Please note, office hours vary by location, if you are scheduled to arrive after 7PM or on a Sunday, please contact the property directly to arrange check in. If you arrive after the office closes, your reservation will be processed prior to arrival and your room keys and paperwork will be left with our Courtesy Officer. Contact information for the Courtesy Officer is posted on the property office door. Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Please inform InTown Suites Newport News City Center in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.