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Very good
7.7
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Ixora Hotel Penang
3096, Jalan Baru, Bandar Perai Jaya, Seberang Perai, Penang, Malaysia, 13600 - Very good location - View on map
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From 1808 reviewsSee what guests said
7.7
Airport transfer
Free Wi-Fi in all rooms
Air conditioning
Daily housekeeping
Room choices
7.8
Very good
Room comfort & quality
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2 Bedroom Suite
...
- City view
- 67 m²/721 ft²
- 1 double bed
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Superior
...
- City view
- 35 m²/377 ft²
- 1 super king bed
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Deluxe Family
...
- City view
- 40 m²/431 ft²
- 1 single bed and 1 king bed
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Executive King
...
- City view
- 53 m²/570 ft²
- 1 super king bed
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4 Bedroom
...
- City view
- 136 m²/1464 ft²
- 1 queen bed
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Double Or Twin Two Bedrooms
...
- 67 m²/721 ft²
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Deluxe
...
- City view
- 35 m²/377 ft²
- 2 single beds or 1 double b...
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Superior Family
...
- 40 m²/431 ft²
- Shower
- 3 single beds
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Pool Access Double Bed
...
- Pool view
- 36 m²/388 ft²
- 1 king bed
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Family Room with Pool Access
...
- Pool view
- 40 m²/431 ft²
- 3 single beds
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Compare to other recommended properties
This property  Ixora Hotel Penang |  |  |  | |
| Guest rating | Very good 7.7 (1808 reviews) | Very good 7.9 (2550 reviews) | Good 6.4 (1532 reviews) | Excellent 8.5 (2223 reviews) |
| Neighborhood | Seberang Perai | Seberang Jaya | Seberang Perai | Seberang Jaya |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
An overview
Conveniently located, Ixora Hotel Penang is near public transportation that allows easy access to main attractions including Penang Bridge, Penang-Butterworth Ferry Terminal, Chinatown, and Penang Fort Cornwallis. The hotel features beautifully appointed guestrooms equipped with modern amenities for your comfort. Other features at the hotel include shops, an elevator, bar, laundry service/dry cleaning, meeting facilities, a restaurant, and 24-hour room service which is there to assist you. For the enjoyment of guests interested in sports or leisure, there is a fitness center and garden. If you are looking for a service-oriented hotel with superb facilities and amenities, look no further than Ixora Hotel Penang.
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Nearest essentials
Airports
Penang International Airport (PEN)
16.2 km
Sultan Abdul Halim Airport (AOR)
90.5 km
Public transportation
Stesen KTM Butterworth Railway Station
4.0 km
Pengkalan Raja Tun Uda Bus Terminal
7.4 km
Hospital or clinic
Socka Skin Clinic
1.2 km
Pharmacy
Guardian
180 m
Convenience store
7 Eleven
200 m
Cash withdrawal
ATM
950 m
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What they offer
Languages spoken
- English
- Chinese [Mandarin]
- Malay
- Chinese [Cantonese]
- Indonesian
- Tamil
Internet access
- Free Wi-Fi in all rooms
- Wi-Fi in public areas
Things to do, ways to relax
- Fitness center
- Swimming pool [outdoor]
- Garden
- Yoga room
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Room service [24-hour]
- Coffee shop
- Restaurants
- Vending machine
Services and conveniences
- Concierge
- Laundry service
- Salon
- Daily housekeeping
- Library
- Smoking area
- Dry cleaning
- Luggage storage
- Gift/souvenir shop
- Safety deposit boxes
For the kids
- Family room
- Swimming pool [kids]
Access
- Check-in/out [private]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Shuttle service
- Car park [free of charge]
- Rental car
- Taxi service
Available in all rooms
- Air conditioning
- Free bottled water
- Telephone
- Alarm clock
- Free instant coffee
- Toiletries
- Coffee/tea maker
- In-room safe box
- Towels
- Complimentary tea
- LAN Internet in room [free]
- TV
- Daily newspaper
- Sewing kit
- Wi-Fi [free]
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What's nearby
Most popular landmarks
- Penang Peranakan Mansion - 7.88 km
- Penang Hill - 13.78 km
- Penang Hill - 13.78 km
- Kek Lok Si Temple - 14.04 km
- Escape Adventureplay Theme Park - 21.81 km
- Gurney Drive - 10.87 km
- Penang National Park - 21.13 km
- The Camera Museum - 8.38 km
- Khoo Kongsi - 7.96 km
- Khoo Kongsi - 7.96 km
Closest landmarks
- Megamall Seberang Perai - 150 m
- Mega Mall - 190 m
- Agape Baptist Church - 910 m
- Seberang Jaya Mosque - 1.14 km
- Klinik Pergigian Perai - 1.37 km
- Auto City Juru - 1.58 km
- Vinayagar Temple - 2.25 km
- Sunway Carnival Mall - 2.29 km
- Sunway Carnival - 2.42 km
- Carrefour - 2.85 km
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Guest policies
Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
Upon arrival, guests will be greeted with a handy smartphone in your room. The property is pleased to provide you with FREE unlimited local and international calls to 6 countries, FREE unlimited 3G/4G LTE data connection with Wi-Fi hotspot, and a complimentary city guide during your stay.
Child and extra bed policy
| Infant 0-2 year(s) | Stay for free if using existing bedding. Note, if you need a cot there may be an extra charge. |
| Children 3-12 year(s) | Stay for free if using existing bedding. |
- Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 14:00
Check-out until: 12:00
Getting around
Travel time to airport (minutes): 30
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 11
Number of restaurants: 1
Number of rooms : 326
Year property opened: 2011
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
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Real reviews from real guests
Agoda Reviews (1808)
Filter by guest type:
Cleanliness7.9
Facilities7.5
Location7.7
Room comfort and quality7.8
Service7.7
Value for money7.7
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12345
8.4
SITI from Malaysia
Family with teens
Simple Room without Window
Stayed 1 night in April 2018
Excellent”
Very good facilities with new modern furniture and strategic location. Will come back if I go to Penang.
Reviewed April 20, 2018
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6.0
NUR from Malaysia
Family with teens
Superior Family
Stayed 1 night in July 2017
awesome”
i will come again if i go to penang
Reviewed April 15, 2018
Dear Nur,
Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel.
Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel.
We would much appreciate if you could share your lovely experience in Ixora Hotel Penang on TripAdvisor, the world's largest travel community.
Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang.
Warmest regards,
Andreas & TEAM
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Ixora Hotel Penang
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6.8
Boon from Malaysia
Business traveler
Simple Room without Window
Stayed 2 nights in April 2018
Hotel room 728”
Please reject room 728, it was an Out-Of-Order room, leaking aircond and causing dampness in the room, toilet ceiling moldy. Not good for health, especially those having respiratory problem.
Reviewed April 15, 2018
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8.0
SURIA from Malaysia
Couple
Simple Room without Window
Stayed 1 night in April 2018
good hotel will come again”
overall front office staff is ok just need to throw more smile to customer
Reviewed April 13, 2018
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9.6
Zutiqa from Malaysia
Family with young children
Superior
Stayed 2 nights in April 2018
Value for money”
Good location, huge and clean room. Comfortable bed, love the pool for children.
Reviewed April 13, 2018
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8.0
Jarut from Thailand
Business traveler
Superior Family
Stayed 1 night in September 2017
Value for money”
great location and clean room
Reviewed April 12, 2018
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8.0
Ming from Malaysia
Business traveler
Simple Room without Window
Stayed 2 nights in April 2018
Clean and comfortable rooms”
Overall the rooms are comfortable, clean and designed well. Some parts of the rooms shows aging and in need of touch up. They also have a pool, gym and also a business center for us to work in. I would come back to stay given the chance..
Reviewed April 12, 2018
Dear Ming,
Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience.
We have taken note of your kind feedback and shall try to use such to excel even more, hopefully by the time of your next visit, we shall like to impress you with further improvements in services & quality.
Please let us thank you again, as we look forward to welcoming you back soon again.
Kind regards,
Andreas & TEAM
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Ixora Hotel Penang
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8.4
Zahari from Malaysia
Business traveler
Simple Room without Window
Stayed 1 night in April 2018
Excellent”
They can upgrade my room without any extra charge
Reviewed April 10, 2018
Dear Mr Zahari,
Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel.
Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel.
Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang.
Warmest regards,
Andreas & TEAM
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Ixora Hotel Penang
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9.6
Paramesvaran from Malaysia
Couple
Superior
Stayed 1 night in April 2018
Parking ”
Before enter hotel ,reception never inform tht parking is free. And for 3 or 4 hours I pay rm 8 ringgit. After tht I ask the recp thn only there say parking is free. This wan must chance
Reviewed April 09, 2018
Dear Paramesvaran,
Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience.
We have taken note of your kind feedback and shall try to use such to excel even more, hopefully by the time of your next visit, we shall like to impress you with further improvements in services & quality.
Please let us thank you again, as we look forward to welcoming you back soon again.
Kind regards,
Andreas & TEAM
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Ixora Hotel Penang
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8.0
Abraham from Malaysia
Group
Superior Family
Stayed 1 night in April 2018
Just nice for a weekend trip”
Was impressed with room size and setup.
Reviewed April 09, 2018
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12345