EQ Kuala Lumpur

Dear Giordano, Thank you for choosing EQ during your recent visit to Kuala Lumpur, and for sharing such a glowing review. We are delighted to hear that you found our hotel's structure modern and architecturally fascinating. It's wonderful to know that you enjoyed the super breakfast, comfortable room with a stunning view, and the amenities we provide. Your detailed description of the infinity pool, hot tub, and the exclusive rooftop bar on the 51st floor is truly appreciated. We strive to provide a memorable experience for our guests, and it's heartening to learn that we succeeded during your stay. Thank you again for your kind words, and we hope to welcome you back for another enjoyable stay in the future. Warm regards, Gerard Walker General Manager

Dear sergio, Thank you for your wonderful review. We're thrilled to hear that you enjoyed your stay with us and found our rooftop bar as well as the infinity swimming pool to be highlights of your experience. Providing spacious, clean rooms with all the comforts our guests need is always our goal, and we're glad to know we met your expectations. Our central location is indeed one of our strengths, and we're delighted it added to your overall enjoyment. We hope to welcome you back for another fantastic stay in the future. If you have any further feedback or requests, please don't hesitate to let us know. Warm regards, Gerard Walker General Manager

Dear Elisabetta, Thank you so much for your wonderful review of EQ Kuala Lumpur! We're thrilled to hear that you had such a positive experience during your stay with us. It's fantastic that you found our hotel to be one of the nicest you've been to. We're delighted that you enjoyed the Sabayon Sunday Brunch with a spectacular view on the 51st floor. We're also glad that our staff left such a positive impression on you. Your kind words and compliments mean a lot to us. Our team takes great pride in providing exceptional service to our guests, and we're delighted to have exceeded your expectations. Thank you for choosing EQ Kuala Lumpur, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future. Best regards, Gerard Walker General Manager

Dear Suci, Thank you for taking the time to share your exceptional experience with us. We are thrilled to hear that your staycation at EQ Kuala Lumpur was nothing short of perfect. I am delighted that you enjoyed our ideal location, away from the hustle and bustle of Bukit Bintang while still being close to key attractions. It’s wonderful to know that you loved the Premier King Room with its stunning views of KL Tower and the Petronas Twin Towers, as well as the complimentary mini-bar service. I’m especially glad you had a memorable birthday celebration with us! It brings us joy to hear that our thoughtful gestures, like the surprise cake, added to your special day. Thank you for recognizing Casper, Janice, and Eryn for their exceptional service. We are proud to have such dedicated team members who go above and beyond to create memorable experiences for our guests, and I will be sure to share your kind words with them. We sincerely appreciate your feedback and are delighted you and

Dear Jesus, Thank you for choosing EQ Kuala Lumpur for your recent stay, and for sharing your feedback. We're delighted to hear about your luxurious and beautiful experience. Our team takes pride in creating memorable stays with cozy, comfortable, and clean rooms offering great views. We appreciate your positive comments about our installations, attention to detail, and efficient front desk service. However, we apologize for any disappointment with the breakfast experience and the swimming pool that fell short of expectations. We assure you that your feedback will be taken seriously, and we will work diligently to improve and deliver a better experience for our future guests. Your satisfaction is of utmost importance to us, and we will make every effort to ensure that your next visit exceeds your expectations. Best regards, Gerard Walker General Manager