The Palace of the Lost City
The Palace of the Lost City
Vedi tutte le 59 foto
 The Palace of the Lost City
Vedi tutte le 59 foto
Hall The Palace of the Lost City
Hall
Vedi tutte le 59 foto
Hall The Palace of the Lost City
Hall
Vedi tutte le 59 foto
Interno The Palace of the Lost City
Interno
Vedi tutte le 59 foto
SULLA MAPPA The Palace of the Lost City
SULLA MAPPA
Eccellente
Posizione
8,8
Vedi tutte le 59 foto The Palace of the Lost City
Vedi tutte le 59 foto
Struttura rimossa da Preferiti!
Eccellente
sulla base di 101 recensioniLeggi cosa ne pensano gli ospiti
8,3
/
10
Eccellente servizi e attrezzature
8,6
82% suggerirebbe questa struttura ad un amico
Rapporto qualità/prezzo7,6
Distanza dal centro45.0 Km
Punteggio per la posizione8,8
  • Spiaggia privata

  • Wi-Fi gratuito nelle camere

  • Cambio valute

  • Vasca idromassaggio

Camere disponibili
8,5
Eccellente
Comfort e qualità della stanza
Questa è una struttura molto richiesta!Ultima prenotazione effettuata 3 ore fa
Suite African (African Suite)
Suite African (African Suite)
...
  • Dimensioni della camera: 25...
  • Vista sulla piscina
Inserisci le date per vedere i prezzi
Superior Luxury (Superior Luxury Room)
Superior Luxury (Superior Luxury Room)
...
  • Dimensioni della camera: 46...
  • Vista giardino
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi
Camera Attrezzata per Paraplegici (Paraplegic Room)
Camera Attrezzata per Paraplegici (Paraplegic Room)
...
  • Dimensioni della camera: 45...
  • Vista giardino
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi
Camera per Famiglie (2 Adulti + 2 Bambini) (Family Room (2 Adults + 2 Children))
Camera per Famiglie (2 Adulti + 2 Bambini) (Family Room (2 Adults + 2 Children))
...
  • Dimensioni della camera: 51...
  • Vista giardino
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi
Junior Suite
Junior Suite
...
  • Dimensioni della camera: 70...
  • Vista giardino
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi
Luxury Doppia con Letti Separati (Luxury Twin room)
Luxury Doppia con Letti Separati (Luxury Twin room)
...
  • Dimensioni della camera: 36...
  • Vista giardino
  • 2 letti singoli
Inserisci le date per vedere i prezzi
Luxury
Luxury
...
  • Dimensioni della camera: 51...
  • Vista sulla piscina
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi
Suite Superior (Superior Suite)
Suite Superior (Superior Suite)
...
  • Dimensioni della camera: 88...
  • Vista giardino
  • 1 letto matrimoniale King S...
Inserisci le date per vedere i prezzi
Royal Suite
Royal Suite
...
  • Dimensioni della camera: 24...
  • Vista sulla piscina
Inserisci le date per vedere i prezzi
Luxury Singola (Single Luxury)
Luxury Singola (Single Luxury)
...
  • Dimensioni della camera: 35...
Inserisci le date per vedere i prezzi
Hai una domanda per The Palace of the Lost City?
Affari Esclusivi Agoda: sconti fino al 30%!

I prezzi si abbassano nel momento in cui accedi al tuo account!

Entra e risparmia
Più informazioni su The Palace of the Lost City

Più informazioni su The Palace of the Lost City

Descrizione generale

Mostra di più

A tua disposizione

Mostra di meno

Da sapere prima di prenotare

Mostra di meno

Informazioni utili

Mostra di più

Avviso

The Valley of Waves Water Park will be closed for annual maintenance from July 8, 2019 to August 5, 2019.
The property’s swimming pool will be closed between June 2, 2019 and July 1, 2019.

Recensioni verificate dei viaggiatori

Recensioni su Agoda (101)Recensioni su Booking.com (1280)
Condizione della struttura/pulizia8,5
Servizi e attrezzature8,6
Posizione8,8
Comfort e qualità della stanza8,5
Qualità del servizio8,1
Rapporto qualità/prezzo7,6
Recensioni scritte da clienti reali di Agoda
Filtra le recensioni per:
Lingua
English
简体中文
Deutsch
Français
altro
Tipo di stanza
Superior Luxury
Luxury
Camera per Famiglie (2 Adulti + 2 Bambini)
Camera Attrezzata per Paraplegici
altro
67 recensioni di ospiti verificati
1234
4,0
oscar - Hong Kong
Viaggiatore singolo
Luxury Doppia con Letti Separati
Ha soggiornato 2 notti - ottobre 2018
Accettabile”
Unprofessional, arrogant and impolite restaurant staff.
Recensione del: 13 ottobre 2018
4,8
PEERAPON - Thailandia
In famiglia (con figli piccoli)
Luxury Doppia con Letti Separati
Ha soggiornato 1 notte - agosto 2018
Out dated hotel and rudeness staff”
Easy and quick review. Out dated hotel. And very very rude and unhelpful staffs.
Recensione del: 16 agosto 2018
Dear Peerapon Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager
Risposta del: 20 agosto 2018
The Palace of the Lost City
10,0
Fantastico
Vicky - Sudafrica
In coppia
Luxury Doppia con Letti Separati
Ha soggiornato 1 notte - agosto 2018
Amazing”
Our stay was superb, the palace went out of their way to make us feel as comfortable and special as possible! Loved it.
Recensione del: 13 agosto 2018
Dear Vicky Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
7,2
Ottimo
Mark - Regno Unito
In famiglia (con figli piccoli)
Luxury Doppia con Letti Separati
Ha soggiornato 2 notti - giugno 2018
Lost in time”
Great hotel, but in need of some tlc maintenance
Recensione del: 16 giugno 2018
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 25 giugno 2018
The Palace of the Lost City
9,2
Fantastico
Boniswa - Sudafrica
In coppia
Camera Attrezzata per Paraplegici
Ha soggiornato 1 notte - dicembre 2017
I have enjoyed everything. My special requests were attended into. Breakfast fast was awesome.”
Pool relaxing was awesome
Recensione del: 23 dicembre 2017
Dear Boniswa Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
10,0
Fantastico
Kaylene - Australia
In coppia
Luxury Doppia con Letti Separati
Ha soggiornato 4 notti - dicembre 2017
Majestic!!!!”
Just a beautiful hotel. Very opulent and majestic. One of the nicest hotel that we have stayed in from visiting many hotels around the world.
Recensione del: 18 dicembre 2017
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 25 giugno 2018
The Palace of the Lost City
6,8
Buono
Nicolette - Sudafrica
In famiglia (con figli grandi)
Luxury Doppia con Letti Separati
Ha soggiornato 1 notte - novembre 2017
Great resort, dissapointing service”
The beds, breakfast and activities are wonderful. Pity about the service levels. We had 2 rooms, one had a welcome bottle of wine and fruit, the other did not. They did rectify it. We ordered one bedroom with 2 single beds and one with 1 double bed, both had 2 single beds. Only one room received the turn down service in the evening. Oh and on check-in they could not find our reservations, that took a while to sort out. The beds are really nice, but the room requires repairs e.g. the mirror in the bathroom was falling off. No apologies received, even at check-out we were not asked if we even enjoyed the stay, they are more interested in settling the account.
Recensione del: 28 novembre 2017
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
7,2
Ottimo
Nicolette - Sudafrica
In famiglia (con figli grandi)
Luxury Doppia con Letti Separati
Ha soggiornato 1 notte - novembre 2017
Beautiful resort, dissapointing service”
The Place is stunning and the facilities excellent, however the staff and service is really poor.
Recensione del: 28 novembre 2017
Dear Nicolette Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
8,0
Eccellente
Tasneem
In famiglia (con figli piccoli)
Luxury Doppia con Letti Separati
Ha soggiornato 2 notti - novembre 2017
Great Weekend getaway ”
The palace at the Lost City was perfect for a weekend getaway with the family. Breakfast is always the highlight for kids - with a choice of waffles and pancakes as a treat. Staff are very helpful and friendly. Pool was great and the entire resort is ideal for relaxation and entertainment.
Recensione del: 06 novembre 2017
Dear Tasneem Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
8,8
Eccellente
Paul - Bahrain
In coppia
Superior Luxury
Ha soggiornato 1 notte - giugno 2017
Birthday weekend”
We were two couples at the start of a 3 week SA vacation. We licked our travels off at The Lost City, primarily for the golf courses. The hotel itself has a wonderful setting, but is showing a bit of wear & tear with rooms needing an update. Service was overall good, but at times needed prompting. Good food at the two restaurants which was surprisingly empty. Lots of facilities means that there is something for everybody to do. Stay overall showcased a warm African welcome to SA and traveling on the US$ was not expensive.
Recensione del: 07 ottobre 2017
Dear Paul Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
8,4
Eccellente
Mike - Australia
In coppia
Luxury Doppia con Letti Separati
Ha soggiornato 2 notti - giugno 2017
It's a long way from the airport but well worth the trip”
We were there in the low season and you could feel it, the rooms were cold, the restaurant was cold, and little effort was made to even make it a little warm. The Palace is magnificent and the architecture has to be seen to be believed preferably in Spring or Autumn
Recensione del: 05 luglio 2017
Dear Mike Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
2,0
Poh - Singapore
In famiglia (con figli grandi)
Camera per Famiglie (2 Adulti + 2 Bambini)
Ha soggiornato 1 notte - giugno 2017
Accettabile”
Staff exceedingly rude. They treat you like criminals.
Recensione del: 04 luglio 2017
Dear Poh Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
6,0
Andrew - Sudafrica
In coppia
Luxury Doppia con Letti Separati
Ha soggiornato 2 notti - marzo 2017
The 'LOST ITS WAY' Palace Hotel”
I have heard so many good things about the Palace Hotel since it first opened but never had the inclination to stay over, preferring the cabanas. This time however I bit the bullet and booked 2 rooms for my parents and myself. The Palace is a stunning hotel but our stay was very disappointing in many ways. The Shuttle service was poor, one time we took a shuttle down to the Shebeen for an afternoon snack and a beer only to find that it was closed. I am dumbfounded as to why the driver did not know this and wasted our time. One evening we sat and had 2 rounds of drinks and when the bill came it showed 3 rounds. Again a simple but costly mistake if we hadn't checked the bill. My last grip is that while sitting at the pool relaxing a group of foreigners were sitting at the Pool bar playing their own music. This was highly annoying and the staff said nothing. Poor showing for what used to be a super hotel
Recensione del: 17 giugno 2017
Dear Andrew Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
7,6
Ottimo
Sara - Regno Unito
In coppia
Luxury
Ha soggiornato 1 notte - febbraio 2017
Ottimo”
Hotel itself is impressive and communal areas are fabulous, however the rooms themselves are in desperate need of a refurbishment. They are very outdated and not what you would expect for the price. They no longer stand up to standard of other hotels.
Recensione del: 05 aprile 2017
Dear Sara Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
10,0
Fantastico
haitham - Emirati Arabi Uniti
In famiglia (con figli piccoli)
Luxury Doppia con Letti Separati
Ha soggiornato 3 notti - dicembre 2016
out of this world”
no words nor pictures can explain this hotel properly. I wouldn't be surprised if it was the most amazing hotel in the world!!! never think twice, this hotel will surely exceed your expectations.
Recensione del: 29 gennaio 2017
Dear Haitham Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
6,0
Diana - Regno Unito
In coppia
Superior Luxury
Ha soggiornato 9 notti - gennaio 2017
I have never had to complain so much on holiday!”
The problem is Service. They tried hard but it was either 1* or 5*. Sitting each day on stairs to be seated for breakfast. Waited in Grill Room so long for main we left, told Duty Mgr and she sent 2 'grilled' salads to the room and apologised with offer of a complimentary dinner. This turned to be exactly that A Complimentary dinner for one person. I could go on but it was a struggle and I would not stay there again. Glad to go home sadly. John, Jenny and Amos were great on concierge desk trying to sort things out when they went wrong.
Recensione del: 21 gennaio 2017
Dear Diana Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. I would like to sincerely apologise for all the issues you experienced during your stay here with us. I can promise you that this is not the standard of service we wish to afford any guest staying in the hotel and for this I am truly sorry. I do hope that your stay was enjoyable and memorable and we look forward to welcoming you back soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
8,0
Eccellente
vineela - Australia
In gruppo
Camera Attrezzata per Paraplegici
Ha soggiornato 2 notti - gennaio 2017
Excellent hotel poor service ”
Pros Great looking hotel Pools Spacious rooms Access in the Resort Good breakfast selection Cons Service- requested for a twin room and it took 1hour 30 minutes and 3 change of rooms to get it right Requested for iron in the room twice but was never provided
Recensione del: 09 gennaio 2017
Dear Vineela Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
10,0
Fantastico
Busisiwe - Sudafrica
In coppia
Luxury Doppia con Letti Separati
Ha soggiornato 1 notte - dicembre 2016
They have the bast breakfast, the variety is enough to cater for people with different tastes or preferences. The pool side area is beautiful and relaxing with great music and food. the staff is frien”
Great overall experience, I would do it again.
Recensione del: 23 dicembre 2016
Dear Busisiwe Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
9,2
Fantastico
Boniswa - Sudafrica
In coppia
Luxury
Ha soggiornato 2 notti - dicembre 2016
Happy vacation traveler”
Warm environment. Good food, clean rooms and bedding; no smell; Good staff attitude except one staff member who was rude towards my family at the main door
Recensione del: 21 dicembre 2016
Dear Valued Guest Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
10,0
Fantastico
James - Sudafrica
In famiglia (con figli piccoli)
Luxury Doppia con Letti Separati
Ha soggiornato 3 notti - ottobre 2016
Great all round”
Top place for everything
Recensione del: 01 novembre 2016
Dear James Firstly allow me to thank you for taking time to send us feedback on your stay with us, all feedback from my guests whether positive or negative is very welcoming and for this I am extremely grateful. Thank you for your very kind and positive comments, they have been shared with my entire team, it’s always nice to get such positive feedback from our guests. I am so happy to hear that you enjoyed your stay with us and had a wonderful holiday, I hope that you have taken many memories back home with you and we hope to see you again soon Kind regards Hotel Manager The Palace – Sun City
Risposta del: 20 agosto 2018
The Palace of the Lost City
1234
Questa è una struttura molto richiesta. Non fartela sfuggire!

Torna ai risultati della ricerca

Torna alle camere disponibili

|

Ignora