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J5 Hotels Port Saeed
J5 Hotels Port Saeed
J5 Hotels Port Saeed
J5 Hotels Port Saeed
J5 Hotels Port Saeed
J5 Hotels Port Saeed
J5 Hotels Port Saeed

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8.7

Excellent

3,617 reviews

3,617 reviews

Housekeeping29
24-hour front desk10
Swimming Pool7
See map

8.7

Excellent

Location rating score

Excellent location - 1.04 kilometers from city center
Excellent for walking
Parking
FREE
Walkable places
Plug-Ins

420 m

Zara Shop

420 m

Early Learning Centre

420 m

Popular landmarks
Dubai Creek

4.1 km

The Dubai Mall

8.4 km

Dubai Aquarium & Underwater Zoo

8.6 km

Burj Khalifa

8.9 km

The Dubai Fountain

9.0 km

Closest landmarks
Damas

430 m

Aminian Persian Carpets

430 m

Magrudy’s

430 m

Rituals

440 m

Virgin Megastore

440 m

J5 Hotels Port Saeed

Al Garhoud Road, Deira, Dubai, United Arab Emirates, 33871 - See map

The car parking and the Wi-Fi are always free, so you can stay in touch and come and go as you please. Conveniently situated in the Deira part of Dubai, this property puts you close to attractions and interesting dining options. Don't leave before paying a visit to the famous Burj Khalifa. Rated with 3 stars, this high-quality property provides guests with access to restaurant, hot tub and fitness center on-site.

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Highlights

590 meters to public transportation

Front desk [24-hour]

Airport transfer

Currency exchange

Free Wi-Fi in all rooms!

Hygiene Plus
This property has self-selected and self-certified the following hygiene measures.Learn more
Safety Features
Staff trained in safety protocol
See all amenities
Preventative Equipment
Hand sanitizer
Sterilizing equipment
Health and Medical
First aid kit

Facilities

Front desk [24-hour]

Airport transfer

Valet parking

Free Wi-Fi in all rooms!

Fitness center

Sauna

Check-in/out [express]

Luggage storage

This property is in high demand!

4 travelers have booked today.

Value for money8.5
Distance to city center0.0 Km
Location rating8.7
Nearest airportDubai International Airport (DXB)
Distance to airport3.0 km

Rooms available at J5 Hotels Port Saeed

Excellent
Room comfort & quality

8.4

Deluxe King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 double bed
Enter dates to see prices
Deluxe Twin
...
  • Room size: 33 m²/355 ft²
  • City view
  • 2 single beds
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Deluxe Suite
...
  • Room size: 60 m²/646 ft²
  • City view
  • 1 double bed
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Premium King
...
  • Room size: 33 m²/355 ft²
  • City view
  • 1 king bed
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Double Deluxe
...
  • Room size: 75 m²/807 ft²
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
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Deluxe Room
...
  • Room size: 33 m²/355 ft²
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Suite Classic King Bed
...
  • Room size: 60 m²/646 ft²
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Deluxe King Suite (City View)
...
    Enter dates to see prices

    Frequently asked questions

    Does J5 Hotels Port Saeed have a hot tub?

    A hot tub is one of the facilities available at J5 Hotels Port Saeed.

    What time is check-in and check-out at J5 Hotels Port Saeed?

    Check-in is from 02:00 PM, and check-out is until 12:00 PM. You may request early check-in or late check-out during booking, subject to availability. Guests checking in or out before or after the designated periods may be charged an additional fee. The hotel offers luggage storage to guests for before check-in and after check-out. The front desk is always open, day or night.

    How do I get to J5 Hotels Port Saeed?

    J5 Hotels Port Saeed is easy to access from the airport. In fact, you can even book your airport transfer in advance for greater peace of mind with the additional charge of 120 AED. Just use the "Let us know what you need" section of the booking page to let the hotel know you want a ride, and they will contact you via the Agoda messaging service. For those who wish to drive their own cars, J5 Hotels Port Saeed has a car park right on site for maximum convenience. Parking is free for guests. Parking options include a full-service valet for total ease. If you're looking for an easy way to get around Dubai with private transportation, the hotel can arrange car rental for you.

    Is breakfast offered at J5 Hotels Port Saeed?

    Wake up to a great buffet breakfast at J5 Hotels Port Saeed. Adults can enjoy breakfast offered with an additional charge of 49 AED if not included in the room rate. You may save on breakfast costs with Agoda by booking a room with breakfast, which is often included for less than buying it at the hotel.

    What are my dining options at J5 Hotels Port Saeed?

    J5 Hotels Port Saeed features an on-site restaurant for your dining convenience. To meet any special dietary requirements, halal diet is prepared with the utmost care and attention.

    What is the smoking policy at J5 Hotels Port Saeed?

    J5 Hotels Port Saeed does not permit smoking in any of its rooms, but allows smoking in designated areas.

    What is the closest train, metro, or bus station to J5 Hotels Port Saeed?

    Burj Khalifa Metro Station is the closest train, metro, or bus station, about 580 m away from J5 Hotels Port Saeed.

    What restaurants are nearby J5 Hotels Port Saeed?

    J5 Hotels Port Saeed is located in Deira, famous for good restaurants such as Colors Cafe, Sarhad Darbar Restaurant and Charlotte Pastries.

    What popular shopping places are close to J5 Hotels Port Saeed?

    J5 Hotels Port Saeed is located in Deira area which features shopping places such as Dubai Spice Souk, Deira City Center Shopping Mall and City Centre Deira Mall.

    What are popular attractions near J5 Hotels Port Saeed?

    Guests at J5 Hotels Port Saeed can easily visit Dubai City Tower, park deira duabi and Baniyas Square located in the Deira area.

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    Explore the neighborhood

    What people love about J5 Hotels Port Saeed

    • 9.2

      Exceptional

      "It was an excellent stay there in the J5 hotels port Saeed."

      Ahmed

      |

      August 22, 2022

    • 10

      Exceptional
      Staff 

      "Staff is highly professional and cooperative"

      Junaid

      |

      March 25, 2022

    • 9.6

      Exceptional

      "Nice hotel with all facilities"

      Junaid

      |

      March 19, 2022

    Overall rating:

    8.7

    Excellent
    3,617 reviews
    Cleanliness
    8.7
    Facilities
    8.3
    Location
    8.7
    Read all reviews >
    What travelers say they love:
    Good place, staff is very helpful and polite and the price i...
    Mohamad from United Arab Emirates
    Business traveler
    More about J5 Hotels Port Saeed

    More about J5 Hotels Port Saeed

    J5 Hotels Port Saeed

    Never miss a single attraction in Dubai when staying at J5 Hotels Port Saeed. Getting around in Dubai is easy when staying at this hotel, strategically placed right in the heart of the city. Experience the joy of multiple options for activities at this convenient location! J5 Hotels Port Saeed is a perfect starting point for numerous sightseeing and tourist choices, with a location just 8.8 km from the Burj Khalifa.
    Every effort is made to make guests feel comfortable by providing the best in services and amenities. Keep up with all your communications easily with the hotel's free Wi-Fi. Getting from and back to the airport can be easily arranged with the hotel's airport transfer services. Car hire services provided by the hotel make exploring Dubai even more convenient.
    Guests can enjoy free parking right at the hotel. Front desk services including concierge service, express check-in or check-out, luggage storage and safety deposit boxes can assist with your needs. Getting tickets for the city's best entertainment is easy through the hotel's tours. Get cozy and warm in the lobby with the hotel's charming on-site fireplace.
    Packing light is possible at J5 Hotels Port Saeed thanks to the hotel's laundromat, dry cleaning service and laundry service keeping your clothes clean. Feeling lazy? In-room conveniences like 24-hour room service, room service and daily housekeeping let you get the most out of your room time. Forgot to pack something? All your last-minute needs can be fulfilled by the convenience stores, saving you time and hassle. For the comfort and health of all guests, smoking is not permitted anywhere within the hotel.
    Smoking is allowed only in the designated smoking areas provided by hotel.
    Designed for comfort, all guestrooms offer a range of amenities to ensure a restful night. For your comfort, some rooms at the hotel are equipped with blackout curtains and air conditioning. Some rooms at J5 Hotels Port Saeed even come with extra design features such as a separate living room. In-room entertainment amenities are available in some rooms and include daily newspaper, television and cable TV.
    In some select rooms, you can find a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. It's good to know that a hair dryer, toiletries, bathrobes and towels are provided in some guest bathrooms.


    Dining and things to do

    Every day at J5 Hotels Port Saeed begins with a delicious in-house breakfast. A variety of convenient and tasty dining options are waiting for you at the hotel, for whenever you get hungry. If you're picky about eating, don't worry! J5 Hotels Port Saeed has a selection of cuisine types including halal options. A memorable night with your travel companions can be had without going far, at the hotel's bar.
    For the ultimate convenience, you can even have groceries delivered to your room at J5 Hotels Port Saeed, with their exclusive service.
    Hotel's host of recreational offerings ensures you have plenty to do during your stay. End your days in total relaxation with a visit to the hot tub, steam room and sauna. Spend some time relaxing at the hotel's pool. Sip your favorite cocktail outdoors at the hotel's poolside bar.
    Check out the hotel's fitness facility to stay fit and firm on vacation.


    Around the property

    Don't miss out on all that Dubai has to offer during your stay at J5 Hotels Port Saeed. Don't forget to stop by The Dubai Fountain located 8.9 km away, where everyone who visits Dubai wants to have their photo taken. Never forget your time in Dubai with a special gift or trinket from The Dubai Mall just 8.3 km away.

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    Amenities and facilities
    Excellent
    Facilities

    8.3

    Most talked about facilities

    Housekeeping

    19 mentions

    Breakfast

    14 mentions

    Swimming Pool

    7 mentions

    Internet

    7 mentions

    Languages spoken

    • English
    • Arabic
    • Filipino
    • French
    • Hindi

    Accessibility

    • Wheelchair accessible

    Internet access

    • Free Wi-Fi in all rooms!
    • Internet services
    • Wi-Fi in public areas

    Things to do, ways to relax

    • Fitness center
    • Hot tub
    • Sauna
    • Spa
    • Steamroom
    • Swimming pool [outdoor]
    • Tours

    Cleanliness and safety

    • Anti-viral cleaning products
    • Body thermometer
    • Breakfast in room
    • Breakfast takeaway service
    • Cashless payment service
    • Daily disinfection in all rooms
    • Daily disinfection in common areas
    • First aid kit
    • Guest rooms seal after sanitization
    • Hand sanitizer
    • Hot water linen and laundry washing
    • Hygiene certification
    • Individually-wrapped food options
    • Physical distancing of at least 1 meter
    • Professional-grade sanitizing services
    • Room sanitization opt-out available
    • Rooms sanitized between stays
    • Safe dining setup
    • Sanitized kitchen and tableware items
    • Shared stationery removed
    • Staff trained in safety protocol
    • Sterilizing equipment
    • Temperature check for guests and staff

    Dining, drinking, and snacking

    • Bar
    • Coffee shop
    • Grocery delivery
    • Kitchen
    • Poolside bar
    • Restaurant [halal]
    • Restaurants
    • Room service [24-hour]

    Swimming & soaking

    • Hot spring bath

    Services and conveniences

    • Air conditioning in public area
    • Concierge
    • Convenience store
    • Currency exchange
    • Daily housekeeping
    • Doorman
    • Dry cleaning
    • Elevator
    • Facilities for disabled guests
    • Fireplace
    • Food delivery
    • Heating in public area
    • Invoice provided
    • Ironing service
    • Laundromat
    • Laundry service
    • Luggage storage
    • Meeting/banquet facilities
    • Postal service
    • Safety deposit boxes
    • Smoke-free property
    • Smoking area

    For the kids

    • Babysitting service
    • Family room
    • Kids meal

    Land sports

    • Golf course (within 3 km)

    Access

    • Check-in/out [express]
    • Check-in/out [private]
    • Fire extinguisher
    • Front desk [24-hour]
    • Non-smoking rooms
    • Pets allowed
    • Safety/security feature
    • Security [24-hour]
    • Smoke alarms

    Getting around

    • Airport transfer
    • Car park [free of charge]
    • Car park [on-site]
    • Rental car
    • Valet parking

    Available in all rooms

    • Air conditioning
    • Bathrobes
    • Bathtub
    • Blackout curtains
    • Carpeting
    • Closet
    • Coffee/tea maker
    • Daily newspaper
    • Desk
    • Free bottled water
    • Hair dryer
    • Heating
    • High floor
    • In-room safe box
    • Interconnecting room(s) available
    • Internet access – wireless
    • Ironing facilities
    • Kitchenette
    • Kitchenware
    • Microwave
    • Mini bar
    • Non-smoking
    • Private bathroom
    • Refrigerator
    • Satellite/cable channels
    • Seating area
    • Sewing kit
    • Shoeshine kit
    • Shower
    • Slippers
    • Smoke detector
    • Sofa
    • Telephone
    • Toiletries
    • Towels
    • Wake-up service
    • Wi-Fi [free]
    Food and dining
    Breakfast options
    • Buffet
    Restaurants on site

    J5 Cafe Restaurant

    • Cuisine: International
    • Menu: Buffet
    Location
    Al Garhoud Road, Deira, Dubai, United Arab Emirates, 33871
    Excellent
    Location

    8.7

    Airports

    • Dubai International Airport (DXB)
      3.0 km 24 min drive
    • Sharjah International Airport (SHJ)
      20.0 km 34 min drive

    Public transportation

    • Burj Khalifa Metro Station
      590 m 3 min drive
    • Deira City Center Metro Station
      630 m 12 min walk

    Hospital or clinic

    • Mediclinic Welcare Hospital
      940 m 19 min walk

    Shopping

    • The Dubai Mall
      8.4 km

    Convenience store

    • On-site

    Cash withdrawal

    • ATM
      180 m 3 min walk
    What's nearby

    Popular landmarks

    • Dubai Creek
      4.1 km
    • The Dubai Mall
      8.4 km
    • Dubai Aquarium & Underwater Zoo
      8.6 km
    • Burj Khalifa
      8.9 km
    • The Dubai Fountain
      9.0 km
    • Wild Wadi Waterpark
      19.6 km
    • Burj Al Arab
      19.7 km
    • Ski Dubai
      20.6 km
    • Dubai Miracle Garden
      23.5 km
    • Atlantis Aquaventure Waterpark
      25.5 km

    Nearby landmarks

    • Plug-Ins
      420 m
    • Zara Shop
      420 m
    • Early Learning Centre
      420 m
    • Damas
      430 m
    • Aminian Persian Carpets
      430 m
    • Magrudy’s
      430 m
    • Rituals
      440 m
    • Virgin Megastore
      440 m
    • Ajmal
      440 m
    • Mikyajy
      440 m
    Distances shown are straight-line distances on the map. Actual travel distances may vary.
    Property policies
    Children and extra beds

    Extra beds are dependent on the room you choose. Please check the individual room capacity for more details.

    All children are welcome.

    Infant 0-1 year(s)
    Stay for free if using existing bedding.
    Baby cot/crib available upon request
    Children 2-12 year(s)
    Must use an extra bed
    If you need an extra bed, it will incur an additional charge.
    Guests 13 years and older are considered as adults
    Must use an extra bed which will incur an additional charge.
    Others
    • The property does not accept bookings from non-married couples. All couples checking into the same room must present a valid marriage certificate upon check-in as per the law. Otherwise, the property may reject the booking or request that a second room be booked.
    • Please note that :
      Only the following IDs are valid for guests checking in:
      • UAE National ID (for UAE Citizens and Residents)
      • Passport (for all guests)
      Please note that, UAE driving license is no longer acceptable, taking into consideration that all citizens and residents should now have a valid UAE National ID and should use it upon checking in. In case of the UAE National ID is not available, the passport should be used instead.
    • A tourism tax will be charged directly at the property. The tourism tax is per room .
    • Shuttle service with no additional charge on weekdays from hotel to Dafza (Dubai Airport Free Zone) at 8.30 AM and from Dafza to hotel at 5PM
    • The minimum age of guests to check in is 18 years if unaccompanied by an adult.
    • When booking more than 5 rooms, different policies and additional supplements may apply.
    Some helpful facts

    Check-in/Check-out

    • Check-in from14:00
    • Check-out until12:00

    Getting around

    • Airport transfer fee120 AED
    • Distance from city center0.0 Km
    • Travel time to airport (minutes)5

    Extras

    • Breakfast charge (unless included in room price)49 AED

    The property

    • Local Tax ID/ Rental License10 AED/- Tourism Dirham
    • Number of floors11
    • Number of restaurants1
    • Number of rooms 134
    • Room voltage220
    • Year property opened1999
    Property announcements

    Starting from March 1, 2017, this property will not be under Rotana’s management and will be managed by a different company; hence, the property will not award points or miles for stays and incidental charges dated after February 28, 2017.

    Reviews of J5 Hotels Port Saeed from real guests

    Provided by verified guests of Agoda
    8.6
    /
    10
    Cleanliness8.7
    Facilities8.3
    Location8.7
    Room comfort and quality8.4
    Service9.0
    Value for money8.5
    High score for Dubai
    Rating
    9+ Exceptional (155)
    8-9 Excellent (60)
    7-8 Very Good (61)
    6-7 Good (23)
    <6 Below Expectation (19)
    Time of the year
    Mar - May (81)
    Jun - Aug (50)
    Sep - Nov (82)
    Dec - Feb (105)
    All guests (598)
    All room types
    All languages

    Show reviews that mention 

    Showing 318 verified guest comments
    12345
    10.0
    Exceptional
    Imran from Malawi
    Business traveler
    Deluxe Twin
    Stayed 1 night in March 2019

    Good location, very good staff”

    Arrived early. They processed my early check in without a fuss. Farook at the front counter was very helpful in everything. The friendly staff made me feel comfortable and provided whatever information required with a smile. The rooftop swimming pool is a delight, overlooking the beautiful nearby mosque, and opened until 11pm. The rooms were clean and spacious, with the kitchenette and washing machine an added benefit which I didn't use The metro is 650m away, with the deira city centre mall closer than that. There's a 24 hour grocery store less than 200m away for your supplies I stayed at 3 hotels in Dubai on this trip. All 3 were good, but this hotel was the best

    Reviewed March 09, 2019

    See room deals

    Dear Valued Guest, We are extremely delighted to hear you had an enjoyable stay with us, and we thank you for your commendation and perfect 10 score rating. We greatly appreciate and value your feedback, particularly your kind words about our location, rooftop pool, and its view, room and staff. Your feedback has greatly encouraged us to continue providing our guests with a memorable experience. I will surely share your kind words to my colleagues especially to Farook of Front Desk as this will surely boost his confidence in continuously giving exceptional service. It is truly a pleasure to have you staying with us and certainly look forward to welcoming you back in the near future. Best regards, Neil Fernandes Hotel Manager

    Responded March 21, 2019
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Jhoanna from United Arab Emirates
    Couple
    Deluxe
    Stayed 1 night in October 2021

    ❤”

    It was my first time with my partner to booked in j5 rimal port saeed and I can say that we really enjoyed our stay even for a short time.. Actually, we used to booked our stay at j5 rimal murraqabat.. But our stay in this hotel is evenmore better.. The staff are really awesome, very welcoming and approacheable.. A good example of Mr.Savito from the reception..Thank you for your warm welcome And for your good service❤ Actually its EXCELLENT👍 Keep it up😉 The room was really nice and clean.. Expectations exceeded... I would gladly recommend this hotel for sure...❤

    Reviewed October 12, 2021

    See room deals

    Dear Valued Guest, Thank you for taking the time to share your experience during your recent stay with us and we are very happy to know that you had a great time. It’s a delight to read that the room. cleanliness, staff, and service left a lasting impression and exceeded your expectations. Savito and the rest of the team appreciated the recognition and will use it as an inspiration to continue creating memorable stay experiences for all our esteemed guests like you. Once again, we thank you for staying with us and for the recommendation. We hope to see you at the hotel again soon. Warm regards, Ayman Gamal Room Division Manager

    Responded October 12, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Cristel from United Arab Emirates
    Couple
    Deluxe King
    Stayed 1 night in May 2021

    Geniune hospitality”

    As always the best staff mr hassan and mr savito. Invlude mr fatur.. always taking care of us. Giving us an extra miles service and happy ambience in the reception area. I felt like im home everytime im visiting j5 hotel port saed. I felt relax and stress free when im staying in their clean and accesable room. Everything i need was there and if i need something the guy in housekeeping mr L i forgot his name was very polite

    Reviewed May 11, 2021

    See room deals

    Dear Valued Guest, Thank you for taking the time to provide a review of your stay at the J5 Hotels – Port Saeed. We are pleased to know that you enjoyed your stay and that our team was able to provide you with outstanding and genuine hospitality. Glad to hear also the room and cleanliness made you feel relaxed, stress-free, and at home. I agree with you the room is indeed complete with basic kitchen tools and equipment to make it more convenient for guests who stay with us for a short or long period. Thank you for the glowing comments you shared about Lukman. Your kind words will surely encourage him to keep creating a memorable experience for our guests. We would love to have you stay with us again in the future. Again, thank you for taking the time to let us know how much you enjoyed your stay. Warm regards, Ayman Gamal Room Division Manager

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    J5 Hotels Port Saeed
    10.0
    Exceptional
    Mohammad from Kuwait
    Business traveler
    Deluxe King
    Stayed 5 nights in December 2021

    Mohd. From kuwait”

    Hotel is very close to dxb int. Airport Staff are very friendly and very helpful specially mr farouk and an arab lady from reception desk, and hotel manager, they are doing their best to fulfill your queries, room and bathroom are very spacious equipped with kitchenette , tea and coffee maker, washing machine, multi tv channels, very hight internet speed, free car park at basement, hotel is very clean and secure, next to city center Deira shopping mall, …..etc.

    Reviewed December 17, 2021

    See room deals

    Dear Valued Guest, Thank you for staying with us at J5 Hotels Port Saeed. It’s wonderful to read that you’re happy with your stay and had a great experience in the hotel. It’s a joy to hear that the team in particular Farouq, Ahlam, and Ibrahim met your expectations when it comes to looking after you during your stay and made your stay truly memorable. We motivate our team to create a positive impression on our guests and we are happy that you recognized them. Rest assured your compliments will be shared as this kind of feedbacks will inspire and motivate them. We are also happy to hear that you find the hotel in a good location and the room was ideal for your stay especially the in-room amenities, size, and cleanliness. Again thank you for taking the time to share your stay experience. All of us here look forward to having you back for yet another memorable stay in the not too distant future! Warm regards, Ayman Gamal Room Division Manager

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    J5 Hotels Port Saeed
    10.0
    Exceptional
    Travis from Sri Lanka
    Solo traveler
    Deluxe Twin
    Stayed 7 nights in September 2020

    Very good hotel ”

    This is the second time I've stayed at this hotel last time one month and this time one week. Very good hotel from the front desk to house keeping, cleanliness, facilities are excellent. Centrally located and close proximity to shopping centre, public transport, international airport. Happy to recommend this hotel to anybody who wants an amazing stay in Dubai.

    Reviewed September 27, 2020

    See room deals

    Dear Valued Guest, Thank you for taking the time to share your review of your stay at J5 Hotels Port Saeed and for the full score rating. We are delighted that you had a wonderful stay and would recommend our property. Happy to hear also that the services of our staff, cleanliness, and facilities met your expectations and that you have found our location to be convenient due to the accessibility to the many shops, restaurants, public transportation, and airport. Your kind compliments to the Team will definitely motivate them to keep the good works and to continue delivering exceptional guest experiences. We look forward to your continuous support and we hope for more opportunities to serve you again soon. Sincerely, Ayman Gamal Room Division Manager

    Responded October 04, 2020
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Ahmad from United Arab Emirates
    Couple
    Deluxe King
    Stayed 1 night in March 2020

    Awesome stay !!!”

    What can i say, it feels like home..the cleanliness, friendliness, support by the staff is unbelievable. They are helpful especially at the front desk with Farouk and Nina and ofcourse the man himself Mr John the manager ! Cheers guys and for many more visits to come! Abed.

    Reviewed March 15, 2020

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    Dear Valued Guest, Thank you for taking the time to share your awesome stay experience with us. We strive to be your home away from home and I am most delighted to read that you were well taken care of by our team, in particular Farouk, Nina, and Mr. John Manaohar. Happy to hear also the general cleanliness is up to your satisfaction. Thank you for your kind remarks. My team and I look forward to serving you again. Warm regards, Neil Fernandes Hotel Manager

    Responded March 22, 2020
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Mohammad from Kuwait
    Business traveler
    Deluxe King
    Stayed 4 nights in December 2020

    Mohd. Kuwait”

    Prime location near DXB airport and city center diera, staff are very friendly specially mr.Savito from front desk, hotel is very clean, spacious room with small kitchenet, comfy bed, clean bathroom equiped with waching machine, house keeping are excellent, free high speed internet, free car park at the basement ...etc...

    Reviewed January 04, 2021

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    Dear Valued Guest, Thank you for the wonderful review and perfect score rating! It gives us much pride and delight that you appreciated our hotel as a convenient place to stay and the room had all the amenities that you could have needed. It is also nice to hear that the staff helped to make your experience such a positive one. I’ll pass along the kind words to Savito and Housekeeping Team to let them know that they exceeded your expectations. It has been a pleasure to have you with us and we hope to see you again in not too distant future. Sincerely, Ayman Gamal Room Division Manager

    Responded February 21, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Aretha from South Africa
    Business traveler
    Deluxe Twin
    Stayed 4 nights in June 2021

    Exceptional”

    I am very pleased with the stuff , they are friendly all the time .. I would like to mention few names like Ana, Edward, Farouq , Savito and Ahlam especially the Manager Mr Ibrahim but not Excluding the rest like cleaners and house keeping . I like the location because the metro is nearby

    Reviewed July 05, 2021

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    Dear Valued Guest, Thank you for your recent stay visit at J5 Hotels-Port Saeed. We are gratified to receive such kind words of appreciation. We always aim to go beyond our customer’s expectations and we are glad that we achieved it. Rest assured your delightful feedback with my colleagues especially Edward, Ana, Farouq, Savito and Mr. Ibrahim will be shared. They are very passionate about what they are doing so our guests experienced extraordinary service always and I am proud to be working with them. We are fortunate to be located in a very accessible location, shops and restaurants are a nearby and short walk to the metro station which is very convenient for our guests. It is our pleasure to have been of service to you during your stay. We look forward to your next visit to J5 Hotels Port Saeed. Warm regards, Ayman Gamal Room Division Manager

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    J5 Hotels Port Saeed
    10.0
    Exceptional
    Rasheed from United Arab Emirates
    Solo traveler
    Deluxe Twin
    Stayed 1 night in November 2020

    Amazing stay ”

    Nice stay❤️ clean and enjoy And staff treated me well speciallymr: savito his amazing man whatever I expect his arrange for me to room before I enter my room.Mr: Farouk very polite man and friendly I definitely come back to here Once again thank you so much

    Reviewed November 19, 2020

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    Dear Valued Guest, Thank you very much for your feedback. We took delight in reading the details about your stay and your experience at the hotel. We are heartened to receive all your compliments and are glad that you felt well looked after by our team members, especially Savito and Farouq of Front Desk. Your generous words of appreciation have been shared and everyone is most appreciative. Do stay with us again on your next trip to Dubai, it would be our pleasure to welcome you back. Warm regards, Ayman Gamal Room Division Manager

    Responded November 19, 2020
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Saleh from United Arab Emirates
    Solo traveler
    Deluxe Twin
    Stayed 5 nights in June 2021

    The best ”

    The rooms were clean, very comfortable, and the staff was amazing. They went over and beyond to help make our stay enjoyable. I highly recommend this hotel for anyone visiting. I would like to thank the leader Mr.Ayman .

    Reviewed June 26, 2021

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    Dear Valued Guest, Thank you for your kind words and high rating! It's a delight to hear that our staff, room cleanliness, and comforts made your stay even more enjoyable. Equally pleasing to hear that you considered our property the "Best". We really appreciate your kind words and recommendation. Know that you are always welcome here and we would be glad to have you again with us on your next visit. Warm regards, Ayman Gamal Room Division Manager

    Responded June 27, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Deepali from United Arab Emirates
    Couple
    Deluxe
    Stayed 17 nights in October 2021

    Memorial Stay”

    nice location and good hotel rooms special thanxx to Edward from reception for smooth check-in,farukh for always on toe to complete our request on time and Anna and Ahala are very professional towards hospitality and bell boy I forget the name fillipino is very professional and special thanxx to samsher from restaurant for making our stay more memorial as his smile makes our day always.and whole housekeeping team for good services.see you all again...

    Reviewed November 17, 2021

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    Dear Valued Guest, We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role in our guests' overall experience. Equally pleasing to hear that Edward, Farouq, Anna, Ahlam, Ruben, and Shamsheer took great care of you and exceeded your expectations. They will be very happy to receive such wonderful comments. Thank you for taking the time to highlight the work of our Housekeeping Team. Thank you once again for your kind compliments and we hope your next stay is just around the corner. Warm Regards, Ayman Gamal Room Division Manager

    Responded November 18, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    ehab from Russia
    Business traveler
    Deluxe Twin
    Stayed 5 nights in December 2021

    amazing hotel”

    Amazing service, very fiendly and welcoming staff. roomm space is good, food is delicious. housekeeping is great, location of the hotel is amazing as it is near diera city centre. Overall 10/10 would recommend you stay at J5. Special thanks to Ana and Ahlam in front office, and Kipaa in restuarant and lastly the bellman Bandika. Thank you for such an amazing experience.

    Reviewed December 16, 2021

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    Dear Valued Guest, Thank you for the perfect rating! Our staff aims to exceed customers' expectations and it gives us great pleasure to know that you had an excellent time with us here. Thank you for your kind compliments to the hotel and team. I will certainly pass along your kind words to Ana, Ahlam, Kippa, and to the rest of the team as it will be an added encouragement to continue to strive for service excellence for all our guests. Glad to hear also that you enjoyed our spacious room, delicious food, and convenient location. We hope to welcome you back to J5 Hotels Port Saeed on your next visit to the city. Kind regards, Ayman Gamal Room Division Manager

    Responded December 16, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Mahammed from India
    Couple
    Deluxe
    Stayed 12 nights in December 2021

    One of the best!!!!”

    Its just awsome… we had fantastic time. Each and every employee of this hotel is good at what they do kind and polite. Rooms are clean and just an amazing stay.

    Reviewed December 25, 2021

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    Dear Valued Guest, We are happy to hear that you had a fabulous stay and thank you for the generous rating! Your wonderful comments warm our hearts and give us great motivation in providing you with the best service. Thank you so much for the glowing review and we hope to welcome you back again soon at the hotel. Warm regards, Ayman Gamal Room Division Manager

    Responded December 28, 2021
    J5 Hotels Port Saeed
    9.6
    Exceptional
    Theresa from Philippines
    Solo traveler
    Deluxe King
    Stayed 3 nights in February 2021

    Great staff and better than I expected”

    First and foremost, staff were very accommodating. I greatly appreciate their effort to provide me a room for an early check-in, thank you to John and Savito at Frontdesk. Every staff I meet were warm and friendly, smile can be seen in their eyes, as their actual smile are hidden by the mask. They were always ready to lend a hand and makes sure your stay is comfortable. The hotel itself has a great location, clean and has very good amenities. I highly recommend and would not hesitate to book it again. Thank you J5 hotels. Stay safe and God bless.

    Reviewed February 07, 2021

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    Dear Valued Guest, Thank you for taking your time to write this generous review. As we strive to create memorable hotel experiences for our guests, we are glad that our team, in particular John and Savito, played a significant role in enhancing your stay and your kind words will definitely motivate the team to keep up our high standards. Thank you for recommending us to your fellow travelers and we look forward to your next visit to J5 Hotels Port Saeed. Warm regards, Ayman Gamal Room Division Manager

    Responded February 21, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Cristel from United Arab Emirates
    Couple
    Deluxe King
    Stayed 1 night in June 2021

    AT HOME”

    As always thank you MR SAVITO AND MR HASSAN for accomodate us. I got suprised when they know already whats my special request its excellent they exceed my expectations. You will never find that kind of gesture and hospitality in other hotels. So im very thankful to have u guys as part of j5 crew. Keep it up and keep smiling.

    Reviewed June 04, 2021

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    Dear Valued Guest, Thank you for the lovely review and perfect score rating. We strive to provide every guest with a seamless and enjoyable stay and it is heartening to learn that we were able to meet your expectation. Nice to hear also that Hassan and Savito of the Front Desk were able to provide you exceptional service and were instrumental in making your experience once again such a positive one. We do hope to welcome you back again soon for another memorable experience. With kind regards, Ayman Gamal Room Division Manager

    Responded June 10, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Mohammad from Kuwait
    Solo traveler
    Deluxe King
    Stayed 3 nights in December 2020

    Bader kuwait”

    Hotel near dubai airport and city center deira,very clean,spacious room with small kitchenet,comfy bed,free high speed internet,free car park,very friendly staff specially mr.savito from front desk very helpfull.

    Reviewed January 07, 2021

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    Dear Valued Guest, We appreciate that you took the time to share your experience with us and grateful to receive a high rating in your overall review. We are very happy to learn that we have satisfied your expectations in terms of our hotel location, cleanliness, spacious and equipped room, internet connection, parking, and friendly service. We will definitely share this review with our staff especially with Savito to let him know that he has exceeded your expectations. We look forward to your next visit and the opportunity to serve you again here at our hotel. Warm regards, Ayman Gamal Room Division manager

    Responded February 21, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    Tarek from Lebanon
    Family with young children
    Deluxe Suite
    Stayed 11 nights in February 2019

    All was excellent during my stay (18 days)”

    My special thanks to Mr. Hassan in the front reception desk for his excellent welcome and high level of professionality on making my check-in very smooth and fast, also a special thanks to all lobby team for their professional service level.

    Reviewed March 04, 2019

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    Dear Mr Tarek, Thank you for taking the time to post your review and share your experience with us. I am delighted to hear that you enjoyed your 11 nights stay with us. Thank you very much for your gracious comments. I have shared your compliments with the team especially to Hassan and they were delighted to receive such recognition. Thank you again for taking the time to share your recent experience, and do hope that we would have the pleasure of having you back to the hotel. Warm regards, Neil Fernandes Hotel Manager

    Responded March 05, 2019
    J5 Hotels Port Saeed
    9.6
    Exceptional
    Mohamad from United Arab Emirates
    Couple
    Deluxe
    Stayed 9 nights in November 2021

    Best Staff & Best Location ”

    Excellent location with Excellent support staff especially Mr Savito front office incharge was amazing to support any time , Room Size very comfortable with build in facilities , next to one of the best shopping Mall in Dubai Deira City Center , 200 Meter walk to metro, very near to Airport, friendly feeling, Food prices very reasonable with good Food quailty. Sure I'm always recommending this great Hotel in Dubai

    Reviewed November 29, 2021

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    Dear Valued Guest, Thank you for taking the time to share your stay experience at J5 Hotels Port Saeed. We are glad that your overall stay had been satisfactory and impressed with the quality of service that our staff extended to you during your stay. Thank you also for highlighting the positive impression you had with Savito, I am certain that he'll be glad to know that he made an impact on your stay. It's great to hear also our spacious room, in-room facilities, convenient location, food quality at reasonable prices added value to your stay. Again thank you very much for your review and recommendation. We look forward to the pleasure of welcoming you back again. Sincerely yours, Ayman Gamal Room Division Manager

    Responded November 30, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    jamail from Philippines
    Group
    Deluxe King
    Stayed 7 nights in October 2020

    BEST HOTEL”

    I, stayed here for 10 days and i really enjoyed it. Location wise 5 miutes walk to Deera mall and lots of asian resto around...Hotel service is excellent, the receptionist was so kind and ready to assist anytime.

    Reviewed July 11, 2021

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    Dear Valued Guest, Thank you very much for taking the time to share your kind review of J5 Hotels Port Saeed. Glad to hear you had an enjoyable stay with us. Your kind compliments will surely be shared with the rest of my team, who contributed to a wonderful stay. We are fortunate to be situated in such a strategic location, you can simply find shopping and eating places just within close proximity! Once again thank you for your kind words. We hope to have the pleasure of welcoming you back again. Warm regards, Ayman Gamal Room Division Manager

    Responded July 15, 2021
    J5 Hotels Port Saeed
    10.0
    Exceptional
    HAKIM from France
    Solo traveler
    Deluxe King
    Stayed 5 nights in December 2020

    Deserve one more star”

    Very welcoming staff as always New restaurant not yet functional Very clean room thanks to Ibrahim and to the Nigerian young lady sorry I forgot the name.

    Reviewed December 22, 2020

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    Dear Valued Guest, Thank you for the perfect 10 ratings and for sharing this wonderful review. I’m very pleased to hear you highly appreciated the warm welcome of the staff as well as the room cleanliness. . I'll be sure to share your compliments with Ibrahim and Fola who made your room on tip top clean. Allow me to share also that we just completed the renovation of our Restaurant and hope on your next visit you’ll be able to see and enjoy the changes! We can't wait to warmly welcome you again soon, hopefully in the near future. Kind regards, Ayman Gamal Room Divison Manager

    Responded December 31, 2020
    J5 Hotels Port Saeed
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