Most friendly service and most comfortable stay”

Very impressed with this boutique hotel. It's a hotel rather than a B&B and had underrated themselves by naming it B&B. In Yilan, you either stay at Jiaoxi for the thermal spa (I recommend) or close to night market at Luodong (There are much better ones in Taipei). This ISPAVITA was the best hotel of the 5 we stayed in Taiwan, and we selected on Agoda ratings 8 and above. We didn't see any good offerings from Airbnb in Yilan. ISPAVITA is the choice, without doubt. The thermal spa in the room (the Raingo room) is large and great for a romantic night and very relaxing. With just 3 rooms a floor it is a rather private place to yourself. Only downside, not much view, some faint noise of construction a street away in the late morning.

Very clean and comfy , highly recommended”

We booked a superior mountain side room and stayed here for our wedding anniversary. The hotel was close to the train station so it was easy to spot. Staff were really nice, they prepared a romantic and comfy room for us. The bathroom and hot spring bath tub was really big (bigger than those with double the hotel rate), it was also very clean, so we really enjoyed the private in room hot spring. The hotel offered things like tooth brush, shower sets, tea bags, coffee etc so don't need to worry about bringing your own. The bed was also big and comfy. The room was modern setting. The whole stay was very comfy and relaxing. For dinner if u want to find a restaurant to dine in, I think the only option is to dine at restaurants at other larger hotels nearby. Otherwise you can eat street foods at nearby area , kind of like night market. For breakfast you can eat at the hotel cafe, it was a buffet with one main dish, worth the try. Overall, highly recommended if you are looking for a quiet and relaxing stay at a hot spring hotel in Jiaoxi/Yilan area (with huge private hot spring bathtub) at a valuable price.

Boutique hotel! Not a B&B!”

After several weeks of traveling, my finicky skin was in pretty bad shape. Irene made me feel very comfortable from the start and my skin was glowing after the treatment and into the next morning! More impressively, we decided to try the lower body contouring on my legs. I have never tried body contouring so I was very skeptical. Remarkably, my upper and lower legs were significantly smaller post-treatment!!! In fact, it was so noticeable that my mom saw a difference immediately. I could not stop staring at my legs in awe and will consider this treatment in the future. I will definitely be making an appointment with Irene the next time I am in Taiwan and endorse her services whole heartedly! Other than the spa, my overall impression of the hotel is quite positive. However, I do think the name of the hotel is a bit misleading as the property is more of a boutique hotel than a bed and breakfast. Bed and breakfasts are more quaint, operating on an even smaller scale and usually out of an old mansion or home. Even so, the location is convenient - situated in close proximity to the Jiaoxi train station and nearby Jiaoxi attractions. The breakfast was also very tasty, with a nice assortment of fresh fruits and a yummy entree.

Nice B&B in Jiaoxi”

Cosy b&b with clean and comfortable rooms. Bed is very comfortable but the pillows a little too flat for my liking. Hotspring water is very hot but nice for a soak after a long day and when it’s raining. Price is a little on the high side, maybe it’s the peak period that I was there?

Best hotel stay ever ”

Deeply appreciate the service provided by the hotel staffs as they were all very helpful, polite and caring. Hotel was nicely designed and the room amenities was really good. A wide variety of choices for breakfast. Hotel was located very near to the railway and bus station. Overall, the whole stay exceeded our expectation and highly recommend to all if you are visiting Jiaoxi.

Good room, good service, good location”

the staff there are super nice, when they saw me and my husband checking on maps they proactively asked us what we need and gave some advice. the breakfast is good, on top on the main course you can choose from the buffet which serve variety of bread, drinks and other breakfast items. the room is clean, and bathroom and the bathtub for hot spring is nice too! all the windows are with net shields, so no worry flies fly in your room (there are plenty in Yilan). Other attractions like hotspring park, Zhongshan Road (where most food stalls and restaurant locates) are with walkable distance, so do the train station and bus terminal that brings you back to Taipei.

Great place to stay away from Taipei City!”

Great Stay! First impression was a great welcome from the front desk. Guide us along the places of interest as it was our first time in Jiaoxi. Hotel is like a boutique spa hotel, so I felt price was a little on the steep side. Nice breakfast in a cosy café-like setup. Great location away from the hustle & bustle and a nice less then 10 mins walk from Jiaoxi station. Thanks to the Great crew Annie, David and fellow colleagues. Hope to be back...

Stay at Yilan with young child”

Near perfect! The hot spring tub in the room is very good for families especially with kids. The bed is comfy, breakfast was good and we had a very pleasant stay at Ispavita!

Exceptional CP ratio”

The room is spacious and comfortable, facilities are clean and updated, the hot tub offers a lot of fun and leisure. And the price is a quite reasonable and affordable. Overall it is a perfect stay and makes my trip to Jiaoxi great.

Good location”

Hotel is located very conveniently in the city. The hot tub in the room was very big (take time to fill it up). Good size of the room and very clean. Friendly staff that spoke English. Overall a good stay in Yilan.

Clean, comfortable, and convenient”

We liked the look of the place - small and modern. The room was immensely comfortable and clean, a great place for a weekend away from Taipei. The tub is one of the best I've seen in a hot spring hotel in Jiaoxi.

Very nice service and facilities”

I have a very nice honeymoon with my wife in Ispavita. The breakfast is awesome!

Excellent boutique hotel”

Everything met my expectation. Would stay in this hotel again when I return to Jiaoxi.

Superb Room with Huge bathtub (Mountain View Room)”

Nothing much with the mountain view but my child (5years) was happily enjoying the huge tub with hot/cold spring water everyday. Bed is comfy and room very clean. Location was 5mins away from main night market street and resort 10mins walk to train station. Breakfast was pre-selected and basic.

Clean and comfortable”

I think the price is just about right for what you get. The room itself is def 4-5 star quality, but the price is only about 65% of 4-5 star rates. The down side is that there's no swimming pool, gym and all those facilities, but I didn't want them anyway. This place provided exactly what I was looking for. Last but not least, GREAT customer service!

One night stay, wishing it was longer ”

Everything was well thought out and the private hotspring in each room gives a relaxing and luxurious feel to the stay. One noteworthy point about our stay was when we checked out. As it was drizzling and we had to walk 15mins in the rain to the railway station, Miss Annie, the staff at the reception offered to drive us using her own vehicle to the station. She had lots of initiative, checking and reconfirming for us that we could change our train tickets to earlier ones. Even when the rain subsided and we decided to walk to the train station, she insisted on sending us there. Her sense of hospitality is the greatest asset this hotel has to boast of. I commend the management for acquiring such an exemplary employee. No amount of money can buy an employee who is strongly motivated and orientated towards service excellence. Hats off!

A gem in 礁溪!”

Excellent and enjoy the quietness of the resort. Their breakfast in set meal style is a plus. I had a 5 course set meal, their salmon and especially the grilled pork (松坂猪) is really good! The spa is good too with good personalised service. Worth the stay...

Late Check in”

Hotel has no reception and staff after 11pm while we arrived 11:15pm. We were so lost when there’s no reception and we needed to call another hotel reception as per the guidelines written on the front door. Finally we got the key card to enter hotel but there’s some problem on our key card to open our room door. Anyway, we used over 1 hrs for all these steps and enter our room, and feel so exhausted. So, please inform the hotel earlier if you cannot catch up the check in time before 11pm.

Excellent ”

Staffs were genuinely friendly, some hotels or hostels in Taiwan you feel like they are not REAL nice but acting like polite. Room was exactly the same as the picture on the website, love the bed and the spacious hot spring bathtub!! also the shower room and the bathroom combined idea is awesome!! Only the breakfast was just normal or i can say it's bad....the staff from the breakfast area was not so friendly. Anyway i will definitely come back here and recommend to my friends for sure.

Nicely build spring pool resort”

A very well design hot spring resort, more than enough to cater for 4 adults with private pool, very clean resort with all the necessary given.