Berjaya Tioman Resort

Berjaya Tioman Resort

P.O. box 4 Mersing, Kampung Lalang, Tioman, Malesia
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    Junior Suite Berjaya Tioman Resort
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    Recensioni degli ospiti

    7,5
    Ottimo
    /10
    ( 1931 recensioni)Leggi cosa ne pensano gli ospiti
    7,5
    Comfort e qualità della stanza ottimi
    Suggerita dal 81% dei clienti

    Punti forti della struttura

    • Aria condizionata

    • Terrazzo/balcone

    • Bar

    • Bar a bordo piscina

    6 viaggiatori stanno guardando questa struttura in questo momentoPrenota prima che sia troppo tardi!
    Eccellente
    Posizione
    8,1
    SULLA MAPPA
    Posizione eccellente
    Rapporto qualità-prezzo7,1
    Punteggio per la posizione8,1
    Camere disponibili
    7,5
    Ottimo
    Comfort e qualità della stanza
    Junior Suite - Honeymoon Indulgence
    Junior Suite - Honeymoon Indulgence
    ...
    • Dimensioni della camera: 41...
    • Terrazzo/balcone
    • 1 letto matrimoniale King S...
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    Camera per Famiglie Vista Spiaggia - 4 Persone (Family Beach - 4 Persons)
    Camera per Famiglie Vista Spiaggia - 4 Persone (Family Beach - 4 Persons)
    ...
    • Dimensioni della camera: 40...
    • Vista sulla spiaggia
    • 1 letto matrimoniale King S...
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    Chalet Vista Giardino (Garden View Chalet)
    Chalet Vista Giardino (Garden View Chalet)
    ...
    • Dimensioni della camera: 32...
    • Vista giardino
    • 1 letto matrimoniale Queen ...
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    Camera per Famiglie Vista Mare (Family Sea View)
    Camera per Famiglie Vista Mare (Family Sea View)
    ...
    • Dimensioni della camera: 32...
    • Vista mare
    • 1 letto matrimoniale Queen ...
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    Camera per Famiglie Vista Giardino (Family Garden View)
    Camera per Famiglie Vista Giardino (Family Garden View)
    ...
    • Dimensioni della camera: 32...
    • Vista giardino
    • 1 letto matrimoniale Queen ...
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    Garden View Chalet - Honeymoon Indulgence
    Garden View Chalet - Honeymoon Indulgence
    ...
    • Dimensioni della camera: 32...
    • Terrazzo/balcone
    • 1 letto matrimoniale
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    Chalet sulla Spiaggia (Beach Chalet)
    Chalet sulla Spiaggia (Beach Chalet)
    ...
    • Dimensioni della camera: 40...
    • Vista sulla spiaggia
    • 1 letto matrimoniale King S...
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    Chalet Quadruplo Vista Giardino (Garden View Quadruple Chalet)
    Chalet Quadruplo Vista Giardino (Garden View Quadruple Chalet)
    ...
    • Dimensioni della camera: 32...
    • Vista giardino
    • 4 letti singoli
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    Garden View Chalet - Family Getaway
    Garden View Chalet - Family Getaway
    ...
    • Dimensioni della camera: 32...
    • Terrazzo/balcone
    • 2 letti singoli
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    Chalet Vista Mare (Sea View Chalet)
    Chalet Vista Mare (Sea View Chalet)
    ...
    • Dimensioni della camera: 32...
    • Vista mare
    • 1 letto matrimoniale Queen ...
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    Avviso

    A partire dal 1° settembre 2017, secondo quanto stabilito dal Governo della Malesia, gli ospiti che non siano cittadini malesi o residenti a lungo termine/permanenti in Malesia saranno soggetti al pagamento di una tassa turistica di soggiorno pari a 10,00 MYR (ringgit malesi) per camera a notte. Si fa presente la variazione della struttura fiscale comporterà l’aggiornamento delle tasse addebitate e la differenza dovrà essere pagata al momento del check-out.

    Recensioni verificate dei viaggiatori

    Recensioni su Agoda (1931)Recensioni su Booking.com (1171)
    Condizione della struttura/pulizia7,4
    Servizi e attrezzature7,4
    Posizione8,1
    Comfort e qualità della stanza7,5
    Qualità del servizio7,3
    Rapporto qualità-prezzo7,1
    Recensioni scritte da clienti reali di Agoda
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    Tutti i viaggiatori (1931)
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    Mostra le recensioni che nominano 

    1570 recensioni di ospiti verificati
    12345
    9,0
    Fantastico
    Francesca - Italia
    In coppia
    Ha soggiornato 3 notti - gennaio 2011
    splendido resort per splendida luna di miele”
    la tranquillità del posto, l'accesso alla spiaggia e a tutti i servizi
    Questo ottimo resort è dotato di tutti i servizi e le facilities, come ad esempio 3 ristoranti, un bar sulla spiaggia , 2 piscine, campi da tennis, campi da calcio e da golf, biciclette, e dive centre. I bungalows sono confortevoli e dotati di tutte le comodità. E' l'unico albergo di standard internazionale dell'isola
    Recensione del: 26 gennaio 2011
    7,0
    Ottimo
    Sergio - Italia
    In coppia
    Ha soggiornato 3 notti - agosto 2012
    gradevole resort sul mare, comoda posizione”
    è di fronte al mare, si raggiunge facilmente dal ferry boat e dall'aeroporto
    piacevole resort sulla costa ovest dell'isola di Tioman, paradiso tropicale della Malesia. la struttura è ampia e abbastanza ben organizzata, forse bisognosa di un po' di manutenzione soprattutto nelle camere. posto rilassante adatto anche alle famiglie con bambini, molto facile da raggiungere una volta sbarcati sull'isola
    Recensione del: 17 agosto 2012
    9,7
    Fantastico
    gianluca - Italia
    In famiglia (con figli grandi)
    Ha soggiornato 8 notti - luglio 2015
    resort sottovalutato”
    posizione, pulizia, staff
    Tioman non e' un isola per turisti ma per viaggiatori ,isola bellissima mare stupendo resort fantastico...esperienza da ripetere
    Recensione del: 17 luglio 2015
    7,3
    Ottimo
    arturo - Italia
    In coppia
    Ha soggiornato 7 notti - gennaio 2010
    soggiorno piacevole”
    spiaggia privata
    un pò fuori mano
    Recensione del: 10 febbraio 2010
    10,0
    Fantastico
    jessie - Malesia
    In coppia
    Chalet Vista Giardino
    Ha soggiornato 1 notte - febbraio 2019
    Very good and less crowded ”
    Was there to celebrate my husband birthday, get a complimentary cake for him , staff are helpful and polite . Thai restaurant inside the resort is super nice, recommended . Having a good time there , definitely will come back again
    Recensione del: 10 febbraio 2019
    Dear Jessie, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Service
    Risposta del: 11 febbraio 2019
    Berjaya Tioman Resort
    6,0
    Veronica - Singapore
    Viaggiatore singolo
    Chalet Vista Mare
    Ha soggiornato 2 notti - febbraio 2019
    the room is old, sand fly alots , food is ok, facility is ok.”
    the room is old, sand fly alots , food is ok, facility is ok.
    Recensione del: 15 febbraio 2019
    8,4
    Eccellente
    Yugarajan - Malesia
    In gruppo
    Camera per Famiglie Vista Mare
    Ha soggiornato 3 notti - settembre 2018
    Eccellente”
    the overall experience feel a bit dissapointed. the front desk, reservation and house keeping staff are amazing. kudos to them. the bar staff, hrmm where to begin. the band at bar is amazing, and the bar itself beautiful and at great location. but it never packed to brim. after twice there, we understand why. the staff are not friendly and always zone out on the side of the bar. its so hard to call them to place order or to pay bill. unless we have to walk to bar. and bear in mind that its no packed and they are doing nothing and just chit chat. the bar person is the heart and soul of the bar. it makes a lot of differences. change the bar person or ask them to change the attitude. my biggest complaint would be the food. our package include dinner and breakfast. for such a hyped resort, its so dissapointing. the breakfast is 95% repetetive. the dinner choice is not much and its taste terrible. how could someone messed with mash potato recipy? thats mind boggling. its feel like the food is not tasted by the chef before sent out for the buffet spread. the moment i struggle to scoop up the panna cotta, i anticipate the quality of the overall spread to be bad. specifically the western food spread attempt on 30/09 sunday. oh my, oh my. please please improve the food quality. tips for traveller, if you walk to the main entrance, there is 2 restaurant that sell cheap and amazing food and cheap beer. the main beach near pool and buffet is not that nice. walk toward beach bar and just keep walking toward dive centre near marine park. the beach and water is amazing.
    Recensione del: 03 ottobre 2018
    Dear Yugarajan, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our Beach Bar during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 01 novembre 2018
    Berjaya Tioman Resort
    8,4
    Eccellente
    Prisca - Malesia
    In famiglia (con figli grandi)
    Ha soggiornato 2 notti - aprile 2018
    STILL GOOD BUT KINDLY RETOUCH TOILET LOOK”
    Stayed at the Hilltop Chalet. Clean sheets and all. Friendly and helpful staff. It would be perfect if Berjaya can upkeep the toilets at the chalets. It is dull and the toilet of the units (we book 3 units) is not well maintain. Broken parts and it looks like a 1 - 2 star condition.
    Recensione del: 01 agosto 2018
    Dear Prisca, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 02 novembre 2018
    Berjaya Tioman Resort
    8,8
    Eccellente
    Ellie - Regno Unito
    In coppia
    Chalet Vista Giardino
    Ha soggiornato 4 notti - luglio 2018
    Really pleasant stay”
    We had a really pleasant stay at Berjaya Resort. The room was clean and had all the amenities, the breakfast buffet was perfectly decent too. They have an activities desk in the main lobby where you can book snorkelling / diving tours, which was very useful. Staff were generally really nice too. The free shuttle to and from the jetty was much appreciated. Would recommend to anyone visiting Tioman Island.
    Recensione del: 20 luglio 2018
    9,6
    Fantastico
    Martin - Singapore
    In famiglia (con figli grandi)
    Chalet Vista Giardino
    Ha soggiornato 2 notti - giugno 2018
    Revisit”
    Our annual trip to Tioman Island and will never missed out this hotel. This is one of the best place to be in Tioman Island. Restaurant staff are very attentive and they clean the table all the time and good service. Huge compound and perhaps need motorbike or bicycle to move around within the resort lol. Golf course, dive center and other resort facilities... Good for corporate retreat too.
    Recensione del: 04 luglio 2018
    9,6
    Fantastico
    Hwa - Malesia
    In famiglia (con figli piccoli)
    Chalet Vista Giardino
    Ha soggiornato 2 notti - giugno 2018
    Great location ”
    The location is near to the town of Kampung Tekek, in which you can walk (15 min) or take a taxi (RM40 for return). They do offer in-house snorkeling package which is cheaper and easier, e.g. RM90 for 4-hour snorkeling package to 3 locations. They do provide shutter pick-up for check in and check out. Just look for their bus outside the jetty. However, the rooms need to refurbish as they look old and dark inside, as well as the furnitures.
    Recensione del: 21 giugno 2018
    8,8
    Eccellente
    KRISHNAN - Singapore
    In famiglia (con figli grandi)
    Ha soggiornato 3 notti - marzo 2018
    Short break over the weeekend”
    The place is truly a slice of paradise. Everything is exactly as advertised. Convenient pick up from the ferry terminal, smooth check-in process, prompt escort to the room and we were set. The room was just as I expected. Cozy and reasonably well appointed. The beach is less than 50 meters away, while the bar, restaurant, pool, spa, gym, games room etc are all within a 3-5 min walk. Getting to the main town is a bit of a pain, and I do recommend that the hotel maintain some sort of shuttle into town and back on a regular basis. It is just 2km or so but due to the terrain it becomes a bit of a bother to walk it up and down. The food at the Matahari restaurant is great while the main restaurant Sri Nelayan is just about satisfactory on the breakfast and lunch buffets. The highlight of this property, I think, is the friendly staff. They are truly outstanding in their service attitude. Always smiling and ever ready to help. I will be back!!!!
    Recensione del: 01 aprile 2018
    8,8
    Eccellente
    Sabariyah - Singapore
    In famiglia (con figli grandi)
    Ha soggiornato 3 notti - febbraio 2018
    No recreation activities such as kayaking and sea sports activities options. ”
    plates, cups, food during breakfast were not available due to the overwhelming guests. the turn around for those item were managed poorly. No recreation activities such as kayaking and sea sports activities options. the games room is not properly maintained, few mini soccer tables were out of order. the pool tables were dirty, no staff at the counter. I hope this can get improved because i personally love Tioman and Berjaya brands.
    Recensione del: 20 febbraio 2018
    6,4
    Buono
    Jason - Malesia
    In coppia
    Chalet Vista Giardino
    Ha soggiornato 3 notti - ottobre 2018
    Lost and Found”
    Sorry, I can't remember the name of the person on the 28th Oct around 9.00am, he couldnt find my lost item in their house keeping dept, I was checking out that day, could not wait any longer so left for ferry jetty. While waiting at the jetty, this person came all the way to pass me back the lost item at the jetty. Thank you again to this person, you know who you are.
    Recensione del: 30 ottobre 2018
    Dear Jason, Thank you for taking the time to share your feedback. Glad you managed to get back your lost item. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 01 novembre 2018
    Berjaya Tioman Resort
    3,2
    Rita - Malesia
    In famiglia (con figli piccoli)
    Chalet Vista Giardino
    Ha soggiornato 2 notti - ottobre 2018
    Staff very rude. Reception name sal. ”
    Staff reception very rude. Named sal. She yelling at me when im asking to change room since they gave me room upstaist and we have elderly people with us. They show be train to be more clam to handle clients.
    Recensione del: 10 ottobre 2018
    Dear Rita, Thank you for taking the time to share your feedback. We truly apologize for the experience you had with our front office team during your stay with us. We will share your comments with our team for further improvements. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 01 novembre 2018
    Berjaya Tioman Resort
    7,2
    Ottimo
    Kee - Singapore
    Viaggiatore singolo
    Chalet Vista Giardino
    Ha soggiornato 1 notte - settembre 2018
    factilities & room is abit old but beach is nice, diving is wonderful”
    I went to this resort for the diving facilities and its wonderful but the resort room and other facilities is quite old and broken. place is abit further inside but its clean and good enough to stay. quiet environment and a few restaurants around the resort and outside have 2 cheap and delicious resorts
    Recensione del: 30 settembre 2018
    Dear Kee, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 02 novembre 2018
    Berjaya Tioman Resort
    8,0
    Eccellente
    Farah - Malesia
    In famiglia (con figli piccoli)
    Chalet Vista Mare
    Ha soggiornato 2 notti - settembre 2018
    Review at Berjaya tioman (3d2n) ”
    1) nice hotel. Location about 5-10 minutes from Jetty. 2) staff helpfull. 3) room far away from lobby but nearest with cafe and swimming pool. 4) nice room but toilet old school. No pipe 5) far away from restaurant
    Recensione del: 15 settembre 2018
    Dear Farah, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 02 novembre 2018
    Berjaya Tioman Resort
    7,6
    Ottimo
    Kon - Malesia
    In famiglia (con figli piccoli)
    Chalet Quadruplo Vista Giardino
    Ha soggiornato 3 notti - settembre 2018
    The arrangement of buffet seating”
    Overall I think the resort is nice but lots of red ants as few of us got bitten. The beach is nice and swimming pool is very fun for kids. The only thing that I didn't like is the breakfast buffet for the first day. It is do crowded and the management decided to reserved so many tables to the tour and make everyone waiting for table. Almost half of the hall is reserved and waiting for people to come and there is tons of people waiting to get seat. Management should consider first come first serve on the peak season as already know the hall can't even occupy the crowd.
    Recensione del: 14 settembre 2018
    Dear Kon, Thank you for taking the time to share your feedback. We will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 02 novembre 2018
    Berjaya Tioman Resort
    6,4
    Buono
    Hanisah - Malesia
    In gruppo
    Chalet Vista Giardino
    Ha soggiornato 2 notti - settembre 2018
    Unreasonable Waiting Time due Check In”
    We arrive around 11.30 am and do the check in procedure and was asked to come back at 2pm due to there's still a guest inside. We go for lunch and come back at 2.30pm but the room still not ready. I asked when its can be ready and they said another 1 hour due to they havent do the housekeeping. This also i need to asked, if not we will waited for nothing. My question is since guest is waiting why housekeeping didnt prepare the room that a customer already waited for. But i still waited and around 3.10pm i did asked again and they gave me a keys and said one of the room is still not ready. I take the key and go to the room and yes one of the room, the housekeepong still doing cleaning. They ok and very friendly. But still check in time almost 4 o'clock after our long journey is not acceptable. This is not cheap or budget chalet.
    Recensione del: 12 settembre 2018
    Dear Hanisah, Thank you for taking the time to share your feedback. We truly apologize for the experience you had at our front office and house keeping services during your stay with us. Rest assure we will share your comments with our team for further improvements. Nevertheless, we hope to welcome you back to our hotel very soon! Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 02 novembre 2018
    Berjaya Tioman Resort
    9,2
    Fantastico
    Li-Jian - Malesia
    In gruppo
    Chalet Vista Giardino
    Ha soggiornato 3 notti - settembre 2018
    Friendly and good service”
    Location is beautiful and the place is properly maintained. Staff was very friendly and helpful to accommodate my special request such as adding an extra bed at a moments notice and allowed me some flexibility with the check-out arrangements. I was even upgraded to a junior suite! For me, I only wish for 2 aspects to be better. 1. I was told that the free shuttle service is only meant for transportation between jetty and lobby. Lucky for me, the drivers were willing to accommodate my request for drop off between the 2 locations. Given the size of the resort, getting to the entrance itself is already quite a walk. Hence, I think it is only reasonable that this service be communicated as part of standard procedure. 2. Though the breakfast spread is quite wide, i think the quality could substantially improve.
    Recensione del: 12 settembre 2018
    Dear Li-Jian, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Roobynee Asst Marketing Manager
    Risposta del: 02 novembre 2018
    Berjaya Tioman Resort
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