Pullman Hanoi Hotel
Pullman Hanoi Hotel
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SULLA MAPPA Pullman Hanoi Hotel
SULLA MAPPA
Ottimo
Posizione
7,5
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Pullman Hanoi Hotel

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sulla base di 663 recensioniLeggi cosa ne pensano gli ospiti
7,9
86% suggerirebbe questa struttura ad un amico
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Camere disponibili
8,2
Eccellente
Comfort e qualità della stanza
Questa è una struttura molto richiesta!Ultima prenotazione effettuata 9 ore fa
Suite King Executive con Vista sulla Città (Executive King Suite with City View)
Suite King Executive con Vista sulla Città (Executive King Suite with City View)
...
  • 78 m²/840 ft²
  • Accesso all'executive loung...
  • 1 letto matrimoniale Super ...
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Suite Executive con Letto Matrimoniale King Size (Executive Suite 1 King)
Suite Executive con Letto Matrimoniale King Size (Executive Suite 1 King)
...
  • Vista sulla città
  • 78 m²/840 ft²
  • 1 letto matrimoniale King S...
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Executive Doppia Vista Città (Executive Double Room City View)
Executive Doppia Vista Città (Executive Double Room City View)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 1 letto matrimoniale Queen ...
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Superior Doppia con Letti Singoli Separati (Superior Room Twin Beds)
Superior Doppia con Letti Singoli Separati (Superior Room Twin Beds)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli
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Superior King (Superior Room King)
Superior King (Superior Room King)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 1 letto matrimoniale King S...
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Standard Doppia (Standard Double Room)
Standard Doppia (Standard Double Room)
...
  • Vista sulla città
  • 32 m²/344 ft²
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Executive - Affare Imperdibile (Executive Hot Deal)
Executive - Affare Imperdibile (Executive Hot Deal)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli
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Deluxe King (Deluxe King Room)
Deluxe King (Deluxe King Room)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli oppure 1 le...
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Executive Doppia con Letti Separati Vista Città (Executive Twin City View)
Executive Doppia con Letti Separati Vista Città (Executive Twin City View)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli
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Deluxe Doppia con Letti Separati (Deluxe Twin Room)
Deluxe Doppia con Letti Separati (Deluxe Twin Room)
...
  • Vista sulla città
  • 32 m²/344 ft²
  • 2 letti singoli
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Recensioni verificate dei viaggiatori

Recensioni su Agoda (663)Recensioni su Booking.com (300)
Condizione della struttura/pulizia8,3
Servizi e attrezzature7,9
Posizione7,5
Comfort e qualità della stanza8,2
Qualità del servizio8,2
Rapporto qualità/prezzo7,8
Recensioni scritte da clienti reali di Agoda
Filtra le recensioni per:
Lingua
English
日本語
Tiếng Việt
한국어
altro
Tipo di stanza
Deluxe King
Executive Doppia Vista Città
Executive Doppia con Letti Separati Vista Città
Deluxe Doppia con Letti Separati
altro
496 recensioni di ospiti verificati
12345
6,8
Buono
Manuele - Italia
In famiglia (con figli grandi)
Superior Doppia con Letti Singoli Separati
Ha soggiornato 4 notti - aprile 2018
Buon hotel per aggiungere relax alla visita della città”
La colazione era varia e abbondante. La palestra bene attrezzata e aperta 24 ore su 24; piscina piccola ma bella, aperta fino alle 20; zona sauna con sauna secca, sauna al vapore e vasca jacuzzi aperta fino alle 22. La stanze sono belle. Noi avevamo due standard (per avere la stanza al piano alto bisogna prenotare le executive). L'hotel è un po' distante dal vecchio quartiere e da Hoan Kiem, ma è abbastanza vicino al mausoleo di Ho Chi Minh e West Lake e al tempio della letteratura.
Recensione del: 17 aprile 2018
Dear Manuele, Thank you very much for choosing to stay with us here on Agoda. It has been a great occasion to have you and your companions with us. We very much appreciate your comments that highlighted many positive aspects of the hotel. I will be sure to share this as a great encouragement for all of our connectors. Regarding the distance to the Old Quarter, as you may see, the area is under construction for the rail way of the city which the main station is just opposite Pullman Hanoi. We hope that in the near future, it would be easier for our guest to travel around the city other than 10 mins by taxi. Thank you again for the time taken and we look forward to welcoming you back to our hotel. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 07 maggio 2018
Pullman Hanoi Hotel
7,6
Ottimo
Mohamed - Singapore
Viaggiatore d'affari
Superior Doppia con Letti Singoli Separati
Ha soggiornato 2 notti - settembre 2018
Nice Business Hotel with touch of class”
Nice classy business hotel within 20 minutes drive to any banks. Quiet lobby with nice lounge cafe.
Recensione del: 06 settembre 2018
7,2
Ottimo
Ang - Singapore
In gruppo
Superior King
Ha soggiornato 3 notti - agosto 2018
Good Hotel”
Basically a good hotel with good staffs
Recensione del: 03 settembre 2018
8,8
Eccellente
Thuy - Vietnam
Viaggiatore d'affari
Superior King
Ha soggiornato 1 notte - maggio 2018
Excellent hotel ”
It's a good business trip staying at Pullman
Recensione del: 20 giugno 2018
Dear Thuy, Thank you very much for choosing to stay with us here at Pullman Hotel Hanoi and taking your time to review us. We are glad to receive your nice review and learn that your business trip was great. We very much appreciate your supports and the time taken. If your travel plan will bring you back to Hanoi, we would be happy in welcoming you again for another good experience at our hotel. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi.
Risposta del: 22 giugno 2018
Pullman Hanoi Hotel
8,0
Eccellente
Sorapong - Thailandia
Viaggiatore d'affari
Camera King Superior con Vista sulla Città
Ha soggiornato 1 notte - maggio 2018
Nice hotel and just renovated”
Just renovated so room and facility very new.
Recensione del: 25 maggio 2018
Dear Sorapong, Thank you for your recent visit and the wonderful review for our hotel regarding your recent stay at Pullman Hotel Hanoi. It delights us to read that you had a great stay and the facilities have been mentioned in a positive way. I will not miss this chance in sharing your feedback with relevant department as an encouragement. We very much appreciate your time taken and also look forward to welcoming you back to our hotel in hopefully a not too distant future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 25 maggio 2018
Pullman Hanoi Hotel
6,0
JIM - Malesia
Viaggiatore d'affari
Superior Doppia con Letti Singoli Separati
Ha soggiornato 3 notti - maggio 2018
Good hotel ”
Ok for a short stay, not much to explore nearby but you can use Grab to travel around the city.
Recensione del: 24 maggio 2018
Dear JIM, Thank you very much for choosing to stay at Pullman for your recent occasion in Hanoi. It delights us to read that your stay was a good one with the facilities and services offered. It is with my regret that we have missed the chance to show you the surroundings of the hotel which literally have something to offer. We also hope that in the near future when the metro station in front of our hotel is completed, it would be interesting and easy for our guests who come to Hanoi for either leisure or business. Thank you again for your time taken and we look forward to welcoming you back to our hotel in the near future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 25 maggio 2018
Pullman Hanoi Hotel
9,2
Fantastico
Alvin - Singapore
Viaggiatore d'affari
Superior King
Ha soggiornato 2 notti - maggio 2018
Stayed there due to event but will return if there is a chance”
I stayed there due to an event we have in the hotel. As a solo business traveler, there was not much to explore around the hotel. However, the rooms are clean, functional.
Recensione del: 21 maggio 2018
Dear Alvin, Thank you very much for the recent visit and the time taken to review us here on Agoda. It is great to read that your visit at Pullman Hotel Hanoi was a good one and also the event ran smooth in our hotel. If your travel plan will bring you back to Hanoi, we would love to welcome you again to Pullman Hotel for another memorable experience. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 25 maggio 2018
Pullman Hanoi Hotel
10,0
Fantastico
YONG - Malesia
Viaggiatore d'affari
Deluxe Doppia con Letti Separati
Ha soggiornato 1 notte - maggio 2018
Convenient location hotel ”
Good service and polite staff
Recensione del: 19 maggio 2018
Dear YONG, Thank you very much for choosing to stay at Pullman Hotel Hanoi and also taking your time to review us. It is always great to receive such a nice review and I will not miss this chance in sharing with the entire team as a great source of motivation. We very much appreciate your feedback and also look forward to welcoming you back to our hotel in the near future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 25 maggio 2018
Pullman Hanoi Hotel
8,4
Eccellente
Mohamed - Singapore
Viaggiatore d'affari
Ha soggiornato 3 notti - aprile 2018
Great location for a Business Hotel”
Easy access to business meeting, food, restaurants, entertainments etc.
Recensione del: 19 aprile 2018
Dear Mohamed, Thank you very much for choosing to stay with us and taking your time to review us here on Agoda. It delights us to read your wonderful comments that highlighted positive aspects of the hotel especially our location. If your travel plan will bring you back to Hanoi, I would be pleased in personally taking care of your arrangement. Thank you again and hope to see you in hopefully a not too distant future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 07 maggio 2018
Pullman Hanoi Hotel
8,0
Eccellente
Chansoo - Corea del Sud
In coppia
Camera King Superior con Vista sulla Città
Ha soggiornato 2 notti - aprile 2018
great service and facility”
Recensione del: 17 aprile 2018
Dear Chansoo, Thank you very much for choosing to stay with us and taking your time to review us here on Agoda. It delights us to read your wonderful review and especially that you mentioned about our service, one of the most important aspect in this industry. I will be sure to share this to motivate our connectors. If your travel plan will bring you back to Hanoi, please allow us another opportunity to serve you even better in the future. Thank you and look forward to seeing you again in the future. With Kind Regards Jayden Dinh Guest Experience Assistant Manager Pullman Hotel Hanoi
Risposta del: 07 maggio 2018
Pullman Hanoi Hotel
8,8
Eccellente
LE - Vietnam
Viaggiatore d'affari
Ha soggiornato 2 notti - maggio 2017
Clean & good services”
Clean room, nice view Good services
Recensione del: 01 marzo 2018
Dear LE, Thank you very much for choosing to stay with us here at Pullman Hotel Hanoi and taking your time to review us . It is fantastic to read that your stay with us was a great one and also the fine rating for our hotel. I will not miss this chance in sharing your review with the team as a great encouragement. We very much appreciate your supports and also look forward to welcoming you back to our hotel in a not too distant future. With Kind Regards Nathalie Poncet Operations Manager
Risposta del: 24 marzo 2018
Pullman Hanoi Hotel
8,8
Eccellente
Swarna - Indonesia
Viaggiatore d'affari
Ha soggiornato 2 notti - gennaio 2018
very good service”
The staff are very nice and friendly. However, they may need to improve on their language a little bit. I tried to ask if I have delivery from my room, they told me that there wasn't any delivery yet. Then I went down to check, they were confused in the beginning but they found my delivery product in the concierge desk.
Recensione del: 06 febbraio 2018
Dear Swarna, We very much appreciate your time taken to review us and the satisfactory comments. It is always heartwarming to hear that our guests enjoyed their stay at our house. Regarding the constructive feedback for the language barrier, we surely will note it and put on more training to ensure the smooth and personalized services. Thank you again and we look forward to welcoming you back to our hotel in the near future. With Kind Regards Nathalie Poncet Operations Manager
Risposta del: 19 febbraio 2018
Pullman Hanoi Hotel
8,8
Eccellente
Harry - Indonesia
Viaggiatore d'affari
Superior King
Ha soggiornato 2 notti - gennaio 2018
Neat Hotel in Hanoi”
Came here for a business trip, didn't check out the facilities, the room is quiet, location might be far from nearby restaurant. the Staff is really courteous throughout my stay and breakfast was great, good selection and food quality,.
Recensione del: 12 gennaio 2018
Dear Harry, Thank you for staying with us and taking the time to review us on Agoda. It delights me to read that you have enjoyed your stay with us and our services have made your business trip a convenience stay. I will share your comments with our team as a great encouragement for our connectors. Harry, thank you again for your supports and we all look forward to welcoming you back to the hotel in the near future. Your Sincerely Jayden Dinh Assistant Guest Experience Manager.
Risposta del: 19 gennaio 2018
Pullman Hanoi Hotel
7,6
Ottimo
geoffrey - Stati Uniti
Viaggiatore singolo
Superior King
Ha soggiornato 5 notti - gennaio 2018
Ottimo”
be careful. travel booked through this hotel for day trips directly is obscenely overpriced. breakfast was great!
Recensione del: 11 gennaio 2018
Dear Geoffrey, Thank you for choosing to stay with us and taking your time to share your experience. It is with my regret to know about the issues you have encountered with our travel desk. Even though the travel desk was outsourced, however as it is operated in our hotel, it is our responsibility for any inconvenience caused. First and foremost, please accept my sincere apology for this. We have immediately worked with the travel company to deliver the issue and prevent the future occurrence. I also would like to thank you for your honest compliment about our breakfast. Geoffrey, thank you again for your feedback and if your travel plan will bring you back to Hanoi, I would be very happy to personally take care of your stay. In the meantime, please let us know if there is any other assistance needed. Your Sincerely Nathalie Poncet Operation Manager
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Pullman Hanoi Hotel
9,2
Fantastico
Jessica - Indonesia
In famiglia (con figli piccoli)
Superior Doppia con Letti Singoli Separati
Ha soggiornato 2 notti - dicembre 2017
Very nice staff, good breakfast, room is very clean”
We were a group of 7 with a 2 year old toddler and an elderly with wheelchair. The location is good if you have a car, everything is easily accessible with car (mausoleum is only like 10 min drive). The staff is very nice. When I booked a Grab car, they asked to check whether the car and the driver was the same as in the apps. The breakfast was very nice, had varieties like korean food, vietnamese food or chinese food. There were countdown party at the lobby during our stay. We watched the balloons drop from the ceiling. It was very loud but nice.
Recensione del: 09 gennaio 2018
Dear Jessica, Thank you for your recent stay with us and a wonderful review for Pullman Hanoi. It delights me to read your comments that highlight how much you and your group enjoyed our hotel as well as many positive aspects of Pullman Hanoi Hotel. Your feedback is a great encouragement for all of us and it is with my pleasure to share your comment with our front line connectors who have been dedicating to make your stay an enjoyable one. Jessica, thank you again for your supports and if there is anything else we can do to assist, please contact us at any time. We look forward to seeing you again in the future. Your Sincerely Nathalie Poncet Operations Manager
Risposta del: 19 gennaio 2018
Pullman Hanoi Hotel
8,0
Eccellente
MISUN - Nuova Zelanda
Viaggiatore d'affari
Camera King Superior con Vista sulla Città
Ha soggiornato 4 notti - dicembre 2017
Ottimo”
good value for money, good breakfast but not so friendly staff at the reception.
Recensione del: 04 gennaio 2018
Dear Misun, Thank you very much for the wonderful review for Pullman Hanoi on AGODA. It delights me to read that your stay with us was a great experience and it is always heartwarming to receive a good feedback. regarding the comment about our connectors at the reception, please rest assured that I will work closely with front office manager to ensure the enhancement of our connectors's presentation. Misun, thank you again for the wonderful review and we look forward to welcoming you back to the hotel in the near future. If there is anything else we can do to assist, please let me know at any time. Your Sincerely Nathalie Poncet Operations Manager
Risposta del: 06 gennaio 2018
Pullman Hanoi Hotel
8,8
Eccellente
Yash - Regno Unito
In famiglia (con figli grandi)
Camera King Superior con Vista sulla Città
Ha soggiornato 3 notti - dicembre 2017
Eccellente”
Friendly staff and breakfast was great. Rooms are spacious and clean. Staff went out of the way to help with a surprise gift and were very accommodating. Located quite close to a few tourist sights but if I’m being really picky, about a 15 minute drive into the old town depending on traffic. Would definitely stay again if I came back.
Recensione del: 22 dicembre 2017
Dear Yash, Thank you very much for choosing Pullman Hanoi Hotel and taking your time to review us. It truly has been a pleasure to have you and your family with us. We are glad to read your comments that highlight many positive aspect of our hotel but most importantly, you have enjoyed your stay with us. I will be sure to share your comment with the team accordingly as a great encouragement. Yash, thank you again for your supports and we look forward to welcoming you back to Pullman Hanoi. If there is anything else we can do to assist now or in the future, please let me know. Your Sincerely, Nathalie Poncet Operations Manager.
Risposta del: 29 dicembre 2017
Pullman Hanoi Hotel
8,0
Eccellente
ta - Vietnam
Viaggiatore d'affari
Superior King
Ha soggiornato 1 notte - dicembre 2017
good”
good
Recensione del: 21 dicembre 2017
Dear Ta, Thank you very much for choosing to stay with us and taking your time to review us. We are glad that you have had a good overall stay with us. If your travel plan brings you back to Hanoi in the future, please contact us at anytime and it will be my pleasure to assist you personally. We wish you a Happy New Year with your loved ones and look forward to welcoming you back to the hotel. Your Sincerely, Nathalie Poncet Operations Manager.
Risposta del: 29 dicembre 2017
Pullman Hanoi Hotel
9,2
Fantastico
Da - Corea del Sud
Viaggiatore d'affari
Superior King
Ha soggiornato 2 notti - dicembre 2017
An old hotel, but clean”
It is an old hotel in Hanoi city, but well maintained. The area of the hotel is quite quiet.
Recensione del: 15 dicembre 2017
Dear Da, Thank you for staying with us and taking your time to review us. It delights me to read that your stay with us was an enjoyable one especially with the quiet spaces for your needs. We also very much appreciate your honest comment about our building. There will be renovation for the whole hotel in the near future and we are all excited just by imagining how great it will be for our guests. Da, thank you again for the feedback and we also look forward to welcoming you back to the hotel in the near future. If there is anything else we can do to assist, please let me know at anytime. With Kind Regards, Nathalie Poncet Operations Manager.
Risposta del: 16 dicembre 2017
Pullman Hanoi Hotel
10,0
Fantastico
Lan - Vietnam
Viaggiatore d'affari
Superior Doppia con Letti Singoli Separati
Ha soggiornato 1 notte - dicembre 2017
good”
good
Recensione del: 15 dicembre 2017
Dear Lan, Thank you very much for choosing to stay with us and taking your time to review us regarding your recent stay with us. It is with our pleasure to read that you have had a great stay at Pullman Hanoi. I believe that our connectors have also been dedicating to make your stay a memorable experience. I will be sure to share your comment with the team as a great encouragement. Lan, we appreciate your feedback and also look forward to welcoming you back to the hotel. If there is anythng else we can do to assist, please let us know at any time. With Kind Regards, Nathalie Poncet Operations Manager Pullman Hanoi.
Risposta del: 16 dicembre 2017
Pullman Hanoi Hotel
12345
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