Not up to price that we pay”
This resort need major renovation as my toilet flush spoiled and water pressure also low.the beds look old and anytime can colllapse.we need to pay parking fee rm12 per day.basically if all other hotels fully booked this place will be my last choice unless the management do some renovation.
Apartment stay at batu ferringgi”
Very nice air conditioned just opposite hard rock hotel penang suitable for group or family travel
I'm really frustrating and disappointed with the apartment.its not like what you have seen. The room are very smelly and the air conditioning was not working.this was the first and last I'll choose this apartment. I'm try not to wast my money to this dirty apartment. I really hope that should remove from list to avoid others were facing the same situation like me.if can I would like to claim my money back. Im very frustrated and spoilt my holidays in penang.
Dirty, Badly Kept and Poor Staff Service”
We stayed as a group of three and were immediately put off at how deceiving the pictures that were posted in Agoda were. The apartment was poorly kept, dusty and not comfortable for the price paid. On top of that we were met later on with calls from the maintenance staff claiming that we had taken a piece of their poor quality linen from the apartment!, i would not recommend this place to anyone who is new to Penang or tourists.
Easy check in, comfortable and nice large rooms”
ncie large rooms, although mentioned on web page that the master suite has 2 rooms but in fact it has 3 rooms...
limited attractive place for children”
Nothing excellent or best thing to share about this resort accept ample parking for visitors. Old carpet in water marks. Once you open the pillow cover you may see full of abstract arts. Shower for the second bath room was not fuctioning, no water. This is my first and last time staying at this hotel.
The apartment is quite old with inadequate kitchen, air-cond and toilet facilities. The rooms were in bad shape - dirty, smelly bedspreads with insects/bugs.
Pleasant stay in a fully aircond apartment”
A very pleasant stay for us. Checking in was a breeze.. Many thanks to Ms May and especially Mr Joe, the attending person who made the effort to call me a day earlier to confirm on my arrival. Water pressure for the bathrooms were a bit low but nonetheless acceptable. Very convenient location with food stalls easily available right outside the apartment. Very near to Hard Rock Café & Hotel and we enjoyed the live band performance during the evening and also did some shopping at the Hard Rock Hotel boutique. Overall, I'll rate it a 9/10. Excellent Value! Keep it up!
good nice stay”
Poor hotel management, hotel is below average”
terrible room, lousy fur fittings, too dirty”
too bad arrangement, no facilities, not hygenic at all, noisy environment. Must up-grade Promise will not stay again
Please connect to customer when arrived. Keep a track of customer arrival.
This place is a scam as far as I am concerned - the apartment management don't know about Agoda. The Agoda arrangement was by certain individuals who offer any rooms that they can get from apartment owners. Nobody knew about my booking. I was asked to call a number that turned out to be the number of a Bangladeshi worker who gave me a key and directed me to a room. Room was a total disgrace. I left immediately when he told me that all the rooms are in similar condition.
Old 2 bedroom apartment.”
Furniture, beds and pillows not up to hotel standard. TV without any cable channels.
This appt. spoiled my stay in Batu Ferringhi”
Don't book this appt. The pictures look nice but originally it's dirty. Only the pillows were OK. I called the owner for the time we will arrive and he said your appt. is already available. So I arrived at 19:30 and called him how we can get our appt. The care taker didn't know anything that I booked the appt. So I had to wait for 1 hour for him. We will get a free dinner from him. I also did not get the appt. I booked. I booked appt 10A and I got block C. So never agian I will book here.
페낭에서의 편안한 휴라”
비치사이드호텔은 탁월한 선택이었습니다. 덕분에 페낭에서의 편안하고 즐거운 휴일을 보냈습니다. 방도 깨끗한 편이었고 관광할려고 했던 지역과도 교통이 가까워서 편했습니다. 화장실의 따뜻한 물이 나오진 않아서 조금 불편했지만, 그래두 여행하는 동안 직원의 정말 친절함에 만족스러운 시간을 보내고 왔습니다.
房間太大(兩個套房+客廳和廚房)~比較適合四人以上小家庭~不適合雙人或背包客~離市中心需走一段~還有刷卡需付3%手續費~覺得不太合理~訂房時也沒告知交通資訊~(門口就有巴士站 站名就是BAYU EMAS)結果多走許多冤枉路~訂房時明明就有泳池圖片~抵達才被告知需要多付點錢才能住到面泳池的房間~~所以原本訂了兩晚~只住一晚就離開了~而且沒有網路~不方便
3 bilik dengan 2 bilik air, tetapi indah khabar dari rupa. tuala tidak disediakan,dapur tiada gas, kabinet berhabuk, perabut (sofa, katil, tilam, almari, meja tv) semuanya telah usang/lama dan buruk. aircond berbunyi bising. parking perlu dibayar lagi kepada pihak pengurusan apartmen walaupun dinyatakan dalam iklan agoda "parking disediakan".
Tråkig hyreskasern ”
Kom fram vid 21.30 tiden. Fanns en portvakt vid en grind som tog emot oss. Vi var väntade, så det verkade ju bra. Blev visade till en lägenhet. Efter att vi kommit in och började syna boendet stod det alltmer klart att vi hamnat i en veritabel svinstia. Sängkläderna var använda och luktade hår och aftershave. Badrummen var under all kritik.Speglarna var så nerskvätta med tandkräm att man inte kunde spegla sig i dem. Det ena badrummet hade inget lyse, så det kunde vi inte använda. När vi kollade vår reservation visade det sig att vi inte fått den lägenhet vi betalat för. De hade helt enkelt hyrt ut den till någon annan. När vi klagade nästa dag, visade det sig stämma och vi skulle få vår rätta lägenhet två nätter senare. Den lägenheten var visserligen helt ok men vår vistelse över nyårsafton och nyårsdagen var helt förstörd av all ilska, frustration och äckel. Vi tycker att Agoda omedelbart skall säga upp avtalet med detta "hotell"
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