Dear Guest, Thank you very much for your detailed feedback and please accept my profound apologies for any inconvenience caused during your time with us and you experienced the lack of our product and service throughout the hotel. I have shared the relevant that you mentioned with my Chief Engineer to look into the air condition problem immediately. Please rest assured that we will take appropriate actions to improve our service quality. We look forward to welcoming you back to Centre Point Serviced Apartment Thong Lo. If I can be of any assistance in the future, please do not hesitate to contact me. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Mr. Moriyama, We would like to take this opportunity to thank you for your kind support and comment. I would like to apologize for the frustration you encountered such as the noise from the parking. Thank you for sharing the details to my attention and please rest assured that we will take appropriate actions to improve our service quality. Thank you again for giving us a chance to serve you. We wish to welcome you back in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, First of all, we would like to thank you for your kiind support to us. We appreicate your kind comment and it is our pleasaure to hear that you have a pleasant stay during your time with us at Centre Point Serviced Apartment Thong Lo. As Thong Lo is very popular among tourists, There are many well known restaurant, supermarke so that it is very convenience to go there. We hope that we will have an opportunity once again tposerve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, The whole team and I were truly joyful to read your very positive feedback of our hotel and we all thank you very much for that. I am so pleased to learn that you were thoroughly enjoy your stay with us. The birthday gift was especially for you. We would definitely go a little beyound our duty to make the most enjoyable stay for our guests. Once again thank you very much for making us one of your preferred accomodation choices in Bangkok. We very much look forward to welcoming you back as well as your family. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Mr. Hirata, Thank you very much for staying with us and for taking your time to review your stay on Agoda. It is great to know that you like our spacious guest room and breakfast. Feedbacks from our guests are always valuable for us. This encourages us to deliver the best service. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Mr. Shoji, Thank you very much for your detailed feedback and please accept my profound apologies for any inconvenience caused during your time with us and you experiences the lack of our product and service throughout the property. I have shared the relevant issues that you emntioned with my Chief Engineer and Housekeeper to look into these matters immediately. Please rest assured that we will take appropriate actions to improve our service quality. I sincerely thank you for bringing thesematter to my attention, as your feedback is invaluable to us. We do hope that you will give us a second chance to welcome you back to Centre Point Serviced Apartment Thong Lo in the future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Mr. Takaaki, Thank you very much for giving us a chance to serve you. We appreciate your kinf comment on the performance of Centre Point Serviced Apartment Thong Lo. Your comment is very valued to us in order to improve our service to the level of which we wish to be known. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, Thank you very much for your detailed feedback and please accept my profound apologize for the inconvenience you may have experienced in respect to the conditionof in-room TV and the adjustment of air conditioning. I have shared the relevant isssues that you mentioned with my Chief Engineer to look into these matters immediately.Thank you for sharing the details and please assured that we will take appropriate actions to improve our service quality. On the other hand I am pleased to hear that you had a comfort stay during your time with us. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, Thank you very much for taking your time to share your recent experience on Agoda. I am deeply apologize for the frustration you encountered such as the stingy smell in your guest room. I have shared the relevant that you mentioned with my Housekeeper to look into this matter immediately. Thank you for sharing the details and please rest assured that we will take appropriate actions to improve our service quality. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear guest, Thank you very much for your detailed feedback and please accept my sincere apologize for kept you waiting for a while upon your arrival date at midnight. We have taken notes of all the feedbacks which are very helpful. Please rest assured that I will address this matter to our top management who will be tkaing your feedback to further consideration. It is very important for me to learn how our guests perceive our services in order to establish and position the Centre Point Serviced Apartment Thong Lo as a very successful and desirable hotel. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, The whole team and I were truly joyful to read your very positive feedback of our hotel and we all tahnk you very much for that. It is great to know that you like our services provided by our attentive staff. This could be the result of our staff attempts to create good experiences for our guests. We will try our best to maintain our high service standard. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, Thnak you very much for staying with us and for taking your time to share your recent experienced on Agoda. I am very happy to hear that you have a pleasant stay with us at Centre Point Serviced Apartment Thong Lo. We look forward to welcoming you back in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, Thank you very much for your detailed feedback and please accept my sincere apologize for the inconvenience you may have experienced in respect to the malfunction of the bathtub stopper. Please rest assured that I am personally very concerned of any situations in which we have failed to meet the expectations of our guests. Immediate correcttive actions have been already taken in order to improve our services to the level of which we wish to be known. On the other hand I am pleased to hear that you like our spacious guest room with washing machine. We do hope that you will give us a second chance to welcome you back to Centre Point Serviced Apartment Thong Lo in the future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Mr. Takashi, Thank you very much for giving us a chance to serve you. We appreciate your kind comment and it is certainly our pleasure to hear that you have a pleasant stay with us at Centre Point Serviced Apartment Thong Lo. We hope that we will have an opportunity once again to serve you for the next visit in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, Thank you very much for your detailed feedback and please accept my sincere apologies for the inconvenience caused during your time with us and you experienced the lack of our product and service throughout the hotel. Referring to your kind comment regarding to the noise from the air condition and the washlet which was a little water flow, I have shared the relevant issues that you mentioned with my chief Engineer to look into these matters immediately so that the same will not happen repeatedly. Furthermore, please be informed that the extra cloth rail will be provided for your next visit. However, I am glad to know that you like our spacious guest room and services provided by our attentive staff. We hope that you will give us a second chance to welcome you back in the near future. Have a good time! Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, Thank you for your kind support to Centre Point Serviced Apartment Thong Lo. I am disappointed to learn that my team did not meet your expectations which resulted in an experience that was less than satisfactory. Please accept my sincere apologies regarding to the noise that caused you cannot sleep well. Furthermore, referring to out staff’s behavior, pleased be assured that we have taken the appropriate measures in order to avoid any future re-occurrence. Moreover, referring to the room cleanliness, I have spoken with my Housekeeper to look into this matter immediately. Please rest assured that I will address this issue to our top management who will be taking your feedback to further consideration.We do hope you will give a second chance to welcome you back in the future. Warm regards, Saisunee S. Executive Assistant Manager

Dear Guest, I am deeply sorry that you experienced this lack of attention to details towards your request of room with washing machine. Kindly be informed that the washing machine is not provided in Deluxe room. Unfortunately, the 1 bedroom were not available upon your arrival. Please accept my sincere apologize for this inconvenience caused during yout time with us and you experience the lack of our service and product throughout the hotel. We do hope that you will give us a second chance to welcome you back to Centre Point Serviced Apartment Thong Lo in the near future. Have a good time! Warm regards, Sasunee S. Executive Assistant Manager