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19 travelers are looking at this property right now | 7 travelers have booked today.
23 Jul 2019
Tuesday
24 Jul 2019
Wednesday
2 adults
1 room
Free Wi-Fi
Ixora Hotel Penang
3096, Jalan Baru, Bandar Perai Jaya, Seberang Perai, Penang, Malaysia, 13600
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Simple Room without Window
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![Swimming pool [outdoor] Ixora Hotel Penang](http://pix10.agoda.net/hotelImages/262721/-1/77ba212435cb16e76d55f6bd1e1bd39b.jpg?s=450x450)
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Ixora Hotel Penang Reviews
7.8
Very good
/10
(2870 reviews)See what guests said
10.0
Exceptional"Staff always very welcoming"
Alan
-
November 18, 2018
8.0
Excellent cleanlinessRecommended by 91% of guests
Things you’ll love about Ixora Hotel Penang
Things you'll love
Airport transfer
Free Wi-Fi in all rooms!
Air conditioning
Daily housekeeping
Very good
Location
7.8
See map
Very good location
Popular
Nearby
| Value for money | 7.8 |
| Location rating | 7.8 |
| Nearest airport | Penang International Airport (PEN) |
| Distance to airport | 17.5 km |
Rooms available at Ixora Hotel Penang
7.8
Very good
Room comfort & quality
Room photos and details
2 Bedroom Suite
...
- Room size: 67 m²/721 ft²
- City view
- 1 double bed & 1 double bed
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Room photos and details
Superior King/Twin
...
- Room size: 35 m²/377 ft²
- City view
- 1 super king bed or 2 singl...
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Room photos and details
Deluxe King Or Twin Room
...
- Room size: 35 m²/377 ft²
- City view
- 1 super king bed or 2 singl...
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Room photos and details
4 Bedroom
...
- Room size: 136 m²/1464 ft²
- City view
- 1 queen bed & 1 queen bed &...
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Room photos and details
Superior Family
...
- Room size: 40 m²/431 ft²
- City view
- 3 single beds
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Room photos and details
Simple Room without Window
...
- Room size: 25 m²/269 ft²
- No Windows view
- 1 king bed
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Room photos and details
Executive King
...
- Room size: 53 m²/570 ft²
- City view
- 1 super king bed
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Room photos and details
Deluxe Family
...
- Room size: 40 m²/431 ft²
- City view
- 1 single bed and 1 king bed
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Room photos and details
Pool Access Double Bed
...
- Room size: 36 m²/388 ft²
- Pool view
- 1 king bed
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Room photos and details
Triple Room with Pool Access
...
- Room size: 34 m²/366 ft²
- Shower
- 3 single beds
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What people love about Ixora Hotel Penang
- 8.4Excellent
"Comfortable beds."
Joee
|
January 1, 2019
- Cleanliness7.6Very good
"Room is big & clean."
Ee
|
January 1, 2019
- Spaciousness8.0Very good
"Was impressed with room size and setup."
Abraham R.
|
April 9, 2018
8.4
Excellent"Nice hospitality."
Habeebah
|
December 31, 2018
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An overview
Conveniently located, Ixora Hotel Penang is near public transportation that allows easy access to main attractions including Penang Bridge, Penang-Butterworth Ferry Terminal, Chinatown, and Penang Fort Cornwallis. The hotel features beautifully appointed guestrooms equipped with modern amenities for your comfort. Other features at the hotel include shops, an elevator, bar, laundry service/dry cleaning, meeting facilities, a restaurant, and 24-hour room service which is there to assist you. For the enjoyment of guests interested in sports or leisure, there is a fitness center and garden. If you are looking for a service-oriented hotel with superb facilities and amenities, look no further than Ixora Hotel Penang.
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What they offer
10.0
Exceptional"Ideal for business travelers."
ZURAH E.
|
December 30, 2018
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Popular facilities
- Fitness center
- Bar
- Front desk [24-hour]
- Swimming pool [outdoor]
- Restaurants
Languages spoken
- English
- Hindi
- Tamil
- Chinese [Cantonese]
- Indonesian
- Chinese [Mandarin]
- Malay
Internet access
- Free Wi-Fi in all rooms!
- Wi-Fi in public areas
Fitness & recreation
- Game room
Things to do, ways to relax
- Bowling alley
- Garden
- Swimming pool [outdoor]
- Fitness center
- Swimming pool [indoor]
- Yoga room
Dining, drinking, and snacking
- Bar
- Restaurant [halal]
- Room service [24-hour]
- Coffee shop
- Restaurants
- Vending machine
Services and conveniences
- Concierge
- Gift/souvenir shop
- Safety deposit boxes
- Currency exchange
- Laundry service
- Salon
- Daily housekeeping
- Library
- Smoke-free property
- Dry cleaning
- Luggage storage
- Smoking area
For the kids
- Family room
- Swimming pool [kids]
Access
- Check-in/out [private]
- Facilities for disabled guests
- Security [24-hour]
- Check-in [24-hour]
- Front desk [24-hour]
- Wheelchair accessible
- Elevator
- Pets allowed
Getting around
- Airport transfer
- Car park [on-site]
- Shuttle service
- Car park [free of charge]
- Rental car
- Taxi service
Available in all rooms
- Air conditioning
- Free bottled water
- Slippers
- Alarm clock
- Free instant coffee
- Telephone
- Coffee/tea maker
- In-room safe box
- Toiletries
- Complimentary tea
- LAN Internet in room [free]
- Towels
- Daily newspaper
- Sewing kit
- TV
- Desk
- Shower
- Wi-Fi [free]
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Nearest essentials
Airports
Penang International Airport (PEN)
17.5 km
28 minutes
Sultan Abdul Halim Airport (AOR)
90.9 km
Public transportation
Stesen KTM Butterworth Railway Station
4.0 km
Pengkalan Raja Tun Uda Bus Terminal
7.4 km
Hospital or clinic
Socka Skin Clinic
1.2 km
Shopping
Komtar Complex
8.7 km
Convenience store
7 Eleven
200 m
4 minutes
Cash withdrawal
ATM
950 m
14 minutes
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What's nearby
Popular landmarks
- Penang Bridge - 6.39 km
- Penang Peranakan Mansion - 7.88 km
- Khoo Kongsi - 7.97 km
- The Camera Museum - 8.38 km
- Gurney Drive - 10.88 km
- Gurney Plaza - 11.88 km
- Penang Hill - 13.79 km
- Kek Lok Si Temple - 14.04 km
- Penang National Park - 21.14 km
- Escape Adventureplay Theme Park - 21.81 km
Nearby landmarks
- Megamall Seberang Perai - 150 m
- Mega Mall - 190 m
- Megamall Penang - 210 m
- Agape Baptist Church - 910 m
- Seberang Jaya Mosque - 1.14 km
- Socka Skin Clinic - 1.18 km
- Klinik Pergigian Perai - 1.37 km
- Auto City Juru - 1.58 km
- Honorary Consulate of Nepal - 1.58 km
- Penang Bird Park - 1.82 km
Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies
Children and extra beds
Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.
All children are welcome.
| Guest's age | Extra bed |
|---|---|
Infant 0-2 year(s) | Stay for free if using existing bedding. Baby cot/crib available upon request |
Children 3-12 year(s) | Stay for free if using existing bedding. If you need an extra bed, it will incur an additional charge. |
Guests 13 years and older are considered as adults | Must use an extra bed which will incur an additional charge. |
Others
- Effective from June 1, 2014, the City Council of Penang will impose a Local Council Tax of MYR 3 per room per night for 4 and 5-star hotels, and MYR 2 per room per night for 0 to 3-star hotels. The star rating will be in accordance to the rating from Local Council and should the rating differ from the website, the local council rating will apply. This fee is payable directly to the hotel upon check-in and is not included in the room rate and taxes stated herein.
- Upon arrival, guests will be greeted with a handy smartphone in your room. The property is pleased to provide you with FREE unlimited local and international calls to 6 countries, FREE unlimited 3G/4G LTE data connection with Wi-Fi hotspot, and a complimentary city guide during your stay.
- When booking more than 5 rooms, different policies and additional supplements may apply.
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Some helpful facts
Check-in/Check-out
Check-in from: 02:00 PM
Check-out until: 12:00 PM
Getting around
Airport transfer fee: 244 MYR
Travel time to airport (minutes): 30
Extras
Breakfast charge (unless included in room price): 38 MYR
The property
Non-smoking rooms/floors: Yes
Number of bars/lounges
: 1
Number of floors: 11
Number of restaurants: 1
Number of rooms : 326
Year property opened: 2011
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Announcements
From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.
Compare to other recommended properties
 Ixora Hotel Penang |  | Best value!  |  | |
| Breakfast | Breakfast available | Breakfast available | Breakfast available | Breakfast available |
| Guest rating | Very good 2870 reviews 7.8 Location 7.8 | Very good 7052 reviews 7.2 Location 8.1 | Excellent 4411 reviews 8.1 Location 8.1 | Very good 813 reviews 7.6 Location 8.0 |
| Neighborhood | Seberang Perai | Gurney Drive | Seberang Jaya | Seberang Jaya |
Reviews of Ixora Hotel Penang from real guests
Provided by verified guests of 
Agoda Reviews (2870)Booking.com Reviews (1731)
7.8
/
10
Very good
All languages
All guests (2870)
All room types
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Showing 1473 verified guest comments
12345
12345
Check in. Step out.
Experiences on Agoda. Because your room is just the beginning.
- Very good location
- Penang Bridge
Check-in really screw up!”
The lady ask me to wait at the sofa but without giving me any reason but serve other people check-in. Go to check with other staff only found out no issue to my check-in just need to verify with Agoda. really screw up and sucks!
A Pleasant Stay”
This hotel is exceptional. My stay here was comfortable and it was easy to get good as the mall next door has 2 food courts for halal and non-halal foods. Room was spacious and comfortable. It is close to Penang Sentral too. Will stay here again in future for next trip to Penang.
Dear Justin, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Great stay”
This hotel has always been one of my preferred ones as it is clean and the beds are comfortable. However, the shower cubicles are showing signs of wear and tear. Can do with a slight refurbishment to it.
Dear See, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Very good”
Worth the money and comfortable bed
Dear Mr Jason, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Awesome room”
Very clean and amazing interior design. Comfortable. Gym facility available though not sufficient. Very friendly staff. Parking hassle as need to validate for in house guests.
Dear Adam, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Double blow”
Booked 2 adjoining rooms for family reunion. Arrived late at 4 p.m but was informed the rooms were not ready due to late check out by earlier customers. Sigh - first blow. Check-in nearly 5 p.m. only to find out aircond on one of the units not functioning. The maintenance staff took 1 hour to rectify. Rush out for another appointment and came back at 10.30 p.m only to find out the aircond still not functioning. Changed to another room at 11 p.m. - 2nd blow. Male staff manning the issue was rather aphologetic but another staff seemed did not have any feeling. Shopping complex nearby nearly half dead due to competition. Gym's & swimming pool though limited are acceptable. Nice breakfast spread. There are other better hotels nearby if ones have the options.
Dear Rahim, Thank you for visiting Ixora Hotel Penang and for sharing with us your experience. We are deeply sorry that we have failed to meet your expectations on this occasion. Nevertheless, please be assured that all of your feedback were positively received and we are carrying out the necessary corrective measures to uphold the standards required by Ixora Hotel Penang. I am looking forward to hopefully hearing back from you soon. With best regards, Andreas & TEAM
Ok for 2 nights stay”
Near to a shopping complex and accessible from the main road
Dear Fathahiyah, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Everything was good ”
Everything was good during my stay, clean , friendly staff but except for parking bcoz u need go to lobby everytime u wanna go out to verify yr parking unless u wanna pay for the parking, sure will stay again in future
Dear Nurul, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Superb three star hotel”
Nice hotel. Nice room. Super clean room. Great and friendly staff including front liner and the housekeeping. But please make sure you have a number of front liner staff during the check out. Seem there will be long queue during the check our process. Anyway. I very satisfied with this hotel.
Dear Mohd, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Strategic location and value for money”
The hotel is strategically located near to highway and to Butterworth. Easy to cross to Penang Island. The room is clean and spacious, enough to accommodate small family. The bed and pillow so nice and comfy. Rain shower bathroom and spacious too. The food is so so but can be improved further i.e. more variety and quality. Plenty car park at the basement. The hotel just located besides Penang Megamall and many eateries and convenience stores. Will definitely stay again.
Dear Afzar, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Very Good Hotel With Very Good Facility”
We had a pleasant time staying at this hotel. The breakfast were very good and there are quite a number of dishes to choose from. The hotel is located near to so many attractions - it's even quite near to the island (driving distance)
Dear Azli, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Free Upgrade to Deluxe Room”
I checked in very late, but the staff greeted me with a smile and even upgrade me to a king deluxe room with complimentary snacks. Unfortunately, only stayed there 1 night. Hotel provided a free handy dandy smartphone for everything u need to making calls or even use the internet. It was a great stay and will definitely come back and stay here again!
Dear Nur, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
my first stay at ixora”
i got a marvellous price for a room here so i came ... the room was large enough, the aircond was cool enough and they gave a lot of snacks and drinks in the minibar. i had some school work to do so i wasnt planning to do sightseeing. being near to the mall is its main advantage.
Dear Ng, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
friendly staff and nice room”
friendly staff and nice room
Dear Kian, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Good services”
Nice hotel clean and friendly staff
Dear Kian, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Very good”
Suggest to have online or e-check in service at lobby via ipad etc to ease the process during check in especially during holidays. Currently the check in sys is too lengthy with many paperworks & paper wasted.
Dear Jessica, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We have taken note of your kind feedback regarding the check in procedure and shall try to use such to excel even more, hopefully by the time of your next visit, we shall like to impress you with further improvements in services & quality. Please let us thank you again, as we look forward to welcoming you back soon again. Kind regards, Andreas & TEAM
Clean & Cosy”
Very nice room, cozy and good sound proof. pls improve Wifi.
Dear Chee, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Value for money ”
Pros: Nice facilities. Convenient location. Near to a mall and restaurants around the area. Near to highway too. Spacious room. Water pressure is good (my room was located at 2nd floor). . Cons : none so far (stay only 1 night)
Dear MW, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
super excellent in everything!”
my room had been upgraded by staff due to certain reason. staff approached me in good manners and assist us kindness kids pool quiet small but its okay as my kids enjoys playing the slide there... the hotel decoration also beautiful and modern. have a megamall beside the hotel therefore its easier to buy a meals . overall hotel is supper clean and perfect!!
Dear Siti, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We are glad to hear that you had an overall lovely experience at our hotel. Your encouraging feedback has been shared with all concerned. After all it is through such vital voice of the customer, that we can learn, improve and further encourage our team to excel. Please let us thank you once more, as we are looking forward to welcoming you hopefully back soon to Ixora Hotel Penang. Warmest regards, Andreas & TEAM
Nice and comfortable”
Pros - large parking area, spacious room, separate shower n toilet, nice breakfast, fast wifi, near shopping mall. Cons - no spray bidet in toilet. Not comfortable without bidet. Please provide. - gym floor and equipments wet due to children from pool use the facilities in their wet suit.
Dear Noni, Thank you for visiting Ixora Hotel Penang and for taking time out of your busy schedule to share with us your experience. We have taken note of your kind feedback and shall try to use such to excel even more, hopefully by the time of your next visit, we shall like to impress you with further improvements in services & quality. Please let us thank you again, as we look forward to welcoming you back soon again. Kind regards, Andreas & TEAM