イビス バジェット シンガポール セレギー (ibis budget Singapore Selegie)

Dear Marie, We are delighted to hear that you and your daughter had a great stay and found our rooms clean, well-equipped, and family-friendly. It is wonderful to know that our daily housekeeping contributed positively to your experience. We are also pleased that you enjoyed our convenient location, close to Little India MRT Station, nearby bus stops, and various amenities. Your kind words about our staff are truly appreciated, and we will certainly share your compliments with the team. We look forward to welcoming you and your family back on your next visit to Singapore! Warm Regards, Roland Guest Experience Executive

Dear Deanne, Thank you for highlighting that our hotel is located in close proximity to many eateries, public transport and convenient amenities. We are glad to hear that our facilities, cleanliness and services had met to your expectations. Our GPHL mobile key app is designed to offer our guests a convenient and seamless check-in experience, and we are glad to hear that you had found it useful. We look forward to welcoming you back to our hotel in the future! Warm Regards, Roland Guest Experience Executive

Dear William, Thank you for choosing our hotel as your preferred accommodation choice here in Singapore. We are glad to hear that you enjoyed our rooftop swimming pool, convenient location with proximity to convenient amenities. We strive to accommodate all requests, including quiet rooms on higher floors, and regret that we were unable to meet your expectations in this instance. In case of excessive noise from other guests, please approach our colleagues at the front desk, and they will make sure that your stay continues to be undisturbed and pleasant. We also regret that your interaction with our reception staff did not reflect the attentive service we aim to provide. We hope to have the chance to welcome you back in the near future. Warm Regards, Roland Guest Experience Executive

Dear Hanifah, Thank you for choosing ibis budget Singapore Selegie as your accommodation choice in Singapore. Hearing that you perceived excellent value in your stay with us is wonderful. We are committed to providing a superior experience at a fair price, and we are glad to have hit the mark for you. We are pleased that you enjoyed your stay, from our conveniently located hotel with close proximity to public transport and amenities, helpful service from the front desk and customer service teams to the water dispenser at the lobby where you enjoy free flow of water refills. Your strong endorsement is much appreciated, and we cannot wait to welcome you again! Warm regards, Janet Guest Experience Executive

Dear Ronna, The Hotel Team is delighted to receive your awesome review! We are happy to hear that you had enjoyed our beautiful hotel with clean rooms, excellent location and wonderful staff service - all at highly affordable room rates! Your compliments for our helpful team is a testament to our constant efforts to provide attentive and quality service to our customers. We hope that you will keep good memories of your stay with us. We would love to welcome you back for another wonderful experience with us on your next visit! Warm regards, Janet Guest Experience Executive

Dear Yen, Thank you for taking the time to share your delightful experience at ibis budget Singapore Selegie. We are thrilled to hear that your stay was pleasant and that you found our hotel to be clean and comfortable. Our location is indeed a highlight, and we are pleased that you were able to enjoy the convenient access to transportation and nearby attractions. It is heartening to know that our team made a positive impact on your stay, particularly Mr. Rahman. We take pride in providing friendly and helpful service to our guests, and your recognition of his efforts is greatly appreciated. Your recommendation means a lot to us, and we are committed to maintaining the high standards that our guests expect. Thank you once again for your kind words. We look forward to welcoming you back in the future for another enjoyable stay. Warm regards, Janet Guest Experience Executive

Dear Shanti, The Hotel Team is delighted to learn of your wonderful stay experience with us, from our hotel's accessible location to our clean and cosy rooms. For the sustainability of the environment, we have stopped placing bottled water in the room so that our guests can also join us in our project to reduce carbon waste. Tap water in Singapore is potable and we have placed a kettle in the room for guests to boil water. Our hotel is a short 5 minutes walk to Rochor and Little India MRT stations, are there are also buses right at our doorstep which offers a convenient and affordable way to explore the main attractions in Singapore. We hope you had a great time touring Singapore and look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Dear Aminuddin, It is our great pleasure to have exceeded your expectations during your stay with us, in particular for our strategic location, excellent housekeeping standard and well-maintained facilities! Other than Rochor and Little India MRT stations, our hotel is also within walking distance from Bugis Street and Little India district where you can get to enjoy the cultural attractions and authentic food. We hope to have the opportunity to welcome you back the next time you return to our beautiful city! Warm Regards, Roland Guest Experience Executive

Dear Anne, Thank you for sharing your wonderful stay experience. We are pleased to hear that you had enjoyed your stay with our clean rooms, convenient location and complete amenities. As our hotel advocates sustainability of the environment, we have stopped placing bottled water in the rooms. As you have rightly pointed out, tap water in Singapore is potable and a kettle is also place in the room for boiling water. Our hotel is very well located with close proximity to many eateries, public transport and convenient amenities. Breakfast buffet is served at our partnering restaurant if it was purchased as part of the room booking. We also have the option of having breakfast vouchers on sale exclusively for our guests at the front desk. We look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Dear choon, It has been an absolute delight to have exceeded your expectations during your stay with our prime location, well-maintained facilities, nice rooftop swimming pool and very clean rooms. Your kind compliments will motivate us to do even better to delight our guests and create a memorable experience for all. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon! Warm Regards, Roland Guest Experience Executive

Dear Eden, Thank you for sharing your delightful experience with us. We are thrilled to hear that you enjoyed your birthday celebration and found our location convenient for your needs. It is wonderful to know that our team contributed positively to your stay and that you appreciated the cleanliness and functionality of your room. We look forward to welcoming you back for another memorable visit. Warm regards, Janet Guest Experience Executive

Dear May, We really appreciate your strong recommendation for ibis budget Selegie and loving our accessible location, accommodating staff and clean rooms. We are pleased to hear that you valued our convenient location and easy connectivity via the nearby Rochor and Little India MRT stations. We hope to have the opportunity to welcome you back the next time you return to our beautiful city! Warm Regards, Roland Guest Experience Executive

Dear Fatin, We really appreciate your strong recommendation for ibis budget Selegie and loving our comfortable and clean rooms, smooth check-in process and the service from our accommodating staff! Our hotel is a short 5 minutes walk from Rochor and Little India MRT stations which allows for easy accessibility to the city center and key attractions. We would love to have the opportunity to welcome you back again! Warm Regards, Roland Guest Experience Executive

Dear Maura, Thank you for your kind comments and leaving us an exceptional rating. The ibis budget Singapore Selegie is indeed well located with adequate amenities provided and convenient from all aspects. We hope to welcome you back again soon! Regards, Teo SK Guest Experience Executive

Dear Beatrice, Thank you for your strong endorsement for ibis budget Selegie and loving our breakfast and convenient location. Other than the nearby Rochor and Little India MRT stations (5-mins walk), there are also many eateries and amenities conveniently located within the vicinity. Slippers are available upon request from my colleagues at the Front Desk. However, we hope that our guests can join us in our efforts to reduce single use products. We would love to have the opportunity to welcome you back again! Warm Regards, Roland Guest Experience Executive

Dear Lena, Thank you for taking the time to share your feedback and the excellent rating. We are pleased to know you enjoyed our convenient location. Room rates amongst hotels in Singapore can vary depending on the stay date and location. Even one day difference in the check-in date can make a difference in the room rate if there is an event/ concert at the time of your check-in, causing a shortage of rooms across the country. We recognize that service expectations can be subjective, and we are encouraged by the many compliments we received from guests who appreciate our team's efforts. Our team will continually strive to deliver a positive and professional guest experience in line with our ibis brand values. We have changed our restaurant partner, and the new team has replaced all the stained mugs. They have also improved on the variety and quality of the breakfast provided. We hope to have the opportunity to welcome you back for an even better experience next time. Warm regard

Dear Jarmo, Thank you for sharing your detailed feedback. We are pleased to hear that you had a pleasant stay and enjoyed our comfortable beds, functioning air conditioning, and reliable Wi-Fi. We have noted your comments and will remind our housekeeping team to take extra care to minimize disturbances during cleaning. We also appreciate your understanding that space is a consideration in budget friendly hotels like ours, but our rooms are thoughtfully designed to provide a comfortable and enjoyable environment without compromising guest comfort. We look forward to welcoming you back to our hotel in the future. Warm Regards, Roland Guest Experience Executive

Dear John, Thank you for your awesome review! It is heartening to hear that you and your mom had an enjoyable 4-day stay with us. Our hotel is indeed very accessible via Rochor and Little India MRT stations which are just a 5-minute walk from our doorstep, providing a quick and affordable way to explore the many sights of Singapore. We look forward to welcoming you back for another great stay with us! Warm Regards, Roland Guest Experience Executive

Dear Paula, Thank you for highlighting our excellent location with close proximity to public transport, food centres, amenities, offering convenience while still enjoying a quieter setting. We provide all essential toiletries like a dental kit, 2-in-1 shampoo gel, towel, toilet rolls, tea and coffee sachets, etc to ensure a comfortable stay for our guests. We look forward to welcoming you back on your next visit to Singapore. Warm Regards, Roland Guest Experience Executive

Dear Nina, We appreciate your time spent in sharing your pleasant stay experience. We are glad that you had enjoyed our convenient location, smooth check-in process and lovely rooftop swimming pool. Many of our guests are pleasantly surprised and enjoy taking a relaxing dip at our nice rooftop swimming in the evening after spending the entire day exploring the sights of Singapore. As Singapore is a small city state, rooms in economy-tiered hotels are not spacious. However as you have rightly pointed out, they are functional and have all the necessary features to provide guests with a comfortable rest. We hope to see you again on your next visit to Singapore! Warm Regards, Roland Guest Experience Executive

Dear Ryz, We appreciate your review and thank you for staying with us. We are glad to hear that you had enjoyed our convenient location, quiet neighborhood and the warm service from our staff. Just like in First World Cities like Tokyo and Hong Kong, most of the rooms in Singapore are not big. Room rates scale exponentially with the size of the rooms. Unfortunately, high room rate offerings are not appealing as an economy-tiered hotel. Your recommendation for a bidet has been submitted to our management for their review and consideration. We look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Dear AWAZU, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. We are delighted to hear that you enjoyed our breakfast, rooftop pool, and strategic location. Our hotel is indeed conveniently located near popular attractions such as Bugis and Little India, offering plenty of sightseeing, dining, and shopping options. We are also happy to assist our arriving and departing guests by keeping their luggage safe and secure while they explore the city. Your kind compliments have been shared with our hotel team, especially Yoke Ling and Cun Hao. We truly appreciate your feedback and look forward to welcoming you back again soon! Warm Regards, Roland Guest Experience Executive

Dear Mechille, We are happy to hear of your compliments. We strive to provide excellent service and we are always here to ensure that your stay with us is comfortable. It is a delight to hear we made an impression! We hope you will think of us the next time you are making a trip to Singapore. Warm regards, Janet Guest Experience Executive

Dear Kristin, Thank you for your exceptional review. We are delighted to hear that you enjoyed your stay, found our hotel affordable, clean, and quiet, and appreciated the politeness of our staff. We are also glad our convenient location near Rochor MRT and nearby amenities contributed to a great experience. We look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Dear ARAVIND, Thank you for your near perfect review! It is a delight to hear we made an impression with the service of our team, our excellent location, rooftop swimming pool, good breakfast and clean rooms. Similar to other new hotels, our room is renovated with a modern, open concept without closets/shelves as most travellers now do not require them. We would love to have the opportunity to welcome you back again! Warm Regards, Roland Guest Experience Executive

Dear Maria, We are delighted to hear that you and your family had a great time staying with us, in particular for our nice rooftop swimming pool, well designed rooms and strategic location! Our hotel is a short 5 minutes walk to Rochor and Little India MRT station which allows for easy access to popular attractions in Singapore. There are also many eateries and amenities located in the vicinity. We hope you had a great time touring Singapore and look forward to welcoming you back soon! Warm Regards, Roland Guest Experience Executive

Dear Danica, Thank you for sharing your feedback. I understand that our Customer service manager had already responded to you on email with our explanation. As mentioned in our email, we had completed our investigations through an extensive check on our hotel's CCTV and what happened was that the guest from Room 610 had accidentally dropped the keycard onto the floor and unconsciously kicked it into your room through the small gap underneath the door. Rest assured that the safety and security of our hotel guests is our top priority and we also want to reiterate that there was no attempted entry of other guests into your room at the time of your stay. Nonetheless, please accept our apologies for this unfortunate incident which had affected your stay experience with us. We hope this isolated incident will not mar your impression of us and sincerely hope to have the opportunity to welcome you back again.

Dear Senthilkumar, We really appreciate your strong recommendation for ibis budget Selegie and enjoying our convenient location, clean rooms and the service from our helpful staff. Our hotel is located in close proximity to Bugis and Little India where you can spend a fun-filled day sightseeing, shopping and finding great food. We hope to have the pleasure of inviting you through our doors again! Warm Regards, Roland Guest Experience Executive

Dear Ai, Thank you for your strong endorsement of your stay in ibis budget Singapore Selegie and also extending your period of stay by an additional night. Despite being a budget hotel, we offer top notch quality amenities and facilities which surpass the usual budget hotel standards. We are committed to maintaining a high standard of accommodation for all guests, and we are delighted to know we achieved this for you. Thank you for noticing the dedication of our hotel team, Dix and Sally! It is always great to learn that our efforts contribute to a positive experience for our guests. We hope to welcome your through our doors again. Warm Regards, Janet Guest Experience Executive

Dear Christina, Thank you for staying with us and taking time to write a review of your hotel stay We are happy to hear that the service of our team, our excellent location and clean rooms had met your expectations. We apologise for the malfunctioning air con system and as our higher room categories were fully booked, we were unable to offer you a room upgrade. Little India MRT station is actually nearer to our hotel than Rochor MRT station. Please do not hesitate to ask our front desk colleagues for assistance. We hope to have the opportunity to welcome you back for a better stay experience. Warm Regards, Roland Guest Experience Executive

Dear Ruth, Thank you for highlighting our clean and comfortable rooms. Our hotel location is indeed very popular with travellers for our close proximity to public transport and tourist attractions. Many travellers share your sentiments as they found our hotel to be value-for-money. In fact, they appreciate the savings, given that they are out of the hotel for most of the day, spending their time with fun-filled activities here in Singapore. We hope you had a great time touring Singapore and look forward to welcoming you back soon. Warm regards, Janet Guest Experience Executive

Dear Thu, We are happy to hear of your compliments for our convenient location, clean rooms and warm hospitality. Our hotel is indeed located near in close proximity to public transport, eateries and convenient amenities. Our strategic location also allows to easy access to popular attractions such as Little India, Marina Bay and Bugis for plenty of shopping, dining and sightseeing options. For the sustainability of the environment, we have stopped providing single use products such as bottled water and disposable slippers. We hope to have the opportunity to welcome you back the next time you return to our beautiful city! Warm Regards, Roland Guest Experience Executive

Dear Ma, Thank you for appreciating the excellent value we offer our guests. We are pleased that our convenient location, clean rooms, friendly hotel team, strong Wi-Fi connectivity and hot water availability had contributed to a great stay for you at our hotel. Our roof top pool is located at the 10th storey of the hotel and many guests appreciate the facility which is not commonly found in budget hotels. We look forward to welcoming you back to check out our pool and have another great stay with us! Warm Regards, Janet Guest Experience Executive

Dear Margarita, It is heart-warming to hear that your stay with us was a comfortable one and you had been impressed with our rooms and location. Our hotel is a short 5 minutes walk from both Rochor and Little India MRT stations which allows for easy accessibility to the city center and key attractions. We are sorry for the shortcoming and will step up inspections to mitigate such experience, ensuring that our guests will have clean towels. Most budget hotels do no provide hand soaps. We hope to be of service to you again. Warm Regards, Roland Guest Experience Executive

Dear Jocelle, We appreciate your positive comments of your hotel stay for our clean rooms, friendly staff and lovely rooftop swimming pool! It is also lovely to hear that you had enjoyed our excellent housekeeping service and complete amenities. Many of our guests have in fact chosen to stay at our hotel for our excellent location with great accessibility to public transport, eateries and amenities. We are confident that our room rates will stay highly competitive, and hope you will choose to stay with us again soon! Warm Regards, Roland Guest Experience Executive

Dear Angel, Our many thanks for your rave review of ibis budget Singapore Selegie! The hotel team appreciates your nice compliment that our hotel is the best budget hotel in Singapore! It has definitely been our immense pleasure to have provided you with an excellent hotel experience and superb service. Thank you for noticing the dedication of our team, Diz and Rozi and we certainly look forward to another opportunity to serve you again soon. Looking forward to welcome you back soon for another fantastic stay. Warm Regards, Janet Guest Experience Executive

Dear Kharlzea, We really appreciate your strong recommendation for ibis budget Selegie and loving our accessible location, clean rooms and affordable rates. Many guests are surprised to find a rooftop swimming pool in a budget hotel! Our hotel location is indeed very popular with travellers for our close proximity to public transport (5 mins walk to Rochor, Little India MRT) and tourist attractions (Little India, Bugis). It is our pleasure to be of service to you and we look forward to serving you again! Warm Regards, Roland Guest Experience Executive

Dear Koni, Thank you for sharing your experience. We are delighted to know that your family had been well taken care of during your stay with us. We pride ourselves on delivering service from the heart and we have shared your kind recognition with our Hotel Team. Your positive comments meant a lot to us and the Hotel Team will continue to strive to provide this warm hospitality to all our guests. The Hotel Team looks forward to be of service to you again. Warm Regards, Janet Guest Experience Executive

Dear Faradilla, Thank you for your compliments for our clean hotel, convenient location and excellent staff and facilities. We are pleased that our housekeeping, breakfast selection and bed quality had met your expectations. Despite being a budget hotel, we offer top notch quality amenities and service which surpass the usual budget hotel standards. The compact configuration of our rooms is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We hope to have the pleasure of inviting you through our doors again. Warm Regards, Janet Guest Experience Executive

Dear Faradilla, Thank you for your compliments for our clean hotel, convenient location and excellent staff and facilities. We are pleased that our housekeeping, breakfast selection and bed quality had met your expectations. Despite being a budget hotel, we offer top notch quality amenities and service which surpass the usual budget hotel standards. The compact configuration of our rooms is a direct result of Singapore's land constraints. Nevertheless, our rooms have been carefully designed to balance comfort and affordability. We hope to have the pleasure of inviting you through our doors again. Warm Regards, Janet Guest Experience Executive

Dear MICHI, We appreciate your kind compliments for our convenient location and excellent service from our helpful staff. Our hotel is indeed very popular with travellers for our close proximity to public transport and tourist attractions. It is always our pleasure to assist our arriving and departing guests with keeping their luggage safe and secure while they are away touring the city. As one of the most densely populated cities in the world, land is scarce here and hence, most budget accommodation properties do not offer large rooms or bathtubs. We would love to welcome you back for another lovely experience in the near future! Warm Regards, Roland Guest Experience Executive

Dear Jonahmae, It means a lot to us to hear that you had a comfortable stay in our hotel and that our accessible location had met your needs as a traveller. Thank you for highlighting that our hotel's close proximity to Rochor and Little India MRT stations, and the bus stop at our doorsteps for convenient access to main attractions in Singapore. We hope you had a great time touring Singapore and look forward to welcoming you back soon. Warm Regards, Roland Guest Experience Executive