IVY Boutique Hotel Chicago - Adults Only
233 East Ontario St., Magnificent Mile, Chicago (IL), United States, 60611 - See map
Get your trip off to a great start with a stay at this property, which offers free Wi-Fi in all rooms. Strategically situated in Magnificent Mile, allowing you access and proximity to local attractions and sights. Don't leave before paying a visit to the famous Millennium Park. Rated with 4.5 stars, this high-quality property provides guests with access to massage and restaurant on-site.
Highlights
Facilities
Valet parking
Free Wi-Fi in all rooms!
Check-in/out [express]
Luggage storage
Car power charging station
Your dates are popular among travelersUsers are booking a place in Chicago (IL) every 1 minutes on Agoda.com
Nice stay”
Stayed overnight for a mid-week "get away from our kids" night with a friend. We had a lovely time in the suite. Enjoyed the deep luxurious bathtub. I was prepared and brought my own bubble bath. Rainfall shower was lovely and the coffeemaker a dream in the morning. Bed was a little low to the floor but comfortable. Quiet, pleasant stay and just steps to anything you need, including Garrett's popcorn half a block up, which I never miss when going to the City!
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Kelley from USA”
Excellent location! The room was clean and super cute. The staff was extremely helpful, welcoming, and friendly. It was a perfect hotel for a quick romantic getaway! Easy to get to and we really enjoyed our stay!
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Hi Kelley, Thank you so much for the positive feedback. We are so delighted to hear that you enjoyed our service. But most of all, we appreciate that you chose to celebrate your romantic getaway with us. We hope to see you again in the future! -IVY Management
Very nice”
Superb location and a nicely appointed property.
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We came due to having a rooftop no entry rude bartender ”
Location very enjoyable staff was great with the exception of the rooftop bartender
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Dear Chiquita, Thank you for your recent review and your 9.2 rating of the hotel. We do appreciate your kind comments on the property. I am sorry that you felt our bar tender was rude. The state and city does mandate that all guests wear masks at restaurants when they are not seated. Even though Sky Terrace is an outside venue. We do apologize if you felt he was rude. Kindest regards, The Ivy Hotel Chicago
Romantic Getaway”
While the TV didn't' work and the hot water was weak, everything was exactly as pictured and described. It was perfect for a week vacation for me and my girlfriend!
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Dear Jeongwoon, Thank you for your recent 8.8 review. We do apologize that your TV didn't work. All TV's are functioning at the hotel. We are so happy to hear it was the perfect getaway! Kindest regards, The Ivy Hotel
Beautiful Hotel but proceed with caution”
The Ivy is a beautiful boutique hotel right in the heart of downtown Chicago. Perfect for my staycation! The location is amazing, Gorgeous rooftop terrace, very chic spacious suites. However, the outlets in our bathroom did not work, the hot water in the bathtub had extremely low water pressure, there were issues with the television, the mini fridge was not cold, and the staff at the front desk was rude. She could not find my reservation for my second night despite all of the information I provided her. Therefore, stating if I could not provide proof of my reservation, I needed to leave. How rude? I’m a guest in your hotel and this is how you speak to me? Thankfully, the manager was much more competent and found my reservation right away. Beautiful hotel, but proceed with caution. Maybe you will have a better experience.
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Dear guest, Thank you for reaching out to us after your travels to let us know how your experience at The Ivy went. I would like to apologize on behalf of our team for the inconvenience that you encountered while being our guest. The comfort of our guests is our number one priority and we are so sorry that we fell short in providing this to you. I would love to speak with you personally and find out which room you stayed in so that we can address this issue as soon as possible. If you can give me the hotel a call directly at your convenience I would very much appreciate it. -IVY Management
Very good”
The offsite ( down the street - around the corner)self parking is NOT validated as described. Its $15 off the $58 price. The reastaurant, bar and room service do not adhere to stated hours. At 6pm they were closed. The staff was very nice.
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Skip the Ivy Hotel. ”
I had to change rooms because the tv didn't work. That was ok. The mini bar fridge didn't work in the new room. Not a big deal. What was my main concern? The bed didn't have a top sheet. I called the front desk and was told they no longer offered top sheets. WHAT?? Later I asked a front desk employee what was up with the top sheet situation and was told they were waiting for a shipment. So, what is the truth here? Someone is lying. You should never lie to a customer. Nine times out of ten we will understand the truth and accept it with little drama. But, if you lie and we find out, we leave with a very bad impression and most likely won't repeat any business or recommend services. It's a shame since I've stayed at the hotel before. The level of service and quality of stay has gone way down. There are a lot of other good hotels in Chicago. If you are planning a trip, don't stay at the Ivy Hotel. Yes, they might get better, but I wouldn't chance it. Save yourself a headache.
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Above average”
They need to do a better Job in cleaning the rooms. We unfortunately had to go back home.Very disappointing evening
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4 star NOT”
The hotel itself was nice. But the staff were HORRIBLE!!! They never answer the front desk phone! We called for towels at 10 and NEVER received them! When we finally got the desk we were told that towel service was behind but coming. Check out is 11am, we checked out at almost 12 and never received our towels! When I asked what happened we were told that the washer broke and they were running behind! So you mean to tell me that ALL of the towels were dirty! Not to mention my shower had an old soap bar in which tells me that the shower was NOT cleaned properly. Oh and the rooftop bar closed 1 hour early without our knowledge. Online said one time but when we got there we told that they were closing in 15 minutes. Wouldn’t that be something you tell your guest upon arrival?? Yeah it’s a NO for us!
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Hi Shatondra, Thank you for reaching out to us after your travels to let us know how your experience at The Ivy went. I would like to apologize on behalf of our team for the inconvenience that you encountered while being our guest. The comfort of our guests is our number one priority and we are so sorry that we fell short in providing this to you. I would love to speak with you personally and find out which room you stayed in so that we can address this issue as soon as possible. If you can give the hotel a call directly at your convenience I would very much appreciate it. -IVY Management
Don’t waste your time ”
I never leave negative reviews but the staff is not friendly. Our hotel room had rose petals and heart confetti all over the place, bed sheets had makeup & other stains on them. Front desk was not helpful at all when it came to deliveries. We couldn’t wait to leave. There are much bette options in the city.
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EXACTLY WHAT WE NEEDED NEAR MICHIGAN AVENUE”
We stayed for a week at the Ivy Boutique Hotel. The rooms were spacious, modern, and clean. Housekeeping did an excellent job. While most of the large hotels had strikers picketing, our hotel had no strikers and was competently managed by the staff who were extremely accommodating with every request. Breakfast in the room was perfect, and the food was surprisingly good. The location was midway between the Chicago River and Oak Street, and just a couple of blocks off Michigan Avenue. We easily walked to the Art Institute, Millennium Park, the Trump International Hotel, John Hancock Building, Water Tower Place and 900 N Michigan, where Bloomingdales is located. The Ivy Boutique Hotel had everything we needed without the trouble of a big hotel entrance lobby. It was perfect in every way, and just what we were looking for.
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Loved this hotel!”
We had an excellent 3 night stay at the Ivy Boutique Hotel—we were even sad to leave! We stayed in the King Suite and had an absolutely fantastic time. The room has a large bathroom with a large shower and bath and double sinks. It has a small kitchen/bar area and a large bedroom type area with a plush king bed. There's also a lounge room with a spacious and comfortable couch. There's also huge windows going out onto the street with mechanical curtains. There's three TVs—one in the lounge, one in the bedroom and even one in the bathroom mirror! Amenities were superb and housekeeping were fantastic and so friendly and welcoming. The reception staff were very helpful and friendly as well—they couldn't do enough for us and ensured they greeted us as soon as we left the hotel or reentered. We also loved the little sweet treats delivered to our room each afternoon. I would love to stay again and would definitely recommend the hotel to a friend!
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Great bathroom and perfect bedroom”
The room was much bigger than expected with a separate lounge and bedroom area which made it very relaxing. There was a small kitchenette with coffee making facilities. The bathroom was large and luxurious. I really thought that this was great value for money in a central location in Chicago. There was a problem with the wifi during our stay and when this issue was raised with the hotel manager he was very professional in dealing with this matter. Whilst he could not get the wifi sorted during our stay he did provide us with a late check out and a complementary breakfast. I thought this was great customer service. The check in to the hotel was a little bit slow. Overall I really enjoyed my stay and I would happily book this hotel again.
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Dear Michael, Your review was wonderful and our team would like to thank you for appreciating everything we offer to our guests, from service to amenities, and for finding some time to share this with other travelers as well. Once again I would like to apologize for the wifi inconvenience while you were here, but I am glad to see that our team was able to make up for that. I also wanted to let you know that the issue has been resolved so next time you come in your experience will be even better. Take care and please feel free to reach out to us next time you are in town. Sincerely, Lejla O- GUest Service Manager
It was awesome. ”
Yes. iwould recommend this hotel definitely. Location was terrific, and staffs were kind, and food was good(delivered to the room) Next time if I have a chance to revisit Chicago, I would not hesitate to restay at Ivy hotl.
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Loved our time there”
We loved the Ivy! It's my new favorite hotel in Chicago. We stayed in there King Suite and it was so nice. Huge soaker tub, beautiful shower. Modern but warm decor. Bed was so comfortable and it was so quiet.
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Dear Tamera, Thank you for your feedback. Providing our guests with a comfortable and memorable stay is our top priority and we are happy to know you enjoyed our amenities and services! We look forward to hosting you again in the future. Warm Regards, Amy, Guest Services Manager
the king suit is amazing”
I recommend the king suit. it comes with a separate room with basic office furniture, sofa and TV. The blind and the curtain can be control by the switch. The bathtub is pretty large must try. The location is also nice,no more than 2 miles from all the Chicago landmark. However, the WiFi is not free, it is $9 for 24 hours. I didn't try any food in the restaurant, but there are a lot of good restaurant nearby.
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Dear Kachi, Thank you for allowing the Ivy Hotel to host your recent stay in Chicago. We appreciate your kind words about our King Suites! Please share the word with your friends and family, and come see us again soon! Warm Regards, Amy, Guest Services Manager
A great Experience”
This is my second time in Chicago. This hotel is not far from where I meet at the ITW conference. When I arrived, they upgraded me to a suite. It was nice. I have a living room and a bed room. Very nice and tidy. Very clean. That makes me tip the cleaner every day without hesitation. The food is also nice surrounding the hotel.
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Dear Kenneth, Thank you for sharing your feedback with us. We are happy to know you enjoyed your stay! It is great to know you received the upgrade to our King Suite, and found the accommodations comfortable and clean. We hope you will pass along the good word and visit us on your return trip to the Windy City! Warm Regards, Amy, Guest Services Manager
Fantastic!”
The location was perfect and we were able to walk to so many places. We loved everything about the hotel and will definitely stay there again the next time we are in Chicago. Exceptional front desk staff and doormen. Very efficient all around.
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Dear Lila, Thank you for allowing the IVY to host your stay in the Windy City! We appreciate your kind words about the guest room, location, and staff. It means the world to our team to know that you will like to return to us for a future visit. Warm Regards, Amy, Guest Services Manager
Great little hotel”
I really enjoyed my stay at Ivy Boutique Hotel. The room was stylish and comfortable, the rooftop bar was a plus, and although they don't have a gym, you get free access to Planet Fitness just a few blocks away (good for the summer, but I would not have wanted to travel a few blocks for a gym if it were winter).
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Dear Eric, We appreciate you taking the time to review our hotel after a recent stay. We are thrilled to hear that you had a great experience, and got to enjoy the Sky Terrace! We also offer complimentary access to CorePower Yoga, which is next door to the hotel! Kind Regards, Amy Terry Guest Services