J.A Residence Hotel
J.A Residence Hotel
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"Thank you for leaving me with a good memories."

Jimmy

|

November 2, 2017

Deluxe Double or Twin - Guestroom J.A Residence Hotel
Deluxe Double or Twin - Guestroom
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Exterior view J.A Residence Hotel
Exterior view
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Exterior view J.A Residence Hotel
Exterior view
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Reception J.A Residence Hotel
Reception
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See map J.A Residence Hotel
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Very good
Location
7.3
See all 18 photos J.A Residence Hotel
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J.A Residence Hotel

Very good location
- Inside city center
- What's nearby?
Review score
From 197 reviewsSee what guests said
5.5
/
10
Value for money5.5
Location rating7.3
Nearest airportSenai International Airport (JHB) - Malaysia
Distance to airport22.9 km
  • 560 meters to public transportation

  • Located in heart of Johor Bahru

  • Air conditioning

  • Safety deposit boxes

Room choices
This property is in high demand!Last booked a few minutes ago
Deluxe Double or Twin
Deluxe Double or Twin
...
  • Room size: 28 m²/301 ft²
  • Non-smoking
  • 1 double bed or 2 single be...
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Family Room
Family Room
...
  • Room size: 33 m²/355 ft²
  • Shower
  • 1 single bed and 1 double b...
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More about J.A Residence Hotel

More about J.A Residence Hotel

An overview

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Nearest essentials

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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What to eat nearby

American cuisine
American cuisine
Season's Cafe
80 m American, Asian, Cafe
Barra Groove coffee bistro
400 m American, European, Fusion
Puteri Cafe Restaurant
440 m American, Asian, Cafe
Asian cuisine
Asian cuisine
Restoran Gorkhali
20 m Asian, Nepali
Restaurant Ya Wang
130 m Asian, Chinese, Malaysian
Restoran Hua Mui
150 m Asian, Cafe, Chinese
Chinese cuisine
Chinese cuisine
Dapurkita Food Mall City Square Johor Bahru
80 m Chinese
T-Bowl Restaurant Johor Bahru
480 m Chinese, Italian
D' Mezzanine Coffee House
530 m Chinese

What they offer

"Good view,room very impresive and great staff"

Ahmad

|

April 23, 2016

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What's nearby

Distances shown are straight-line distances on the map. Actual travel distances may vary.
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Property's guest policies

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Some helpful facts

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Announcements

From September 1st, 2017, as per Government of Malaysia requirements, hotel guests who are not Malaysian citizens or long-term/permanent residents of Malaysia will be levied a tourism tax of RM 10.00 per room per night stay. Please note these changes in tax structure will result in revised taxes being charged and will be payable additionally during check out.

Real reviews from real guests

Agoda Reviews (197)Booking.com Reviews (66)
5.5
/
10
Review score
Cleanliness4.4
Facilities4.6
Location7.3
Room comfort and quality5.0
Service5.6
Value for money5.5
Provided by verified guests of Agoda
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All guests (197)
All room types
Showing 178 verified guest comments
12345
8.8
Excellent
Prabagaran from Malaysia
Group
Family Room
Stayed 1 night in December 2017
Excellent”
it was under renovation n messy but the rooms were very clean and beautiful(14th floor). staff were very accommodating and understanding. thank you very much. we like to come again but depends on the price reviews🙏
Reviewed December 11, 2017
2.4
CHIH from Singapore
Couple
Deluxe Double or Twin
Stayed 1 night in December 2016
Entire place was not maintain, dusty, dirty. Horrible service. Photo was not true to actual state. ”
Photo posted was far from the actual state of the hotel. Lots of mosquitoes looming around in the hotel lobby. Corridor was terribly maintained and half of the room door were left opened and vacant and looked really creepy. The sight of the room was horrid. The wooden flooring were almost coming off from the ground. Wooden closet look antique as though it's from 1870s horror movie, not to mentioned it was extremely dusty. The room smelled like a old club with cigarettes. White bed sheet with a tint of yellowness, not to mentioned there was a small brown footprint at the corner. Toilet were as though the place had been left abandon for years. Flooring tiles were yellow or even brown actually, mirror had black patches, toilet seat with pee stained still visible and the toilet bowl was yellow. Not to mention the metal part to pressed for the toilet bowl to flush came off and was not replaced. The sink had water dripping from the bottom of the sink. Window were covered with paper
Reviewed December 19, 2016
5.6
Muhamad from Malaysia
Family with young children
Deluxe Double or Twin
Stayed 2 nights in December 2016
Budget trip but...”
It was not my first time here. I have been in a better rooms. Generally, the location is good, near Bazaar JB, JB City Square. Spacious room, easy to find foods and have unique parking lots. The room especially the bathroom need to be more clean and refurbished. No in-house telephone, side table lamp not functioning, broken socket outlet which I have to keep my kids away from it.
Reviewed December 14, 2016
4.4
RAZIANAH from Singapore
Family with young children
Family Room
Stayed 1 night in March 2016
Not recommended”
Hotel is below average. The aircon is not working well, therefore a portable aircon was replaced. My husband has had to top up water few times while staying there just for a might in the family room and at night it just shut by itself. No telephone & wifi in the room. Condition in the room is rather below average. Wifi is only provided at the hotel lobby. Toilet is below average and the window is faulty and can be opened from inside. They just tape it using masking tape??? Sounds ridiculous, Safety cannot be compromised esp we travel with young children and staying at 19th floor. Door lock was faulty and in the morning, a staff accidentally opened our door and asked if we still staying there!! Duhh.. Of course and they dont checked with front desk?? Breakfast is dull & not much spread but still ok. If you are vegetarian and fussy and hygiene freak this hotel is not for you. Staying in this hotel making my husband and I are extreme tired as we have to stay alert & vigil at all times. My first and last to stay there.
Reviewed March 27, 2016
5.7
Ramesh from Singapore
Family with young children
Family Room
Stayed 1 night in November 2015
Dirty”
Cheap. Staff were good.
I ordered a mattress as I needed one in the Family triple room. It was an extremely thin foamed mattress with lots of humps. I was given a bed sheet as a blanket. The bed was so dusty that whole night I was wheezing. Tooth brush and tooth paste were not provided but when asked for, it was given. At night, while I was lying down on the floor, I nearly died seeing the rubbish and dirt under the king or queen bed. The single bed frame doesn't reach till the floor so it has to be cleaned. But the king or queen size bed frame reaches the floor so below the bed isn't visible. There were so much of thick dust, eaten crackers, used cotton buds, hair and many more. I only stayed 1 night and the next day, i checked out at 11am. Didn't want to stay there anymore. The staff were friendly but no matter how much you try, you will not be able to get through the line to house keeping. The line is never picked up. Overall I will give 2 stars and 4/10.
Reviewed November 30, 2015
2.3
Cathy from Malaysia
Family with young children
Family Room
Stayed 2 nights in July 2015
Terrible experience that we ever had”
We got a terrible experience in this hotel. In fact, all the hotel rooms are in bad conditions. We struggle for a night stayed & immediately made a check out early morning. We asked for refund for the second day stay but rejected by the hotel. We never took the breakfast provided & left without any refund. the actual conditions is 10 time worse than what we expected. The hotel need much touch up and renovation. The current conditions not suitable to stay at all.
Reviewed July 20, 2015
6.7
Good
samat from Singapore
Couple
Deluxe Double or Twin
Stayed 1 night in April 2015
bad experience”
room size, location
Hotel location is fantastic. walkable distance to eating places and shopping centres. However a very bad experience, the bed is infested with bed bugs. Couldnt sleep through the night had alot of nasty bites. I would not recommend this room to anybody.
Reviewed April 05, 2015
4.7
Loe from Singapore
Couple
Deluxe Double or Twin
Stayed 1 night in December 2014
Dirty toilet, water leaking, dirty soap dispenser,”
Big room, good city view & near shopping malls
1.There was an unpleasant smell when I entered the hotel. 2. When I entered the room- dirty toilet, unpleasant sight of broken soap dispenser, water leaking and hair drying was not working. 3. Breakfast was not up to expectation. Service was poor, replenished food was slow....
Reviewed December 14, 2014
4.7
Hamidah from Singapore
Couple
Deluxe Double or Twin
Stayed 1 night in September 2014
Rundown hotel”
The hotel is old.. Even the door squeak when open. Bedsheet yellow n pillow were dirty. Poor tv reception. Can only watch channel 5 clearly. The worst of all.Have to drive into the elevator to park my car. Due to the space constraint, my car suffer very ugly scratches and dent which cost me hundreds of dollars to repair.
Reviewed September 25, 2014
4.0
wong from Malaysia
Couple
Deluxe Double or Twin
Stayed 1 night in February 2014
terrible”
near to singapore, the shower is the best, laminated floor.
this is the worst hotel i stay ever. not worth to stay. that environment is not like the picture they put in agoda. whole night i can't sleep, with the dirty bed. there are stain on the bed sheet. and i felt itchy to sleep on the bed, then i put the towel on the bed to sleep. the room is dirty, like didn't clean it properly/ for a period. the toilet also dirty due to the leaking paip. only the best thing is the shower. conclusion is they need do some renovation & good management in this hotel.
Reviewed February 18, 2014
4.0
Syairil from Malaysia
Family with teens
Deluxe Double or Twin
Stayed 1 night in December 2013
bad customer service”
Central location, easy excess, good surrounding
we were given a bad room which aircond disfuntion and requested to change or get it to fix it however the front office with bad and rude reply said they did not have extra room and no technician available for fix it.
Reviewed January 08, 2014
3.7
Visalan from Malaysia
Couple
Deluxe Double or Twin
Stayed 2 nights in October 2013
nothing”
nothing
The room conditions are not clean..the toilet flush button not working condition...then I inform to reception on first day...then they say that they will send maintenance to check...but until I check out there are nobody come and check my room...I really fed up because of this thing...tq
Reviewed October 09, 2013
5.3
Ruzila from Singapore
Couple
Family Room
Stayed 1 night in May 2013
Not recommending”
easy accessible, affordable price, friendly staffs
We encountered a shocking incidence whereby one of the large window has a faulty latch. Imagine if someone accidentally lean.... Gosh.... The management has to do regularly safety check to make sure of the guests safety. As a guest who always patronise many Malaysia's hotels, we always make a random check whenever we 1st step in the hotel room just to be sure. And please do something with the flies around your cafetaria.
Reviewed October 04, 2013
6.3
Good
AHMAD from Malaysia
Family with young children
Deluxe Double or Twin
Stayed 2 nights in May 2013
with the price, it is ok”
centrally located, affordable, near to shopping areas
check in at 11pm and had problem with the room card resulted to tv, lights and aircond not functioning. had to wait for the maintenance to repair for almost an hour. tired and frustrated. room was in front of hotel gen set which was really noisy and disturbing. the toilet was not clean enough but had good water pressure. room had an eerie feeling. staff were helpful but the hotel need to be upgraded.
Reviewed May 29, 2013
5.3
Roswitha from Indonesia
Family with teens
Family Room
Stayed 1 night in January 2013
Hotel with a nice view of Singapore Strait”
Nice view of Singapore strait on your windows
despite of the nice view through my windows, the hotel serivice is a bit disappointing. i booked a triple room but turned out that it actually a double room with extra bed. they only give me two sets of amenities (towels, soap, etc) even though it's triple room. there is a problem with the card electrical switch as well and we need to force a lot of cards inside the sensor to make it works. the room is really spacious and have some artsy itsy-bitsy here and there.
Reviewed February 02, 2013
5.0
Jeremy from Singapore
Group
Deluxe Double or Twin
Stayed 1 night in December 2012
Not at it's best condition”
Good location
There seems to be a lack of maintenance. The furniture and fittings are comparable to 4 stars hotel but over here it looks doesn't looks like one due to the serious lack of maintenance. The room were moldy ,the flooring were popping up and mouldy as well. Some of the lights were not working and the headboard of the bed smelled really bad that I have to sleep in the opposite direction. The only place I could see the staff putting in effort was the cafe during breakfast. Acceptable breakfast for the price paid. Not impressive but good enough. The room where I stayed had a nice view of Singapore and the Causeway as well. Location was perfect. Near city square shopping mall, Meldrum Wall for street food and the Bazzar at night just opposite the hotel. In conclusion, I would not stay here again due to the condition of the room.
Reviewed December 27, 2012
5.0
Victor from Malaysia
Group
Deluxe Double or Twin
Stayed 4 nights in December 2012
Good location but not worth the money”
Within walking distance to JB immigration
The rooms were expensive considering the condition of the rooms. Sheets and towels were not quite clean and the room looks quite old and rundown. On our first night there, there were frequent power trips late at night, and one of those lasted for an hour or so. The counter staff were not particularly friendly too. I requested for a new towel, but it took the staff more than 30mins to get it delivered to the room (I even had to remind them through the phone). There were also no trash cans at the lobby. The only good features about the hotel was that it is walking distance to the JB immigration so access to trains and buses was convenient, and you get a good view of the Johor strait.
Reviewed December 16, 2012
8.3
Excellent
Samuel from Singapore
Couple
Deluxe Double or Twin
Stayed 1 night in November 2012
Great location with big room ”
Courteous staff and clean well managed room.
The location is easy to find during the stay everything seen ok to us, not a boring place. Breakfast was ok. Location near to Shopping centre and for those driving can drop by the car shops along the way to the hotel. I will strongly recommend this hotel to other travelers.
Reviewed November 23, 2012
4.8
azhar from Malaysia
Family with teens
Family Room
Stayed 1 night in December 2017
Acceptable”
When i arrived at the hotel to check in i was told by the staff at front counter that the hotel is closed for renovation.she was shocked that my booking through agoda was successfull even though agoda should have knew that the hotel is under renovation. She however gave me two room which i booked but the room was very dirty as maintenance was not done due to renovation work. As i already make my payment to agoda i have no choices but to accepts the room. One of the room airconditioning is faulty and keeps tripimg several times and there is no mainenance staff to look into it. Again i have to changed room with only two single bed as no more triple room avaiable. My booking is two room with triple bed or equivalent. The buffet served was very simple. I was very dissapointed with what happened as i believed and very comfident that agoda is one of the most top booking agent but it seem that i was wrong and what my friends had recommented agoda to me was wrong. I hope agoda will take note
Reviewed December 05, 2017
9.2
Exceptional
Jimmy
Solo traveler
Deluxe Double or Twin
Stayed 1 night in October 2017
Accomodative staff ”
I would like to take the time to say thank you to hotel staff of J.A Residence Hotel and Villa Warisan for their hospitality. Thank you for leaving me with a good memories. I am glad to meet you all.
Reviewed November 02, 2017
12345
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  • Very good location
  • Johor Bahru Old Chinese Temple
  • JB Sentral Railway Station is within 0.56 km