Swiss-Belhotel Borneo Samarinda
Swiss-Belhotel Borneo Samarinda
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Suite - Vista/Panorama Swiss-Belhotel Borneo Samarinda
Suite - Vista/Panorama
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Hall Swiss-Belhotel Borneo Samarinda
Hall
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Hall Swiss-Belhotel Borneo Samarinda
Hall
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Interno Swiss-Belhotel Borneo Samarinda
Interno
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SULLA MAPPA Swiss-Belhotel Borneo Samarinda
SULLA MAPPA
Ottimo
Posizione
7,9
Vedi tutte le 6 foto Swiss-Belhotel Borneo Samarinda
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Struttura rimossa da Preferiti!
Ottimo
sulla base di 524 recensioniLeggi cosa ne pensano gli ospiti
7,3
/
10
Ottimo qualità del servizio
7,3
Suggerita dal 84% dei clienti
Rapporto qualità/prezzo7,0
Punteggio per la posizione7,9
Aeroporto più vicinoAeroporto Temindung (SRI)
Distanza dall'aeroporto2,2 km
  • Trasferimento aeroportuale

  • Wi-Fi gratuito nelle camere

  • Vasca idromassaggio

  • Sauna

Camere disponibili
Questa è una struttura molto richiesta!Ultima prenotazione effettuata 9 ore fa
Suite
Suite
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  • Dimensioni della camera: 21...
  • Vista fiume
  • 1 letto matrimoniale King S...
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Executive
Executive
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  • Dimensioni della camera: 24...
  • Vista fiume
  • 2 letti singoli oppure 1 le...
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Superior con Letto Matrimoniale - Solo Pernottamento (Superior Double Bed Room Only)
Superior con Letto Matrimoniale - Solo Pernottamento (Superior Double Bed Room Only)
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  • Dimensioni della camera: 24...
  • Vista sulla città
  • 1 letto matrimoniale
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Superior Queen
Superior Queen
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  • Dimensioni della camera: 24...
  • Vista sulla città
  • 2 letti singoli oppure 1 le...
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Superior Doppia con Letti Separati (Superior Twin)
Superior Doppia con Letti Separati (Superior Twin)
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  • Dimensioni della camera: 24...
  • Vista sulla città
  • 2 letti singoli
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Superior Doppia con Letti Separati - Solo Pernottamento (Superior Twin - Room only)
Superior Doppia con Letti Separati - Solo Pernottamento (Superior Twin - Room only)
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  • Dimensioni della camera: 24...
  • Vista sulla città
  • 2 letti singoli
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Deluxe Doppia con Letti Separati (Deluxe Twin)
Deluxe Doppia con Letti Separati (Deluxe Twin)
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  • Dimensioni della camera: 24...
  • Vista fiume
  • 1 letto matrimoniale Queen ...
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Deluxe Queen
Deluxe Queen
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  • Dimensioni della camera: 24...
  • Vista fiume
  • 1 letto matrimoniale Queen ...
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Doppia Club Executive (Double Club Executive)
Doppia Club Executive (Double Club Executive)
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  • Dimensioni della camera: 24...
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Twin room - De Luxe
Twin room - De Luxe
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  • Doccia
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Recensioni verificate dei viaggiatori

Recensioni su Agoda (524)Recensioni su Booking.com (90)
Condizione della struttura/pulizia7,3
Servizi e attrezzature7,1
Posizione7,9
Comfort e qualità della stanza7,3
Qualità del servizio7,3
Rapporto qualità/prezzo7,0
Recensioni scritte da clienti reali di Agoda
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430 recensioni di ospiti verificati
12345
8,7
Eccellente
Igor - Italia
In gruppo
Superior Queen
Ha soggiornato 1 notte - agosto 2014
Campo base”
La vicinanza al Pizza Hut e ai locali notturni
Se dovrete organizzare un viaggio lungo il Sungai Mahakam, dovrete per forza iniziarlo e finirlo a Samarinda. La città non offre molto, tranne un paio di moschee, ma questo non è un problema visto la vostra permanenza sarà molto ridotta. Quello che vi serve è un hotel confortevole, vicino ai luoghi dove mangiare e al limite vicino ai locali notturni. Qui avrete tutte e 3 le cose: ottimo hotel con colazione abbondante, vicinissimo ad un centro commerciale e dirimpettaio ai migliori locali notturni.
Recensione del: 04 settembre 2014
5,6
Nenny - Indonesia
In famiglia (con figli piccoli)
Superior Queen
Ha soggiornato 2 notti - dicembre 2018
Some of the desciption are FALSE. No bathtub & ironing facilities.”
Pro: they perform excellent cleanliness, also good policy on uograding mybroom. Cons: they write false description in Agoda's description on the facilities. It is written till now that the room I booked has bathtub and ironing facilities, which ia completely the OPPOSITE. They don't have it unless it's SUITE ROOM up.
Recensione del: 26 dicembre 2018
10,0
Fantastico
Ivana - Indonesia
In famiglia (con figli grandi)
Superior Doppia con Letti Separati
Ha soggiornato 1 notte - ottobre 2018
Fantastico”
Nice hotel and you can see the mahakam river from the hotel.
Recensione del: 08 novembre 2018
Dear Ibu Ivana, Thank you for your kindness to write us review and even rate us on Agoda. We are delighted to understand that you had pleasant stay with us, able to offer you a nice stay and enjoying the Mahakam river view from your window. We are looking forward to welcoming you back with your family soon to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Risposta del: 15 novembre 2018
Swiss-Belhotel Borneo Samarinda
8,0
Eccellente
Regawa - Indonesia
Viaggiatore d'affari
Superior Queen
Ha soggiornato 2 notti - settembre 2014
Busy hotel at the city center”
close to shopping centre, in the city centre
This was my second time here (in Swissbel Borneo). I had to return here since I couldn't find a better option. Aston was a bit more expensive. So for the same location, slightly less breakfast variation, but slightly lower rate, you get just about the same hotel quality. Nice to have breakfast by the pool in the morning. The hotel is overall very busy (and it was also busy when I previously stayed here 4 years before). I think they have been doing quite good.
Recensione del: 24 ottobre 2014
9,7
Fantastico
RUDYANTO - Indonesia
Viaggiatore d'affari
Superior Queen
Ha soggiornato 1 notte - maggio 2012
A perfect stay with fabulous service”
best service
the hotel is near the city. the hotel crew is really nice and welcome. the building itself is new and the standard of swiss belhotel is really as good as it said even in other city. the room is clean and new. so it is really comforting after the business trip i took. the breakfast is great. i love to come by again on my next business trip.
Recensione del: 10 maggio 2012
8,7
Eccellente
Martin - Indonesia
Viaggiatore d'affari
Superior Queen
Ha soggiornato 1 notte - agosto 2010
Swiss-Belhotel Borneo Samarinda,”
clean room
no outdoor garden
good hospitality. location suitable for business. Recomended to overseas travellers as they have international standard of service. closeby or connected to shoppinng centre that we can get various items, including some foodcourt.
Recensione del: 23 agosto 2010
9,6
Fantastico
isn - Australia
In coppia
Superior Doppia con Letti Separati
Ha soggiornato 2 notti - maggio 2018
Excellent value at this point. ”
It’s a little unusual for me to see rooms with single beds but they were still comfortable. I haven’t traveled extensively in Asia so it may be common and I wouldn’t know. Where else in the world can you get this standard for the same price? Very happy.
Recensione del: 30 maggio 2018
Dear Mr. Isn, We would like to thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred second home away from home when you come to Samarinda City. We are delighted to understand that you feel comfortable and very happy with our facilities and services. We are looking forward to having you back and stay with us in the near future. Warmest Regards, General Manager
Risposta del: 12 giugno 2018
Swiss-Belhotel Borneo Samarinda
8,4
Eccellente
Irwan - Indonesia
Viaggiatore d'affari
Ha soggiornato 2 notti - settembre 2018
Value for money”
On the heart of the city, spacious room, good view, various of breakfast.
Recensione del: 23 settembre 2018
Dear Bapak Irwan, Thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred hotel in Samarinda. We are delighted to understand that you feel happy stayed with us, especially with our hotel strategic location in the center of business disctrict and entertainment hub of the city, spacious room, direst Mahakam River view, and our breakfast menu which served in our new restaurant which offer you brand new ambiance for a better dining experience. We are looking forward to welcoming Bapak Irwan back in the near future. Sincerely Yours, General Manager
Risposta del: 24 settembre 2018
Swiss-Belhotel Borneo Samarinda
6,0
irwan - Indonesia
Viaggiatore singolo
Superior Doppia con Letti Separati
Ha soggiornato 1 notte - ottobre 2018
Its a Good Place to stay close to city thats make your travel more convinient”
Its a good place to stay close to city area so its will make your journey more easy and comfort, As a location that in heart of city its make everthing convinient
Recensione del: 14 ottobre 2018
Dear Bapak Irwan, Thank you for spending some time to write us review and rate us at Agoda. We are delighted to understand that you had exciting experience while staying with us, especially with our strategic location which located in the center of business district, culinary, even entertainment hub in Samarinda. We are looking forward to welcoming Bapak Irwan back to Swiss-Belhotel Borneo Samarinda! Sincerely Yours, General Manager
Risposta del: 24 ottobre 2018
Swiss-Belhotel Borneo Samarinda
8,0
Eccellente
SUARDI - Indonesia
Viaggiatore d'affari
Superior Queen
Ha soggiornato 2 notti - ottobre 2017
Good”
Good
Recensione del: 16 aprile 2018
Dear Bapak Suardi, Thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred second home in Samarinda. We are delighted to understand that you feel happy with our facilities and services. Looking forward to having you back with us in the near future. Warmest Regards, General Manager
Risposta del: 26 aprile 2018
Swiss-Belhotel Borneo Samarinda
2,4
jerry - Indonesia
In famiglia (con figli piccoli)
Executive
Ha soggiornato 2 notti - settembre 2017
Poor services”
Hotel management not delivered the promise. I was order through agoda for executive class with large bed, unfortunetaly they just give a double one without tried to give a solution. Check in/check out time were so long and bored. Room facilities quit classic (Old stuff).
Recensione del: 18 settembre 2017
Dear Mr. Jerry, First, we would like to thank you for coming back to Swiss-Belhotel Borneo Samarinda. Please accept our deep apologies for the continuous inconvenience experience you had. If we were putting ourselves on your shoes we might feel the same. Please give us another chance to rectify your dissatisfaction on your next visit. We are going to clarify the issue and make more improvements.We are ensuring you to having a very good take care on your stay with us. Again, please accept our deepest apologies on this issue. We are hoping for your coming back to Swiss-Belhotel Borneo Samarinda in the near future. Have a great day Warmest Regards, Public Relations Executive
Risposta del: 25 settembre 2017
Swiss-Belhotel Borneo Samarinda
6,4
Buono
Nicholas - Nuova Zelanda
In famiglia (con figli piccoli)
Deluxe Queen
Ha soggiornato 2 notti - aprile 2017
Still needs a little work”
Has a pool but was dirty. Staff on front desk seemed a little disorganised. I asked for two adjoining rooms was told yes but ended up two separate rooms. Still good service and location. Rooms need updating a bit. Broken tiles on the floor and dirty shower.
Recensione del: 26 aprile 2017
Dear Mr. Nicholas, First, we would like to thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred hotel while visiting Samarinda. We appreciate for your time to share your stay experience with us. We are pleased to hear our service meets your expectation. Please accept our apologise for the inconvenience due to the miscommunication on having your requested room. There are also some problems we need to take action on especially about the cleanliness. We are currently doing renovation for our rooms, we ensure you a better stay experience on your next visit. We are looking forward to welcoming you back to Swiss-Belhotel Borneo Samarinda in the near future. Warm Regards, Public Relations Executive
Risposta del: 18 luglio 2017
Swiss-Belhotel Borneo Samarinda
6,8
Buono
Lawrence - Singapore
Viaggiatore d'affari
Deluxe Queen
Ha soggiornato 1 notte - gennaio 2017
Average Hotel but value for money and good service”
It is a bit run down and the room is not really clean. When I first turn on the air conditioning, it emit a very funny smell which quickly spread to the room. Left the room for dinner and when back after two hours, the smell have dissipated. Asked for a adaptor and the staff turns up with two for me to choose. Extremely nice of them. Breakfast spread was good for me. Checking out as a bit of a problem due to language issue. They understand English but they have a hard time explaining to me. After much distress on both sides, we managed to resolve the issue.
Recensione del: 07 gennaio 2017
Dear Sir/Madam Lawrence, First, we would like to thank you for choosing Swiss-Belhotel Borneo Samarinda as your preferred hotel while visiting Samarinda, East Kalimantan.We are pleased to hear that our service was good and you liked our breakfast. Please accept our apologies for your inconvenience experience while entering the room. Your feedback is a firm introspection we shall take action right before we offer you the room in the future. However we are renovating some of our rooms at the moment and shall released soon, which have new facilities and better comfortness for your next stay. We also shall do more training regarding this communication issue, we hope these experience will not stop you from coming back to our hotel. We will show you the improvement on your next visit. We are looking forward to welcoming you back at Swiss-Belhotel Borneo Samarinda. Warm Regards, Public Relations Executive
Risposta del: 18 luglio 2017
Swiss-Belhotel Borneo Samarinda
4,4
Hunsa - Thailandia
Viaggiatore d'affari
Superior Queen
Ha soggiornato 2 notti - agosto 2016
disappointed”
Hotel was old, small , no garden, no lawn, only building in the middle of city center which was not nice. In the map it is near the river but in reality it's not near and there was a wall preventing you to walk to the river side. Lobby was small and poorly decorated. Breakfast mostly no Indonesian foods and no salad bar. Salad limited to a tiny cup. No fruit refilled. Restuarant was small . Will not stay here again. It is overated by Agoda.
Recensione del: 02 settembre 2016
Dear Sir/Madam Hunsa, First, we would like to thank you for choosing our hotel as your preferred hotel while visiting Samarinda, East Kalimantan. We appreciate for your time to write us review and share your stay experience. I understand that you were looking the river view destination. The wall you mentioned, I believe its for harbour. However the government has invented new destination which allowed you to see the river in closer distance as we known as Mahakam Lampion Garden which could be your next destination when you visit Samarinda. FYI, our breakfast has been upgraded with more asian and western choices. We also have Dim Sum corner, Indonesian traditional food corner, and many more. Salad bar has been upgraded with selections of vegetable and more dressing. We hope this improvements we made shall changed your mind to visit us once again. We are looking forward to welcoming you back at Swiss-Belhotel Borneo Samarinda. Warm Regards, Public Relations Executive
Risposta del: 18 luglio 2017
Swiss-Belhotel Borneo Samarinda
7,6
Ottimo
Michael - Australia
Viaggiatore singolo
Superior Queen
Ha soggiornato 4 notti - agosto 2016
Friendly staff and good food”
Have stayed in Swiss-Bel Hotels before but this one little dated and showing signs of age. Requested non-smoking room but placed on smoking floor with no alternatives despite staying for four nights. Hotel staff otherwise friendly and great selection at breakfast.
Recensione del: 01 settembre 2016
Dear Mr. Michael, First, we would like to thank you for choosing our hotel as your preferred hotel while visiting Samarinda. Please accept our apologize on not having you requested room during your stay. Please let us know in advance to reserve you non-smoking room on your next visit because we have very limited non-smoking room. For your information we are doing renovation for some of our rooms, we proudly to inform you these rooms shall be released soon with new atmosphere, new furniture, new interior, and a better stay experience. We would like to have you come back and experience our new rooms in the near future, Mr. Michael. We hope this past experience will not stop you for coming back. We are making many improvements and ensure you for a better stay experience. We are looking forward to welcoming you back at Swiss-Belhotel Borneo Samarinda. Warm Regards, Public Relations Executive
Risposta del: 18 luglio 2017
Swiss-Belhotel Borneo Samarinda
7,3
Ottimo
Novita - Indonesia
Viaggiatore d'affari
Superior Queen
Ha soggiornato 2 notti - novembre 2013
Comfortable inside the room”
The cleanliness, location and value for money
The stay used to be very comforting, I always choose this hotel if I go to Samarinda. But the last time I actually very disappointed since I checked in at almost midnight, booked via Agoda. They told me the room were completely occupied. At last the first night they moved us to less value hotel which is never be in my interest. I hope they fix the problem to prevent this happen again. But still I enjoy the staying in this hotel.
Recensione del: 09 maggio 2014
10,0
Fantastico
ROY - Indonesia
In famiglia (con figli piccoli)
Superior Queen
Ha soggiornato 1 notte - aprile 2014
Good hotel to stay with family, close to shopping ”
Good Hotel, Good Location, Good food, easy to find the Hotel and many transport to find also many food stall surrounding the hotel more than that save place.
We really enjoy while staying in this hotel. Connect to shopping mall is good for us to across make us comport during we bring our shopping thing. Very good breakfast available ( many chosen of local or expatrite food. Fresh Milk and various fresh fruits served.
Recensione del: 29 aprile 2014
9,0
Fantastico
NG - Indonesia
In famiglia (con figli piccoli)
Deluxe Queen
Ha soggiornato 2 notti - dicembre 2013
Nice Hotel”
Big room, clean, good hospitality
I stayed in this hotel with my family (2 adult & 2 young children) during our holiday. Spent 1 night there. But accidentaly my youngest child got injured on his tumb when he swam in the pool. The staff paid good attention for this matter.
Recensione del: 15 aprile 2014
9,0
Fantastico
Shelvi - Indonesia
In famiglia (con figli piccoli)
Superior Queen
Ha soggiornato 1 notte - marzo 2014
Direct access to shopping areas”
Close to shopping areas, easy access to public transport, nice swimming pools
The hotel is centrally located in the city and has easy access to public transport. The parking area is connected to Samarinda Central Plaza in which the access door is located beside the restaurant. The room is clean and comfortable, but the wifi in room is quite slow. It also has nice and child friendly swimming pool.
Recensione del: 18 marzo 2014
9,7
Fantastico
Kay - Australia
In coppia
Superior Queen
Ha soggiornato 2 notti - agosto 2013
friendly staff, nice rooms and amenities ”
Excellent swimming pool, great breakfast, nice spa facilities
We enjoyed our stay at this hotel and in fact extended it for an extra night. The pool area was excellent and the spa treatments were lovely as well as good value. Only drawback was that their wifi was not available to apple devices such as iPhones and iPads. The hotel is next door to Samarinda Central Plaza and a few minutes walk to the Mahakam River which could be seen from our room.
Recensione del: 29 agosto 2013
12345
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