Palace Downtown
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Palace Downtown

Sheikh Mohammed Bin Rashed Boulevard, Downtown Dubai, PO Box 9770, Dubai, United Arab Emirates, Centro Dubai, Dubai, Emirati Arabi Uniti, 9770
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    Recensioni su Palace Downtown

    8,8
    Eccellente
    /10
    ( 162 recensioni)Leggi cosa ne pensano gli ospiti
    9,1
    Pulizia fantastica
    Suggerita dal 89% dei clienti

    Palace Downtown - ecco quello che amerai di questa struttura

    Dettagli che adorerai

    • Trasferimento aeroportuale

    • Wi-Fi gratuito nelle camere

    • Cambio valute

    • Sauna

    Fantastico
    Posizione
    9,6
    SULLA MAPPA
    Posizione eccezionale
    Nelle vicinanze
    Popolari
  • Torre Burj Khalifa190 m
  • Fontana di Dubai260 m
  • Fontane di Dubai290 m
  • At The Top370 m
  • Gallery One400 m
  • Mozaiic Art Gallery400 m
  • Tehran Persian Carpet & Antiques410 m
  • Gallery One Dubai Mall470 m
  • Mediclinic Dubai Mall520 m
  • Kinokuniya Book Store520 m
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    3 persone oggi hanno già prenotato qui.

    Rapporto qualità-prezzo8,0
    Distanza dal centro20 km
    Punteggio per la posizione9,6
    Aeroporto più vicinoAeroporto internazionale di Dubai (DXB)
    Distanza dall'aeroporto11,6 km

    Camere disponibili presso Palace Downtown

    8,7
    Eccellente
    Comfort e qualità della stanza
    Royal Suite
    Royal Suite
    ...
    • Dimensioni della camera: 10...
    • Vista lago
    • 1 letto matrimoniale Super ...
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    Suite Palace con Vista Lago (Palace Suite with Lake View)
    Suite Palace con Vista Lago (Palace Suite with Lake View)
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    • Dimensioni della camera: 10...
    • Vista lago
    • 1 letto matrimoniale King S...
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    Suite Diplomatica Vista Lago (Diplomatic Suite Lake View)
    Suite Diplomatica Vista Lago (Diplomatic Suite Lake View)
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    • Dimensioni della camera: 10...
    • Vista lago
    • 1 letto matrimoniale King S...
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    Deluxe Vista Fontana (Deluxe Fountain View)
    Deluxe Vista Fontana (Deluxe Fountain View)
    ...
    • Dimensioni della camera: 51...
    • Vista sulla laguna
    • 1 letto matrimoniale King S...
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    Camera Deluxe (Deluxe )
    Camera Deluxe (Deluxe )
    ...
    • Dimensioni della camera: 51...
    • Vista giardino
    • 1 letto matrimoniale King S...
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    Camera Palace (Palace Room)
    Camera Palace (Palace Room)
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    • Dimensioni della camera: 51...
    • Vista sulla laguna
    • 1 letto matrimoniale King S...
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    Junior Suite
    Junior Suite
    ...
    • Dimensioni della camera: 70...
    • Vista lago
    • 1 letto matrimoniale Super ...
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    Suite Vista Montagna (Palace Suite Fountain View)
    Suite Vista Montagna (Palace Suite Fountain View)
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    • Dimensioni della camera: 10...
    • Vista lago
    • 1 letto matrimoniale King S...
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    Suite Imperial (Imperial Suite)
    Suite Imperial (Imperial Suite)
    ...
    • Terrazzo/balcone
    • 4 bagni
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    Camera Palace Vista Lago (Palace Lake View Room)
    Camera Palace Vista Lago (Palace Lake View Room)
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    • Dimensioni della camera: 51...
    • Vista lago
    • 1 letto matrimoniale King S...
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    Palace Downtown, recensioni scritte da ospiti reali

    Recensioni su Agoda (162)
    Condizione della struttura/pulizia9,1
    Servizi e attrezzature8,9
    Posizione9,6
    Comfort e qualità della stanza8,7
    Qualità del servizio8,9
    Rapporto qualità-prezzo8,0
    Recensioni scritte da clienti reali di Agoda
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    Mostra le recensioni che parlano di:

    108 recensioni di ospiti verificati
    12345
    8,0
    Eccellente
    Stephanie - Singapore
    In coppia
    Camera Palace Vista Lago
    Ha soggiornato 2 notti - novembre 2017

    Good location next to Dubai Fountain and Dubai Mall”

    You get a spectacular view of the Burj Khalifa here. There is only 1 thing we felt could have been improved and that was the service from staff at breakfast place. We had to ask for our tea 3x before it came. Should not happen for the price of this hotel

    Recensione del: 12 novembre 2017
    9,2
    Fantastico
    MOHAMMAD - Kuwait
    In coppia
    Deluxe Vista Fontana
    Ha soggiornato 2 notti - luglio 2017

    Fantastico”

    Every thing was amazing, we spent our honeymoon in palace hotel , they changed our reservation from room to suite and prepared it for the honeymoon, it was the first time for us and it's not the last 👍🏻

    Recensione del: 30 luglio 2017
    10,0
    Fantastico
    Mario - Francia
    In coppia
    Ha soggiornato 3 notti - gennaio 2010

    The Palace Old Town”

    Beautiful hotel; remarkable quality; great location! The service is exceptionally friendly and the buffet at the restaurant is fantastic!
    None

    The hotel is right in front of the Burj Khalifa; the now tallest building in the world at 828m. We were there for the opening ceremony and watch the fireworks from the hotel restaurant. The buffet was exceptionally good and the service very friendly. We really enjoyed staying in this beautiful hotel; the decor is superbe. Just like living in a old Arabian fort. The location is fantastic as it is just next to the Dubai Mall and a souk which offers a great choice of cafes and restaurants.

    Recensione del: 10 gennaio 2010
    4,4
    Muhammad - Pakistan
    In famiglia (con figli piccoli)
    Camera Deluxe
    Ha soggiornato 5 notti - giugno 2018

    Staff was rude and not helpful”

    Stayed for 5 nights and one of worst experience ever. Staff was typical rude and even house keeping was very rude to everyone. Complained to manager and then service got better but should have done it without complaint. There are much better hotels with cheaper price. Do not stay here.

    Recensione del: 04 novembre 2018

    Dear Muhammad, Thank you for taking time to share your valuable feedback with us. Please allow me to extend my most sincere apologies for the disappointment you had to endure during your recent stay. I read your feedback with great distress and it is very disappointing to know that we have failed to deliver up to your expectations. Please be assured that this is surely not the Palace experience that we want to extend to our guests and the satisfaction of all our guests is our utmost priority, I have thoroughly shared your feedback with the team and rest assured corrective measures have already been taken to avoid any such experiences to our guests in the future. Having said so we hope you will forgive us this time and give us another opportunity to serve you at our best in the near future. Best regards David Simon General Manager

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    Palace Downtown
    8,8
    Eccellente
    Meagan - Australia
    In coppia
    Deluxe Vista Fontana
    Ha soggiornato 3 notti - ottobre 2017

    Location, relaxation, quality food, ”

    Be sure to get a room with a fountain/Burj Khalifa view (it's worth the extra money). The restaurant manager (Mr Wael) and his team delivered fabuous meals, cocktails and service. The Thai restaurant on site has a delicious Thai green curry (vegetarian option available). Housekeeping do a great job. Concierge will book all of your adventures. Relax by the pool and ask for a Piña Colada (not yet on the menu), they are the best. Great live entertainment on selected nights in the restaurant. Beautiful property in a great location. A 10 minute walk to Dubai Mall/Burj Khalifa via "The Address" and in air conditioning 90% of the way. Expensive all round but worth it.

    Recensione del: 08 ottobre 2017
    5,6
    Fahad - Kuwait
    In famiglia (con figli piccoli)
    Camera Palace Vista Lago
    Ha soggiornato 2 notti - maggio 2016

    Never again”

    It was a big disappointment. When we first got there the reception said that we dont have a reservation although the reservation confirmed throw agoda and credit. They decided without any approval to provide another room on a different and cheaper hotel which i rejected. After almost 2 hours of waiting and arguing. They finally gave us ( a smoking ) room which smell really bad specially with a 4 years daughter with me. All on all it wasn't a five star hotel treatment.

    Recensione del: 15 maggio 2016
    8,7
    Eccellente
    Khaled - Giordania
    In coppia
    Camera Palace Vista Lago
    Ha soggiornato 2 notti - novembre 2015

    Luxury, Location, service BUT ”

    Luxury, Location, Service

    It was a very nice stay. the hotel's location and facilities are perfect. My only, but to me very important unfortunately, VERY cold water at all times of the day. For some reason, there was never hot water in the shower. Also, the rooms were relatively cold and adjusting the temperature control in the room did not do much.

    Recensione del: 01 dicembre 2015
    9,3
    Fantastico
    Svetlana - Russia
    In famiglia (con figli piccoli)
    Suite Diplomatica Vista Lago
    Ha soggiornato 7 notti - ottobre 2015

    Great stay!”

    Location, decor and the staff are the best!

    We loved it! The hotel has a true 'Arabian fairytale' vibe to it, complete with beautiful furniture and decorations. The staff is very frienfly and helpful, they made us feel at home. We asked for a quiet room and music from the fountains could not be heard at all. We loved the area by the pool with comfy cabanas and shisha. Location is awesome, with easy access to Dubai Mall, the Fountain and Burj Khalifa. The hotel isn't designed for families with little kids, i.e. there is no playground or kids'club, but if your kids know how to entertain themselves, then it's not an issue, especially with Dubai Mall and its entertainment so close by. The only downside for us was poor lighting in our suite; our kids love to draw and read, they couldn't do it in the evening. Applying makeup in the evening was a challenge for me. Other than that, The Palace is a great hotel, I would recommend it in a heartbeat.

    Recensione del: 10 novembre 2015
    9,3
    Fantastico
    christine - Australia
    In famiglia (con figli grandi)
    Camera Deluxe
    Ha soggiornato 1 notte - giugno 2014

    Fabulous, luxurious ”

    2 min walk to Dubai mall,

    Overnight in Dubai and wanted to be in easy access of shops. So The Palace certainly was that. 2 min walk over to the Dubai Mall, watched the fountain show from the Thai Restaurant (a number of times) great view of the Burg Khalifa.

    Recensione del: 01 luglio 2014
    9,3
    Fantastico
    Danielle - Stati Uniti
    In coppia
    Camera Palace Vista Lago
    Ha soggiornato 1 notte - aprile 2014

    I was amazed at my good fortune”

    Beautiful Arabian ambiance, excellent location, terrific buffet and restaurants

    My sister was coming to visit me from the States so I really wanted to Stay in a hotel that would have an Arabian influence in its decor and ambiance. As the driver was taking me to the hotel, we drove by a hotel that I thought Would be just perfect because of the excellent proximity to the Dubai Mall And the Arabian look of the hotel. I asked the driver to give me the name of the hotel So that I could remember it for my next visit and I was more than enthused To learn it was the very hotel I had booked! I was greeted by an Ivan at the Front Desk who was so gracious in showing me to my room and also gave me A delightful tour of the hotel. His attention to making sure I had all the information I needed just reassured me that I was in good hands and I could not have Selected a better place to introduce my sister to Dubai. This is truly the place I Will I be staying upon my next visit and the every other one after that. The personable and attentive staff was the icing on the cake. Thanks again To Ivan.

    Recensione del: 18 aprile 2014
    8,0
    Eccellente
    Desmond - Australia
    In coppia
    Camera Deluxe
    Ha soggiornato 4 notti - ottobre 2012

    Great location - oasis in heat of Dubai”

    Relaxing pool in Arabian inspired setting

    We stayed here for 4 nights on way home from Europe tour. It was a great place to recharge our batteries although pricey as is Dubai generally. Thai restaurant was exceptional with fantastic mix of flavours.

    Recensione del: 17 ottobre 2012
    10,0
    Fantastico
    Basem - Arabia Saudita
    In coppia
    Camera Deluxe
    Ha soggiornato 2 notti - ottobre 2012

    lovely”

    location

    its a lovely hotel with good location. very clean room and i would come back again and again to this hotel. people who will reserve in this hotel must differntial between and standard room as the hotel has two diffenrent styles (delux and appartment) and both are clean and in a good level

    Recensione del: 16 ottobre 2012
    6,0
    marc - Australia
    Viaggiatore singolo
    Deluxe Vista Fontana
    Ha soggiornato 2 notti - ottobre 2012

    Great location, poor service”

    Location and view

    Let down a lovely location with a lack of attention to detail and abrupt attitude. Over 30 min to check in, when I asked the guy in the suit how much longer he said, "he told you it's being made ready". Referring to the guy that was completing our checking in but had actually started serving another customer. When I said I haven't been told anything he then jumped into action. You can't tarnish the entire hotel on the abrupt attitude of one staff member, but that was only the first experience. The second was I had to ring 2 twice over 16 hours about laundry that needed picking up. The third was I had left the room at 8am and returned to the room at 3:10pm, room unmade. The fourth was I needed a new entry key as I left them in the room. When I asked the guy in a suit standing near the front desk all he said was "ID, you must show ID". He could see that I wasn't happy being spoken to in this tone he then tried to recover the situation by explaining why he asked for ID. Even though the gent behind the counter had recognised me from the day before. There were a couple of more poor points but I think you get the message

    Recensione del: 09 ottobre 2012
    9,7
    Fantastico
    Trudy - Regno Unito
    In coppia
    Suite Diplomatica Vista Lago
    Ha soggiornato 1 notte - maggio 2012

    Loved everything about it”

    Architecture, setting, location and staff

    we had a lovely decorated suite with fantastic views of the burj khalifa and the fountain displays in the evening. from the moment the taxi turns the corner this hotel has the wow factor. check in was quick, we were escorted directly to our room unlike many hotels where you are left to wander the corridors, the breakfast was truly amazing. ok yes, pricey but we really felt we were staying in dubai rather than a high rise which could have been in any other city.

    Recensione del: 14 maggio 2012
    10,0
    Fantastico
    Anne - Danimarca
    Viaggiatore d'affari
    Camera Deluxe
    Ha soggiornato 2 notti - aprile 2012

    Fantastic nice hotel”

    Fantastic location.

    lovely hotel with a fantastic staff. clean rooms, comfortable surroundings. very nice arabic. felt like in 1001 nights fairytales. great cozy surroundings by the pool in the evening. right down to the fountain, located on the walking legs to dubai mall. many cafes nearby, fantastic area.

    Recensione del: 24 aprile 2012
    9,7
    Fantastico
    Andreas - Cipro
    In coppia
    Camera Deluxe
    Ha soggiornato 2 notti - febbraio 2012

    "Lovely hotel and service with a smile"”

    the thai restaurant . the pool side. and the scenery

    the stay was very pleasant and the staff gave us excellent service with full smiles and eagerness to help every time. the entertainment was arabic and presented the belly dancing in the first night and arabic singing the second night. the quality of the tv reception in the room 118 was not satisfactory but as we have not spent so much time in the room was not so but. the tv has to be improved to perfection for the standard of this hotel.

    Recensione del: 13 febbraio 2012
    8,7
    Eccellente
    Michael - Indonesia
    In famiglia (con figli piccoli)
    Camera Deluxe
    Ha soggiornato 3 notti - dicembre 2011

    Lovely hotel and great location! Love it!!”

    Great architecture and design, walking distance to Dubai Mall and Soul Al Bahar. Great view of Burj Khalifa and The Dancing Fountain.

    our family spend four days in the palace hotel old town in december 2011 and we had a wonderful experience and definitely would come back. i really like the feel of the hotel which shows the authenticity of arabic architecture. service was good. location is perfect! also, they had a wonderful christmas brunch in the hotel. the hotel is located right in front of souk al bahar, a traditional mall where they sell the local stuff and there are quite a number of restaurants in the mall. the hotel is also located right by the dancing fountain and burj khalifa (the tallest building in the world), so the view from hotel is gorgeous! it took about 5 minutes to walk to dubai mall and the walk is beautiful, the view and the fountain. this hotel is highly recommended for those traveller who want to stay in a great hotel with reasonable rate and conveniently located. there are also a few restaurants inside the hotel. the thai restaurant is really good and its facing the dancing fountain. the steak house is also one of the best in dubai. also, i was really surprised because it was free of charge to use the internet in the business center, and also it was free to print anything related to the hotel or your boarding pass. you don't find this in any other hotel. we really enjoyed our stay in this hotel. two thumbs up!!

    Recensione del: 06 gennaio 2012
    8,7
    Eccellente
    Aneta - Polonia
    In coppia
    Camera Deluxe
    Ha soggiornato 2 notti - agosto 2011

    very nice place”

    traditional fitout, very helpful employees

    close to the dubai mall, beautiful hotel with great staff. the only problem we had was no hot water which apparantely is switched off at 1 pm till 5 pm. as credit to the hotel they switched it on once we called

    Recensione del: 06 settembre 2011
    9,3
    Fantastico
    Nailya - Kazakistan
    Viaggiatore d'affari
    Deluxe Vista Fontana
    Ha soggiornato 3 notti - giugno 2011

    Lovely hotel, good service, great location”

    close proximity to the dubai mall, fountain and burj khalifa

    we stayed at the hotel for a week and loved our experience. the hotel itself resembles a palace from 1001 night. for those who have been to the madinat jumeirah, this hotel is like it's sister. but what makes it better, that it is newer, has access to the dubai mall and close proximity to the dubai financial centre. it also has a lovely souq (arabic market) nearby, where you can purchase souvenirs. the rooms are cozy, clean and tidy. the housekeeping service is good. the hotel also has a very nice outdoor pool area, with a views of the burj khalifa. we have booked the fountain view room and we truly enjoyed watching the fountains everyday, from our window! marvellous beauty! the only downside of our experience was the fact, when we firstly checked-in, we were assigned to a room on the first floor. which itself was lovely and the views were pretty good. but the hotel seem to have a problem with ants, as the first night we woke up after feeling little stings and bites of the insects. after contacting the front desk they've given us another room on the 3rd floor, which was great, most importantly without ants. the gym is small, but really well equipped, with 3 treadmills, couple of bikes and other workout machines. it even has some fancy training equipment, that apparently robbie williams uses for his weight-loss, so you might want to check that out :) overall i would recommend the hotel to any type of traveller!

    Recensione del: 14 agosto 2011
    9,0
    Fantastico
    Hussain - Arabia Saudita
    In coppia
    Ha soggiornato 5 notti - luglio 2009

    Very Good Hotel”

    The hotel was amazing. The room was big and very clean specially the bath room.
    The catel along with coffee and tea are complimentary. However, you need to ask for it. Also, the bed was not that comfortable to me. The matrix was very soft where I like strong matrixes.

    The hotel was very fancy, clean, and new. The staff over there was good. The view from the rooms is beatiful. You can see the lake, swiming pool, Dubai tower, dubai foundation. The location is excellent where it is 5 minutes walking from Dubai mall which is new and huge mall. I might stay in this hotel next time I go to Dubai.

    Recensione del: 27 luglio 2009
    12345
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    Palace Downtown
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    • Posizione eccezionale
    • Torre Burj Khalifa
    • Stazione della metropolitana Business Bay: a soli 1.39 km