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J5 Hotels Port Saeed

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Excellent8.2
Based on 134 reviews
90% would recommend to a friend
J5 Hotels Port Saeed
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Lobby
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Swimming pool [outdoor]
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8.3 Excellent location
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8.3Location
  • 550 meters to public transportation

  • Free Wi-Fi in all rooms

  • Sauna

  • Steamroom

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Room choices
Deluxe Suite
...
  • City view
  • 60 m²
  • 1 double bed
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Deluxe King
...
  • City view
  • 33 m²
  • 1 double bed
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Deluxe Twin
...
  • City view
  • 33 m²
  • 2 single beds
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Premium King
...
  • City view
  • 33 m²
  • 1 king bed
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Nearest essentials

Airports
  • 3.1 kilometers to
  • Dubai International Airport (DXB)
  • 20 kilometers to
  • Sharjah International Airport (SHJ)
Public transportation
  • 550 meters to
  • Burj Khalifa Metro Station
  • 600 meters to
  • Deira City Center Metro Station
Hospital or clinic
  • 900 meters to
  • Mediclinic Welcare Hospital
Pharmacy
  • 1.1 kilometers to
  • Al Rawdah Pharmacy
Convenience store
  • 900 meters to
  • Circle K
Cash withdrawal
  • 150 meters to
  • ATM

More about

An overview

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What they offer

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Guest policies

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Some helpful facts

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Announcements

Starting from March 1, 2017, this property will not be under Rotana’s management and will be managed by a different company; hence, the property will not award points or miles for stays and incidental charges dated after February 28, 2017.

Verified guest reviews

Agoda Reviews (134)
Booking.com Reviews (765)

4.5

Filter by guest type:
  • Cleanliness 8.4
  • Facilities 8.3
  • Location 8.3
  • Room comfort and quality 8.4
  • Service 8.5
  • Value for money 8.0
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 8.1
  • Room comfort and quality 8.2
  • Service 8.1
  • Value for money 7.7
  • Cleanliness 8.4
  • Facilities 7.8
  • Location 8.1
  • Room comfort and quality 8.4
  • Service 8.8
  • Value for money 8.2
  • Cleanliness 8.3
  • Facilities 8.0
  • Location 8.0
  • Room comfort and quality 8.3
  • Service 8.2
  • Value for money 7.6
  • Cleanliness 8.6
  • Facilities 8.6
  • Location 9.0
  • Room comfort and quality 8.9
  • Service 8.9
  • Value for money 8.2
  • Cleanliness 8.6
  • Facilities 9.0
  • Location 8.2
  • Room comfort and quality 9.0
  • Service 9.0
  • Value for money 8.8
Excellent
  • Cleanliness 8.0
  • Facilities 9.2
  • Location 8.7
  • Room comfort and quality 8.0
  • Service 8.7
  • Value for money 8.4
Provided by verified guests of Agoda
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Room type
  • Deluxe King
  • Deluxe Twin
  • Deluxe Suite

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Showing 113 verified guest comments
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2.0
Haris from Pakistan
Couple
Deluxe King
Stayed 5 nights in June 2017
Unprofessional front desk staff”
Staff at the front desk was absolutely unprofessional, rude and unhelpful. Kept us waiting and arguing for two hours for checkin for their own mistake and didn't even allow us to speak to the manager to resolve the issue.
Reviewed July 16, 2017
Dear Mr. Haris, Thank you for your valued feedback and thank you for sharing the experience with us. We appreciate you for sharing your concerns. Guest feedback is of upmost importance to our quality initiatives and we take all comments seriously and I sincerely extend our most humble regret if your expectations in some areas were not met. We hope you can visit us again and I will personally see to it that your stay will be comfortable and worthwhile. Warm Regards, Neil Fernandes Hotel Manager
Responded July 24, 2017
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J5 Hotels Port Saeed
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7.6
marjorie from Philippines
Solo traveler
Deluxe King
Stayed 2 nights in April 2017
GREAT”
It could have been better but since they changed their name,it was hard to find the place..or perhaps the taxi driver did not want to find it....lol
Reviewed June 09, 2017
Dear Guest, Thank you for taking time out to provide us with your feedback regarding your stay. I trust you enjoyed your stay with us to consider J5 Hotels Port Saeed again for your next trip in Dubai. Since we have recently taken over the management of this hotel, the local taxi drivers are not to aware of this change. We look forward to welcoming you back soon. Warm regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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8.0
Edward from Canada
Solo traveler
Deluxe King
Stayed 1 night in April 2017
Great Value for money”
It was a great experience at a great price, not a fancy hotel but good spacious rooms comfortable bed and very well kept a few minutes from the airport and a 5 minute walk from Diera City Center Mall. Staff very helpful. Happy to stay again
Reviewed June 01, 2017
Dear Guest, Thank you for your review online. I am happy to learn that you enjoyed your stay with us and the facilities and location were to your advantage. We look forward to welcoming you back soon to J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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9.2
Mrs from Brunei Darussalam
Family with young children
Deluxe Suite
Stayed 1 night in December 2016
The hotel was great”
10 minutes walk to Deira City Centre Mall, the staffs were very helpful.
Reviewed March 16, 2017
Dear Guest, Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a face lift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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10.0
zainab from Bahrain
Family with young children
Deluxe King
Stayed 6 nights in January 2017
Perfect hotel to stay at ”
Everything was perfect , staff, breakfast, room, cleanness and location was great. Will visit again soon 👍🏼
Reviewed January 27, 2017
Dear Guest Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a face lift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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8.8
Rohan from India
Couple
Deluxe King
Stayed 5 nights in January 2017
Nice hotel and friendly staff”
Hotel is nice, staff is friendly. DCC just next to hotel. But a bit far from main destinations of Dubai like Burj khalifa, Dubai Mall, Mall of emirates. Rooms do not offer any view.
Reviewed January 27, 2017
Dear Guest Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a face lift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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9.2
Josie from United Kingdom
Family with teens
Deluxe Twin
Stayed 2 nights in November 2016
Excellent hospitality”
After checking out earlier from the disatrous Al Sarab hotel (I wouldn't advice anyone to go there irrespective of their ratings). The staff at Rihab made my experience both relaxed and enjoyable. The room was very comfortable and clean with handy facilities. I would definitely go again.
Reviewed January 08, 2017
Dear Guest Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a face lift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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J5 Hotels Port Saeed
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9.6
Mrs from Brunei Darussalam
Family with young children
Deluxe King
Stayed 4 nights in December 2016
Nearby City Centre Deira”
5 minutes drive from Dubai Airport and 10 minutes walking to City Centre Deira Mall. Staff are very helpful and friendly. Overall excellent. Recommended from family of four or young children.
Reviewed January 02, 2017
Dear Guest, Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a facelift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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J5 Hotels Port Saeed
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8.4
Assel from Kazakhstan
Business traveler
Deluxe Twin
Stayed 1 night in October 2016
Good hotel close to the airport”
Loved the location: 15 minutes' drive from the airport. Had meeting the next morning, so took a taxi of 5-7 minutes to Deira. Nice breakfast and friendly staff. Will use the hotel in future for transit stays.
Reviewed December 26, 2016
Dear Guest, Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a face lift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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8.0
Dian from Indonesia
Solo traveler
Deluxe King
Stayed 2 nights in December 2016
Wall sounds proof needs to be upgrade. ”
It was a fantastic hotel, except at night you will have to be bothered by aroused moaning sound if you're lucky to have a couple side of your room. The restaurant have a delightful taste but not enough space to let you enjoy of your bites!
Reviewed December 24, 2016
Dear Guest, Thank you for your feedback. We would like to take this opportunity to inform you that J5 Hotel Management LLC has recently fully taken over the day to day management of this property under the name of J5 Hotels - Port Saeed. We have commenced a renovation project which when completed will provide a face lift for our pool, gym and lobby areas and which we are confident will exceed expectations. We look forward to welcoming you to the new and improved J5 Hotels Port Saeed. Warm Regards Neil Fernandes Hotel Manager
Responded June 19, 2017
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