アルンリース ホテル (Arunreas Hotel)

部屋は綺麗だけれど、ゴキブリがいた。シャワーの温度が適温で安定しない。夜はあたりが暗い。

4つ星ですが、それ以上の価値はあります！朝食もおいしいし、併設のパン屋さんでのテイクアウトをお勧めします。スタッフは気さくに英語で話しかけてくれますが、典型的なカンボジア英語です。時制なし、訛りには苦労しました。。あと、ホテルで車とかを手配すると、結構マージンを抜かれます。外で手配するより安心ですが、これは個人の判断によると思います。ただし、チップを普通に渡すと格段にサービスが上がります。スタッフ以下のくだりが、いかにも4つ星ですね…。

ホテルの名前は、アルンリースではなく、アルンレアスです。クメール語で朝日という意味です。

一番安いプランで予約したけれど、ホテル側が気を利かせてアップグレードしてくれてしまったので、お値段以上の価値を感じることはできました。ただ、基本的にプノンペンのホテルとしてはお値段高め。朝食も込みじゃなかったし。ちなみに朝食はホテル併設のレストラン・ベーカリーで取れます。もともとが高級路線のベーカリーの食事なので味に文句はありません（アラカルトで朝からそれなりの値段にはなりますが）。 税込みで80ドル以下にまとまるならまた利用してもいいかなとは思うけど、ガーデンやプールサイド等の雰囲気が好きなので、そういった施設がない点は個人的には大きなマイナス要因。（今回も急きょ延泊しなければならなくなったけど、近隣の別のホテルを選んでしまいました） 新しいホテルなので、まだスタッフの教育が完全ではないですね。チェックイン・チェックアウトともに少しもたついてました。チェックイン時にはウェルカムドリンクでビール（頼めばワインも可）と生ハム・サラミのおつまみが出るので、チェックインのもたつきは全く気になりませんでしたけどね。

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Please avoid room 202. My hands were bitten by bed bugs and swollen. I need to go visit the doctor the following day. It shows that cleanliness is really an issue with this hotel. The air ventilation on 2nd floor along the corridor is very bad. It is so stuffy and the air is stale and hot. I also don’t understand why the hotel main door is always closed. It’s really dark inside the hotel and gives you a creepy feeling. I am very disappointed.

We arrived late and was able to coordinate a tour and our laundry for the next day. They were so helpful. They helped finalize our tour with some of their recommendations based on location of the different sites. They also booked the traditional Cambodia dance show for the following day. The room was amazing and we were treated like family. Thank you!!

I booked Majestic room, the room was huge and comfortable with class. The pillows were fluffy, water pressure is strong, good toiletries, very good Breakfast at their Khema Restaurant!

The hotel was recommended to me by an acquaintance who is known for being as picky as I am. The room was hip and just too good. Drinks in the fridge are all complimentary while you can enjoy your own coffee machine. The food in the resto is just as good as how it showed in the images. I would recommend their cold cuts and platter of cheese and from their selection of wines. And oh wait for the free flowing wine and cheese too for a price you don't want to miss!

Excellent hotel with great staff and food as long as you don't want a pool.

A lovely hotel close to many restaurants and bars and walking distance to many of the tourist attractions. They had a great restaurant with lovely food and we had breakfast included. The rooms are really well appointed and are generous in size, with big bathrooms. Comfortable bed and lovely and big. I would definitely stay again.

Amazing breakfast selection all cooked to perfection and using highest quality of ingredients. Room was tastefully decorated and came with an outstanding bath tub. Only let down is there is no pool or lounge facilities to sunbathe

No swimming pool tho

Nice and clean

Rooms are nicely decorated, mini bar is free of charge, great and helpful staff. The breakfast is very good, and Thursday night all you can drink wine and all you can eat cheese. The Khema restaurant on the ground floor is a must try.

We got upgraded upon arrival, the staff were being very helpful and nice, especially the manager. The room was clean and the area is very easy to get to. The breakfast was amazing!

We were here over the new year's holiday - for a couple of nights. hubby and i got really sick due to food poisoning but that is no fault of the hotel. we must of ate something bad outside. this hotel is absolutely stunning and spotless. nothing bad to say about it. breakfast was super. we booked the City Grande room and oh my word its just the best looking room we've ever been in. bed and pillows were so so comfy we slept like babies. they had a jacuzzi in the room but we didnt get to use it. staff were marvellous. always greeting you with a smile and very very helpful. we commute via tuk tuks they were really cheap anyway. we enjoyed our stay tremendously and if we ever return to PP we will deffo stay here again!

I loved it. The restaurant Khema was amazing!

Good hotel

We enjoyed our stay. The food for breakfast was excellent and I would recommend the restaurant. The rooms were very spacious, and the bathroom was very well designed except for the lighting which I found to be lacking. Very hard to see in the mirror without proper lights. I would coming back again if staying in Phnom Penh.