This property is in high demand!
4 travelers have booked today.
InterContinental Singapore (SG Clean Certified, Staycation Approved)
80 Middle Road , Bugis, Singapore, Singapore, 188966 - See map
Make your best journey to Singapore with the promised standard of SG Clean, and enjoy free Wi-Fi in all rooms. Strategically situated in Bugis, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Gardens By The Bay East. Rated with 5 stars, this high-quality property provides guests with access to restaurant, fitness center and outdoor pool on-site.
Highlights
SG Clean
SG Clean denotes businesses that adhere to high standards of public hygiene.
Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Health and Medical
First aid kit
Facilities
Airport transfer
Car park
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Impeccable cleanliness and Exceptional service by Hotel Manager”
I booked for a last minute staycay with my husband and checked-in on a Sunday afternoon. The highlight was definitely the impeccable cleanliness of the room and exceptional service by Hotel Manager, Ms Joyce Chua. As someone who has worked for global hotel brands before, I was truly impressed by the cleanliness of the room - from the bed to the desk, to the curtains and the bathroom, tiles etc. I couldn't even find dust by the telephone which most housekeeping teams fail to clean unfortunately. Besides cleaning when the guest checked out of the room, great efforts must have been taken for a deep cleaning regime to maintain this level of cleanliness - I think only someone who has worked for hotels will know how much effort this takes, especially post COVID19 where the disinfecting process is stringent. For this, I must really commend the Housekeeping team for the great job!!! Next was the presence of the Hotel Manager, Ms Joyce Chua. Though I have only stayed for one night, my husband and I seem to see her everywhere, at the front office reception area, lobby, exit, restaurant etc. The reason why we remember her was that she was smiling (with a mask on), greeting her guests and always ready to provide any assistance during our encounters with her. She could be seen talking to her team members to coach them as well. Joyce demonstrated exceptional service standards and is an excellent role model for her team members, being readily available for them. As I did not want to speak to anyone about my experience during my stay, I had to look Joyce up on the social network to gather her name and designation. I would also like to thank Josiah, Yen Ling and Suhaisni from the Reception and Mae from Ash & Elm for the wonderful service experience. I am extremely pleased with the overall experience I have received and will return to stay again :)
See room deals
SUPER SATISFIED 😌 ”
I love how the staffs are so so warm and caring over the littlest things. For example, it was my husband's birthday and a staff named Syahidah, went beyond her will to decorate the room just to make us feel happy. How delightful! And I didn't bring my charger and obviously my batt ran out so there was this another amazing lady named Azie (I think), who was sweet enough to lend me her personal cable to charge my fone. And of course, I don't even have to mention the room cos it was just so perfect and worth for the money! The hotel takes u back in time in a very modernised way and u will definitely feel satisfied and surreal being in that place! Only downside for me was the breakfast range; I understand that due to Covid, we are provided with set meals but there wasn't much variety as I had expected. I was so shocked to see that there was no creamer provided for my coffee. Also, some of the food that came to us were not up to high standard. (E.g. Siew mai was under cooked and scrambled egg was way too soggy and mushy, almost felt like eating baby's food lol). It would be great if you can let us choose each dish from the menu and not as a set because it wasn't filling too and not all dishes are fancied by everyone. Other than that, I will definitely come back again for a gateway. Somehow, the ambience around the bugis street area made us feel like we were staying in Bangkok and that gave us a different feel too apart from the usual resortish staycay. Highly recommended!😃
See room deals
Comfort and convenient ”
We've booked a Premier Deluxe King room. It was spacious, clean and comfortable. Service from hotel was attentive. Check in and out was quick too. Breakfast was inclusive in our booking, 1st night requested to be delivered to our room, and it was delivered on time! Only thing was, the 1st night we didn't have a good sleep due to the bed mattress we slept on was sinking in and we were tossing and turning, till my hubby have to sleep on the couch which was more comfortable for him. Service was quick and swift when we told the housekeeping to change the mattress for us. 2nd night we had a really good and comfortable sleep.
See room deals
Dear Jeannie, Thank you for taking your time to share your valuable feedback with us. I am delighted to hear that you have an overall good experience during your recent visit. I do regret that you encountered challenges with the comfort of the bed on the 1st night but I am glad that our team have managed to rectify the issue promptly. Rest assured that we will continuously monitor such issue and review for appropriate improvements moving forward. My team and I value your feedback and will be looking forward to welcoming you and your husband here again in the near future! Yours sincerely, Joyce Chua Hotel Manager
Had a great stay. ”
The staff was friendly . Room was clean and spacious. the hotel itself is a gorgeous place. you can #ootd anywhere at the hotel. They really gave a very warm welcome throughout my stay . very Convenient as its link to the bugis shopping mall. i dnt have to worry abt wet weather, i can still go out and get food and shopping as well. only down part is , it would be better if theres a toilet hose near the toilet seat rather then a tissue paper. on top of all i really enjoy my stay. will definitely come again this time will being my family n friends . will definitely recommend them to come here to relax .
See room deals
Dear Nuur, Thank you for sharing upon a n excellent review of your stay with us. I am greatly delighted to learn of your most comfortable stay on this occasion. Your feedback for a bidet has been well noted upon for our onward improvement projects. My Team and I look forward to a next opportunity to welcome you back with us for another most memorable stay at the InterContinental Singapore. -- Yours sincerely, Joyce Chua Hotel Manager
Great location and Clean Hotel”
We went there 2 nights for a short period staycation. Location is great, beside bugis junction and many other restaurants. Room is very clean and big, we like the space, everything about the room is good, simply love their design. The down side is they do not provide complimentary parking coupon because the carpark belongs to bugis junction, instead we can either purchase a $20 per day per entrance parking coupon or park outside the hotel if they still have an empty car space. Also due to covid, some entrance is close which we spend some time to figure out a way in and out of the hotel to shopping to outside and back.
See room deals
Dear Koey, Thank you for taking your time sharing your feedback from your recent visit. I am delighted to hear that you enjoyed your stay with us and appreciates your kind compliments of our comfortable rooms and the great location of our hotel. I note on your comments the restricted access towards the hotel and seek your kind understanding that we are to adhere to strict procedures in place set by the local authorities. Rest assured that we have taken the necessary steps to minimize any inconvenience and ensure that our guest does not face any issues transiting into our property. Thank you once again for sharing your valuable feedback to us and look forward to welcoming you back here again in the near future. Yours sincerely, Joyce Chua Hotel Manager
Awesome Birthday Staycation”
Even though I have to wait for 1.5 hours to get a room (understandable due to the year end crowd etc), I was really pleased with how well the front desk & concierge staff handle the situation. It was also worth the wait because, I got exactly the room I booked for! Super spacious and comfortable, it was not a wrong choice for my birthday staycation. The sweet part? I was given 2 boxes of macarons, compliment of the hotel, as my birthday gift. Totally made my birthday! Will definitely return to InterContinental, some day... :D
See room deals
Excellent treatment from friendly staff ”
Would like to recommend Mr. Edward Lim for his warmth & hospitality. Felt welcomed throughout our stay. The hotel's interior design reminiscences of colonial days in the Straits Settlement. Premier Deluxe King - comes with a bathtub, a smart tv (Airplay- and Chromecast-enabled). Room is spacious. The bed feels plush and we had a good night's rest. Having a French press set is never a bad idea. Breakfast - dined on-site in Ash & Elm. Must pre-book your time slot the day before. Duration is 1 hour and you get to choose ONE breakfast set (as opposed to complimentary breakfast buffet spread). Taste-wise, average. Example, the waffle was tad too hard and dense. Please increase number of wait staff - waited at least 10 minutes for a pot of tea. Gym room is large and well equipped. There's a dedicated yoga (with mats) and barre area. Don't forget to use their sauna facility. We would return for another staycation in future.
See room deals
Very nice hotel with superb location.”
We have a very good time staying in this hotel for 2 nights. Location is superb, right in the middle of a shopping area. MRT station is only 5 minutes walk through the shopping mall. Room is very clean, and the bed is comfortable. Breakfast selection is good. I'm amazed with the honeycomb. The only downside is that they are having some renovation, so there is paint or glue smell in the hallway (we stay on level 6).
See room deals
Good location and nice cozy room”
This is my third times having staycation in InterContinental Singapore. It does not disappoint me. The staffs are friendly and provide good service. Room is clean and big. Love the gym as it is spacious. Location is the best as it is just beside the popular shopping mall and mrt. It is an accessible location. Many nice food is around this area. It is the best choice to choose this hotel. My family and I really enjoy it.
See room deals
Dear Siew, Thank you for sharing upon this excellent review of your recent stay experience with us. I am greatly delighted to learn of your well-enjoyment of our facilities, from our well-appointed rooms to the most dedicated hospitality by our Team. On your return visit with us, I would be most keen to recommend upon our newly-rebranded Italian bistronomic restaurant, LUCE by Davide Giacomelli, where you may enjoy some of the best traditional Italian offerings in a modern interpretation; an offer I would be most confident you may enjoy further while with us. My Team and I look forward to welcoming you back with us, and to building upon many more memorable experiences for you at InterContinental Singapore. -- Yours sincerely, Joyce Chua Hotel Manager
Excellent service and well maintained room/facilities”
My family and I (toddler and infant) had stayed in the junior suite king. The room was huge and had a view of the pool. The room was also well maintained and it was easy to book the facilities eg pool. But what we felt was excellent was the service provided by the staff. From the doorman who greeted us with a smile without fail, to the maintenance that has prompted provided us with a change in towels and extra blankets when requested. We also would like to highlight the hospitality that Ms Fiona provided. She had engaged my toddler and attending to our questions warmly. This will definitely not be our last stay at Intercontinental.
See room deals
Dear Intrisaridewi, Thank you for sharing upon a feedback of your recent stay with us. I am pleased to learn of your excellent stay on this occasion with a most memorable experience. Your feedback of Fiona is one in which I will be keen to ensure is shared with her personally. My Team and I will be looking forward to welcoming you and your family back with us again soon for many more memorable visits ahead. -- Yours sincerely, Joyce Chua Hotel Manager
Wonderful Hotel ”
1. Very warm welcome from delightful staff, always smiling, nothing too much trouble 2. Very clean and well maintained hotel 3. Spacious room with all amenities 4. Pleasant and inviting pool area 5. Excellent location 6. Club room offered many benefits
See room deals
Dear KEVIN, Thank you for sharing upon a feedback of your recent stay with us. I am pleased to learn of your excellent stay on this occasion with a most memorable experience. My Team and I will be looking forward to welcoming you back with us again soon. -- Yours sincerely, Joyce Chua Hotel Manager
Amazing staycation during pandemic ”
We had so much fun and feel so amazed during our staycation. Nice room, extremely clean, and great service from aqua bar staff name Mugi, (not sure about the name) but he did a great job taking care of our needs during our stay in the pool, we enjoyed it so much. Overall it was an amazing stay..
See room deals
Go for this hotel, wonderful”
Very happy with this staycation. Had a great time with my family there. The room was great, nice for 4 of us (with my 2 teens kids). Very comfy beds, clean room. Had a high floor room with great views of the city. Next, must highly commend the service of the hotel. The enquiries that I had over this booking due to change in room plan were prompt and satisfactory. The hotel was very kind to allow stay of my 2 teens without extra charge (using existing beddings) which I was pretty surprised, this was indeed a gracious act that will go a long way). Finally, met a welcoming check-in staff there, his name is Edward. He greeted us witha great smile and we felt really wonderful that day. He should be highly commended for providing such warm service. Thank you. Hope to return to this hotel soon.
See room deals
Almost Excellent ”
When we arrived on the first day, it was all good and service was perfect but when reach Saturday which was my husband’s exact birthday, they delayed the birthday cake they promised. Reception said it will be sent at 6pm So we didn’t go out but it didn’t arrive even after all the follow ups so I was very disappointed. It’s a small matter but if they’ve told me don’t have then I should’ve buy earlier. End up buying slices cake in Starbucks. So just don’t expect Any cake from them and all will be perfect.
See room deals
Top notch hotel fit for royalty”
Outstanding housekeeping service who took the time to observe our needs and made subtle additions to our room (i.e. Highly absorbent soft woolly floor mat, extra complimentary bottles of Polar mineral water, etc). Room were already impeccable to start with. As a tea drinker, I greatly appreciated the complimentary collection of high quality TWG teas provided in the room. This is one of very few 5 Star hotels in Singapore with direct access to 2 large shopping malls and an MRT Station on the highly popular East-West line. Also has one of the largest 24 hr in-house hotel gyms I have been to.
See room deals
Beautiful hotel”
I love the design, ambience & location of hotel. Mr Raymond was very kind, helpful and was always on the go. He helped to change my extra bed, as the quality was bad. He was kind and thoughtful with his words. My friends and I loved his service. Staffs at swimming pool, lobby, restaurant and entrance were great too. The pillows were fluffy but flat after I put my head on it & wished that the pillows are more dense for better neck support. Loved the sauna in the gym.
See room deals
Simply the best!”
My husband and I brought our little nieces and nephew here and all of us truly enjoyed our time here. We love the spacious rooms, the accessibility to Bugis areas, as well as outdoor swimming pool. On top of that, the staff were all great! Service was amazing and the lobby of the hotel just smells wonderful. We've decided to make this our go-to staycation hotel the next time we need a shirt getaway! Thank you so much, InterContinental!
See room deals
Dear Nur, Thank you for choosing InterContinental Singapore for your recent family stay! Reading about your experience and knowing that my team has made your stay a memorable one is motivation for all of us. We look forward to welcoming you and your loved ones back again soon for another staycation. Yours sincerely, Andreas Kraemer General Manager
It was a restful Birthday Stay ”
My best friend and I stayed over my bday weekend! We were taken back by the hotels architectural beauty within its walls! From outside it’s not how it seems! The brightness of its halls leading to the rooms were splendid!! The bed was cozy and the bathtub was perfect for some quiet time!! Really appreciated the service as well! The location is super convenient as well!!! Will definitely visit the hotel again!! A must stay if I may say so!!
See room deals
Dear Amanda, I am thrilled and delighted to hear that you had a wonderful experience spending your birthday weekend with your best friend here in InterContinental Singapore! I appreciate your kind compliments of our room, amenities and facilities as well as the service provided by our team. Rest assured that your review will be shared with all in recognition of their effort of providing you the best experience during your recent visit. Thank you for taking the time to share your experience with us. We look forward to welcoming you back on many other occasions in the near future! Yours sincerely, Ann Mapula Club InterContinental Manager
Great stay! ”
Looking for a short 1-2 night staycation? This hotel is the best. Located at the heart of city walking distance to any type of food or leisure attraction. But the star of the show is the staff and its service! VIP feeling regardless of the room you stayed in. Special mention to staff Ms Lixin on duty whom tended to our needs and goes out of her way to make us feel so special on our anniversary!
See room deals
Dear KAH, Thank you for choosing InterContinental Singapore on your recent staycation and anniversary celebration, and taking time to share your lovely experience here with us. It is a pleasure to read that the service provided make you feel extra special, especially from Lixin and the Front Office team. My team and I look forward to welcoming you back again! Yours sincerely, Andreas Kraemer General Manager
Excellent staycation ”
My wife and myself have a good experience and staycation with Intercontinental. Pros: The staff is friendly and helpful and the room is spacious and the facilities is good. Cons: The breakfast menu is not that fantastic and the serving crew is not attentive too. They will forget your request and you need to call them again and it is not a weekend crowd. Overall, staycation is excellent and will go back again but will avoid the breakfast.
See room deals