J7 Hotel
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J7 Hotel

Road 6 (Next to Royal Residence), Siem Reap Central Area, Siem Reap, Cambodia, 17252
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Classic Room City View - Bed J7 Hotel
Classic Room City View - Bed
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    Lobby J7 Hotel
    Lobby J7 Hotel
    Interior view J7 Hotel
    Executive Club Room - Guestroom J7 Hotel
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     J7 Hotel

    J7 Hotel Reviews

    8.9
    Excellent
    /10
    (355 reviews)See what guests said
    10.0
    Exceptional

    "Highly recommended - best hotel I have ever stated at!"

    Vladimir

    -

    October 24, 2018

    9.1
    Exceptional cleanliness
    Recommended by 88% of guests

    Things you’ll love about J7 Hotel

    Things you'll love

    • Airport transfer

    • Free Wi-Fi in all rooms!

    • Currency exchange

    • Sauna

    Exceptional
    Location
    9.1
    See map
    Exceptional location - Inside city center
    Popular
    Nearby
  • Pub Street970 m
  • Angkor Archaeological Park5.66 km
  • Ta Prohm8.7 km
  • Angkor Thom8.72 km
  • Banteay Kdei Temple8.72 km
  • Bayon8.8 km
  • Preah Khan11.18 km
  • Bakong12.9 km
  • Puok Silk Farm14.59 km
  • Banteay Srei Temple30.2 km
  • This property is in high demand!

    Last booked 12 hours ago

    Value for money8.6
    Distance to city center0.300KM
    Location rating9.1
    Nearest airportSiem Reap International Airport (REP)
    Distance to airport6.8 km

    Rooms available at J7 Hotel

    Royal Family Suite
    Royal Family Suite
    ...
    • Room size: 180 m²/1938 ft²
    • Pool view
    • 2 single beds and 1 king b...
    Enter dates to see prices
    Junior Suite
    Junior Suite
    ...
    • Room size: 100 m²/1076 ft²
    • Garden view
    • 1 king bed
    Enter dates to see prices
    Executive Club Pool Or Garden View
    Executive Club Pool Or Garden View
    ...
    • Room size: 65 m²/700 ft²
    • Pool view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Executive Club Room
    Executive Club Room
    ...
    • Room size: 65 m²/700 ft²
    • Pool view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Classic Room
    Classic Room
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Classic Room City View
    Classic Room City View
    ...
    • Room size: 60 m²/646 ft²
    • City view
    • 2 single beds or 1 king be...
    Enter dates to see prices
    Royal Suite
    Royal Suite
    ...
    • Balcony/terrace
    • Non-smoking
    Enter dates to see prices
    Luxury Room
    Luxury Room
    ...
    • Room size: 65 m²/700 ft²
    • Garden view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Suite
    Suite
    ...
    • Room size: 140 m²/1507 ft²
    • Pool view
    • 1 king bed
    Enter dates to see prices
    Executive Club
    Executive Club
    ...
    • Room size: 65 m²/700 ft²
    • Pool view
    • 1 king bed or 2 single bed...
    Enter dates to see prices
    Have a question for J7 Hotel?

    What people love about J7 Hotel

    • 10.0
      Exceptional

      "Love this hotel so much ."

      Abdul M.

      |

      December 23, 2018

    • 9.2
      Exceptional

      "Hotel was very nice, well kept and clean."

      Kenny

      |

      December 18, 2018

    • 10.0
      Exceptional

      "Good location."

      byoungsik

      |

      January 8, 2019

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    More about J7 Hotel

    More about J7 Hotel

    10.0
    Exceptional

    "Everything I love about this hotel"

    Solin

    |

    November 13, 2018

    An overview

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    What they offer

    9.2
    Exceptional

    "Pros: very near to heritage walk around 10 meter walk."

    Sopheara

    |

    September 28, 2018

    Read more reviews
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    Nearest essentials

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    What's nearby

    Distances shown are straight-line distances on the map. Actual travel distances may vary.
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    Property's guest policies

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    Some helpful facts

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    Announcements

    The Executive club room is inclusive free dinner for 2 guests. Any additional guest is subject to an additional charge.

    Reviews of J7 Hotel from real guests

    Provided by verified guests of Agoda
    Agoda Reviews (355)Booking.com Reviews (369)
    8.9
    /
    10
    Cleanliness9.1
    Facilities8.6
    Location9.1
    Service9.0
    Value for money8.6
    All languages
    All guests (355)
    All room types

    Show reviews that mention 

    Showing 185 verified guest comments
    12345
    10.0
    Exceptional
    Ralph from United States
    Couple
    Classic Room City View
    Stayed 2 nights in May 2019

    Beautiful and professional best class service and property!!”

    The hotel front office Supervisor, Mr. Narin, was an upmost professional and kind person I have ever met in my travel life. He and his staff was very accommodating and patient. Everything about the property - J-7 Hotel - was amazing! It is in the heart of Siem Reap that you will find it extremely convenient for all needs. Thank you, Mr. Narin and all Staffs there at J-7 Hotel. See you again soon! LOVE!

    Reviewed May 11, 2019
    10.0
    Exceptional
    Melvin from Singapore
    Couple
    Classic Room City View
    Stayed 5 nights in April 2019

    Excellent Boutique Hotel”

    Love the property! It is well located downtown Siem Reap. No matter the heat, it is still very fun to walk to many eateries, and local attractions... such as the Angkor National Museum, Art and Craft Centre across from the Museum... lovely neighbourhood! The property appears brand new, facilities are good and well-maintained. I love the room. Huge! And would love it more if our room is facing the beautiful garden. Nonetheless, still a great big and comfortable room. The staffs are attentive and extremely friendly and helpful. Love your cocktails... you have a great bar tender! Keep him for sure! The breakfast is well made... simple but good variety, and very fresh. Also delicious. The stay there is very pleasant. I will be back for sure. Thank you!

    Reviewed May 09, 2019
    9.6
    Exceptional
    Nico from Philippines
    Couple
    Executive Club Room
    Stayed 3 nights in March 2019

    One of the Best Hotels in Cambodia”

    This hotel has a great value for money. They have the friendliest and most accommodating staff who will go the extra mile just to satisfy the guests of the hotel. It also has a great location, which is beside a mall in central Siem Reap. Job well done.

    Reviewed March 27, 2019
    10.0
    Exceptional
    Angela from Canada
    Couple
    Classic Room City View
    Stayed 2 nights in February 2019

    Perfect”

    This place hits all the marks with exceptional service and customer care. The rooms/services were perfect. I would have liked to extend our stay here just to enjoy the environment more. We would go back in a second.

    Reviewed March 13, 2019
    10.0
    Exceptional
    David from United Kingdom
    Solo traveler
    Executive Club
    Stayed 2 nights in February 2019

    Exceptional hotel and great staff.”

    First time visiting Siem Reap. The hotel is great. A mix of traditional and modern design. Very comfortable. Spacious room that was very well appointed. Well done J7 Team on making my stay so fantastic. Your service delivery is superb.

    Reviewed February 21, 2019
    8.4
    Excellent
    Eve from Malta
    Couple
    Classic Room City View
    Stayed 8 nights in February 2019

    Quite nice hotel”

    The hotel itself is quite nice, but the service is not what could be expected for a 5 star hotel. Most of the staff hardly speak any English at all. The pool area is nice, and the rooms are spacious, so it's a nice hotel for relaxing.

    Reviewed February 18, 2019
    10.0
    Exceptional
    Abdul from Malaysia
    Family with teens
    Classic Room City View
    Stayed 3 nights in December 2018

    Awesome stay”

    Love this hotel so much . Amenities were great . The hotel staff surprised me with a birthday cake , getting the information from my passport . Room was huge and breakfast were fine . Beautiful hotel , will def stay here again . Thank you so much

    Reviewed December 23, 2018
    7.6
    Very good
    rishi from Thailand
    Couple
    Classic Room City View
    Stayed 2 nights in April 2019

    Chef was not good .”

    chef not behaved good .

    Reviewed May 13, 2019
    8.0
    Excellent
    CHEE from Malaysia
    Family with young children
    Classic Room City View
    Stayed 2 nights in January 2019

    Perfect Stay!”

    Love the suite room, everything is good! Highly recommended.

    Reviewed April 30, 2019
    8.8
    Excellent
    Gizela from Philippines
    Group
    Classic Room City View
    Stayed 3 nights in February 2019

    Lovely hotel ”

    Room was well appointed with big comfy beds and clean bathroom. Room service was also excellent.

    Reviewed April 25, 2019
    2.8
    Rahul from Thailand
    Couple
    Executive Club
    Stayed 2 nights in April 2019

    Not recommended”

    Cons: staff cannot understand English. We had asked them to make a vegetarian sandwich without egg, they couldn't do that. We had made reservation a month ago telling them we want a higher floor but it wasn't available and they said they will give us a double bed if we want to move on a higher floor. There was no cleanliness in the hotel or in the room. We had booked the executive club room and they didn't even have a proper selection for club room. Breakfast was depressing and since we were vegetarian we were only given fried rice. The bread they used had eggs. We called for water in the room and you had to call them 3 times. We stayed in Room 111 do not stay there its covered by all sides there is no sunlight in the morning.

    Reviewed April 17, 2019
    6.0
    Terry from Australia
    Couple
    Executive Club Room
    Stayed 2 nights in April 2019

    GM must be on holiday”

    I was looking forward to staying at the J7 - read some good reviews, i booked executive club lounge and was looking forward to a weekend away. Unfortunately it was a let down - *There is no executive club...so don't be fooled *Food is average. Breakfast is very ordinary/quality is poor *Food & Beverage staff seem to be in Zombie mode. Literally take far too long to respond to any request. *Pool bar staff need some training. And they should have the bar setup in the morning ready for service. Everytime i ordered a drink it took at least 10 to 15mins to make (i watched the bar staff walk numerous times to the main kitchen as they were missing ingredients) *Water in the shower/bathroom smells like 'rust/metalic' *Bathroom towels smell like BBQ.. as if they were dried over an open fire... ... where do i stop?!? Really wish i could get a refund... or travel back in time and stay somewhere else

    Reviewed April 14, 2019
    10.0
    Exceptional
    Albert from United States
    Couple
    Classic Room City View
    Stayed 4 nights in February 2019

    Excellent service, great location, excellent accommodations ”

    Upon arrival greeted with refreshment and personal check in service. Room was large and very well appointed. Breakfast buffet was very nice with omelet and noodle made to order. The staff provided excellent service - answered questions about the area for nearby eating and shopping. Walking (short) distance to the Angkor Museum. Short ride (Remork-Moto) to Pub street and the night market . Enjoyed our stay - highly recommended.

    Reviewed March 04, 2019
    9.6
    Exceptional
    Chhay from Cambodia
    Family with young children
    Classic Room City View
    Stayed 1 night in September 2018

    Best hotel in Siemreap city”

    The J-7 hotel is located in the heart of the ancient city of Angkor, Siem Reap town center. There are many attractive places around the hotel such as the royal palace, the well known sacred worship of the Buddha, the shopping malls and many restaurants. We enjoyed our stay at this hotel and we will return back to stay there on next holiday .

    Reviewed September 25, 2018

    Dear Chhay, Thank you for choosing to stay with us and take your time to review us here. We are so glad to read your review here with all the good words given. We look forward to serve you again if you happen to return someday. Kind regards, Ruby

    Responded October 16, 2018
    J7 Hotel
    10.0
    Exceptional
    Myra from Philippines
    Couple
    Classic Room City View
    Stayed 2 nights in September 2018

    Just perfect”

    Really beautiful hotel. Location is good, walking distance to everything. Their room and bathroom are huge! All their staff were polite and very attentive. We had a lovely stay and will definitely be back!

    Reviewed September 24, 2018

    Dear Myra, Thank you for trusting on our service by choosing to stay with us. We really appreciate that you shared your experiences here with compliments.We cannot wait to serve you again if you happen to return someday. Best regards, Ruby

    Responded October 16, 2018
    J7 Hotel
    10.0
    Exceptional
    Ralph from United States
    Business traveler
    Classic Room City View
    Stayed 2 nights in April 2018

    Best Upscale Hotel in Heart of Siem Reap”

    I enjoyed every minute staying here at J7 Property! The GM was polite, front office staffs were polite, the room attendants were polite and provide excellent and attentive service to me. You will love the location! I will come back for many more.

    Reviewed July 22, 2018

    Dear Ralph, Thank you for trusting on our service by choosing to stay with us during your trip to Siem Reap! It is our pleasure to read your excellent review here and we are so happy to learn that you were satisfy during your stay with us. We cannot wait to serve you again in the future. Best regards, Ruby

    Responded October 22, 2018
    J7 Hotel
    10.0
    Exceptional
    Hazel from Singapore
    Couple
    Luxury Room
    Stayed 5 nights in June 2018

    Going the distance”

    The staff here were amazingly friendly. I had planned a birthday surprise trip for my boyfriend and the staff went the distance to ensure the room was ready when we came back from a day tour. They had thrown flower petals on the bed, prepped the jacuzzi and the bathtub. Dinner was in the room with a waiter on standby to ensure all our needs were met. My only complaint is that they had forgotten to inform the driver of our arrival and we were left waiting at the airport for 30 minutes for our pickup.

    Reviewed July 16, 2018

    Dear Hazel, Thank you for choosing to stay with us and taking your time to review us here letting us know about your satisfaction. However, we did noted your constructive comment and will share to our team member for improvement. We hope you will give us another chance to serve you by returning some day. Kind regards, Ruby

    Responded October 22, 2018
    J7 Hotel
    9.2
    Exceptional
    Liau from Singapore
    Group
    Classic Room City View
    Stayed 3 nights in June 2018

    New and Clean hotel”

    Hotel offer us a free upgrade to a superior room but the room at ground floor. It Was great although our room at ground floor. We feel quite and privacy environment yet our room very near to the lobby and swimming pool. The only improvement need will be not much selection for breakfast buffet. Especially for a vegetarian. And the spa we tried is overprice...

    Reviewed June 12, 2018

    Dear Liau, Thank you so much for staying with us and sharing your experience here. We noted about your constructive comment and shared to our team member to look into this matter and improve in the future. Once again, thank you and we look forward to welcome you again in the future. Best regards, Ruby

    Responded June 13, 2018
    J7 Hotel
    4.8
    Lydia from United Kingdom
    Solo traveler
    Executive Club
    Stayed 4 nights in April 2019

    Dissapointing, over priced hotel stay. ”

    The rooms are lovely and the staff are very polite, but those are the only benefits to this hotel. Facilities are seriously lacking with only the pool bar open. The other bars that are advertised were all closed. The exec club lounge which we paid for was not open & instead you went into the breakfast room for a 'snack' once a day. It is not worth the extra money & it should be made clear on booking that the actually club lounge is not open. The rooms were serviced daily but towels were removed & not replaced so each day I had to ask for new towels, bath mat & face cloths, at reception. The towels were also full of holes on more than one occasion so I had to return to reception again to get replacements. Drinks & food are over priced & limited in selection. During the stay only burgers were available by the pool, no pizza or other items advertised on the menu. Overall it was a disappointing stay. Its advertised & priced as a 5star hotel but doesn't live up to this rating.

    Reviewed May 04, 2019
    9.6
    Exceptional
    Debra from Australia
    Solo traveler
    Executive Club Room
    Stayed 6 nights in May 2019

    Exceptional”

    All good however little vegetarian food

    Reviewed May 11, 2019
    12345
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    • Exceptional location
    • Pub Street