Melia Hanoi Hotel
Melia Hanoi Hotel
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Deluxe - Camera degli ospiti Melia Hanoi Hotel
Deluxe - Camera degli ospiti
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Interno Melia Hanoi Hotel
Interno
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Interno Melia Hanoi Hotel
Interno
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Piscina Melia Hanoi Hotel
Piscina
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SULLA MAPPA Melia Hanoi Hotel
SULLA MAPPA
Eccellente
Posizione
8,5
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Struttura rimossa da Preferiti!
Eccellente
sulla base di 1238 recensioniLeggi cosa ne pensano gli ospiti
8,2
94% suggerirebbe questa struttura ad un amico
  • 740 m dai trasporti pubblici

  • Trasferimento aeroportuale

  • Cambio valute

  • Wi-Fi gratuito nelle camere

Camere disponibili
8,1
Eccellente
Comfort e qualità della stanza
Questa è una struttura molto richiesta!Ultima prenotazione effettuata 8 ore fa
Suite The Level (The Level Suite)
Suite The Level (The Level Suite)
...
  • Vista sulla città
  • 68 m²/732 ft²
  • 1 letto matrimoniale King S...
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Grand Premium
Grand Premium
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  • Vista sulla città
  • 68 m²/732 ft²
  • 1 letto matrimoniale King S...
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Premium (Premium Room)
Premium (Premium Room)
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  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli oppure 1 le...
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Camera The Level Premium (The Level Premium Room)
Camera The Level Premium (The Level Premium Room)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli oppure 1 le...
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Deluxe
Deluxe
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  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli oppure 1 le...
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Grand Premium
Grand Premium
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  • Doccia
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Livello Premium  (The Level Premium )
Livello Premium (The Level Premium )
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  • Doccia
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Suite The Level (The Level Suite)
Suite The Level (The Level Suite)
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Room Duplex
Room Duplex
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    The Level Premium King (with extra bed)
    The Level Premium King (with extra bed)
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      Recensioni verificate dei viaggiatori

      Recensioni su Agoda (1238)Recensioni su Booking.com (465)
      Condizione della struttura/pulizia8,5
      Servizi e attrezzature8,5
      Posizione8,5
      Comfort e qualità della stanza8,1
      Qualità del servizio8,3
      Rapporto qualità/prezzo7,9
      Recensioni scritte da clienti reali di Agoda
      Filtra le recensioni per:
      Lingua
      English
      日本語
      한국어
      Tiếng Việt
      altro
      Tipo di stanza
      Deluxe
      Camera The Level Premium
      Suite The Level
      Premium
      altro
      927 recensioni di ospiti verificati
      12345
      8,0
      Eccellente
      besati - Italia
      Viaggiatore d'affari
      Deluxe
      Ha soggiornato 1 notte - marzo 2012
      Hotel centrale, e di recente costruzione”
      Camere standard ma molto spaziose
      Recandomi spesso per lavoro in Hanoi, ho scelto questo hotel per la posizione centrale
      Recensione del: 05 aprile 2012
      8,0
      Eccellente
      besati - Italia
      Viaggiatore d'affari
      Deluxe
      Ha soggiornato 1 notte - marzo 2012
      Hotel piacevole , ottimo per viaggio d'affari”
      Posizione centrale e servizio
      Ottimo rapporto qualita prezzo. Stanze spaziose e pulizia accurata
      Recensione del: 05 aprile 2012
      10,0
      Fantastico
      Hyunduck - Corea del Sud
      Viaggiatore singolo
      Deluxe
      Ha soggiornato 2 notti - settembre 2018
      everything was good~~”
      everything was good~~
      Recensione del: 21 settembre 2018
      10,0
      Fantastico
      Pham - Vietnam
      Viaggiatore d'affari
      Suite The Level
      Ha soggiornato 2 notti - settembre 2018
      Fantastico”
      I really like the Melia. It is a very good hotel and in a very good location. The suite that I have is particularly well designed and the staffs are very friendly and helpful. All in all an excellent hotel. Professor Pham Chi Thanh
      Recensione del: 10 settembre 2018
      Dear Professor Pham, On behalf of Melia Hanoi Team, I would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel facilities and services. We are proud to know that you had a pleasant stay with us and I am delighted with your comments about the staff, I will share your nice comments with the entire team and I am sure they will be encouraged by your remarks. Our sincere thanks again for sharing your experience and we look forward to serving you in the near future. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 10 settembre 2018
      Melia Hanoi Hotel
      9,2
      Fantastico
      Leslie - Vietnam
      In coppia
      Deluxe
      Ha soggiornato 1 notte - settembre 2018
      Fantastico”
      Didnt have Breakfast as too expensive at 25US each can find good food round the corner starting as low as 2US
      Recensione del: 04 settembre 2018
      Dear Leslie, On behalf of Melia Hanoi Team, I would like to thank you very much for choosing us for your recent stay in Hanoi. I am sorry to learn that you booked the room in our hotel without breakfast and it was expensive for you to pay for the breakfast separately. You are totally right that it is easy to find some good street food in Hanoi with very low price. However, our breakfast is international buffet with huge variety and we could guarantee for the food safety and hygiene. We hope that you would have a chance to experience our buffet breakfast for the next booking. Once again, many thanks for staying with us and we look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 06 settembre 2018
      Melia Hanoi Hotel
      6,4
      Buono
      Changhun - Corea del Sud
      Viaggiatore d'affari
      Deluxe
      Ha soggiornato 2 notti - settembre 2017
      reasonable price for a business trip”
      I have stayed at this hotel for a couple of times, and I can recommend you the morning buffet. when you compare breakfast with other hotels, you feel comfortable. Enjoy guys!
      Recensione del: 31 agosto 2018
      Dear Changhun, Thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel services. We are glad to know that you liked our buffet breakfast. I will share your comment with our Kitchen Team and I am sure they will be encouraged by your positive feedback. Thank you once again and we look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 31 agosto 2018
      Melia Hanoi Hotel
      8,0
      Eccellente
      Jeffrey - Vietnam
      In coppia
      Deluxe
      Ha soggiornato 2 notti - luglio 2018
      Good stay but old hotel”
      Good stay with good facilities, good service but old hotel
      Recensione del: 30 agosto 2018
      Dear Jeffrey, On behalf of Melia Hanoi team, I would like to thank you very much for having chosen us for your recent stay in Hanoi. We are glad to know that you had a good stay with us and you were satisfied with our hotel facilities and services. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to our hotel in the near future. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 30 agosto 2018
      Melia Hanoi Hotel
      10,0
      Fantastico
      Jagan - India
      Viaggiatore d'affari
      Premium
      Ha soggiornato 1 notte - agosto 2018
      Nice hotel as like other Melia.”
      Good hotel, nice spread of breakfast. The Bed was Xtra King, love it.
      Recensione del: 26 agosto 2018
      Dear Jagan, Thank you very much for staying at Melia Hanoi and for taking your time to review us on Agoda. We are delighted to know that you had a pleasant stay with us, especially, that you enjoyed the bed and breakfast. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Officer
      Risposta del: 27 agosto 2018
      Melia Hanoi Hotel
      10,0
      Fantastico
      SANGWON - Corea del Sud
      In coppia
      Deluxe
      Ha soggiornato 3 notti - agosto 2018
      Very nice!!”
      nice service, good location, friendly staff!! I want to go there again
      Recensione del: 23 agosto 2018
      Dear SANGWON, Thank you very much for choosing Melia Hanoi and for your great review about our services, especially your nice comment about our team members. We are delighted to know that you really enjoyed your stay with us. It is always a great pleasure to receive such positive feedback. I will share your nice comments with our team, who I am sure will be encouraged by your remarks. Once again, our most sincere thanks for your comments. We look forward to welcoming you back to Melia Hanoi soon. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 24 agosto 2018
      Melia Hanoi Hotel
      10,0
      Fantastico
      Jagan - India
      Viaggiatore d'affari
      Premium
      Ha soggiornato 2 notti - agosto 2018
      Good Hotel & Biggg Bed”
      Good short stay, will come back again. Love the Extra King Bed.
      Recensione del: 16 agosto 2018
      Dear Jagan, On behalf of Melia Hanoi Team, I would like to thank you very much for having chosen Melia Hanoi and for taking the time to give us a feedback. We are delighted to know that you really enjoyed your stay with us. I will share your nice comments with the whole team, who I am sure will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 17 agosto 2018
      Melia Hanoi Hotel
      6,8
      Buono
      Ngoc - Vietnam
      Viaggiatore d'affari
      Deluxe
      Ha soggiornato 2 notti - agosto 2018
      old design”
      very central but old 5star standard
      Recensione del: 10 agosto 2018
      Dear Ngoc, First of all, we would like to thank you for choosing Melia Hanoi for your recent stay and for taking the time to share your experience about our hotel standard. We are sorry to read that our hospitality did not meet your requirement. We will work hard to fix all issues you have mentioned. Thank you for letting us know and we apologize for any inconvenience caused. Once again, many thanks for your feedback. We hope to have another opportunity to welcoming you back to our hotel. Best regards, Nguyen Thi Thanh Binh Guest Experience Manager
      Risposta del: 10 agosto 2018
      Melia Hanoi Hotel
      6,0
      Lim - Singapore
      Viaggiatore d'affari
      Premium
      Ha soggiornato 3 notti - luglio 2018
      Alex Lim”
      Not bad just too old . need to renovate
      Recensione del: 08 agosto 2018
      Dear Lim, On behalf of Melia Hanoi Team, I would like to thank you for having chosen our hotel for your stay in Hanoi and for taking the time to post your comment. We are sorry to read that you were not fully satisfied with our hotel facilities and services. Thanks to your comments, we will keep working on the area of improvement you mentioned. Thank you again for your feedback. We hope to have another chance to welcoming you back to our hotel in the near future. Best regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 08 agosto 2018
      Melia Hanoi Hotel
      9,2
      Fantastico
      widodo - Indonesia
      In coppia
      Premium
      Ha soggiornato 4 notti - giugno 2018
      good hotel good breakfast”
      good hotel and good value
      Recensione del: 02 agosto 2018
      Dear widodo, Thank you very much for having chosen Melia Hanoi for your last stay. It was a great pleasure to have you with us. We are delighted to know that you liked our hotel and breakfast. Our positive review will help us with our continuing effort to improve the service quality. Once again, many thanks for your feedback. We look forward to welcoming you back to Melia Hanoi soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 03 agosto 2018
      Melia Hanoi Hotel
      10,0
      Fantastico
      Derrick - Stati Uniti
      In gruppo
      Premium
      Ha soggiornato 4 notti - settembre 2017
      The group loved this hotel”
      Great location!
      Recensione del: 31 luglio 2018
      Dear Derrick, Thank you very much for having chosen Melia Hanoi for your recent stay and for taking the time to share your experience. We are delighted to know that you enjoyed your stay with us and you loved our hotel. I will share your nice comment with the whole team and I am sure they will be encouraged by your remarks. Once again, many thanks for your feedback. We look forward to welcoming you back in our hotel very soon. With best regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 01 agosto 2018
      Melia Hanoi Hotel
      8,8
      Eccellente
      Trần - Vietnam
      Viaggiatore singolo
      Deluxe
      Ha soggiornato 2 notti - luglio 2018
      about FO standard”
      i stayed in room 1507 from 26-28/07. i was experienced a beautiful room, nice food, nice staffs in fine dinning restaurant & house keeper, charming lady in FO department for Check in...all things can not complaint by anyway. However, all my good feeling about your hotel was destroyed after check out. i checked out around 7:40 a.m in the morning. At that moment the lobby was not to many people, a bell man guided me to front desk for check out . All receptionists was busy except a man in suite, he worked alone with his computer. Maybe he is duty manager, he look at me such as "look at in the air" without any greeting. He should double check how 5 star standard in communication for check-in. This time i forgive him if it happens again, i will write down his name in trip-advisers. He passed my room key for a girl next him and asked for an assistant even she was busy with a Caucasian man so she has to serve 2 guests at one time. Its definitely unprofessional skill.
      Recensione del: 29 luglio 2018
      Dear Tran, First of all, I would like to thank you very much for choosing Melia Hanoi for your recent stay and for taking the time to give us a feedback. I am very sorry to read that you were not satisfied with the attitude of Front Office staff upon check-out. This is absolutely not the standard that our associates have been trained and requested to provide to our valued customers. Actions have been taken to fix the issue and we would like to be sure with you that this will not happen again in the future. Please accept our apologies for the inconvenience caused. Once again, many thanks for your feedback. We look forward to having another opportunity to welcome you back in Melia Hanoi soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 01 agosto 2018
      Melia Hanoi Hotel
      10,0
      Fantastico
      YEONSIK - Corea del Sud
      Viaggiatore d'affari
      Deluxe
      Ha soggiornato 2 notti - giugno 2018
      good”
      good
      Recensione del: 22 luglio 2018
      Dear YEONSIK, Thank you very much for choosing Melia Hanoi and for your great review. We are really proud that you had such a wonderful experience and that our hospitality met your expectations. We look forward to welcoming you back in our hotel soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 24 luglio 2018
      Melia Hanoi Hotel
      7,2
      Ottimo
      Estin - Singapore
      Viaggiatore d'affari
      Premium
      Ha soggiornato 2 notti - maggio 2018
      Excellent Stay”
      Spacious room and comfortable. 10-15 mins walk to Hoan Kiem Lake.
      Recensione del: 19 luglio 2018
      Dear Estin, Thank you very much for having chosen Melia Hanoi for your recent stay and for your nice comment about our hotel room. We look forward to have another opportunity to welcoming you back in our hotel soon. Best regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 20 luglio 2018
      Melia Hanoi Hotel
      6,8
      Buono
      Estin - Singapore
      Viaggiatore d'affari
      Premium
      Ha soggiornato 2 notti - maggio 2018
      Excellent Location”
      Approximate 5-10mins walk to Ben Thanh Market and Saigon Notre-Dame Basilica. Fairly new.
      Recensione del: 19 luglio 2018
      Dear Estin, Thank you very much for choosing Melia Hanoi and for you reviewing us on Agoda. We are happy to know that you enjoyed your stay at our hotel and found the location very convenient. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team
      Risposta del: 29 luglio 2018
      Melia Hanoi Hotel
      9,6
      Fantastico
      Chris - Australia
      Viaggiatore d'affari
      Deluxe
      Ha soggiornato 2 notti - giugno 2018
      Nice Sleep”
      Clean comfortable well appointed rooms. Nice and quiet as Hanoi is quite noisy. Only complaint would be that the temperature of the sauna is too low even after 2 requests it seems that this is their policy. Coldest sauna in south east asia ! However, hotel is great over all and I'll be back :)
      Recensione del: 02 luglio 2018
      Dear Chris, Thank you very much for having chosen Melia Hanoi for your recent stay. It was a great pleasure to have you with us. We are delighted to know that you had a pleasant stay with us. About your comment in regards to the low temperature in the sauna room, I have forwarded your feedback to our Engineering Department and they are now fixing the issue. Please accept our apologies for the inconvenience caused. Once again, many thanks for your comments. We look forward to welcoming you in Melia Hanoi soon. Warm regards, Nguyen Thanh Binh Guest Experience Manager
      Risposta del: 03 luglio 2018
      Melia Hanoi Hotel
      8,8
      Eccellente
      heuy - Malesia
      Viaggiatore d'affari
      Premium
      Ha soggiornato 3 notti - giugno 2018
      Eccellente”
      Good strategic location. Enjoy the stay. Staff are super friendly.
      Recensione del: 24 giugno 2018
      Dear heuy, Thank you very much for choosing Melia Hanoi for your recent stay and for you time to review us. We are delighted to know that you were satisfied with our hotel facilities and services. We look forward to welcoming you back to Melia Hanoi soon. Warm regards, Ngo Minh Phuong Guest Experience Team
      Risposta del: 25 giugno 2018
      Melia Hanoi Hotel
      12345
      Questa è una struttura molto richiesta. Non fartela sfuggire!

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