Excellent hotel!”

The club lounge was fantastic; it was never packed with people and offered a good respite from the rowdiness outside. Rooms were modern and clean and spacious. Nha Trang wasn't a really compelling beach location (the water wasn't as pristine as I thought it would be), so having this hotel to hide out in and relax for the weekend was fantastic. Well worth the price!

Perfect relaxation ”

We decided to upgrade to a club room and extended our stay. And it was worth it. Can’t fault this hotel just had a great 4 nights of fine food beautiful ocean views and awesome service from everyone. Delicious breakfast buffet., amazing seafood buffet at a very reasonable price. Amazing cocktails and canapés in the club room. 10/10 all round.

Exceptional”

Everything was great but the breakfast was a bit disappointing. I don’t think it worth $25. However the room was impeccable! It was large, clean, cozy and everything. I enjoyed the time in the bath with the bluetooth speaker music on. The light of the bath made me look good. I’ll come back!!!

Overall, it is great!”

The coffee marker in the room was dirty on the first day I arrived. It was cleaned after a friendly reminder at the front desk. Other than that, it is good. The morning buffet breakfast was absolutely worth the money. However, I am a little bit disappointed with the dinner buffet. Collecting empty dishes service is on request. It was around eight in the evening but the staff were busy with the preparation for the next morning so that no one serve us. I am not expecting that with a 5 star hotel.

Overall satisfied”

We would like you to have a welcome drink while waiting for your check-in. I'd like to replace it with a shower with a filter. Thank you very much for keeping the carrier before and after check-in and check-out. Overall satisfied.

Great location”

Good for Nhatrang city tour Fitness and swimming pool was soso bit smaller than I expected. Breakfast was great but too many people were lining up- no dessert choices / The Room was awesome. Nice view and nice bedding.

Nice hotel!”

Beautiful room, right in front of the beach, great swimming pool and good food.

Exceptional”

Very touching when sending birthday cake to us. Your front desk staff is so detailed and observed my wife birthday

Excellent ”

So wonderful blackfast, swimming pool, room and good location This hotel location is near night market.

Convenience location for traveller”

Located in good place for traveller. I was book for deluxe ocean view but I can see half ocean and half Sheraton view. Anyway breakfast is good and staffs are very kind. Takes about 20-30mins to Lanterns or Cong Caphe.

Great hotel with awesome view”

Amazing ocean view from the hotel, you can just stay in the balcony the whole day just staring at the coastline. Very close to shopping malls and restaurants. Must visit Runam cafe and Skypoint which is walking distance from the hotel.

Nice rice with great view”

We stayed in the King Bed Deluxe Ocean View for 3 nights. The room is very nice and clean. I like the balcony which gave us a great ocean view. The hotel is located just next to the shore. Walking distance to most of the restaurants and bars. Highly recommended.

Very Grand hotel with good location”

Very grand hotel with good location in downtown, room is clean and big. Being upgrade to a deluxe room, the room is even bigger than expected. buffet breakfast taste is good, many food varieties. However, few hotel check-in staff not so nice, as well as the evening seafood buffet is not value for money, seafood has limited choices and not fresh.

Pleasant stay with a few teething problems”

Pros: Great hotel, great location and wonderful beach spot with little foot traffic during the day until 3pm. Ideal for couples and families. Cons: 1. Hot water was limited throughout the day and water pressure was not strong. 2. Got a loud awakeing at 7am from the school next to the hotel playing loud music for at least 1 hour. 3. Power outage in the entire hotel on 30th June for 45mins. People stuck in the elevators and very limited emergency backup power. A bad day for a lot of people! Even costa seafood had to close due to the power blackout.

Very nice hotel with excellent sea view ”

Stayed in this hotel for 3 nights with a group of 5. We booked 3 rooms all with excellent sea view. The balcony is a bit small but good enough for you to enjoy the great view. The hotel is quite new and clean with very comfortable bed ! Location is nice and there are lots of shops, restaurants around the hotel. The breakfast is also very nice ! Same as other intercontinental hotel, great value ! The hotel is not on the beach and we have to cross a main road to reach the beach ! The staff there is very helpful helping us to cross the busy road. So, not a problem to cross the road at all. (The pool in the hotel is a bit small and thus, we go to the beach instead) But... the service quality in the front desk varies. Some are helpful but some are very poor. If you are served by poor un-trained staff in front desk, I suggest you simply ignore him/her and go directly to talk to the supervisor. The untrained staff will get you angry and ruin your holiday. The supervisor will be able to help. Overall, this is still a nice hotel that I will recommend !

Best location”

We arrived late and lucky us got a free upgrade to a suite. with bedroom and living room facing the ocean. We were on a lower floor, but can't hear the noise from the main road. Excellent for the price.

Nice but noisy”

I stayed here a few times. This time, my room was very noisy. I can hear horn from the street and people shouting from the beach( not only from the bicycle racing) .they need to change the doors. Happy with staff and food.

Wonderful location and terrific service”

The hotel is located right beside the beach and our suite has a marvelous view. Loved it! Great room service and chauffeur service. The information desk also helps sending postcards which is very sweet. The food in Costa is quite nice as well. The swimming pool is rather compact but looks nice in photo XD.

Awesome experience”

visited back in dec 2016. Weather wasnt great but the hotel was definitely a highlight of the trip. Very easy to get around, room is superb, view is excellent and the service is awesome! Breakfast has many choices and were tasty.

Very nice experience with the service ”

The hotel lication is great, just nearby the beach. The service in the hotel is surprisingly good. There are several different packages offered by the hotel, so we upgraded our room with breakfast and afternoon tea with reasonable price. We feel very satisfied with the service and the facilities at the hotel. The room is very comfortable with nice ocean view. Overall it's very relaxing to stay here and it will be my choice again if I travel to Nha Trang.