Amazing location... But horrible bus trip!”

My mum and I went on the one night cruise, which far exceeded our expectations! The locations was incredibly scenic and as the only vegetarians on the cruise, we were catered for fantastically- as were all other guests, there was always huge amounts of leftovers after every meal! The included activities were all highly enjoyable but the bed was extremely hard so not great for sleeping. Also, the bus trip to Halong Bay was far from relaxing- lengthy stopoffs each way at the same location for what appeared to be compulsory shopping and eating time- and a very bumpy road with what felt like no suspension which meant no sleep on the bus either! I would recommend travelling to the cruise departure point privately for a more relaxing trip. But would highly recommend the cruise itself!

Nice boat and a beautiful location”

Very nice sun deck, and good rooms. The food was great.

Rat on-board”

We saw a rat running freely around the dining area. This is MOST upsetting and disgusting. When the customers were terrified by it the crew was indifferent and showed no attention or reaction to the matter. If there is a rat on-board, what is the cleanliness and hygiene of this boat???

Good .......”

Overall is good. May need to improve on food ..

Bad food, excellent cruise”

The food was bad. Everything else was great about the trip

Great Getaway”

My friends and I did the 2day 1night cruise. Honestly, we loved it! The staff was so kind and helpful; the food was delicious (good variety of meats, seafood and veggies); the activities were fun, but the views were SPECTACULAR! We couldn't stop soaking in the gorgeous beauty! Now, if you are coming from America, Europe etc. remember this is Asia so you have to be flexible and patient. Yes, sometimes the water in the bathroom would stop and you have to wait for it to refill. Yes, the cooking class was only a demonstration to make spring rolls, and yes the pearls at the oyster farm were overpriced, but either way I would do it again! I learned a lot of Vietnamese culture and got to experience one of nature's wonders! Totally worth it!

My Splurge...So Worth It”

I was traveling on a budget but decided to spend the extra to do this cruise...best decision ever! The staff on the boat was amazing and very friendly. The activities were fun and well organized. The boat was clean and well maintained. Halong Bay was BEAUTIFUL and the sun deck provided a perfect viewing spot to sit and take in all the Bay has to offer! Don't miss this opportunity!

Comfortable and friendly”

Pick up was as expected though we were transferred to another hotel at the 11th hour. Arrival was well on time and timing of activities were perfect. Food were great with many varieties of sea food served. Conditions were OK and comfortable for the price paid. Importantly the entire trip were made easy and enjoyable thanks to the helpful and friendly tour guide, one Mr. Linh. Great job to the entire crew for a wonderful experience.

Beautiful Halong”

The stay at Halong Golden Lotus Cruise is great. The price we paid is inclusive of everything except drinks and tips. The transfer from Hanoi to Halong was on time and comfortable. Our guide is ok, not too much of talking. The cabin is clean but some of the rooms had minor problem with AC and toilet flush. The roof deck could have been better if it is painted and organized better. The food on this cruise was the best. It was probably the best food we had in Vietnam. We had Muslims in our group so we requested for non meat meal and they arranged for seafood for us which is great. Overall, it is really good value for every penny paid.

Amazing & Relaxing Trip to Halong Bay ”

The contact with the booking agent was very pleasant. She really helped us in a very short time and responded so quickly. We can highly recommend this tour with Golden Lotus Cruise. Everything was so smooth from the beginning to the end. The whole crew were great, very attentive, funny, professional and friendly. We are vegetarian and vegan and they cooked extra food for us which was so tasty, nice prepared and plentiful. The 2 day 1 night trip program was filled with a lot of nice activities including, visiting a cave in Halong Bay, kayaking, cooking class and for the early birds a Thai Chi class. We will miss the Sunset and Sunrise from the Sundeck and hope to be back one day. Thank you for such a nice Trip

Low-end quality of accommodation and food”

The cruise did not meet up our expectation due to: - The rooms are worn off - The bed sheets were wrinkled and dirty of makeup, so it looks like they do not change the sheets after every visit - Our room was on the rear deck which is situated above the generator which was running the whole night. Meaning our bed was vibrating the whole night and it was pretty noisy, not a pleasant night. If you are a light sleeper avoid this room. It is the room with windows on both sides at the very back of the boat. - The food was edible, but the worst we hava experienced on our 2 weeks trip in Vietnam. - Bad qulity coctails cost 6$, which is a bit overpriced and for your own drinks you have to pay a charge. Taking into account, it is a bit overpriced

Stunning scenery”

Amazing!!!!! Guide was excellent really helpful and very knowledgeable. The scenery is absolutely stunning - loved every moment of it. Went kayaking with the tour - great fun. Food - very very good - and lots of it - a very good variety of dishes. Entertainment at night was karaoke (some very bad singers) but a lot of fun. Absolutely loved this tour and will recommend it to everyone - 100% would take this tour again.

Excellent Cruise, disappointed with pick up and dr”

The cruise itself was excellent and I couldn't fault it. The pick up was not scheduled early enough and therefore we were late arriving at the bay which in turn led us to be eating lunch whilst trying to site see and missing some of the important features, also we were ushered off the boat early for lunch at a local restaurant but had a long wait for the bus which I ws told was running late with the next coach load for the cruise. Sounds like the company never pick up on time to get to the Bay on schedule.

Thumbs up for Golden Lotus”

The guide, Denny, was a really efficient and friendly guy who did his absolute utmost to ensure everyone was comfortable and well looked-after. The staff on board were friendly and professional. The accommodation on board was fine - clean and comfortable. Food was plentiful. Cruising the bay on a misty day was sensational. Don't be put off by winter. It's off-season, so there are far fewer people out on the water than in the summer months. If you are prepared to rug up, it's well worth considering visiting Halong in winter. It is still very beautiful. It just means you are less likely to take a swim.

Good tour”

Lucky and the manager of the boat made our tour experience a great one.

Halong Adventure”

Our Halong Bay cruise was extremely memorable. The boat itself isn't the best but clean and comfortable. The Golden Lotus cruise does manage to pack in as many activities as possible so you get to see and do lots whilst on board. The four hour bus ride to and from Hanoi is the biggest grind but the same for all operators.

Valueable”

Enjoy and Relax”

Great cruise with affordable price”

Great service from tour guide”

Tour bus too small and cramps for 4 hours journey. Other than that, all good.