J5 Hotels Port Saeed
Free Wi-Fi

J5 Hotels Port Saeed

Al Garhoud Road, Deira, Dubai, United Arab Emirates, 33871
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Deluxe King - Bathroom J5 Hotels Port Saeed
Deluxe King - Bathroom
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    Lobby J5 Hotels Port Saeed
    Swimming pool [outdoor] J5 Hotels Port Saeed
    Fitness center J5 Hotels Port Saeed
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     J5 Hotels Port Saeed

    Guest reviews

    8.5
    Excellent
    /10
    (339 reviews)See what guests said
    10.0
    Exceptional

    "The staff is very competent and friendly."

    Robert

    -

    July 2, 2018

    8.9
    Excellent service
    Recommended by 96% of guests

    Property highlights

    Things you'll love

    • 590 meters to public transportation

    • Airport transfer

    • Currency exchange

    • Free Wi-Fi in all rooms!

    Excellent
    Location
    8.5
    See map
    Excellent location - 1.04 kilometers from city center
    Nearby
    Popular
  • Plug-Ins420 m
  • Zara Shop420 m
  • Early Learning Centre420 m
  • Damas430 m
  • Aminian Persian Carpets430 m
  • Magrudy’s430 m
  • Rituals440 m
  • Virgin Megastore440 m
  • Ajmal440 m
  • Mikyajy440 m
  • Value for money8.4
    Distance to city center0.0 Km
    Location rating8.5
    Nearest airportDubai International Airport (DXB)
    Distance to airport2.6 km
    Select your room
    8.4
    Excellent
    Room comfort & quality
    Deluxe King
    Deluxe King
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 double bed
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    Deluxe Suite
    Deluxe Suite
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 1 double bed
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    Deluxe Twin
    Deluxe Twin
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 2 single beds
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    Premium King
    Premium King
    ...
    • Room size: 33 m²/355 ft²
    • City view
    • 1 king bed
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    Deluxe Single
    Deluxe Single
    ...
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      Deluxe Room - Double
      Deluxe Room - Double
      ...
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        Deluxe Twin Room
        Deluxe Twin Room
        ...
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          Standard Double/Twin
          Standard Double/Twin
          ...
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            Suite - De Luxe
            Suite - De Luxe
            ...
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              DOUBLE PREMIUM - ROOM ONLY
              DOUBLE PREMIUM - ROOM ONLY
              ...
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                Have a question for J5 Hotels Port Saeed?

                What people love about the property

                • 9.6
                  Exceptional

                  "Hotel is centrally located, walking distance to a mall and metro station, hop on hop off bus terminal etc. I loved everything about this hotel - great work J5 t..."

                  Ritu

                  |

                  January 5, 2018

                • 10.0
                  Exceptional

                  "Good facilities, including fitness centre and swimming pool."

                  Stefan

                  |

                  May 2, 2018

                • 10.0
                  Exceptional

                  "Staff are very helpful , like im staying in a five star hotel specially Mr. hassan and Ms. Mae from the reception."

                  Eunice

                  |

                  August 11, 2018

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                More about J5 Hotels Port Saeed

                More about J5 Hotels Port Saeed

                10.0
                Exceptional

                "Clean and airy."

                Azlin

                |

                December 30, 2018

                An overview

                Show less

                What they offer

                9.6
                Exceptional

                "The staffs were polite and nice, they are helpful."

                Elaine J.

                |

                January 13, 2019

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                Nearest essentials

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show less

                What to eat nearby

                Arabic cuisine
                Arabic cuisine
                Vista Bar and Terrace
                3.7 km Arabic, Bar, Contemporary
                The Market Place
                5.2 km Arabic, Asian, Halal
                Al Khayma at Dubai Marine Beach Resort
                7.8 km Arabic, Halal, Lebanese
                American cuisine
                American cuisine
                Fuddruckers
                1.1 km American, Halal
                Soho Bar & Grill
                1.4 km American, Bar, Barbecue
                Champions Sports Bar
                1.6 km American, Bar, Pub
                Mediterranean cuisine
                Mediterranean cuisine
                Samad Al Iraqi Restaurant
                2.1 km Mediterranean, Seafood
                Tajin & Tanjiah
                3.3 km Mediterranean, Moroccan
                Baku Caspian restaurant and cafe
                6.0 km Mediterranean

                What's nearby

                Distances shown are straight-line distances on the map. Actual travel distances may vary.
                Show more

                Property's guest policies

                Show less

                Some helpful facts

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                Announcements

                Starting from March 1, 2017, this property will not be under Rotana’s management and will be managed by a different company; hence, the property will not award points or miles for stays and incidental charges dated after February 28, 2017.

                Real reviews from real guests

                Agoda Reviews (339)
                8.5
                /
                10
                Cleanliness8.6
                Facilities8.2
                Location8.5
                Room comfort and quality8.4
                Service8.9
                Value for money8.4
                Provided by verified guests of Agoda
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                All guests (339)
                All room types

                Show reviews that mention 

                Showing 209 verified guest comments
                12345
                10.0
                Exceptional
                Tarek from Lebanon
                Family with young children
                Deluxe Suite
                Stayed 11 nights in February 2019
                All was excellent during my stay (18 days)”
                My special thanks to Mr. Hassan in the front reception desk for his excellent welcome and high level of professionality on making my check-in very smooth and fast, also a special thanks to all lobby team for their professional service level.
                Reviewed March 04, 2019
                Dear Mr Tarek, Thank you for taking the time to post your review and share your experience with us. I am delighted to hear that you enjoyed your 11 nights stay with us. Thank you very much for your gracious comments. I have shared your compliments with the team especially to Hassan and they were delighted to receive such recognition. Thank you again for taking the time to share your recent experience, and do hope that we would have the pleasure of having you back to the hotel. Warm regards, Neil Fernandes Hotel Manager
                Responded March 05, 2019
                J5 Hotels Port Saeed
                8.0
                Excellent
                Moosa from Oman
                Couple
                Deluxe King
                Stayed 2 nights in June 2018
                ok”
                ok
                Reviewed March 04, 2019
                Dear Mr Mossa, We sincerely thank you for taking the time to share your experience with us. We’re very pleased to know that you had a good stay experience with us. Looking forward to having the pleasure of welcoming you once again to our Hotel in the near future. Sincerely, Neil Fernandes Hotel Manager
                Responded March 05, 2019
                J5 Hotels Port Saeed
                9.6
                Exceptional
                Tarek from Lebanon
                Family with young children
                Deluxe Suite
                Stayed 7 nights in February 2019
                Best hotel for my family stay ever”
                Thanks to the hotel management and especially the reception staff, i always face the same high quality of service, very quick check in and check out, making every thing easy for me and my family.. I would like to return to this hotel next time.
                Reviewed February 19, 2019
                Dear Valued Guest, Thank you for sharing your recent stay at J5 Hotels Port Saeed. We are pleased to hear that we are the best hotel that your family stayed in! We took great delight in your positive words about staff and services. I am also delighted that our Front Desk Staff were able to go the extra mile to make your stay truly memorable. Thank you for your kind words regarding their great service and I will surely share your compliments with them. Again thank you for your patronage and we can’t wait to see you again! Sincerely, Neil Fernandes Hotel Manager
                Responded March 03, 2019
                J5 Hotels Port Saeed
                5.2
                Hamad from United Arab Emirates
                Couple
                Deluxe King
                Stayed 1 night in February 2019
                No response over hotel email which provided throw Agoda ”
                The hotel staff very help full once you deal as face to face but over emails they are not and no any response. The hotel management should review similar comments and to work on it to achieve customer satisfactions. I would like to thank front disk staff May, John, and ornela
                Reviewed February 16, 2019
                Dear Valued Guest, Thank you so much for choosing to stay with us. We truly appreciate the time you have taken to share a review of your stay. First of all, please allow me to apologize for the inconvenienced you encountered. I would like to assure you that this is not our usual standards. Your comment has been carefully noted and conveyed with the concerned department and will ensure that this matter is carefully looked in to. Nevertheless, I am glad my colleagues May, John, and Ornella served you well. Your kind words of appreciation have been shared with them as feedback such as yours greatly inspires us to keep on improving each and every guest encounter. Once again that you for the valuable feedback and we hope you will allow us the opportunity to serve you better in the future. Sincerely, Neil Fernandes Hotel Manager
                Show more
                J5 Hotels Port Saeed
                9.6
                Exceptional
                WASIM from Saudi Arabia
                Family with young children
                Deluxe King
                Stayed 2 nights in January 2019
                My 7 days trip in Dubai”
                I lived in Dubai 7 days .after I stayed here 2 days in J5 then I lived in Ramada which was 5 Star hotel but I lived J5 more than Ramada. The satff was fabulous, helpful, rooms are clean and big, bigger than 5star hotels. And it's reasonable..
                Reviewed January 31, 2019
                Dear Valued Guest, Thank you for the wonderful review about us. We are glad that you had a pleasant stay and your kind comments about us are very uplifting. It truly warms our heart to know that we were able to meet your expectations and make your stay worthwhile. I am also pleased to hear your positive words towards our room, cleanliness and staff hospitality and level of service. We hope to see you back in the hotel on your next visit Kind regards, Neil Fernandes Hotel Manager
                Responded January 31, 2019
                J5 Hotels Port Saeed
                9.6
                Exceptional
                Elaine from United Arab Emirates
                Couple
                Deluxe King
                Stayed 1 night in January 2019
                Superb and Great Value for money”
                Our room was spacious with a kitchenette and washing machine. The staffs were polite and nice, they are helpful. Shopping mall, restaurants and metro train is just nearby, walking distance only. The hotel facilities are good. Just there is no exhaust fan inside the bathroom but all in all it is a great place to have your staycation.
                Reviewed January 13, 2019
                Dear Valued Guest, Thank you for sharing your stay experience with us at J5 Hotels Port Saeed. It is always rewarding to receive such great feedback from our guests and we are elated to note that the hotel has surpassed all expectations in terms of price, service, room, facilities and location. Your kind compliments will be passed on to the rest of the team as they would be delighted to know their efforts are well appreciated. I also appreciate your observation and we will be taking your comments into consideration for future development plans. It has been our pleasure looking after you and we look forward to seeing you again real soon in the near future. Sincerely, Neil Fernandes Hotel Manager
                Responded January 15, 2019
                J5 Hotels Port Saeed
                10.0
                Exceptional
                Robert from United States
                Business traveler
                DOUBLE DELUXE - ROOM ONLY
                Stayed 1 night in June 2018
                Exceptional”
                As a business traveler you can not go wrong with J5. Have stayed in a number of hotels in Dubai, yet I keep coming back to J5. The staff is very competent and friendly. They go out of their way to help. The location is excellent as very close to the airport, the Deira City Center Mall and to the main highway to most places: Route 11. Rooms are a good size. Most every room has a washing machine with built in dryer. The value for your money is excellent.
                Reviewed July 02, 2018
                Dear Valued Guest, You have made our day with your wonderful review and excellent rating! Having the opportunity to welcome familiar faces back is one of the greatest compliments that we can receive. We can't thank you enough for the kind words and we are delighted to know your stay was made wonderful because of the service of our colleagues. I will be sure to share with them your positive feedback. We also glad that our spacious room and its amenities brings convenience to your stay as well as the accessibility of our location. Again, we are grateful for your positive review and we are already looking forward to your next trip to Dubai. Sincerely, Neil Fernandes Hotel Manager
                Responded July 03, 2018
                J5 Hotels Port Saeed
                8.8
                Excellent
                Fazal from United Arab Emirates
                Couple
                DOUBLE DELUXE - ROOM ONLY
                Stayed 3 nights in May 2018
                Excellent staff and facilities”
                Our stay at this hotel has been excellent. Staff are very friendly; gym is functional with good selection of equipment; parking is okay and check-in is easy. Diera City Centre is about 8 minutes walk. Masjid is 4 mins walk. Restaurants are close to the hotel and within walking distance. Higly recommend this hotel.
                Reviewed May 11, 2018
                Dear Valued Guest, Thank you so much for your review of our hotel. We are delighted to know that you had an enjoyable stay and liked the accessibility of our location, staff and service provided. We also appreciated your recommendation of our hotel to your fellow traveller. We look forward to welcoming you again soon for another memorable experience!  Yours sincerely, Neil Fernandes Hotel Manager
                Responded May 13, 2018
                J5 Hotels Port Saeed
                8.0
                Excellent
                from Vietnam
                Couple
                Deluxe Twin
                Stayed 1 night in April 2018
                Near Airport”
                I booked this hotel because last day i come back to my country, this hotel is so close to Airport, You can buy souvenir at Day to Day Mall (Open untill 00:00 AM). Staff is friendly, but sound proofing is not good
                Reviewed May 09, 2018
                Dear Valued Guest, Thank you for your feedback. Glad to know that you appreciated the hotel’s convenient location and staff hospitality. Rest assured your feedback with regards to the soundproofing is well noted and we will look into these together with our Management team so that we can give you an even better guest experience. We hope to have the opportunity to welcome you back again for a better experience. Warm regards, Neil Fernandes Hotel Manager
                Responded May 13, 2018
                J5 Hotels Port Saeed
                8.4
                Excellent
                Carl
                Group
                Deluxe Twin
                Stayed 1 night in November 2018
                Good experience”
                We stayed there for only a couple of hours to rest and catch a flight. The proximity to the airport is perfect, the room we had was spacious and clean considering it was really affordable although our reservation was actually upgraded from a twin bed to apartment type. The only issue I had was with the noise supression as you can hear the vehicles outside and also the water running through the pipes between the walls of the rooms. Other than that, everything else was good.
                Reviewed December 04, 2018
                Dear Valued Guest, Thank you for taking the time to write a review about your experience at the J5 Hotels Port Saeed and it was indeed our pleasure having you as our valued guest. Thank you for the positive comments on our location, room, and cleanliness. However, we regret that you face some challenges with regards to the soundproofing of the room that you stayed in. Your feedbacks are carefully noted and will inform our Maintenance Team to have a look at how we can further improve the soundproofing of the room. Again we appreciate your time and feedback and we hope to welcome you back. Sincerely, Neil Fernandes Hotel Manager
                Responded December 06, 2018
                J5 Hotels Port Saeed
                9.2
                Exceptional
                SALEH from Oman
                Business traveler
                Deluxe King
                Stayed 1 night in November 2018
                Thanks a lot J5 Staffs”
                As usual its always about the staffs more than anything else. i am in Dubai twice a month and since very long time did not get the care and assistance i got in this hotel. From the moment you enter the place everyone is showing you that they care for you. Mr Ibrahim thanks a lot for everything, you are really the man that every hotel would really wish to have in managing the fiesta of diversity of clients. The hotel is close to Deira city centre and i was really impressed with the room which is really nice, spacious, good wifi speed and very clean. I would strongly recommend this hotel to everyone and certainly will be happy to go there again while visiting Deira. Once again Mr Ibrahim thanks again for the prompt assistance i have received from you and your team
                Reviewed December 01, 2018
                Dear Valued Guest, Thank you for taking the time to review J5 Hotels Port Saeed. I am very pleased to hear that your overall experience with us was great and that the service provided by our team lived up to your expectations. I will definitely share your lovely comments with our team especially to Ibrahim and I'm confident this will be a great motivation for them. I also appreciate your kind compliments on our spacious room, cleanliness, wifi connection and location. It was indeed a pleasure to have you, and we look forward to welcoming you back soon. I also would like to take this opportunity to inform you we now have a selection of studios, 1, 3 and 4 bedroom apartments and Villas which we manage as Holiday Homes in various locations within Dubai. If you are looking to experience a different part of Dubai I would be happy to offer you a good deal on our options. Sincerely, Neil Fernandes Hotel Manager
                Show more
                J5 Hotels Port Saeed
                9.6
                Exceptional
                Amal from Oman
                Couple
                Premium King
                Stayed 1 night in January 2019
                My choice”
                Always my choice whenever I have to do shopping in Deira. Walking distance to mini marts and City Center Deira. Friendly staff, comfortable and spacious rooms.
                Reviewed January 08, 2019
                Dear Valued Guest, Thank you for sharing your excellent experience during your stay at J5 Hotels Port Saeed and patronage. We are pleased to know that our hotel location provided you ease of access whenever you do shopping in Deira. We are also happy to hear that you enjoyed that comforts of the room and find it spacious. Thank you also for highlighting the friendliness of my colleagues. Rest assured your praise will pass on to them. We are all looking forward to seeing you soon. Warm Regards, Neil Fernandes Hotel Manager
                Responded January 13, 2019
                J5 Hotels Port Saeed
                10.0
                Exceptional
                Azlin from Malaysia
                Family with young children
                Deluxe Suite
                Stayed 1 night in December 2018
                Exceptional”
                Fast reception, we got a big room that fits everyone. Clean and airy.
                Reviewed December 30, 2018
                Dear Valued Guest, Thank you for the perfect 10 score! We are very glad that you had an excellent stay with us and my colleagues in the Reception, our spacious room and the cleanliness have contributed to a more convenient stay. Again thank you for the wonderful review and we hope to welcome you again for another wonderful experience. Warm regards, Neil Fernandes Hotel Manager
                Responded December 30, 2018
                J5 Hotels Port Saeed
                8.0
                Excellent
                Hubert from United Arab Emirates
                Solo traveler
                Deluxe King
                Stayed 1 night in December 2018
                Very good”
                I just wish there is electric outlet on bedside to charge my mobile.
                Reviewed December 20, 2018
                Dear Valued Guest, Thank you for taking the time to share your thoughts on your recent stay experience at J5 Hotels Port Saeed. Getting valuable feedback from guests is always appreciated and will help us to further improve better guest experience. It was a pleasure to have you stay with us and we look forward to welcoming you back soon. Warm regards, Neil Fernandes Hotel Manager
                Responded December 27, 2018
                J5 Hotels Port Saeed
                10.0
                Exceptional
                Inderjit from United Arab Emirates
                Family with young children
                Premium King
                Stayed 5 nights in December 2018
                Exceptional”
                really good service when you ask. Really clean room, you get what you need any time. staff is very polite. 1
                Reviewed December 17, 2018
                Dear Valued Guest, Thank you for taking the time to share this review with us. We are delighted to know that you had a lovely stay and especially pleased with your compliments about our staff and excellent service. Thank you also for highlighting the room cleanliness and the politeness of our staff. Also, I would like to take this opportunity to inform you we now have a selection of studios, 1, 3 and 4 bedroom apartments and Villas which we manage as Holiday Homes in various locations within Dubai. If you are looking to experience a different part of Dubai I would be happy to offer you a good deal on our options. Looking forward to welcoming you back soon! Regards, Neil Fernandes Hotel Manager
                Responded December 18, 2018
                J5 Hotels Port Saeed
                8.4
                Excellent
                Nasser from Oman
                Business traveler
                Deluxe King
                Stayed 2 nights in February 2018
                Good quite hotel not noisy, location excellent for movement to surround Dubai friendly staff ”
                Good quite hotel not noisy comfort bed good room with washing machine and dryer. Hotel, location excellent for movement to surround Dubai walking distance to Daira city center and City centre underground station, many restaurants around, friendly staff at your service at any time.
                Reviewed February 14, 2018
                Dear Mr. Nasser, Thank you for your kind review and for choosing to stay at J5 Hotels Port Saeed. We are glad that you had a wonderful stay with us. Truly pleased to learn that you were satisfied with our hotel particularly with our comfortable room with its in room facilities, our convenient location and most especially the warm and excellent service that our team has provided during your recent stay with us. Your affirmative words will certainly be shared with the entire team to keep them motivated. It was indeed our pleasure to serve you and we certainly look forward to welcoming you back in the near future. Warm regards, Neil Fernandes Hotel Manager
                Responded February 17, 2018
                J5 Hotels Port Saeed
                10.0
                Exceptional
                Hazel from Cambodia
                Family with young children
                Deluxe King
                Stayed 5 nights in January 2018
                Excellent in all spheres ”
                The rooms are big and clean. They have kitchen amenities as well as washing machine. Breakfast is excellent with a variety of items. It's near the city centre deira mall, variety of restuarants and close to metro. The staff are so courteous and the swimming pool has warm water and is well located. They also have gym & spa. Would definitely return and recommend this hotel to others.
                Reviewed February 02, 2018
                Dear Ms. Hazel, Thank you for your generous feedback regarding your recent stay at J5 Hotels Port Saeed. We are grateful to receive a perfect rating in your overall review. I am thrilled to learn that we were able to live up to your expectations in all aspects of the hotel. We are touched by the detailed compliments you have mentioned especially for highlighting our spacious and clean room with its in room facilities, rich breakfast selection, accessible location and most importantly the level of our hospitality. The entire team will be glad to know that you had an excellent stay with us. Thank you for high recommendation. It was indeed our pleasure to serve you and we certainly look forward to welcoming you back in the near future. Warm regards, Neil Fernandes Hotel Manager
                Responded February 03, 2018
                J5 Hotels Port Saeed
                8.0
                Excellent
                Edward from Canada
                Business traveler
                Premium King
                Stayed 2 nights in October 2017
                Great value for money”
                The clean well appointed rooms are a steal at the price lacking some features of the 5 star bracket the roo.s none the less are very comfortable and the beds particularly so. Water pressure in the showers seem to be an issue in the upper floors
                Reviewed November 01, 2017
                Dear Mr. Edward, Thank you for taking the time out to provide us your feedback. We are delighted that you found your visit worthwhile, describing our comfortable rooms with its in room facilities a great value for your money. I have made a note of your feedback with regards to the shower pressure on 10th floor and rest assured that the same has been shared with the concerned head of the department, to take the necessary measures in order to avoid reoccurrence We will be looking forward to seeing you once again at J5 Hotels Port Saeed. Warm regards, Neil Fernandes Hotel Manager
                Responded November 08, 2017
                J5 Hotels Port Saeed
                10.0
                Exceptional
                leng from Malaysia
                Business traveler
                Deluxe King
                Stayed 8 nights in September 2017
                great hotel for long or short stay travellers”
                i'm surprised to see a fully furnished studio room when i check in. the room comes with everything that you need to "feel at home". mini conduction cooker with hood, microwave, mini fridge & even a washer with dryer. room is being cleaned and tidy everyday. bed & pillows are comfy.location is great with 5min walk to city centre & 10min walk to metro. breakfast selection is limited and repeat everyday throughout my 8nights stay. hotel should make some changes. overall, good hotel to stay.
                Reviewed October 09, 2017
                Dear Valued guest, Thank you for taking the time to provide such positive comments about your stay with us. We are thrilled to learn that you were impressed with our hotel particularly with our fully furnished room with its inroom facilities and found our location great advantage to your stay. With regards to the breakfast selection we truly appreciate your feedback, rest assured it has been noted and will be considered for menu planning in the future. It was truly a pleasure to have you staying with us and certainly look forward to welcoming you back in the near future. Warm regards, Neil Fernandes Hotel Manager
                Responded November 08, 2017
                J5 Hotels Port Saeed
                8.0
                Excellent
                Edward from Canada
                Solo traveler
                Deluxe King
                Stayed 1 night in April 2017
                Great Value for money”
                It was a great experience at a great price, not a fancy hotel but good spacious rooms comfortable bed and very well kept a few minutes from the airport and a 5 minute walk from Diera City Center Mall. Staff very helpful. Happy to stay again
                Reviewed June 01, 2017
                Dear Guest, Thank you for your review online. I am happy to learn that you enjoyed your stay with us and the facilities and location were to your advantage. We look forward to welcoming you back soon to J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
                Responded June 19, 2017
                J5 Hotels Port Saeed
                12345
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                J5 Hotels Port Saeed
                |Excellent 8.5
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                • Excellent location
                • The Dubai Mall
                • Burj Khalifa Metro Station is within 0.59 km