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Bed, InterContinental Residences Saigon in Ho Chi Minh City
1 Bedroom Residence Balcony - View, InterContinental Residences Saigon in Ho Chi Minh City
a woman sitting on a couch in a living room, InterContinental Residences Saigon in Ho Chi Minh City
a man standing next to a woman holding a wii controller, InterContinental Residences Saigon in Ho Chi Minh City
Swimming pool, InterContinental Residences Saigon in Ho Chi Minh City
a large swimming pool with a large window, InterContinental Residences Saigon in Ho Chi Minh City
Fitness center, InterContinental Residences Saigon in Ho Chi Minh City

Removed from saved list

9.0

Exceptional

399 reviews

399 reviews

Housekeeping8
Breakfast6
View3
See map
See map

9.2

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
FREE
Walkable places
Kumho Plaza

40 m

sunflower 2

50 m

Ho Chi Minh City's Book Street

60 m

Diamond Superbowl

110 m

Diamond Plaza

120 m

Popular landmarks
Central Post Office

260 m

A O Show - Lune Production

660 m

Saigon Opera House (Ho Chi Minh Municipal Theater)

660 m

The Independence Palace

680 m

War Remnants Museum

850 m

Closest landmarks
mPlaza underground

50 m

Consulate of France

150 m

Family Medica Practice HCMC

160 m

US Consulate General

170 m

Consulate of the United States

180 m

InterContinental Residences Saigon

Corner Nguyen Du St & Hai Ba Trung Street, District 1, Ho Chi Minh City, Vietnam, 70000 - See map

In addition to the standard of IHG Clean Promise, all guests get free Wi-Fi in all rooms and free parking if arriving by car. Strategically situated in District 1, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous War Remnants Museum. Rated with 5 stars, this high-quality property provides guests with access to massage, restaurant and hot tub on-site.

Highlights

Sparkling clean

Inside city center

Check-in [24-hour]

Excellent room comfort & quality

Airport transfer

IHG Clean Promise

When you’re ready to travel again, we’ll be ready to welcome you

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
Doctor/nurse on call
Important announcement -- "Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information."
Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Spa

Check-in/out [express]

Luggage storage

Your dates are popular among travelersPopular destination! Properties in Ho Chi Minh City are being booked every minute!
Value for money8.8
Distance to city center1.0 km
Location rating9.2
Nearest airportTan Son Nhat International Airport (SGN)
Distance to airport6.1 km

Rooms available at InterContinental Residences Saigon

Exceptional
Room comfort & quality

9.7

3 Bedroom Apartment
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
2 Bedroom Apartment
...
  • Room size: 117 m²/1259 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
1 Bedroom Residence
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Three-Bedroom Apartment with Panoramic View
...
  • Room size: 160 m²/1722 ft²
  • Outdoor view
  • 2 single beds & 1 king bed ...
Enter dates to see prices
1 King 1 Bedroom Apartment No balcony
...
  • Room size: 78 m²/840 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Bedroom Residence Balcony City View
...
  • Room size: 129 m²/1389 ft²
  • City view
  • 1 king bed & 2 single beds
Enter dates to see prices
Two-Bedroom Apartment with Panoramic View
...
  • Room size: 129 m²/1389 ft²
  • Outdoor view
  • 1 king bed & 2 single beds
Enter dates to see prices
3 Bedroom Residence Balcony City View
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
3 Bedroom Residence River View
...
  • Room size: 160 m²/1722 ft²
  • River view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices
3 Bedroom Residence Balcony
...
  • Room size: 160 m²/1722 ft²
  • City view
  • 1 king bed & 1 king bed & 2...
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at InterContinental Residences Saigon?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Residences Saigon?

InterContinental Residences Saigon is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 81 USD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Residences Saigon has a car park right on site for maximum convenience. Parking is free for guests. You can drive in and park yourself, or use valet service offered at the hotel. If you're looking for an easy way to get around Ho Chi Minh City with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at InterContinental Residences Saigon?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental Residences Saigon. A selection of food types including western, full american and asian breakfast options is available for guests. Adults can enjoy breakfast offered with an additional charge of 24 USD if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental Residences Saigon?

InterContinental Residences Saigon features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients.

Can special events be hosted at InterContinental Residences Saigon?

Your special occasion or event can be hosted at the InterContinental Residences Saigon's venue. Both indoor and outdoor venues are available to choose for your special gathering. Large events and gatherings such as weddings, private events and engagements can be hosted at InterContinental Residences Saigon. Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for in-house catering, wireless internet, in-house planning, audio-visual equipment and music entertainment are offered to help your event go smoothly.

Can business events be hosted at InterContinental Residences Saigon?

On-site venues and convenient event services make InterContinental Residences Saigon an ideal choice for hosting events such as seminars, conferences and meetings. The 6 venues can accommodate up to 900 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at InterContinental Residences Saigon?

InterContinental Residences Saigon does not permit smoking in any of its rooms, but allows smoking in designated areas.

What restaurants are nearby InterContinental Residences Saigon?

Restaurants including Ngon Restaurant, Pho Quynh and Cuc Gach Quan are popular in InterContinental Residences Saigon’s neighborhood which is known as District 1.

What popular shopping places are close to InterContinental Residences Saigon?

Shopping options in InterContinental Residences Saigon’s District 1 neighborhood include Ben Thanh Market, Benthanh Street Food Market and Vincom Center.

What are popular attractions near InterContinental Residences Saigon?

InterContinental Residences Saigon’s location in the District 1 neighborhood makes it close to famous attractions including Central Post Office, The Independence Palace and Saigon Notre Dame Cathedral.

What popular natural sightseeing spots are close to InterContinental Residences Saigon?

InterContinental Residences Saigon’s nearby natural sights include Can Gio Mangrove Biosphere Reserve and TransOcean located in the same District 1 area.

See map

Explore the neighborhood

What people love about InterContinental Residences Saigon

  • 10

    Exceptional
    Cleanliness

    "The rooms are massive and clean, the service is top tier, and this has to be the best breakfast buffet in the city."

    Ian

    |

    December 25, 2022

  • 10

    Exceptional
    Cleanliness

    "We stayed for a week and found the rooms to be clean comfortable and plenty of space."

    Adam

    |

    December 20, 2022

  • 9.6

    Exceptional
    Location

    "Nice apartment, well furnished, great location."

    Ashish

    |

    January 16, 2023

Overall rating:

9

Exceptional
399 reviews
Cleanliness
9.4
Facilities
9.1
Location
9.2
Read all reviews >
What travelers say they love:
Enjoyed the room and the staff were very hospitable.
Trisha from Singapore
Couple
More about InterContinental Residences Saigon

More about InterContinental Residences Saigon

InterContinental Residences Saigon

InterContinental Residences Saigon is the perfect choice for travelers who want to take in the sights and sounds of Ho Chi Minh City. Experience an urban escape in Ho Chi Minh City with a stay at InterContinental Residences Saigon, with its exceptional location right in the city center.
InterContinental Residences Saigon provides a range services and amenities to help make your stay more comfortable. Never be out of touch with your contacts, with free Wi-Fi offered throughout your stay. If you need a ride from or to the airport, the hotel can arrange it before your check-in date. Taxi and car hire services provided by the hotel make it easy to plan your day trips, sightseeing, and more around Ho Chi Minh City.
If you plan to arrive by car, you'll appreciate the hotel's free parking, right on-site. The hotel provides front desk services such as concierge service, luggage storage and safety deposit boxes for guests' convenience. If you need, the ticket service and tours can even help you book tickets and reservations at all the best shows and programs nearby. Staying for a long time, or just need clean clothes? dry cleaning service and laundry service offered at the hotel will keep your favorite travel outfits clean and available.
For lazy days and nights, in-room conveniences like 24-hour room service, room service and daily housekeeping let you make the most of your room. Little things you forgot to pack aren't a big problem! Just stop by the convenience stores to get what you need. Please be advised that smoking is not allowed in the hotel to allow cleaner air for all guests. Smoking is limited to designated areas only, for the health and well-being of all guests and staff.
Feel right at home during your stay at InterContinental Residences Saigon. Some rooms are equipped with linen service, blackout curtains and air conditioning for your convenience. Some rooms at InterContinental Residences Saigon include separate living room and balcony or terrace as part of their design layout. In-room entertainment such as daily newspaper and cable TV is provided for guests in some selected rooms.
The hotel also offers a refrigerator, a coffee or tea maker and mini bar in some rooms for when you feel like it is needed. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


Dining and things to do

Nothing starts a morning better than a delicious breakfast, which you can always enjoy in-house at InterContinental Residences Saigon. Everyone loves a good cup of coffee! A coffee shop on-site means you can enjoy a cup of real, freshly brewed coffee every morning -- or anytime you feel like it. If you don't feel like going out to eat, you can always opt for the delicious dining options at the hotel. Guest can choose to have groceries delivered to their room at InterContinental Residences Saigon, for exceptional convenience and ease of dining.
InterContinental Residences Saigon lets you make the most of your time! Once there, you can enjoy countless recreational facilities offered to all guests. Finish your vacation days right by dropping in at the massage, hot tub, salon, steam room, spa and sauna. Start your vacation off right with a dip in the pool. Fitness lovers who want to keep up their routine on vacation can drop in at the hotel's fitness facility.
Have some easy fun without traveling far, while playing tennis court at InterContinental Residences Saigon. Pick up something memorable for yourself or those waiting for you back at home, at the shops and souvenir shops.


Around the property

Take advantage of the opportunity to explore Ho Chi Minh City while in the city. Experience local culture through architecture at Central Post Office located 260 m away. The best way to remember your time in Ho Chi Minh City is with a nice gift at Ben Thanh Market located about 1.0 km away.

Show less

Amenities and facilities

Exceptional
Facilities

9.1

Most talked about facilities

Breakfast

9 mentions

Housekeeping

6 mentions

Food & Dining

2 mentions

Internet

2 mentions

Languages spoken
  • English
  • Vietnamese
Accessibility
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Foot bath
  • Game room
  • Hot tub
  • Massage
  • Nightclub
  • On-site entertainment
  • Pool with view
  • Sauna
  • Spa
  • Spa/sauna
  • Steamroom
  • Swimming pool [outdoor]
  • Tennis court
  • Ticket services
  • Tours
  • Yoga room
Cleanliness and safety
  • Anti-viral cleaning products
  • Body thermometer
  • Breakfast in room
  • Breakfast takeaway service
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Doctor/nurse on call
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Staff trained in safety protocol
  • Sterilizing equipment
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Breakfast [buffet]
  • Breakfast [continental]
  • Breakfast service
  • Coffee shop
  • Grocery delivery
  • Happy hour
  • Kitchen
  • Restaurants
  • Room service [24-hour]
Services and conveniences
  • Air conditioning in public area
  • Cash withdrawal
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Currency exchange
  • Daily housekeeping
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Gift/souvenir shop
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Postal service
  • Safety deposit boxes
  • Salon
  • Shops
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Babysitting service
  • Family room
  • Kids club
  • Kids meal
  • Playground
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • Buzzer/wireless intercom
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Fire extinguisher
  • Front desk [24-hour]
  • Non-smoking rooms
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Bicycle parking
  • Car park [free of charge]
  • Car park [on-site]
  • Rental car
  • Taxi service
  • Valet parking
Available in all rooms
  • Air conditioning
  • Baby cot (upon request)
  • Balcony/terrace
  • Bathrobes
  • Bathroom phone
  • Bathtub
  • Blackout curtains
  • Carbon monoxide detector
  • Closet
  • Coffee/tea maker
  • Concierge
  • Daily newspaper
  • Desk
  • DVD/CD player
  • Electric kettle
  • Free bottled water
  • Free use of business areas
  • Hair dryer
  • In-room safe box
  • Internet access – LAN
  • Ironing facilities
  • Kitchenware
  • Laptop safe box
  • Microwave
  • Mirror
  • Non-smoking
  • Private bathroom
  • Reading light
  • Refrigerator
  • Safety/security feature
  • Satellite/cable channels
  • Scale
  • Seating area
  • Separate dining area
  • Sewing kit
  • Shoeshine kit
  • Slippers
  • Smoke detector
  • Socket near the bed
  • Sofa
  • Telephone
  • Towels
  • Trash cans
  • Umbrella
  • Wake-up service
  • Walk-in shower
  • Washing machine
  • Window
  • Wine glasses

Food and dining

Breakfast options
  • Asian
  • Continental
Restaurants on site
Basilico
  • Cuisine: Italian

Location

Corner Nguyen Du St & Hai Ba Trung Street, District 1, Ho Chi Minh City, Vietnam, 70000
Exceptional
Location

9.2

Airports
  • Tan Son Nhat International Airport (SGN)
    6.1 km 23 min drive
  • Can Tho International Airport (VCA)
    133.2 km
Public transportation
  • Saigon Railway Station
    2.5 km 15 min drive
  • Ben Xe Mien Dong Bus Station
    3.9 km 17 min drive
Hospital or clinic
  • Family Medica Practice HCMC
    160 m 3 min walk
Shopping
  • Ben Thanh Market
    1.1 km 17 min walk
Convenience store
  • On-site
Cash withdrawal
  • ATM on-site

What's nearby

Popular landmarks
  • Saigon Notre Dame Cathedral
    210 m
  • Central Post Office
    260 m
  • A O Show - Lune Production
    660 m
  • Saigon Opera House (Ho Chi Minh Municipal Theater)
    660 m
  • The Independence Palace
    680 m
  • War Remnants Museum
    850 m
  • Ben Thanh Market
    1.1 km
  • Bitexco Financial Tower
    1.2 km
  • Ho Chi Minh Squares
    1.3 km
  • Cu Chi Tunnels
    36.4 km
Nearby landmarks
  • Kumho Plaza
    40 m
  • mPlaza underground
    50 m
  • sunflower 2
    50 m
  • Ho Chi Minh City's Book Street
    60 m
  • Diamond Superbowl
    110 m
  • Diamond Plaza
    120 m
  • Diamond Plaza Cinema
    130 m
  • Consulate of France
    150 m
  • Family Medica Practice HCMC
    160 m
  • US Consulate General
    170 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-5 year(s)
Must use an extra bed
If you need an extra bed, it will incur an additional charge.
Guests 6 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
  • Reception open until00:00
Getting around
  • Airport transfer fee81 USD
  • Distance from city center1.0 km
  • Travel time to airport (minutes)40
Extras
  • Breakfast charge (unless included in room price)24 USD
  • Daily Internet/Wi-Fi fee0 USD
The property
  • Non-smoking rooms/floorsno
  • Number of bars/lounges1
  • Number of floors31
  • Number of restaurants3
  • Number of rooms 257
  • Room voltage220
  • Year property opened2009

Property announcements

Please note that there is ongoing construction works adjacent to Intercontinental Residence Saigon. Due to this, guests may experience some noise or light disturbances. Kindly contact the property directly for further information. === Please note that room rate is based on 2 adults only. Extra guests using existing beds are subject to additional charges. Details are: - Children from 6 to 11 years of age are charged USD 26 (excluding breakfast) per child per night - Children from 6 to 11 years of age are charged USD 35 (including breakfast) per child per night - Children from 12 years and above AND adults are charged USD 52 (excluding breakfast) per guest per night - Children from 12 years and above AND adults are charged USD 70 (including breakfast) per guest per night Please note rates are charged separately and guests are to pay directly to the hotel. Extra beds are available upon request and subject to availability.

Due to the ongoing Coronavirus (COVID-19) situation, this property can only accept bookings from fully vaccinated guests. Vaccination certificates and/or other documents as required by law must be presented at check-in. Please contact the property for more information.

Reviews of InterContinental Residences Saigon from real guests

Provided by verified guests of Agoda
9.0
/
10
Cleanliness9.4
Facilities9.1
Location9.2
Room comfort and quality9.7
Service9.0
Value for money8.8
High score for Ho Chi Minh City
Rating
9+ Exceptional (77)
8-9 Excellent (17)
7-8 Very Good (13)
6-7 Good (5)
<6 Below Expectation (6)
Time of the year
Mar - May (25)
Jun - Aug (27)
Sep - Nov (33)
Dec - Feb (33)

Show reviews that mention 

Showing 119 verified guest comments
12345
10.0
Exceptional
Yovita from Indonesia
Business traveler
2 Bedroom Residence Balcony
Stayed 1 night in October 2019

Nice place in great location”

Love the place and staff is being is helpful. Thank tou for upgrading my booking as well. The place is good for big group traveller so we can all fit in 1 apartment but still have your own space

Reviewed November 09, 2019

See room deals

10.0
Exceptional
Minh from Vietnam
Solo traveler
1 Bedroom Residence Balcony
Stayed 1 night in July 2022

Exceptional”

The bed is the top offer. Large classy room, quiet and short distance to everywhere. Very professional and nice staffs always able to support me during my stay. I’ll definitely come back.

Reviewed July 04, 2022

See room deals

Dear Minh, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager

Responded July 14, 2022
InterContinental Residences Saigon
10.0
Exceptional
Hung from Australia
Group
3 Bedroom Residence Balcony
Stayed 9 nights in June 2022

Worth every dime spent”

10/10 cleanliness 10/10 staff helpfulness 10/10 location 10/10 views 10/10 powerful air-conditioning

Reviewed June 05, 2022

See room deals

Dear Hung, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. We love to hear such terrific guest feedback, I am so happy to know how much you enjoyed your stay experience, especially the service we delivered. Our property and passionate colleagues are working hard everyday to earn guests’ praises like yours and I will share your kind words to them. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager

Responded July 14, 2022
InterContinental Residences Saigon
9.6
Exceptional
jeong from Vietnam
Family with young children
1 Bedroom Residence Balcony
Stayed 1 night in May 2021

Exceptional”

i am satisfied with this hotel with my children. i want to stay again.

Reviewed May 03, 2021

See room deals

9.2
Exceptional
Ian from Singapore
Solo traveler
1 Bedroom Residence
Stayed 14 nights in April 2022

Spacious apartment”

Good location and high standard of room.

Reviewed May 16, 2022

See room deals

Dear Ian, Thank you so much for your review of our hotel. We trust you had a comfortable stay with us. I'd like to personally thank you for the WOW review and recommendation at the highest level of your recent stay with us! Your valuable feedback let us know how we're doing and truly does make a difference. I’m thrilled that you had such a wonderful experience. Many thanks again, we look forward to welcoming you back very soon when your travels bring you to this lively city. Sincerely, Daniel Solombrino Hotel & Residences Manager

Responded July 14, 2022
InterContinental Residences Saigon
8.4
Excellent
Jing from Singapore
Couple
1 Bedroom Residence Balcony
Stayed 3 nights in June 2019

Nice Hotel”

Nice hotel, just some ongoing renovation and causes some noise during the morning.

Reviewed July 07, 2019

See room deals

8.4
Excellent
Melo from Taiwan
Business traveler
2 Bedroom Residence Balcony
Stayed 3 nights in October 2018

Good Hotel”

Good equipment , and good culture! Just the price is a little high!

Reviewed March 24, 2019

See room deals

8.0
Excellent
Shih from Taiwan
Business traveler
Stayed 3 nights in September 2019

good location for dinner.”

facility good, location good but traffic jam in the morning and evening.

Reviewed September 16, 2019

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8.0
Excellent
TRINNE from Singapore
Business traveler
Stayed 5 nights in February 2020

Nice place”

Large room and nice view

Reviewed February 23, 2020

See room deals

6.0
raina from Singapore
Family with teens
2 Bedroom Apartment
Stayed 4 nights in June 2022

Disappointed, 3 star hotel”

We stayed 4 nites at Intercontinental Residence. We were given a 3 bedroom instead of our booking of 2 bedroom which was a upgrade. However, after checking in, we found some issues with the room: 1) there were no coffee nor tea bags given for refreshments. 2) faulty kettle, despite asking for replacement, the kettle was not change. 3) Shower diverter was faulty, we could only turn it by using a towel 4) housekeeping was not done properly for the last 2 days of our stay ie. no replenishment of toiletries, 4) our suitcase lock went missing in the hotel room 5) bellhop was not trained to give priority over guests when entering elevator, pushing his big trolley in. 6) Bellhop told us there was no local taxi to airport, and we called our own Grab. Advantage: Good hotel location and great hotel buffet breakfast .

Reviewed July 04, 2022

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Dear raina, Thank you for taking the time to share your feedback regarding your recent stay with us and bringing this issue to our attention. Please accept our sincerest apologies for the disturbance you have experienced during your stay, as that is not up to our normal standards. We will share your feedback with our staff and make the necessary changes. We do hope to have the opportunity to welcome you back in the future, so that we can provide a better experience. Sincerely, Daniel Solombrino Hotel & Residences Manager

Responded July 14, 2022
InterContinental Residences Saigon
9.3
Exceptional
Michael from United Kingdom
Couple
1 Bedroom Residence Balcony
Stayed 5 nights in December 2013

Fantastic find ... what a gem!”

Location, Room size / facility & view

Brilliant room in the residences / serviced apartment section of the InterContinental. The room is huge...and the price is not. There is no minimum stay. Ideal place to stay for travellers in the middle of a lenghty stay as there is in room laundry faciliy. Location is great too! Definitely recommend this place. You are also allowed to access the hotel facilities - so it's best of both worlds.

Reviewed January 07, 2014

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10.0
Exceptional
nadisha from South Africa
Family with young children
1 Bedroom Residence Balcony
Stayed 5 nights in January 2016

Excellent stay in a busy city”

really great hotel, great location, recommended a wonderful seafood restaurant. very friendly and accommodating to us as we have an infant and a younger child. will definitely be our recommend place of stay whenever we visit ho chi minh. THANK YOU.

Reviewed January 23, 2016

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7.7
Very good
TOMOFUMI from Japan
Couple
1 Bedroom Residence Balcony
Stayed 2 nights in October 2013

Good luxury experience”

Well trained staff, clean room, luxury atmosphere

Room is very wide, well cleaned,and very bright. Breakfast is nice and very good cost performance. We could feel good southeast country culture and good hospitality at hotel during our stay. We want stay again, when visit Ho Chi Minh city again. Thank you for hotel staff's service and kindness.

Reviewed November 02, 2013

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9.7
Exceptional
Petr from Czech Republic
Business traveler
1 Bedroom Residence Balcony
Stayed 1 night in August 2014

Best location in Saigon: the ultimate choice”

location, service, staff performance

The hotel is the best in Saigon in my opinion, with very good value for money, professional standard in every aspect, recommend all to check the availability of special rates especially in the residence part...

Reviewed October 22, 2014

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10.0
Exceptional
Galina from Russia
Family with young children
1 Bedroom Residence Balcony
Stayed 2 nights in April 2017

Was very happy we picked Interconti Residences for our HCMC Stay”

It was such a positive experience staying at Interconti Residences. Everything was very smooth from the check in to check out. Location, Staff, Room, everything was perfect. If you want breakfast or high tea services you do end up in the hotel where we actually have had some massive disappointments; for some reason staff there is so unprofessional and made us wonder why there is a difference between the performance in Residences and the Hotel.

Reviewed April 18, 2017

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8.8
Excellent
Thomas from Germany
Family with young children
Stayed 4 nights in January 2017

Great location and great apartments”

Great apartments in the middle of the city, in walking distance to the main sight seeing spots. Great breakfast and many restaurants around the hotel - Starbucks in the same building. The apartments are spacious and everything needed inside, incl. washing machine/dryer and the washing powder provided. We had the one bedroom studio and it was totally sufficient for 2 adults and two toddlers (baby cod was provided). And after the kids slept we could sit in the living room and enjoy the quiet time :-)) Staff is very friendly and helpful. Small pool and kids pool also available - great for the kids after sight seeing. Restaurants in the hotel are kids friendly, but prices are not cheap.

Reviewed February 10, 2017

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10.0
Exceptional
Keng from Malaysia
Business traveler
Stayed 3 nights in November 2016

Nice Location Good Quality Apartments”

This place is centrally located in District 1. Near many attractions like Cathedral and War Remnant. Very nearby is Diamond Plaza, a shopping center. The apartments are large and well furnished. Being an apartment, it has fridge, cooking range, microwave, washing machine, cooking utensils and washing machine. The gym is nice and clean, no odor.

Reviewed November 28, 2016

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9.3
Exceptional
Jennifer from Australia
Family with teens
Stayed 4 nights in January 2011

Wonderful hotel, great location, faultless service”

Room size and location
inhouse food expensive

We enjoyed our stay here very much. The staff are friendly and very helpful with everything. The apartment is a great size and enough bathrooms for everyone including my 2 teenage daughters! The inhouse food was expensive but very good however we could easily walk to many wonderful cafes and restuarants as Saigon is full of them. We went to the supermarket and bought some food, snacks and drinks and there is a washing machine/dryer in the property as well. We would most certainly stay here again.

Reviewed January 12, 2011

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10.0
Exceptional
chan from Australia
Family with young children
2 Bedroom Residence Balcony
Stayed 6 nights in April 2017

Excellent. ”

The best stay we have had as a family in HCMC. The cleanliness of the apartment day in day out, staff were very professional and polite, location and convenience of shops downstairs. Diffinately our choice of stay in HCMC. Thank you Intercontinental HCMC.

Reviewed April 19, 2017

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9.2
Exceptional
Chak from Macau SAR, China
Couple
Stayed 1 night in April 2017

Nice facilities but terrible experience ”

Booking through agoda was not found on my arrival, spent one hour but still could not be located, eventually a new reservation was booked for us but it could have been done earlier as the booking was a "pay at hotel" one, not sure why need to wait so long, hotel should just deal with agoda but not letting the guest to wait one hour to make another "pay direct" booking, more terrible was that we had to wait for the room to be ready for another three hours after our reservation was sorted out.

Reviewed April 12, 2017

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