Did not live up to expactations. The main selling point is the location”
The location is great as it is behind the main drag to Ao Bang beach & so it is very quiet & gives you a feeling of seclusion. The staff are generally very polite & friendly but need to seek permission for everything before confirming with guests. Where the hotel starts to let itself down is with the detail of what guests expect. It is looking quite 'tired' & needs basic maintainace to be carried out as paint etc has worn away. It us not up to decorative standard either internally or externally. In addition, you get the over riding sense that the management team are simply trying to run on a minimum cost model e.g. the room was not replenished every day, had to ask for sheets to be changed after the 1st week, only leaving 1x toilet roll for 4 people, shower gel not topped etc. Lots of other examples & so it was very frustrating. There were only 16 Sun loungers for 25 suites & they were all reserved by 7:30 & some groups did this the night before. A very complacent approach Not great!
2018年2月 | 7泊滞在
Lovely calm resort in the woods.”
Very clean, great staff, good breakfast. Location outside the town but shuttle bus on the hour every hour until 9 pm. Very tranquil but a shortage of sun beds when we were there. Stayed for 7 nights and thoroughly enjoyed every minute.
2017年12月 | 5泊滞在
Relaxing and Beautifully-Located Resort”
The food at the resort’s restaurant was incredible! The pool was so relaxing and you can take in the amazing view of the karst mountains while on the pool chairs. The bathroom is fantastic-it has a huge soaking tub and giant shower. The staff is super friendly and helpful. We had the best Thai massages we’ve ever had at the resort as well. No complaints-it was perfect and I would go back in a heartbeat.
2017年10月 | 1泊滞在
A nice, quiet resort. The layout is nice, lots of tree, nice view of the cliffs. Very professional staff. A nice big room with a huge bathroom, hot tub, etc. Best-suited for a quiet time with minimal beach exposure.
2017年8月 | 3泊滞在
Great place to stay”
We travelled with my wife, 3 year old daughter and my elderly parents. The rooms were great and so is the resort. The staff, especially the restaurant staff are great. I had read in an online review that the front desk at times has accused the visitors of breaking stuff in the rooms and asking them for compensation even when the visitors are not at fault. I did not give it much weight but was left surprised when the front desk asked us if we had broken a soap jar, which we never did! They initially mentioned that it would be charged to our account, but we stuck our ground insisting we never broke anything in the room. Apart from this episode, the overall stay was very good.
I would recommend this place for other visitors to stay albeit be mindful of the above incident.