iStay.inn - an urban art hostel
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7.5
Very good
/10
(176 reviews)See what guests said
See map
8.7
Excellent
Location rating score
Excellent location - Inside city center
Popular neighborhood
  • Merlion Park1.05 km
  • Marina Bay Sands Casino1.37 km
  • Battlebox1.45 km
  • Cloud Forest2.04 km
  • Singapore Flyer2.05 km
  • Supertree Grove2.2 km
  • Gardens by the Bay2.24 km
  • Orchard Road2.27 km
  • Universal Studios4.09 km
  • Sentosa Island4.24 km
  • Free Wi-Fi

    iStay.inn - an urban art hostel

    211A South Bridge Road, Chinatown, Singapore, Singapore, 058764 - See map
    "Classic style bunk beds."
    Eli - January 12, 2018
    Exceptional reputation
    Recommended by 82% of guests
    Very good service
    7.6 rating for service
    Very good cleanliness
    7.0 rating for cleanliness
    Good facilities on premise
    6.6 facilities on premise
    • 290 meters to public transportation

    • Airport transfer

    • Located in heart of Singapore

    • Free Wi-Fi in all rooms!

    • Breakfast [free]

    Cheaper than 96% of all properties in Singapore in the last 24 hoursCompared to 1,359 Singapore properties at Agoda for various dates
    Value for money7.7
    Distance to city center2 km
    Location rating8.7
    Nearest airportSingapore Changi Airport (SIN) - Singapore
    Distance to airport17.8 km

    Rooms available at iStay.inn - an urban art hostel

    Family room for 4 adults
    Family room for 4 adults
    ...
    • Balcony/terrace
    • Non-smoking
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 10-Bed Dormitory - Mixed
    1 Person in 10-Bed Dormitory - Mixed
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    Family Room for 10 People 
    Family Room for 10 People 
    ...
    • Non-smoking
    • Shared bathroom
    Enter dates to see prices
    Family Room for 8 adults
    Family Room for 8 adults
    ...
    • Non-smoking
    • Shared bathroom
    Enter dates to see prices
    1 Person in 4-Bed Dormitory - Mixed
    1 Person in 4-Bed Dormitory - Mixed
    ...
    • Non-smoking
    • Shared bathroom
    Enter dates to see prices
    Family Room for 6 Adults
    Family Room for 6 Adults
    ...
    • Non-smoking
    • Shared bathroom
    Enter dates to see prices
    1 Person in 4-Bed Dormitory - Female Only
    1 Person in 4-Bed Dormitory - Female Only
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 8-Bed Dormitory - Mixed
    1 Person in 8-Bed Dormitory - Mixed
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    1 Person in 6-Bed Dormitory - Mixed
    1 Person in 6-Bed Dormitory - Mixed
    ...
    • Non-smoking
    • Shared bathroom
    • 1 bunk bed
    Enter dates to see prices
    6 Beds Family Room
    6 Beds Family Room
    ...
    • Room size: 54 m²/581 ft²
    • Shower
    Enter dates to see prices

    Frequently asked questions

    What time is check-in and check-out at iStay.inn - an urban art hostel?

    Check-in is from 3:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The property offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to iStay.inn - an urban art hostel?

    iStay.inn - an urban art hostel is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind. Just use the Let us know what you need section of the booking page to let the hotel know you want to book a ride, and they will contact you via the Agoda messaging service. A stay at iStay.inn - an urban art hostel also comes with easy access to the neighborhoods around the hotel through the property's convenient shuttle service. For those who wish to drive their own cars, iStay.inn - an urban art hostel has a car park that's close to the property. If you're looking for an easy way to get around Singapore with private transportation, the hotel can arrange taxi service.

    What is the smoking policy at iStay.inn - an urban art hostel?

    iStay.inn - an urban art hostel does not permit smoking in any of its rooms, but allows smoking in designated areas. The property offers its guests both smoking and non-smoking rooms. You can request your preferred room type during booking, but please keep in mind that rooms are subject to availability.

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    What people love about iStay.inn - an urban art hostel

    • 6.0
      Review score
      Cleanliness

      "Location was good and room was clean with good AC."

      Jennifer

      |

      February 23, 2017

    • 7.6
      Very good
      Location

      "The hostel is cheap and have good location."

      Marta

      |

      July 20, 2018

    • 8.0
      Very good
      Staff 

      "The staff was so friendly and helpful."

      Meryna

      |

      August 2, 2017

    Property ranking|Compared to 1,359 Singapore properties
    See all rankings
    Cheapest price score
    Location score
    8.7/10
    Value for money score
    7.7/10
    Review score - United States
    7.2/10
    Better than
    96
    %
    of Singapore properties
    Better than
    88
    %
    of Singapore properties
    Better than
    80
    %
    of Singapore properties
    Better than
    77
    %
    of Singapore properties
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    More about iStay.inn - an urban art hostel

    More about iStay.inn - an urban art hostel

    6.4
    Good

    "The location is quite convenient for moving by public transp..."

    Tu H.

    |

    April 24, 2018

    Description

    Show less

    Most talked about facilities

    Housekeeping
    6 mentions
    Breakfast
    3 mentions
    Food & Dining
    1 mention
    Internet
    1 mention

    What they offer

    8.4
    Excellent
    Staff 

    "Everything was good and staffs are nice."

    Yui

    |

    June 11, 2017

    View all reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Food and dining

    Breakfast options

    American
    Asian
    Continental

    Nearby restaurants

    American cuisine
    American cuisine
    Table 24
    160 m American, Contemporary, Fusion
    The Rotisserie
    350 m American
    Potato Head Folk
    540 m American, Bar
    Asian cuisine
    Asian cuisine
    Cato
    60 m Asian, Bar, European
    Chinatown Traditional Kitchen
    70 m Asian, Chinese, Singaporean
    Sin Street Gourmet
    80 m Asian
    Chinese cuisine
    Chinese cuisine
    Chongqing Grilled Fish
    160 m Chinese, Grill, Seafood
    Yan Palace in Chinatown
    160 m Chinese
    Xie Lao Song Restaurant
    170 m Chinese, Seafood

    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Show less

    Property's guest policies

    Show less

    Some helpful facts

    Show less

    Reviews of iStay.inn - an urban art hostel from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness7.0
    Facilities6.6
    Location8.7
    Service7.6
    Value for money7.7
    High score for Singapore
    Rating
    9+ Exceptional (19)
    8-9 Excellent (16)
    7-8 Very Good (19)
    6-7 Good (5)
    <6 Below Expectation (21)
    Time of the year
    Mar - May (20)
    Jun - Aug (14)
    Sep - Nov (22)
    Dec - Feb (24)
    All guests (176)
    All room types
    All languages

    Show reviews that mention 

    Showing 80 verified guest comments
    1234
    9.6
    Exceptional
    Lady from Philippines
    Family with young children
    Family Room for 6 Adults
    Stayed 6 nights in May 2019

    Great location. Staff are very nice! Value for Money. Clean place!”

    If you want to stay in SG for a long Vacation in a tight budget but would love the comfort after a long walk and sightseeing. This place is the BEST! Value for money. Place is clean. Near food center with reasonable priced food. Miss Doris, thank you so much for being so kind, my God bless your family and ypur business! Will definitely book this hotel again in the future!

    Reviewed May 30, 2019

    Thank you so much for staying at Istayinn and your generous feedback. We are happy to hear your compliments to Doris and wish you and family all the best! Take care and we look forward to serve you again in your next visit to Singapore!

    Responded June 03, 2019
    iStay.inn - an urban art hostel
    5.6
    Peta from Malaysia
    Group
    Family Room for 10 People 
    Stayed 1 night in July 2019

    Bed bugs ”

    My friends and I stayed here for one night and we encountered bed bugs crawling on our beds. The room was of adequate space, quite dusty as I was sneezing. Bathroom was okay and staffs were nice and friendly. Relatively alright, but we would suggest cleaning the rooms thoroughly.

    Reviewed July 20, 2019

    Thank you for staying at Istayinn and your kind feedback. We have taken immediate action to address the issue and sorry for the inconvenience caused to you and your friends. We hope to see you again in your next visit to Singapore! Take care!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    9.6
    Exceptional
    DUNG from Vietnam
    Group
    Family Room for 8 adults
    Stayed 1 night in June 2019

    The host was very nice”

    Next to China town centre. The host was very nice. He let us check in early in the morning. Our group were happy to stay here. Just sleep and eat outside, nothing more to expect

    Reviewed June 27, 2019

    Thank you for staying at Istayinn and your kind feedback! We hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    8.4
    Excellent
    Aileen from Philippines
    Family with young children
    2 Bed Private Room (Price per room)
    Stayed 2 nights in June 2019

    Recommended”

    The staff are very commendable super friendly and nice, would even give you tips on where to go around the area. I slept well through the night even if we were in bunk beds, even my 4 year old daughter had a pleasant stay. If you don't like going barefoot within common areas best to bring bedroom slippers as they have a no slippers rule in the hostel. No problems going on barefoot as the floors are clean and you will see their staff cleaning it often times in a day. If you are just looking for a place to sleep as you go around Singapore this is the best place. Very good location near the mrt, there are also interesting restaurants and food stalls and there's a neaby mall where there is good exchange rate and cheap finds. I would highly recommend, and will go back next time.

    Reviewed June 06, 2019

    Dear Aileen, Thank you for staying at Istayinn and your kind feedback! We hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    7.2
    Very good
    Jeffrey from Singapore
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in April 2019

    Not bad actually”

    Attic room is really tiny for 8 person. Not many toilets cubicle. Toilet needs a bit more scrubbing. Shoes storage area smell bad. Quiet room. Wifi is good. Dining room has many tables. Locker is really big but have to use my own padlock. Saw several friendly, helpful elderly staffs at the front desk, quite surprised to find a hostel that give fair employment opportunity to elderly people. I support this cause, so I will definitely recommend this hostel and I will definitely come back.

    Reviewed April 09, 2019

    Dear Jeffrey, thank you for staying with us at Istayinn. We are really appreciative of your feedback and kind words on the equal employment opportunities for the elderly staffs. Hope to be able to serve you again very soon!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    6.8
    Good
    VANESSA from Philippines
    Solo traveler
    2 Bed Private Room (Price per room)
    Stayed 3 nights in March 2019

    Had a pleasant stay. ”

    This was my first time to book a 2* accommodation. We weren’t expecting much from it. I booked a room with one bunk bed, for my Mom and I. Luckily, it was really for 2 pax only. Mr Richard Lee was very approachable and accommodating. Our room was nice. Wish it had a mirror though. The common bathrooms are clean as well as the toilets. I just wish that they had more options for breakfast other than the toast and coffee, coz you’ll be needing a lot of energy to roam around the city. The location is the reason why I booked this. Blue and purple mrt lines are very accessible. The green line is also close. Just had to walk 10mins to Outram Stn. Overall, we had a pleasant stay for 4 days.

    Reviewed March 22, 2019

    Dear Vanessa, thank you for staying with us at Istayinn and your generous feedback. As a humble dormitory we strive to provide the best value for what you have paid for and do introduce Istayinn to your friends who plan to visit Singapore. Thanks again and have a wonderful days ahead!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    3.2
    Sanpetchuda from Thailand
    Group
    Family room for 4 adults
    Stayed 3 nights in February 2019

    The room was extremely dusty and dirty. The arrangement was chaotic ”

    I booked two family rooms for my students who attended a conference in Singapore. The location is rather convenient, and that was the only good thing about the hostel. The rooms and the mattresses were dusty like an abandoned house. One of my students had to wear a face mask to sleep, so her throat wasn't closed off due to the enormous pile of dust on the mattress. The shower and toilet situation was unforgivable. There was no enforcement of gender bathroom. A few of my female students are Muslims and guys were walking into female restrooms just because they were too lazy.

    Reviewed March 04, 2019

    Dear Sanpetchuda, thank you for your feedback and sorry for the inconvenience caused to your group. As a humble dormitory, we strive to provide you with the best value for what you have paid for. We always take immediate action to address feedback from our guests especially in situation that affecting your stay. We will continue to train our service crew to serve you better in future. Thanks again for your feedback!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    10.0
    Exceptional
    Jayant from India
    Solo traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 1 night in April 2019

    niceee”

    close to mrt

    Reviewed May 10, 2019

    Thank you and hope to see you back again!

    Responded May 21, 2019
    iStay.inn - an urban art hostel
    8.8
    Excellent
    Chi from China
    Group
    Family room for 4 adults
    Stayed 1 night in May 2019

    Best Location”

    That's a very good place to spend a night if you arrive very late in Singapore. 24 hr check in service is the best !!!

    Reviewed May 08, 2019

    Thank you and hope to see you back again!

    Responded May 21, 2019
    iStay.inn - an urban art hostel
    7.2
    Very good
    PHAM from Vietnam
    Family with teens
    Family room for 4 adults
    Stayed 4 nights in May 2019

    Good facilities, excellent location but kind of disappointing about staff”

    Nothing complain about facilities, location and the cleanliness of this hostle, it's very good for this price. Just one thing make me regret is checkin and checkout time, those staff show at hostle at 8AM and leave before 10PM. If you want to late checkin our early checkout, you have to do it for your own. I take a 4-beds room and have to deposit 10SGD for the room key but the last night I stay, come back the hostle after 10 PM and leave at 4 AM next day but no-one there to help us take back the deposit.

    Reviewed June 05, 2019

    Dear Pham, Thank you for staying at Istayinn and your kind feedback! You may not be aware that Istayinn does not provide 24 hours counter service, we apology for any inconvenience caused to you and group. We hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    8.4
    Excellent
    Steffi from Indonesia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in February 2019

    Friendly and nice location”

    I stay for 1 night in this hostel, the place was so clean and near the main road. The staff was so friendly the even sing a song and talk with me a lot even I just stay for 1 day. The bathroom is quite clean and the room also clean and spacious. Thank you iStay.inn

    Reviewed February 23, 2019

    Thank you Steffi for staying at Istayinn and your generous feedback. Hope you can refer Istayinn to your family and friends. Take care and hope to see you back soon!

    Responded March 04, 2019
    iStay.inn - an urban art hostel
    8.0
    Excellent
    Aileen from Singapore
    Group
    Family Room for 6 Adults
    Stayed 2 nights in January 2019

    For short trips in Singapore”

    Pros: Location is very near Chinatown where most of the non-expensive stuff and food in SG can be found. Near MRT as well. Cons: very cramped and noise can be heard from the street. Note: Bring your home slippers coz they won't allow you to use your shoes inside the inn. Entrance to the inn is on a little door up to the second level. quite hard to find at first

    Reviewed January 26, 2019

    Hi Aileen, thank you for staying with us and your generous feedback. Hope to see you back soon! Take care!

    Responded February 02, 2019
    iStay.inn - an urban art hostel
    6.0
    Lang from Singapore
    Family with young children
    Family Room for 10 People 
    Stayed 8 nights in December 2018

    Mediocre & Bad experience”

    Bad Experience   We are a family travel of 9 persons with adults & child booked into 1 unit of 10-rooms for our Holiday to Singapore for 8 nights stay.   On Day 1- 17 Dec 2018, the lady who served us was courteous and helpful. However, the room that we got seems to have bed bugs and therefore we had request for a room change which she was kind enough to make the arrangement.    During our stayed there, we have seen 3 staff (1 Lady whom we met on day 1, 1 Male without spectacles and another “Inspector” Male with spectacles). First 2 was really good but “male staff with spectacles” was really nerve wrecking.   To name a few of the bad experience but especially on the service with THE “male staff with spectacles”:   - There was one of the night around 8 plus evening that we were chatting inside our   room, all out of sudden the door open (without knocking) and this man told us to keep   quiet. We are in a shock, there was no privacy even in our own room. If there is a rule   for total silent, please let us know the house rules !   - He almost literally followed us everywhere at hostel at the public place. We felt being   stalked on !   - One time as I was preparing hot water for our cup noodles, he was practically standing   next to me and watching. As I was not even finish (a few cups noodles to prepare), he   keep bugging to say “Hey ! Why aren’t you washing up yet”. Soon he was getting onto    my nerve and I wanted to finish quickly, I turned around wanting to exit the pantry   away from him but tripped from the hum and a cup of hot water fall my poor niece ! I   asked for any First Aid kit but he say “None” and just stared on without any sympathy  or concern or even make any offer to help.        As a tourist, we are here on holiday to have a good experience and great fun and enjoyment in a well reputable country but this stay really make our stay felt terrible and excruciating. 

    Reviewed December 28, 2018

    Dear Lang, sorry to hear about the incident. It was unfortunate that one of our staff had affected your experience here. We have taken action on this and will strive to provide a better service to our guests in future. Thanks again for your feedback and hope to see you back soon!

    Responded December 30, 2018
    iStay.inn - an urban art hostel
    8.0
    Excellent
    Reniati from Indonesia
    Family with young children
    Family Room for 6 Adults
    Stayed 2 nights in December 2018

    Very good”

    A cheap yet strategic place to stay in Singapore. Within walking distance to Chinatown MRT station and only half an hour to Changi airport. The staff are very nice. The only drawback is the cleanliness of the toilet, in which most of them (there are several shower room and toilets available) are dirty. I booked one room with 6 bunk beds, but one stair is missing. So I have to use other stair to jump to my bed. The room is quite small for 6 adults (and I have another 4 kids!). However, its worth the price.

    Reviewed December 20, 2018

    Dear Reniati, thank you for staying with us. We value your feedback and will strive to upgrade the bathrooms in near future.

    Responded December 30, 2018
    iStay.inn - an urban art hostel
    3.2
    Chua from Singapore
    Solo traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 1 night in November 2018

    Its a terrible place, hot and bed bugs”

    I paid $26 to check in on Sunday. Location is not so bad. Its a terrible terrible hostel. Aircon warm, bed bugs. 1) First I got to climb up the long staircase to reach the reception area. 2) The main door was already broken and so absolutely no security. 3) upon reaching my stuffy room, the room was very warm, the aircon was blowing but hot air. The room was full and everybody sweating. The customers seems more like labourers. 4) Theres no staff around 5) And theres bed bugs. I itch the whole night. The next morning i dont even know wheres the breakfast. This is a terrible hostel, I guarantee you will never like this hostel.

    Reviewed November 05, 2018

    Dear Chua, thanks for staying with us. We apologize for the inconvenience caused to you. Our hostel is in the midst of upgrading the facilities to serve you better. A new and refreshing experience awaiting you when we complete the upgrading work by end Nov.

    Responded November 14, 2018
    iStay.inn - an urban art hostel
    8.0
    Excellent
    PATEPAT from Malaysia
    Business traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 1 night in March 2019

    Good stay ”

    Love this place

    Reviewed April 01, 2019

    Dear Patepat, Thanks for staying at Istayinn and your nice feedback, We hope to see you back soon!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    7.6
    Very good
    Thu from Vietnam
    Family with young children
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 4 nights in June 2019

    Very good”

    Very convenient location. 5 minutes to MRT. And it’s near Merlion park, Marina Bay Sands, Gardens by the bay.

    Reviewed July 04, 2019

    Thank you for our feedback! Hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    5.2
    Ron-nel
    Solo traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 3 nights in March 2019

    Bed Bugs . Really nice receptionist and good location.”

    This is my first time to experience a place with bed bugs. I saw the review ratings that's why i booked the hotel for 3 night stay and because of the location. However, at the very first night of stay I got bed bugs bites. It starte with few bites on my shoulder. I ignored it but after a few more minutes of sleep , there's a lot of bites on by back, leg and thigh. I decided to go out to a friend to stay for the night as there was no reception after midnight. I took photos and videos of the bed bugs that i saw. Next morning, I notified the receptionist (really nice guy named Richard). He was actually been informed as well by another person i share with the room ( room is good for 10 ) and show him pictures also of the bugs. I requested for refund since I do no longer want to stay anymore. He took picture of the bites all over my body and sent to his boss. After a few minutes, he was told by his boss that what they can offer is room transfer (good for 6) and cannot so refund.

    Reviewed April 02, 2019

    Dear Ron-nel, thank you for your feedback and sorry for the inconvenience caused to you. As a humble dormitory, we strive to provide you with the best value for what you have paid for. We always take immediate action to address feedback from our guests especially in situation that affecting your stay. We will fix the issue to serve you better in future. Thanks again for your feedback!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    2.0
    Andrea from Philippines
    Group
    Family room for 4 adults
    Stayed 2 nights in March 2019

    DONT TRY TO BOOKED HERE. WASTE OF MONEY. TRUST ME. ”

    We made an advanced booking with them for 1 Family Room with Shower.. When we arrived, the front door welcomed us with STRONG smelly feet, inwhich we cannot take. The Receptionist named Miss Helen, lead us to a room without shower. When we confirmed to her, she just said that they dont have room with shower. One of my friend insisted our proof that we booked a room with shower, but Helen strongly denied that they dont have. She also said that we should complain to Agoda for giving us a wrong information. My friend showed her the picture of the room we booked, displaying the photo of shower, and other facilities, the free breakfast and wifi and etc. Miss Helen, out of nowhere, admitted that truly they had one family room with shower but unfortunately they give to another guest. We are really disappointed. We booked a room for others. Miss Helen didnt do anything about it. She just said sorry. The room was paid in advanced anyway. The room was dirty and smelly. Overall zero rate.

    Reviewed March 12, 2019

    Dear Andrea, we truly sorry for what had happened to you and would like to apologize for the inconvenience caused. We will continue to improve the training for our service crew to serve you better in future. Take care! Mr Chan Istayinn

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    6.8
    Good
    John from Philippines
    Group
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in February 2019

    The Bunk”

    The location is accessible, the staff are nice and friendly. My only issue was the odor in the shoe rack area is extreme.

    Reviewed March 07, 2019

    Dear John, thanks for your feedback. We have installed a better exhaust at the shoe rack area to remove the smell. We hope to serve you again in your next visit to Singapore. Take care!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    1234

    Reviews of iStay.inn - an urban art hostel from real guests

    Provided by verified guests of Agoda
    7.5
    /
    10
    Cleanliness7.0
    Facilities6.6
    Location8.7
    Service7.6
    Value for money7.7
    High score for Singapore
    Rating
    9+ Exceptional (19)
    8-9 Excellent (16)
    7-8 Very Good (19)
    6-7 Good (5)
    <6 Below Expectation (21)
    Time of the year
    Mar - May (20)
    Jun - Aug (14)
    Sep - Nov (22)
    Dec - Feb (24)
    All guests (176)
    All room types
    All languages

    Show reviews that mention 

    Showing 80 verified guest comments
    1234
    9.6
    Exceptional
    Lady from Philippines
    Family with young children
    Family Room for 6 Adults
    Stayed 6 nights in May 2019

    Great location. Staff are very nice! Value for Money. Clean place!”

    If you want to stay in SG for a long Vacation in a tight budget but would love the comfort after a long walk and sightseeing. This place is the BEST! Value for money. Place is clean. Near food center with reasonable priced food. Miss Doris, thank you so much for being so kind, my God bless your family and ypur business! Will definitely book this hotel again in the future!

    Reviewed May 30, 2019

    Thank you so much for staying at Istayinn and your generous feedback. We are happy to hear your compliments to Doris and wish you and family all the best! Take care and we look forward to serve you again in your next visit to Singapore!

    Responded June 03, 2019
    iStay.inn - an urban art hostel
    5.6
    Peta from Malaysia
    Group
    Family Room for 10 People 
    Stayed 1 night in July 2019

    Bed bugs ”

    My friends and I stayed here for one night and we encountered bed bugs crawling on our beds. The room was of adequate space, quite dusty as I was sneezing. Bathroom was okay and staffs were nice and friendly. Relatively alright, but we would suggest cleaning the rooms thoroughly.

    Reviewed July 20, 2019

    Thank you for staying at Istayinn and your kind feedback. We have taken immediate action to address the issue and sorry for the inconvenience caused to you and your friends. We hope to see you again in your next visit to Singapore! Take care!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    9.6
    Exceptional
    DUNG from Vietnam
    Group
    Family Room for 8 adults
    Stayed 1 night in June 2019

    The host was very nice”

    Next to China town centre. The host was very nice. He let us check in early in the morning. Our group were happy to stay here. Just sleep and eat outside, nothing more to expect

    Reviewed June 27, 2019

    Thank you for staying at Istayinn and your kind feedback! We hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    8.4
    Excellent
    Aileen from Philippines
    Family with young children
    2 Bed Private Room (Price per room)
    Stayed 2 nights in June 2019

    Recommended”

    The staff are very commendable super friendly and nice, would even give you tips on where to go around the area. I slept well through the night even if we were in bunk beds, even my 4 year old daughter had a pleasant stay. If you don't like going barefoot within common areas best to bring bedroom slippers as they have a no slippers rule in the hostel. No problems going on barefoot as the floors are clean and you will see their staff cleaning it often times in a day. If you are just looking for a place to sleep as you go around Singapore this is the best place. Very good location near the mrt, there are also interesting restaurants and food stalls and there's a neaby mall where there is good exchange rate and cheap finds. I would highly recommend, and will go back next time.

    Reviewed June 06, 2019

    Dear Aileen, Thank you for staying at Istayinn and your kind feedback! We hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    7.2
    Very good
    Jeffrey from Singapore
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in April 2019

    Not bad actually”

    Attic room is really tiny for 8 person. Not many toilets cubicle. Toilet needs a bit more scrubbing. Shoes storage area smell bad. Quiet room. Wifi is good. Dining room has many tables. Locker is really big but have to use my own padlock. Saw several friendly, helpful elderly staffs at the front desk, quite surprised to find a hostel that give fair employment opportunity to elderly people. I support this cause, so I will definitely recommend this hostel and I will definitely come back.

    Reviewed April 09, 2019

    Dear Jeffrey, thank you for staying with us at Istayinn. We are really appreciative of your feedback and kind words on the equal employment opportunities for the elderly staffs. Hope to be able to serve you again very soon!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    6.8
    Good
    VANESSA from Philippines
    Solo traveler
    2 Bed Private Room (Price per room)
    Stayed 3 nights in March 2019

    Had a pleasant stay. ”

    This was my first time to book a 2* accommodation. We weren’t expecting much from it. I booked a room with one bunk bed, for my Mom and I. Luckily, it was really for 2 pax only. Mr Richard Lee was very approachable and accommodating. Our room was nice. Wish it had a mirror though. The common bathrooms are clean as well as the toilets. I just wish that they had more options for breakfast other than the toast and coffee, coz you’ll be needing a lot of energy to roam around the city. The location is the reason why I booked this. Blue and purple mrt lines are very accessible. The green line is also close. Just had to walk 10mins to Outram Stn. Overall, we had a pleasant stay for 4 days.

    Reviewed March 22, 2019

    Dear Vanessa, thank you for staying with us at Istayinn and your generous feedback. As a humble dormitory we strive to provide the best value for what you have paid for and do introduce Istayinn to your friends who plan to visit Singapore. Thanks again and have a wonderful days ahead!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    3.2
    Sanpetchuda from Thailand
    Group
    Family room for 4 adults
    Stayed 3 nights in February 2019

    The room was extremely dusty and dirty. The arrangement was chaotic ”

    I booked two family rooms for my students who attended a conference in Singapore. The location is rather convenient, and that was the only good thing about the hostel. The rooms and the mattresses were dusty like an abandoned house. One of my students had to wear a face mask to sleep, so her throat wasn't closed off due to the enormous pile of dust on the mattress. The shower and toilet situation was unforgivable. There was no enforcement of gender bathroom. A few of my female students are Muslims and guys were walking into female restrooms just because they were too lazy.

    Reviewed March 04, 2019

    Dear Sanpetchuda, thank you for your feedback and sorry for the inconvenience caused to your group. As a humble dormitory, we strive to provide you with the best value for what you have paid for. We always take immediate action to address feedback from our guests especially in situation that affecting your stay. We will continue to train our service crew to serve you better in future. Thanks again for your feedback!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    10.0
    Exceptional
    Jayant from India
    Solo traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 1 night in April 2019

    niceee”

    close to mrt

    Reviewed May 10, 2019

    Thank you and hope to see you back again!

    Responded May 21, 2019
    iStay.inn - an urban art hostel
    8.8
    Excellent
    Chi from China
    Group
    Family room for 4 adults
    Stayed 1 night in May 2019

    Best Location”

    That's a very good place to spend a night if you arrive very late in Singapore. 24 hr check in service is the best !!!

    Reviewed May 08, 2019

    Thank you and hope to see you back again!

    Responded May 21, 2019
    iStay.inn - an urban art hostel
    7.2
    Very good
    PHAM from Vietnam
    Family with teens
    Family room for 4 adults
    Stayed 4 nights in May 2019

    Good facilities, excellent location but kind of disappointing about staff”

    Nothing complain about facilities, location and the cleanliness of this hostle, it's very good for this price. Just one thing make me regret is checkin and checkout time, those staff show at hostle at 8AM and leave before 10PM. If you want to late checkin our early checkout, you have to do it for your own. I take a 4-beds room and have to deposit 10SGD for the room key but the last night I stay, come back the hostle after 10 PM and leave at 4 AM next day but no-one there to help us take back the deposit.

    Reviewed June 05, 2019

    Dear Pham, Thank you for staying at Istayinn and your kind feedback! You may not be aware that Istayinn does not provide 24 hours counter service, we apology for any inconvenience caused to you and group. We hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    8.4
    Excellent
    Steffi from Indonesia
    Solo traveler
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in February 2019

    Friendly and nice location”

    I stay for 1 night in this hostel, the place was so clean and near the main road. The staff was so friendly the even sing a song and talk with me a lot even I just stay for 1 day. The bathroom is quite clean and the room also clean and spacious. Thank you iStay.inn

    Reviewed February 23, 2019

    Thank you Steffi for staying at Istayinn and your generous feedback. Hope you can refer Istayinn to your family and friends. Take care and hope to see you back soon!

    Responded March 04, 2019
    iStay.inn - an urban art hostel
    8.0
    Excellent
    Aileen from Singapore
    Group
    Family Room for 6 Adults
    Stayed 2 nights in January 2019

    For short trips in Singapore”

    Pros: Location is very near Chinatown where most of the non-expensive stuff and food in SG can be found. Near MRT as well. Cons: very cramped and noise can be heard from the street. Note: Bring your home slippers coz they won't allow you to use your shoes inside the inn. Entrance to the inn is on a little door up to the second level. quite hard to find at first

    Reviewed January 26, 2019

    Hi Aileen, thank you for staying with us and your generous feedback. Hope to see you back soon! Take care!

    Responded February 02, 2019
    iStay.inn - an urban art hostel
    6.0
    Lang from Singapore
    Family with young children
    Family Room for 10 People 
    Stayed 8 nights in December 2018

    Mediocre & Bad experience”

    Bad Experience   We are a family travel of 9 persons with adults & child booked into 1 unit of 10-rooms for our Holiday to Singapore for 8 nights stay.   On Day 1- 17 Dec 2018, the lady who served us was courteous and helpful. However, the room that we got seems to have bed bugs and therefore we had request for a room change which she was kind enough to make the arrangement.    During our stayed there, we have seen 3 staff (1 Lady whom we met on day 1, 1 Male without spectacles and another “Inspector” Male with spectacles). First 2 was really good but “male staff with spectacles” was really nerve wrecking.   To name a few of the bad experience but especially on the service with THE “male staff with spectacles”:   - There was one of the night around 8 plus evening that we were chatting inside our   room, all out of sudden the door open (without knocking) and this man told us to keep   quiet. We are in a shock, there was no privacy even in our own room. If there is a rule   for total silent, please let us know the house rules !   - He almost literally followed us everywhere at hostel at the public place. We felt being   stalked on !   - One time as I was preparing hot water for our cup noodles, he was practically standing   next to me and watching. As I was not even finish (a few cups noodles to prepare), he   keep bugging to say “Hey ! Why aren’t you washing up yet”. Soon he was getting onto    my nerve and I wanted to finish quickly, I turned around wanting to exit the pantry   away from him but tripped from the hum and a cup of hot water fall my poor niece ! I   asked for any First Aid kit but he say “None” and just stared on without any sympathy  or concern or even make any offer to help.        As a tourist, we are here on holiday to have a good experience and great fun and enjoyment in a well reputable country but this stay really make our stay felt terrible and excruciating. 

    Reviewed December 28, 2018

    Dear Lang, sorry to hear about the incident. It was unfortunate that one of our staff had affected your experience here. We have taken action on this and will strive to provide a better service to our guests in future. Thanks again for your feedback and hope to see you back soon!

    Responded December 30, 2018
    iStay.inn - an urban art hostel
    8.0
    Excellent
    Reniati from Indonesia
    Family with young children
    Family Room for 6 Adults
    Stayed 2 nights in December 2018

    Very good”

    A cheap yet strategic place to stay in Singapore. Within walking distance to Chinatown MRT station and only half an hour to Changi airport. The staff are very nice. The only drawback is the cleanliness of the toilet, in which most of them (there are several shower room and toilets available) are dirty. I booked one room with 6 bunk beds, but one stair is missing. So I have to use other stair to jump to my bed. The room is quite small for 6 adults (and I have another 4 kids!). However, its worth the price.

    Reviewed December 20, 2018

    Dear Reniati, thank you for staying with us. We value your feedback and will strive to upgrade the bathrooms in near future.

    Responded December 30, 2018
    iStay.inn - an urban art hostel
    3.2
    Chua from Singapore
    Solo traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 1 night in November 2018

    Its a terrible place, hot and bed bugs”

    I paid $26 to check in on Sunday. Location is not so bad. Its a terrible terrible hostel. Aircon warm, bed bugs. 1) First I got to climb up the long staircase to reach the reception area. 2) The main door was already broken and so absolutely no security. 3) upon reaching my stuffy room, the room was very warm, the aircon was blowing but hot air. The room was full and everybody sweating. The customers seems more like labourers. 4) Theres no staff around 5) And theres bed bugs. I itch the whole night. The next morning i dont even know wheres the breakfast. This is a terrible hostel, I guarantee you will never like this hostel.

    Reviewed November 05, 2018

    Dear Chua, thanks for staying with us. We apologize for the inconvenience caused to you. Our hostel is in the midst of upgrading the facilities to serve you better. A new and refreshing experience awaiting you when we complete the upgrading work by end Nov.

    Responded November 14, 2018
    iStay.inn - an urban art hostel
    8.0
    Excellent
    PATEPAT from Malaysia
    Business traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 1 night in March 2019

    Good stay ”

    Love this place

    Reviewed April 01, 2019

    Dear Patepat, Thanks for staying at Istayinn and your nice feedback, We hope to see you back soon!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    7.6
    Very good
    Thu from Vietnam
    Family with young children
    1 Person in 4-Bed Dormitory - Mixed
    Stayed 4 nights in June 2019

    Very good”

    Very convenient location. 5 minutes to MRT. And it’s near Merlion park, Marina Bay Sands, Gardens by the bay.

    Reviewed July 04, 2019

    Thank you for our feedback! Hope to see you again in your next visit to Singapore!

    Responded July 26, 2019
    iStay.inn - an urban art hostel
    5.2
    Ron-nel
    Solo traveler
    1 Person in 10-Bed Dormitory - Mixed
    Stayed 3 nights in March 2019

    Bed Bugs . Really nice receptionist and good location.”

    This is my first time to experience a place with bed bugs. I saw the review ratings that's why i booked the hotel for 3 night stay and because of the location. However, at the very first night of stay I got bed bugs bites. It starte with few bites on my shoulder. I ignored it but after a few more minutes of sleep , there's a lot of bites on by back, leg and thigh. I decided to go out to a friend to stay for the night as there was no reception after midnight. I took photos and videos of the bed bugs that i saw. Next morning, I notified the receptionist (really nice guy named Richard). He was actually been informed as well by another person i share with the room ( room is good for 10 ) and show him pictures also of the bugs. I requested for refund since I do no longer want to stay anymore. He took picture of the bites all over my body and sent to his boss. After a few minutes, he was told by his boss that what they can offer is room transfer (good for 6) and cannot so refund.

    Reviewed April 02, 2019

    Dear Ron-nel, thank you for your feedback and sorry for the inconvenience caused to you. As a humble dormitory, we strive to provide you with the best value for what you have paid for. We always take immediate action to address feedback from our guests especially in situation that affecting your stay. We will fix the issue to serve you better in future. Thanks again for your feedback!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    2.0
    Andrea from Philippines
    Group
    Family room for 4 adults
    Stayed 2 nights in March 2019

    DONT TRY TO BOOKED HERE. WASTE OF MONEY. TRUST ME. ”

    We made an advanced booking with them for 1 Family Room with Shower.. When we arrived, the front door welcomed us with STRONG smelly feet, inwhich we cannot take. The Receptionist named Miss Helen, lead us to a room without shower. When we confirmed to her, she just said that they dont have room with shower. One of my friend insisted our proof that we booked a room with shower, but Helen strongly denied that they dont have. She also said that we should complain to Agoda for giving us a wrong information. My friend showed her the picture of the room we booked, displaying the photo of shower, and other facilities, the free breakfast and wifi and etc. Miss Helen, out of nowhere, admitted that truly they had one family room with shower but unfortunately they give to another guest. We are really disappointed. We booked a room for others. Miss Helen didnt do anything about it. She just said sorry. The room was paid in advanced anyway. The room was dirty and smelly. Overall zero rate.

    Reviewed March 12, 2019

    Dear Andrea, we truly sorry for what had happened to you and would like to apologize for the inconvenience caused. We will continue to improve the training for our service crew to serve you better in future. Take care! Mr Chan Istayinn

    Responded April 21, 2019
    iStay.inn - an urban art hostel
    6.8
    Good
    John from Philippines
    Group
    1 Person in 8-Bed Dormitory - Mixed
    Stayed 1 night in February 2019

    The Bunk”

    The location is accessible, the staff are nice and friendly. My only issue was the odor in the shoe rack area is extreme.

    Reviewed March 07, 2019

    Dear John, thanks for your feedback. We have installed a better exhaust at the shoe rack area to remove the smell. We hope to serve you again in your next visit to Singapore. Take care!

    Responded April 21, 2019
    iStay.inn - an urban art hostel
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    iStay.inn - an urban art hostel
    |Very good 7.5
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    Check in. Step out.
    Experiences on Agoda. Because your room is just the beginning.

    • Excellent location
    • Merlion Park
    • Chinatown MRT Station is within 0.28 km