Nesta Hotel Phu Quoc
Inizia il tuo viaggio alla grande con un soggiorno presso questa struttura che offre Wi-Fi gratuito in tutte le camere. La struttura è situata in modo strategico a Duong Dong, così potrai accedere alle attrazioni e ai luoghi di interesse locali vicini. Non partire prima di aver visitato Sao Beach. Questa struttura di alta qualità, che ha ricevuto 3 stelle, offre agli ospiti piscina all’aperto e ristorante in loco.
Parcheggio
Wi-Fi gratuito nelle camere
Deposito bagagli
Bar
Servizio lavanderia
Spariscono gli oggetti dalla camera”
Il giudizio negativo che ho dato non dipende tanto dalle singole voci da valutare, anzi le persone dello staff sono state molto cortesi e la pulizia era abbastanza buona, come pure la posizione, molto vicina alla spiaggia. Il problema è che il giorno prima della nostra partenza, dalla camera sono sparite alcune creme di mia moglie. Ho avvisato subito la reception e subito mi hanno detto che avrebbero chiesto al personale addetto alle camere. Poi nel pomeriggio mi hanno detto che non trovavano la persona e che avrebbero chiesto il giorno dopo. Il giorno dopo mi hanno detto che avrebbero verificato e che la sera stessa mi avrebbero scritto una mail. A distanza di 4 giorni, non avendo ricevuto alcuna mail dall'hotel mi sono fatto vivo io e la prima loro risposta è stata quella di non capire se mi riferivo a qualcosa che avevo perso in quel giorno. Gli ho riscritto rispiegando tutto e da allora non ho più avuto risposta: un hotel serio si sarebbe scusato e mi avrebbe offerto il rimborso.
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Dear Francesco Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manage
Amazing as always! LOCATION is amazing, staff is great as always. ”
This will be our 4th time staying here, we have had nothing but a amazing time. Staff is amazing. Breakfast with a view is a bonus. If you are looking for a affordable stay with a 5 star location. This is your spot.
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Dear Caitlyn! Thank you for your review We are love all of your group Because you and your friends so kind and friendly We hope to serving you next time Best regards Martin Le Mr, General Manager
4 nights”
The hotel location is good. Plenty of shops and eating places around. Walking distance to the beach. At night you can hop to any of the PUB along the beach for a drink. I took the VIP room. It is large and the decor is nice except that it is not facing the beachfront which I have booked for. Breakfast was good. The staffs are friendly, especially the staff named Ms. Ly Ngoc My (Reservation Sales). She greeted every single guest who comes in for breakfast. On 3 dec, when I was having my usual breakfast. She came to me and asked me about my departure. I told her is 4 Dec. Quickly she told me my booking is until 3 dec, which is today. I checked my notes in my phone & realised I have booked one day less. If it is not her who has a conservation with me about my departure, I will know about my mistake. She told me I can extend one more night by informing the reception. Kudos to her excellent service. Thank you very much.
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Dear Yeong! Thank you for the review reviews for the hotel We would like to acknowledge your satisfaction with the hotel's services Our hotel will have a reward for Ms. Ly Ngoc My We hope to serving you next time Best regards, Martin Le Mr, General Manager
Nice hotel with great location and good service”
The hotel situated in the central area of Long Beach tourist area, and only 100 meters from the main road, and 50 meters from the Long Beach Sunset Bar. It is a 3 stars hotel but the staffs are friendly and polite. Breakfasts are included, and the choices are good. The hotel has a lovely sea view but unfortunately a new hotel in front blocked the central views. Room are clean with good air condition, tea and coffee making service and excellent wfi. The water pressure are low, and taking a shower is not a joyful experience as it should be. And the noise isolation are not too good either. The area is safe, there are many seafood and hotpot restaurants around, which full of locals, and the price is only half of those in the Night Market. Long Beach sunset is beautiful, and one evening of your stay you should definitely take a stroll along the coastline, it may be your best experience in Phu Quoc.
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Dear WAI Warmest greetings from Nesta Phu Quoc Hotel Thank you for your sharing such a wonderful feedback after your recent stay in our hotel. We are very delighted that overall you had a nice experience in our hotel. Making your holidays your fresh is our aim and we are very happy we able to do so We can not wait to welcome you again in the near future and experience the innovations with our services and facilities Sincerely Yours, Martin Le (Mr,) General Manager Nesta Phu Quoc Hotel
price and location”
velue for money and hotel is new and clean
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Dear Pinky Thank you for your review We hope to serving you next time Regards, Martin Le Mr, GM
Fantastico”
Excellent customer service
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Broken Key”
The key of my room doesn't have key
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Dear Sir/ madam We very much appreciate your comments regarding your stay at the Nesta Hotel Phu Quoc With its convenient location, the hotel offers easy access to the city's must-see destinations as Night market (2km), Dinh cau temple (2km). We are offering hotel guests superior services and a broad range of amenities, Nesta Hotel Phu Quoc is committed to ensuring that your stay is as comfortable as possible. Thanks your feedback, We always a pleasure to receive positive feedback. Thank you again for sharing your experience, We wish you all the bests and hope to welcome you again in the near future. Sincerely, The Management,
Sopra la media”
hotel staffs tried to ripped off the customers, because they think tourists doesn't know the prices in vietnam. I will not come back again this hotel because they are not honest people.
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Dear Roger, Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manager
Staff and food”
The receptionist was like a tiger, ready for fighting with guests. The breakfast was so disgusting
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Dear Bui Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manager
Terrible Hotel”
One of the worst hotel I've been to. i dont understand how some people gave Nice comment and i feel bad they did cause I wish I hadn't chose this hotel. The room was tiny, bad bathroom with cold water, even towels looked old and def not soft. Not very clean, bugs flying. I took the deluxe room with ocean view. There was construction in front of the hotel so the view was not pretty at all. breaksfast was disgusting. Employees were nice bug couldn t speak any english. The only nice thing was the position with sunset beach Bar very close. Very expensive for a really bad quality
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Dear Sandra Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manager
Building site!! Very Noisy!!Poor pool area!!”
Hotel its self is not bad a standard 3 star but stuck between two hotels been built very very noisy, could be so much better overall. Booked a sea view but got a building site and mountains!!
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Dear Stu Warmest greetings from Nesta Phu Quoc Hotel Thank you for your sharing such a wonderful feedback after your recent stay in our hotel. We are very delighted that overall you had a nice experience in our hotel. Making your holidays your fresh is our aim and we are very happy we able to do so We can not wait to welcome you again in the near future and experience the innovations with our services and facilities Sincerely Yours, Martin Le (Mr,) General Manager Nesta Phu Quoc Hotel
Great location! Very satisfied :) ”
Right by the beach. There is a great bar/cafe nearby and the friend are very accomodating. Thanks for the nice stay. Kerren
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Dear Kerren, Warmest greetings from Nesta Phu Quoc Hotel Thank you for your sharing such a wonderful feedback after your recent stay in our hotel. We are very delighted that overall you had a nice experience in our hotel. Making your holidays your fresh is our aim and we are very happy we able to do so We can not wait to welcome you again in the near future and experience the innovations with our services and facilities Sincerely Yours, Martin Le (Mr,) General Manager Nesta Phu Quoc Hotel
Good hotel”
Good
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Dear Nhiem Thank you for your review Best regards, Martin Le Mr GM
good”
good
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Dear Mr Tri Thank you for your review Best regards, Martin Le Mr GM
So friendly!!”
That is the word that i can describe for this hotel. Although there are some noises from outside and from housekeeping in the morning, Sandy hotel is still the best choice for the next time when I come back Phu Quoc island!
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Dear Anh Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manager
Great hotel and very nice staff”
Near the beach; very very nice staff; clean and confortable room; good breakfast
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Dear Adrian Warmest greetings from Nesta Phu Quoc Hotel Thank you for your sharing such a wonderful feedback after your recent stay in our hotel. We are very delighted that overall you had a nice experience in our hotel. Making your holidays your fresh is our aim and we are very happy we able to do so We can not wait to welcome you again in the near future and experience the innovations with our services and facilities Sincerely Yours, Martin Le (Mr,) General Manager Nesta Phu Quoc Hotel
Good location ”
New hotel need more improve
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Dear Henry Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manager
not special ”
i voted 3 stars
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Dear Bang Warmest greetings from Nesta Phu Quoc Hotel Thank you for your sharing such a wonderful feedback after your recent stay in our hotel. We are very delighted that overall you had a nice experience in our hotel. Making your holidays your fresh is our aim and we are very happy we able to do so We can not wait to welcome you again in the near future and experience the innovations with our services and facilities Sincerely Yours, Martin Le (Mr,) General Manager Nesta Phu Quoc Hotel
Good hotel resort style a few steps from the beach.”
Hotel is fairly new and it offers good amenities for its size. It is situated of the main road but tucked neatly inside away from the noise with access to surroundings eateries and bigger restaurants on the main road. It also has beach bars that are close by. Staff can speak English and I would say they are quick to help when asked. The one negative is that there is an odour coming from bathroom from either the drain or such.
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Dear Cris Thank you for choosing Nesta Hotel Phu Quoc for your recent stay in Phu Quoc! We sorry to hear that and We love to hear your feedback and use it to review and improve our services and thank you for taking time sharing your experience about your vacation on Phu Quoc Island. We are happy that you enjoyed your stay, satisfied with the services and facilities of Nesta Hotel Phu Quocl. Providing exceptional quality of service is our goal ever since, and we highly appreciated your nice comments and your ranking for our hotel. We wish you all the bests and hope to welcome you again soon Sincerely yours Martin Le (Mr) General Manager
Déçu ”
Chambre sous le restaurant tres bruyantes qd les gens mangent. Piscine pas tres attirante. Personnel d'accueil ne parlant pas anglais. Tv ne fonctionnant pas. Bref déçu.. moi qui suis habituellement pas difficile.
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Dear voegtlin, We very much appreciate your comments regarding your stay at the Nesta Hotel Phu Quoc With its convenient location, the hotel offers easy access to the city's must-see destinations as Night market (2km), Dinh cau temple (2km). We are offering hotel guests superior services and a broad range of amenities, Nesta Hotel Phu Quoc is committed to ensuring that your stay is as comfortable as possible. Thanks your feedback, We always a pleasure to receive positive feedback. Thank you again for sharing your experience, We wish you all the bests and hope to welcome you again in the near future. Sincerely, The Management,