芦笛岩（ルーディーヤン）に位置するグランド ブラボー グイリン ホテルは、旅行者に大変人気があります。 市内中心部より3 kmと、周辺スポットへの移動もアクセス便利なロケーションにあります。 市内の主要観光地へのアクセスも良く、滞在拠点として抜群の立地です。
これまで体験したことのない上質なサービスとアメニティを桂林（グイリン）内に位置する当施設にてお楽しみください。 館内では24時間対応ルームサービス, 全室Wi-Fi無料, 24時間セキュリティ, プライベートチェックイン/チェックアウト, タクシーサービスなどお客様のご利用目的に合わせた設備・サービスをご用意しております。
さらに、快適なお時間をお過ごしいただくための設備を全室に備えています。また、本物の上質を知るお客様にもご満足いただける薄型TV, ワイヤレス インターネット, 無料ワイヤレス インターネット, 禁煙ルーム, エアコンなどの設備を備えたお部屋を多数ご用意しております。 さらに、ご滞在中は当施設主催のさまざまなレクリエーションをご満喫いただけます。 桂林（グイリン）を訪れる際にはグランド ブラボー グイリン ホテルがおすすめです。
体調を崩したため、電話で体温計があるかと聞いたが確認して折り返すとのこと。30分経っても折り返しが無いので再度電話をすると、何度か折り返したが部屋の電話が通話中だったようで繋がらなかった、体温計は無いとの言いわけ。どうやら忘れていた様子。近くに薬局があるから自分で買いに行けとの対応。 フロントの対応も適当だし、ホテル内のレストランのサービス及び味も最悪。 部屋は綺麗だったが、到底五つ星と呼べるホテルではなかった。 中国の星の数はあてにはならないが、この内容では次回以降全く利用する気にならず。
Enjoyed our stay there”
Pros 1) clean, quiet, nearby many attractions. 2) friendly staffs 3) good location. Cons 1) not clear about hidden charges like breakfast they provide only for 2 (instead of 4 - for family accomdation) 2) swimming pool they charge separately - not included in room charge (not mentioned clearly to us) 3) WiFi is very slow 4) communication probs (as staff can’t speak/understand English)
Good location and facilities ”
The hotel is in proximity of various scenic spots such as reed flute cave, solitary peak, elephant trunk mountain, Mulong river, seven star peak, etc. it is not far from Guilin west high speed rail station as well. The cab fare shld be about 30rmb. Beware of illegal drivers who try to lead you away from the metered taxis to charge you double the fare. The hotel staff are friendly except for the cashier at the bar who was rude and her poor service did not justify the 15% service charge included in the bill. Fortunately, the manager on duty was receptive to our feedback and immediately resolved the issue by reminding the staff of her work attitude. Overall, it’s a hotel worthy of her reputation, with room for improvement.
Beautiful room, disappointing service”
Very impressive lobby and beautiful rooms marred by poor service. The staff were very friendly, but seemed to have little idea how to treat customers which is ultimately a failure of the management to provide adequate training. That being said, I would definitely use the hotel again for it's impressive and spotless rooms.
The hotel is beautiful, the staff is lovely and we had a great time! On the down side, there is an additional fee when using the indoor pool and hot tub (something we didn't know prior to our arrival) and there is a terrible smoke smell inside the room. The staff was kind and showed us other rooms, however they all had a noticeable cigarette sense that was not pleasant.
Beautiful hotel but lacking privacy and proximity to town”
Our family of four stayed at this gorgeous hotel while on a group heritage tour. We were given a huge, lavishly decorated suite, but it totally lacked privacy. The space was divided into "rooms" through the use of small pillars, and there were no walls between the master bedroom, master bath, and second bedroom. The toilets were in enclosed rooms, but the shower, standing in the middle of the suite between bedrooms, had no door or curtain. (We solved this problem by stringing a sheet over the shower opening as a curtain and told everyone "don't look" when we got in/out.) Our room overlooked the beautiful karst mountains, but it was quite a ways from town. If I went again I would prefer being within walking distance to shopping and restaurants.
This by far is the best hotel I ever stayed at in my entire life. The design of the hotel is very luxurious from the inside and outside. The tub is to die for!!! Absolutely perfect.Staying at this hotel makes you feel like a celebrity. The staff was very helpful and spoke English. If I ever come to Guilin again, I will choose this hotel.
We're enjoy our stayed. Our rooms are clean & spacious. Beautifully decorated. The view in front of the hotel is pretty impressive. Breakfast was amazing so many varieties to cater for the most fussy traveller from the westerns & Asians. Top bathrooms. We didn't like that the hotel charged us tax at checked out as we 've paid all in our booking from Australia. Not HAPPY with that
It's a luxurious hotel wirh reasonable hotel rates depending on your booking dates. Hotel is located quite some distance from shopping and tourist areas. Around the corner is a cultural/minority village. Not recommended - men will be fleeced off some money at one of the sites. Maidens will drag them to perform a wedding ceremony and demand a sum after.
I had a view of the swimming pool below which was not so bad, would've preferred hillview if they had it. Loved the interiors of the room, feels very luxurious. Can't comment on the food as I didn't have time for breakfast and would be out the entire day and night. It is quite close to the elephant trunk hill, around 10mins by cab. Bought my entrance ticket for that at the travel agency in the hotel for 65rmb which is 10 less than buying it onsite. However, I would suggest to book the countryside tours outside of the hotel. Tons of tour agencies near the elephant trunk hill area. Two huge thumbs up to Leo at the front desk. The only fluent English speaker I encountered during my stay, he lent me a couple of chargers to use because they didn't have an adaptor. Be prepared for some miscommunication, but if you're fluent in Mandarin then you should be alright. Still gets 5 stars from me.
Affordable luxury hotel”
We loved it! Our room (I thing all of the room are app. the same) was spacious, beautifully decorated, clean and comfortable. Hotel was so nice, we didn't want to leave it. Hotel breakfast was so so...I wouldn't recommend that. It costs about 20 RMB from city centre to hotel by taxi (don't even try walking).
Absolutely beautiful hotel”
Upon arrival we were overwhelmed with the decor and beauty. It is a brand new hotel that is clean, huge and wonderfully furnished. There were enough staff members to assist in English. Was unimpressed with the extra charge to use the indoor swimming pool, which is not stated anywhere so that was a downside. The food in the restaurant is ok, many Chinese options. Breakfast is again good with enough options, more Chinese of course. Breakfast was not included with our room so we chose to go out and have brunch each day as it was expensive. Overall we enjoyed it. It would be nice if there was a little area for children to run around or play in as there is definitely enough space! Just a slide and soft turf area would've been fabulous.
Very nice hotel ”
Location pretty nondescript. Mountain view was hill across from the entrance, not as per the website.
A good place to stay, price is fair, room is clean as i accept. The only thing i would say is the view around the hotel, is not that beautiful at all. but inside the hotel is cool. i went for dinner buffet, um.. 6 points of 10, so far so good. food and service could be become little more better.
Poor staff performance, manager nonresponsive”
The first day of arrival we asked to speak to manager to get the balcony door unlocked. 1.5 hours later he never came. Other customers were able to use there balcony as I have pictures, but ours remained locked for 4 days. Room service was poor, first attempt only half the order arrived, second attempt at 10 pm we were told we cold not get ice cream because Chef was no working. Room service hours are until 11:30 on the menu? Third attempt, staff never provided a new breakfast menu to place on door and after room was cleaned, dirty dishes were left in room two days in a row. After 4 days and multiple attempts we were never allowed to speak with manager.
Great Hotel, but service doesn't quite match up”
Great Hotel, can do better in terms of service.”