8.0
Excellent
12.7% this month
/10
(6,093 reviews)See what guests said
Highly rated by guests – 88% would recommend
Highly rated by guests – 88% would recommend
Housekeeping182
Breakfast58
Car Park25
See map
7.9

Very good

Location rating score

Very good location
Parking
FREE
Popular landmarks
Mega Mall 190 m
Megamall Penang 270 m
Agape Baptist Church 910 m
Seberang Jaya Mosque 1.14 km
Socka Skin Clinic 1.18 km
Klinik Pergigian Perai 1.37 km
Honorary Consulate of Nepal 1.58 km
AEON Big 1.69 km
Poliklinik Chong & Su 1.78 km
Penang Bird Park 1.82 km
Nearby landmarks
Pinang Peranakan Mansion 7.76 km
Penang Fort Cornwallis 7.86 km
Khoo Kongsi 7.89 km
Armenian Street 8.07 km
Cheong Fatt Tze - The Blue Mansion 8.54 km
Kek Lok Si Temple 14.06 km
Batu Ferringhi Beach 19.97 km
Entopia 21.64 km
Escape Theme Park 21.75 km
Ixora Hotel Penang

"Very strategic place n near to megamall bowling alley"

Falzul - December 15, 2019
Deluxe King Or Twin Room Ixora Hotel Penang
Lobby Ixora Hotel Penang
Lobby Ixora Hotel Penang
See all 64 photos
Removed from saved list
Free Wi-Fi
2019

Ixora Hotel Penang

3096, Jalan Baru, Bandar Perai Jaya, Seberang Perai, Penang, Malaysia, 13600 - See map
Property highlights
Hygiene Plus
This property has self-selected and self-certified the hygiene measures
Learn more
Check-in/out [private]
Hassle-free check in
Attention

This property is in high demand!

7 travelers have booked today.

Hygiene Plus
Wellness
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Free face masks
Sterilizing equipment
Health and Medical
First aid kit
  • Airport transfer

  • Free Wi-Fi in all rooms!

  • Currency exchange

  • Air conditioning

  • Daily housekeeping

Cheaper than 89% of all properties in Penang in the last 24 hoursCompared to 2,627 Penang properties at Agoda for various dates
Value for money8.0
Location rating7.9
Nearest airportPenang International Airport (PEN)
Distance to airport16.5 km

Rooms available at Ixora Hotel Penang

Very good
Room comfort & quality
7.8
2 Bedroom Suite
...
  • Room size: 67 m²/721 ft²
  • City view
  • 1 double bed & 1 double bed
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Superior King/Twin
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 super king bed or 2 singl...
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Deluxe King Or Twin Room
...
  • Room size: 35 m²/377 ft²
  • City view
  • 1 super king bed or 2 singl...
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4 Bedroom
...
  • Room size: 136 m²/1464 ft²
  • City view
  • 1 queen bed & 1 queen bed &...
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Superior Family
...
  • Room size: 40 m²/431 ft²
  • City view
  • 3 single beds
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Simple Room without Window
...
  • Room size: 25 m²/269 ft²
  • No Windows view
  • 1 king bed
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Executive King
...
  • Room size: 53 m²/570 ft²
  • City view
  • 1 super king bed
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Family Room with Pool Access
...
  • Room size: 40 m²/431 ft²
  • Pool view
  • 3 single beds
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Deluxe Family
...
  • Room size: 40 m²/431 ft²
  • City view
  • 1 king bed and 1 single bed
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Triple Room with Pool Access
...
  • Room size: 34 m²/366 ft²
  • Shower
  • 3 single beds
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Frequently asked questions

What time is check-in and check-out at Ixora Hotel Penang?

Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

How do I get to Ixora Hotel Penang?

Ixora Hotel Penang is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 244 MYR. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. A stay at Ixora Hotel Penang also comes with easy access to the neighborhoods around the hotel through the convenient shuttle service offered at the hotel. For those who wish to drive their own cars, Ixora Hotel Penang has a car park right on site for maximum convenience. Parking is free for guests. Self-parking is conveniently available at the hotel. If you're looking for an easy way to get around Penang with private transportation, the hotel can arrange both taxis or car rental.

Is breakfast offered at Ixora Hotel Penang?

Start your mornings right, with the à la carte, continental and buffet breakfast options offered at Ixora Hotel Penang. Adults can enjoy breakfast offered with an additional charge of 38 MYR if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

What are my dining options at Ixora Hotel Penang?

Ixora Hotel Penang features an on-site restaurant for your dining convenience. Dishes are served in a la carte and buffet during opening hours. Light meal like coffee or tea is served using only quality ingredients. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

Can special events be hosted at Ixora Hotel Penang?

You may choose an indoor venue for your special gathering. Large events and gatherings such as weddings can be hosted at Ixora Hotel Penang. Small or intimate events like birthday parties can also be accomodated. Services for in-house catering, wireless internet, in-house planning, event decoration and audio-visual equipment are offered to help your event go smoothly.

Can business events be hosted at Ixora Hotel Penang?

On-site venues and convenient event services make Ixora Hotel Penang an ideal choice for hosting events such as seminars, corporate events, conferences and meetings. The 5 venues can accommodate up to 350 people. An extensive range of facilities and services including projector or LED display, free Wi-Fi, meeting stationery and audio-visual equipment is available to help your business meeting or event a successful one.

What is the smoking policy at Ixora Hotel Penang?

Ixora Hotel Penang does not permit smoking in any of its rooms, but allows smoking in designated areas.

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What people love about Ixora Hotel Penang

  • 8.8
    Excellent

    "Nice amenities & cosy room, always my choice."

    CHEE

    |

    March 9, 2020

  • 8.8
    Excellent

    "Nice amenities & cosy room, always my choice."

    CHEE

    |

    March 9, 2020

  • 8.8
    Excellent

    "Cosy environment & excellence room amenities."

    CHEE

    |

    March 9, 2020

Property ranking|Compared to 2,627 Penang properties
See all rankings
Room size
51 sqm.
Room comfort score
7.8/10
Service score
7.9/10
Cleanliness score
8.0/10
Bigger than
96
%
of Penang properties
Better than
95
%
of Penang properties
Better than
90
%
of Penang properties
Better than
90
%
of Penang properties
Up to 30% off with Agoda Insider Deals!

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Overall rating:
8.0
Excellent
6,093 reviews
Cleanliness
8.0
Facilities
7.8
Location
7.9
Read all reviews >
What travelers say they love:
Service is great, breakfast is very satisfying .
NG from Malaysia
Solo traveler
More about Ixora Hotel Penang

More about Ixora Hotel Penang

Conveniently located, Ixora Hotel Penang is near public transportation that allows easy access to main attractions including Penang Bridge, Penang-Butterworth Ferry Terminal, Chinatown, and Penang Fort Cornwallis. The hotel features beautifully appointed guestrooms equipped with modern amenities for your comfort. Other features at the hotel include shops, an elevator, bar, laundry service/dry cleaning, meeting facilities, a restaurant, and 24-hour room service which is there to assist you. For the enjoyment of guests interested in sports or leisure, there is a fitness center and garden. If you are looking for a service-oriented hotel with superb facilities and amenities, look no further than Ixora Hotel Penang.

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Most talked about facilities

Housekeeping
196 mentions
Breakfast
159 mentions
Food & Dining
52 mentions
Internet
50 mentions

What they offer

8.0
Very good
Spaciousness

"Big room and decent speed of wifi in the room."

Kok

|

March 19, 2020

View all reviews
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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Food and dining

Restaurants on site

The Straits Cafe & Lounge
Cuisine:American, Asian, Chinese
Menu:Buffet, A-la-carte

What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Property announcements

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Reviews of Ixora Hotel Penang from real guests

Overall rating
8.0
Excellent
From 6093 reviews
8.1Cleanliness
8.1Service
8.0Location
Agoda Reviews (4064)Booking.com Reviews (2029)
Rating via Agoda7.9
/
10
Cleanliness8.0
Facilities7.8
Location7.9
Room comfort and quality7.8
Service8.0
Value for money8.0
High score for Penang
Rating
9+ Exceptional (416)
8-9 Excellent (316)
7-8 Very Good (607)
6-7 Good (184)
<6 Below Expectation (303)
Time of the year
Mar - May (364)
Jun - Aug (469)
Sep - Nov (413)
Dec - Feb (580)
All guests (4064)
All room types
All languages

Show reviews that mention 

Showing 1826 verified guest comments
12345
8.7
Excellent
TENG from Malaysia
Business traveler
Deluxe King Or Twin Room
Stayed 1 night in September 2012

Great New Hotel”

1. Great Locations. 2. Well Design Rooms. 3. Good Breakfast.

Ixora hotel is a new hotel in Perai. Although it is not situated in Penang Island itself but it is very near Penang Bridge, thus not a huge problem if one needs to travel to Penang Island. The hotel also situated next to a shopping mall & within 2 minutes walking distance. Thus easy to get food & neccesities. A good choice for business travellers.

Reviewed October 06, 2012
8.3
Excellent
Hans from Germany
Business traveler
Deluxe King Or Twin Room
Stayed 1 night in December 2013

Great alternative ”

Fast check-in, comfortable room, great breakfast

If on business in Butterworth / Penang, where usually the larger industrial corporations are located, Ixora is one of the recommendable hotels in Butterworth. It is easy accessible if you drive from KL, close to the highway exit. Located beside local Mega Mal / Pacific Mall, which are not necessarily what you expect (older version of Malaysian shopping mall - but a 5 to 10 minutes drive from Ixora hotel you can reach Sunway Carnival Mall which is todays standard. In my opinion Ixora is definitely an excellent alternative The rooms in Ixora are large, bathroom has all necessary amenities, WiFi in the room is available and throughout the hotel, all in all a comfortable place to rest after a hard days work. Din't have the time, though, to check out the fitness centre. The place itself is only a few years old, has a lounge as well as a restaurant / coffee house, which also caters for outside dining on a terrace (smokers will appreciate that). Check-in as well as check-out was quite efficient and fast; staff overall performance is very good, english language no problem, all of them attentive and very friendly. In-house carpark is provided (and no extra charge). Would say, I will be back again.

Reviewed December 14, 2013
9.6
Exceptional
NURULHUDA from Malaysia
Business traveler
Superior King/Twin
Stayed 1 night in August 2018

A great stay”

Ixora hotel is always my first choice whenever i reach penang. This is my 4th visit. Hotel is near to megamall penang. Parking is ample. Polite front desk staff. Spacious room. One special thing is this hotel provided each room with a cell phone called handy. Handy make easier for guest to find attractions near hotel ant this handy can be use outside the hotel! Great stay. I just love it.

Reviewed September 06, 2018

Dear Nurulhuda, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM

Responded September 07, 2018
Ixora Hotel Penang
9.2
Exceptional
Azwani from Malaysia
Family with teens
Deluxe King Or Twin Room
Stayed 1 night in July 2017

Hidden Gem”

The hotel is located in Penang mainland in the area Seberang Jaya. Location is superb because it is near to a shopping mall, near to Penang bridge so access to Island is not a problem. Room and Toilet is very spacious, clean and well maintained. Each room is also equipped with a handy Smartphone where you can use it during your stay for free. The smartphone comes with unlimited local calls and nationwide calls and unlimited data connection so it is very useful especially to tourist who wants to limit their roaming fees. Breakfast is marvellous and the spread is superb and tasty. We really enjoyed the buffet. Overall, I really recommend this hotel!!

Reviewed July 31, 2017
8.4
Excellent
Rima from Malaysia
Family with teens
Deluxe King Or Twin Room
Stayed 1 night in August 2019

Pleasant stay”

We were expecting small room as like most hotel in penang but ixora is far better than equivalent value hotels on island. Good facilities, clean and simple but comfortable room. Overall I wouldn’t mind staying in sbrang perai when visiting penang.

Reviewed September 03, 2019

Dear Rima, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, The Management

Responded September 06, 2019
Ixora Hotel Penang
9.0
Exceptional
TENG from Malaysia
Group
Superior King/Twin
Stayed 1 night in September 2012

Great New Hotel in Butterworth”

1. Brand new hotel. 2. Well deisgn rooms. 3. Goor Breakfast.

This is another new hotel within Perai (mainland portion of Penang State). The hotel is situation in the middle of industrial district thus it is very suitable & convenient for business travellers. The fact that the hotel is just beside a shopping mall, this makes a lot of things easier. The mall is a everyday departmental store scale. It is convenient for family shopping. The other main attraction is the breakfast in this hotel is great, must try!

Reviewed September 12, 2012
8.0
Excellent
Hans from Germany
Business traveler
Deluxe King Or Twin Room
Stayed 1 night in December 2013

Have been here before and will be back”

Free parking, WiFi available, attentive staff

Have been staying at Ixora the second time. The hotel is relatively new and easy to reach from the North-South highway, close to the highway exit. Carpark (free) is provided in-house. Check-in as well as check-out was quite fast and efficient. The staff in this hotel is going the extra mile, they are attentive, very friendly and helpful. The rooms are quite large with all the necessary amenities, also in the bathroom. As for the beds you can choose twin or king size. They even have a smoking floor. Cleanliness is perfect, bed is comfortable, WiFi in the room is excellent, sometimes a bit slow, though. Lounge ad restaurant / coffee house are available, menu is the usual mix of local and international dishes. Breakfast is great, huge variety of dishes to choose from. One can also eat / dine outside on their terrace, which will be appreciated by smokers. This hotel is just beside MegaMall / Pacific Mall - but these are real old style Malaysian malls, if you want to visit a shopping mall, which is the usual standard of today it is only a short drive (5 to 10 minutes) to Sunway Carnival mall (near Sunway hotel). Access from Ixora to Prai as well as to Penang island is quite fast and easy since it is located at one of the main roads in Butterworth. Definitely a place which I will choose again.

Reviewed December 20, 2013
10.0
Exceptional
Muhammad from Malaysia
Business traveler
Superior King/Twin
Stayed 1 night in September 2018

Perfect stay.”

Had a one night stay during my recent business trip. Everyone was saying that this is the best hotel they had ever stay of all the business trips we travelled around Malaysia. Back to this hotel, I would say the location is quite strategic and there is a shopping mall beside this hotel. This hotel is quite near to Penang bridge so if you opt to travel to the island for a visit is definitely not a major issue but provided you must have a car to travel around to try the local food. Hotel room is spacious, clean, modern, air-conditioner is very cooling, touch and go security to access to the rooms, free wifi provided, security box, breakfast was good and comparable to Cititel Penang and Bayview Hotel in the island. This hotel is a much better choice for both business or family vacation as compare to the opposite road Pearl View Hotel which is a nightmare for me.

Reviewed September 10, 2018

Dear Muhammad, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM

Responded September 12, 2018
Ixora Hotel Penang
9.0
Exceptional
TENG from Malaysia
Business traveler
Superior King/Twin
Stayed 1 night in February 2013

Hotel For Business Traveller”

Location near commercial and industrial district

As usual, Ixora hotel is a good hotel for business traveller. This is mainly due to its strategic location near to both commercial and industrial district. The hotel is also located just beside highway makes it easy to locate. The other great thing is the spacious hotel room. Their breakfast is also very good. The staffs are friendly and helpful.

Reviewed February 15, 2013
9.2
Exceptional
Mohamad from Malaysia
Family with teens
Superior King/Twin
Stayed 2 nights in December 2018

Spacious and clean with excellent comfort ”

Ixora is like my home every time I return to my home town. I like the room that is very clean and spacious. The location is very strategic that is close to the north south highway and just few minutes drive to the Penang bridge. It is my choice hotel.

Reviewed December 30, 2018

Dear Mohamad, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM

Responded January 02, 2019
Ixora Hotel Penang
7.3
Very good
THYE from Malaysia
Family with young children
Superior King/Twin
Stayed 2 nights in August 2011

New hotel ”

new hotel

i went to penang & checked in ixora hotel with my family for a leisure trip. this hotel is still very brand new which just soft launch a months or two ago. as stated on the website this is actually a four-star hotel but pretty much looks like a 3 star hotel service because the lady who check us in doesn't seems to be smiling or very welcoming. room does "wow" us for a bit because for a 4-star hotel, the rain-shower isn't too bad. rain-shower actually have a certain limit for its hot water like 10 minutes, and after that the hot water will soon become cold water. i think maybe this is because they are limiting the heater for electrical issues? the bed is comfortable but the pillow is way too soft for a good sleep. air-cond is working as it should be and the room also equipped with lcd tv but limited channel are given. complimentary internet / wireless works but it is very very slow on certain time, maybe because a lot of guests are downloading? (but its free, so its all good). nearby to the hotel, there is a shopping complex called "megamall penang" which have mcdonalds & kfc. not to forget about their breakfast for 2 person, no one actually checking us prior going into their breakfast lounge, maybe because this hotel is still new and they are still getting things up. i've seen a family bringing a lot of children going into for breakfast without being checked. overall, this is a good hotel but doesn't belong to 4-star hotel (more towards to a 3-star hotel). if you are fancy for those 4-star hotel facility or service then this hotel definitely doesn't suit you!

Reviewed September 04, 2011
10.0
Exceptional
Wendy from Malaysia
Business traveler
Superior King/Twin
Stayed 2 nights in September 2014

Service with a warm heart”

Service with a genuine heart, Nice room, Convenient location

I am very impressed with the service of all Ixora staff - first class with a genuine heart! Upon arrival, the front desk lady Nur, made me feel so welcomed with her warm service. When I called for room service, VJ, who attended to me, made the extra effort to make my Seafood HorFun extra gravy,as I wanted something soupy - without being asked! That was very nice of him! And Raja, the cab driver, attended to me travels the whole of 2 days, with loads of stories to share! Really made my day!Thanks Ixora! Keep up the good work!!

Reviewed September 20, 2014
10.0
Exceptional
Nur from Malaysia
Business traveler
Superior King/Twin
Stayed 2 nights in May 2014

Affordable luxurious”

comfort modern location

the best hotel around penang mainland so far. its attractive price vs comfortability makes Ixora is my 1st choice in penang mainland

Reviewed July 03, 2014
9.0
Exceptional
sukriyah from Malaysia
Solo traveler
Superior King/Twin
Stayed 1 night in November 2013

Easy access to Penang Island or Butterworth”

Foods,shopping mall and large room

Enjoy staying at Ixora Hotel since the hotel is near to shopping complex.Easy to shopping and playing bowling too..Breakfast was great with variety of food from local to western food.Room was spacious and room service for dinner was fast...food are great..

Reviewed December 05, 2013
9.7
Exceptional
Mo from Singapore
Solo traveler
Deluxe King Or Twin Room
Stayed 2 nights in March 2015

The best hotel in Butterworth ”

Location, Price and staff friendliness

I am a frequent visitor of Ixora Hotel . Never fail to impress me every time I stayed there. I note that the wifi coverage is much stronger now during my recent stay in this hotel.. And the room looks like it has been renovated. Keep up the good job guys !!!

Reviewed March 09, 2015
8.8
Excellent
Mohd from Malaysia
Family with teens
Simple Room without Window
Stayed 1 night in May 2016

Good location, good price ”

Recently we went to stay at ixora hotel. We request for early check in but quite dissappoint as our room still wasn't ready even at 4pm. Otherwise the room is good, abit dusty. Location just beside a mall and i got it for quite a good price

Reviewed May 03, 2016
10.0
Exceptional
Chee from Malaysia
Family with young children
Superior King/Twin
Stayed 1 night in August 2017

Young kids will enjoy the swimming pool”

Great experience staying in Ixora Hotel, nice room, polite staff services. Definitely will staying for next Penang trip

Reviewed September 13, 2017
10.0
Exceptional
Tan from Malaysia
Family with young children
Superior King/Twin
Stayed 1 night in March 2018

Excellent hotel ”

Highly recommended Ixora hotel, the rooms were clean and comfortable, hotel staff very welcomed, helpful and friendly. Kids are enjoyed the swimming pool. definitely will visit again for the next trip.

Reviewed April 04, 2018

Dear Tan, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. We would much appreciate if you could share your lovely experience in Ixora Hotel Penang on TripAdvisor, the world's largest travel community. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM

Responded April 12, 2018
Ixora Hotel Penang
8.7
Excellent
Chien from Malaysia
Family with young children
Superior King/Twin
Stayed 2 nights in August 2011

New and clean hotel with great location”

Fabulous pillow and blanket

Very new and clean, Ixora hotel is fabulous for family travelers as the rooms are spacious and comfortable. Love the pillows and blankets, they were very soft until we didn't want to get off the bed. The breakfast provided was fine, but the refilling was slow so we didn't get to eat much except bread and porridge.

Reviewed September 05, 2011
8.7
Excellent
AHMAD from Malaysia
Family with teens
Superior King/Twin
Stayed 1 night in December 2015

The hotel service is excellent”

Comfortable room and affordable rate.staff response to customer request very fast.your duty manager,Mr zamri an approachable man and has excellent customer support.

Wonderful nites for my holidays. If I have to visit Seberang prai in future, I will select ixora hotel during my stay there.

Reviewed December 15, 2015
12345
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