The ac unit was simply not strong enough. Coupled with a bed that was way too soft it made it very hard to sleep.
2015年12月 | 4泊滞在
The room in the villa, the beautiful property, the staff
It was a pleasure staying at the Belmond Koh Samui. Understated luxury, at its finest. Wonderful staff, beautiful grounds, delicious food. It felt like our own private hideaway.
2015年4月 | 3泊滞在
2015年3月 | 5泊滞在
I thoroughly enjoyed the beach location, the service, and available activities.
It was a lovely visit and perfect for a relaxing time at a beautiful location!
2014年2月 | 1泊滞在
Very relaxing place. Professional, helpful staff.”
Nice hillside resort, beautiful pool and great seaview.
We stayed for one night only, but would have loved to stay longer. Great hotel!
2013年2月 | 3泊滞在
Staff, staff, staff
The entire hotel staff were excellent and very attentive.
2013年1月 | 4泊滞在
The most relaxing place I’ve ever been in Asia. ”
possibility for sports, massage, recreation
Even the welcome was very impressive by the management. The hotel is far from the bustling place. Ideal anyone who come really relax to Samui. The accommodation is fully prepared for those who do not want to go out hovever would be a misstake to miss the sights of the island. Outstanding cuisine with perfect service. The price is not cheap but include many of the services you shoud pay for in other places such: Internet, sports, early check in and late check out... I recommend to everyone who comes for recreation purpose.
2012年6月 | 4泊滞在
Best hotel we have stayed in South East Asia!”
Quiet location, Great with small kids, Excellent Service, Private Beach just in front!
We stayed at Napasai by Oriental-Express four night and we only have great things to say about this place. We were greeted by the GM and friendly staffs upon arrival. Our room was better than we expected (better than pictures we have seen)and swimming pool and beach were kept very clean. We traveled with our 9-month old daughter and their staffs were great with her and even offered to look after her while we ate breakfast/lunch. We ate most of our meals at the hotel,and all the dishes we had were great. I will highly recommend this place.
2012年4月 | 6泊滞在
Not a leading hotel of the world...why?”
Location and the weather
- The beach not nice artificel..you will not be able to swim...
-The food not good, the breakfast not good
-the service not good, they don't even speak english.
-The villa seaview, nice view on the beach
All in All I will not come back to any orient express. They would like to reduce the cost, and the quality is not here.
2012年3月 | 2泊滞在
Great hotel, excellent facilities, very good staff”
Food, service, location, pool, beach, ambience
We stayed 2 nights only but would have loved to stay longer. Had a beachfront suite, very nice location overlooking the sea. Spend the whole time at the resort, it is so relaxing, especially the infinity pool. Had dinner on the beach both nights, was very good, and so was breakfast.
2011年7月 | 4泊滞在
Excelent rooms and service. Exclusive location.”
Great infrastructure and service.
Awesome rooms and service. It is a bit far away of everything (restaurants, bars etc..). The international food at the hotel is surprisingly bad. Thai food is pretty OK.
2011年2月 | 3泊滞在
quiet and comfortable hotel with smile service”
very nice stay for three days,very quiet hotel with private beach, smile service, private villa, a nict place for couples.
but we can not get beach front villa, it was a pitty,if stay in beach villa, it is best relaxation in napasai. enjoyed night seafood dinner on the beach, it was very comfortable and romantic.
2010年1月 | 3泊滞在
Napasai Hotel, Samui, Thailand”
Very nice, spacious & comfortable villas. Well kept grounds. Free internet in the room (when it works).
Isolated, "compound" like feel, food mediocre and expensive. Beach is for show only, really can only wade in the ocean as there are big and dangerous rocks close by. Internet signal in the rooms is weak and only works about 50% of the time.
Really just a chain "luxury" hotel. For whatever reason Orient Express Company wanted to have a property in Samui so they put this place up. The villas are on the side of the hill and by the beach. It's quiet and peaceful
*Amazing rooms, beautiful decor (room and resort), great sea view
*Great service and attention to detail, courteous staff
*Quite, peaceful beach
*Feel the 5 star quality, great value for money
*Expensive food and spa
*Hotel taxi and transfer service expensive
*Pool was just average
Our stay at Napasai was truly amazing,the treatment and service was royal. The staff are very courteous and patient. We had booked for sea view hillside cottage but they upgraded us to sea view cottage (closer to the beach and a more expensive room). But it was not right on the beachfront and view was blocked by the roof of another cottage. So we requested for a room change back to the hillside sea view room (which is a much better view and deal), the staff was patient and courteous showed us 2-3 options and shifted us.Our hillside sea view room had a clear sea view where we enjoyed beautiful views of the sunset!!The big pool with a sea view was another plus.It was overall a lovely experience.The attention to detail in setting up the rooms, the evening bed turn down service, notes on the fruits kept in the room shows the difference in quality and worth the higher cost.They have a good collection of dvds, books and great selection of cuisine (thai, french, continental).The hotel layout, cottages spread across, up and down the hillside and beach are beautiful. The free buggy service is always available incase your room is a bit far from the reception or mind the wonderful walk up /down the hill.
2008年8月 | 2泊滞在
quiet, good breakfast, private
no place to walk on the beach
great hotel for a quiet, private getaway. rooms were individual cottages that made us feel a world away from anyone else around. great bathrooms and nice staff. the breakfast was very nice. the pool was beautiful and the resort is right on the beach, but it wasn't suitable for long walks on the beach as the resort is secluded by a small stream on one side and rocks on the other.
2008年7月 | 3泊滞在
Tranquility, service, quality, food, and the swimming pool.
Gym not up to standard. Beach at low tide during day has many visible rocks, and sea not swimmable due to low tide.
Overall, we really enjoyed our stay at Napasai. Firstly, value for money was excellent. The standard of the rooms and villas are of the highest quality, the service was excellent all round. We really enjoyed the long swimming pool, which was great for lap swimming. The food at the restaurant for breakfast and dinner was fantastic. We also looked at purchasing one of their two bedroom villas, and was given a tour. However it was a little out of our price range at a lumpy $1.5mill.
Highly recommend this place for anyone who needs to realx , wind down and enjoy some quality time with your loved one.