Intercontinental Shanghai Wonderland

Chen Hua Road No. 5888, Songji, SongJiang and University Town, Shanghai, China, 191, 201619
Intercontinental Shanghai Wonderland
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 Intercontinental Shanghai Wonderland
Lobby Intercontinental Shanghai Wonderland
Exterior view Intercontinental Shanghai Wonderland
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8.0
Excellent
/10
(144 reviews)See what guests said
See map
6.2
Good
Location rating score
Parking
FREE
  • Jade Buddha Temple34.27 km
  • Xintiandi35.39 km
  • Shanghai Museum35.81 km
  • People's Square36.03 km
  • Yu Yuan Garden37.14 km
  • The Bund (Wai Tan)37.63 km
  • Jin Mao Tower38.28 km
  • Oriental Pearl Tower38.49 km
  • Shanghai World Financial Center38.55 km
  • Shanghai Disneyland48.69 km
  • Highlights and ratings

    5-star Hotel
    Free Wi-Fi
    Exceptional reputation
    Recommended by 87% of guests
    Excellent cleanliness
    8.6 rating for cleanliness
    Excellent service
    8.5 rating for service
    Excellent facilities on premise
    8.4 facilities on premise
    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Steamroom

    • Air conditioning

    Cheaper than 96% of all properties in Shanghai in the last 24 hoursCompared to 6,853 Shanghai properties at Agoda for various dates
    Value for money7.3
    Location rating6.2
    Nearest airportShanghai Hongqiao International Airport (SHA)
    Distance to airport22.2 km

    Rooms available at Intercontinental Shanghai Wonderland

    Sapphire King
    Sapphire King
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Ruby Twin
    Ruby Twin
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 2 single beds
    Enter dates to see prices
    Ruby King
    Ruby King
    ...
    • Room size: 40 m²/431 ft²
    • Balcony/terrace
    • 1 king bed
    Enter dates to see prices
    Intercontinental Premier Underwater View
    Intercontinental Premier Underwater View
    ...
    • Balcony/terrace
    • Non-smoking
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    Intercontinental Suite Waterfall View
    Intercontinental Suite Waterfall View
    ...
    • Balcony/terrace
    • Shower and bathtub
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    Intercontinental Superior Room Garnet
    Intercontinental Superior Room Garnet
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 double bed or 2 single be...
    Enter dates to see prices
    Intercontinental Suite Underwater View
    Intercontinental Suite Underwater View
    ...
    • Balcony/terrace
    • Shower and bathtub
    Enter dates to see prices
    1 King Bed Deluxe Room Sapphire
    1 King Bed Deluxe Room Sapphire
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Intercontinental Deluxe Room Ruby
    Intercontinental Deluxe Room Ruby
    ...
    • Non-smoking
    • Bathtub
    Enter dates to see prices
    Club 1 King Bed Room Sapphire
    Club 1 King Bed Room Sapphire
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Property ranking|Compared to 6,853 Shanghai properties
    See all rankings
    Service score
    8.5/10
    Cleanliness score
    8.6/10
    Cheapest price score
    Couples review score
    7.6/10
    Better than
    98
    %
    of Shanghai properties
    Better than
    98
    %
    of Shanghai properties
    Better than
    96
    %
    of Shanghai properties
    Better than
    94
    %
    of Shanghai properties
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    More about Intercontinental Shanghai Wonderland

    More about Intercontinental Shanghai Wonderland

    Description

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    What they offer

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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Restaurants on site

    Cai Feng Lou 彩丰楼
    Cuisine:Chinese
    Menu:Buffet
    Commune 源咖啡
    Cuisine:International
    Menu:Buffet, A-la-carte
    Mr. Fisher 渔火
    Cuisine:Seafood
    Menu:Buffet
    The Quarry 赤酒吧
    Menu:Buffet
    She Shan Lounge 云间九峰
    Menu:Buffet

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

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    Reviews of Intercontinental Shanghai Wonderland from real guests

    Overall rating
    8.0
    Excellent
    From 144 reviews
    Provided by verified guests of
    Agoda Reviews (26)Booking.com Reviews (118)
    Rating via Agoda7.8
    /
    10
    Very good
    Cleanliness8.6
    Facilities8.4
    Location6.2
    Service8.5
    Value for money7.3
    High score for Shanghai
    Rating
    9+ Exceptional (3)
    8-9 Excellent (3)
    7-8 Very Good (2)
    6-7 Good (0)
    <6 Below Expectation (2)
    Time of the year
    Mar - May (3)
    Jun - Aug (2)
    Sep - Nov (1)
    Dec - Feb (4)
    All guests (26)
    All room types
    All languages
    Showing 10 verified guest comments
    9.2
    Exceptional
    Yew from Malaysia
    Solo traveler
    Intercontinental Superior Room Garnet
    Stayed 1 night in January 2020

    Nice hotel but far from city”

    Hotel crew is helpful, room is clean, service is good. AI provided inside the room is useful.

    Reviewed January 09, 2020

    Dear valued guest, Thank you very much for staying at Intercontinental Shanghai Wonderland. We are pleased to hear that you had enjoyed your stay and I will share your comments with our team. We look forward to your next "Wonderland" trip! General Manager Paul Hugentobler

    Responded January 15, 2020
    Intercontinental Shanghai Wonderland
    4.4
    Dong from China
    Business traveler
    Intercontinental Superior Room Garnet
    Stayed 1 night in January 2019

    Acceptable”

    It's just a gimmick. It's not worth it

    Reviewed January 12, 2019

    Dear valued guest: Thank you for choosing InterContinental Shanghai Wonderland. I am truly saddened to read your review, knowing that we felled short in providing the highest level of hospitality. I sincerely apologize for the inconsistencies you have experienced during your visit. Thank you once again for giving us your feedback regarding to our Quarry Bar & Mr. Fisher, this is something we take very serious and we have made this into a case study which has been cascaded throughout the hotel for further improvement and to avoid these inconveniences from reoccurring again in the future. Your feedback is always a motivation and also a chance for us to improve, thank you again and look forward to welcoming you back in the near future. Hotel Manager Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    9.2
    Exceptional
    Panupong from Thailand
    Couple
    1 King Bed Deluxe Room Turquoise
    Stayed 1 night in July 2019

    ดีงาม”

    ต้องไปคับ

    Reviewed July 08, 2019

    Dear valued guest, Thank you for choosing to stay with us at InterContinental Shanghai Wonderland. We truly value your feedback which will guide us further to improve. Our team here at InterContinental Shanghai Wonderland will continue to train and monitor our associates to provide better services in the future. Thank you once again and look forward to welcoming you in person at your next visit. Hotel Manager Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    7.6
    Very good
    Helen from Australia
    Group
    Intercontinental Superior Room Garnet
    Stayed 1 night in January 2019

    性價比差”

    現場沒照片美,房內設計優雅筒約,有Hermès 風格。拍美照一定要去樂園棧道。早餐的西式麵包超好吃,中式的不行。漁火餐廳很特別,如果不差錢的一定要去體驗。總體來說,有錢任性的必去一游。

    Reviewed January 06, 2019

    尊敬的客人:您好!感谢您光临上海佘山世茂洲际酒店并且与我们分享您的入住体验,我们已将您的意见及时反馈给餐饮部并做出进一步的提高,以带给宾客更好的入住体验。我们力求为宾客提供安全舒适的入住体验,以及最佳的度假观光品质。期待您下一次体验酒店的细致服务!酒店经理 Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    8.8
    Excellent
    JEONG from South Korea
    Solo traveler
    Intercontinental Superior Room Garnet
    Stayed 1 night in October 2019

    정말 좋았어요,,”

    위치가 좀 동떨어진것 빼곤 너무 훌륭했어요,,직원들도 너무 친절하고 호텔자체가 너무 좋았어요.

    Reviewed October 14, 2019

    Dear valued guest, Thank you for choosing to stay with us at InterContinental Shanghai Wonderland. We are very happy to hear that you felt accommodated during your stay with us and I will share your comments with our team. Thank you once again and look forward to welcoming you in person at your next visit. Hotel Manager Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    7.2
    Very good
    leong from Malaysia
    Business traveler
    Intercontinental Superior Room Garnet
    Stayed 1 night in December 2019

    位置偏”

    位置偏!服务不错!酒店特别设计!晚上有表演!

    Reviewed December 17, 2019

    尊敬的宾客,您好!感谢您选择入住上海佘山世茂洲际酒店并给予好评。很荣幸酒店的设施环境以及服务能令您感到满意,并感谢您对我们的意见和建议,我们重视每一位宾客的体验及反馈。我们期待您的下一次“奇境”之旅!酒店经理 Robert Gynne

    Responded December 18, 2019
    Intercontinental Shanghai Wonderland
    10.0
    Exceptional
    Jun
    Family with young children
    Intercontinental Superior Room Garnet
    Stayed 1 night in June 2019

    非常不错的一次体验,印象深刻”

    非常不错的一次体验,印象深刻,以后有机会再来

    Reviewed June 09, 2019

    尊敬的客人,您好!感谢您选择入住上海佘山世茂洲际酒店并给予好评。本酒店秉持着洲际一贯的“深入洞悉”服务理念,旨在为每一位远道而来的宾客提供专属定制及无微不至的尊贵舒适体验,打造难以忘怀的出行记忆。期待您下一次入住上海佘山世茂洲际酒店!酒店经理 Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    8.8
    Excellent
    Jingjing from China
    Solo traveler
    Intercontinental Superior Room Garnet
    Stayed 1 night in May 2019

    蛮不错”

    环境挺好就是有蚊子

    Reviewed June 03, 2019

    尊敬的客人:您好!感谢您光临上海佘山世茂洲际酒店并且与我们分享您的入住体验,酒店汲取自然环境优势,弥合天然奇景,以非凡匠心,致意自然之美。对于您提出的蚊虫问题,客房内放置有电蚊香液可供宾客使用,我们力求为宾客提供安全舒适的入住体验,以及最佳的度假观光品质。期待您下一次体验酒店的细致服务!酒店经理 Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    5.2
    Zhilin from China
    Family with teens
    Intercontinental Superior Room Garnet
    Stayed 1 night in May 2019

    Above average”

    硬件设施不错,软件比较差,客房杯子有污渍,服务人员一问三不知,早餐一般,性价比很差

    Reviewed May 20, 2019

    尊敬的客人:您好!感谢你对上海佘山世茂洲际酒店的关注与评价。很抱歉在客房卫生以及餐厅服务方面未能令您感到满意,我们已将您的意见及时反馈给了客房部及餐饮部,我们会加强对客房的检查,进一步提高内部员工的培训以提升服务质量,力求为宾客提供安全舒适的入住体验,以及最佳的度假观光品质。期待您下一次体验酒店的细致服务!酒店经理 Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
    8.4
    Excellent
    Yixin from China
    Couple
    Intercontinental Superior Room Garnet
    Stayed 1 night in April 2019

    性价比一般 风景不错”

    亮点就是一个深坑 和普通五星级没什么区别 价格贵很多 性价比一般吧 早餐很丰富 离辰山植物园挺近

    Reviewed April 16, 2019

    尊敬的客人:您好!感谢你对上海佘山世茂洲际酒店的关注与评价。很荣幸酒店的景色以及早餐给与肯定的评价。对于您提出其他方面的建议和意见我们已反馈给酒店运营部门致力于解决或优化您所题到的若干问题。我们一如既往地致力于打造客人挚爱的酒店,不断提高完善流程和质量,希望未来有机会让您体验我们的进步,期待您下次入住上海佘山世茂洲际酒店! 酒店经理 Robert Gynne

    Responded November 18, 2019
    Intercontinental Shanghai Wonderland
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