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カートン パレス ホテル (Carlton Palace Hotel)のクチコミ

非常に満足
クチコミ 1135 件の総評宿泊者のクチコミを読む
8.3
宿泊者の87%が友達に勧めると回答

宿泊者からのクチコミ

クチコミ by アゴダ®(1135)クチコミ by Booking.com(1854)
8.3
非常に満足
クチコミ 1135 件の総評
クチコミ投稿者の旅行タイプで絞り込み>>
施設の状態/清潔さ8.5
施設・設備8.0
ロケーション8.1
お部屋の快適さ・クオリティ8.5
サービス8.5
お得感8.3
クチコミはアゴダ®の利用者のみから投稿されています Agoda
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1ルーム デラックス
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滞在ゲストのホンネ|クチコミ 757件
3.6
MAWIA カナダ
ひとり旅
スーペリアルーム
2018年4月 | 2泊滞在
Very low customers' services hotel”
Staff took my lakkage for checkout with my car key and my baby trolley, they bring the car put the baby trolly in the car and forgot to keep my lakkage in the car , I complete all the checkout requirement and then travel back to Abu Dhabi after 150 Km we discovered that our lakkage is not there in the car, we came back again to the hotel and found our lakkage in the locker, the man responsible from the lakkage said that he adressed the problem to the front desk, the front desk know my mobile number but they didn't call me back to returned, I escaleted the problem to the Top Mangement who promise to provide either compensation in sort of offering a night free in the future or upgrade of room, but when we called after they said such offer is not available with no care or dealt in a polite way, I can assure that the Top management of this hotel lacking customer service support that is provided in all 5 stars hotels in Dubai.
◇投稿日 2018年5月21日◇
Dear Valued Guest, We appreciate you taking time to share your experience and invaluable feedback. Firstly, I would like to offer our sincere apologies for your inconvenience. Our Director of Operations, Ms. Vidya Adams will reach you to discuss your stay and in order to make it right for you on your next visit with us. Assuring you of our best and looking forward to making your next visit a good experience. Sincerely, For Mr. Hosni Abdelhadi, Group Managing Director, Carlton Hotels
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カートン パレス ホテル
8.0
非常に満足
Joseph アラブ首長国連邦
小さなお子様連れの家族旅行
1ルーム デラックス
2018年5月 | 1泊滞在
80”
Good
◇投稿日 2018年5月20日◇
9.2
最高!
Said オマーン
カップル
エグゼクティブ
2017年10月 | 1泊滞在
最高!”
good hotel
◇投稿日 2018年5月17日◇
9.6
最高!
Said オマーン
カップル
1ルーム デラックス
2018年5月 | 1泊滞在
最高!”
The hotel is good with buffet breakfast we enjoid
◇投稿日 2018年5月17日◇
9.6
最高!
saad サウジアラビア
ひとり旅
1ルーム デラックス
2018年5月 | 2泊滞在
Good hotel”
The hotel and staff are very good , but there is noise I do not know where is it from. Hotel still good, but sometimes you can’t feel comfort because of this noise
◇投稿日 2018年5月5日◇
10.0
最高!
Jo-Ann シンガポール
ひとり旅
ジュニアスイート
2018年5月 | 1泊滞在
Excellent Place”
Good place.
◇投稿日 2018年5月5日◇
3.6
razi パキスタン
ビジネス
1ルーム デラックス
2018年4月 | 3泊滞在
There is money is everything for them. Foods Rates are very higher than market. ”
Before reservation You should clearly tell to costomers which facilities are included with room reservation and what will be payable. And you should need improvement in your higher level staff. But your lower level staff is very cooperative and honest.
◇投稿日 2018年5月4日◇
8.8
非常に満足
anton インドネシア
大きなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 2泊滞在
Good View”
Take the ocean view room
◇投稿日 2018年4月27日◇
8.8
非常に満足
Atul インド
大きなお子様連れの家族旅行
1ルーム デラックス
2018年4月 | 3泊滞在
非常に満足”
We were a family of 10 that included 2 older children and 2 young children and the choice of this hotel proved to be an excellent value for money during our stay in Dubai. The hotel is clean and the rooms are spacious. The hotel is 20 years old but since it is well maintained, it carries a charm of it's own. The breakfast spread was good and vegetarians in our group also had choice of food. Children, especially the young ones enjoyed the well maintained swimming pool facility on the roof top. Overall, enjoyed our stay at Carlton Palace Dubai!
◇投稿日 2018年4月21日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
9.2
最高!
Colm アラブ首長国連邦
カップル
1ルーム デラックス
2018年4月 | 2泊滞在
最高!”
Wonderful hotel with great staff and a nice bar on the roof.
◇投稿日 2018年4月20日◇
8.8
非常に満足
Mohammed イギリス
小さなお子様連れの家族旅行
1ルーム デラックス
2018年4月 | 10泊滞在
Great Hotel With Good Breakfast & Staff”
Stayed at the Carlton Palace for 10 nights. The hotel was nice and traditional. Not contemporary as some may like it but i would always go for traditional and detail. The rooms were big and had a big comfy bed. Staff are friendly and will help you as much as they could. Breakfast was great and had a large variety for everyone. One suggestion and improvement would be if staff could ask for tea and coffee when they sit the customers down at their tables. We were having to ask every morning for tea and coffee but having said that they were quick and friendly. Location for us was perfect, very near to supermarkets, metro, malls, and creek. We prefer the city than beach resort. Swimming pool is ok for us as we had small kids but others may find it small, but nevertheless had plenty of sun lounges and had a cafe bar. Overall a great stay and would definatley be returning again.
◇投稿日 2018年4月16日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
7.6
すごく良い
Hesper アラブ首長国連邦
小さなお子様連れの家族旅行
1ルーム デラックス
2018年4月 | 1泊滞在
Amazing stay”
Staffs are professional. The lobby is superb. Food is fantastic. Two thumbs up for this hotel.
◇投稿日 2018年4月15日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
10.0
最高!
Philip サウジアラビア
カップル
ダブル スーペリア
2018年4月 | 2泊滞在
Excellent Customer Service”
Staff were friendly and helpful in arranging activities in Dubai. Definitely going to stay at this hotel again.
◇投稿日 2018年4月15日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
8.4
非常に満足
GHAREEB サウジアラビア
小さなお子様連れの家族旅行
1ルーム デラックス
2018年4月 | 1泊滞在
Affordable, excellent location alothough it is old design but clean ”
There is one thing that we did not like about in the hotel which is the bathroom; When someone had a shower, the floor got we very quickly. This is a problem when you a 2 yr-old kid who can slip and get injured very quickly.
◇投稿日 2018年4月10日◇
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your invaluable review/feedback. I would like to offer our sincere apologies for your inconvenience. I have discussed the matter with the Department Head concerned and I am much alarmed that such issue was not communicated and rectified immediately. I would like to assure you that the necessary improvements and action will be taken to ensure this will not occur in the future. We hope to provide a better experience the next time you stay with us. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
10.0
最高!
Rahul インド
小さなお子様連れの家族旅行
1ルーム デラックス
2018年3月 | 6泊滞在
PERFECT PLACE”
I visited the hotel with my family of 5. Stayed there for 6days. It's really good, no complaints at all.
◇投稿日 2018年4月7日◇
6.0
yet マレーシア
カップル
1ルーム デラックス
2018年3月 | 3泊滞在
Ok”
Ik
◇投稿日 2018年4月7日◇
9.2
最高!
Shaheen パキスタン
カップル
1ルーム デラックス
2018年3月 | 4泊滞在
house keeping staff excellent and front office as well ”
have a very nice stay . All the staff very helpful and cooperative. neat and clean stay njce location as well
◇投稿日 2018年4月6日◇
10.0
最高!
Heinz インドネシア
ビジネス
エグゼクティブ
2018年3月 | 1泊滞在
Very good Hotel close to airport and city”
Maybe shuttle to airport free of charge
◇投稿日 2018年4月1日◇
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
◆返信日 2018年4月1日◆
カートン パレス ホテル
10.0
最高!
michael アメリカ合衆国
ひとり旅
1ルーム デラックス
2018年3月 | 5泊滞在
WOW!!!”
Booked this hotel last minute and was so happy that I did. The check-in staff Ms. F, Mr. H, and Mr. I made me feel welcome and special the moment I walked into the hotel. My housekeeper Mr. T was by far the best at what he did and his attention to every little detail made my stay an enjoyable one. The Gym staff was always friendly and courteous no matter how many times I paid them a visit. Food was great, room was awesome, and everyone seemed to enjoy what they did. I will definitely revisit this hotel in the future.
◇投稿日 2018年3月29日◇
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
◆返信日 2018年4月1日◆
カートン パレス ホテル
9.2
最高!
REHNAS アラブ首長国連邦
カップル
1ルーム デラックス
2018年3月 | 1泊滞在
Perfect ”
Excellent Feel and Elegant
◇投稿日 2018年3月25日◇
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
◆返信日 2018年3月25日◆
カートン パレス ホテル
10.0
最高!
Sergey アラブ首長国連邦
カップル
1ルーム デラックス
2018年3月 | 1泊滞在
最高!”
hotel good but outdated. all is clean but feels the age of things inside. 10th floor smells like cigarette smoke, jacuzzi is old, steam room is very old. Staff is good and pleasant, food is fair,location is perfect.
◇投稿日 2018年3月19日◇
Dear Valued Guest, Thank you for choosing to stay at The Carlton Palace Hotel. Also, our appreciation for your kind word regarding your experience with us. We look forward to welcoming you back! Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
◆返信日 2018年3月24日◆
カートン パレス ホテル
10.0
最高!
Jose アラブ首長国連邦
カップル
1ルーム デラックス
2018年3月 | 1泊滞在
A worth to stay and with the money you paid. Receptionists is very accomodating and helpful. ”
Any staffs are always smiling either you met them in lobby,, hallway and elevator. A nice place to stay.
◇投稿日 2018年3月18日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
2.0
Abolaji アメリカ合衆国
ひとり旅
1ルーム デラックス
2018年3月 | 3泊滞在
Excellent service”
Treated with courtesy and professionalism
◇投稿日 2018年3月17日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
Show more
カートン パレス ホテル
6.0
Samuel アメリカ合衆国
グループ
1ルーム デラックス
2018年3月 | 1泊滞在
Optional for savings...”
I stayed at the hotel just for one night, but I didn't like it. First, they still have smoking room and I must say it is disgusting, I tried to smoke in the room, but it was disgusting...The hotel was nice maybe back in 80's but it is not nice now. If you are young and looking for something budget attractive don't go for this one, for sure you can find better price/quality.
◇投稿日 2018年3月14日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide for our guests. Please be rest assured that we are committed to further improvements throughout the hotel in 2018 and beyond. I do hope that we will continue to have the pleasure of welcoming you back for many more years to come. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
5.6
kapil インド
小さなお子様連れの家族旅行
1ルーム デラックス
2018年3月 | 4泊滞在
Not at all 5 Star Hotel”
I have been there with wife and kids. This is not at all 5star hotel in any means. The breakfast was not at all up to the mark, the variety of foods was too less and nothing there for Indians and vegetarians. Very disappointing, cant recommend others.
◇投稿日 2018年3月7日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide for our guests. Please be rest assured that we are committed to further improvements throughout the hotel in 2018 and beyond. I do hope that we will continue to have the pleasure of welcoming you back for many more years to come. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
9.2
最高!
edward イギリス
カップル
1ルーム デラックス
2018年2月 | 4泊滞在
Good location”
The carlton palace hotel is a good location for the metro and nearby eating places.
◇投稿日 2018年3月4日◇
Dear Valued Guest, Thank you for your feedback. We greatly appreciate any comments made by our valued guests like you, as we constantly strive to achieve the highest quality standards. It is such a pleasant motivation and encouragement that helps us work harder to meet & exceed your expectations. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年3月11日◆
カートン パレス ホテル
8.0
非常に満足
MAYRAJ インド
小さなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 5泊滞在
Excellent staff Great location Would definitely stay here again”
Excellent staff Great location Would definitely stay here again
◇投稿日 2018年3月4日◇
Dear Valued Guest, Thank you for your feedback. We greatly appreciate any comments made by our valued guests like you, as we constantly strive to achieve the highest quality standards. It is such a pleasant motivation and encouragement that helps us work harder to meet & exceed your expectations. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年3月11日◆
カートン パレス ホテル
3.6
Victor シンガポール
小さなお子様連れの家族旅行
1ルーム デラックス
2018年2月 | 1泊滞在
False accusation by staff”
Dodgy hotel with dishonest housekeepers. Upon checking out, the reception insisted that we pay for two packets of crisps that we did not consume, as they were missing from the minibar. It was their words against ours that we did not consume those missing crisps. Guests paid good money for this 4-starred hotel, and to receive that scepticism of theft was totally disrespectful and insulting to me and my family. We had ordered their room service, which wasn't cheap, and paid for it, why would we not pay for crisps had we consume them? Be careful of such insults and dishonesty of the housekeeping staff.
◇投稿日 2018年2月24日◇
4.0
Anthony アラブ首長国連邦
小さなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 1泊滞在
Hotel could be great with some renovations. ”
The hotel grand staircase is amazing, Theresa of the hotel falls short. Don’t park in the alley unless you want special playing card stuck onto your car. The rooms are outdated and the mattresses were very, very uncomfortable. It was like sleeping on a piece of wood. When asked for a different mattress the reply was they all are the same (not very comfortable). Could be a really cool place if they pu some money into updates.
◇投稿日 2018年2月18日◇
10.0
最高!
leila アメリカ合衆国
大きなお子様連れの家族旅行
1ルーム デラックス
2017年9月 | 6泊滞在
An amazing hotel”
I am so in love with that Hotel, very beautiful and classic, staff were very friendly... i really enjoyed staying there
◇投稿日 2018年2月13日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. We highly appreciate your comments and I have shared your feedback with my entire team; it is a motivation for us to keep on improving. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
10.0
最高!
martin デンマーク
ひとり旅
1ルーム デラックス
2017年9月 | 5泊滞在
fabulous”
be aware its cold inside..... AC is on 24/7
◇投稿日 2018年2月7日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide for our guests. Please be rest assured that we are committed to further improvements throughout the hotel in 2018 and beyond. I do hope that we will continue to have the pleasure of welcoming you back for many more years to come. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
6.8
良い
Lea 中国
ひとり旅
1ルーム デラックス
2018年1月 | 3泊滞在
良い”
The staff were very helpful and friendly. Sauna, spa, steam room and gym were very disappointing. Facilities were that of a three star hotel, not a five star as is listed. Entrance looked rather grand, but that is where it stopped. But you could not fault the staff for their friendliness.
◇投稿日 2018年2月6日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review of our property. It is our pleasure to know that you have a pleasant stay with us. Please be rest assured that we have taken note of your feedback with regard to the Concierge Service and we are committed to further improvements to ensure your satisfaction. We certainly cannot wait to welcome you back soon. Yours sincerely, Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
7.2
すごく良い
Mark インドネシア
ビジネス
1ルーム デラックス
2018年1月 | 3泊滞在
Nice Hotel a bit farm from down town”
The hotel is nice and clean. However, the only way to get to and from the hotel is by Taxi. furthermore, the hotel is far from down town.
◇投稿日 2018年1月27日◇
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back soon. Kind Regards, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年1月28日◆
カートン パレス ホテル
8.0
非常に満足
Hamid クウェート
ビジネス
1ルーム デラックス
2017年9月 | 2泊滞在
Good Hotel”
Good Hotel
◇投稿日 2018年1月26日◇
Dear Valued Guest, Thanks for staying with us. We appreciate your feedback! We look forward to welcoming you back soon. Kind Regards, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年1月28日◆
カートン パレス ホテル
4.4
Kariuki ケニア
ビジネス
ジュニアスイート
2018年1月 | 4泊滞在
許容”
The staff were not very considerate to our requirements. They did not give us our reserved rooms and did not give us access for two days to the suite. We had to complain for two days. The breakfast was decent though.
◇投稿日 2018年1月23日◇
Dear Valued Guest, We hate to hear you had a bad experience and we would like to learn more about what happened. Please send us a private message with your email and phone number so we can contact you. Thank you. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年1月23日◆
カートン パレス ホテル
10.0
最高!
SHAOBAI 台湾
ビジネス
1ルーム デラックス
2018年1月 | 1泊滞在
great”
clean service is good
◇投稿日 2018年1月23日◇
Dear Valued Guest, Thank you for staying at The Carlton Palace Hotel. I would like to offer our gratitude for your kind review with regards to your stay with us. Also, thank you for providing helpful feedback on how to improve the service we provide for our guests. I do hope that we will continue to have the pleasure of welcoming you back for many more years to come. Yours sincerely, For Hosni Abdelhadi Group Managing Director, Carlton Hotels
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カートン パレス ホテル
7.6
すごく良い
Patrick スリランカ
ビジネス
1ルーム デラックス
2018年1月 | 2泊滞在
It’s a good hotel with friendly staff. ”
Price is slightly higher than similar hotels in Dubai
◇投稿日 2018年1月12日◇
Dear Valued Guest, Thank you for your kind feedback. We greatly appreciate any comments made by our valued guests like you, as we constantly strive to achieve the highest quality standards. Please be rest assured that the rest of your feedback is taken into great consideration. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年1月23日◆
カートン パレス ホテル
8.0
非常に満足
ZAKIR モーリシャス
小さなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 8泊滞在
Nice hotel with pleasant staff”
Very Nice hotel, good Breakfast and very nice staff
◇投稿日 2018年1月4日◇
Dear Valued Guest, Thank you for your feedback. We greatly appreciate any comments made by our valued guests like you, as we constantly strive to achieve the highest quality standards. It is such a pleasant motivation and encouragement that helps us work harder to meet & exceed the expectation of our Valued Guests like you. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
Show more
カートン パレス ホテル
8.0
非常に満足
VM インド
小さなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 5泊滞在
VERY VERY GOOD”
very comfort in all aspects
◇投稿日 2018年1月3日◇
Dear Valued Guest, Thank you for your feedback. We greatly appreciate any comments made by our valued guests like you, as we constantly strive to achieve the highest quality standards. It is such a pleasant motivation and encouragement that helps us work harder to meet & exceed the expectation of our Valued Guests like you. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
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カートン パレス ホテル
7.6
すごく良い
Maharajan インド
大きなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 6泊滞在
Nice place to stay”
Had to negotiate initially as they were trying to charge for those that were already part of the booking, like breakfast and extra bed. Also had to wait for breakfast, but probably due to the busy new year period. Otherwise stay was good.
◇投稿日 2018年1月2日◇
Dear Valued Guest, Thank you for your feedback. We sincerely hope to welcome you back soon at Carlton Palace Hotel. Please do contact us, the next time you are visiting us and we will be glad to assist you. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2018年1月23日◆
カートン パレス ホテル
3.2
Kashif パキスタン
小さなお子様連れの家族旅行
エグゼクティブ
2017年12月 | 3泊滞在
Stay at Carlton Palace”
Not good experience. Staff is non cooperative and there is not a enough space for breakfast. They are allowing 6:30 am to 10:30am against the breakfast timing and if u will come at 10:00 then you must wait for 20 min for the clearance of table hence u will only get 10 mins for breakfast. Bad experience!!!!
◇投稿日 2018年1月1日◇
7.6
すごく良い
bj 韓国
ビジネス
1ルーム デラックス
2017年12月 | 1泊滞在
Not bad but old”
Price was not so bad but location was not satisfied as to get a taxi, it took almost more than 30 min...and trafic jam was terrible. However the staffs was very kind and friendly.
◇投稿日 2017年12月26日◇
7.6
すごく良い
bj 韓国
ビジネス
1ルーム デラックス
2017年12月 | 1泊滞在
Nice but old”
Price was not so bad but location was not satisfied as to get a taxi, it took almost more than 30 min...and trafic jam was terrible. However the staffs was very kind and friendly.
◇投稿日 2017年12月26日◇
4.8
Anthony アラブ首長国連邦
小さなお子様連れの家族旅行
1ルーム デラックス
2017年12月 | 1泊滞在
Lots of potential that is being wasted”
The staff was very nice but the hotel needs to be maintained better. The rooms were falling apart (light fixture hanging by wires, etc.) and the beds were very poor. They brought another bed for my child and the bed frame was torn, had been drawn on and was a miserable sleep. If the hotel put some money into the beds and maintained the rooms, this hotel could be a 5 Star but sadly I would rate this as a 3 star.
◇投稿日 2017年12月22日◇
10.0
最高!
Bashir イギリス
ひとり旅
1ルーム デラックス
2017年9月 | 8泊滞在
最高!”
Very good Hotel and staff very helpful food is Excellent
◇投稿日 2017年12月15日◇
7.2
すごく良い
Richard イギリス
ひとり旅
1ルーム デラックス
2017年10月 | 2泊滞在
すごく良い”
A very pleasant hotel with friendly staff and good facilities,
◇投稿日 2017年12月13日◇
9.2
最高!
Tejpal
カップル
1ルーム デラックス
2017年12月 | 2泊滞在
Very nice hotel”
It's very nice hotel
◇投稿日 2017年12月12日◇
8.8
非常に満足
lakshmanan インド
小さなお子様連れの家族旅行
1ルーム デラックス
2017年11月 | 6泊滞在
nil”
nil
◇投稿日 2017年12月9日◇
Dear Valued Guest, Thank you for staying at Carlton Palace Hotel and for your kind words regarding your stay. I look forward to welcoming you back. Kind Regards, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2017年12月9日◆
カートン パレス ホテル
8.8
非常に満足
Vikki アメリカ合衆国
ビジネス
1ルーム デラックス
2017年11月 | 4泊滞在
Great value and exceptional staff. ”
As a western business woman the hotel was a very good value for the money. The mattress and pillows were a bit uncomfortable, but overall it was a nice stay.
◇投稿日 2017年11月30日◇
Dear Valued Guest, Thank you for your feedback. We hope to welcome you back. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2017年12月4日◆
カートン パレス ホテル
6.0
abduljalil サウジアラビア
カップル
1ルーム デラックス
2017年11月 | 3泊滞在
普通”
NO ENOUGH TISSUES WERE THERE. NO CLOTH IRON, I HAD TO ASK FOR IT. CARPET HAD A WET SPOT DURING THE 4 DAYS. LOCATION IS VERY FAR FROM ALL ATTRACTIONS IN THE CITY. STAFF Is VERY KIND AND WELCOMING.
◇投稿日 2017年11月29日◇
Dear Valued Guest, Thank you for your feedback. We hope to welcome you back. Sincerely, Hosni Abdelhadi, Group Managing Director, Carlton Hotels
◆返信日 2017年12月4日◆
カートン パレス ホテル