チャトリウム ホテル リバーサイド バンコク (Chatrium Hotel Riverside Bangkok)

Dear Farhanatul, Wow—thank you from the bottom of our hearts for your incredibly thoughtful and detailed review. We’re truly honored that you and your family chose to stay with us at Chatrium Hotel Riverside Bangkok, and even more so that your experience was such a memorable and meaningful one. It brings us great joy to know that every aspect of your stay—from the moment you arrived to your last cup of iced latte—was filled with warmth, comfort, and genuine care. Your kind words about our staff, especially Mr. Por, will certainly be passed along. We’re so glad he could assist you with directions, maps, and tuk-tuk arrangements—he’ll be delighted to know his efforts made such a difference in your stay. A heartfelt thank you as well for recognizing our Concierge, Reception, and Restaurant teams. We’re so proud of them all, and it means the world to hear that their service left such a positive impression. We're also thrilled to hear that you enjoyed the thoughtful touches like the Hala

Dear Thank you very much for taking the time to share your wonderful experience with us. We’re truly honored that you chose Chatrium Riverside Hotel for your stay, and it’s fantastic to hear that you and your girlfriend had such a memorable and romantic time in our Suite River View. We greatly appreciate your kind words about our team’s professionalism, the stunning river views, and the comfort of your room. It’s also great to hear you enjoyed the Panpuri amenities and the breakfast offerings. Your detailed feedback, including the suggestions about ice availability and the balcony door, is very valuable to us as we continuously strive to improve our guests’ experience. We understand the noise from the balcony door and the distance to BTS can be inconvenient, and we appreciate your patience and understanding, especially with our shuttle boat service to Sathon Pier. Your tip to arrive early for breakfast is also very helpful for future guests. Your mention of a possible future propos

Dear MONCHAI, Thank you very much for choosing Chatrium Hotel Riverside Bangkok and for sharing such a heartfelt and detailed review. We’re truly delighted to know that your stay met your expectations and that you were able to fully enjoy the comfort of your room, the river views, and the overall atmosphere of the hotel. It’s especially rewarding to hear that our team’s attentiveness and genuine care—particularly during your breakfast experience—made such a positive impression. These small details are exactly what we strive for. We’re also pleased that the shuttle boat service and riverside dining enhanced your time with us. Your kind words mean a great deal to our entire team and will be shared with them as encouragement. Thank you once again for your recommendation. We very much look forward to welcoming you back on your next visit to Bangkok. Warm regards, Mathurose (Rose) Resident Manager

Dear Ms. Bushman, Thank you so much for your kind words and detailed description of your recent visit. I am thrilled to read your amazing comments, and I will reply to you in a personal note as well. Looking much forward to welcoming you back again soon! Sincerely yours, Manfred ILG General Manager

Dear Dane, Thank you for sharing your experience and choosing to stay at Chatrium Hotel Riverside Bangkok. We are delighted to hear that you enjoyed many aspects of your stay, from seeing our long-term team members like Khun Lek, to the serene sauna, thoughtfully upgraded room, and our art and garden spaces. It is wonderful to know that our concierge team helped you feel at home, and that our extended breakfast hours made your mornings more relaxed. We also appreciate your constructive feedback regarding the door, air conditioning noise, and potential water-related issues. Please be assured that these points have been shared with our engineering and housekeeping teams to ensure appropriate attention and preventive action. Your kind words about our team and facilities mean a lot to us, and we look forward to welcoming you back for another exceptional stay. Warm regards, Mathurose (Rose) Resident Manager

Dear Jade, Thank you very much for sharing your detailed and wonderful review of Chatrium Hotel Riverside Bangkok. We are thrilled to hear that you enjoyed our warm and welcoming team, spacious room with river and pool views, the beautiful sunsets, and our extensive breakfast offerings. It is especially rewarding to know that our facilities, including the pool and large comfortable beds, contributed to a relaxing and peaceful stay. We also appreciate your note regarding the iced coffee. We apologize for not asking for your preferred style during your visit. For reference, we offer iced cappuccino, iced latte, and iced Americano, and we are always happy to add syrup if you like. We will ensure to clarify preferences in future so that every guest enjoys their breakfast exactly as they like. It is wonderful to hear that our location and shuttle boat service added convenience to your stay, and we would be delighted to welcome you back for another fantastic experience by the river. Warm

Dear Alan, Thank you for sharing your experience and choosing to stay at Chatrium Hotel Riverside Bangkok. We are delighted to hear that you found our rooms, cleanliness, and team service to be exceptional, and that our staff, especially around the pool, were attentive and accommodating. It is wonderful to know that your stay was comfortable and enjoyable. We also appreciate your feedback regarding the breakfast and the absence of a combined sauna, steam room, and jacuzzi. Your suggestions are valuable, and we will certainly take them into consideration as we continue to enhance our facilities and guest experience. We look forward to welcoming you back for another memorable stay in Bangkok. Warm regards, Mathurose (Rose) Resident Manager

Dear Dane, Thank you very much for taking the time to share such a detailed and thoughtful review. We are sincerely grateful for your continued patronage and delighted to know that your stays with us remain consistently enjoyable. Your appreciation of our bedding, room comfort, balconies, location, dining variety, and wellness facilities is truly encouraging. It is especially meaningful to hear how much value you find in the neighborhood and how our hotel complements the surrounding culinary experiences, while still being your preferred place to stay. We are also pleased that our team could add a personal touch to your visit, particularly through the birthday surprise and the warm interactions with our concierge colleagues. Moments like these are exactly what we strive to create. At the same time, we thank you for openly sharing the areas that require attention. Your comments regarding room door mechanisms, water temperature, locker room facilities, and the breakfast service experi

Dear Paul, Thank you for sharing your wonderful feedback and for choosing to stay at Chatrium Hotel Riverside Bangkok over the past eight years. We are truly delighted to know that you continue to enjoy our spacious apartments, high-quality breakfast, and exceptional facilities. Your loyalty and the fact that you bring family and friends to stay with us are sincerely appreciated. We also value your constructive comments regarding poolside service during happy hour and will share them with our team to ensure a more attentive and engaging experience for our guests in the future. It is always our pleasure to provide a relaxing and comfortable environment for your extended stays, and we look forward to welcoming you back again for another memorable visit. Warm regards, Mathurose (Rose) Resident Manager

Dear Stanley, Thank you for your thoughtful review. We're delighted to hear you had a great experience and that our team made you feel welcome and well-informed. It's wonderful that the 2-bedroom suite suited your family’s needs and that you enjoyed the comfort and amenities. We appreciate your understanding regarding the pool renovation and are glad our staff could assist during that time. We look forward to welcoming you back for another memorable stay by the riverside. With kind regards, Manfred Ilg General Manager

Dear Guests, Thank you for your wonderful review and for recommending our 2-Bedroom Suite for family travel. We're delighted to hear that the spacious layout, cleanliness, and comfort of the room made your stay enjoyable. It's great to know the riverside location, shuttle boat access, and convenient transport options helped you avoid traffic and added fun to your trip. We're also glad you appreciated the river-view pool, breakfast, and the convenience of using the shower facilities before and after check-in. We look forward to welcoming you and your family again soon. With kind regards, Manfred Ilg General Manager

Dear Paul, Thank you for sharing your wonderful feedback and for choosing to stay at Chatrium Hotel Riverside Bangkok once again. We are truly honored to learn that this is around your 20th visit with us over the many years you have been traveling to Asia. Your continued loyalty means so much to our entire team. It is especially rewarding to know that you feel at home with us whenever you are in Bangkok. We are delighted that you continue to enjoy our spacious and well-maintained suites, the breakfast buffet with its wide selection, and the pool on the 6th floor. Your kind compliments about our friendly and accommodating team are greatly appreciated and will certainly be shared with everyone. Thank you again for your continued trust and support. Have a great stay again as usual. Warm regards, Mathurose (Rose) Resident Manager

Dear fransverius, Thank you very much for taking the time to share your detailed feedback and for choosing to stay with us again as a family. We are pleased to hear that you had a very pleasant stay overall and that you appreciated the cleanliness, spacious rooms, friendly staff, facilities, riverside location, and the variety offered at breakfast at Chatrium Hotel Riverside Bangkok. Your continued support truly means a great deal to us. At the same time, we sincerely apologize for the discomfort you experienced due to the mattress. This is certainly not the level of comfort we strive to provide, and your comments have been shared with our housekeeping team for immediate review and corrective action. We appreciate you bringing this to our attention and hope to ensure a much more comfortable experience on your next visit. We look forward to welcoming you and your family back again and thank you for your valuable feedback. Warm regards, Mathurose (Rose) Resident Manager

Dear fransverius, Thank you very much for choosing to stay with us again and for sharing such detailed feedback about your recent visit to Chatrium Hotel Riverside Bangkok. We truly appreciate your continued trust in our hotel for your family stay. We are delighted to know that you enjoyed the cleanliness, spacious rooms, friendly service, facilities, riverfront location, and breakfast variety. It is always rewarding to hear that these aspects contributed positively to your overall experience. At the same time, please accept our sincere apologies for the discomfort caused by the condition of the mattress. We regret to learn that this affected your rest and caused back discomfort. Your comments are taken very seriously, and we have shared them with our management and housekeeping teams to ensure the mattress condition is reviewed and addressed accordingly. Guest comfort is extremely important to us, and we appreciate you bringing this matter to our attention. We are pleased to know

Dear Paul, Thank you for sharing your wonderful feedback and for choosing to stay at Chatrium Hotel Riverside Bangkok repeatedly over the years. We are delighted to hear that our hotel feels like a second home to you and that our attentive staff, spacious apartments, and stunning views of the Chao Phraya River contributed to such a memorable stay. It is also wonderful to know that you enjoyed our breakfast, 36th-floor restaurant and bar, as well as the infinity swimming pool. Your continued support and kind words are truly appreciated by our entire team. We look forward to welcoming you back for another relaxing and enjoyable stay by the river. Warm regards, Mathurose (Rose) Resident Manager

Dear A, Thank you for choosing Chatrium Hotel Riverside Bangkok and for sharing your detailed impressions with us. We’re pleased to know that you enjoyed the riverside setting and found your overall stay to be a satisfying one. We appreciate your understanding regarding the traffic conditions and busier periods around the hotel, particularly during peak weekday hours. Your feedback is important to us and helps guide our ongoing efforts to enhance guest comfort and manage shared spaces more effectively. We’re grateful for your recommendation and truly value your thoughtful comments. It would be our pleasure to welcome you back again for another enjoyable stay by the Chao Phraya River. Warm regards, Mathurose (Rose) Resident Manager

Dear Dane, Thank you very much for taking the time to share such detailed feedback. We are truly honored by your long-term loyalty to Chatrium Hotel Riverside Bangkok and delighted to hear that our warm staff, early check-in, breakfast coffee, and lobby lounge offerings made your stay enjoyable. We also appreciate your kind mention of Por at the concierge—our team is thrilled to hear that his assistance with your painting supplies was helpful. At the same time, we sincerely apologize for the inconveniences you experienced regarding the pigeons at outdoor dining areas and the hot water in the gym showers. Your observations are important, and we will review practical solutions to improve for both issues. Regarding the gym showers, we will follow up with our engineering team to ensure the water temperature is adjusted appropriately. We deeply value your continued support and feedback, and we hope to provide an even more comfortable and enjoyable stay on your future visits. Warm regar

Dear Arisa, Thank you so much for your exceptional feedback! We’re delighted to hear that you enjoyed our attentive service, great value, and convenient location. It’s wonderful to know that the cleanliness, delicious food, and stunning views of the Chao Phraya River made your stay memorable. We’re especially pleased that our boat shuttle service added to the ease of your travels around the city. Your kind words truly motivate our team to keep delivering the best experience possible. We look forward to welcoming you back for another fantastic stay soon! Warm regards, Mathurose-Rose Resident Manager

Dear Gregory, Thank you very much for your wonderful feedback! We are thrilled to hear that your stay at Chatrium Riverside Bangkok was one of the best you’ve had in many years. It’s fantastic to know that our helpful and happy staff, spacious and comfortable rooms, and convenient shuttle boat service all contributed to a memorable experience. Your kind words truly motivate our team to continue delivering exceptional service, and we look forward to welcoming you back on your next visit. Warm regards, Mathurose-Rose Resident Manager

Dear nininano, Thank you very much for sharing such a detailed and thoughtful review! We are delighted to hear that you enjoyed the spacious room, comfortable bedding, and well-equipped terrace at Chatrium Hotel Riverside Bangkok. It’s wonderful to know that our convenient shuttle services, friendly concierge, and post-checkout facility access made your stay even more enjoyable. Your feedback regarding the practical amenities and overall convenience is greatly appreciated. We look forward to welcoming you back for another comfortable and memorable visit. Warm regards, Mathurose (Rose) Resident Manager