ロトルアでの観光, スパ, 文化に最適なエリアに位置するベース ロトルア ホステルは、日常生活から離れたゆったりとリラックスした時間をご提供しています。 ここからは市内へのアクセスも良く、滞在拠点にピッタリです。 St. Lukes Anglican Church, Rotorua Night Market, Eat Streetのような市内人気アトラクションやランドマークへも簡単にアクセスできます。
Base Backpackersが提供するおもてなしと憩いの空間をご堪能ください。 バリアフリー設備, Wi-Fi（共有エリア内）, 駐車場, ツアーデスク, ランドリーサービスなどの設備・サービスを備えており、お客様に充実したひと時をお届けしています。
ご滞在中快適にお過ごしいただけるよう、 厳選したこだわりのアメニティをすべてのお部屋に完備しております。 温泉 , 屋外プールなど、充実した館内設備・サービスをご利用いただけます。 ロトルアを優雅で快適にご旅行いただくには、アクセスが便利なベース ロトルア ホステルが理想的な滞在先です。
Good typical hostel”
All you can expect from a hostel: good vibe, big kitchen, bar next door and even swimming pool. The on-site parking was a good extra. Room was clean.
Budget hostel with strategic location”
Base X Rotoroa is strategically located within a 3 minutes walk ko Rotoroa I site where the Bus stops. Walking distance to shops, restos...Theres even a thursday night market nearby. Its also a 1 minute walk across the street to Kiurai Park which has the boiling mud pool and a great place to relax. 3 storey building with a shared kitchen. The only downside is they dont have a lift so quite a struggle if with heavy luggage for couple of stairs. Overall they have friendly staff willing to assist you in your needs so its still a recommended place to stay.
Fine staff and facilities for a few day’s ”
Nice enough warm pool , staff was very nice helpful
Kia Ora Steven and thank you for taking the time to leave us a review. We are glad to see you enjoyed the use of our swimming pool and that the customer service did not disappoint during your trip here. We wish you all the best on your continued travels throughout New Zealand.
A decent place to stay”
Location’s pretty neat, everything’s walkable though in Rotorua so... but nevertheless I was happy with my stay. The room was clean, and the balcony was a nice add. It’s very dependable on the people there, but can’t complain! Would go again!
Hi Jirko, thank you so much for your review! We are super happy you enjoyed your stay here. We do hope to see you in the future. Have an awesome week and safe travels :) -Liv
The floor kitchen is not clean and sticky dirty. the kettle is already rusted.
Hi there, Thank you for taking the time to leave us a review. Sorry to hear that the cleanliness was not up to its usual standards during your visit. If you had informed us about the kettle we could have replaced this for you. We hope that you enjoy the rest of your travels. All the best.
Hi Mee! Thank you for your feedback and we hope you enjoyed your stay here. :) -Liv
Value for money accommodation”
We were here 10 years ago and this trip we are back here to celebrate our 10th wedding anniversary. We came with not very high expectation. The room was better than expected. We book a triple double room which is next to the pool. Towels and soap and sky tv were provided. Room was spacious with a good size pantry area in the room. Only down thing was could hear people walking upstairs and a bit of food smell at certain times.
Hi Jane! We are so honored that you came back here for your 10th wedding anniversary! We are glad you enjoyed your stay here and we appreciate your feedback. We hope to see you back here in another 10 years time ;) -Liv
The price is cheap but all equipment is too old and there is a bar nearby, quite noisy at night.”
The room's insulation is too bad. We can hear others speak in the corridor at night.
Thank you for leaving us a review. We appreciate all feedback. Sorry to hear that the noise of other quests kept you awake at night. We have earplugs available at reception to help eliminate the sound that travels through the building. We hope that you continue to enjoy your travels throughout New Zealand.
The photos in the gallery were misleading! Thought I was getting a little studio like in the photos. But it was just a room, with no toilet, kitchen, tv, nothing!! I will never stay here!!
Thank you for taking the time to leave us a review. We take on board all feedback, whether positive or negative, as we are always looking at ways to improving our business. Sorry that you thought the pictures were misleading, you were completely correct in this instance and thank you for pointing this out to us! As soon as you did, the room photos were updated straight away to make sure that people were not continuing to be mislead. The description to the room however states clearly that it is a Double Room with Shared Facilities, meaning the bathroom and kitchen are not in the room, but down the corridor. There is most definitely a TV in the room you checked into, sorry you missed this. As you know, the staff tried their hardest to accommodate you the best they could in this situation, even upgrading you free of charge for your last night to the room you thought you had booked. Sorry that this did not help brighten up your weekend as you decided to stay elsewhere. Safe travels.
Great Value for money ”
Awesome room. Clean and spacious
Thank you for taking the time to leave us a review! It is great to see you enjoyed your time here and we would love to welcome you back in the future! Safe travels for the rest of your trip :)
The room was a decent size but was dusty and the bathrooms on our floor were quite dirty. Our room got allocated to another guest also and a random person walked into our room whilst we were in there which was concerning but the staff swiftly moved them and assured they had changed the swipe cards etc.
Kia Ora Hannah, thank you for taking the time to leave us a review. I apologise that the cleanliness was not up to our usual standards. Since your stay I have spoken to the HK team and have made sure that little duties like these are not missed on the daily cleaning schedule. Sorry to see that there was a hiccup with the system and your room allocation but it is good to know that the issue was quickly resolved. I hope you enjoy the rest of your trip around NZ and hope if you find yourself back in Rotorua you come back to stay in the hopes we can improve your rating! Safe travels.
Room was warm also the location so close with everything, staff all ok
Average condition, needs a bit of TLC”
Not as clean and tidy as other Base hostels e.g. Wanaka. Could do with a bit of attention to detail (filthy window frames, vents, sills, marked up walls, stained and grotty bedspreads, poorly vacuumed carpets etc). But the linen was fresh, the double bed was comfortable, the room spacious (although sparse) and the shared facilities generally satisfactory. Price reasonable but I think I’d pay a few dollars more next time and stay at the tidier YHA just a few metres away.
Best Place in Rotorua”
The best thing about this hostel is the staff. They were so nice and helpful and willing to answer any questions you had about what to do while you are in the area regardless of your budget. Most of the staff were travelers as well so they understand what you are looking for. They have parking in the back which is great if you have a rental car for NZ. The room I was staying in was mostly empty which was also nice and quiet for sleeping. Overall, would highly recommend.
it was the worst in Newzealand”
i am not familiar with English but the check-in reception staff speek more slowly. The other hotel receptions i booked tried to make me understand. and too high floor and no lift, many spider webs, too small bathbooth(i'm 180cm, 80kg) expensive laundry(cleaning $4, dry $4) loud outside.....
great staff helped us organise all our trips and sort any problems we had thank you
Kia ora Paul. Thank you so much for taking the time to leave a review. It sounds as though you enjoyed your stay here at Base Rotorua. The reception staff love being able to help with any queries/ problems that our guest may have and we're happy to hear that we did just that for you. All the best for future travels.
Everything’s just few so wrong ”
I would recommend a free WiFi in our room !
Place was disgusting. Rooms over heated, asked to shut windows at night. Staff are rude. No lift ”
Everything about this place is a disappointment. No air con. Windows are tiny. No air flow into my room whatso ever. Started sweating as soon as I walked in. The place stunk like fish. Some one must have cooked fish for dinner. Staff were rude. Looked at me like rubbish. “Forgot” to give me a pass to the bar next door. When I asked for one she said “no what are you talking about”
Hi there, I'm so sorry to hear that you didn't enjoy your stay with us. We take pride in the customer service that we give so to hear this is really disappointing. We all forget things sometimes, especially over the summer period when the reception staff are run off their feet. We do apologise that you found your stay less than satisfactory and hope that you enjoyed the rest of your holiday.
Good Hostel :)”
Kitchen is a bit in a mess. But room is clean and WARM, and staffs are friendly :) It's good backpacker.