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Entrance, InterContinental Singapore (SG Clean Certified, Staycation Approved) in Singapore
1 King Classic Heritage Wing - Bed, InterContinental Singapore (SG Clean Certified, Staycation Approved) in Singapore
a large building with a clock on the front of it, InterContinental Singapore (SG Clean Certified, Staycation Approved) in Singapore
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two people sitting on a pool in a hotel room, InterContinental Singapore (SG Clean Certified, Staycation Approved) in Singapore
a woman in a bikini sitting on a green board in a swimming pool, InterContinental Singapore (SG Clean Certified, Staycation Approved) in Singapore

Removed from saved list

8.8

Excellent

3,470 reviews

3,470 reviews

Housekeeping74
Breakfast62
Shops32
See map
See map

9.4

Exceptional

Location rating score

Exceptional location - Inside city center
Exceptional for walking
Parking
Available
Walkable places
Shinno Tea

70 m

Elisa Litz

80 m

Adidas

100 m

Bershka

130 m

MU

130 m

Popular landmarks
Singapore Flyer

1.4 km

Sands Skypark Observation Deck

1.6 km

Orchard Road

1.9 km

Gardens By The Bay East

2.0 km

Cloud Forest

2.0 km

Closest landmarks
Cue Guru

130 m

International Enterprise Singapore

180 m

Yishion

180 m

Xuanhua Art Gallery

190 m

Black Tongue

220 m

InterContinental Singapore (SG Clean Certified, Staycation Approved)

80 Middle Road , Bugis, Singapore, Singapore, 188966 - See map

Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.

Highlights

Sparkling clean

130 meters to public transportation

Check-in [24-hour]

Airport transfer

Excellent breakfast

SG Clean

SG Clean denotes businesses that adhere to high standards of public hygiene.

This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities

Front desk [24-hour]

Airport transfer

Car park

Free Wi-Fi in all rooms!

Fitness center

Swimming pool [outdoor]

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.4
Distance to city center2km
Location rating9.4
Nearest airportSeletar Airport (XSP)
Distance to airport13.1 km

Rooms available at InterContinental Singapore (SG Clean Certified, Staycation Approved)

Excellent
Room comfort & quality

8.8

2 Twin Classic Club Lounge Access
...
  • Room size: 38 m²/409 ft²
  • Outdoor view
  • 2 single beds
Enter dates to see prices
1 King Classic Club Lounge AccessibleHeritage Wing
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Classic Club Lounge Accessibleess
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Classic High Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
2 Twin Classic
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Classic High Floor
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
Corner King
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed
Enter dates to see prices
2 Twin Classic Heritage Wing
...
  • Room size: 38 m²/409 ft²
  • City view
  • 2 single beds
Enter dates to see prices
1 King Classic
...
  • Room size: 38 m²/409 ft²
  • City view
  • 1 king bed
Enter dates to see prices
1 King Junior Suite
...
  • Room size: 52 m²/560 ft²
  • City view
  • 1 king bed
Enter dates to see prices

Frequently asked questions

What time is check-in and check-out at InterContinental Singapore (SG Clean Certified, Staycation Approved)?

Check-in is from 03:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to InterContinental Singapore (SG Clean Certified, Staycation Approved)?

InterContinental Singapore (SG Clean Certified, Staycation Approved) is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 150 SGD. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, InterContinental Singapore (SG Clean Certified, Staycation Approved) has a car park on site, as well as additional parking nearby if the first car park is full. Parking is available for a fee of 50 SGD per day. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

Is breakfast offered at InterContinental Singapore (SG Clean Certified, Staycation Approved)?

Start your mornings right, with the continental and buffet breakfast options offered at InterContinental Singapore (SG Clean Certified, Staycation Approved). There's an additional charge of 47 SGD for adults and 24 SGD for children if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at InterContinental Singapore (SG Clean Certified, Staycation Approved)?

InterContinental Singapore (SG Clean Certified, Staycation Approved) features 3 on-site restaurants for your dining convenience. Meals served include breakfast, dinner and lunch. You can pick and choose from a wide array of cuisines including Chinese, international, western and asian. Dishes are served in a la carte during opening hours. Light meal like soup, coffee or tea, desserts and salad are served using only quality ingredients.

Can special events be hosted at InterContinental Singapore (SG Clean Certified, Staycation Approved)?

Large events and gatherings such as weddings, private events and engagements can be hosted at InterContinental Singapore (SG Clean Certified, Staycation Approved). Small or intimate events like birthday parties, entertainment events and honeymoons can also be accomodated. Services for wireless internet, event decoration and audio-visual equipment are offered to help your event go smoothly. End your big event day with special turn-down services to celebrate your special occasion. Services including room decorations and flower petals are available upon request.

Can business events be hosted at InterContinental Singapore (SG Clean Certified, Staycation Approved)?

On-site venues and convenient event services make InterContinental Singapore (SG Clean Certified, Staycation Approved) an ideal choice for hosting events such as seminars, corporate events and meetings. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at InterContinental Singapore (SG Clean Certified, Staycation Approved)?

InterContinental Singapore (SG Clean Certified, Staycation Approved) does permit smoking in some areas and is not 100% smoke-free.

What is the closest train, metro, or bus station to InterContinental Singapore (SG Clean Certified, Staycation Approved)?

The closest train, metro, or bus station to InterContinental Singapore (SG Clean Certified, Staycation Approved) is Bugis Junction, 120 m away.

What restaurants are nearby InterContinental Singapore (SG Clean Certified, Staycation Approved)?

Restaurants including Zam Zam, Alaturka and The Landmark are popular in InterContinental Singapore (SG Clean Certified, Staycation Approved)’s neighborhood which is known as Bugis.

What popular shopping places are close to InterContinental Singapore (SG Clean Certified, Staycation Approved)?

Shopping options in InterContinental Singapore (SG Clean Certified, Staycation Approved)’s Bugis neighborhood include Shinno Tea, MU and Teajoy.

What are popular attractions near InterContinental Singapore (SG Clean Certified, Staycation Approved)?

InterContinental Singapore (SG Clean Certified, Staycation Approved)’s location in the Bugis neighborhood makes it close to famous attractions including Arab Street, Sultan Mosque and Haji Lane.

What popular natural sightseeing spots are close to InterContinental Singapore (SG Clean Certified, Staycation Approved)?

InterContinental Singapore (SG Clean Certified, Staycation Approved)’s nearby natural sights include Yellow Rain Tree (Samanea saman ‘Yellow’), Angsana and Teak located in the same Bugis area.

See map

Explore the neighborhood

What people love about InterContinental Singapore (SG Clean Certified, Staycation Approved)

  • 10

    Exceptional
    Cleanliness

    "The room is very clean and comfortable."

    Sylvia

    |

    June 12, 2022

  • 10

    Exceptional
    Cleanliness

    "Room is clean and big."

    Siew

    |

    June 8, 2022

  • 10

    Exceptional
    Location

    "Good Location!"

    Afero

    |

    March 29, 2023

Overall rating:

8.8

Excellent
3,470 reviews
Cleanliness
9.2
Facilities
8.7
Location
9.4
Read all reviews >
What travelers say they love:
Clean, professionally run as expect from the chain.
Paradorn from Singapore
Solo traveler
More about InterContinental Singapore (SG Clean Certified, Staycation Approved)

More about InterContinental Singapore (SG Clean Certified, Staycation Approved)

InterContinental Singapore (SG Clean Certified, Staycation Approved)

See the best of Singapore with a stay at InterContinental Singapore (SG Clean Certified, Staycation Approved), which puts you right in the city center amidst the many sights and landmarks. With its convenient location, you can easily access to the city's must-see destinations.
The range of services provided by InterContinental Singapore (SG Clean Certified, Staycation Approved) ensures all travelers get the most out of their stay. Post your pictures and answer your emails whenever you want, with the hotel's free Wi-Fi internet access. Pre-plan your rides to and from the airport with the hotel's easy to book transportation services. The hotel provides taxi services to help you find what you want in Singapore.
Parking is always available, provided by the hotel for their driving guests. While lodging at this wonderful hotel, the helpful staff at the front desk can assist you with multiple services that include concierge service, luggage storage and safety deposit boxes. If you want seats to city's best entertainment, you can get help through the hotel's tours. The hotel's on-site dry cleaning service and laundry service help you keep your favorite travel outfits clean so you can pack less.
In-room conveniences include room service, so you can relax and enjoy your stay. Some small or last-minute needs can be quickly fulfilled by the convenience stores without having to leave the hotel. Smoking is restricted to the designated smoking areas.
Guestrooms at InterContinental Singapore (SG Clean Certified, Staycation Approved) are fitted with all the amenities travelers need. The hotel provides linen service and air conditioning in some rooms for the benefit of guests. Some selected rooms have television and cable TV to keep guests entertained. The hotel also provides guests with a refrigerator, a coffee or tea maker, instant coffee, instant tea and mini bar in some rooms.
Knowing that bathroom amenities play an important role in increasing guests' satisfaction, the hotel provides a hair dryer, toiletries, bathrobes and towels in some select rooms. Selected room rates may have access to the executive lounge provides high-end services in an atmosphere of sophisticated luxury.


Dining and things to do

Start your vacation days in the best possible way. Begin every morning of your stay with an in-house breakfast. Never let hunger affect your travel plans! Restaurants on-site provide convenient and tasty dining options. Have fun at night with your travel companions right at the hotel's bar.
InterContinental Singapore (SG Clean Certified, Staycation Approved) promises you a fun-packed holiday with a variety of activities and facilities. The hotel's on-site pool invites you every day for a cooling dip or a few refreshing laps. For those who hate to miss a workout, a trip to the hotel's fitness facility will keep you fresh and healthy.


Around the property

Take some time to explore Singapore. The most well-known nearby local attraction is Singapore Flyer which is located just about 1.3 km away. Pose in front of Sands Skypark Observation Deck located 1.6 km away, and you can always show your friends the time you went to Singapore.

Show less

Amenities and facilities

Excellent
Facilities

8.7

Most talked about facilities

Breakfast

90 mentions

Housekeeping

61 mentions

Food & Dining

37 mentions

Swimming Pool

22 mentions

Languages spoken
  • English
  • Chinese [Cantonese]
  • Chinese [Mandarin]
  • Filipino
  • French
  • German
  • Hindi
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Malay
  • Thai
Accessibility
  • On-site accessible restaurants / lounges
  • Wheelchair accessible
Internet access
  • Free Wi-Fi in all rooms!
  • Internet
  • Internet services
  • Wi-Fi in public areas
Things to do, ways to relax
  • Fitness center
  • Game room
  • Hot tub
  • Steamroom
  • Swimming pool [outdoor]
  • Tours
Cleanliness and safety
  • Anti-viral cleaning products
  • Breakfast in room
  • Cashless payment service
  • Daily disinfection in all rooms
  • Daily disinfection in common areas
  • Face coverings on staff
  • First aid kit
  • Free face masks
  • Guest rooms seal after sanitization
  • Hand sanitizer
  • Hotel room service app
  • Hot water linen and laundry washing
  • Hygiene certification
  • Individually-wrapped food options
  • Physical distancing of at least 1 meter
  • Professional-grade sanitizing services
  • Protective screens in common areas
  • Room sanitization opt-out available
  • Rooms sanitized between stays
  • Safe dining setup
  • Sanitized kitchen and tableware items
  • Shared stationery removed
  • Staff trained in safety protocol
  • Temperature check for guests and staff
Dining, drinking, and snacking
  • Alternative meal arrangement
  • Bar
  • Breakfast [buffet]
  • Breakfast [continental]
  • Happy hour
  • Restaurants
  • Room service
  • Snack bar
Services and conveniences
  • Air conditioning in public area
  • Concierge
  • Contactless check-in/out
  • Convenience store
  • Doorman
  • Dry cleaning
  • Elevator
  • Facilities for disabled guests
  • Food delivery
  • Grooming service
  • Invoice provided
  • Ironing service
  • Laundry service
  • Luggage storage
  • Meeting/banquet facilities
  • Safety deposit boxes
  • Smoke-free property
  • Smoking area
  • Xerox/fax in business center
For the kids
  • Family room
  • Kids meal
  • Swimming pool [kids]
Access
  • Allergy-free rooms
  • CCTV in common areas
  • CCTV outside property
  • Check-in/out [express]
  • Check-in/out [private]
  • Check-in [24-hour]
  • Dog-friendly
  • Fire extinguisher
  • Front desk [24-hour]
  • Litter boxes
  • Non-smoking rooms
  • pet bowls
  • Pets allowed
  • Safety/security feature
  • Security [24-hour]
  • Service animals are welcome
  • Smoke alarms
  • Soundproof rooms
Getting around
  • Airport transfer
  • Car park [charges apply]
  • Car park [nearby]
  • Car park [on-site]
  • Taxi service
Available in all rooms
  • Air conditioning
  • Desk
  • Free bottled water
  • Hair dryer
  • In-room safe box
  • Ironing facilities
  • Mini bar
  • Private bathroom
  • Refrigerator
  • Satellite/cable channels
  • Telephone
  • Toiletries
  • Wi-Fi [free]

Food and dining

Restaurants on site
Man Fu Yuan
  • Cuisine: Cantonese
Ash & Elm
  • Cuisine: European
  • Menu: Buffet, A-la-carte
Chikuyotei
  • Cuisine: Japanese
  • Menu: Buffet

Location

80 Middle Road , Bugis, Singapore, Singapore, 188966
Exceptional
Location

9.4

Airports
  • Seletar Airport (XSP)
    13.1 km 20 min drive
  • Singapore Changi Airport (SIN)
    16.8 km 19 min drive
Public transportation
  • Bugis Junction
    130 m
  • Bugis MRT Station
    240 m 4 min walk
Hospital or clinic
  • Raffles Hospital
    380 m 4 min walk
Shopping
  • Orchard Road
    1.9 km
Convenience store
  • On-site
Cash withdrawal
  • ATM
    90 m 1 min walk

What's nearby

Popular landmarks
  • Singapore Flyer
    1.4 km
  • Sands Skypark Observation Deck
    1.6 km
  • Orchard Road
    1.9 km
  • Gardens By The Bay East
    2.0 km
  • Cloud Forest
    2.0 km
  • Chinatown
    2.2 km
  • Singapore Botanic Gardens
    4.7 km
  • National Orchid Garden
    4.7 km
  • Night Safari
    13.6 km
  • Singapore Zoo
    13.6 km
Nearby landmarks
  • Shinno Tea
    70 m
  • Elisa Litz
    80 m
  • Adidas
    100 m
  • Bugis Junction
    130 m
  • Bershka
    130 m
  • MU
    130 m
  • Cue Guru
    130 m
  • National Library
    140 m
  • Teajoy
    160 m
  • Pool Fusion
    160 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.

Property policies

Children and extra beds

Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

All children are welcome.

Children 0-11 year(s)
Stay for free if using existing bedding.
If you need an extra bed, it will incur an additional charge.
Guests 12 years and older are considered as adults
Must use an extra bed which will incur an additional charge.
Others
  • When booking more than 5 rooms, different policies and additional supplements may apply.

Some helpful facts

Check-in/Check-out
  • Check-in from15:00
  • Check-out until12:00
Getting around
  • Airport transfer fee150 SGD
  • Distance from city center2km
  • Travel time to airport (minutes)20
Extras
  • Breakfast charge (unless included in room price)47 SGD
  • Daily Internet/Wi-Fi fee0 SGD
The property
  • Non-smoking rooms/floorsyes
  • Number of bars/lounges1
  • Number of floors16
  • Number of restaurants3
  • Number of rooms 403
  • Room voltage220
  • Year property opened1995
  • Most recent renovation2016
Parking
  • Daily parking fee50 SGD

Property announcements

Please note that rooms and public spaces are newly renovated as of February 2016.

Reviews of InterContinental Singapore (SG Clean Certified, Staycation Approved) from real guests

Provided by verified guests of Agoda
8.8
/
10
Cleanliness9.2
Facilities8.7
Location9.4
Room comfort and quality8.8
Service9.0
Value for money8.4
High score for Singapore
Rating
9+ Exceptional (714)
8-9 Excellent (297)
7-8 Very Good (282)
6-7 Good (66)
<6 Below Expectation (55)
Time of the year
Mar - May (303)
Jun - Aug (334)
Sep - Nov (355)
Dec - Feb (422)

Show reviews that mention 

Showing 1,414 verified guest comments
12345
10.0
Exceptional
Ai from Singapore
Couple
1 King Classic High Floor
Stayed 1 night in September 2020

Impeccable cleanliness and Exceptional service by Hotel Manager”

I booked for a last minute staycay with my husband and checked-in on a Sunday afternoon. The highlight was definitely the impeccable cleanliness of the room and exceptional service by Hotel Manager, Ms Joyce Chua. As someone who has worked for global hotel brands before, I was truly impressed by the cleanliness of the room - from the bed to the desk, to the curtains and the bathroom, tiles etc. I couldn't even find dust by the telephone which most housekeeping teams fail to clean unfortunately. Besides cleaning when the guest checked out of the room, great efforts must have been taken for a deep cleaning regime to maintain this level of cleanliness - I think only someone who has worked for hotels will know how much effort this takes, especially post COVID19 where the disinfecting process is stringent. For this, I must really commend the Housekeeping team for the great job!!! Next was the presence of the Hotel Manager, Ms Joyce Chua. Though I have only stayed for one night, my husband and I seem to see her everywhere, at the front office reception area, lobby, exit, restaurant etc. The reason why we remember her was that she was smiling (with a mask on), greeting her guests and always ready to provide any assistance during our encounters with her. She could be seen talking to her team members to coach them as well. Joyce demonstrated exceptional service standards and is an excellent role model for her team members, being readily available for them. As I did not want to speak to anyone about my experience during my stay, I had to look Joyce up on the social network to gather her name and designation. I would also like to thank Josiah, Yen Ling and Suhaisni from the Reception and Mae from Ash & Elm for the wonderful service experience. I am extremely pleased with the overall experience I have received and will return to stay again :)

Reviewed September 29, 2020

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10.0
Exceptional
Sultana from Singapore
Couple
1 King Classic High Floor
Stayed 1 night in September 2020

SUPER SATISFIED 😌 ”

I love how the staffs are so so warm and caring over the littlest things. For example, it was my husband's birthday and a staff named Syahidah, went beyond her will to decorate the room just to make us feel happy. How delightful! And I didn't bring my charger and obviously my batt ran out so there was this another amazing lady named Azie (I think), who was sweet enough to lend me her personal cable to charge my fone. And of course, I don't even have to mention the room cos it was just so perfect and worth for the money! The hotel takes u back in time in a very modernised way and u will definitely feel satisfied and surreal being in that place! Only downside for me was the breakfast range; I understand that due to Covid, we are provided with set meals but there wasn't much variety as I had expected. I was so shocked to see that there was no creamer provided for my coffee. Also, some of the food that came to us were not up to high standard. (E.g. Siew mai was under cooked and scrambled egg was way too soggy and mushy, almost felt like eating baby's food lol). It would be great if you can let us choose each dish from the menu and not as a set because it wasn't filling too and not all dishes are fancied by everyone. Other than that, I will definitely come back again for a gateway. Somehow, the ambience around the bugis street area made us feel like we were staying in Bangkok and that gave us a different feel too apart from the usual resortish staycay. Highly recommended!😃

Reviewed September 21, 2020

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10.0
Exceptional
Jeannie from Australia
Couple
1 King Classic High Floor
Stayed 2 nights in January 2021

Comfort and convenient ”

We've booked a Premier Deluxe King room. It was spacious, clean and comfortable. Service from hotel was attentive. Check in and out was quick too. Breakfast was inclusive in our booking, 1st night requested to be delivered to our room, and it was delivered on time! Only thing was, the 1st night we didn't have a good sleep due to the bed mattress we slept on was sinking in and we were tossing and turning, till my hubby have to sleep on the couch which was more comfortable for him. Service was quick and swift when we told the housekeeping to change the mattress for us. 2nd night we had a really good and comfortable sleep.

Reviewed January 10, 2021

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Dear Jeannie, Thank you for taking your time to share your valuable feedback with us. I am delighted to hear that you have an overall good experience during your recent visit. I do regret that you encountered challenges with the comfort of the bed on the 1st night but I am glad that our team have managed to rectify the issue promptly. Rest assured that we will continuously monitor such issue and review for appropriate improvements moving forward. My team and I value your feedback and will be looking forward to welcoming you and your husband here again in the near future! Yours sincerely, Joyce Chua Hotel Manager

Responded February 04, 2021
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Nuur from Singapore
Couple
Stayed 1 night in March 2022

Had a great stay. ”

The staff was friendly . Room was clean and spacious. the hotel itself is a gorgeous place. you can #ootd anywhere at the hotel. They really gave a very warm welcome throughout my stay . very Convenient as its link to the bugis shopping mall. i dnt have to worry abt wet weather, i can still go out and get food and shopping as well. only down part is , it would be better if theres a toilet hose near the toilet seat rather then a tissue paper. on top of all i really enjoy my stay. will definitely come again this time will being my family n friends . will definitely recommend them to come here to relax .

Reviewed March 07, 2022

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Dear Nuur, Thank you for sharing upon a n excellent review of your stay with us. I am greatly delighted to learn of your most comfortable stay on this occasion. Your feedback for a bidet has been well noted upon for our onward improvement projects. My Team and I look forward to a next opportunity to welcome you back with us for another most memorable stay at the InterContinental Singapore. -- Yours sincerely, Joyce Chua Hotel Manager

Responded March 07, 2022
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
koey from Singapore
Couple
1 King Classic
Stayed 2 nights in January 2021

Great location and Clean Hotel”

We went there 2 nights for a short period staycation. Location is great, beside bugis junction and many other restaurants. Room is very clean and big, we like the space, everything about the room is good, simply love their design. The down side is they do not provide complimentary parking coupon because the carpark belongs to bugis junction, instead we can either purchase a $20 per day per entrance parking coupon or park outside the hotel if they still have an empty car space. Also due to covid, some entrance is close which we spend some time to figure out a way in and out of the hotel to shopping to outside and back.

Reviewed January 26, 2021

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Dear Koey, Thank you for taking your time sharing your feedback from your recent visit. I am delighted to hear that you enjoyed your stay with us and appreciates your kind compliments of our comfortable rooms and the great location of our hotel. I note on your comments the restricted access towards the hotel and seek your kind understanding that we are to adhere to strict procedures in place set by the local authorities. Rest assured that we have taken the necessary steps to minimize any inconvenience and ensure that our guest does not face any issues transiting into our property. Thank you once again for sharing your valuable feedback to us and look forward to welcoming you back here again in the near future. Yours sincerely, Joyce Chua Hotel Manager

Responded February 05, 2021
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Khairun from Singapore
Family with teens
Stayed 1 night in December 2020

Awesome Birthday Staycation”

Even though I have to wait for 1.5 hours to get a room (understandable due to the year end crowd etc), I was really pleased with how well the front desk & concierge staff handle the situation. It was also worth the wait because, I got exactly the room I booked for! Super spacious and comfortable, it was not a wrong choice for my birthday staycation. The sweet part? I was given 2 boxes of macarons, compliment of the hotel, as my birthday gift. Totally made my birthday! Will definitely return to InterContinental, some day... :D

Reviewed December 27, 2020

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10.0
Exceptional
Yuen from Malaysia
Couple
1 King Classic High Floor
Stayed 1 night in September 2020

Excellent treatment from friendly staff ”

Would like to recommend Mr. Edward Lim for his warmth & hospitality. Felt welcomed throughout our stay. The hotel's interior design reminiscences of colonial days in the Straits Settlement. Premier Deluxe King - comes with a bathtub, a smart tv (Airplay- and Chromecast-enabled). Room is spacious. The bed feels plush and we had a good night's rest. Having a French press set is never a bad idea. Breakfast - dined on-site in Ash & Elm. Must pre-book your time slot the day before. Duration is 1 hour and you get to choose ONE breakfast set (as opposed to complimentary breakfast buffet spread). Taste-wise, average. Example, the waffle was tad too hard and dense. Please increase number of wait staff - waited at least 10 minutes for a pot of tea. Gym room is large and well equipped. There's a dedicated yoga (with mats) and barre area. Don't forget to use their sauna facility. We would return for another staycation in future.

Reviewed September 22, 2020

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10.0
Exceptional
Vincent from Indonesia
Family with young children
Stayed 2 nights in June 2019

Very nice hotel with superb location.”

We have a very good time staying in this hotel for 2 nights. Location is superb, right in the middle of a shopping area. MRT station is only 5 minutes walk through the shopping mall. Room is very clean, and the bed is comfortable. Breakfast selection is good. I'm amazed with the honeycomb. The only downside is that they are having some renovation, so there is paint or glue smell in the hallway (we stay on level 6).

Reviewed June 11, 2019

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10.0
Exceptional
Siew from Singapore
Family with teens
Classic Room
Stayed 1 night in June 2022

Good location and nice cozy room”

This is my third times having staycation in InterContinental Singapore. It does not disappoint me. The staffs are friendly and provide good service. Room is clean and big. Love the gym as it is spacious. Location is the best as it is just beside the popular shopping mall and mrt. It is an accessible location. Many nice food is around this area. It is the best choice to choose this hotel. My family and I really enjoy it.

Reviewed June 08, 2022

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Dear Siew, Thank you for sharing upon this excellent review of your recent stay experience with us. I am greatly delighted to learn of your well-enjoyment of our facilities, from our well-appointed rooms to the most dedicated hospitality by our Team. On your return visit with us, I would be most keen to recommend upon our newly-rebranded Italian bistronomic restaurant, LUCE by Davide Giacomelli, where you may enjoy some of the best traditional Italian offerings in a modern interpretation; an offer I would be most confident you may enjoy further while with us. My Team and I look forward to welcoming you back with us, and to building upon many more memorable experiences for you at InterContinental Singapore. -- Yours sincerely, Joyce Chua Hotel Manager

Responded June 09, 2022
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Intrisaridewi from Singapore
Family with young children
1 King Junior Suite
Stayed 1 night in January 2022

Excellent service and well maintained room/facilities”

My family and I (toddler and infant) had stayed in the junior suite king. The room was huge and had a view of the pool. The room was also well maintained and it was easy to book the facilities eg pool. But what we felt was excellent was the service provided by the staff. From the doorman who greeted us with a smile without fail, to the maintenance that has prompted provided us with a change in towels and extra blankets when requested. We also would like to highlight the hospitality that Ms Fiona provided. She had engaged my toddler and attending to our questions warmly. This will definitely not be our last stay at Intercontinental.

Reviewed January 24, 2022

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Dear Intrisaridewi, Thank you for sharing upon a feedback of your recent stay with us. I am pleased to learn of your excellent stay on this occasion with a most memorable experience. Your feedback of Fiona is one in which I will be keen to ensure is shared with her personally. My Team and I will be looking forward to welcoming you and your family back with us again soon for many more memorable visits ahead. -- Yours sincerely, Joyce Chua Hotel Manager

Responded March 05, 2022
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
KEVIN from United Kingdom
Couple
1 King Classic Club Lounge AccessibleHeritage Wing
Stayed 6 nights in January 2022

Wonderful Hotel ”

1. Very warm welcome from delightful staff, always smiling, nothing too much trouble 2. Very clean and well maintained hotel 3. Spacious room with all amenities 4. Pleasant and inviting pool area 5. Excellent location 6. Club room offered many benefits

Reviewed January 31, 2022

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Dear KEVIN, Thank you for sharing upon a feedback of your recent stay with us. I am pleased to learn of your excellent stay on this occasion with a most memorable experience. My Team and I will be looking forward to welcoming you back with us again soon. -- Yours sincerely, Joyce Chua Hotel Manager

Responded March 05, 2022
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Alfredo from Philippines
Couple
1 King Classic High Floor
Stayed 2 nights in October 2020

Amazing staycation during pandemic ”

We had so much fun and feel so amazed during our staycation. Nice room, extremely clean, and great service from aqua bar staff name Mugi, (not sure about the name) but he did a great job taking care of our needs during our stay in the pool, we enjoyed it so much. Overall it was an amazing stay..

Reviewed October 28, 2020

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9.6
Exceptional
Bee from Singapore
Family with teens
1 King Classic High Floor
Stayed 1 night in September 2020

Go for this hotel, wonderful”

Very happy with this staycation. Had a great time with my family there. The room was great, nice for 4 of us (with my 2 teens kids). Very comfy beds, clean room. Had a high floor room with great views of the city. Next, must highly commend the service of the hotel. The enquiries that I had over this booking due to change in room plan were prompt and satisfactory. The hotel was very kind to allow stay of my 2 teens without extra charge (using existing beddings) which I was pretty surprised, this was indeed a gracious act that will go a long way). Finally, met a welcoming check-in staff there, his name is Edward. He greeted us witha great smile and we felt really wonderful that day. He should be highly commended for providing such warm service. Thank you. Hope to return to this hotel soon.

Reviewed September 22, 2020

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10.0
Exceptional
mary from Singapore
Family with young children
2 Twin Classic High Floor
Stayed 2 nights in October 2020

Almost Excellent ”

When we arrived on the first day, it was all good and service was perfect but when reach Saturday which was my husband’s exact birthday, they delayed the birthday cake they promised. Reception said it will be sent at 6pm So we didn’t go out but it didn’t arrive even after all the follow ups so I was very disappointed. It’s a small matter but if they’ve told me don’t have then I should’ve buy earlier. End up buying slices cake in Starbucks. So just don’t expect Any cake from them and all will be perfect.

Reviewed October 11, 2020

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10.0
Exceptional
Melvyn from Singapore
Couple
1 King Classic Heritage Wing
Stayed 5 nights in September 2019

Top notch hotel fit for royalty”

Outstanding housekeeping service who took the time to observe our needs and made subtle additions to our room (i.e. Highly absorbent soft woolly floor mat, extra complimentary bottles of Polar mineral water, etc). Room were already impeccable to start with. As a tea drinker, I greatly appreciated the complimentary collection of high quality TWG teas provided in the room. This is one of very few 5 Star hotels in Singapore with direct access to 2 large shopping malls and an MRT Station on the highly popular East-West line. Also has one of the largest 24 hr in-house hotel gyms I have been to.

Reviewed October 07, 2019

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10.0
Exceptional
Faizureen from Singapore
Group
2 Twin Classic High Floor
Stayed 1 night in December 2020

Beautiful hotel”

I love the design, ambience & location of hotel. Mr Raymond was very kind, helpful and was always on the go. He helped to change my extra bed, as the quality was bad. He was kind and thoughtful with his words. My friends and I loved his service. Staffs at swimming pool, lobby, restaurant and entrance were great too. The pillows were fluffy but flat after I put my head on it & wished that the pillows are more dense for better neck support. Loved the sauna in the gym.

Reviewed December 09, 2020

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10.0
Exceptional
Nur from Singapore
Family with young children
1 King Classic High Floor
Stayed 2 nights in October 2020

Simply the best!”

My husband and I brought our little nieces and nephew here and all of us truly enjoyed our time here. We love the spacious rooms, the accessibility to Bugis areas, as well as outdoor swimming pool. On top of that, the staff were all great! Service was amazing and the lobby of the hotel just smells wonderful. We've decided to make this our go-to staycation hotel the next time we need a shirt getaway! Thank you so much, InterContinental!

Reviewed November 01, 2020

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Dear Nur, Thank you for choosing InterContinental Singapore for your recent family stay! Reading about your experience and knowing that my team has made your stay a memorable one is motivation for all of us. We look forward to welcoming you and your loved ones back again soon for another staycation. Yours sincerely, Andreas Kraemer General Manager

Responded November 12, 2020
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Amanda from Singapore
Group
1 King Classic
Stayed 2 nights in April 2021

It was a restful Birthday Stay ”

My best friend and I stayed over my bday weekend! We were taken back by the hotels architectural beauty within its walls! From outside it’s not how it seems! The brightness of its halls leading to the rooms were splendid!! The bed was cozy and the bathtub was perfect for some quiet time!! Really appreciated the service as well! The location is super convenient as well!!! Will definitely visit the hotel again!! A must stay if I may say so!!

Reviewed May 09, 2021

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Dear Amanda, I am thrilled and delighted to hear that you had a wonderful experience spending your birthday weekend with your best friend here in InterContinental Singapore! I appreciate your kind compliments of our room, amenities and facilities as well as the service provided by our team. Rest assured that your review will be shared with all in recognition of their effort of providing you the best experience during your recent visit. Thank you for taking the time to share your experience with us. We look forward to welcoming you back on many other occasions in the near future! Yours sincerely, Ann Mapula Club InterContinental Manager

Responded May 23, 2021
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
KAH from Singapore
Couple
1 King Classic High Floor
Stayed 1 night in November 2020

Great stay! ”

Looking for a short 1-2 night staycation? This hotel is the best. Located at the heart of city walking distance to any type of food or leisure attraction. But the star of the show is the staff and its service! VIP feeling regardless of the room you stayed in. Special mention to staff Ms Lixin on duty whom tended to our needs and goes out of her way to make us feel so special on our anniversary!

Reviewed November 08, 2020

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Dear KAH, Thank you for choosing InterContinental Singapore on your recent staycation and anniversary celebration, and taking time to share your lovely experience here with us. It is a pleasure to read that the service provided make you feel extra special, especially from Lixin and the Front Office team. My team and I look forward to welcoming you back again! Yours sincerely, Andreas Kraemer General Manager

Responded November 12, 2020
InterContinental Singapore (SG Clean Certified, Staycation Approved)
10.0
Exceptional
Jun from Singapore
Couple
1 King Classic High Floor
Stayed 2 nights in October 2020

Excellent staycation ”

My wife and myself have a good experience and staycation with Intercontinental. Pros: The staff is friendly and helpful and the room is spacious and the facilities is good. Cons: The breakfast menu is not that fantastic and the serving crew is not attentive too. They will forget your request and you need to call them again and it is not a weekend crowd. Overall, staycation is excellent and will go back again but will avoid the breakfast.

Reviewed October 12, 2020

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