotel lobby.
Reviewed September 24, 2018
6.4
Good
Mei from Malaysia
Couple
1 King Deluxe Corner Room
Stayed 5 nights in September 2018
Good”
Location was excellent being very close to the theatres and times Square. Found the staff relatively unfriendly compared to the other five star facilities I have stayed at during my travels. Perhaps it's because this is in new York after all and as is the case with big cities, the people are too harried to be friendly
Reviewed September 11, 2018
9.2
Exceptional
VANDANA from India
Couple
1 King Deluxe Corner Room
Stayed 9 nights in June 2017
Exceptional”
Our stay was pretty good and I would've definitely recommended it had it not been for the fact that I left my Gucci sunglasses behind in the hotel room while checking out and despite calling them from the cab on the way to the airport, they said that they had not been able to find it! Also they charged us for the Evian water bottle that I had moved from the allocated space to make place for my fresh milk carton, despite the fact that the bottle was right there...We were charged over 100USD for 1 bottle of water that we had not even drunk!! If the housekeeping is so stupid that they can't see the full bottle and realise that we have kept is aside because there is no space for the milk carton, then we really have nothing to say... We love the InterCon hotels and infact the Singpore one is one of our favourites, but it's these kind of things that make guests shy away from the entire chain.
Reviewed November 29, 2017
9.3
Exceptional
Daniel from Australia
Solo traveler
Intercontinental Deluxe Room
Stayed 1 night in January 2015
It's a pleasant stay”
Excellent Service, Complimentary Services, Excellent Room
The service was excellent, the rooms were great. The only suggestions I would make is to offer WiFi in room free of charge considering the nightly rate. Everyone was great with a high calibre service, the only issue I had with the staff was the reservations department; they don't put the customer first and preferred to produce a story/excuse instead of being honest and solving a problem.
Reviewed January 26, 2015
10.0
Exceptional
Tan from Singapore
Couple
Intercontinental Deluxe Room
Stayed 5 nights in May 2014
Great hotel”
Gd service staffs, location is excellent and the breakfast is wonderful
Totally adore this hotel for their excellent service. The bells boys, the receptions and everyone in this hotel provide great services and we love how convenient this hotel is as it's just within walking distance to Times Square and we loved the hotel breakfast! Great hotel
Reviewed November 09, 2014
8.7
Excellent
Cheng from Singapore
Couple
1 King Deluxe
Stayed 1 night in June 2014
Comfortable room with space”
Good lcoation in Times Square, Clean and big room, Good view
It was good value for money for an international hotel chain in Times Square. The rooms were clean and big with a good view of Times Square. Check-in and out were also easy. No trouble at all in this easy hotel.
Reviewed June 10, 2014
9.0
Exceptional
Alexander from Austria
Solo traveler
Intercontinental Deluxe Room
Stayed 3 nights in January 2014
Central and easily accessible”
Very friendly staff, view of room, nice shower
Only had 24hrs, but these were the best part of my holiday - mostly because the staff was very friendly and attentive - starting with the porters over the lady on the check-in & check-out and the waitress at the lounge. I felt welcome and immediately at home.
Reviewed January 18, 2014
9.7
Exceptional
Jasmin from Philippines
Family with teens
2 Doubles Superior Room
Stayed 6 nights in August 2013
Ideal for shopping, sightseeing and restaurants .”
The hotel is conveniently located.The room was large and the beds were comfortable. The staff were warm and friendly.
Our six nights stay at the Intercontinental Hotel was great. We stayed in a room with two double beds, which was ideal for a family of four. The hotel is just a few minutes walk to Times Square where shopping, entertainment and restaurants could be experienced.One good thing, the MRT station is right next to the hotel.
Reviewed September 10, 2013
8.7
Excellent
Raja from India
Business traveler
Stayed 3 nights in September 2012
Small Rooms, kinda squeezed but had a nice view ”
location, excellent staff
nice view from the top, excellent and courteous staff at welcome, lobby, bell desk. restaurant had apparently not so welcoming staff. location quite easy to times square and right in the heart of things in new york
Reviewed September 19, 2012
9.0
Exceptional
Patrick from United Kingdom
Group
Stayed 2 nights in August 2012
Great location & friendly staff”
Very comfortable quiet room
Extremely helpful and friendly staff at front desk, concierge and the hotel bar which pulls an after work and post theatre crowd. The tapas menu was excellent and breakfast was delicious. On both mornings the service was welcoming and efficient.
Reviewed September 12, 2012
9.0
Exceptional
Audy from Indonesia
Couple
Stayed 4 nights in July 2012
Perfect location, charming decor”
good service
Stylish and clean with friendly staff. It was a really nice place and a good value, considering the location. The location is fantastic, the rooms nicely appointed and maintained, but the most praise has to go to the staff. The front office associates were all friendly and willing to help in any way.
Reviewed July 25, 2012
9.7
Exceptional
wang from China
Couple
Stayed 3 nights in March 2012
lovely hotel and great service ”
lights and furnitures
the staff was very polite and well mannered, they provided a great service. the cleaner was also warm, they smile and say hi every time when you walk by. the hotel is very new, i like the renovations a lot, as they are very modern and the beds are so comfortable. also it's close to all the shoppings and subway transports. i highly recommend this hotel.
Reviewed March 21, 2012
8.8
Excellent
David from United Kingdom
Couple
1 King Deluxe Corner Room
Stayed 6 nights in April 2018
Amazing city break.”
Busy city centre location 2 minutes walk to Times Sq. Very comfortable room and good value for money room service. Concierge had excellent knowledge of travel tips etc. Subway 2 doors away so easy to get to any part of the city. Hop on Hop off buses main connection point 3 minutes walk away. For views, try to get a corner room above the 15th floor.
Reviewed May 06, 2018
4.8
Gary from Indonesia
Couple
Superior King Bed
Stayed 1 night in December 2017
Very Thrifty Hotel”
Not value for money at all as compared to the new Intercontinental Los Angeles. More expensive than W Hotel, but W Hotel definitely is more worth it if you wanna stay in Times Square. No amenities are in the room of IC New York, unless you request for it. Don't be shock, IC New York check out time is 11 am, luckily i requested to extend to 1 pm. Definitely not coming back and not recommended at all.
Reviewed February 24, 2018
3.6
DARIUS from Philippines
Couple
1 King Deluxe Corner Room
Stayed 5 nights in April 2018
Staff was not accommodating. Room was dirty.”
The first room we were assigned at was really bad and terrible - there were stains from what looked like burger sauce in the bed sheets and in the curtains, strands of hair were everywhere, and the general smell of the floor was not for a 5star hotel, and there are 4 big plastic thrash bags just outside our room. Good thing, they transferred us to a better floor -- only after we complained. The staff was a bit rude, even after we politely asked what time can we move to our room (because we knew it was beyond published check in time already). Hotel lobby is not impressive as well.
Reviewed August 13, 2018
8.0
Excellent
Majid from Qatar
Family with teens
Deluxe 2 Double Beds
Stayed 3 nights in January 2018
Great location and did staff”
Excellent location near Time Square and rooms are cleaned the bed and belows are great .
Reviewed February 07, 2018
9.2
Exceptional
Thavipol from Thailand
Family with teens
Deluxe 2 Double Beds
Stayed 3 nights in June 2017
The refrigerator is a problem in service sincerity”
Good = almost everything Not good = Refrigerator Usage Providing The automatic checking system of no allowance to remove anything out, unless being charged on bill shows the insincere in service. The best way is to prepare less things in the fridge or do it upon request.
Reviewed July 01, 2017
5.2
Kathy from New Zealand
Group
2 Doubles Superior Room
Stayed 2 nights in June 2017
Above average”
The room was smaller than expected, old and clean, the door lock was broken, the bathroom was clean and spacious. The some of the front desk people were rude, with can't-be-bothered-to-serve-you kinda attitude, but I think this is a NY thing. We touched the drinks for few seconds in the fridge, and it appeared on the bill, although we didn't get charged, this is a weird thing/system to have for a five star hotel, it's almost like they care more about the money than the service and its customer. Unlike other five star, we don't get any complimentary waters... In general, I would degrade this hotel to a three or four star instead. However, location is five star.
Reviewed June 27, 2017
8.8
Excellent
Nabil from United Arab Emirates
Family with teens
Stayed 6 nights in December 2016
Very good Hotel need little bid furniture revamp ”
All in all he Hotel is very good, but they should update their policies a bit. We stayed for six nights and spent the New Year eve night in the Hotel at Stinger, but when I asked them to extend our check out time they charged us $100. The answer was it's the Hotel policy! Also we want to commend Nick on his great job at Stinger, he is real gentleman in his service and customer approach, best regards to him.
Reviewed January 04, 2017
8.0
Excellent
TouFelix from Hong Kong
Business traveler
Superior King Bed
Stayed 3 nights in February 2016
Recommended”
After encountering the unfriendly staff members at the front desk, I was almost certain that I'd never come back to this hotel. However, a manager (forgot his name) immediately called me after hearing my dissatisfaction through an online survey of check-in experience. The manager apologized and asked us "is there anything I can do for you?" We respectfully declined but were very impressed with the manager's genuine hospitality. Then the surprise came later that night when a complimentary basket was delivered to our room including a bottle of wine, fruit and cheese samples. It was such a nice gesture by the hotel's manager. We will definitely come back!
Reviewed April 25, 2016
12345
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  • Exceptional location
  • Broadway
  • 42nd St Port Authority Bus Terminal Subway Station is within 0.17 km