Hanoi Serenity Hotel

Hanoi Serenity Hotel

1B Cua Dong Street, Hoan Kiem District, Quartiere vecchio di Hanoi, Hanoi, Vietnam
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     Hanoi Serenity Hotel

    Recensioni degli ospiti

    7,8
    Ottimo
    /10
    ( 391 recensioni)Leggi cosa ne pensano gli ospiti
    8,3
    Rapporto qualità-prezzo eccellente

    Punti forti della struttura

    • Trasferimento aeroportuale

    • Nel cuore di Hanoi

    • Wi-Fi gratuito nelle camere

    • Aria condizionata

    Questa è una struttura molto richiesta!Ultima prenotazione effettuata qualche minuto fa
    Eccellente
    Posizione
    8,2
    SULLA MAPPA
    Posizione eccellente - in pieno centro
    Zona molto amata
    Nelle vicinanze
    Popolari
  • Nam Tailor40 m
  • Houng Sen100 m
  • Vietnam in Focus - Day Tours160 m
  • Evan Journey - Day Tours170 m
  • Halong Bay Day Tours180 m
  • Bach Ma Temple210 m
  • Duc Nhan Tailor310 m
  • Empty Wall Gallery340 m
  • Quartiere antico360 m
  • Cattedrale di St. Joseph (Nha Tho Lon)640 m
  • Rapporto qualità-prezzo8,3
    Distanza dal centro0.1 km
    Punteggio per la posizione8,2
    Aeroporto più vicinoAeroporto Gia Lam (VVGL)
    Distanza dall'aeroporto4,4 km
    Camere disponibili
    7,7
    Ottimo
    Comfort e qualità della stanza
    Deluxe
    Deluxe
    ...
    • Dimensioni della camera: 25...
    • Vista sulla città
    • 1 letto matrimoniale
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    Superior
    Superior
    ...
    • Dimensioni della camera: 20...
    • Vista sulla città
    • 1 letto matrimoniale
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    Suite per Famiglie (Family Suite)
    Suite per Famiglie (Family Suite)
    ...
    • Dimensioni della camera: 35...
    • Vista sulla città
    • 1 letto singolo e 1 letto m...
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    Standard
    Standard
    ...
    • Dimensioni della camera: 18...
    • Camere non fumatori
    • 1 letto matrimoniale
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    Deluxe Family Room
    Deluxe Family Room
    ...
    • Dimensioni della camera: 28...
    • Doccia
    • 2 letti singoli e 1 letto m...
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    Deluxe Triple Room
    Deluxe Triple Room
    ...
    • Dimensioni della camera: 26...
    • Doccia
    • 1 letto singolo e 1 letto m...
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    Camere comunicanti.  (Connecting Room)
    Camere comunicanti. (Connecting Room)
    ...
    • Dimensioni della camera: 30...
    • Doccia
    • 2 letti singoli e 1 letto m...
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    Suite Doppia con Letti Separati (Twin Suite)
    Suite Doppia con Letti Separati (Twin Suite)
    ...
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      Doppia con Bagno in Comune (Double (Shared Bathroom))
      Doppia con Bagno in Comune (Double (Shared Bathroom))
      ...
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        Singola (Single)
        Singola (Single)
        ...
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          Recensioni verificate dei viaggiatori

          Recensioni su Agoda (391)Recensioni su Booking.com (1119)
          Condizione della struttura/pulizia7,6
          Servizi e attrezzature8,0
          Posizione8,2
          Comfort e qualità della stanza7,7
          Qualità del servizio8,1
          Rapporto qualità-prezzo8,3
          Recensioni scritte da clienti reali di Agoda
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          Tutti i viaggiatori (391)
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          387 recensioni di ospiti verificati
          12345
          8,0
          Eccellente
          Marco - Italia
          Viaggiatore singolo
          Standard
          Ha soggiornato 1 notte - gennaio 2012
          C sono diverse tipologie d camere da scarse a buon”
          Cortesia
          le camere sono dotate di a/c connessione wifi e alcune hanno anche il pc. la posizione è buona nella città vecchia. lo staff preparato e cordiale
          Recensione del: 11 gennaio 2012
          10,0
          Fantastico
          Sanzio - Italia
          In coppia
          Standard
          Ha soggiornato 1 notte - gennaio 2013
          hotel con camere pulite e buona posizione ”
          personale di servizio disponibile e reception professionale
          abbiamo trovato questo hotel molto accogliente con personale disponibile e accogliente la colazione buona e caffe in abbondanza siamo contenti di averlo scelto grazie a tutti
          Recensione del: 03 febbraio 2013
          10,0
          Fantastico
          ASHVINDAR - Australia
          Viaggiatore singolo
          Standard
          Ha soggiornato 2 notti - gennaio 2016
          Excellent hotel with fantastic service!”
          Great price, Good location, Very friendly service.
          Spent 2 nights here and would do it again in a heartbeat. The staff were extremely polite and friendly, and helped arrange all my transport to and from the airport. The location is within walking distance of many local attractions. The room itself was cosy, clean, tidy and provided me with a peaceful nights sleep. It may only have a 2 star, but value for this place is sooo underrated. Highly recommended to all who visit Hanoi. This place is truly serenity!
          Recensione del: 09 gennaio 2016
          9,0
          Fantastico
          Pamela - Filippine
          In gruppo
          Standard
          Ha soggiornato 1 notte - luglio 2015
          Good”
          Helpful staff, spacious rooms, accessibility
          The rooms are kind of outdated but overall, still good. The staff was wonderful. They allowed us to leave our luggage in their hotel for two days since we were going to Halong Bay and upon our returned, they helped us with the airport transfer. They also gave us a room upgrade so it's all good. The breakfast was also quite good.
          Recensione del: 01 agosto 2015
          8,3
          Eccellente
          Pamela - Filippine
          In gruppo
          Suite per Famiglie
          Ha soggiornato 1 notte - luglio 2015
          Good”
          Helpful staff, spacious rooms, accessibility
          The rooms are kind of outdated but overall, still good. The staff was wonderful. They allowed us to leave our luggage in their hotel for two days since we were going to Halong Bay and upon our returned, they helped us with the airport transfer. They also gave us a room upgrade so it's all good. The breakfast was also quite good.
          Recensione del: 01 agosto 2015
          8,0
          Eccellente
          Barry - Regno Unito
          Viaggiatore singolo
          Standard
          Ha soggiornato 2 notti - marzo 2015
          Great Value”
          Location, price and staff.
          Please note this review is for Rising Dragon III as I was offered upgrade to that Hotel for some reason. The staff at Hanoi Serenity were very welcoming and friendly. The Rising Dragon III is great value, its quite close to Hanoi Serenity further south about 3 mins walk. Small room and window on corridor but quiet. This was the best value Hotel I stayed at in Hanoi. But difficult to book as not on online booking sites.
          Recensione del: 24 aprile 2015
          9,7
          Fantastico
          suharto - Filippine
          Viaggiatore singolo
          Standard
          Ha soggiornato 1 notte - aprile 2014
          Fantastic Hotel”
          Centrally located, clean rooms, friendly staffs
          It was good, I booked for standard room but they gave me a deluxe room instead without extra charge. When I arrived in the hotel the front desk officer was very enthusiatic, he gave me a map and some info regarding attractions within the city.
          Recensione del: 09 aprile 2014
          8,7
          Eccellente
          Thi - Vietnam
          In coppia
          Standard
          Ha soggiornato 1 notte - ottobre 2013
          Nice stay”
          Nice staff, good breakfast, good location.
          I booked this hotel, but when I came, the receptionist arrange another better group hotel “rising dragon estate”. The service is really good. They can arrange everything with reasonable rate for you (if you can bargain, you may have more better price). Bike rental 100k, taxi to airport 250k.
          Recensione del: 19 ottobre 2013
          8,0
          Eccellente
          Karl - Filippine
          Viaggiatore singolo
          Standard
          Ha soggiornato 3 notti - settembre 2013
          Attentive and friendly staff”
          big room, centrally located, friendly staff
          I was pretty impressed by the friendliness of the staff, very informative they thought me where is the best locations for activities, what to see and more. When I booked the hotel, I was not expecting many things as the price is very low but when I got there they exceed my expectations. The breakfast was very simple, nothing to write about though. You can buy more staff just outside and around the hotel, there are many cafe and resto. No elevator, but not a problem to me since I request for low floor levels. The room is perfectly set juts right to what I need. For a solo backpacker like me, they upgraded me to a big room, wide bed, with mini bar plus electric kettle, wifi, tv, which you dont normally get for around a 12 usd per night stay. So im happy with that. Im just there for a short weekend, which I recommend this hotel for a short stay. They can also help you arrange tours and other informations about the place. happy people, happy environment
          Recensione del: 19 settembre 2013
          8,0
          Eccellente
          Catherine - Australia
          Viaggiatore singolo
          Standard
          Ha soggiornato 1 notte - agosto 2013
          Good hotel except for no elevator”
          Clean room, friendly helpful staff, location
          The rooms were clean - however one great thing I liked about this hotel is the individual computers in the rooms! Made researching the internet more convenient and faster in the comfort and privacy of your room. Breakfast was good too. One thing that did put a damper on my stay here is I was given a room on the 6th floor- no lift, narrow staircase, hot in hallways....
          Recensione del: 30 agosto 2013
          9,7
          Fantastico
          Vanessa - Filippine
          Viaggiatore singolo
          Standard
          Ha soggiornato 2 notti - luglio 2013
          Great Budget Hotel”
          Clean rooms, Friendly Staff, Value for Money
          First night I had been transferred from Hanoi Serenity to Rising Dragon Hotel. I decided to stay at Rising Dragon the rest of my stay in Hanoi since I have gotten to like the hotel - it's very clean, staff are friendly and breakfast is great.
          Recensione del: 30 luglio 2013
          8,3
          Eccellente
          Ronald - Filippine
          In coppia
          Standard
          Ha soggiornato 4 notti - luglio 2013
          It was great!”
          The friendly, attentive staff; the location; the comfortable room
          Overall it was great. On our first day, we were given a room at 6th floor. Since there is no elevator, it is really tiring to go up/down from there. We requested to be moved to a lower floor and on tye next day, we were asked to move to 2nd floor. The turnaround time was really wucik, we were impressed. The room was standard, enough for us two. Everything felt comfortable. There was an internet wifi inside the room. The only thing that is needs to be done is the phone service as there was no phone in the room so we have to literally go down if we need somethng. Other thing is, the fire exit is kinda missing.
          Recensione del: 10 luglio 2013
          8,3
          Eccellente
          Edward - Malesia
          Viaggiatore singolo
          Standard
          Ha soggiornato 1 notte - ottobre 2012
          Cheap, Comfortable & Clean”
          Arrange for train tickets & tours
          I got a really cheap deal thru agoda for a small clean room on the 4th floor with a comfortable queen size bed. As I am not fit, I did pant as I climbed up the stairs with my cabin size luggage. The pressure from the shower is not very strong but the water was hot enough. Towels, shampoo & toothbrush etc.. were provided. Breakfast is free and I had a fresh and crispy baguette with omelette, free flow of Vietnamese Coffee, banana and papaya. When I return to Hanoi from Sapa early in the morning at 5am, I knocked on the front door and the receptionist let me and my travel buddy in and he very kindly allowed us to check in early and freshen up. On the whole, this is a very good hotel and I highly recommend it.
          Recensione del: 27 ottobre 2012
          9,0
          Fantastico
          Georg - Austria
          In coppia
          Standard
          Ha soggiornato 2 notti - ottobre 2012
          We can really recommend this hotel!”
          clean, friendly and safe!
          First we booked just 2 days, then we stayed 6 days all in all. We were really happy with that choice: - the room was cleaned every day, new towels - breakfast was very good - staff was friendly and very helpful with booking tours to ha long and ninh binh (still collect informations about alternatives outside!) - central location in the old quarter - internet terminals downstairs - AC/warm water/fridge in the room Two small negative points: - wifi in the room was very weak - coffee served for breakfast was not the best All in all: High recommendation!
          Recensione del: 15 ottobre 2012
          9,0
          Fantastico
          Huynh - Australia
          In coppia
          Standard
          Ha soggiornato 1 notte - settembre 2011
          Comfortable rooms, good location, friendly service”
          Great sized room, free computers in room and good location
          We stayed in their 'Standard' room (though we upgraded is free for both nights to the superior room. Fantastic!). Upon arriving at Serenity Hotel we were promptly greeted by reception, offered tea/coffee and a map of the area and suggestions of where to go and then checked in. They staff then carried our heavy bags all the way up the stairs (no lift) into our room. Once we opened the door we found a decently sized room with what looks like a queen bed (but it was actually just two single beds pushed together!). However, this didn't worry us at all and it didn't cause any trouble. The bed itself is comfortable with good pillows so we had no trouble sleeping. The air conditioning is also good and there were no dramas (not too hot or cold and cooled the room quickly when we returned to the room). The room also contained two large wardrobes, a fridge, table space to put some belongings and sit down and write in a book etc., chair and a separate round table with coffee/tea/kettle below. They have one safe down at reception where they store your items for you (no individual safes in the room). The first night we stayed, the room had a computer with free internet which was great. However, the next time we checked in (we left for a trip to Halong Bay), the room did not have a computer but it wasn't an issue. The bathroom is a bit small and the shower was one of those free-standing ones where you had to grab the shower head and control it yourself. This got a few things wet if you weren't careful. I also accidentally bumped my head on the sink when I bent over to wash some soap out of my hair. The bathroom drain also made a strange noise on the first night when it was raining heavily. I think the wind/heavy rain cause the water to bubble up for some reason which made the covering bounce up and down and make noise (a little creepy). Breakfast was decent with a few choices with coffee and tea being free all day. The small flaws aside, Serenity Hotel is brilliant.
          Recensione del: 18 settembre 2011
          8,7
          Eccellente
          Chung - Hong Kong
          Viaggiatore singolo
          Standard
          Ha soggiornato 2 notti - aprile 2011
          Excellent service”
          All the staff devoted themselves to serve customers
          i got free upgrade to deluxe room. the room was spacious and clean. the most important feature of this hotel is staff. they are always wearing smile and willing to help me in all ways. i checked out the room for going to halong bay. after halong bay trip, i chose serenity hotel again to continue my trip at hanoi. excellent budget hotel. i will come back to serenity if i go to hanoi again
          Recensione del: 03 maggio 2011
          10,0
          Fantastico
          Caitlin - Canada
          In coppia
          Standard
          Ha soggiornato 2 notti - marzo 2015
          The most accommodating staff!”
          Fantastic staff, banana pancakes, room upgrades!
          Being our first stop in Vietnam, Serenity Hotel set the standards pretty high! Our flight into Hanoi landed at night and after reading many (no positive) reviews about getting a taxi from the airport we decided to ask the hotel to send a car. A gentlemen was right there waiting for us as soon as we walked out of the airport, there wasn't even time for the taxi drivers to hassle us. It cost us 17 USD for the ride, but I understood that, that was the going rate from the taxis at the airport anyways, and maybe even higher when arriving at night. We were upgraded (for free) to a superior room in the hotel as we were told the standard room we initially booked had no windows. The superior room was beautiful! Huge windows, big bed and very clean. The hotel serves a delicious breakfast included with your room price, I would highly recommended the banana pancake! We also booked our trip to Ha Long Bay through the hotel, and they assured us it was the best company we could book with, and we had a fantastic time! We did 3 days and 2 nights on the Imperial Classic Cruise with a one night stay on the boat and one night in bungalows at Cat Ba Island for $145 USD, per person. We booked another night in the hotel after our return from Ha Long bay, and even though we booked another standard room ($12) we were upgraded to the deluxe room this time! They also helped us in booking our train tickets to Hue the next morning and provided us with a free taxi ride to the train station at 5am. If ever in Hanoi again I would definitely stay here! Highly recommended
          Recensione del: 23 marzo 2015
          8,7
          Eccellente
          Elizabeth - Regno Unito
          In coppia
          Standard
          Ha soggiornato 3 notti - marzo 2015
          Free tea and coffee all day”
          Breakfast, staff, free tea & coffee
          The staff are really helpful presenting you with a map on arrival and are happy to help you with anything. The breakfast is great (the fact that it's free definitely helps) also there's free tea & coffee all day. The location could be closer to the lake but that's probably just me being lazy as everything is within easy walking distance. The only negatives were that our bed was broken and that we were on the sixth floor and there's no lift so getting to our room nearly killed me. All in all this hotel is really nice so I definitely recommend it.
          Recensione del: 21 marzo 2015
          8,7
          Eccellente
          Lotte - Paesi Bassi
          In coppia
          Standard
          Ha soggiornato 1 notte - marzo 2015
          Nice hotel in city centre”
          Location, price, big room
          Our stay was really nice. We got upgraded to a bigger room, got a convenient little map and were given a lot of information about the city. The room was big and bathroom had a bath! Small downside: there was no shower curtain so everything got wet after showering but no big problem. We wanted to stay another night but unfortunately they were fully booked.
          Recensione del: 16 marzo 2015
          8,3
          Eccellente
          Laurene - Francia
          Viaggiatore singolo
          Standard
          Ha soggiornato 1 notte - febbraio 2015
          Nice hotel”
          Breakfast location service
          When I arrived they upgraded me and gave me the deluxe room for the price of the standard room, the deluxe room had a bath tub and windows, felt really nice (but still humid, the wallpaper is removed at some places don't expect luxury). I was told the standard room has no windows, a pretty common thing in Vietnam but worth knowing when you travel. The breakfast was good and included ! (Eggs, coffee for free all the time, omelet etc) and they have good services (booking bus trains) that make it easy for you when you book through them Overall I was very satisfied with the hotel .
          Recensione del: 28 febbraio 2015
          12345
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          Hanoi Serenity Hotel
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          • Posizione eccellente
          • Quartiere antico
          • Stazione dei treni di Hanoi: a soli 1.26 km